NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2010 Hyundai Sonata. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
TL* THE CONTACT OWNS A 2010 HYUNDAI SONATA. THE CONTACT STATED THAT ALL FOUR DOOR HANDLES BECAME FRACTURED AND SEPARATED FROM THE DOORS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 125,526.
THE DRIVER SIDE FROM DOOR HANDLE FELL OFF WHEN TRYING TO OPEN THE DOOR. *TR
SOMETIME W/IN THE PAST 2 YEARS, I CHECKED YOUR WEBSITE FOR "ANY" MECHANICAL COMPLAINTS THAT HAD BEEN FILED ABOUT THE 2010 HYUNDAI SONATA GLS. THERE WERE 44 (FILED NATIONALLY) FOR BROKEN DOOR HANDLES AND STICKING BRAKE CALIPERS. WELL, YESTERDAY (9-6-2014) AS I WAS ENTERING MY VEHICLE IN THE AFTERNOON, THE DRIVER'S SIDE DOOR HANDLE "BROKE COMPLETELY OFF." I'M RETIRED, SINGLE AND VERY RARELY HAVE PASSENGERS IN MY VEHICLE, THEREBY LITTLE USE OF THE OTHER DOOR HANDLES......JUST 4 YEARS OF USING MY DRIVER'S SIDE DOOR. I'M ELDERLY, NOT AGGRESSIVE OR ROUGH ON EQUIPMENT, NOR IN A HURRY. IT WAS JUST A NORMAL PULL ON MY DOOR HANDLE AND IT SNAPPED COMPLETELY OFF. I'VE EVEN BEEN MORE CAUTIOUS ABOUT OPENING MY DOOR SINCE I READ ABOUT PRIOR COMPLAINTS IN THE PAST ON YOUR WEBSITE. WELL, I JUST THOUGHT I'D ADD MY "TWO CENTS" SINCE DOORS HANDLES SEEM TO BE ONE OF TWO COMMON PROBLEMS W/ MY MODEL. OVERALL, WHEN I LAST CHECKED YOUR WEBSITE AND SAW ONLY 44 COMPLAINTS FOR THE 2010 MODEL, I WAS IMPRESSED......BUT NEVER EXPECTED IT TO EVER HAPPEN TO ME. BAD LUCK I GUESS. HOPE THE DEALERSHIP HONORS THE WARRANTY WHEN I CALL THEM TOMORROW. I BOUGHT THE CAR NEW AND REALLY LIKE IT. IT HAS PERFORMED WELL AND I'M VERY PROACTIVE WHEN IT COMES TO MAINTENANCE. *TR
I HAVE HAD MY 2010 HYUNDAI SONATA SINCE 2011. WHEN I HAD 60 THOUSAND MILES ON THE CAR IT WAS UNDER WARRANTY SO I HAD 2 DOOR HANDLES THAT HAD TO BE REPLACED DUE TO THEM BRAKING OFF IN THE SAME AREA. THEY REPLACED THEM FREE FOR ME BUT NOW I HAVE ANOTHER HANDLE THAT IS BROKEN OFF. HAS THERE BEEN A RECALL ON THEM BREAKING IF SO I WOULD LIKE TO KNOW WHY I WAS NEVER SENT ANY INFORMATION ON THAT. WHEN I TALK WITH THE PEOPLE AT THE DEALERSHIP ONE DEALER TELLS ME THEY HAVE HAD PROBLEMS WITH THE 2010 SONATA DOOR HANDLES, BUT ANOTHER DEALERS SAYS THAT THEY HAVEN'T. WHAT IS THE TRUTH. THEY BREAK OFF IN THE SAME AREA AND THIS TIME I AM NOT UNDER WARRANTY SO THEY WANT TO CHARGE ME $310.00 TO