NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2025 Hyundai Palisade. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
ABS braking issue at low speeds on uneven roads. I was coming out of an alley, with fences on both sides. NOT driving fast. It's an alley. At the end of the alley they had one of those speed bump plastic things, not a speed bump, but something to protect COAX/cable being temporarily run. The alley goes to a T and the top of the T is a county road/2 way traffic that is like 60 MPH. Coming to the stop the front felt like it tripped over the bump, then the brake pedal did basically nothing. The ABS was like stuck on and no pumping or standing on the brake helped. I went out into the road and hoped the cross traffic had time to stop.
Anti-Lock braking system seems to malfunction on certain surfaces causing brakes to not work properly. Vehicle seems like it is not going to stop or stopping seems to take uncomfortably long.
While spending the day at the zoo our sunroof exploded. It has been hot where we live lately. Luckily this happened when nobody was in the car and it was not moving. Had we been moving and had the sun roof exposed that could have been bad. It’s Sunday and tomorrow is a holiday so it might be awhile till we can get it fixed
I have had multiple issues when it comes to braking on uneven roads, going over railroad tracks, and going over speed bumps in parking lots. The vehicle will start shaking erratically and lunge forward into oncoming traffic. No warnings or lights came on either. I have now taken my vehicle in to 3 different dealers to have it inspected and have had the issue replicated several times by a 1 of the dealers. The service manager from the dealer i originally bought the vehicle from refused to even inspect the vehicle and told me the only way they will even look at it was if I brought a video showing the issue of the vehicle lunging forward into oncoming traffic. They also stated that this wasn't a warranty issue and that I would be billed for it. The vehicle is brand brand new 2025 Palisade(2 months old) with 2,000 miles. I was advised to open a case with Hyundai and was then told by the case worker that this is how the vehicle is supposed to operate and there are no issues. After further research to see if anyone else has reported this issue, I found 2 class-action lawsuits filed and over 100 complaints filed with the NHSTA as well. I guess I'm not the only one having this exact issue. This is a serious safety issue and should be addressed.
When coming to a stop, car will rumble and brake pedal stops working. Seems like abs issue. Doesn’t happen often but happens enough to be unsafe if cannot be replicated to fix it
Since the first week of driving my vehicle in August, I have reported to the dealership that it rides fairly bumpy over any road and fails to properly break if it is a bumpy road, causing me to almost have a collision. The dealership was unable to reproduce the same issue I was having and says that my car drives just fine. No messages have popped up
Happened to both my wife and I. As we attempt to stop the vehicle (for her at a stop sign, for me in a parking space), the car engages ABS and the car won't stop. Feels like you're trying to brake on ice. Very dangerous, I almost drove into a wall, she almost hit someone. We discovered that they have identified this as a problem and have offered no solution. I was told by the dealer "just tell your wife to go slow over speed bumps," and I corrected him that it seems to have nothing to do with speed bumps or not. And besides, that is not a correction that will make the car safe. Also discovered a class action lawsuit filed on May 9th 2025 for this exact issue. Many many driver reports online.
When driving on uneven bumpy roads, I find my ABS gives a collision warning and engages the brakes. I’ve almost crashed once already and I don’t know what to do. Also when parking in tight spots, the ABS turns on due to collision warning and instantly activates the brakes, causing me to almost hit the cars in front or behind me.
Braking on a low speeds when the road changes from smooth to slightly rough or bumpy the car acts as if ABS is kicking on. The stuttering brakes can be felt on the brake pedal and the steering shakes vigorously.
While applying the brakes on an uneven surface the brakes chattered/shuddered and shook the vehicle.
1.A rattle from the brake pedal (pulse, vibration) when braking on rough roads. 2. I am not feeling safe and for my family when the problem occurs. 3. The dealership service center (keating hyundai) stated " Could not recreate concern". 4. I purchased the vehicle new. I did not know if the dealership inspected before it was sold to me. 5. No, there is no warning lamps.
