2011 Hyundai Santa Fe Complaint Log

WE OWN A 2011 HYNUDAI SANTA FE AND HAD AN INCIDENT LAST NIGHT PULLING INTO A PARKING SPOT, WHICH APPEARS TO BE SOMETHING OTHERS HAVE EXPERIENCED: SUA SUDDEN UNINTENDED ACCELERATION. I WAS PULLING INTO THE PARKING SPACE WITH MY FOOT ON THE BRAKE AND THE MOTOR JUST STARTED RACING FULL THROTTLE FOR NO APPARENT REASON. I MASHED ON THE BRAKE AND FELT IT FADE OUT UNDER THE FORCE OF THE INCREASED MOTOR RPM. I QUICKLY SHIFTED INTO NEUTRAL AND THE ENGINE CONTINUED TO RACE BUT I HAD MY FOOT COMPLETELY REMOVED FROM THE BRAKE OR ACCELERATOR PEDALS. I THEN SHUT THE ENGINE OFF. MY WIFE AND I WERE SHAKEN BUT UNINJURED. AFTER COMPLETING OUR REASON FOR THE STOP, THE VEHICLE STARTED NORMALLY AND WE RETURNED HOME WITH NO FURTHER INCIDENT. BUT OUR CONFIDENCE IN THE VEHICLE HAS GONE TO ZERO. THIS WAS THE FIRST AND ONLY TIME THIS HAS OCCURRED SO FAR ON THIS VEHICLE. *TR

VEHICLE STALLED WHEN LEAVING STOP LIGHT LOST SPEED WOULD NOT ACCELERATE HAVE READ OTHER COMPLAINTS ON LINE SOME ARE AFRAID TO DRIVE VEHICLES I AGREE SAFTEY IS AN ISSUE DEALER OR MANUFACTURE CANNOT FIND SOLUTION TO PROBLEM. *TR

I BOUGHT THIS 2011 HYUNDAI SANTE FE I HAVE A NOISE COMING FROM THE BACK REAR I HAVE CALLED AND BROUGHT THIS BACK 5 X AND KEPT BEING TOLD ITS WIND SO I CALLED CORP. AND FIELD A COMPLAINT AND GOT NO WHERE A GUY SHOWED UP AND READ THE REPORT HE CLAIMED HE WAS FROM CORP. AND THEN WE TOOK IT OUT AND HE STARTED TO TALK TO ME AND ASKED I ANSWER AT 30 MILES AND UP , AND HE SAID AGAIN ITS THE WIND AND IN SUMMER WITH THE WINDOWS DOWN IT WILL GO AWAY. SO I HIT MY BUTTON OPENED ALL WINDOWS AND IT WAS EVEN LOUDER AND THEN HE SAID THAT THE 208 AND 209 DUE THIS AND ITS THE WIND I SAID THIS IS A 211 NOT A 208 OR 209 AND THAT'S WHEN HE SAID GET IT BACK TO THE DEALERS AUTO FAIR AND HE SAID HIS FINAL DECISION WAS FINIAL I SAID NO WAY I ALSO TOLD HIM I HEARD TWO OTHER IN WAITING AREA THAT THEY HAD SAME PROBLEM AND WHEN THE MECHANIC SAID AND REPLACE THE REAR AXLE ON 2 VECH. THEN HE WAS FIRED FOR DOING THIS. THE GUY FROM CORP.?? JUST WALKED AWAY AND THE WAITING LOBBY WAS FULL AND HE HAD NO FURTHER COMMENT AND SAID HIS DECISION WAS FINAL .... ALSO WHEN I BOUGHT THIS VECH. I BE LEAVE IT WAS SOLD TO ME UNDER FALSE PRETENSES BECAUSE IT HAD 2 WRONG SETS OF TIRES ON IT AS WELL. *TR

I WAS STOPPED AT A RED LIGHT WITH MY FOOT ON THE BRAKE, WHEN THE ENGINE SUDDENLY REVVED VERY QUICKLY AND LURCHED FORWARD TOWARDS THE CAR IN FRONT OF ME. I TURNED THE ENGINE OFF AND THE CAR STOPPED. FORTUNATELY THERE WAS ENOUGH ROOM BETWEEN MY CAR AND THE ONE IN FRONT OF ME THAT I DIDN'T HIT IT. WHEN I RESTARTED IT, IT WORKED FINE. *TR

KUMHO TIRE KL21 P235/65R/17 PURCHASE 2013, SLOW AIR LEAKED AND TIRE HAS LESS 10K MILES AND CHECKED BY DEALER/TIRE CENTER WITH NO APPARENT PUNCTURE ON TIRE. *TR

I PERCHED IT ON SEPT. 9. 214 I REPORTED THIS IN SEPT 214 PROBLEM THE BACK WHEELS SOUND LIKE I HAD A FLAT TIRE AS SOON AS YOU PICK UP SPEED OF 50 TO 65 MILES HOUR THEY REPLACE TIRES AND STILL NO CHANGE I HAD THE TECH. TAKE A ROAD TRIP TO HERE IT AND HOW LOUD IT WAS ON HIGHWAY. THEN THEY THOUGHT IT WAS OUT OF LINIMENT SO THE DID THAT, AND STILL NO CHANGE, THEY TOLD ME THAT THE WHEELS ARE WOBBLY AND IT WILL CONTINUE.SO. I WAS TOLD TO GIVE IT 2 WEEKS OR SO, BUT WHEN YOU GO ON HIGHWAY ITS LOUDER THEN VIBRATES AND WHEN YOU HIT THE BRAKES YOU CAN FEEL IT ALSO AND THE TECH. ALSO FELT IT, AND AT THIS POINT THEY STILL DON'T KNOW WHAT IT IS. I BOUGHT THIS TRUCK DO TO A FRIEND THAT RECOMMEND IT AND KNOW THEY ARE HAVING THE SAME ISSUE.AS MINE AND THEY ALSO COMPLAINED I BOUGHT THIS DO TO, I AM DISABLED AND NEED A DEPENDABLE VEHICLE AND NOT BIG PROBLEMS. I HAVE NOT YET MADE A PAYMENT ITS NOT DUE UNTIL OCT. 29,2014. *TR

