Hyundai · Ioniq 5 · 2023
2023 Hyundai Ioniq 5
3
Recalls
367
Complaints
5/5
Safety Rating
The 2023 Hyundai Ioniq 5 has 3 recalls and 367 owner-reported complaints on file with NHTSA. Overall safety rating: 5 out of 5 stars. Most reported issue: electrical system (143 reports).
Source: NHTSA Public Records · Updated Apr 28, 2026
Research Context
The 2023 Hyundai Ioniq 5 page works best as a research starting point. Complaint totals show how much owner-reported activity exists, while recalls and investigations help show whether any of that activity turned into formal safety action.
Because this is a newer-era vehicle page, it usually helps to compare this year against nearby model years before deciding whether a complaint pattern looks isolated or persistent. On this page, the most prominent complaint area is electrical system with 143 reported complaints.
Best Research Moves
- Use the complaint log to see whether the 2023 Hyundai Ioniq 5 reports cluster around one repeated symptom or spread across multiple systems.
- Review the recall section even if the total is smaller, because a limited number of recalls can still point to meaningful safety actions.
- This page is primarily a complaints-and-recalls research surface, so compare nearby model years before treating the complaint total as a standalone verdict.
Key Takeaways
- The 2023 Hyundai Ioniq 5 currently shows 3 NHTSA recalls listed on this page and 367 owner-reported complaints.
- This page currently shows no linked NHTSA investigations.
- This page reflects complaint volume, recall history, and NHTSA test data, but it does not diagnose causes or rank reliability by itself.
- Safety data currently shows 5/5 overall NHTSA safety rating.
- The most frequently reported complaint categories on this page are electrical system (143), electrical system,fuel/propulsion system (27), unknown or other (23).
- Vehicle
- 2023 Hyundai Ioniq 5
- Recalls
- 3
- Complaints
- 367
- Safety Rating
- 5/5
How to Interpret This Page
This page combines three types of NHTSA data: recall campaigns (official manufacturer or government actions), owner complaints (unverified consumer reports), and crash test ratings (where available). A vehicle with many complaints is not necessarily less reliable — complaint volume correlates with sales volume and vehicle age. Recalls indicate identified defects, not overall quality. To compare this model year with others, use the year navigation in the sidebar or return to the model overview page.
If you are researching a used vehicle, start with the complaint categories, compare them against the recall list, and then check nearby model years to see whether the same issue profile repeats. That usually produces a better buying or research signal than treating the raw complaint total as a standalone safety ranking.
NHTSA Crash Test Performance
Frontal Crash Test
Side Crash Test
Overall Frontal Rating
Driver and Passenger Assessment
Driver Side
Passenger Side
Overall Side Rating
Side Barrier and Side Pole Tests
Driver Side
Passenger Side
Rollover Resistance
8.3% rollover risk in single-vehicle crash
Safety Features
ESC: StandardForward Collision Warning: Standard & OptionalLane Departure Warning: Standard
Recall Notices
NHTSANHTSA ID: 24V868000November 18, 2024
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Hyundai Motor America (Hyundai) is recalling certain 2022-2024 IONIQ 5, 2023-2025 IONIQ 6, Genesis GV60, Genesis GV70 "Electrified," and Genesis G80 "Electrified" vehicles. The Integrated Charging Control Unit (ICCU) may become damaged and stop charging the 12-volt battery, which can result in a loss of drive power.
Remedy Status
Dealers will inspect and replace the ICCU and its fuse, as necessary. In addition, dealers will update the ICCU software. All repairs will be performed free of charge. Owner notification letters were mailed December 20, 2024. Owners may contact Hyundai customer service at 1-855-371-9460 or Genesis customer service at 1-844-340-9741. Hyundai's numbers for this recall are 272 (Hyundai) and 025G (Genesis). This recall expands and replaces previous recall number 24V-204. Vehicles previously repaired under recall 24V-204 will need to have the new remedy completed.
NHTSA ID: 24V204000March 15, 2024
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Hyundai Motor America (Hyundai) is recalling certain 2022-2024 IONIQ 5, 2023-2024 IONIQ 6, Genesis GV60, Genesis GV70 "Electrified," and Genesis G80 "Electrified" vehicles. The Integrated Charging Control Unit (ICCU) may become damaged and stop charging the 12-Volt battery, which can result in a loss of drive power.
Remedy Status
This recall is replaced by NHTSA recall number 24V-868. Vehicles already repaired under this recall will need to have the new remedy completed. Dealers will inspect and replace the ICCU and its fuse, as necessary. In addition, dealers will update the ICCU software. All repairs will be performed free of charge. Owner notification letters were mailed April 22, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 257/021G.
NHTSA ID: 24V065000February 01, 2024
POWER TRAIN:DRIVELINE:DRIVESHAFT
Hyundai Motor America (Hyundai) is recalling certain 2023 IONIQ 5, IONIQ 6, and Genesis GV60 vehicles. The rear inner driveshaft may have been improperly heat-treated, allowing it to break under load and resulting in a loss of drive power.
