Hyundai · Santa Cruz · 2024
2024 Hyundai Santa Cruz
1
Recall
31
Complaints
5/5
Safety Rating
The 2024 Hyundai Santa Cruz has 1 recall and 31 owner-reported complaints on file with NHTSA. Overall safety rating: 5 out of 5 stars. Most reported issue: power train (6 reports).
Source: NHTSA Public Records · Updated Apr 28, 2026
Research Context
The 2024 Hyundai Santa Cruz page works best as a research starting point. Complaint totals show how much owner-reported activity exists, while recalls and investigations help show whether any of that activity turned into formal safety action.
Because this is a newer-era vehicle page, it usually helps to compare this year against nearby model years before deciding whether a complaint pattern looks isolated or persistent. On this page, the most prominent complaint area is power train with 6 reported complaints.
Best Research Moves
- Use the complaint log to understand what owners were actually reporting instead of relying only on the raw complaint total.
- Review the recall section even if the total is smaller, because a limited number of recalls can still point to meaningful safety actions.
- This page is primarily a complaints-and-recalls research surface, so compare nearby model years before treating the complaint total as a standalone verdict.
Key Takeaways
- The 2024 Hyundai Santa Cruz currently shows 1 NHTSA recall listed on this page and 31 owner-reported complaints.
- This page currently shows no linked NHTSA investigations.
- This page reflects complaint volume, recall history, and NHTSA test data, but it does not diagnose causes or rank reliability by itself.
- Safety data currently shows 5/5 overall NHTSA safety rating.
- The most frequently reported complaint categories on this page are power train (6), unknown or other (3), fuel/propulsion system (2).
- Vehicle
- 2024 Hyundai Santa Cruz
- Recalls
- 1
- Complaints
- 31
- Safety Rating
- 5/5
How to Interpret This Page
This page combines three types of NHTSA data: recall campaigns (official manufacturer or government actions), owner complaints (unverified consumer reports), and crash test ratings (where available). A vehicle with many complaints is not necessarily less reliable — complaint volume correlates with sales volume and vehicle age. Recalls indicate identified defects, not overall quality. To compare this model year with others, use the year navigation in the sidebar or return to the model overview page.
If you are researching a used vehicle, start with the complaint categories, compare them against the recall list, and then check nearby model years to see whether the same issue profile repeats. That usually produces a better buying or research signal than treating the raw complaint total as a standalone safety ranking.
NHTSA Crash Test Performance
Frontal Crash Test
Side Crash Test
Overall Frontal Rating
Driver and Passenger Assessment
Driver Side
Passenger Side
Overall Side Rating
Side Barrier and Side Pole Tests
Driver Side
Passenger Side
Rollover Resistance
16.4% rollover risk in single-vehicle crash
Safety Features
ESC: StandardForward Collision Warning: Standard & OptionalLane Departure Warning: Standard
Recall Notices
NHTSANHTSA ID: 24V412000June 05, 2024
STEERING:ELECTRIC POWER ASSIST SYSTEM
Hyundai Motor America (Hyundai) is recalling certain 2024 Tucson and Santa Cruz vehicles. The circuit board in the motor-driven power steering assembly may short circuit, resulting in a loss of power steering assist.
Remedy Status
Dealers will replace the motor-driven power steering electric power pack, free of charge. Owner notification letters were mailed July 11, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 261.
Owner Complaints
31 totalPOWER TRAIN,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Apr 21, 2026
WHILE DRIVING ON I-81 UP A STEEP GRADE, TRUCK SUFFERED A SUDDEN POWER LOSS, WITH SPEED DROPPING TO 35 MPH FROM 65 MPH. ATTEMPTS TO REGAIN SPEED FAILED AND IT FELT LIKE TRUCK DOWNSHIFTED TO A LOWER GEAR. 35 MPH CONTINUED UNTIL I DECIDED TO USE TRUCK CRUISE CONTROL TO ATTEMPT TO ...
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POWER TRAIN
Jan 24, 2026
I was at a stop sign leave a store and I started going again and when I got to 15 mph it like it went into neutral and I thought maybe I hit shifter in neutral but didn't and I went to go again did same thing but then jump into next gear got cat home I bought this car brand new I...