Any time I apply my brakes on an uneven road, gravel road, dirt road, etc. my antilock brakes enact, and it feels like my brakes grind and shake. The car doesn’t stop but almost shakes instead. This has been happening frequently and consistently when I need to brake on these types of roads.
The vehicle shakes violently when applying the brakes over any bump or pothole at slow speeds. This also extends the stopping distance for the car. It has no warning lights. This is a brand new car with only 1200 miles. The problem was able to be confirmed by the dealer but no fix yet.
The ABS engaged unnecessarily when I pressed the brake pedal, causing the vehicle to slide forward about 6-10 feet while I was driving at approximately 10 miles per hour. The same situation has occurred three times over the past seven months. When the ABS engages, it takes longer for the vehicle to slow down or stop. This poses a potential risk for everyday driving. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The antilock system activates on dry pavement at low speeds, often when decelerating to stop before leaving a parking lot. Braking distance is increased from about 5 expected feet to 12-15 feet. This is scary as it could put the vehicle into cross traffic. It has happened about 1/month so far
ABS on this vehicle is activating extremely aggressively while driving normally on regular street roads, The car shakes and slides and does not stop until the abs stops doing its thing the distance is very far compared to regular braking. This happened multiple times even when coming to a stop sign i found myself in the middle of the intersection and almost got hit definitely not safe whatsoever. The car is fairly new I'm just worried if its doing this often on regular roads what would it do when it snows. I saw online many people are having this very same issue and Hyundai should fix and do a recall on this matter.
The Anti-Lock Braking System (ABS) is severely malfunctioning. When driving on stone roads, gravel, or uneven terrain, the brakes either fail to engage properly, over-react, or cause sudden grinding and shaking. This results in an unpredictable stopping distance. The issue creates an immediate risk of collision, particularly when braking on gravel, uneven surfaces, or potentially snow and ice. The vehicle sometimes requires a much longer stopping distance than expected, and at other times it locks up or nearly stops abruptly. This unpredictable braking response could cause rear-end accidents or loss of control. The issue has been reproduced multiple times during my daily commute on stone roads to my job. I have informed the dealer of the problem, though a complete confirmation or resolution has not yet been provided. The dealer has been made aware of the issue, but to my knowledge, the vehicle has not yet been inspected by the manufacturer, police, or insurance representative - only by the dealership themselves. No warning lamps or dashboard messages appear before or during the problem. The symptoms first became noticeable shortly after purchasing the vehicle in July 2025, and they continue to occur regularly whenever the vehicle is driven on stone or uneven terrain. The vehicle was just purchased July 19, 2025 and is currently in the shop at the dealership right now where they are telling me they cannot find an issue.
ABS activates when pressing the break slightly bumpy or uneven pavement causing a longer then normal stopping distance.
While driving on the highway using the adaptive cruise control feature in my 2025 Hyundai Palisade, the vehicle suddenly and aggressively braked for no reason — even though there was no vehicle or obstruction ahead. This happened in normal highway traffic and caused vehicles behind me to brake suddenly, putting me at extreme risk of a rear-end collision. It was a very dangerous and terrifying experience that made me unable to use the cruise control feature since. For a brand-new vehicle with advanced safety features, this type of malfunction is completely unacceptable. Hyundai has not provided a proper explanation or resolution. This poses a serious ongoing safety risk to myself and others on the road and must be investigated.
