2025 Hyundai Palisade

for over 6 months, manufacture has failed to address recall, vehicle was brought to dealer the same week the recall was published and has been in multiple times since then.

This complaint is a follow-up update to my previously filed complaint, NHTSA Complaint No. 11726321, filed on March 23, 2026, regarding two open safety recalls on my 2025 Hyundai Palisade SEL Premium, VIN [XXX] . I am filing this updated complaint to report that a SECOND failed repair attempt has now occurred on the seat belt recall (NHTSA Recall No. 25V607 / Hyundai Recall No. 283). UPDATED STATUS OF SEAT BELT RECALL (25V607): First repair attempt: January 19, 2026 at Liberty Hyundai, Mahwah NJ (Invoice No. [XXX). Technician confirmed open recall. No correction made. Parts specially ordered (RC283-S8500-QQH Seat Belt Buckle Kit). Parts were not available. Second repair attempt: April 2026 at my servicing Hyundai dealer. Technician again confirmed open recall. Seat belt buckle parts remain on order and are still not available. No correction made. Two documented failed repair attempts now on record. UPDATED STATUS OF AIRBAG RECALL (26V034): As of the date of this complaint, Hyundai has still not developed a remedy for the third row airbag FMVSS 226 violation. No repair has been attempted or completed because no fix exists. This recall remains completely unresolved. SUMMARY: I purchased this vehicle on [XXX] from Maxon Hyundai, Union NJ. This is my primary and only family vehicle. I have children who regularly use the third row. After two separate dealer visits spanning more than three months, neither safety recall has been repaired. Hyundai has been unable to provide parts for the seat belt recall and has no remedy developed for the airbag recall. I am formally requesting that NHTSA: 1. Note this updated repair history in connection with Complaint No. 11726321 2. Escalate pressure on Hyundai Motor America to expedite parts availability for Recall 25V607 3. Continue monitoring Hyundai's progress on developing a remedy for Recall 26V034 (FMVSS 226 violation) 4. Consider whether Hyundai's ongoing failure to remedy these safety defects warrants INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Hello, I would like to report the rental company that rented us the car with 2 open recalls. The name of the company is NU car rental locating at 2900 SE 6th Ave, Fort Lauderdale, FL 33316. It rented us a Hyundai Palisade with the plate number [XXX] from April 5 to April 10th, 2026. They knew that we needed a car for 6 people and that the 3rd row was going to be used. And the 2nd recall relates to the use of 3 row seats. Please see the rental agreement as a proof. I know the same company in Orlando was under federal investigation for the same issue. To my knowledge, rental companies are prohibited from renting cars with open recalls by the federal law. Please investigate this company. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2025 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 25V607000 (Seat Belts); however, the part to do the recall repair was not yet available. The local dealer was contacted; however, parts for the repair were on back order, and there was no loaner vehicle available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2025 Hyundai Palisade. The contact stated that while driving approximately 65-70 MPH, there was a loud explosion before the sound of wind started coming from the sunroof. The contact stated that the sunroof cover was closed, but the contact heard glass shattering while driving. The contact drove to her daughter's residence and discovered that the sunroof had exploded. There was no impact to the sunroof to cause the sunroof glass to explode. There were no injuries sustained. The vehicle was taken to the dealer, and the sunroof glass was vacuumed, and pictures were taken to be sent to the manufacturer for assistance with the repair. The vehicle was not yet repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 13,500.

UNKNOWN I am making complaint of the 3rd row airbags not passing federal inspection. I have not been in accident, but at this point I am very scared to drive my vehicle. I am trying to work with Hyundai Motor Company Corporate to find another solution, since there is no remedy available and they do not know when it will be available. I was told to not put anyone in the back seat, but I purchased the vehicle for 3 rows because I need 3 rows for my family. I feel that myself, and others, were mislead when purchasing or leasing any 2020-2025 Hyundai Palisade. If we would of have known, we would of never purchased the vehicle.

