2011 Hyundai Santa Fe

My 2011 Hyundai Santa Fe (approx. 153,000 miles) developed a new stalling and engine-dying-at-idle condition immediately following a knock sensor replacement performed by a Hyundai dealership. Prior to this repair, the vehicle ran normally with no stalling or idle issues. The vehicle was originally brought in for diagnosis related to code P1326, which is covered under Hyundai Service Campaign T6G (engine rod bearing / knock sensor campaign). The dealership replaced the knock sensor but subsequently claimed my vehicle's P1326 condition did not qualify under Campaign T6G. Immediately after the knock sensor replacement, the vehicle began stalling and completely shutting off at idle — a condition that did not exist before the dealer's service. I returned the vehicle to the dealership to address this new issue. The vehicle has now been at the dealership for over three (3) weeks with no diagnosis update, no repair timeline, and no communication from the service department. I am filing this complaint for two reasons: 1. Safety concern: An engine that stalls and dies at idle presents a serious risk of loss of vehicle control, particularly in traffic or at intersections. 2. Service Campaign T6G: I believe the underlying condition and the dealer-caused stalling issue are both connected to the knock sensor system covered by this campaign. I request that NHTSA review whether this vehicle qualifies under Campaign T6G and whether dealer-caused damage following campaign-related service should be addressed under the campaign or a related recall. The dealership's failure to communicate for 3+ weeks and their claim that my vehicle is not covered under Campaign T6G warrants regulatory review.

The contact owns a 2011 Hyundai Santa Fe. The contact stated that while driving at an undisclosed speed, there was an abnormal banging sound coming from the rear of the vehicle. The vehicle was taken to an independent mechanic who diagnosed that the rear chassis was rusted. The vehicle was not repaired. The independent mechanic performed no repairs on the vehicle. The contact stated that while touching the metal parts the parts were disintegrating. The contact stated that the 4x4 failed to operate as needed. The contact stated that the abnormal sound was worsening. The manufacturer was not made aware of the failure. The failure mileage was approximately 118,000.

CATASTROPHIC ENGINE FAILURE. With no prior indications, the engine seized while driving on side street at 25mph. Engine blew hole in block and dumped engine parts, including piston rod, piston and engine block remnants, and oil on street. Very dangerous as power steering stopped and was unable to turn. Very low miles, 40,680, with all maintenance performed by dealer. Filed a report with Hyundai USA, no action taken.

The undercarriage is completed rusted and is not drivable, I had the treatment done by the dealer to have it coated to protect it from rust. well, its rusted.

The contact owned a 2011 Hyundai Santa Fe. The contact stated while the contact's daughter was driving at an undisclosed speed, the contact noticed a burning odor and the vehicle stalled. The contact idled the vehicle to the shoulder of the road and exited the vehicle. The vehicle burst into flames after the occupants exited the vehicle. The contact's daughter and daughter's friend were occupants of the vehicle at the time of the failure. No injuries were sustained. The fire department arrived and extinguished the fire. A Police report was filed. The vehicle was towed to a local tow yard. The vehicle was condemned to total loss. The manufacturer was made aware of the failure. The failure mileage was approximately 280,000.

The contact owns a 2011 Hyundai Santa Fe. The contact stated that while driving at an undisclosed speed, the charger indicator warning light illuminated and the engine seized. The battery was recharged. The vehicle was taken to an independent mechanic where it was diagnosed with a failed valve cover gasket leak and that the valve cover gasket and the alternator needed to be replaced. The vehicle was not repaired. The vehicle was scheduled to be taken to the dealer for inspection within the week. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 126,600. The VIN was unavailable.

02

ABS and traction control lights always on. Dealership stated a faulty right rear wheel bearing sensor faulty was the cause and needed to be replaced. This caused a problem with the ABS and traction control systems. Hyundai has issued a recall for ABS/traction control for my vehicle's make model year, but not my exact trim.

I was driving the car on a 4 lane road when suddenly the engine shut off and the car was no longer functioning. I lost power steering and had to coast into a nearby parking lot, otherwise I would have caused a major accident in the middle of a busy intersection with another 4 lane road. Upon taking the car to Hyundai for evaluation, it was declared to be total engine failure. Given the other issues with Hyundai engines failing and the fact that I VERY NARROWLY AVOIDED A MASSIVE COLLISION, I would like NHTSA to be aware that this problem may go back farther than Hyundai has addressed so far.

I pulled up into my grandma's driveway, put the car in park. The car continued moving forward and when I depressed the brake pedal, the car accelerated for some unknown reason. So I put both feet on the brake and it still continued to accelerate. My car crashed into my grandparents garage door, then into their car, then pushed their car into their washer and dryer, causing those appliances to push against the wall, breaking the structure, busting water lines, smashing the washer and causing damage.

About this date had accidentair bags failed to go off for any off us

The contact owns a 2011 Hyundai Santa Fe. The contact stated while taking the vehicle to the yearly inspection, the vehicle failed the inspection due to a hole in the rear driver’s side subframe. The dealer was contacted and stated that the vehicle needed to be diagnosed. The vehicle was not repaired. The manufacturer was contacted, and a case was filed. The failure mileage was 170,000.

