2022 Hyundai Santa Fe Complaint Log

Vehicle began to shake, buck and emit a grinding noise while traveling on highway resulting in loss of speed control and associated fear. Check engine light appeared simultaneously. No prior indication of a problem. Managed to limp to next exit via shoulder. Had car towed to dealer as warranty was still in effect. Problem was diagnosed as fuel injector failure and repaired. Learned it is a common, recurring issue with Hyundai 4 cylinder engine. Not unusual to have multiple failures per vehicle. Hyundai is only authorizing repair/replacement upon individual failures, not pre-emptive even though common and recurring. Confirmed this is a common, recurring issue across Hyundai via our local mechanic and internet info. Vehicle has now experienced a second failure and is being towed to dealer.

On several occasions now The vehicle is engaging the automatic emergency braking system for no reason. Several times I have been driving on the highway without a car in front of me and it engages the automatic emergency braking system. This has caused me to almost be rear-ended because my vehicle slammed on the brakes. I have almost been in several accidents now due to the automatic emergency braking activating for no reason and cars almost hitting me.

I have experienced a sudden loss of power when accelerating and then sudden vehicle slowdown and engine shutdown. Twice this occured at either hiway speed or accelerating to highway speeds. In both of these cases I easily could have caused or been involved in a serious crash. The third time happened on a city street and was not as egregious. There was no forewarning this might happen...no warning lights on the dash, etc. The vehicle is currently in a dealership service department after the last occurrence , and has been for five days with no knowledge of the current status. The prior times the dealership, Kolar Hyundai in Hermantown, Mn. has only cleared the error codes stored in the computer, but not identified a cause. The three times it was in the dealership were 2/15/22, 6/28/23, and 9/5/23. The second time it had to be towed in. The car currently has 9200 miles on the odometer. I am now afraid to drive it, as I consider the problem to be dangerous to my safety, as well as other vehicles. I have contacted Hyundai Customer Care, but received no response as of today.

I was driving the vehicle my pregnant wife and 1 year old baby were in the car with me. Car started shaking and i was loosing speed right before getting off the freeway. There was a very strong smell of gas as if it was leaking but it was not. I have an appointment to be checked at the dealership Wednesday August 16th. This is the second time something like this happens while driving in the freeway.

The vehicle started stalling on HWY and check engine light came on. I was trying to accelerate as other vehicles were catching up but it won't do that. After a while it did regain the power. We took the vehicle to Hyundai dealership in Roswell, GA and they reset the check engine light. They told us that it was OK to drive with solid check engine light. We need to pull over and call roadside assistance if check engine light starts to blink. We have an appointment for oil change on 8/18 and when we bring in the vehicle at that time, ask them to do the diagnostics. Even yesterday, the car started to stall. Reported the incident to Hyundai case # 21849832. Error code on dash - P1C2D03

This is the second time my windshield has received a small chip and it spreads to the nearest end of the windshield then within 24 hours spreads across windshield

I had previously filed a complaint and received an issue number 11494975 I have not been able to retrieve any information related to this number. In any event I am constantly having problems with acceleration, stalling, the car puts itself in Neutral, and on occasion has completely turned itself off at a light or while driving. I do have a video of the acceleration problem and revived an email back from Laura Nelson. This is a very serious safety issue. Hyundai is not responding to following up. I also took it to an outside mechanic to put in the computer and got a general code so there is a problem somewhere. Thank you Susan Piller

While driving on highway on July 17, 2023, 2022 Sante Fe with less than 12,000 miles driven , suddenly lost power, RPM racing back and forth, and would not exceed 40 mph despite gas peddle to floor. Eventually was able to reach 60 mph, until reaching a slight incline where it dropped to 40 mph. I was seriously concerned I was going to cause an accident with several large trucks being forced to rapidly slow down behind me as lft lane was occupied by other vehicles. This is the second such incident. In October 2022, less than I month after I purchased vehicle new from dealership, vehicle suddenly lost power climbing a hill on a two-lane hiway with multiple vehicles not far behind me. I was terrified for fear of being hit from behind as this highway is curvy, heavily traveled, and bordered on one side with drops between 75-100 feet to the river below. The vehicle slowed to 30 mph despite trying to downshift/upshift pressing accelerator. There was no room to pull off road so I continued at 30 mph, trailing numerous vehicles until reaching top of hill where vehicle seemed to recover. Since I only owned vehicle for a few weeks I thought it was something I had done until I received a recall notice. Second incident above ocurred after vehicle had been serviced for recall.