DRIVING ON INTERSTATE 1 HOUR EAST OF ASHEVILLE, NC IN HEAVY TRAFFIC. AT APPROXIMATELY 230 PM ON 8/20/2014 THE CHECK ENGINE LIGHT CAME ON, THE CAR SHUDDERED AND LOST ALL ACCELERATION. COMPLETE LOSS OF POWER MANAGED TO COAST TO THE SIDE OF THE ROAD AND TURNED CAR OFF. RESTARTED AND DROVE TO HYUNDAI DEALERSHIP IN ASHEVILLE, NC ABOUT 30 MILES AWAY. THEY PERFORMED A SOFTWARE UPDATE AND STATED PROBLEM WAS RESOLVED. CONTINUED DRIVING ON HIGHWAY (TRAVELING BACK TO DAYTON OH), AND WITHIN 1 HOUR CHECK ENGINE LIGHT CAME ON, AT ABOUT 700 PM, A COMPLETE LOSS OF POWER AND NO ACCELERATION, AND HAD TO COAST TO THE SIDE OF THE ROAD, RESTART THE ENGINE, ETC. AGAIN, INCREDIBLY DANGEROUS SITUATION ON A BUSY INTERSTATE. THE SAME EXACT SITUATION HAPPENED 2 MORE TIMES ON OUR WAY HOME ON THE INTERSTATE, UNTIL WE COULD FINALLY TAKE IT TO OUR DEALER WHERE THEY REPLACED THE THROTTLE CONTROL ASSEMBLY AND DID ANOTHER SOFTWARE UPDATE. THIS WAS INCREDIBLY DANGEROUS, COULD EASILY HAVE RESULTED IN A VERY BAD ACCIDENT AND MERITS INVESTIGATION. PLEASE CONTACT ME IF I CAN PROVIDE ADDITIONAL INFORMATION. THANK YOU FOR YOUR CONSIDERATION. *TR

TL* THE CONTACT OWNS A 2011 HYUNDAI SANTA FE. THE CONTACT STATED HE NOTICED PIECES OF METAL NEAR THE VEHICLE ON THE GARAGE FLOOR. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE ROTORS HAD CORRODED AND RUSTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 48,512. UPDATED 9/12/14*CN UPDATED 02/4/2015 *JS

ON JUNE 11, 2014 MY 2011 HYUNDAI SANTA FE ( 55051 MILES) STARTED MAKING A WHINING SOUND WHEN THE CAR IS FIRST STARTED. I TOOK THE CAR INTO A HYUNDAI DEALER AND THEY DISCOVERED THAT THE PULLEY IDLER NEEDED TO BE REPLACED. FORTUNATELY MY CAR IS STILL UNDER WARRANTY. ON JUNE 27TH, 2014 MY HYUNDAI SANTA FE (55376 MILES), CHECK ENGINE LIGHT CAME ON. THE CAR DID NOT WANT TO ACCELERATE. ABOVE 20 MPH. I TOOK THE CAR BACK TO THE DEALER AND THEY DISCOVERED THE 55376 PO638 LOST COMMUNICATION AND HAD TO REPLACE THE THROTTLE SENSOR. COMING HOME TODAY JULY 17TH 2014, THE CAR WAS A LITTLE HESITANT WHEN ACCELERATING AFTER COMING TO A COMPLETE STOP AND TRYING TO STEP ON THE GAS PEDAL. HAS ANYONE REPORTED THESE PROBLEMS? *TR

ENGINE SHUTS OFF AFTER TAKING FOOT OFF GAS, SLOWING DOWN AND THEN APPLYING GAS TO ACCELERATE. AFTER A SHORT PAUSE APROXIMATELY 15 TO 20 SECONDS, THE ENGINE WILL RESTART AND RESUME NORMAL OPERATION. NO CHECK ENGINE LIGHT APPEARS. THE ENGINE HAS THREE TIMES IN THE LAST 14 MONTHS. CAR WAS BROUGH TO DEALER AFTER FIRST TIME AND NO CODES OR ISSUES COULD BE FOUND. I WILL BRING CAR BACK TO DEALER NOW AFTER THE THIRD TIME. THIS IS LAST STALL RESULTED IN A CLOSE CALL IN HEAVY TRAFFIC. *TR

CAR IS STOPPED AND IN THE GARAGE BUT THE FAN WILL NOT SHUT OFF WITHOUT DISCONNECTING THE BATTERY. CAR WAS NOT OVERHEATED. *TR

TL* THE CONTACT OWNS A 2011 HYUNDAI SANTA FE. WHEN STARTING THE VEHICLE, THE AIR BAG WARNING LIGHT FLICKERED AND REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE WIRING WAS RECONNECTED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 15,500. MA 10/15/2015 THE CONSUMER STATED THE PASSENGER SEAT BELT ASSEMBLY WAS REPLACED. UPDATED 01/05/16.*JB

THIS IS A FOLLOW UP TO THE COMPLAINT I MADE ON 5/13/2013. AT THAT TIME MY VEHICLE WAS AT THE DEALERSHIP TO TRY TO DUPLICATE THE PROBLEM I HAD BEEN HAVING WHICH WAS THAT MY CAR WOULD RANDOMLY STALL WHILE MAKING A TURN, WHETHER LEFT OR RIGHT. WHEN THIS HAPPENED THE PANEL WOULD LIGHT UP LIKE CHRISTMAS AND EVERYTHING INCLUDING THE BRAKES WOULD CEASE TO WORK. I HAVE TO COAST TO A SAFE LOCATION (IF POSSIBLE) TO TURN OFF CAR AND THEN RESTART IT. I HAVE BEEN VERY FORTUNATE THAT ME OR MY FAMILY HAVE NOT BEEN HIT WHEN THIS HAPPENS. UPDATE TO LAST REPORT: MY CAR STAYED AT THE DEALERSHIP FOR 3 WEEKS HOWEVER THE PROBLEM WAS NOT DUPLICATED. THEIR SOLUTION (HYUNDAI USA AND MY DEALERSHIP) WAS TO REPLACE THE THROTTLE BODY. EVERYTHING WAS FINE UNTIL THE SAME PROBLEM OCCURRED ON 1/19/2014. I DON'T THINK HYNDAI USA WILL BE SATISFIED UNTIL THERE'S FATALITIES UNFORTUNATELY. *TR

2011 HYUNDAI SANTA FE. CONSUMER WRITES IN REGARDS TO WHILE DRIVING VEHICLE ENGINE SHUT OFF AND CAR DIED. *SMD THE CONSUMER STATED WHEN HE SLOWED DOWN TO GO AROUND A CURVE, THE VEHICLE SHUT OFF. HE COULD BARELY GET THE VEHICLE TO THE SIDE OF THE ROADWAY, BECAUSE THERE WAS NO POWER STEERING OR POWER BRAKES. TECH SUPPORT, RECOMMENDED REPLACING THE THROTTLE BODY, SINCE THE DEALER COULD NOT FIND A PROBLEM. HOWEVER, ON MARCH 1, 2014, WHILE DRIVING IN A PARKING LOT AT 10 MPH, THE ENGINE SHUT OFF AGAIN. THE POWER STEERING AND BRAKES WERE NOT OPERABLE. HE LET THE VEHICLE SIT FOR SEVERAL MINUTES BEFORE RE-STARTING IT. THE CONSUMER RETURNED TO THE DEALER, AND AFTER A THOROUGH EXAMINATION, THEY WERE UNABLE TO DUPLICATE THE PROBLEM. *JB