REPLACE THE HANDLE. THAT IS SO OUTRAGEOUS. ALSO THE DOOR HANDLE ON THE DRIVER'S INSIDE POP AND YOU HAVE TO ROLL DOWN WINDOW AND OUT FROM THE OUTSIDE. I HAVE DECIDED THAT I WILL BE SELLING THIS CAR AND WILL NOT BUY A HYUNDAI AGAIN AND WILL NOT ADVISE ANYONE ELSE TOO. TO ME THESE ARE EASY FIXES THAT THE DEALERS ARE CHARGING YOU OUTRAGEOUS PRICES FOR. *TR
WHEN SPEEDING UP OR SLOWING DOWN THE ESC LIGHT CAN COME ON. CAR APPEARS TO HAVE TROUBLE CHANGING GEARS WHEN THIS HAPPENS. WHEN THE ISSUE OCCURS AFTER STOPPING OR YIELDING THEN THE CAR CAN GO INTO A JOLTING BACK AND FORTH MOTION FOR A FEW SECONDS UP UNTO ABOUT 30 SECONDS BEFORE IT SMOOTHS OUT. ALSO, SOME TIMES, THE CAR IS UNRESPONSIVE FOR A FEW SECONDS UP UNTO 30 SECONDS BEFORE IT WILL RESPOND TO THE GAS PEDAL BEING PUSHED. STOPPING THE CAR AND RESTARTING THE ENGINE APPEARS TO CLEAR THE ESC LIGHT, BUT IT CAN COME BACK ON RANDOMLY AT ANOTHER SPEEDING UP OR SLOWING DOWN. DEALER APPEARS TO HAVE NO ANSWER AFTER 5 DAYS IN THEIR SERVICE SHOP. *TR
ESC OFF LIGHT COMES ON AND GOES OFF. MY CAR WONT SPEED UP ON THE FREEWAY WHILE THIS IS HAPPENING AND HAS ALMOST PUT US IN 2 ACCIDENTS. MY ESC OFF LIGHT TURNS ON BY ITSELF AND CAUSES THE CAR TO SLOW WHILE IM DRIVING OR EVEN PEEL OUT IN PARKING LOTS. I FOLLOW POSTED SPEED SIGNS, BUT THIS SWITCH TURNING ON AND OFF ON ITS OWN WITH MY TWO VERY YOUNG CHILDREN IN THE CAR IS VERY DANGEROUS AND EVEN MORE SCARY. *TR
ON VACATION, MY HUSBAND ATTEMPTED TO OPEN THE LEFT REAR PASSENGER DOOR AND THE HANDLE FELL OFF IN HIS HAND. I TOOK THE PLASTIC HANDLE AND INSIDE PLASTIC PARTS TO THE DEALER TO REPAIR. WAS TOLD THAT THE HANDLE WAS NOT COVERED UNDER MANUFACTURERS WARRANTY AND THE COST TO REPLACE WAS $238.00. READING THE OTHER INCIDENTS REPORTED TO NHTSA, IT IS OBVIOUS THAT WHAT HAPPENED TO ME IS NOT AN ISOLATED INCIDENT AND NEEDS TO BE ADDRESSED BY HYUNDAI. I HAVE HAD MANY CARS WITH PLASTIC HANDLES, NONE OF WHICH HAVE FALLEN OFF IN MY HAND IN 45 YEARS OF DRIVING! I AM CONCERNED THAT HAVING HYUNDAI REPLACE THE HANDLE WITH THE SAME PARTS WILL NOT SOLVE THE PROBLEM, AS OTHER PEOPLE HAVE HAD THEM REPLACED ONLY TO BREAK AGAIN...OR OTHER HANDLES WILL COME OFF. THIS IS NOT ONLY AN EXTREME INCONVENIENCE BUT COULD POTENTIALLY BE A SAFETY HAZARD AS ANYONE STUCK IN A HYUNDAI SONATA IS NOT ACCESSIBLE WITH THAT DOOR IN CASE OF ACCIDENT, FIRE ETC.