The powered operation of the third row in the 2025 Hyundai Palisade fails to stop if anything or anyone is sitting or placed on the third row seat. There has been a report of a [XXX] death with respect to this operation already in Ohio and other injuries across the nation. Hyundai has already placed a stop sell on this vehicle but there are many other vehicles on the road at the moment that can cause additional deaths. There is no requirement to stop driving this vehicle by the NHTSA and it is giving Hyundai 18 months to find and test a remedy. We personally tested the operation with someone in the third row seat and the seat failed to stop closing when the rear compartment button was pressed. As an adult I felt that I would have been crushed if my partner did not reverse the operation. A child in that seat would have been killed. That button can easily be pressed by anything stored in the rear compartment while the vehicle is being driven. We leased our vehicle to carry grandchildren but now cannot use it due to the safety risks. Continuing to drive these vehicle is a serious risk of death and injury and the NHTSA should be protecting the consumers who still have these vehicles on the road. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The seat reclining system. When I clicked to fold the seats, it doesn’t detect if someone is sitting there so it folds in on the person and they get stuck on the person. The seat keeps trying to fold even if a child is in the seat or not. So it folds over and closes in on the child.

The third-row seats in my 2025 Hyundai Palisade are closing fully even when there are clear obstructions in the seat path. I tested this multiple times — including with case of water — and the seats did not stop, reverse, or provide any safety resistance. They closed completely each time. I am aware this exact issue has already been identified and recalled in the 2026 Palisade, which raises major concerns about whether the same defect exists in the 2025 model. After repeating the test with several different objects and getting the same dangerous result, I am extremely alarmed. This is a critical safety hazard for anyone seated in the third row. There has already been at least one reported death related to this malfunction, and knowing what I know now, I do not feel safe allowing anyone to sit in that row until this is investigated and resolved. This issue requires immediate attention and action. The risk is serious, foreseeable, and potentially fatal. I am requesting that Hyundai address this as a priority before someone else is injured.

My 2025 Hyundai Palisade is currently subject to multiple safety recalls affecting occupant safety. These include a recall involving seat belt buckle assemblies in the front and second row seating positions, as well as a separate recall involving the third-row seating area where the vehicle may not meet federal safety standards for occupant protection and may increase the risk of injury during a rollover crash. At this time, there is no available remedy for the third-row safety recall. Although no crash or injury has occurred, I regularly transport my children in this vehicle and am concerned about operating a vehicle that has been identified as having an increased risk of injury in a rollover crash without any available fix. The vehicle is available for inspection, and I have scheduled a dealership appointment to address the recalls that currently have available remedies. However, the primary safety concern remains unresolved due to the lack of a repair for the third-row issue. This situation raises concerns about occupant safety and the ability to safely transport passengers.

Recall issued on September of 2025 citing second row seat belt malfunctions. Attempted to have repaired twice now but Hyundai repair shop states the part is on national back order and therefore unable to have recall remedied.

When exiting a parking lot going about 6 miles an hour I approached a stop sign. When I attempted to stop my vehicle the antilock brakes engaged and vehicle would not stop. I pressed harder on the brake but it did nothing. The vehicle finally did stop but I was half a car length into the street. I was terrified. Fortunately there was no oncoming vehicle. This terrifies me because I frequently have my grandchildren it the car, the reason we bought a large vehicle.

My 2025 Hyundai Palisade has active safety recalls with no remedy available: Recall 283 (seatbelt – 1st and 2nd row) Recall 292 (third-row ejection mitigation) I have three young children (Ages [XXX] , [XXX] , and a [XXX] ) in car seats and cannot avoid using the affected seating positions, including the third row. I contacted Hyundai Motor America and my dealership and was advised: there is no remedy available, there are no safety protocols or usage guidelines, there is no next step or interim solution. I am concerned because my children are regularly using seating positions impacted by these recalls, and I have not been provided guidance on safe operation in the meantime. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2025 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 26V034000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the part for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