I WAS DRIVING MY HYUNDAI 2011 SANTE FE AT ABOUT 30 MPH ON A CITY ROAD. SUDDENLY, I FELT THAT I WAS CUT OFF, THERE WAS NO CONTROL ON BRAKE OR THE STEERING WHEEL (BOTH WERE TOO HARD TO OPERATE). SO, ALL I COULD DO WAS TO DRIVE STRAIGHT, AND I WAS LITERALLY CROSSING SOME BUSY STREETS (LUCKILY, THERE WERE NO CARS WHEN I WAS CROSSING THESE STREETS) ON RED SIGNALS, WITH MY BLINKERS ON. LUCKILY, MY CO-PASSENGER KEPT COOL AND SUGGESTED IF I COULD OPERATE MY PARKING BRAKE, AND I TRIED THIS, AND MY CAR SLOWLY CAME TO A COMPLETE STOP. AT THIS MOMENT, I PUT MY CAR ON PARK, TURNED OFF THE ENGINE. WHEN I TURNED IT BACK ON, I DROVE BACK TO A SAFE PLACE (IN A MILE), CALLED ROAD SIDE ASSISTANCE AND GOT IT TOWED TO THE NEAREST HYUNDAI DEALER. THE DEALER FOUND NO MAJOR BREAKDOWN (!!!) OR ANY INACTIVE LOG ON THE CAR COMPUTER (!!!), ONLY REPLACED A BRAKE LIGHT (WHICH WAS UNDER RECALL FOR A COUPLE OF MONTHS) AND DECLARED THE CAR TO BE 'SAFE TO DRIVE'. IT IS STILL VERY SCARY TO DRIVE THE CAR (IT HAS BEEN ABOUT A WEEK NOW AFTER THIS INCIDENT), BUT NOT SURE IF HYUNDAI WILL HAVE AN ANSWER TO THIS. *TR

WHILE DRIVING AT SLOW SPEED 10-15 MPH AND BRAKING THE CAR COMPLETELY STALLED, ONCE WHILE TURNING LEFT AND ONCE WHILE GOING STRAIGHT. LOSS OF POWER STEERING AND POWER BRAKES AND NARROWLY AVOIDING HITTING ANOTHER VEHICLE. NO CHECK ENGINE LIGHT CAME ON AND NO CODES STORED. *TR

2011 HYUNDAI SANTA FE. CONSUMER WRITES IN REGARDS TO VEHICLE VIBRATION ISSUES. *SMD THE DEALER DETERMINED THE REAR COUPLER WAS BROKEN. IT WAS REPLACED. HOWEVER, THE VIBRATION CONTINUED. THE CONSUMER RETURNED TO THE DEALER, WHERE THEY FOUND THE FRONT AXLE WAS BROKEN AND IT WAS REPLACED. THE VIBRATION CONTINUED. THE DEALER BELIEVED THE CENTER DRIVE TRAIN NEEDED TO BE REPLACED*JB

9/26/13 - WHILE GOING UP TO THE NEXT LEVEL OF A PARKING STRUCTURE AT A SLOW SPEED, THE VEHICLE STALLED. PUT IT INTO PARK AND RESTARTED IT AND DROVE IT TO A PARKING SPOT. LATER THAT DAY WAS ABLE TO DRIVE IT TO THE DEALERSHIP; THEY HAVE HAD IT FOR 4 DAYS (2 OF WHICH WERE OVER THE WEEKEND). NO CODES REGISTERED IN THE COMPUTER SYSTEM; THEY ARE WAITING TO HEAR FROM A HYUNDAI TECH. ACCORDING TO RESEARCH ONLINE, THIS IS A COMMON (AND DANGEROUS) PROBLEM WITH THE SANTA FE. PRIOR TO THIS EPISODE, ON 2 OTHER OCCASIONS (9/13/13 AND 8/3/2012), WAS DRIVING THE VEHICLE AT 70MPG AND 50MPH RESPECTIVELY AND LOST POWER AND THE ABILITY TO KEEP OR INCREASE MY SPEED AND HAD TO PULL OVER AND GET TOWED TO THE DEALERSHIP, BOTH TIMES. THIS TOO APPEARS TO BE COMMON AMONG ONLINE FORUMS FOR SANTA FE'S. *TR

FOR THE SECOND TIME THIS SUMMER THE ENGINE HAS JUST SHUT OFF WHILE DRIVING SLOWLY DOWN HILL. THIS TIME I BARELY MISSED CAUSING AN ACCIDENT AND HITTING A PEDESTRIAN. *TR

WHILE DRIVING THE ENGINE DIED SUDDENLY, I WAS ABLE TO RESTART THE ENGINE. THIS HAS HAPPENED MULTIPLE TIMES AND IS VERY DANGEROUS FOR A REAR END COLLISION, I HAVE TAKEN THE CAR TO HYUNDAI DEALERSHIPS BUT THEY ARE UNABLE TO DUPLICATE THE PROBLEM AND SAY THAT THEY CAN'T FIND ANYTHING WRONG WITH THE VEHICLE. I HAVE NOTIFIED HYUNDAI OF THE PROBLEM AND THEY JUST TELL ME TO TAKE IT TO A DIFFERENT DEALERSHIP. I HAVE RESEARCHED THIS ISSUE ON THE INTERNET AND THERE SEEMS TO BE MANY HYUNDAI OWNERS HAVING THE SAME ISSUE WITH THE SAME YEAR AND MAKE OF VEHICLE. THERE DOESN'T SEEM TO BE A FIX FOR THIS PROBLEM THAT HYUNDAI IS AWARE OF. PLEASE HELP! THANK YOU *TR

TL* THE CONTACT OWNS A 2011 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE DRIVER'S SIDE AND PASSENGER'S SIDE REAR BRAKE LIGHTS FAILED TO ILLUMINATE WHILE DEPRESSING THE BRAKE PEDAL. THE FAILURE WAS DUE TO MOISTURE INSIDE THE LIGHT FIXTURES. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER AND REPAIRED. NO FURTHER INFORMATION WAS AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 83,000.