THE DRIVERS SIDE REAR OUTSIDE DOOR HANDLE HAS BROKEN OFF BY JUST PULLING THE HANDLE. *TR
DRIVER SIDE - OUTSIDE DOOR HANDLE JUST FELL OFF IN HAND. THIS IS THE 3RD HANDLE THAT HAS FALLEN OFF IN LESS THAN 4 YEARS - WHEN IT DOES THERE IS NO WAY TO OPEN THE DOOR FROM THE OUTSIDE. YOU ASK WHY IT IS A SAFETY HAZZARD - WHEN THERE IS ONLY ONE PERSON AND YOU GO SOME WHERE IN THE CAR - THE ONLY WAY YOU CAN GET IN IS TO OPEN ANOTHER DOOR AND RELEASE THE BROKEN HANDLE DOOR BY THE INSIDE AND THEN WALK AROUND AND GET IN - THIS IS NOT SAFE IN PARKING LOTS AT THIS DAY AND TIME - BY THAT TIME SOME ONE ELSE CAN SLIDE INTO THE CAR WITH YOU - PLEASE LOOK AT HOW MANY PEOPLE ARE HAVING PROBLEMS WITH THIS - MOST OF US HAVE HAD MORE THAT ONE BREAK - THIS IS WAY TO MANY AND THE CAR MANUFACTURER NEEDS TO DO A RECALL AND GET THIS STRAIGHT - A DOOR HANDLE THAT YOU USE TO GET IN AND OUT OF EVERYDAY (THE HINGE) BEING MADE OUT OF PLASTIC - TO ME IF FEEL LIKE THEY DESIGNED IT TO BREAK
MY BACK PASSENGER DOOR HANDLE ON THE OUTSIDE HAS COME OFF. AS I'M READING ONLINE IM SEEING THIS IS A COMMON ISSUE SO I'M TRYING TO COMPREHEND WHY NOTHING IS BEING DONE ABOUT THIS. PEOPLE CAN'T AFFORD TO PAY $200 EVERY OTHER MONTH TO FIX THIS ISSUE!! *TR
DRIVER'S SIDE DOOR HANDLE JUST POPPED OFF FOR NO REASON!!!! *TR
THIS IS ON BEHALF OF MY ELDERLY MOTHER WHO S NOW HAD 2 DIFFERENT OUTSIDE HANDLES FALL OFF UPON TRYING TO OPEN THE DOORS. EXACT DATES ARE UNKNOWN, BUT WE'D ESTIMATE THE 1ST HANDLE FELL OFF EARLY 2014 OR EVEN 2013--THE BACK DRIVER-SIDE DOOR. AS SO MANY OTHERS HAVE REPORTED HERE, IT SIMPLY FELL OFF IN HER HAND WITHOUT OPENING THE DOOR. SHE WAS TOLD BY THE DEALER THERE WAS NO FIX AVL. FROM THE MFR STANDPOINT--AND DUE TO THE PROHIBITIVE COST OF NEARLY $200 TO FIX IT, LIVING ON A FIXED INCOME, SHE'S GONE WITHOUT THIS REPAIR. THE DRIVER'S DOOR OUTSIDE HANDLE LIKEWISE FELL OFF A SHORT TIME LATER, WHICH CAUSED MUCH MORE NUISANCE SINCE SHE WAS REQUIRED TO GET IN THE CAR ON THE PASSENGER SIDE AND CRAWL ACROSS THE FRONT SEAT TO THE DRIVER'S SIDE. FINDING THAT DIFFICULT TO SAY THE LEAST, SHE PAID $182.63 TO GET THAT HANDLE REPLACED AT THE DEALER. ASIDE FROM BEING A MAJOR NUISANCE, THIS COULD PRESENT A SAFETY ISSUE SINCE IN AN ACCIDENT OR SIMILAR SITUATION, IT COULD CAUSE A DELAY OF SEVERAL MINUTES FOR EMERGENCY RESPONDERS TO REACH SOMEONE INSIDE. IN MANY DECADES, WEVE NEVER HAD ANY OTHER CAR DOOR HANDLES BREAK-BUT WITH SO MANY COMPLAINTS ABOUT THESE HANDLES, IT SEEMS HYUNDAI MUST BE USING INFERIOR PRODUCTS FOR THESE PARTICULAR PARTS. COULD NHTSA CONSIDER FORCING HYUNDAI TO REPLACE THESE HANDLES AS PART OF A RECALLAND PERHAPS EVEN PROVIDE REIMBURSEMENT FOR REPAIRS ALREADY MADE? NHTSA JUST REPORTED AN "ENGINE RECALL" THIS MORNING FOR THIS SAME HYUNDAI MODEL, ALONG WITH SEVERAL OTHER MODEL YEARS, WHICH WILL APPARENTLY RESULT IN ENGINES NEEDING TO BE REPLACEDPERHAPS THEY COULD DO A JOINT RECALL TO FIX BOTH ISSUES. ALTHOUGH AFFECTED VIN NUMBERS ARE NOT "OUT" YET FOR THAT RECALL, WHEN I SAW THERE WERE ALREADY 17 OTHER COMPLAINTS JUST SINCE JANUARY ABOUT THIS SAME DOOR HANDLE ISSUE, WE DECIDED TO ADD OUR VOICES. THANKS FOR YOUR CONSIDERATION.
