2025 Hyundai Palisade Complaint Log

I leased a brand-new 2025 Hyundai Palisade (Calligraphy trim) on June 27, 2025. Immediately after delivery, I noticed the rear air conditioning system was blowing only hot air, making the third-row seats unusable during summer. Despite calling the dealership and Hyundai Corporate right away, I was unable to receive a timely resolution. I had to take the vehicle in for service, which took several days due to part delays and multiple failed repair attempts. During that time, I was denied a loaner vehicle and had to rent a replacement at my own expense. The issue disrupted my plans, cost me money, and caused significant stress. I believe this is a quality control issue in the climate system, and Hyundai’s inability to promptly fix it made it an unsafe situation for families relying on the vehicle for travel.

Unknown. Twice while trying to accelerate onto highway on ramp, the car did not go faster immediately as expected. It didn’t pick up speed. I’m trying to go from 35 to 60 and there’s a delay from the time I step on gas until the car actually go faster. It didn’t stall or shut off. If someone was behind me, I fear i would have been rear ended. Dealership said diagnostic test was fine and unable to reproduce. They reset computer and said it must be my driving. Car had ~310 miles.

Randomly, the second row seat belts will unbuckle by themselves, and the seat belt warning will randomly go off indicating the seat belt was unbuckled all the while no one was sitting in the seat. At random, while using the adaptive cruise control, the car will brake by itself, when there is no car close enough in front to activate the braking system. A few times, while using the adaptive cruise control, the system speed up for no reason. The only way to get the car to stop speeding up was to disengage the cruise control. Braking did not help

On bumpy road, while at low speeds, the steering shakes violently and the brake does not engage. I have to keep hitting the brake multiple times for the car to stop.

We have had two chips in the windshield in approximately 7 months of ownership, which have resulted in spiderweb type cracks in the windshield. One of the cracks is in the field of view for the driver which creates an impairment/distraction. I believe that the windshield may be defective based on the numerous reports of this issue that I have researched on the internet.

When driving at a low rate of speed to stop, when you hit a bump or uneven road, the brakes lock up, the vehicle will lurch, and will not stop. This has happened several times on pavement, gravel roads, and dirt roads. I have had to steer off the road to keep from going into oncoming traffic. It has also caused me to go through stop signs. I am terrified to drive this vehicle in fear of being in an accident

There have been several instances--at least a dozen--where I will apply the brakes over a bump, pothole, or steep driveway and the car will skid. It's exactly how it feels when ABS activates when a car brakes on an icy road. The brake will disengage then re-engage, delaying the overall stop time. The skid feeling when the brake releases is unnerving and, again, delays the stopping time. Luckily I have not been close enough to the car in front of me and no collisions have occurred. It has happened often enough that I can often anticipate when it will occur (like over a bump), and I allow myself more time to brake. However, one can't predict when you need an emergency stop and it's scary to think my car could possibly not stop in time. I will issue a complaint to the dealer, as well. This issue has not been inspected by anyone yet but I plan to have our dealer look at it. No warning lights on the dash have come on during any of the times the skidding has occurred.

Overly sensitive and dangerous abs system when in gravel or uneven surfaces the abs will trigger and basically u lose all stopping power and your steering wheel vibrates I've almost hit something head on and ran through an intersection because of this

ABS kicked in at a stop sign going 15 mph. Car jerked forward into an intersection and did not stop quickly. This problem has occurred since this incident.

Brand new car came with warped rotors and rattling noise unresolved. Major safety issue due to brake failure. A few times braking due to red light, upon braking the car would stutter stop and at times not start stopping until brake pedal fully stepped on, had a few near accidents. At a McDonalds and Wendy’s drive through, foot on brakes but car would still move forward even though was at a complete stop(car moved forward from a complete stop even though foot is still stepping on brake pedal). Have heard rattling on right side of car when braking, unknown cause, mentioned it but dealership completely ignored it due to cannot replicate(happens once in a while), was not documented on invoice, planning to bring into dealership and demanding a full panel diagnostic. Major safety concern because I have children and what if brakes fail at a busy intersection.

The contact owns a 2025 Hyundai Palisade. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle failed to stop as intended. No warning lights were illuminated. The contact stated that the vehicle failed to stop, and the vehicle was shaking and slid until stopping. The contact stated that the failure had occurred several times. The contact was fearful of driving the vehicle due to the failure. The vehicle was taken to the dealer; however, the failure was not duplicated. The contact was informed that a complaint had been filed on behalf of the contact with the manufacturer. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 1,500.