MY DAUGHTERS AND I PULLED INTO OUR DRIVEWAY, PARKED THE CAR AND TURNED OFF THE ENGINE. BEFORE GETTING OUT, THE REAR VIEW MIRROR FELL OFF AND TOOK A CHUNK OF GLASS FROM THE WINDSHIELD. MY CAR STILL HAS MANUFACTURE WARRANTY, SO I MADE AN APPOINTMENT FOR MONDAY JULY 29. I WENT TO BURLINGAME HYUNDAI WHERE THE SERVICE MANAGER SAID "NO WAY DID THAT MIRROR FALL OFF. HYUNDAI WON'T COVER IT." I THEN CALLED HYUNDAI CORPORATE WHO SAID IT'S UP TO THE SERVICE PERSONNEL TO DECIDE IF THE WARRANTY COVERS THE WORK. THEY SUGGESTED I TAKE THE CAR TO ANOTHER DEALERSHIP. I WENT TO SERRAMONTE HYUNDAI AND THEY SAID THAT MY MIRROR WAS NOT ORIGINAL MANUFACTURE INSTALLED MIRROR AND WOULD NOT COVER THE COST TO REPLACE THE GLASS.I THEN WENT BACK TO ENTERPRISE CAR SALES WHERE I BOUGHT THE CAR AND THEY DETERMINED IN THEIR RECORDS THAT THE MIRROR WAS ORIGINAL AND NOT REPLACED. ENTERPRISE TALKED TO SERRAMONTE HYUNDAI ABOUT WARRANTY REPLACEMENT, HOWEVER THEY ALSO SAID "THE MIRROR CAME OFF WITH A FORCEFUL PULL." I AM COMPLAINING THAT THE GLASS AND OR GLUE USED ON THE REAR VIEW MIRROR CAUSED THE MIRROR TO FALL OFF AND DAMAGE THE WINDSHIELD. I BELIEVE THE HYUNDAI WARRANTY SHOULD REPLACE IT. I DID NOT PULL IN ANY FASHION ON THE MIRROR. I HAVE READ VIA GOOGLE SEARCH THAT THIS HAS HAPPENED TO OTHER PEOPLE IN VARIOUS CAR MAKES. THIS OCCURRENCE IS NOT THE FIRST TIME A MIRROR HAS FALLEN OFF THE GLASS LEFT A CHUNK OF GLASS MISSING. IT IS MOST LIKELY A GLASS MANUFACTURE DEFECT. PLEASE HELP MAKE HYUNDAI HONOR THEIR WARRANTY. *TR

WHILE ACCELERATING FROM A TRAFFIC LIGHT, VEHICLE DROPPED SPEED WHILE I ACCELERATED. IT COASTED ALONG AT 1-2 MILES AN HOUR. THE CHECK ENGINE, ANTILOCK BRAKE AND 4 WHEEL DRIVE 'SKID' INDICATORS ALL LIT UP ON THE DASH BOARD. I HAD TO GUIDE THE VEHICLE TO A SAFE STOP BY THE SIDE OF THE ROAD AFTER CLEARING A DANGEROUS INTERSECTION. THIS HAS OCCURRED FOUR ADDITIONAL TIMES AFTER THE DEALERSHIP ASSURED ME THIS PROBLEM HAD BEEN RECTIFIED. IT IS PRESENTLY AT THE DEALERSHIP AFTER HAVING BEEN TOWED IN FOR THE FIFTH (5TH) TIME. THIS CAR NEEDS TO BE REPLACED BY THE DEALER. *TR

TWICE, THE ENGINE HAS SHUT OFF, WHILE TRYING TO ACCELERATE FROM AN IDLE OR STOPPED POSITION. LUCKILY, BOTH INCIDENTS WERE IN AN EMPTY PARKING LOT. THE ENGINE SIMPLY STOPPED RUNNING AND I HAD TO PUT IT INTO PARKING GEAR, AND RESTART THE ENGINE. *TR

I TOOK IT IN FOR SERVICE AFTER THE ENGINE HESITATED AND BUCKED FORWARD SEPT, 2012. IT HAD APPROX. 29,500 MILES. TODAY JUNE 21, 2013 WHILE PUTTING IT IN REVERSE, I HEARD A LOUD "CLUNK" AND ALSO HEARD SAME "CLUNK" WHEN I CHANGED IT FROM REVERSE TO DRIVE. ENGINE THEN PROCEEDED TO HESITATE AND BUCK ALL THE WAY HOME. IT IS GOING IN FOR SERVICE AGAIN (SECOND TIME) TOMORROW. THIS IS VERY FRUSTRATING!! *TR

ON JUNE 11, 2013 I WAS DRIVING MY 2011 HYUNDAI SANTA FE. I WAS IN A PARKING LOT AND HAD PULLED INTO A PARKING PLACE. I WAS STOPPED AND PUTTING MY CAR INTO PARK. AS I REACH NEUTRAL MY CAR ACCELERATED FAST...THIS WAS MORE THEN A LUNGE FORWARD, IT WAS MORE LIKE A POWER SURGE. MY CAR CONTINUED FORWARD AT A VERY FAST SPEED, DESPITE MY BRAKING ( THERE WERE SKID MARKS) AND HIT A WALL. I ENDED UP WITH LOTS OF MASSIVE BRUISING AND SPRAINED MUSCLES. PLUS I WAS VERY FRIGHTENED. THERE WAS LOTS OF DAMAGE TO MY CAR. IT WAS TOWED TO THE DEALERSHIP, WHERE I PURCHASED IT. IT IS SILL IN THEIR BODY SHOP. A FEW DAYS AFTER THE ACCIDENT I CHECKED THE INTERNET TO SEE IF ANYONE ELSE HAD THIS PROBLEM. THERE WERE LOTS & LOTS OF EXAMPLES OF THIS, SUDDEN UNINTENDED ACCELERATION PROBLEM, WITH THE 2011 SANTA FE. I DON'T SEE ANY RESPONSES FROM HYUNDAI. THIS PROBLEM HAS TO BE DEALT WITH. *TR

TOOK MY CAR IN TO HYUNDAI DEALERSHIP IN CONCORD, CA ON APPROX. MARCH 17TH OF THIS YEAR FOR PREVIOUS COMPLAINTS OF ENGINE SUDDENLY SHUTTING OFF WHILE DRIVING. WAS TOLD AT THAT TIME THAT NO ERROR CODES WERE RECORDED BY THE CAR'S COMPUTER AND THAT HYUNDAI MECHANICS COULD NOT FIND ANY MECHANICAL ISSUES WITH THE VEHICLE. THEY THEN TALKED TO HYUNDAI ENGINEERS AND DECIDED THAT POSSIBLY THE CARS THROTTLE BODIES COULD BE A PROBLEM AND TOLD ME THEY WOULD DO A "GOOD WILL" REPLACEMENT OF THIS AUTO PART. SINCE THAT TIME, I HAVE DRIVEN THE CAR APPROXIMATELY 1K MILES WITHOUT INCIDENT, UNTIL THIS PAST SATURDAY MAY 18 2013. I WAS IN STOP AND GO TRAFFIC, GOING AT SPEEDS BETWEEN 5-15 MPH. I PUSHED THE BRAKE TO DO A GRADUAL SLOW, THEN WENT TO PUSH THE ACCELERATOR BUT THERE WAS NO POWER. I LOOKED DOWN TO SEE MY DASH LIGHTS WERE PRESENT, BUT NO ENGINE SOUND. I SLOWED THE CAR TO A COMPLETE STOP, TURNED THE IGNITION OFF, THEN TURNED IT ON AND THE ENGINE STARTED RIGHT UP. AGAIN, AS PREVIOUS, NO ERROR MESSAGES APPEARED ON MY DASH. THE CAR HAS BEEN DRIVEN WITHOUT INCIDENT SO FAR 200 MILES SINCE THIS LAST INCIDENT. THE DEALERSHIP HAS ASKED ME TO BRING THE CAR IN AND ALLOW THEM TEST DRIVE THE CAR FOR A DAY HOPING THAT THIS INTERMITTENT PROBLEM WILL OCCUR FOR THEM. IT APPEARS TO BE CONNECTED TO HITTING THE BRAKES, SLOWING, THEN ATTEMPTING TO ACCELERATE. ALL TIMES THIS SO FAR THIS HAS OCCURRED WHILE DRIVING ON AN INCLINE. THE VEHICLE CURRENTLY HAS 35, 500 MILES. *TR