GOING THROUGH A 2-3 INCH PUDDLE OF WATER VEHICLE STEERING LOCKED UP AND BATTERY LIGHT CAME ON. NOW WHEN THERE IS ANY HEAVY RAIN THE CAR STEERING LOCKS UP. *TR
DOOR HANDLES ON MY 2010 HYUNDAI SONATA HAVE FALLEN OFF. THE DOOR HANDLES ARE THE DRIVER DOOR AND THE REAR PASSENGER DOOR. THERE WAS NO EXCESSIVE USE OR FORCE ON THEM. THE JUST BREAK OFF. THIS IS UNSAFE IF I GET INTO AN ACCIDENT AS IT WILL MAKE IT TOUGH TO GET PEOPLE OUT IN AN EMERGENCY. *TR
PASSENGER SIDE REAR DOOR HANDLE WAS BROKEN (TEAR OFF) WHEN MY 11 YEAR OLD KID OPENED THE DOOR WHILE IT IS IN MY GARAGE. LOOKS LIKE TO ME DOOR HANDLES MADE WITH INFERIOR MATERIAL. I WOULD LIKE TO BRING THIS ISSUE TO YOUR NOTICE. HYUNDAI SHOULD REPLACE THE PARTS AND LABOR AT FREE OF COST. I HAVE PRESERVED THE BROKEN DOOR HANDLE PART. *TR
TL* THE CONTACT OWNS A 2010 HYUNDAI SONATA. ON SEVERAL OCCASIONS, THE DOOR HANDLES FRACTURED AND SEPARATED FROM THE VEHICLE. THE DRIVER'S SIDE DOOR HANDLE WAS REPLACED. THE CONTACT ALSO STATED THAT THE OTHER DOOR HANDLES FRACTURED AND SEPARATED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER TO BE INSPECTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. UPDATED 10/19/16*LJ *JS
OPENED REAR LEFT DOOR AND HANDLE CAME OFF. *TR
THE EXTERIOR DOOR HANDLES FRACTURED ON THE FRONT DRIVER SIDE DOOR WHILE OPENING THE DOOR IN THE MORNING OF 6/20/14 AT AROUND 6:40 AM WHILE THE CAR WAS IN PARKING AND THE ENGINE WASN'T STARTED. THE DOOR WOULDN'T OPEN FROM THE OUTSIDE, BUT OPENS FROM THE INSIDE. *TR
THIS ACTUALLY IS THE SECOND TIME WITHIN 2 MONTHS THAT AN OUTSIDE DOOR HANDLE CAME OFF IN OUR HANDS. THIS TIME IT WAS THE FRONT PASSENGER DOOR AND THE FIRST TIME IT WAS THE DRIVER REAR DOOR.. WE VERY SELDOM USE THIS CAR EXCEPT WITH A DRIVER, SO IT IS DIFFICULT TO ACCEPT THIS FAILURE. WE ARE NOW HOLDING OUR BREATH FOR THE OTHER HANDLES TO COME OFF. THE DEALERSHIP ISN'T OFFERING TO ACCEPT OWNERSHIP FOR REPAIRING THIS. WE HAVE SEEN MANY OTHER COMPLAINTS FOR SAME. WILL NOT RECOMMEND THIS MODEL TO OTHERS SINCE HYUNDAI ISN'T BEING HONEST THAT THIS IS A PROBLEM WITH THEIR AUTOS! *TR
TL* THE CONTACT OWNS A 2010 HYUNDAI SONATA. THE CONTACT STATED THAT THE EXTERIOR REAR DRIVER SIDE DOOR HANDLE FRACTURED. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 80,000.
WHEN OPENING THE PASSENGER DOOR, THE DOOR HANDLE CAME OFF IN MY HAND. SEEMS THAT THIS IS A COMMON PROBLEM WITH THIS CAR. HYUNDAI REPLACED IT UNDER THE WARRANTY BUT WHAT HAPPENS THEN? IN CASE OF AN ACCIDENT, EMERGENCY PERSONNEL MAY HAVE TO EVACUATE SOMEONE FROM THE CAR. THEY SHOULD BE ABLE TO OPEN ANY DOOR. *TR