Car will not turn on with push to start button. Car will not start or turn on with BlueLink App Car will only start with the Key Fob

I was driving on a road that was very rough with many bumps and the car (well in front of me) began to slow down to avoid a big pot hole, I applied my brakes to slow down before I got close to that car. Because the road was rough, as many others have filed the same complaint now, my Palisade engaged the ABS and the car coasted much farther than it shoudl have with the amount of brake pressure I was applying to stop before I collided with the vehicle slowing in front of me. The ABS prevented me from stopping before I almost hit the car who at that point had stopped in front of me, the forward collision warning came on and the emergency braking applied violently which almost caused a wreck behind me as well becuase the person behind me was not prepared to me to come to a complete abrupt halt. The palisade stopped itself after the ABS wouldn't let me stop soon enough to avoid a collision in front of me - almost causing a wreck behind me. With a simple google search, this ABS engaging on rough roads is a major common problem that Hyundai needs to address before we're all paying for wrecks that we didn't cause due to driver neglience but rather the functionality of the vehicle is causing the safety problem. I immediately called my dealership and have an appt for them to look at it early next week. I'm frightened this will cause me or my wife and kids to be in a wreck that could have been prevented.

Recall #25V-291

When I drive over small pothole with low speed up to 15mph my abs activated

When exiting a paking lot, the Vechile did not Warn/Detect or di not Stop, while there was a 2 feet rock in the front of the bumper, whcih is 2 feet by 2 feet. The big rock hit exactly between the 2 sesonrs and no waring or didnt stop the vechile from colliding which damged the whole front bumper. I had my 2 kids and wife in the vechile, the only concern, I have is my wife drives the vechile all time, if it did not detect/warn/stop before hitting a big rock, what is the garentee it will save us from any major accidents. I took to the delar ship, havent got an appoitment for 2 weeks just to look at the sensors and they say to call Hundai Coustomr service and after 2 weeks of taking to Hundai customer service they are asking me to deal with the delaer ship. and they are pointing to each other while I get no response. and all they say is there is No way to pull the sensor information prior to tha accident.

My 25 Pallisade front end/front wheels shake violently when braking and hitting a bump at the same time. It shakes so hard my steering wheel shakes also. It can happen when braking hard, soft, small bump, big bump, it doesn’t seem to matter. It is brand new and I took it into the dealership when there was about 1500 miles on it. They didn’t find anything wrong.

The contact owns a 2025 Hyundai Palisade. The contact stated that while driving at an undisclosed low speed and depressing the brake pedal, the front end of the vehicle started shuddering while driving over a pothole or a bump, and the ABS suddenly became inoperable. The contact stated that the failure had been recurring while driving and required the contact to release the brake pedal while the ABS was inoperable and to slam on the brakes to stop the vehicle. There was no warning light illuminated. The contact stated that he was an Uber driver, and the failure had nearly caused the vehicle to hit pedestrians at the airport. The vehicle was taken to the dealer on two occasions. The dealer confirmed that the failure was not related to the vehicle alignment and informed the contact that the failure could not be replicated. The contact shared a recording of the failure with the dealer. The contact stated that the failure had recurred on another occasion, causing the vehicle to drive over the sidewalk and onto the middle of the road. The manufacturer was notified of the failure and referred the contact to the dealer for assistance. The vehicle was not diagnosed or repaired. The failure mileage was approximately 2,000.

While driving at approximately 20 mph on rough asphalted road (city road under construction) I applied the brakes in a normal fashion only to be met with violent shaking of the car and an unresponsive brake pedal. After pumping the brakes several times I was able to bring the car to an abrupt halt, narrowly avoiding an accident, i.e., I was inches away from smashing the car in front of me. The violent shaking felt similar to when an ABS is engaged, though more pronounced. I have an appointment with the dealer next week but am documenting the event given the numerous reports I found online and the multiple reports of the dealers doing nothing to remedy the safety issue. The vehicle has not—as of yet—been expected by the dealer. No warning lamps or messages appeared during the incident. This happened once before under similar circumstances approximately two weeks ago but I wrote it off as a "one off."