VEHICLE HAS STALLED IN TRAFFIC WHEN DRIVING UNDER 10MPH AND ALSO WHEN AT A STANDSTILL AT A FOUR WAY INTERSECTION. TOOK THE VEHICLE TO HYUNDAI DEALERSHIP 5.13.2013 AND A THROTTLE BODY PART WAS ORDERED AND INSTALLED 5.21.2013. VEHICLE AGAIN STALLED TWICE AT LOW SPEED AND ON 10.11.2013 (MILEAGE 37,710) AN ECM UPGRADE WAS DONE. YESTERDAY,10.26.2013, THE CAR STALLED AGAIN. *TR

TL* THE CONTACT OWNS A 2011 HYUNDAI SANTA FE. THE CONTACT RECEIVED RECALL NHTSA CAMPAIGN NUMBER: 13V113000 (EXTERIOR LIGHTING , SERVICE BRAKES, HYDRAULIC). THE CONTACT NOTIFIED THE MANUFACTURER ABOUT THE PARTS NOT BEING AVAILABLE AND THEY STATED THAT THEY DID NOT KNOW WHEN THE PARTS WOULD BE AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 HYUNDAI SANTA FE. THE CONTACT STATED THAT ON SEVEN OCCASIONS, THE GEAR SHIFTER WOULD NOT MOVE OUT OF DRIVE INTO REVERSE OR NEUTRAL UNTIL AFTER SEVERAL ATTEMPTS. THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 13V113000 (EXTERIOR LIGHTING , SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS INCLUDED IN THE RECALL HOWEVER, THE FAILURE THE CONTACT EXPERIENCED WAS NOT MENTIONED IN THE RECALL. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 32,000. THE VIN WAS UNAVAILABLE.

2011 HYUNDAI SANTA FE V6 LIMITED TRAVELING AT A SPEED OF APPROXIMATELY 15 MPH, IN THE PROCESS OF MAKING A LEFT HAND TURN THE ENGINE EXPERIENCED A STALL CONDITION. IMMEDIATELY LOST THE ABILITY TO SAFELY CONTROL THE VEHICLE, COMPLETE LOSS OF THE BRAKING SYSTEM AND POWER STEERING. ENGINE LIGHT WAS ILLUMINATED. ONCE THE VEHICLE HAD COASTED TO A STOP, SHIFTED THE VEHICLE FROM THE DRIVE POSITION TO THE PARK POSITION. TURNED THE IGNITION TO THE OFF POSITION. IMMEDIATELY TURNED THE IGNITION TO THE START POSITION AND ENGINE RESTARTED. ENGINE LIGHT INDICATOR IN DASH PANEL WAS NO LONGER ILLUMINATED. TOOK VEHICLE TO DEALERSHIP TO HAVE THEM LOCATE THE ROOT CAUSE. DEALERSHIP WAS UNABLE TO DETERMINE THE ROOT CAUSE. FILED AN INCIDENT REPORT WITH HYUNDAI USA. *TR

WAS NEGOTIATING A LEFT SIDED CURVE ON THE DOWNHILL SIDE OF A STEEP, WINDY ROAD IN A REMOTE AREA BETWEEN OAKLAND AND MORAGA, CA WHEN I SUDDENLY LOST STEERING POWER. I WENT TO HIT THE BRAKES AND FOUND THAT MY BRAKES ALSO HAD NO POWER. I PUSHED VERY HARD ON THE BRAKES AND MANAGED TO GET THE VEHICLE TO STOP. HAD I BEEN UNABLE TO STOP, MY CAR WOULD'VE GONE DIRECTLY OVER A VERY STEEP HILLSIDE THAT BORDERS A RESERVOIR. AS IT WAS, THE REAR END OF MY CAR WAS JUTTED OUT HALFWAY ONTO THE ROADWAY AND ONLY A FEW YARDS FROM A BLIND CURVE. THIS PARTICULAR SPOT ALSO HAS NO CELL PHONE COVERAGE. AFTER PUTTING THE CAR IN PARK, I NOTED THAT MY IGNITION WAS STILL IN THE "ON" POSITION AND THAT ALL THE APPROPRIATE DASH LIGHTS WERE ON, BUT THE ENGINE SOUND WAS ABSENT AND THE TACH READ ZERO. I DID NOT NOTICE ANY ERROR MESSAGES ON MY DASH. I TURNED THE CAR OFF, THEN TURNED THE IGNITION BACK ON. THE CAR STARTED RIGHT UP WITH NO HESITATION. I HEARD NO UNUSUAL ENGINE NOISES OR EXPERIENCED ANY DIFFICULTIES WITH DRIVING THE VEHICLE. I DROVE TO THE CLOSEST SERVICE STATION APPROX. 3-4 MILES FROM THE INCIDENT LOCATION. THE MECHANIC DID A QUICK CHECK UNDER THE HOOD, FOUND NOTHING UNUSUAL AND SUGGESTED I GO DIRECTLY TO THE HYUNDAI DEALERSHIP. I TOOK MY CAR TO FUTURE HYUNDAI IN CONCORD, CA. THEY RAN DIAGNOSTICS THE NEXT DAY, THEN REPORTED THAT THEY "COULD FIND NOTHING WRONG WITH THE CAR." I EXPRESSED MY FEAR OF DRIVING THE VEHICLE BASED ON VERY RATIONAL SAFETY CONCERNS AND WHAT I FELT HAD BEEN A CLOSE CALL ON MY LIFE THE DAY PRIOR. I ALSO TOLD THE SERVICE PERSON THAT A QUICK LOOK ONLINE LEAD ME TO FIND SEVERAL STORIES SIMILAR TO MINE. I WAS TOLD I WOULD NEED TO TALK WITH THE SERVICE MANAGER THE NEXT DAY AS HE WAS NOT AVAILABLE. I THEN CALLED HYUNDAI CUSTOMER SERVICE AND REPORTED THE ENTIRE HISTORY OF THIS ISSUE. I HAVE BEEN ASSIGNED CASE # [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