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FUEL/PROPULSION SYSTEM
Dec 29, 2025
Very strong fuel smell coming from parked vehicle after filling the Gas Tank. After driving 40 miles to remove approximately 1/4 of a the Tank, fumes are gone. 1/06/2026: Took Truck to closest Dealership. Burlington Hyundai Nj and they had it for 3 days. (The Tank was not Full) a...
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POWER TRAIN,ENGINE
Nov 6, 2025
Upon starting the vehicle is doesn't act normal and when placed In drive it feels like brakes are applied and it doesn't want to hardly move even when pressing the throttle all the way down. This has also happens a couple times when at a stop and have to pull over and turn the ve...
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POWER TRAIN
Oct 16, 2025
As I was attempting to accelerate at a stop light, once I got to 10mph I lost all power and the vehicle appeared to be in neutral, even though it was in gear. The engine just revved and would not go any faster. It appeared that the transmission just completely slipped out of gea...
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POWER TRAIN
CRASHJul 28, 2025
Vehicle seems to not go into park at times and then coasts forward.
STEERING
Jun 17, 2025
The contact owns a 2024 Hyundai Santa Cruz. The contact stated that while in the process of towing the vehicle on a tow dolly, the contact attempted to steer the steering wheel to verify that the steering wheel was locked, but the steering wheel was not locked and could be turned...
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UNKNOWN OR OTHER
Feb 28, 2025
The sun roof exploded in an upward projection while traveling 65mph with driver window slightly open. Glass everywhere with tiny glass slivers inbedded in my right hand and cheeck. Heard slight popping noise just prior to glass failure. Headed to dealership on 3/3/2025. Found oth...
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VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,ENGINE
Feb 19, 2025
We purchased our 2024 Santa Cruz [XXX]. On [XXX] the Santa Cruz we purchased from Korum Hyundai Dealership died on the highway as my husband and I were heading to town through the mountains. We had to roll to the side of the road as the Santa Cruz just lost all power and would ...
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BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE
Feb 8, 2025
I purchased the vehicle in September of 2025 I called and sent text message to Palmer Hyundai of Mobile to report an issue with forward Collision System (please note Photos and document would not attach so i sent an email to VSH@DOT.GOV. 02/08/2025. The issue was reported at the...
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Showing 10 recent complaints from 31 total
View Full Complaint LogCompare Related Vehicles
Why Compare These Pages
The strongest comparison flow is usually: exact vehicle-year page, then nearby years of the same model, then other 2024 Hyundai models. That sequence helps separate one-off year spikes from broader make-wide patterns.
More Hyundai Santa Cruz Years
2025 Hyundai Santa CruzCompare this year against 2024 for complaint and recall shifts.2r15c2023 Hyundai Santa CruzCompare this year against 2024 for complaint and recall shifts.2r74c2026 Hyundai Santa CruzCompare this year against 2024 for complaint and recall shifts.2r0c2022 Hyundai Santa CruzCompare this year against 2024 for complaint and recall shifts.4r172c
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Frequently Asked Questions
How many recalls does the 2024 Hyundai Santa Cruz have?
The 2024 Hyundai Santa Cruz has 1 recall recorded by NHTSA.
How many complaints have been filed for the 2024 Hyundai Santa Cruz?
NHTSA has received 31 owner-reported complaints for the 2024 Hyundai Santa Cruz.
What is the NHTSA safety rating for the 2024 Hyundai Santa Cruz?
The 2024 Hyundai Santa Cruz received an overall safety rating of 5 out of 5 stars from NHTSA.
What are the most common problems with the 2024 Hyundai Santa Cruz?
The most commonly reported complaint categories for the 2024 Hyundai Santa Cruz are power train (6 reports), unknown or other (3 reports), fuel/propulsion system (2 reports).
Does the 2024 Hyundai Santa Cruz have any recalls?
Yes. NHTSA has 1 recall on record for the 2024 Hyundai Santa Cruz. Scroll up to review the published recall summaries, consequences, and remedies. To check for unrepaired recalls on your specific vehicle, use your VIN at nhtsa.gov/recalls.
Check Another Vehicle
Look up recalls and complaints for any year, make, and model.
This page summarizes publicly available data from the National Highway Traffic Safety Administration (NHTSA). Complaint counts reflect reports submitted to NHTSA by vehicle owners and do not by themselves prove defect severity or vehicle safety. Safety ratings may not be available for all vehicle-years. This site is not affiliated with NHTSA or any vehicle manufacturer. For official information, visit the official NHTSA page for this vehicle.