While turning into a driveway at low speed (approximately 5 mph), I attempted to brake, but the brakes did not respond properly. The vehicle began to bump and resist braking, and failed to stop when expected, causing me to hit a fence. This model is equipped with automatic braking and collision avoidance systems that should have activated, but they failed to engage. This was a concerning failure for a brand-new vehicle equipped with advanced safety systems. Hyundai has not provided any clear answers or support. This appears to be a malfunction in the braking or electronic safety systems, and I believe it poses a serious risk to other drivers and pedestrians
I am submitting this supplemental complaint regarding a repeated and dangerous brake failure in my 2025 Hyundai Palisade. This is a follow-up to my original complaint submitted in July 2025. On multiple occasions while driving at low speeds (around 5 mph), including turning into driveways or approaching intersections, the braking system failed to respond properly. The brake pedal felt like it lost connection — similar to how a bike slips when its brake fails. The vehicle kept moving forward even while I was applying the brake. This nearly caused accidents several times. I believe the automatic emergency braking system (AEB) also failed to engage. One incident caused me to hit a fence, resulting in a small dent. Hyundai is now refusing to repair the safety systems under warranty because of that dent — even though the dent was a result of the brake malfunction. I brought the vehicle to an authorized Hyundai service center, and they refused to cover the issue under warranty or provide a loaner vehicle, leaving me to drive a potentially dangerous car. I also want to note that I have seen multiple recent NHTSA complaints from other Hyundai Palisade owners describing similar brake issues. This suggests a wider pattern of brake failure, which must be urgently investigated before someone is seriously injured or worse. Hyundai has failed to properly investigate the issue or assist me in any meaningful way. This vehicle is still under warranty, and I am unable to safely use it while they delay responsibility.
. What component or system failed or malfunctioned, and is it available for inspection upon request? ---------- Nothing failed but the lane assist feature forces the car to drive hugging the left lane and not on the center of the road. This can be very dangerous on a freeway when passing big wide trucks. If you use the cruise control this feature automatically turns itself on. . How was your safety or the safety of others put at risk? ------ When the lane assist is turned on the car drives close to the left line and not on the center of the road and this could be very dangerous when passing large wide vehicles or those with wide trailers. Has the problem been reproduced or confirmed by a dealer or independent service center? ------------ Yes. I took it to the dealer and they said that's how the car was designed and there is nothing they can do. They asked me to contact the Hyundai Customer Affairs. I opened a case number with Hyundai Customer Affairs. They said that if the dealer did not find a problem then there is nothing they can do. I am stuck with the problem. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? ------------------- See above. When I googled to see if other people are complaining about the issue, I found out that there are other people complaining but no formal complaint has been put forward. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? ------------ The issue has existed from the dealer. There are no warnings or anything
Driving at slow speeds the car’s ABS system kicked in when we transitioned from the road to the parking lot. The parking lot was an even surface and only a slight bump to drive into it. This has happened twice already and the car has 360 miles on the odometer. So comforting! Such great quality !
The contact owns a 2025 Hyundai Palisade. The contact stated while driving two times at an undisclosed speed on an uneven road surface, the brake pedal was depressed, but the brake pedal shuddered and seized. There was no warning light illuminated. The vehicle was taken to the local dealer to be diagnosed, but the cause of the failure could not be determined. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 6,000.
[XXX] - The brakes on Hyundai Palisade make grinding sound when backing out of my driveway. [XXX] - The brakes on Hyundai Palisade make grinding sound when as I was turning into the bay at car wash. [XXX] - As I was approaching stop sign brakes made grinding sound, vehicle was not slowing down and I had to pump the brakes 3 times. The brake pedal went all the way to the floor. If another car would have been in front of me, I could have hit them from behind. [XXX] - The brakes on Hyundai Palisade make grinding sound as I approach stop sign. Dry Blacktop surface. I do not feel safe driving this vehicle. My husband verified this as well and has video of this. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The vehicle has roughly 8500 miles on it in the first year. We have experienced multiple engine misfires due to bad ignition coils on cylinders 3 & 4. The first incident was in July 2025, and the second was in November 2025. The first incident was on the freeway, going 75mph, and the second was on a city road, going 35mph. The first incident, I brought the vehicle to the dealership, and they replaced the coil, cleaned the cylinder, and covered everything under warranty. The dealership told me this is common and Hyundai will not replace the remaining coils until they misfire, even though the dealership knows the coils do not perform well in colder weather. I called corporate regarding this issue, and they confirmed that they will not replace the remaining coils, although a mechanic at a dealership they work with has already confirmed they regularly misfire. The Hyundai call center refuses to reach out to the dealership to confirm, will not provide written documentation, and will not provide me with more solutions for their defective vehicle. I asked them if they could provide me with written confirmation that the vehicle was safe, but they could not.