BROUGHT CAR IN FOR SERVICE ABOUT PROBLEMS WITH CRUISE CONTROL,AIRBAG ON PASSENGER SIDE,BAD SMUDGE MARK ON WINDSHIELD ON PASSENGER SIDE WHICH DEALER COULD NOT FIX AFTER SEVERAL TRIES BUT NEVER WROTE UP A SERVICE ORDER. WHEN CAR IS SET AT 50MPH AND WE ARE COMING TO A LEFT TURN I TURN ON LEFT TURN SIGNAL CAR LURCHES FORWARD AT VERY HIGH SPEED.DEALER CLAIMS BECAUSE ON INCLINE, BUT I DO IT WITHOUT TURN SIGNAL DOES NOT SPEED UP. AIRBAG PASSENGER SIDE INTERMITTENT DEALER CLAIMS CANNOT FIND PROBLEM. ALSO WHITE POWDER SHOWS UP ON DASHBOARD ABOVE GLOVE COMPARTMENT,WE WIPE IT OFF COMES BACK POSSIBLYLEAK IN AIRBAG PASSENGER SIDE DEALER CLAIMS NOT POSSIBLE. THOUGHT DEALER SHOULD HAVE FIXED WINDSHIELD UNDER 5 YR WARRANTY? ALSO NOTICED 2014 HYUNDAI SPORT THEY SCANNED ME INTO BUYING HAS PROBLEM WITH AIRBAG PASSENGER SIDE OFF LIGHT STAYS ON. *TR

TL* THE CONTACT OWNS A 2011 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE VEHICLE STALLED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC. THE MANUFACTURE WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 38,800 AND THE CURRENT MILEAGE WAS 38,920.

I BOUGHT THE CAR IN LATE MARCH 2013 AND THE MILEAGE WAS AROUND 50,800. EVERY SINCE THEN IT PERIODICALLY HESITATES TO ACCELERATE FROM A STOP OR SOMETIMES WHEN THE CAR IS ROLLING FORWARD VERY SLOWLY. IN EVERY CASE THE GAS PEDDLE (THROTTLE) IS FULLY RELEASED AND WHEN I PUSH ON THE GAS PEDDLE, NOTHING HAPPENS. THE MOTOR DOES NOT SPEED UP, THE THROTTLE IS NOT ENGAGING ANYTHING. SEVERAL TIMES I PUSHED THE PEDDLE HALF THE WAY TO THE FLOOR, AND NOTHING HAPPENED. THEN ALL AT ONCE, IT CATCHES, AND THE CAR TAKES OFF AT A HIGH RATE OF SPEED. THE CAR IS NOT "CODING" SO THE BRUNSWICK, GA HYUNDAI DEALING WILL NOT REPAIR WHAT IS WRONG. AND NATURALLY IT HAS NOT HAPPENED THE FEW TIME THEY HAVE DRIVEN THE CAR. THIS IS A HIGHLY DANGEROUS SITUATION THAT COULD RESULT IN DEATH WHEN PULLING OUT FROM A STOP ON TO A BUSY ROAD. IT IS NERVE RACKING TO THINK, THIS MIGHT BE THE TIME THE CAR WON'T MOVE! I TOOK A QUICK LOOK AT THE DATA BASE OF COMPLAINTS AND THIS SAME COMPLAINT IS IN YOUR DATA BASE. AGAIN IT IS A PERIODIC HAPPENING WHICH MAKES IT MORE DANGEROUS. *TR

MY ENGINE HAS STALLED AT SEVERAL OCCASIONS BEGINNING AROUND APRIL 2013. THE FIRST 2 EVENTS HAPPENED AS I WAS STOPPED AT A RED LIGHT. I PUT MY FOOT ON THE ACCELERATOR AND NOTHING HAPPENED I HAD TO RESTART THE CAR TO GET IT MOVING AGAIN. THE CAR HAS ALSO STALLED TWICE WHILE I WAS REVERSING INTO A PARKING SPOT AND ONCE AS I WAS TURNING A CORNER I LOST CONTROL OF THE STEERING FUNCTION IN THE MIDDLE OF THE STREET. AS RECENTLY AS OCTOBER 2013 THE CAR STALLED AGAIN WHILE STOPPED AT A RED LIGHT. ALL OF THESE EVENTS HAPPENED AS I WAS STOPPED OR MOVING AT A LOW (LESS THAN 10 MPH) RATE OF SPEED. *TR

The contact owns a 2011 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 13V113000 (Exterior Lighting); however, the part to do the recall repair was on a national back order. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

THIS COMPLAINT IS SIMILAR TO A COMPLAINT I ALREADY FILED IN DECEMBER 2012 AND IS A RECURRING ISSUE. ON 3/18/13, WAS TRAVELING APPROX 55 MPH UP A STEEP HILL WHEN THE CHECK ENGINE LIGHT CAME ON AND IMMEDIATELY THE GAS PEDAL CEASED FUNCTIONING AS WELL. THE ENGINE REMAINED RUNNING, HOWEVER PRESSING THE GAS PEDAL DID NOTHING. THIS CREATED AN EXTREMELY DANGEROUS SITUATION AS THE TRAFFIC BEHIND ME WAS NOT AWARE MY VEHICLE WAS SLOWING DOWN AND I HAD NO ABILITY TO SAFELY PULL OVER TO THE SIDE OF THE ROAD. I BROUGHT THE CAR TO A STOP, TURNED OFF THE ENGINE, WAITED A MINUTE, AND RESTARTED IT. AT THIS POINT THE GAS PEDAL WAS FUNCTIONING AS EXPECTED, BUT THE CHECK ENGINE LIGHT REMAINED ON. WENT TO THE DEALER, HOWEVER THEY INDICATED THE FIX FOR THE ISSUE (TECHNICAL SERVICE BULLETIN, #12-FL-004) HAD BEEN APPLIED AFTER THE 12/2012 INCIDENT AND THEY FOUND NOTHING NEW WRONG THIS TIME. ON 3/22/13, THE EXACT SAME ISSUE HAPPENED TWICE DURING ONE COMMUTE TO WORK. THE VEHICLE IS CURRENTLY AT THE DEALER WHO HAS NO IDEA WHY THIS IS HAPPENING. THIS IS A MAJOR SAFETY ISSUE AND FROM OTHER REPORTS SEEN ONLINE, A RECALL SHOULD BE INVESTIGATED. *TR

TL* THE CONTACT OWNS A 2011 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE ENTERING A PARKING AREA AT 10 MPH, THE BRAKE FAILED TO ENGAGE AS THE BRAKE WARNING LIGHT FAILED TO ILLUMINATE. THE CONTACT ATTEMPTED TO AVOID A CRASH HOWEVER, CRASHED INTO AN ICE EMBANKMENT. THE CONTACT SUSTAINED INJURIES TO BOTH HANDS. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS NOT FILED. THE CONTACT ALSO STATED THAT NHTSA CAMPAIGN NUMBER 13V113000 (EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC) LETTER WAS RECEIVED AFTER THE CRASH. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 25,000.

