There are 50 owner-reported electrical system complaints for the 2023 Hyundai Ioniq 5in NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
On XXXXX, while parked at a campsite approximately two hours from my home, the vehicle displayed an “electrical failure” warning on the dashboard. The vehicle had been parked for less than 20 minutes when this issue occurred. I contacted Hyundai customer support that same evening to report the problem (Case #XXXXXX). On April 4, 2026, the vehicle was towed via Hyundai roadside assistance to Winner Hyundai in Dover, Delaware, where Tracy is my current point of contact. This situation left my family of four, along with our belongings and pet, stranded without transportation. Despite significant effort, we were unable to secure a rental vehicle in the Dewey Beach area, even after contacting multiple rental agencies and the dealership directly. This was later resolved, and I am currently in a rental through Enterprise; however, the stress and uncertainty of potentially being stranded was significant and unacceptable. While at the dealership, my wife witnessed the tow operator unloading the vehicle without proper equipment to safely lower it. As a result, the vehicle’s hitch made forceful contact with the pavement and became lodged. Multiple dealership employees observed the incident. After considerable effort to free the vehicle, it was released abruptly and rolled into another vehicle on the lot, causing additional damage. An argument then occurred between the dealership owner and the tow operator, which my wife was forced to witness. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
On Mar 29th, I got a 12v battery low voltage warning sign at 4pm. Jumpstarted the car and drove back to the home. On Mar 30th, car would not start so I had it towed to Downey Hyundai by roadside assistance. On Mar 30th, 12:41pm dealer confirmed that the it will need an "ICCU" and have ordered the part, but there are no loaners and no ETA for the part at this time. Problem has been reproduced and confirmed by dealer. There were no other warning signs prior to the failure.
Failure of Integrated Charge Control Unit (ICCU). Vehicle stopped charging 12V service battery from main high voltage battery. Displayed "Check Electric Vehicle System" followed by "Stop vehicle and check power supply". Vehicle to operate normally though Cruise Control stopped working. Continued to drive the few miles to our home. Once home checked service battery with battery monitor. Showed 12.1V and did not show battery being charged with vehicle ON (Ready) or OFF. Had vehicle towed to Hyundai service facility where the ICCU failure was confirmed.
ICCU failure. Car was at 16% when I tried to charge the car. Heard a pop sound from underneath the car and the dashboard had a message saying to check the electrical system.
The vehicle is a Hyundai Ioniq 5 electric vehicle. There have been known issues with the integrated charging control unit (ICCU) failing suddenly rendering the car inoperative; I just took it to the dealer and they confirmed a fault with the ICCU. I am up to date with multiple prior ICCU recalls and updates. Leading up to this, a few months ago my 12V battery died unexpectedly at ~22000 miles and I had it replaced. The ICCU charges the 12v battery so I wondered if there was an ICCU issue but the car otherwise was operating fine. Overnight while charging with a level 1 charger at home recently, the car stopped charging overnight unexpectedly. A couple days later I plugged in to charge at home again and got a message "charging unsuccessful", and on the dash I received a message that said "check electrical vehicle system" which went away when I unplugged the car. I tried a different level 1 charger from my wife's car and received the same "charging unsuccessful" message. Interestingly that charger no longer seems to work on her car, so it's possible that my car damaged the charging unit. I then went to try a level 2 charger maintained by the city of Seattle which was operative and had power when I plugged in. On plugging in, I received the same "charging unsuccessful" message and then the light on the level 2 charger went off and the level 2 charing unit lost power. Again, it appears that the fault on my car may have damaged an external charging unit. Thankfully I was still able to drive the car to the dealer where the ICCU failure was confirmed and am in the process of replacing it (they don't have the parts in house and told me the current wait is less than a week though previously had been sometimes months). A service rep told me many customers had the failure happen suddenly with a loud "pop" while the car was in motion causing them to limp to the side of the road or leaving them stranded.
ICCU failed
2023 Hyundai Ioniq 5 displayed a "Check Vehicle Electrical System" warning on the dashboard. The Integrated Charging Control Unit(ICCU) failed, and it rendered the car inoperable. I could not drive it and was left stranded, waiting for a tow truck in below-freezing temperatures as the car completely died. Hyundai has previously recalled the vehicle for this, and my car had been serviced in the recall campaign, so the issue is clear: the recall did not fix this issue. The car has been sitting at the service center for two weeks, waiting in the repair queue behind other Ioniq 5 cars with the same ICCU failure.
The ICCU unit malfunctioned and needed to be replaced. It occurred while I was driving home and I was lucky enough to make it to my driveway. If it had been on the freeway I would have been stuck.
I started the car and put down all 4 windows simultaneously. I heard a pop and a dash warning "Check electrical system". I knew this is symptomatic of an ICCU failure and the car will not be driveable for very far. This happened despite having recall work performed for this specific issue in September. That recall work was just a software update, but it is a hardware problem. Hyundai needs to fix the hardware problem. If this had happened when I was at a remote trailhead without cell service I likely would have been stranded. Fortunately I was able to drive 1-2 miles home and get the car towed. I was without a car for 4 days until Hyundai could get me a loaner vehicle. Unknown how long repair will take. Unknown what reliability will be after repair, if they just replace the ICCU with another that has the same potential fault.