driving down gravel and uneven road when trying to break at stop sign. Car would not slow down or break as another car was coming down the road. At this time is when I pushed the break petal all the way down car was still not slowing down, the car started to do the death wobble, shake violently and vibrating, pulsing back and forth side to side up and down, steering wheel shaking. I had to let off the break and press the gas to hurry and speed up before the oncoming car hit me with my 2 small children inside. I have taken my car to the dealer ship and they told me there is no recalls for the 2025 Hyundai palisade my car has 5,036 miles on it bought it brand new off the lot, the service representative states they will look into it that it may take 24-48 hours to get back to me, but this may also be a suspension component but they will look into the incident. There were warnings signs and I take this route everyday every time I would break I could never fully press the break down as it would start shaking and make metal on metal noise and I would have to ease off the break petal.
Getting out of a parking lot onto the road with my family in the car. The car would not break in spite of hitting the breaks before making the turn onto the road, the oncoming vehicle stopped int time to prevent a T-Bone crash . After looking online , seems like a known issue with this model and the Hyundai will not acknowledge it. Please take action
This car was just purchased brand new in April 2025. The ABS system is randomly malfunctioning. It causes my braking distance to change and I am concerned with the braking of my vehicle. The ABS system engages like I am slipping on ice or snow. It has happened 4 times on dry pavement during the summer. The dealer is unable to duplicate the issue and therefore cannot do any repairs to fix the issue.
While pulling into a parking spot, i was applying my breaks and the abs kicked in when we did a bump nearly causing us to run into the concrete pylon. This is not the first time it has happened but the worst its done this
ABS brakes engage at slow speeds and make it impossible to stop fro 3-5 Seconds. It's happened 2 times and we just leased the car, it's been less than 1 month in our possession and has already experienced this.
When using lane assist the vehicle is pulled into other lanes, including into oncoming traffic. This happens even when the vehicle is centered in the lane. This is extremely dangerous because it can cause an accident. When using cruise control, the lane assist comes on automatically which is extremely dangerous because the vehicle is going at high speeds on the highway. The dealership is aware of the situation. Both the mechanic and the salesman have driven the vehicle with me and experienced the problem. Additionally, the salesman and I drove another 2025 palisade and the lane assist problem was present in that vehicle also.
Slow speed over bumpy area, when i tried to gently stop it felt like abs kicked in and I couldnt brake, car wasnt stopping and was scared I was going to hit the car in front of me. Only managed to stop cause i hit the brakes really hard and then it shortstopped.
On [XXX] at [XXX} I was exiting [XXX] using the [XXX] exit. As I approached the end of the ramp at approximately 15 miles per hour, the Automatic Braking System engaged unexpectedly. There were no warning lights on the dashboard. The road conditions were dry. The vehicle was not stopping, and I came within inches of rear ending the vehicle in front of me at the red light. I contacted McGovern Hyundai in Wilmington, MA, and a service appointment is scheduled for 7/21. The vehicle has approximately 5,000 miles. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Unknown. In a span of 15 minutes, I encountered 3 events in traffic where accidents could've occurred. I was in the middle turning lane, completely stopped. I tried to accelerate and start left turn when the car shut down, all lights on dashboard lit up. There's an alert saying push P (park) and restart engine. It took 2 or 3 times of trying to get the car to start. Once started the engine and oil lights came on. They went off soon after. Luckily, the car stopped before the turn started or there may have been an accident. I continue my drive down the street, come to an intersection where I slowly brake, the front passenger tire hit a pothole and the car slid into intersection (my foot still on the brake) instead of coming to a compete stop before the intersection. Again, accident avoided only because the oncoming traffic passed before car slid forward. Lastly, trying to get home safely and shaken badly, I come to another intersection. I'm the first car with 4 cars behind me. I'm completely stopped at a red light. The light turns green, I attempt to accelerate to move through light and the car shuts down again. All lights on dashboard light up, the emergency brake is automatically engaged and I spend the light cycle trying to get the car to restart. I had to release the emergency parking brake, put car in park, try to push start button. Last steps repeated more than once. Thank goodness the cars behind me were paying attention and didn't drive based on the light being green. There was no warning for any of these events. It was extremely scary and I don't trust the car to drive it further. I'm having it towed to the dealership for inspection. This is a 2025 with 636 miles on it and about 8 incidents regarding safety since purchased less than 2 months ago.