While driving I could not accelerate over 35 mph on the freeway this has happened at 10 times now. While driving my parking brake will come on causing me to stop immediately. This is a huge safety risk not only to me but the people in my car or driving around me. My vehicle has been brought to dealerships multiple times and nothing has been done they can’t find the problem.

On FRI 30JUN23 while driving across country in out 2022 Hyundai Santa Fe with a panoramic sun roof with our daughter, who was on her first trip after battling brain cancer, experienced the unthinkable. Wile driving down the highway states away from home we heard a deafening explosion with glass raining inside the vehicle almost causing us to veer off the road. Upon expecting the source of the glass in was discovered that the sunroof had exploded. Were lucky to have had the shade closed at the time of the incident preventing glass to fly in the face of my daughter who was sitting in the back seat. The incident left us stranded at a Hyundai dealer in Fayetteville Arkansas forcing us to rent a vehicle to complete our tip while waiting for repairs. We were informed by the dealer that this is a known issue and to keep a window cracked to prevent pressure from building up in the vehicle. This is a searious safety issue that needs to be addressed.

Backed into something at my son's school due to inoperable rear collision sensor, causing damage to the lift gate. there were/are no warning messages. My husband almost hit a car backing out of our driveway due to same issue. We are taking the car to the dealer for inspection

On three separate occasions over 18 months, the car has entered into front collision avoidance mode by unexpectedly swerving the vehicle and braking. Twice I was on the tollway doing 70 mph on a 4 lane expressway and I drove in between two tractor/trailer semis. When I reached mid point, the car braked heavy on it's own and swerved first the right, then to left. In each incident, not only did it scare the hell out of me, I thanked god I avoided a major accident from crashing into the trucks and or being hit from behind. In the third incident (date of this complaint) I was driving over train tracks on two lane road at about 35-40 mph, there were yellow black traffic barriers dividing the narrow roadway at the tracks and the car suddenly braked and swerved, nearly getting me rear ended and putting me down into the culvert around the tracks. In each incident it was difficult to take control of the car back from the collision avoidance.

See attached document from complainant

First the check engine light was on and the vehicle was vibrating really bad and making a loud sound. Took it to the Hyundai dealership which claimed to repair the issue. While on my home from the dealership ( Hyundai of Slidell), which was almost hours away, the vehicle lost power while driving. Later, multiple lights were illuminated on the dashboard including the epb, auto hold, forward collision, blind spot, check engine, and oil light. The vehicle is currently back at the dealership. Hyundai has been notified numerous times about the issue. This is a safety issue that needs to be resolved. Although there are no current recalls for this issue everything Im experiencing with my vehicle are the same issues reported in previous recalls.

Vehicle check engine light came On while driving and vehicle began misfiring. Vehicle was in the shop and injector was found defective. Vehicle again had same issue but intermittently and wife would have to pull over and shut down the car to be able to drive it safely home. Dealership tried blaming bad gas which was purchased a mile from dealership. Within 50 miles vehicle began acting the exact same way and Hyundai dealership says injector needs replaced but blaming contamination not a known issue Hyundai has with injectors. Found multiple instances of same issue and same made up issue of contaminated gasoline even at the same dealership I went to. Faulty injectors make the vehicle unsafe when traveling at highway speeds on busy highways.

The contact owns a 2022 Hyundai Santa Fe. The contact stated that on two occasions while driving at approximately 25 MPH, the vehicle lost motive power. On the second occasion, the vehicle was steered to the side of the road and restarted. The vehicle was taken to a dealer where the failure was not able to be replicated. The manufacturer was notified of the failure. The failure mileage was approximately 10,000.

Backed out of my driveway yesterday morning on way to work, 5/17/23. Driving down my street approx 15 mph to stop sign. As i approached stop sign I pressed on my brakes to stop and my car would not stop, it immediately accelerated and proceeded toward my neighbors house which was directly in front of me. I kept hitting the brakes and it would not stop. I was able to steer away from the home, went up the curb/lawn hit a couple of cable boxes and finally hit a pretty large oak tree on the same neighbors lawn. the car was still running on impact. Had major damage done to automobile (tire blow out/rim dented/front end damage) luckily i was in my neighborhood where the speed limit is 20mph. I had the car towed to Hyundai dealership and am waiting upon inspection and the result of what caused the accident. As of now they have not given me a diagnoses. they keep wanting to say it was driver error, which is completely incorrect. I did obtain a video from my neighbor which doesn't quite show what happened but the sound on the video you can hear the engine accelerate and than right after you can hear the crash impact. I do not want to drive this suv I do not feel safe whether they fix it or not.