I HAVE HAD 3 SEPARATE OCCURRENCES WHERE THE EXTERIOR DOOR HANDLES HAVE COME OFF WHILE OPENING THE DOORS. I FIXED TWO OF THEM AT MY OWN COST AND NOW HAVE TO REPAIR A 3RD. I HAVE CONTACTED HYUNDAI ABOUT A RECALL AND THEY SAY THERE HAVEN'T BEEN ENOUGH INCIDENCES OF THIS TO RECALL IT. I HAVE SEARCHED THE WEB AND HAVE FOUND MANY COMPLAINTS OF THIS HAPPENING TO OTHERS. I HAVE CONTACTED HYUNDAI AGAIN AND THEY SENT ME A FORM LETTER RESPONSE THAT THEY ARE NOT AT FAULT. I AM AMAZED THAT THERE HAS NOT BEEN A RECALL ON THE DOOR HANDLES. IF YOU SEARCH YOUR DATA BASE OF COMPLAINTS, I AM SURE YOU WILL AGREE. THERE RESPONSE: DEAR [XXX]: THANK YOU FOR CONTACTING HYUNDAI MOTOR AMERICA. WE ARE SORRY TO LEARN OF YOUR DISSATISFACTION WITH THE HANDLES ON YOUR 2010 SONATA. YOUR SATISFACTION IS OUR PRIORITY AND WE APPRECIATE THAT YOU TOOK THE TIME TO SHARE YOUR COMMENTS WITH US. WE TRY TO DESIGN AND EQUIP ALL OF OUR MODELS WITH MATERIALS AND FEATURES THAT WILL APPEAL TO OUR CURRENT AND POTENTIAL CUSTOMERS. SOME OF THE FACTORS THAT ARE EVALUATED DURING VEHICLE DESIGN AND PRODUCTIONS INCLUDE DEMAND, SAFETY, DURABILITY, EFFICIENCY, COMFORT, CONVENIENCE AND AESTHETICS. WE ARE SOMETIMES UNABLE TO PRODUCE AN AUTOMOBILE WITH THE FEATURES AND MATERIAL THAT WILL SATISFY OR APPEAL TO ALL OF OUR CUSTOMERS MY RESPONSE BACK YOUR COMMENTS ARE HOLLOW AND WITHOUT ANY RESPONSIBILITY TO THE QUALITY OF YOUR PARTS. "WE ARE SOMETIMES UNABLE TO PRODUCE AN AUTOMOBILE WITH THE FEATURES AND MATERIAL THAT WILL SATISFY OR APPEAL TO ALL OF OUR CUSTOMERS" I DIDN'T REALIZE THAT THE DOOR HANDLES FALLING OFF OF A CAR IS A "FEATURE". IS THAT A STANDARD FEATURE OR AN UPGRADE? I AM SORRY BUT I WILL BE FORCED TO COMMUNICATE MY DISSATISFACTION TO ALL THAT WILL LISTEN. YOU OFFER NO VALUE WITH YOUR WORDS AND NO HELP WITH THE COST OF REPAIR. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
WHILE TRAVELING 55+MPH ON THE HIGHWAY IN A CURVE THAT IS CURVING RIGHT. THE CAR STARTS TO ROCK/SWAY SIDE TO SIDE. SIMILAR TO A GUST OF WIND BLOWING AGAINST THE CAR FROM THE SIDE. PROBLEM ONLY OCCURS WHEN OVER 55MPH AND DRIVING THROUGH A CURVE ON A HIGHWAY. CAR SEEMS NORMAL WHEN GOING STRAIGHT OR ON INSIDE ROADS AT LOWER SPEEDS. ALIGNMENT WAS GOOD, AND INSPECTION BY SEARS FOUND NO ISSUES. NOTHING LOOSE ETC. NO RECALL FROM HYUNDAI. THIS IS A MAJOR CONCERN ESPECIALLY WHEN DRIVING ON ICY ROADS. THIS PROBLEM MAY LEAD TO AN ACCIDENT/CRASH. *TR
THE ESC LIGHT INTERMITTENTLY COMES ON AND OF AND THE ESC BUTTON DOES NOT DO ANYTHING. *TR
TL* THE CONTACT OWNS A 2010 HYUNDAI SONATA. THE CONTACT STATED THAT ALL FOUR DOOR HANDLES FRACTURED. AS A RESULT, THE CONTACT HAD TO CONTINUOUSLY LEAVE THE WINDOW DOWN IN ORDER TO OPEN THE DOOR FROM INSIDE THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 80,000. UPDATED 08/28/14*LJ UPDATED 08/29/2014 *JS
THE OUTSIDE REAR DOOR HANDLES BROKE. ONE CAME OFF COMPLETELY, THE OTHER IS STILL ATTACHED BUT DOES NOT WORK. IT WILL NOT OPEN DOOR. *TR
CPSC:I1430249A. 2010 HYUNDAI SONATA. CONSUMER STATED THE INTERNALS OF THE DOOR HANDLES ON THE CAR ARE MADE OF A BRITTLE, INFERIOR PLASTIC INSTEAD OF METAL. *LN THE CONSUMER STATED THE DOOR HANDLES COULD EASILY BREAK OFF, LEAVING THE OCCUPANTS IN THE VEHICLE TRAPPED, IN THE EVENT OF AN EMERGENCY. TWO OF THE DOOR HANDLES BROKE OFF IN ONE DAY, ON THE CONSUMERS VEHICLE. *JB