I am the owner of a 2025 Hyundai Palisade SEL Premium, purchased in April 2025, currently at approximately 19,000 miles. I am writing to formally report two open safety recalls on this vehicle for which no remedy is currently available: 1. THIRD-ROW SIDE CURTAIN AIRBAG RECALL: Affecting approximately 568,576 Hyundai Palisade vehicles (model years 2020–2025). The third-row side curtain airbags may not deploy correctly during a rollover, failing to prevent passenger ejection. This defect is a documented violation of Federal Motor Vehicle Safety Standard (FMVSS) No. 226. As of the date of this complaint, Hyundai has not developed a fix. Owner notification letters are expected in late March 2026. In the interim, owners have been advised to avoid using the third row. 2. SEAT BELT RECALL: A separate seat belt recall is also open on this vehicle. I ordered the parts for this repair months ago and am still waiting. No repair has been completed to date. As a result, I am driving a brand-new vehicle with two unresolved safety defects and no timeline for repair on either. Because I have children who regularly occupy the third row, I am being forced to either expose them to a known safety risk or stop using the vehicle as intended. I am formally requesting that NHTSA: - Investigate the urgency of Hyundai's timeline for developing a remedy - Review whether Hyundai's interim guidance to owners is adequate given the severity of the FMVSS 226 violation - Consider whether a 'do not use third row' advisory should be formally and officially issued to all affected owners I purchased this vehicle in good faith as a family SUV. The inability to safely use the third row renders it unfit for its intended purpose. I urge NHTSA to apply pressure on Hyundai to expedite a remedy. VIN Details [XXX] Make: Hyundai Model: Palisade SEL Premium Model Year: 2025 Purchase Date: April 2025 Current Mileage: ~19,000 miles INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

There are two major safety recalls that have not been fixed by the manufacturer, making this vehicle unsafe to drive. 1) Seatbelts come undone; no estimated timeline for parts to be available for repair 2) Vehicle's interior cabin design may not provide sufficient protection for third-row occupants during a rollover; no estimated timeline or remedy available for repair

The contact owns a 2025 Hyundai Palisade. The contact received notifications of NHTSA Campaign Numbers: 25V607000 (SEAT BELTS) and 26V034000 (AIR BAGS); however, the parts to do the recall repairs were not yet available. The local dealer was contacted, and it was confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not yet made aware of the issue. The contact had not experienced a failure.

I am submitting this formal complaint regarding an active safety recall affecting the seat belt system of my 2025 Hyundai Palisade XRT. Hyundai has acknowledged the existence of the defect. However, I was informed by a Hyundai customer service representative [XXX] ), under case number XXX, that there is currently no available remedy or repair for this recall. This situation is deeply concerning, as it involves a critical safety component intended to protect occupants in the event of a collision. Due to the nature of this defect, I do not feel safe operating the vehicle under any circumstances. Despite the acknowledged safety risk, Hyundai has not provided any adequate interim solution, such as a replacement vehicle or transportation assistance, leaving me effectively unable to safely use the vehicle. This places me in an unreasonable and unsafe position, as I am left with a vehicle that poses a potential risk to my safety without any available corrective action. I respectfully request that the National Highway Traffic Safety Administration investigate this matter and take appropriate action to ensure that Hyundai provides a timely and effective remedy, as well as appropriate support to affected consumers. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

While sitting in the third row and attempting to grab something, my husband accidentally pushed the fold buttons and seats began to close on me. It continued to close until my husband was able to push the button to reverse it. It did not register there was a person in the way and I could’ve been seriously injured if he was not there

The current no. 226 EJECTION MITIGATION RECALL has me scared to drive the vehicle for it's intended use as a Family car transporting 7 people which are all children. The fix from the manufacturer/dealership is taking to long. We are lucky we have not been in an accident. I believed my Family was safe in this vehicle but now know we are not. What a waste of money I have borrowed for this car. Paying on something that is not safe and how I risked my grandbabys possibly being ejected from my vehicle if there was to be an accident.