Took the vehicle in for a recall of the trailer tow hitch and was told it would be fixed free of charge. I also got an oil change. Once the work was complete, I was informed that they are unable to fix it and there is no remedy available currently. The consultant told me that the vehicle is at risk of catching on fire while driving and/or parked so I should not park it in my garage. I now have a vehicle that can catch on fire at anytime which is dangerous for myself, any passengers and anyone in the vicinity of the car when it is parked. There is no warning light that came on in the car notifying me of the recall problem and I fear there will also be no warning light when/if it catches on fire. There is not estimated time that a remedy will be available and I believe this to be unacceptable.

Multiple warning lights came on . Then loss power to the transmission. First time was in July of 2022 less than 2000 miles on it . Almost an accident! Towed to dealer basically did nothing! A few months later went in for oil change they did update to transmission software . Loss power to transmission again 4/8/23 with 7500 on it . This time warning lights came on and loss power to transmission at 55 MPH !Towed to a Hyundai dealership Cleared code and said nothing they could do! Except fixed a recall on the trailer hitch harness. I know there are recalls for this 8 speed dual clutch transmission on other Hyundai vehicles ,but not on my vehicle. Recall number 22V746099 I don’t feel this vehicle is safe for my wife to drive . It’s been sitting in my garage since I got it back from dealership the last time. This recall needs to be expanded!!!

The contact owns a 2022 Hyundai Santa Fe. The contact stated while having the vehicle washed, the contact became aware that the front panoramic shield of the sunroof glass was cracked. The vehicle was taken to the dealer and the dealer stated that there were no recalls for the failure. The dealer provided no assistance. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 5,480. The contact noted that the failure mileage was 4,865 after coming home from the dealer. The vehicle is scheduled for repair upon waiting for the parts to come in.

On Friday the 7th of April while driving about 40 miles/hr my car lost power in traffic. I pushed gas pedal all way to floor to no avail. Then I was able to get it to move at about 20m/hr for short distance and it cut out and engine lite on as well as a horrible smell like something was burning. It had to be towed into dealer.

The rubber seal around the windshield is pulling apart and does not remain in the track. When I am driving greater than 30 miles per hour, the rubber seal comes out and flaps in the wind. Regarding my safety or the safety of others: I believe it exposes the security of the windshield which could become loose, crack or fall out. In addition, when it rains water could seep through and cause electrical issues. April 10, 2023 brought vehicle and showed issue, rubber secured. Advised normal. Issue continued. Brought vehicle to South Shore Hyundai dealer on 29/06/2023 and was advised it was fixed, on my way home the same issue resurfaced. Returned vehicle to dealership on Saturday 22 July 2023 for further analysis. Currently awaiting outcome of analysis from certified technician. I am seeking your help to investigate this issue of the broken seal, as I am concerned that maybe my vehicle may not be an isolated case and may require you to contact Hyundai America to investigate and resolve the problem.

I have experienced power loss soon after I bought the car in Dec 2021. While I was driving the car was going in a constant speed of 20 to 30 mph. However hard I pressed the gas, car felt not responsive. Reported this to the service center and was advised that this may be since car is learning my driving habit. Later in december 2022, received a recall 236 letter from hyundai which was mentioning an issue similar to the one I experienced. Took the car for recall and informed me that the software upgrade is done as per manufacturer recommendations. Now on March 28th 2023 while I took the car out in the morning, there was more smoke than usual. And the same issue happened again. The car was not going beyond 20 to 30 mph for around 6 miles. Reported the same to the nearest service center and booked an appointment after 2 weeks . Also sent a complaint to hyundai motors directly

Hi Team, Issue 1: unexpected Acceleration: Recently I found that is there is unexpected additional acceleration when I press gas pedal initially after changing gears from P to D. I am setting up an appointment with dealer to report and investigate this issue. My Car has only around 13000 miles on it. This issue was initially observed when one morning when i headed somewhere there is unexpected acceleration when I slightly press gas pedal. Issue 2: The Advanced Driver Assistance Systems (ADAS) doesn't work properly when set to adaptive cruise control. It doesn't slow down /stop when getting close to cars parked at signal specially as slight curvy roads.

The contact owns a 2022 Hyundai Santa Fe. The contact stated while driving at various speeds, the vehicle experienced phantom braking with the Emergency Braking message displayed. Additionally, the vehicle lost motive power while driving. The manufacturer was made aware of the failure and had the vehicle towed to the dealer; however, no failure was found. The vehicle was not repaired. The failure mileage was approximately 38,955.