Remedy Status
Dealers will replace the rear inner driveshaft, free of charge. Owner notification letters were mailed March 29, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's numbers for this recall are 253(H), 017G(G).
Owner Complaints
367 totalFUEL/PROPULSION SYSTEM
Apr 11, 2026
While charging my vehicle at home using a level 2 charger, the ICCU failed. When it failed, it caused a power surge and my level 2 charger “exploded.” It also caused the master breaker to trip, cutting the power off to my entire house. The vehicle no longer charges, will not driv...
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ELECTRICAL SYSTEM,STRUCTURE,UNKNOWN OR OTHER
CRASHApr 4, 2026
On XXXXX, while parked at a campsite approximately two hours from my home, the vehicle displayed an “electrical failure” warning on the dashboard. The vehicle had been parked for less than 20 minutes when this issue occurred. I contacted Hyundai customer support that same evening...
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ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Mar 29, 2026
On Mar 29th, I got a 12v battery low voltage warning sign at 4pm. Jumpstarted the car and drove back to the home. On Mar 30th, car would not start so I had it towed to Downey Hyundai by roadside assistance. On Mar 30th, 12:41pm dealer confirmed that the it will need an "ICCU" an...
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ELECTRICAL SYSTEM
Mar 25, 2026
Failure of Integrated Charge Control Unit (ICCU). Vehicle stopped charging 12V service battery from main high voltage battery. Displayed "Check Electric Vehicle System" followed by "Stop vehicle and check power supply". Vehicle to operate normally though Cruise Control stopped wo...
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POWER TRAIN,ELECTRICAL SYSTEM
Mar 20, 2026
While driving the vehicle, the ICCU failed. The vehicle shut down in the middle of traffic without any warnings.
ELECTRICAL SYSTEM
Mar 18, 2026
ICCU failure. Car was at 16% when I tried to charge the car. Heard a pop sound from underneath the car and the dashboard had a message saying to check the electrical system.
ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE
Mar 13, 2026
See attached document for complaint.
ELECTRICAL SYSTEM
Mar 13, 2026
The vehicle is a Hyundai Ioniq 5 electric vehicle. There have been known issues with the integrated charging control unit (ICCU) failing suddenly rendering the car inoperative; I just took it to the dealer and they confirmed a fault with the ICCU. I am up to date with multiple pr...
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ELECTRICAL SYSTEM
Mar 12, 2026
ICCU failed
ELECTRICAL SYSTEM
Mar 10, 2026
2023 Hyundai Ioniq 5 displayed a "Check Vehicle Electrical System" warning on the dashboard. The Integrated Charging Control Unit(ICCU) failed, and it rendered the car inoperable. I could not drive it and was left stranded, waiting for a tow truck in below-freezing temperatures a...
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Showing 10 recent complaints from 367 total
View Full Complaint LogCompare Related Vehicles
Why Compare These Pages
The strongest comparison flow is usually: exact vehicle-year page, then nearby years of the same model, then other 2023 Hyundai models. That sequence helps separate one-off year spikes from broader make-wide patterns.
More Hyundai Ioniq 5 Years
2024 Hyundai Ioniq 5Compare this year against 2023 for complaint and recall shifts.2r202c2022 Hyundai Ioniq 5Compare this year against 2023 for complaint and recall shifts.3r389c2025 Hyundai Ioniq 5Compare this year against 2023 for complaint and recall shifts.8r234c2026 Hyundai Ioniq 5Compare this year against 2023 for complaint and recall shifts.2r11c
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Frequently Asked Questions
How many recalls does the 2023 Hyundai Ioniq 5 have?
The 2023 Hyundai Ioniq 5 has 3 recalls recorded by NHTSA.
How many complaints have been filed for the 2023 Hyundai Ioniq 5?
NHTSA has received 367 owner-reported complaints for the 2023 Hyundai Ioniq 5.
What is the NHTSA safety rating for the 2023 Hyundai Ioniq 5?
The 2023 Hyundai Ioniq 5 received an overall safety rating of 5 out of 5 stars from NHTSA.
What are the most common problems with the 2023 Hyundai Ioniq 5?
The most commonly reported complaint categories for the 2023 Hyundai Ioniq 5 are electrical system (143 reports), electrical system,fuel/propulsion system (27 reports), unknown or other (23 reports).
Does the 2023 Hyundai Ioniq 5 have any recalls?
Yes. NHTSA has 3 recalls on record for the 2023 Hyundai Ioniq 5. Scroll up to review the published recall summaries, consequences, and remedies. To check for unrepaired recalls on your specific vehicle, use your VIN at nhtsa.gov/recalls.
Check Another Vehicle
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This page summarizes publicly available data from the National Highway Traffic Safety Administration (NHTSA). Complaint counts reflect reports submitted to NHTSA by vehicle owners and do not by themselves prove defect severity or vehicle safety. Safety ratings may not be available for all vehicle-years. This site is not affiliated with NHTSA or any vehicle manufacturer. For official information, visit the official NHTSA page for this vehicle.