As seen on many complaints online, the ABS system is failing when coming to a stop on dry roads. If you hit the slightest bump it will lung forward and you are unable to stop the car for 15-20 feet. This has happened numerous times almost causing an accident with my family. My fiancé was driving the kids to school and she hit the brakes at a stop light and she was unable to stop until she was in the intersection. Luckily, the cars coming were able to avoid her. She is petrified to drive this car. Hyundai has a case open and since they can't replicate it at the dealership, they send me my car back. It has been at the dealership twice for this issue and it has happened again. There are no options for me at this point other than to drive an unsafe car.

I purchased the 2025 CPO Palisade Calligraphy in April 9, 2025. Two weeks after I purchased it, I started noticing abnormal scratches and chips in the windshield. I had not driven behind a vehicle that threw rocks, I was not a beach for sand to scratch, nor had my vehicle been exposed to a creature that could have scratched the windshield. I reached out to my sales person and he said he'd connect back with me. That never happened. A couple months later, after getting my car detailed, I noticed many more scratches and dozens of chips. I reached back out to the dealer and my salesperson had left. I connected with a manager, as the chipping and scratching was causing a safety issue as I was focusing on it while driving and the way the sun would hit it caused awful glares. After speaking with a manager and then general sales manager, they agreed to replace the windshield. It was not until after this situation and my moonroof randomly exploding that I realized there were a number of windshield complaints on Hyundai's, specifically Palisades. While most reports are from 2020, I wanted to report to NTHSB that the issue is still happening.

I was driving not even 5 miles per hour because I was coming to a turn I was making there was bumps in the road I ran over and lost control of the car no steering at all I couldn't stop it felt like I had a blow out and then I stomped on the brake hard and it stopped before it hit the curb with no codes or anything to tell Me what happened

After 45 days of purchasing the SUV I notice the front grille was checking and flaking. Report it to the dealership and Hyundai. They said it was caused by "out influence". So they didn't cover it. After several attempts back and forth with dealership they finally agreed to cover the replacement front grille. This is an on going issue with these grilles. The new grille is starting to do the same thing. Many Hyundai palisade customers on the forums are talking about this issue!

When traveling slowly and braking, if you hit a bump the car steering begins to shake wildly that makes you feel you will lose control. You have to bump the brakes to make it stop. Seems like the anti lock brakes kick in when it shouldn’t and because it is the front tires make the car violently shake. Happens intermittently and difficult to reproduce at will. Has happened numerous times. Brought to dealership and because it can’t be reproduced at will they will not investigate the issue. Seems to be only a matter of time this will cause an accident.

On three separate occasions while driving in moderate stop-and-go traffic, I experienced an intermittent issue with my braking system. I was unable to fully depress the brake pedal. In some instances, the pedal felt like it was grinding as I pressed it down. The grinding sound was similar to what you might hear when there’s surface rust on the brakes in the morning, but it was coming from the brake pedal. I had been driving for a while and it hadn’t rained in days. I also felt feedback in the pedal during these instances, even though the issue did not appear to be related to the brake pads or rotors. This reduced my ability to brake effectively, and although I have not been involved in a crash, the safety of myself and those around me on the road was potentially in jeapordy. The issue is sporadic and does not trigger any dashboard warning lights.

I have had issues with the brakes on my brand new 2025 Hyundai Palisade. The first incident was in a parking lot. I was driving up to the exit of the parking lot, driving very slow. When I pushed on the brakes, the brake pedal shook, the car lurched forward and did not stop as it should. From what I have read online, this seems like an ABS system failure. Similar things have also happened on bumpy street coming up to a stop sign driving at slow speeds. Luckily, I have been able to stop before going into an intersection. This is very scary when it happens and especially when my family is in the car. I am driving slow but if I am unable to stop and go into an intersection, I will cause an accident. I took the car to the dealership this morning. They inspected it and were unable to recreate it. They said they cannot do anything until the issue can be replicated. We bought this car because of its safety rating but driving around with brakes that are not reliable is definitely a safety issue.