Unknown. Sometimes this car slightly shakes, you hear faint noises/knocking, and feel vibrating in the floor of the car when beginning to accelerate or towards ending of deceleration. Passengers in second and third row can feel and hear it as well. Will be getting this checked by dealership. This is new car 2025 with ~600 miles and it’s an issue since purchase.
Unknown. I was exiting the freeway onto off ramp, was slowing down to break for a line of cars at a red light and the car shut off and stopped before i came to a complete stop on my own. All lights on dashboard lit up. The dash said the engine is off and to push the P (park) and restart engine. I had to do this quickly twice before car actually started, as traffic started to move. Luckily, a collision in the front and back was avoided but this was extremely unsafe and unexpected. Now I’m scared to drive this car. After car started, the engine and oil lights came on then went off within a few seconds. Appointment scheduled for dealership diagnostic testing.
The engine issue first started as a small knock and hesitation during acceleration, which has now progressed into full misfiring and loss of performance. Diagnostic documents indicate internal mechanical failure. Hyundai has failed to timely fix the issue, and the vehicle remains unsafe to drive. I was issued a loaner vehicle but told not to drive it out of town. This left me and my family without a safe and reliable form of transportation. I am requesting a full investigation and buyback of this vehicle due to repeated failure, poor service response, and continued risk to driver safety.
1) Transmission sticks and doesn't shift at higher speeds, had dealer look at could not replicate. I have had many instances of this happening. Safety issue is this usually happens when accelerating to get on freeway or passing someone and then I need to back off gas pedal to get it to change gears 2) Anti collision warning goes on for no reason - has not engaged brakes. Safety issue is both times I hit the brakes thinking i was going to hit something but there was nothing in front of me.- will talk with dealer service manager this week 3) Anti lock brakes engaged at a normal stop - this could have caused an accident. I was able to stop car going into intersection by slamming breaks on - this has happened twice. Huge safety issue as I was entering a intersection and had trouble stopping the car. will talk with dealer service manager this week
I have an ongoing safety concern on my vehicle, seemingly having to do with the brakes or ABS malfunction. There is a delay in the breaking of the vehicle occasionally in specific circumstances. Typically in a parking lot or stop sign, if there is a buckling of the road or potholes or uneven surfaces between the tires, the vehicle will skid over the surfaces and braking is delayed. Events have occurred 8 documented times and a few more during my ownership of the vehicle. Because this typically happens at a stop sign and the car has driven through the stop sign the issue could absolutely cause a multi exhale accident. Because this issue is surface specific, it is difficult to reproduce and the dealership is unable to find the root cause and fix the vehicle. During the two service visits, the dealer has tried to find the issue by doing a diagnostic scan and did a road test on each of the visits as well. In the four months that I’ve owned this vehicle and 10,000 miles that I have driven. This is happened less than a dozen times – most of the incidents are personally documented. No visible warning lights engage when the events have happened. I have contacted Hyundai consumer affairs and am working with them on a resolution of which neither party is sure of at this point. There is an active case number : [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2025 Hyundai Palisade. The contact stated that while driving at 5 MPH from making a right turn and attempting to stop the vehicle for a traffic light, with the brake pedal depressed all the way to the floorboard, and the vehicle failed to stop. As a result, the vehicle crashed into the rear of the vehicle in front before coming to a complete stop. The air bags did not deploy. No warning lights were illuminated. A police report was not filed, and no injuries were reported. The vehicle was taken to the dealer, who was unable to diagnose the failure. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA hotline for assistance. The failure mileage was unknown.