My 2011 Hyundai Santa Fe had 75,000 miles on it in September 2022. It was bought and serviced by the same dealership and I am the original owner. It was last serviced at the end of June 2022. While returning from Corvallis, Oregon to Forest Grove, Oregon, the car's display light all turned on and a second late the car completely stopped. I am thankful that I decided to take the back road home, if I had been on the highway, I am positive I would have been in a serious accident. It has been determined by the dealership that there was a complete engine failure. It has been at the Hyundai dealership for four months now and there is no replacement engine available for it. Not only that, they can't get a reasonably priced replacement engine anywhere. This car would have been a valuable trade in on a new car. The Diagnosis was Engine crankshaft seized. Metal particles on Dipstick, large metal fragments on oil filter, Engine replacement required. The car is now worthless, expect for parts.

The contact owns a 2011 Hyundai Santa Fe. The contact stated that on six occasions over 12 months, the vehicle overheated while driving at various speeds. Additionally, the contact observed white smoke coming from the exhaust pipe on the rear passenger’s side and the front of the vehicle. The check engine warning light was illuminated during the last failure. The contact stated that on several occasions the vehicle was taken to the residence, and on other occasions, the vehicle was towed to an independent dealer where it was diagnosed that the thermostat housing and radiator needed to be replaced. The vehicle was repaired but the failure reoccurred several times. The manufacturer was not notified of the failure. The failure mileage was approximately 135,000.

UNKNOWN warning I’m the owner of a 2011 Hyundai Santa Fe and a week ago at 185k mikes all of a sudden driving on the freeway it started hesitating and sounded like metal grinding and smoking really bad. Pulled to the side of the freeway on a ramp at that. Tried to restart the vehicle and I heard a bang noise which upon later discovery the engine blew a rod with no warning locked the steering wheel couldn’t get the keys out of the ignition DO NOT buy this car still owe 5k on the vehicle

ENGINE STALLS

I read the recall on vehicles of my type and it sounds like the issues I have been experiencing. I’m thinking the car was recalled and repaired ineffectively before I got it. The brake fluid is leaking with no obvious fix, I’ve taken it to a few mechanics to check.

The brakes on this Santa Fe have produced some unexplainable issues? A complete brake job was done approximately six months ago by a reputable brake shop because of similar issues with the brakes that occurred again last week and yesterday. Additionally, all fluids were normal during routine oil change and fluid check on Aug 13th. Last week while backing up the normal brake would not stop the vehicle and the car was stopped by using the emergency brake. On Oct 4, 2021 the brakes did not work causing the Santa Fe to "rear-end" another car at a red light. Speed was approximately 35-40 mph. Air bag deployed and no one was seriously hurt in the accident. Problem has not been reproduced or confirmed by a dealer; just a complete brake job 6 months ago by a brake shop. Vehicle is now at the tow facility awaiting the inspection by insurance company and can be inspected by anyone interested in doing so. There were no warning lamps or messages of the problem prior to failure. Additionally, this car's blinkers have randomly stopped working with no notice and just randomly started working again after a period of time. Emergency flashers worked but not the normal blinkers during this malfunction. This vehicle definitely has some Gremlins!! It's unknown why this model Santa Fe has produced a similar problems as other Santa Fe's with no recalls on this particular model or VIN # ?

We have (had) a 2011 Hyundai Sante Fe. On 9/21/21, driving to Bozeman, just west of Livingston MT, on I-90, the car had a sudden stalling, loss of power (check engine light, oil light came on), then knocking sound that increased in volume and frequency. Smoke began pouring from under the hood as we pulled to the side of the highway, then very quickly accompanied by flames. We exited the vehicle. I opened the hood, the flames shot into the air. We moved away from the car. 911 had been called and the local fire department arrived within 10-15 minutes. Fire extinguished after about 20-30 minutes, but engulfed (destroyed) the entire engine compartment. Flames did not spread to passenger area of the vehicle. No one injured from the fire (although possible smoke inhalation before and as we exited vehicle). Car totaled, towed from highway. 1. Component: engine, all components in engine compartment (available for inspection, see photos uploaded); 2. Safety threat: smoke, fire quickly engulfed engine compartment, threat of spread to passenger area of vehicle; 3. Not yet confirmed by dealer or independent service center; 4. Inspection: by police/fire department that responded to the incident indicating mechanical malfunction, without further detail; 5. Warnings: check engine light and oil light occurred prior to or at time of incident and before severe knocking sounds began, but at same time as stalling/power loss.

While driving about 35mph a fast ticking sound came from the turn signal/steering column area then it started smoking so I turned on the turn signal and it stopped ticking I almost panicked. Incident has happened 2 more time's but I put on the turn signal quickly before it overheated and it did not smoke. The car has not been to a service center or dealer and there we no warning lights on or prior symptoms