My wife was driving our Ioniq 5 on the freeway. She received a message on the dash about the electrical system (probably ICCU failure), and then the car limited itself ("turtle mode") so that the max speed was 20mph. A minute or two later it slowed down even further to 10mph. She was able to get off the freeway safely.
On Sunday, March 1, 2026, my vehicle suddenly malfunctioned while I was driving. The car abruptly lost power, would not accelerate beyond 25 miles per hour, and then completely shut down within minutes. This left me stranded on the roadside off the highway, which was both dangerous and extremely distressing. The vehicle was towed to the dealership, and it has now been four days with no updates regarding the diagnosis, repair plan, or estimated timeline. I have repeatedly attempted to get information but have received no meaningful communication. This situation is unacceptable for a relatively new vehicle and raises serious safety concerns. In addition, I rely on this vehicle daily and am currently without transportation.
My 2023 Hyundai Ioniq 5 suddenly malfunctioned on Sunday, March 1, 2026. The vehicle abruptly lost power, would not accelerate beyond 25 miles per hour, and then completely died within minutes. This left me stranded on the roadside off the highway, and the car had to be towed to the dealership. It has now been over 10 days, and I have not received any updates regarding the repair timeline, or next steps. This situation is extremely frustrating, as I depend on this vehicle daily. I would greatly appreciate immediate communication regarding the status of my vehicle, including: •Expected repair timeline •What is Hyundai doing to alleviate this massive problem with ICCU? This Hyundai ICCU issue has been around for a few years now, but Hyundai has not provided a lasting fix. Leaving the IONIQ owner to suffer financial and emotional loss. Please get in touch with me as soon as possible with an update, I look forward to NHTSA's prompt response and a resolution to this issue. Sincerely, Dr [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
ICCU failure after ~16k miles of ownership. Car cannot charge via AC charging and cannot charge the 12V battery.
The car gave a Check Electrical System warning when I tried to start it, which disappeared after a moment. When I put it in gear it said limited power, then after sitting on for a few minutes to see what would happen a warning to stop vehicle and check power supply. After towing to dealer it was verified to be a failure of the ICCU. This is the second ICCU failure I have experienced in this car. The replacement part is on back order with no eta.
ICCU Failure causes the car to not work.
ICCU failed.
My car reported an error "check electric vehicle system" and would not drive over 25 mph. I had it towed to the nearest Hyundai dealership. This was after the car repeatedly killed the 12 volt battery. This is a common issue known with the ICCU.
I was driving home from lunch with my wife. A "Check electrical system" alert came up, followed shortly by an urgent beeping with a "Stop vehicle and check power supply." We were able to pull into a parking lot. We called our insurance company for a tow, which showed up two hours later. They took it to the nearest Hyundai dealership. It took three days to diagnose the issue as an ICCU failure, which appears all too common with Ioniq 5s. There's a national backlog on the replacement part, so my car will likely be in the shop for a month to six weeks. A six-week old AGM battery also died. Hyundai wants me to pay to replace it.
In October, 2025, the car gave the warning notice on the screen 'check electrical system' (or to that effect... i was at home, and put the car in drive, to get to a Doctors appointment. I drove about a mile and another notice came on to the screen to stop the car immediately. I did, and called Bluelink to have it towed (missed my Dr's appointment). The Capital Hydaid dealer in Greensboro, NC, took a day to get back to me, telling me that 'we only have one mechanic that works on the EV and he has 2 cars in front of yours and could not give me a ETA when they might know what was wrong. 5 days later they said it looks like it was something to do with the electrical and they doing diagnostics...a few days I went to dealer (to get some things out of the car) and they told me they were waiting on results. 3 days later I had to get something from the car which was in the same parking place - when I went to them saying it hasn't been moved, they said they were still waiting on Hyundai to proceed. It took almost 10 days and I had to rent a car until they were able to give me a loaner (ending paying for part of the rental because I wasn't told how much my daily rate would be reimbursed. Forward to [XXX]. Same issue, the car on both instances went into safe mode and limped to a safe destination. Towing it to the dealership, they said if it was the ICCU unit, it was on back order and no ETA... so another rental car (they did not have a loaner) and waiting to hear back from them... grrrrrr INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The vehicle lost its ability to charge via AC power sources (level 1 and level 2), and the "Check vehicle electrical system" warning appeared on the dash. When using an OBD scanner, DTC P1E01 was present. It was inspected by a dealer, who informed me that the ICCU is in need of replacement, despite this component having been already addressed by a previous recall. Unfortunately the replacement component is backordered and there is no ETA available on the fix. For the time being I am limited to level 3 DC fast charging, which is a major inconvenience but does not represent a safety risk to myself or others.
Showing 1–20 of 50 complaints
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on Apr 25, 2026