TL* THE CONTACT OWNS A 2010 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING 5 MPH AND EXITING AN ALLEYWAY, ANOTHER VEHICLE CRASHED INTO THE FRONT DRIVER'S SIDE AND THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED NECK, HEAD AND WRIST INJURIES. ALSO, THE CONTACT MENTIONED THAT THE OTHER DRIVER SUSTAINED UNKNOWN INJURIES. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 42,817. UPDATED 05/28/14*LJ UPDATED 05/30/2014 *JS
DRIVER DOOR HANDLE BROKE OFF. NO ONE DRIVING , NO TRAUMA, PLASTIC BROKEN . WAS SITTING IN DRIVEWAY. *TR
AFTER PARKING I REACHED TO OPEN THE BACK DRIVERS SIDE DOOR TO GET SOMETHING OUT OF THE BACK SEAT AND THE HANDLE BROKE OFF IN MY HAND. *TR
TL* THE CONTACT OWNS A 2010 HYUNDAI SONATA. THE CONTACT STATED THAT WHEN SHE OPENED THE DRIVER'S DOOR, THE EXTERIOR DOOR HANDLE BECAME FRACTURED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 66,000. *TR
REAR DOOR HANDLE WAS PULLED TO OPEN THE REAR DOOR, DOOR OPENED BUT THE DOOR HANDLE BROKE WHERE IT CONNECTS INSIDE THE DOOR AND NOW IT WILL NOT WORK. DOOR CAN STILL BE OPENED FROM THE INSIDE. *TR
I ATTEMPTED TO OPEN MY UNLOCKED LEFT REAR DOOR AND THE PLASTIC DOOR HANDLE BROKE OFF IN MY HAND. NOW I CANNOT OPEN THIS DOOR FROM THE OUTSIDE. - ON 02/10/2014 AT 1200 PM - APPROXIMATELY 30 DEGREES F - NO FORCE OF ANY KIND USED, THE PULL HANDLE JUST BROKE OFF FROM THE LINKAGE WHICH LOCKS MY REAR DOOR PLEASE GIVE ME A CONFIRMATION NUMBER. THANK YOU *TR
WHEN VEHICLE IS COLD AND I DECELERATE DOWN THRU 20 MPH, THE TRANSMISSION DOWN SHIFTS ABRUPTLY CAUSING A JERKING MOTION. I HAVE BEEN TOLD BY AN AUTO MECHANIC WHO RESEARCHED IT THAT THERE WAS AN ACTUAL RECALL BY HYUNDAI FOR THIS ISSUE. HE SAID THE PROBLEM WAS THAT HYUNDAI INSTALLED COMPUTER CONTROL EQUIPMENT FROM AN OLDER MODEL IN THEIR 2010 SONATAS AND THIS RESULTED IN A FAILURE IN PROPER COMMUNICATION BETWEEN THE COMPUTER AND THE AUTOMATIC TRANSMISSION'S SOLENOID, CAUSING THE ABRUPT DOWN SHIFTING AT 20 MPH WHEN CAR IS COLD. ONE LAST NOTE: WHEN THIS FIRST STARTED OCCURRING, IT WOULD CAUSE THE "FIX ENGINE" LIGHT TO COME ON, BUT THIS HAS NOT HAPPENED FOR ABOUT THE LAST THREE WEEKS. THE ABRUPT DOWN SHIFTING WHEN COLD STILL OCCURS CONSISTENTLY, ALWAYS RIGHT AROUND 20 MPH. *TR
AT 2014 -CRASH THE AIR BACK WAS NEVER DEPLOYED IT WAS NEXT TO RED LGHT AND I WAS IMPACT IN THE TRUNK WITH JEEP WRANGLER AND IMPULSED TO 90'S MERCURY AT FRONT THREE VEHCULOS WAS INVOLVED AND I WAS IN THE MIDDLE I HAVE CERVICAL INJURE THAT MAKE PINTCH NERVES AND DESEASE THAT IS VERY PAINFULLY NOW I'M UNDER PILLS AND QUIROPRACTOR SERVICES
UPON ATTEMPTING TO ENTER VEHICLE AT DRIVER'S DOOR, DOOR HANDLE CAME OFF IN HAND AND DOOR COULD NOT BE OPENED BY NORMAL MEANS. *TR
DOOR HANDLES ARE BREAKING OFF ON THE BACK DOORS AND THE FRONT HANDLES ARE ON THE WAY OUT. *TR
TL* THE CONTACT OWNS A 2010 HYUNDAI SONATA. THE CONTACT STATED THAT EXTERIOR PLASTIC DOOR HANDLES WERE DEFECTIVE AND THAT THE REAR DRIVER'S SIDE DOOR HANDLE WAS FRACTURED. THE VEHICLE WAS NOT TAKEN TO DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 83,000.