Stopped at a red light when the brake pedal depressed to the floor causing the vehicle to move forward from still being in gear. (No loss of brake fluid) It caused me to be involved in an accident. The investigating officer (police) tried the brakes, when he first tried the brake pedal was high and working, but then suddenly depressed to the floor for him as well. the vehicle needed to be towed to repair shop.

The contact called on behalf of her daughter who owns a 2022 Hyundai Santa Fe equipped with Kumho Tires, Tire Line: Crugen Premium, Tire Size: 235/60/R18, DOT Number: 000CMYANH. The contact stated that while the vehicle was parked, the rear passenger’s side tire became deflated. The tire was replaced with the spare and the vehicle was taken to a tire retailer and the contact was informed that the other tires had low tread and needed to be replaced. The tires were not replaced. The contact stated that the manufacturer was sent an email and she was awaiting a reply. The manufacturer was not notified of the failure. The approximate failure mileage was 10,000. The VIN was not available.

The front windshield wiper mechanism failed to work twice during a build up of snow/ice on the windshield. The first incident was while starting up the car in my driveway. I had to scoop out and scrape the snow from around the bottom of the arm of the wipers. After working on it for a couple of minutes, the wipers started working. The second time they completely stopped working was while I was driving on a 45 MPH road. Heavy, wet snow from the roof had slid down onto my windshield. I could not see because the wipers stopped working. I had to pull over to the side and physically scoop out the snow with my hand that was around the wiper arms at the bottom of the windshield, half under the hood. It was extremely difficult to get to it. I had to do this twice to get the wipers to start working again. I saw yesterday that there is a recall for this exact issue on 100,000+ Palisades. I am reporting this to the Hyundai Dealership from which we bought the vehicle last year. There were no warnings, lights, signs to indicate the wiper failure.

The contact owns a 2022 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 22V746000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer, Columbia Hyundai (10981 Montgomery Rd, Cincinnati, OH 45249), and Jeff Wyler Superior Hyundai (238 W Mitchell Ave, Cincinnati, OH 45232) were made aware of the issue and confirmed that parts were not yet available. The dealers informed the contact that the next available appointment was in April 2023. The manufacturer was made aware of the issue and a case was opened. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2022 Hyundai Santa Fe. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The check engine warning light was illuminated. In addition, the blue link feature failed to contact Law Enforcement as needed. The vehicle was towed to the dealer; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 55,777.

Gray-Epperson Hyundai, Cleveland TN still responds that there is no remedy. Dealers are unable to provide loaner cars and will not do transmission inspection. They will only update the software which does not ensure that high pressure pump is affected. Waiting for Code P1C2D03 to pop can leave me stranded miles from home and an approved dealership. I will have to fight with Hyundai for tow reimbursement.

2021 HYUNDAI SANTA FE. CONSUMER WRITES IN REGARD TO NHTSA SAFETY RECALL INVOLVING THE 8 SPEED DUAL CLUTCH TRANSMISSION.

I was operating the vehicle at a rate of 35-45 mph while getting on a highway ramp. As I merged and attempted to accelerate, the vehicle downshifted into 2nd gear itself and suddenly dropped in speed. This same incident has taken place multiple times in the past two weeks. Today I was able to catch it on video.

The contact owns a 2022 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 22V746000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The engine has had an oil leak since purchased new in 2021. This is a 2022 Hyundai Santa Fe with 4 cyl turbo engine. The air filter housing is also saturated with engine oil and the air filter is about 1/3 covered in engine oil, resulting in minimal protection. The possibility of fire is very realistic.

The contact owns a 2022 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 22V746000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the center console electronic gear shifter intermittently failed to operate as needed. The contact stated that she depressed the button on the console several times to shift the vehicle into the intended gear. There was no warning light illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 3. Parts distribution disconnect.

The contact owns a 2022 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 22V746000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2022 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 22V746000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

HAVE REPEATEDLY TRIED TO GET THIS RECALL FIXED. HYUNDAI CURRENTLY HAS NO FIX AND NONE IN THE FUTURE

The contact owns a 2022 Hyundai Santa Fe. The contact stated that since purchasing the vehicle, the horn was inoperable. Additionally, the TPMS was offering an incorrect reading. The contact took the vehicle to the local dealer and the contact was informed that nitrogen needed to be used while inflating the tires. The vehicle was repaired but continued to experience the failure. The manufacturer had not been informed of the failure. The failure mileage was approximately 3,000

The contact owns a 2022 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 22V746000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated that after starting the vehicle in her driveway, she was unable to shift the vehicle into drive(D). The contact stated that the vehicle could not be shifted into any gear. The contact stated that the following day the vehicle was started and then was driven to a dealer. The vehicle had not yet been diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 6,000. Parts distribution disconnect.