TL* THE CONTACT OWNS A 2011 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE BRAKE PEDAL EXHIBITED AN ABNORMAL SPONGY FEELING WHEN DEPRESSED. ADDITIONALLY, THERE WAS A REDUCTION IN BRAKING POWER WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE REAR CALIPERS NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V613000 (SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 20,000 AND THE CURRENT MILEAGE WAS 30,000.

THIS IS NOT ABOUT AN INCIDENT. THE CAR HAS VERY WEEK HEAD LIGHTS, I USE MY HIGH BEAM AT ALL TIME. NEVER GOT ANY SIGNAL FROM ON COMING CAR THAT MY HIGH BEAM ARE ON, AND IT'S BEEN GOING ON FOR OVER 2 YEARS. I CHANGES THE BULBS AND NO CHANGE. I WENT TO 2 DEALERSHIPS, ONE IN DE AND ONE IN MD , AND THE ANSWER I GOT WAS THAT ALL HYUNDAI HAS PROBLEM WITH WEAK LIGHTS. I CONTACTED HYUNDAI AND GOT A STUPID ANSWER "THE DEALER KNOWS EVERYTHING, WE DON'T HAVE ANY INFORMATION TO GIVE YOU" (MY CASE # WAS 7661319). I CAN'T SEE WHEN I DRIVE, THE HEADLIGHTS ARE 55W AND THE DEALER TOLD ME THAT IF I'LL USE STRONGER WATT IT MAY MELT THE WIRES AND WILL COST ME A OF MONEY TO FIX. I WONDER IF I AM THE ONLY DRIVER WHO HAS THIS PROBLEM AND IF THERE ANYTHING I CAN DO TO FIX IT. THANKS FOR YOUR TIME. *TR

WHILE DRIVING AFTER HEAVY SNOW I ATTEMPTED TO CHANGE LANES OVER A SNOW PILE. WHEN THE RIGHT FRONT TIRE WENT OVER THE SNOW, THE SOFTWARE TOOK CONTROL OF THE STEERING AND TURNED TO VEHICLE 270 DEGREES. THE VEHICLE WAS LOCKED IN THE 4 WHEEL DRIVE MODE. I HAVE OVER 500,000 MILES DRIVING 4 WHEEL DRIVE VEHICLES IN OVER 50 YEARS AND HAVE LIVED AND WORKED IN HEAVY SNOW STATES. I HAVE PREVIOUSLY USED THE SAME TECHNIQUE TO GO OVER SNOW WITH NO PROBLEMS. I BELIEVE THE ELECTRONIC STABILITY CONTROL SOFTWARE IS TO AGGRESSIVE. THERE WERE A NUMBER OF ACCIDENTS REPORTED AFTER THE SNOW STORM WHERE VEHICLES WERE REPORTED TO HAVE SPUN OUT. I WINDER HOW MANY WERE CAUSED BY THE SOFTWARE. I NOW TURN THE STABILITY CONTROL OFF DURING SNOW. *TR

I BACKED OUT OF A PARKING SPOT AND MADE CONTACT WITH SOMETHING WHICH I COULD NOT SEE FROM MY REAR VIEW OR SIDE VIEW MIRRORS. LATER, WHEN THE EMERGENCY WORKERS WERE LOADING ME INTO THE AMBULANCE, I WOULD SEE THAT THE OBJECT WAS A LOW, CEMENT POLE, WHICH PROTECTED A FIRE HYDRANT DIRECTLY BEHIND THE PARKING SPOT I PULLED OUT OF. AS I PUT THE VEHICLE IN GEAR (DRIVE) WITH MY FOOT ON THE BRAKE, TO PULL AWAY FROM WHATEVER I BACKED IN TO, THE ENGINE REVVED AND THE VEHICLE ACCELERATED ON ITS OWN. THE VEHICLE LURCHED FORWARD (THE BEST WAY TO DESCRIBE IT IS THE WAY A PINBALL BOUNCES OFF OF A BUMPER ON A PINBALL MACHINE) AND CONTINUED MOVING FORWARD, EVEN THOUGH MY FOOT WAS STILL ON THE BRAKE PEDAL. THE VEHICLE DROVE FORWARD INTO THE PARKING SPOT I HAD STARTED FROM, OVER A CURB AT THE FRONT OF THE PARKING SPOT, THROUGH A PATCH OF LOW LYING PLANTS AND OVER A WALL WHICH IS APPROXIMATELY FOUR TO FIVE FEET IN HEIGHT. MY VEHICLE WAS AIRBORNE AND CAME TO REST IN THE LOWER LEVEL PARKING LOT, STRIKING A PARKED VEHICLE. IT WAS ONLY THEN THAT THE VEHICLE STOPPED ITS FORWARD MOTION. MY ARMS HAD BEEN LOCKED ON THE STEERING WHEEL, MY RIGHT FOOT ON THE BRAKE PEDAL. MY LEFT LEG ABSORBED THE IMPACT OF THE CRASH INTO THE LOWER LEVEL PARKING LOT. I WAS TAKEN AWAY IN AN AMBULANCE WITH A BROKEN LEG AND SEVERELY DISLOCATED ANKLE. THE VEHICLE HAS BEEN DEEMED A TOTAL LOSS BY MY INSURANCE CARRIER. I WAS ADVISED THAT A CLAIMS INVESTIGATOR WAS SENT TO THE INSURANCE-COMPANY-AUTHORIZED COLLISION SHOP TO WHERE MY VEHICLE WAS TOWED. EVEN THOUGH THE EMERGENCY WORKERS ADVISED ON THE NIGHT OF THE ACCIDENT THAT THE CAR WAS NOT IN A DRIVABLE CONDITION, I WAS ADVISED BY MY INSURANCE COMPANY THAT THE INVESTIGATOR DROVE THE VEHICLE IN THE PARKING LOT OF THE COLLISION SHOP AND HE WAS NOT ABLE TO REPLICATE THE UNINTENDED ACCELERATION. *TR

STEERING WHEEL IS LOOSE IN THE STEERING COLUMN, MOVES AS IF IT LOOSE. I HAVE OWNED A TOTAL OF FOUR SANTA FE'S. THIS IS THE FIRST ONE THAT HAS A LOOSE STEERING WHEEL. I HAVE TAKEN IT TO THE DEALER TWICE. THEY SAY NOTHING IS WRONG. THERE IS SOMETHING WRONG. I AM NOT SURE IF IT IS THE STEERING SHAFT, OR A WORN OUT BEARING. *TR