Hyundai "Smart Cruise Control (SCC)" I had my SCC set at 54mph. I entered a broad curve, which was gentle enough that it was safe to maintain that speed. Ahead was a left-turn turnout lane for vehicles wanting to make a left turn off the highway. This turn lane is part of the broad curve, too. A vehicle was stopped ahead in this appropriate turn-off lane waiting for oncoming traffic to clear. As my vehicle entered the curve, the radar/camera at the front of my car detected this stopped vehicle a little ahead of me, and immediately began to brake my car into a panic stop. I was thrown forward a little in the seat, and the vehicle immediately behind me had to suddenly brake, too, in order to avoid read-ending me. These was no need for this of course. With conventional cruise control, I would have been able to navigate through the curve at the set speed, and all vehicles in the vicinity, including mine and the vehicle behind me, would have been safe. The Hyundai owner's manual points out that the SCC may well malfunction in curve situations (among many, many other situations). Smart Cruise Control is an accident waiting to happen. Please, please get this feature OFF of vehicles sold in the United States. Return control of the vehicle to the drive, not some camera. Thank you.

I have a 2025 Hyundai Palisade with ABS issue that has occurred at least 3 times since first occurrence at 1700 miles while on an incline turning right rode on rumble strip at about 15 to 20mph. The abs activated no abs light on dash, ride became extremely bumping and car will not stop at the light before the stop light. The was not able to steer left or right. This situation occurred two more times at decline and incline while turning at light. The car felt extremely unsafe when this event occurred.

The contact owns a 2025 Hyundai Palisade. The contact stated that while driving at an undisclosed speed at night, the driver's side headlamp failed to adequately illuminate the roadway. No warning lights were illuminated. The vehicle was taken to the dealer, who agreed that the headlamp provided little illumination but informed the contact that the headlight was functioning as intended. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 10.

Car regularly malfunctions when braking on uneven surfaces. It does not fully brake and continues to move forward and shakes uncontrollably.

I was driving down the highway and suddenly heard a crack. One on the windshield and one on the passenger window.

At mid to low speeds when pressing the brakes, I can feel excessive shaking and vibration when going over uneven roads. I’m located in Queens, New York so you can imagine the roads aren’t the smoothest. However not speaking of pot holes or anything like that just any uneven surface bump. It causes the brakes to feel like ABS kicking on but no abs lights or anything just the feeling. I only feel it on low to mid speeds probably because faster speeds usually indicate highway driving and it’s usually pretty smooth when going those speeds.

The second row captains chairs are able to be buckled when any booster or car seats are in the seat. The seat belt buckle is too far flush into the seat, so when any car seat/booster seat is in the seat, the buckle is inaccessible and blocked and the seat belt is not able to be used. We had to purchase seat belt extenders so the seat belt could be buckled. We spoke to Hyundai corporate and the local service center and they confirmed nothing could be done.

Purchased car new on 01/10/2025. Drove across country to my home without any problems. At 3300 miles, on 02/21/2025, I was entering circular freeway onramp when a horizontal crack about 6 inches long in windshield suddenly appeared midway up on driver's side. No object observed striking glass either visually or audibly. After parking, crack was in outer glass layer with no indication of impact damage, such as spider cracking. Small glass fragments flaked off in area where glass crack originated. Crack has continued expanding horizontally to about 18 inches as of this writing. Crack is in direct line of driver's vision creating distraction. Structural integrity of the glass is now in question. Appears to be a stress induced crack. Due to recent crack, windshield has not yet been inspected by professionals but is available for inspection. Mild temperature in the high 50's and no rapid temperature changes. Car has Heads Up Display (HUD) which I understand has a different windshield from non-HUD models.

After buckling the front passenger seatbelt and proceeding to drive, the front passenger seat belt disconnected without warning. This is the 5th time this has occurred during driving.

The contact owns a 2025 Hyundai Palisade. The contact stated that while hauling a trailer and attempting to accelerate at various speeds, the vehicle was bouncing and the tires lost traction before being able to accelerate as needed. The contact stated that the vehicle failed to raise or lower as the shock absorbers were designed to perform. The vehicle was taken to the dealer but was not diagnosed. The contact called another dealer, Hyundai of Noblesville (17665 Terry Lee Crossing Suite A, Noblesville, IN 46060); who advised the contact to bring the vehicle to be inspected. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure that occurred and filed the case. The failure mileage was approximately 8,000.