My car has stalled and shut down and locked up completely while I was driving the vehicle for the 4 th time Thanksgiving Day. I was petrified! I called service at the dealership and they wanted to charge me. The car isn’t even a year old! What is Hyundai going to do about this?

My vehicle has been having intermittent cylinder misfires for about 4-5 months now. Initially, before I knew this was the issue, I didn't think much of it because the shaking that would occur was mild, but as it gradually worsened I knew there was a bigger issue. I will start my car, the check engine light will be on, and the car will shake very hard with acceleration throughout the entire drive. I know that it is a cylinder misfire because I will get an alert on MyHyundai app telling me that a DTC code has been detected, this is the code, "DTC P030100" (the servicing department confirmed this was the misfire code). I have come to learn that the car usually only populates the code when the issue occurs for consecutive trips. As this is an intermittent issue, there are times when I know that the car is misfiring during the drive (it is obvious), but I will not be sent a DTC notification. I have taken my car to the dealership 3 times for this issue with documented DTC codes for each visit. Upon my initial visit to get this seen about, my local Hyundai dealership changed the spark plugs and coil packs in an attempt to fix the issue (although the spark plugs should not usually need replacing at 20,000 miles). It was about 2 days until it started misfiring again. Since then, I have taken it back to the dealership twice because of this unresolved issue, but if the cylinders are not misfiring the day I take it, the issue is dismissed. I truly do not think they know or care to investigate the matter further. I have taken it to the dealership 3 times within the last 3 weeks regarding this issue. I have to imagine this is a safety issue as it can increase the chance of engine failure. Today was the 3rd visit, I picked it up and as I was told, "we saw the DTC code, but the cylinder was not misfiring when we looked at it, so we drove it around a good bit and no issues so the code was cleared".

When I was driving the moonroof exploded without any incident and we didn’t have any car near us.

The contact owns a 2022 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 22V746000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated while driving approximately 35 MPH, the vehicle began to jerk, and the transmission shifted to a lower gear. The contact stated that the "Transmission System Error" message was displayed. The contact drove the vehicle to a dealer who diagnosed the vehicle and determined that the transmission had failed and needed to be replaced. The vehicle had not been repaired. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 8,000. Parts distribution disconnect.

On Friday 10/28/2022, I took my vehicle to receive its first oil change at a third party location at 7,042 miles and was told by the mechanic that there was significant metal pieces in the oil filter, which was abnormal for a brand new car but I was told it should be okay so I continued driving the car. My family and I left on a 700 mile road trip the next morning and by that night, the engine began making a knocking noise. On Sunday morning 10/30/2022, the engine would not accelerate anymore. On Tuesday 11/01/2022, I took the vehicle to Sport Durst Hyundai in Durham, NC who informed me the engine has failed but it would not be covered under warranty because they do not deem this to be a manufacturers defect. The car is not drivable and Hyundai is unwilling to replace the engine on a car with less than 8,000 miles on it. There is no reason my engine should have failed on a brand new car.

I received the warning: "A possible condition with your Transmission Control System has been detected with your 2022 SANTA FE (5NMS5DAL4NH384740) on 10/17/2022 at 05:12 pm PDT. A full system check is recommended to be done when convenient. Use the MyHyundai app or visit www.myhyundai.com to schedule an appointment with your preferred dealer."

The contact owns a 2022 Hyundai Santa Fe. The contact stated that on multiple occasions while driving approximately 25-40 MPH, the RPM increased to 5,000 however, the vehicle failed to respond. The contact was turned off and restarted the vehicle. No warning lights were illuminated. The contact called the local dealer and was advised to schedule an appointment to have the vehicle diagnosed. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 9,000.

3rd and worse instance where had loss of power. While trying to accelerate onto the highway my vehicle would not do over 30mph (highway is 60mph zone). No lights illuminated on dash that there was any issue. Impeded traffic until I could pull over. This was VERY dangerous, I was lucky to not be rearended while trying to merge on highway. Dealer has had my vehicle for a week not being able to reproduce event. No codes in computer and unable to locate any recalls.

The contact owns a 2022 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 22V746000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.