TL* THE CONTACT OWNS A 2010 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE ATTEMPTING TO OPEN THE REAR DRIVER'S SIDE DOOR, THE HANDLE BECAME DETACHED FROM THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 68,000.
UPON ATTEMPTING TO ENTER VEHICLE AT PASSENGER SIDE DOOR, DOOR HANDLE CAME OFF IN HAND AND DOOR COULD NOT BE OPENED BY NORMAL MEANS. *TR
TWO EXTERIOR DOOR HANDLES, ONE ON THE FRONT PASSENGER SIDE AND ONE ON THE REAR DRIVER'S SIDE BROKE OFF IN MY HAND. THIS HAPPENED WITHIN A COUPLE OF HOURS OF EACH OTHER. *TR
THE REAR DRIVER SIDE BRAKE WAS MAKING A GRINDING NOISE. TOOK TO THE SHOP AND THEY SAY THE CALIPER IS WORKING UNEVEN AND CAUSING THE PAD TO BRAKE DOWN FASTER THAN NORMAL, IT WAS ON BARE MEDAL. COULD THIS BE THE CROSSBAR RECALL CAUSING THIS TO GET UNEVEN OR AN UNRELATED ITEM? THE OTHER SIDE STILL HAD 40% PAD ON IT. THIS SEEMS LIKE A PROBLEM TO ME. *TR
WE HAD TO REPLACE THE REAR BRAKE PADS IN AUGUST 2013 AND NOW IN DECEMBER 2013 HAVING AN ISSUE WITH THE REAR DRIVER SIDE PAD STICKING. AFTER HEARING THE GRINDING NOISE AGAIN I TOOK IT TO THE REPAIR SHOP. THEY ARE REPLACING THE ROTOR, PADS AND CALIPERS FOR FAILURE TO FUNCTION AT A COST OF $400. THE FRONT PADS WERE STILL IN GOOD CONDITION. THESE ARE HYUNDAI OEM BRAKES. I HAVE BEEN READING NUMEROUS COMPLAINTS ABOUT REAR BRAKE ISSUES ON OTHER 2010 HYUNDAI VEHICLES. I HAVE ALSO READ THAT THERE IS A CLASS ACTION LAW SUITE IN NEW YORK OVER THIS SAME ISSUE. I WANTED TO MAKE A REPORT AND POSSIBLY FIND OUT IF THERE ARE ANY PLANS FOR AN INVESTIGATION. HYUNDAI DOES NOT SEEM TO HAVE ANY PLANS TO RECALL SINCE THE ISSUE SEEMS TO HAVE EXISTED ALONG TIME. THIS IS FAR FROM NORMAL WEAR AND TEAR AND AT THE COST OF THE PURPOSED (BY HYUNDAI SERVICE) PERIODIC REMOVAL, CLEANING, AND LUBING OF THE BRAKE PADS. THIS IS NOT NORMAL ON ANY OTHER CAR AND I CANNOT SEE THIS A NON ISSUE. THAT IS NOT TO MENTION THE DANGER OF POSSIBLE BRAKE FAILURE. IS HYUNDAI WAITING FOR SOMEONE TO DIE FIRST? *TR
THE REAR DRIVER-SIDE DOOR HANDLE FELL OFF THE VEHICLE; THE PLASTIC USED TO ATTACH THE HANDLE TO THE INTERIOR PORTION OF THE MECHANISM SIMPLY BROKE INSIDE THE DOOR -- NO DAMAGE HAD BEEN DONE PRIOR TO THE HANDLE AND IT WAS NOT USED HARSHLY. THE PASSENGER-SIDE FRONT DOOR HANDLE HAS BECOME VERY LOOSE AND THE PLASTIC ON THE INSIDE OF THE DOOR HANDLE APPEARS TO BE CRACKING. *TR