WHILE TRAVELING APPROX 55 MPH, I HIT A FAIRLY SIGNIFICANT POTHOLE. THE CHECK ENGINE LIGHT IMMEDIATELY CAME ON AND, AT THE VERY SAME INSTANT, THE GAS PEDAL CEASED TO FUNCTION. THE ENGINE REMAINED RUNNING, HOWEVER THE GAS PEDAL HAD NO AFFECT - E.G. PRESSING THE GAS PEDAL DID NOTHING. I IMMEDIATELY PULLED ONTO THE SHOULDER AND BROUGHT THE VEHICLE TO A COMPLETE STOP. THE ENGINE CONTINUED TO IDLE AND, AFTER LETTING UP ON THE BRAKE, THE VEHICLE MOVED FORWARD ON ITS OWN AT APPROX 20 MPH, MORE THAN EXPECTED UNDER NORMAL IDLE CONDITIONS. THIS CONDITION LASTED FOR APPROX 5 MIN UNTIL I COULD PULL INTO A PARKING LOT. I SHUT THE ENGINE OFF, WAITED A MOMENT, THEN RESTARTED IT. AT THIS POINT THE GAS PEDAL WAS FUNCTIONING AS EXPECTED, BUT THE CHECK ENGINE LIGHT REMAINED ON. THE VEHICLE WAS REPAIRED AT THE DEALER WHO NOTIFIED ME OF AN EXISTING TECHNICAL SERVICE BULLETIN, #12-FL-004, FROM HYUNDAI. THEY ALSO INDICATED THIS WAS A "KNOWN ISSUE" RELATING TO THE "ECM SOFTWARE." *TR

THIS HAS HAPPENED AT LAST MONTHLY SINCE PURCHASE IN AUGUST 2011. WHEN ATTEMPTING TO STOP PLACEMENT OF ACCELERATOR AND BRAKE PEDALS CAUSES MY FOOT TO PRESS BOTH PEDALS AT SAME TIME. YESTERDAY WHEN I ATTEMPTED TO STOP AT A "T" INTERSECTION THE FRONT END ENTERED THE INTERSECTION AS ANOTHER VEHICLE WAS APPROACHING. QUICK ACTION BY THE OTHER DRIVER AVOIDED A COLLISION. MY BROTHER SAID HE HAD SAME PROBLEM (FOOT ON BOTH PEDALS AT SAME TIME) WHEN TEST DRIVING HIS WIFE'S SANTA FE. *TR

WHEN ACCELERATING FROM A STOP THE VEHICLE SLIGHTLY BEGINS TO MOVE BUT NO ACCELERATION COMING FROM THE ENGINE. THIS RESULTS IN A VERY SLOW 1-2 MPH MOVEMENT. THIS HAS HAPPENED ON A HANDFUL OF OCCASIONS AND IS VERY DANGEROUS. OFTEN WHEN PULLING OUT INTO A HIGHWAY WHEN ACCELERATION IS NEEDED THE VEHICLE JUST CREEPS INTO TRAFFIC. APPEARS THAT THE ENGINE IS JUST IDLING WITHOUT ANY INCREASE IN RPM WHEN THE ACCELERATOR IS DEPRESSED. EVENTUALLY WHEN PULLING OFF TO SAFE AREA AND STOPPING WITH TRANS IN NEUTRAL, THE ENGINE ACTS NORMAL WITH PROPER ACCELERATION. SHIFTING INTO DRIVE WILL RETURN TO THE SAME PROBLEM. PROBLEM WILL EVENTUALLY SLOWLY DISSOLVE AFTER "PLAYING" WITH THE ACCELERATOR WHEN STOPPED AND THEN SHIFTING INTO DRIVE TO BEGIN ACCELERATION. *TR

TL* THE CONTACT OWNS A 2011 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING 4 MPH, THE VEHICLE LOST ALL STEERING CAPABILITIES. THERE WAS NO TENSION IN THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS AND HE CONTACT WAS INFORMED THAT A BOLT HAD BECOME LOOSE FROM THE STEERING SHAFT AND ALSO A CLOCK SPRING NEEDED TO BE REPLACED. IN ADDITION, THE VEHICLE WAS IN NEED OF AN ALIGNMENT. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 33,000 AND THE CURRENT MILEAGES WERE 34,000. ..UPDATED 09-28-12 *BF UPDATED 11/19/12 *BF THE CONSUMER STATED VEHICLE WAS STOPPED BUT WAS NOT OPERATIONAL. UPDATED 11/20/2012 *JS

FIRST OF ALL I KNOW OUR 2011 HYUNDAI SANTA FE IS NOT MADE IN USA, IT IS A KOREAN 2.4 L, 7 SEATER BOUGHT IN PANAMA. I WROTE TO THE HYUNDAI COMPLAINT WEBSITE AND THEY VERY POLITELY ANSWERED THAT THE CAR WAS A NON-US MODEL AND THEY SENT ME A LINK TO A WEBSITE WHERE I COULD FILE THE COMPLAINT. I DID IT BUT I HAVE NOT RECEIVED AN ANSWER, YET. MY FIRST PROBLEM AFTER THE CRASH WAS THE UNAVAILABILITY OF PARTS FOR REPAIRING THE CAR. I FILED A COMPLAINT WITH OUR LOCAL CONSUMER AUTHORITY HERE IN PANAMA. OUR CAR WAS IN THE SHOP FOR MORE THAN 9 MONTHS, ITS RUNNING NOW BUT STILL SOME PARTS MISSING. THE ISSUE IS THAT AFTER GETTING THE CAR BACK FROM THE SHOP I RECEIVED A CALL FROM OUR LOCAL HYUNDAI DEALER (PETROAUTOS) TELLING ME ABOUT THE CAMPAIGN OF THE FAULTY BRAKE SWITCH (JUST AS IN THE US MODELS) AND THAT I HAD TO TAKE THE CAR TO THE DEALER. SO I LOOKED UP IN INTERNET AND I FIND SEVERAL RECALLS RELATED TO THE BRAKES. I TOOK THE CAR TO THE DEALER AND THEY CHANGED THE SWITCH. SO IM WONDERING IF THIS WAS RELATED TO THE CRASH BECAUSE I ALWAYS HAD MY DOUBTS OF WHAT HAPPENED WHEN I BRAKED THAT DAY. FINALLY THERE WAS A CRASH AND ALTHOUGH I KNOW THIS MAY ONLY BE FOR YOUR INFORMATION OR FILES, AND THAT YOU CAN'T HELP ME; PLEASE TAKE THIS INTO ACCOUNT FOR YOUR EVALUATIONS. THANKS.

DRIVER LOST CONTROL OF VEHICLE ON HIGHWAY WHICH RESULTED IN THE DRIVERS FATALITY, PREVIOUS DRIVER OF VEHICLE INDICATED SOMETHING WAS "ODD" WITH THE STEERING. *TR