The car randomly throws "consider taking a coffee break" warning, which distracts from driving and can cause an accident. The feature should be removed or the driver should have an option to disable it
I can come to a complete stop and then will notice the car start to inch forward with foot still on brake which then, I’ll push foot down as far as it’ll go to stop car again. I’ll brake, stop car, put it into park and the entire car will jerk forward. I’m nervous this is going to cause an accident. The car is 2025 with ~600 miles. This is a daily issue since purchase. Appointment scheduled with dealership but they never seem to find anything.
ABS not working property. Breaks will skip and pulse when breaking at low speeds on uneven roads or small bumps resulting in longer distance to break. Hyundai service states no known issue with 2025 ABS and states I would have to pay to have it looked at. I bought it in March 2025 and issue started one week ago.
The contact owns a 2025 Hyundai Palisade. The contact stated that on several occasions while driving 10-15 MPH and depressing the brake pedal, the vehicle continued to roll. The brake pedal was depressed to the floorboard, and the vehicle rolled into the intersection on several occasions. There was an abnormal grinding sound coming from the brakes. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was driven seven miles, but the mechanic was unable to duplicate the failure. The dealer suggested that the mechanic take the vehicle home for the weekend to attempt to duplicate the failure. The contact declined the offer. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 7,000.
When applying normal braking at 20 mph, the car began to shutter and slid approximately 20 feet past where it should have stopped. It felt like the ABS was engaging.
Brake system failure. Driving on uneven surfaces (train tracks, pot holes, payment dips, rock, etc.) causes the brake system to fail to stop the vehicle. Causing a minimum of a 5-6 ft. stop. The car continues forward and the brakes fail to stop. The brakes feel like they are slipping during the slightest compression. The vehicle does not stop at all. The brakes grinding and hop to a stop eventually but only after several meters. There is automatic loss of brakes with the slightest uneven surfaces. No warning lights come on. Nothing is activated on the control system. No indicators show during the malfunction. Just terror and fear when attempting to break on anything but a brand new paved road. Car is currently in the manufacture dealership for inspection. Safety for my family and for other drivers cannot be maintained when I am unable to stop the vehicle if there is the slightest imperfection in the road.
This vehicle on multiple occasions per week will have what my husband can only describe as the ABS incorrectly kick on. It happens in our driveway, rocky parking lots or streets that aren’t even. The vehicle shakes uncontrollably and the brakes can not be pressed when it happens. In the worst situation we ended up over a curb, luckily the curb seemed to help stop us before potentially hitting a post office. No lights come up on the dashboard and it isn’t easy to replicate as it happens randomly - usually at lower speeds - when coming into a stop. Our safety is put at risk every time we drive, not knowing if the issue will happen; and not being able to brake or remedy the issue. This is not a one time incident - this happens multiple times a week.
I was traveling in a parking lot, no more than 3mph and went to stop at the stop sign and my brakes locked up and I couldn't come to a complete stop for several feet. The car skid a few times before being able to fully stop. This was extremely scary, especially having a child in the car with me. Not only that, due to the car not stopping with only using my right foot, I went to also use my left foot to apply more pressure to the brake pedal, I ripped off a large portion of my toenail on my big, left toe. After doing a quick Google search, one of the first things that pops up is a class action lawsuit for this exact reason, that was established on May 9th of this year for 2023-2025 models. I have contacted the dealership and the manufacturer. This is an extremely concerning issue.
On June 30th, I turn right, into a parking lot. I take an immediate left and pull up to a stop sign at the end of a fast food driveway. There is about a 30 ft distance between turning right off of the main road and stopping at the stop sign. While attempting to brake, they lock up and skid. I have a scared foster child in the car. I was unable to brake, only using my right foot. I have to apply pressure to finally be able to get it to stop, with my left foot as well. While doing this, I hit my left, big toenail on the brake pedal and rip half of it off. Upon a quick Google search, looking for issues with the brakes, I discover that there is a current lawsuit for 2023-2025 Palisade models for ABS and traction control issues. Clearly this is a reoccurring issue. I take my brand new car into the Hyundai service department to have a look at the brakes. They see nothing wrong.