THE PASSENGER SIDE DOOR HANDLE FELL OFF IN MY HANDS. NO FORCE WAS USED AND NO NOISE WAS MADE (IE: CRACKING OR AND OTHER PIECES WERE SEEN THAT FELL OFF OTHER THEN THE HANDLE ITSELF). THIS DOOR AND THE REAR DOORS ARE VERY RARELY USED, I HAVE NO KIDS AND AM THE ONLY 1 THAT USES THIS CAR AND VERY RARELY HAVE ANY PASSENGERS. THE DRIVER'S SIDE IS THE ONE I OPEN REGULARLY. I CALLED HYUNDAI DEALERSHIP WHERE I GOT THE CAR AND THEY CLAIM THERE ARE NO RECALLS ARE ON THIS DESPITE KNOWING OF OTHER'S WHO HAD MULTIPLE DOORS BREAK IN A SIMILAR FASHION AND SEEING MANY OTHER INCIDENTS OF THIS REPORTED ON NHTSA SITE. THEY DIDN'T SEEM TO CARE EITHER OR RECORD THE INFORMATION OF THIS ISSUE. IN CHECKING HYUNDAI DEALERSHIP'S ARE CHARGING BETWEEN $200 TO $300 TO REPAIR THE DOOR HANDLE. THIS IS A SAFETY ISSUE IF SOMEONE CANNOT GET INTO THE CAR TO RESCUE SOMEONE OR IF THEY ARE TRYING TO RETRIEVE A CHILD. IN READING THE OTHER COMPLAINTS I HOPE MY OTHER 3 DON'T BREAK NOW AND I'M ON THE HOOK TO REPAIR THOSE OUT-OF-POCKET TO. THIS IS OBVIOUSLY SHODDY WORKMANSHIP. IN ALL MY YEARS/MULTIPLE CARS I NEVER HAD A CAR DOOR HANDLE BREAK. ITS VERY CHEAP PLASTIC. *TR
MY DOOR HANDLES, RIGHT FRONT, LEFT AND RIGHT REAR HAS BROKEN OFF IN A 3 MONTHS TIME. THERE WAS NO PULLING HARD, OR HANDLING THE DOOR HANDLES ROUGH. I HAVE ONE DOOR HANDLE WORKING PROPERLY AND THAT IS THE DRIVER SIDE, IF THAT ONE BREAKS, I HAVE NO WAY TO GET IN MY CAR, I WENT TO THE DEALER NEAR ME AND THEY WANT $460.00 TO REPAIR, PLACE AND PAINT. AM I UNDER WARRANTY, AND THE ANSWER WAS NO, MY CAR HAS 68,000. MILES. HOW CAN YOU NOT RECALL, OR COVER A DEFECT IN A 2010 VEHICLE. I'M SO AFRAID MY DRIVER HANDLE IS GOING TO BREAK, I AM GOING TO HAVE TO REPLACE THE HANDLES MYSELF IF HYUNDAI DOES NOT COME UP WITH A RECALL. *TR
THE DEALER REFUSED TO PERFORM WARRANTY WORK WHEN THE CHECK ENGINE LIGHT CAME ON UNLESS I AGREED TO PAY A FEE OF APPROXIMATELY $125 IF THE DEALER DECIDED THAT THE WORK WAS NOT COVERED BY THE WARRANTY. *TR
I HAVE A 2010 HYUNDAI SONATA WITH APPROXIMATELY 77,000 MILES ON IT. MY PASSENGER SIDE DOOR HANDLE CAME OFF TODAY, 11/29/13. THIS IS THE 2ND ONE IN THE LAST 6 MONTHS THAT HAS COME COMPLETELY OFF WHEN SOMEONE TRIED TO OPEN IT. THIS HAPPENED DURING NORMAL CONDITIONS AND USE. THE HANDLES ONLY HAVE PLASTIC CLIPS HOLDING THEM ON. I FEEL THAT THIS IS A BIG PROBLEM AND COULD BE A SERIOUS SAFETY HAZARD. HYUNDAI NEEDS TO LOOK INTO THIS AND RECALL AS IT SEEMS TO BE A HUGE PROBLEM THAT MANY OWNERS ARE HAVING. THE DEALER QUOTED ME A PRICE OF $250 TO REPLACE IT WITH ONE THAT WAS PAINTED TO MATCH MY CAR. *TR
TL* THE CONTACT OWNS A 2010 HYUNDAI SONATA. THE CONTACT STATED THAT THE REAR DRIVER AND PASSENGER'S SIDE DOOR HANDLES BECAME BECAME DISENGAGED. THE FAILURE WAS RECURRING. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
TL* THE CONTACT OWNS A 2010 HYUNDAI SONATA. THE CONTACT STATED THAT HE ATTEMPTED TO OPEN THE REAR PASSENGER'S SIDE DOOR AND THE HANDLE DETACHED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE ENTIRE HANDLE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 63,000.
Data synced from NHTSA on May 4, 2026