I'm writing to report a safety issue with my 2025 Palisade Calligraphy Knight Edition. The other day, I was driving in town on a rough road, going under 25 miles per hour, when I came to a stop sign. I pressed on the brakes, but the car wouldn't stop completely. It kept moving forward, shuddering, and the ABS wouldn't stop. It felt like the brakes were not engaging properly, and the ABS was malfunctioning. It did finally stop on its own, but it was really scary. What component or system failed or malfunctioned, and is it available for inspection upon request? I believe the braking system, and potentially the ABS, malfunctioned. The vehicle is available for inspection upon request. How was your safety or the safety of others put at risk? My safety and the safety of others were put at risk because the vehicle did not stop as expected, and I had limited control over the vehicle's movement. This could have resulted in a collision. Has the problem been reproduced or confirmed by a dealer or independent service center? No, the problem has not been reproduced or confirmed by a dealer or independent service center. This is the first time it has happened. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No, the vehicle and its components have not been inspected by anyone regarding this issue. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? There were no warning lamps, messages, or other symptoms of the problem prior to the failure. I'm worried that this could happen again, and I want to make sure that other drivers are aware of this potential problem. I've only had my Palisade for less than 100 miles, so I'm hoping this is an isolated incident.

The front passenger side seatbelt disengages while driving- has happened on four occasions. The vehicle is available for inspection upon request. This has not been reproduced or confirmed by a dealer or independent service center. There were no warnings or indications that the seatbelt was loose or would disengage.

The seat belt on the driver’s side 2nd row captains chair and the 3rd row middle seat spontaneously unlatched while driving. This occurred 5 times over 2 days, at different speeds and locations. One in a parking lot, twice while exiting the neighborhood, and twice on the freeway.

The Lane Guidance and Lane assist malfunctions / failures numerous times at highway speeds. The vehicle tried to forcibly steer me into the next lane for no reason. Typically a vehicle is approaching from the rear and the acting by the Palisade would have caused a serious accident. This has been documented numerous time since November 25, 2024. The steering places excessive force on the steering which is very traumatic on the highway driving at posted speeds. In the event my wife was driving the 2025 Palisade, she wouldn't have been able to keep the vehicle centered in the lane, due to the forces on the steering wheel. This has occurred numerous times over the past 8 months. No real help from Hyundai Corporate Cust Serv, since Dec 2024. Claim 40091189 While going down a 4 lane road, Babcock Road, Palm Bay FL, the at around 40 mph the vehicle immediately reduced my speed to 20 mph. This nearly caused a major accident. There was no reason for the drop in speed so abruptly. I had not touched any controls, cruise control was not on, there wasn't a school zone. Something caused the vehicle to reach that way immediately. By pushing on the gas pedal did nothing. It remained at around 20 mph till I was able to turn off into a parking lot and the engine turned off. There are numerous intermittent problems with this 2025 Palisade that need to be addressed be for the vehicle causes a major accident and lives lost. The vehicle has been back to dealerships 6 times and no real troubleshooting took place. This has caused numerous near death traumatic experiences. 2025 Palisade is very dangerous at highway speed with the additional Steering safety features turned on. The vehicle has been back to dealerships 6 times and no real troubleshooting took place. This has caused numerous near death traumatic experiences. 2025 Palisade is very dangerous at highway speed with the additional Steering safety features turned on. There are photos, videos and other documentation available.

My windshield appears to be extremely prone to rock chips and cracks. My vehicle is available for inspection. My Hyundai is only a year old and has several rock chips and a large crack in the windshield. This is now beginning to affect the visibility through my windshield. The problem has not been reported to the dealer but it will be on my next service appointment. Im pretty confident that the dealer will tell me to contact my insurance. The problem has not been reported to anyone at this time. My other vehicles do not have this problem and they are a lot older than my Hyundai.

The passenger side seatbelt will not buckle. There was no warning no signs of failure. The car has 3000 miles on it. Seems like something in the receiver part of the seatbelt is broken.

Today, March 27, 2026, I sent an email to Hyundai Customer Affairs that stated the following: "To whom it may concern, on January 21, 2025, I emailed Hyundai Customer Affairs about an issue that is of significant importance. To date, the only response I have received regarding this issue (Case # XXX) on February 2, 2025, acknowledging my email and assigning the reference case number. However, the issue with the cruise control's resume execution is unacceptable and [likely] dangerous. There is no reason for the cruise control to accelerate in such an aggressive manner. What is it going to require for this issue to resolve/address this?" While the car has traction control, there is no reason for such an aggressive manner for the cruise control to accelerate as you can see in my email it to Hyundai their lack of action is concerning. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)