NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2012 Hyundai Tucson. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE AND ENGINE COOLING). THE CONTACT SCHEDULED AN APPOINTMENT AND TOOK THE VEHICLE TO MARTIN SWANTY HYUNDAI (928-692-3232, LOCATED AT 4180 STOCKTON HILL ROAD, KINGMAN, AZ 86409). THE CONTACT WAS INFORMED TO COME BACK ANOTHER TIME BECAUSE THE PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE AND ENGINE COOLING). THE CONTACT CALLED JIM BURKE AUTOMOTIVE SERVICE CENTER AT 205-291-1119 (LOCATED AT 445 13TH ST N, BIRMINGHAM, AL 35203) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
I WAS DRIVING MY HYUNDAI SMALL SUV LEAVING THE GYM AND THE VEHICLE STARTED TO NOT WANT TO PULL. I THEN STARTED TO MAKE A CLICK SOUND THEN DIED. ITS BEEN TO 2 SHOPS THE FIRST ONE LAUGHED AT ME. TELLING ME A ENGINE WOULD BE 4 TO 6 THOUSAND AND HE WOULD NOT WORK ON IT. THE SECOND ONE ASKED HAS THERE BEEN A RECALL BECAUSE OF HOW IT STOP WORKING AND DUE TO THE FACT THE WEB IS FULL OF STORIES OF THEM BREAKING DOWN. THE MILEAGE IS 101000
TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. HARRISONBURG HYUNDAI (2811 S MAIN ST, HARRISONBURG, VA 22801, (855) 475-9483) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARTED, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE MECHANIC DID NOT WANT TO PERFORM A DIAGNOSTIC TEST. THE CONTACT WAS ADVISED TO SCHEDULE AN APPOINTMENT WITH THE DEALER. THE FAILURE MILEAGE WAS 114,888. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
I WAS DRIVING ON THE FREEWAY WHEN I SUDDENLY LOST POWER TO MY STEERING AND ACCELERATOR. THE CAR HAD QUIT RUNNING BUT WAS STILL RECEIVING POWER FROM THE BATTERY. IT WAS A SEVERELY DANGEROUS SITUATION AS I WAS NOT ABLE TO GET COMPLETELY OFF OF THE FREEWAY ONTO THE SHOULDER BEFORE MY VEHICLE STOPPED MOVING. WSDOT AND WASHINGTON STATE PATROL ASSISTED GETTING ME OFF OF THE FREEWAY TO A SAFE LOCATION. I HAD IT TOWED TO A REPAIR SHOP. THEY DIAGNOSED CATASTROPHIC ENGINE FAILURE AND THAT THE CAR NEEDS A NEW ENGINE. IT IS A 2012 HYUNDAI TUCSON WITH A 2.4L ENGINE. ADDITIONALLY, AT 75,000 THE TRANSMISSION FAILED IN THIS VEHICLE, AND WAS REPLACED AT THAT TIME. THIS WAS COVERED BY MY EXTENDED WARRANTY AT THE TIME.
TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. WHILE DRIVING, THE RPMS TOOK LONGER THAN NORMAL TO ENGAGE DURING ACCELERATION. OCCASIONALLY, THE RPM DIAL WOULD NOT MOVE AT ALL. ALSO, THE ABS INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC AND CODE: "P3018" AND "SHIFT DELAY" WERE LOCATED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT PLANNED TO SCHEDULE AN APPOINTMENT AT FUCCILO HYUNDAI OF SYRACUSE (2601 ERIE BLVD E, SYRACUSE, NY 13224, (315) 445-7900) THIS WEEK. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 102,000.
"TAKATA RECALL" AS MY 2012 HYUNDAI TUCSON REACHED 100,000 MILES MY TRANSMISSION WENT OUT AND LEFT ME STRANDED. I HAD A REBUILT TRANSMISSION PUT IN, THAT WAS PURCHASED FROM THE DEALERSHIP. NOW I AM AT 132,000 MILES AND MY ENGINE IS KNOCKING. THE KNOCKING GETS LOUD DURING ACCELERATION, AND HAS QUICKLY GONE FROM A TICKING SOUND ON THE FRONT PASSENGER SIDE OF THE VEHICLE TO A LOUD KNOCK. MY MECHANIC IS SAYING THAT THERE IS NO COMING BACK FROM THIS, THE ENGINE WILL NEED TO BE REPLACED. OIL CHANGES ARE DONE ON TIME, THERE IS OIL IN THE CAR NOW BUT A ROD IS KNOCKING LOUDLY. THIS CAR WILL HAVE BEEN PURCHASED TWICE ONCE I HAVE PUT ALL THE REPAIRS INTO IT THAT REALLY SHOULDN'T NEED TO BE PUT INTO A CAR AT THIS STAGE OF IT'S LIFE.
THE VEHICLE DEVELOPED A RATTLING NOISE FROM THE LOWER HALF OF THE ENGINE WHILE DRIVING ON THE FREEWAY WITH MY FAMILY. I MANAGED TO GET HOME AND THEN QUICKLY TOOK IT TO MY LOCAL MECHANIC; WHO INFORMED ME IT SOUNDED LIKE A SPUN BEARING. HE STATED HE WOULD NOT KNOW FOR SURE UNTIL HE TOOK APART THE MOTOR. THE MECHANIC ADVISED THAT I TAKE IT TO THE DEALER SINCE I PURCHASED THE VEHICLE BRAND NEW. I CALLED MY TWO LOCAL DEALERS WHO INFORMED ME THE CAR WAS OUT OF WARRANTY AND ALSO NOT PART OF THE THETA II ENGINE RECALL CAMPAIGN. SINCE THE CAR WAS NOT BUILT IN THE ALABAMA PLANT; IT ALSO DID NOT QUALIFY FOR THE EXTENDED WARRANTY GIVEN TO VEHICLES BUILT HERE WITH THAT ENGINE. I WAS QUOTED AN ESTIMATED $10,000 BY THE DEALER IN REGARDS TO PUTTING IN A REMANUFACTURED ENGINE ON THE VEHICLE. AFTER RECEIVING THESE RESPONSES I NOTIFIED HYUNDAI'S WARRANTY DISPUTE RESOLUTION. THEY TOO INFORMED ME THE VEHICLE WAS OUT OF WARRANTY. THEY INFORMED THEY NEEDED TO TAKE APART THE ENGINE TO SEE WHAT THE ISSUE WAS. HOWEVER, THE GAMBLE WAS THAT I WOULD MOST LIKELY HAVE TO PAY FOR THE LABOR OF THIS. I WAS WITHOUT TRANSPORTATION AND GAVE UP RESOLVING THIS THROUGH HYUNDAI. MY MECHANIC WAS ABLE TO FIND ME A USED ENGINE WITH LOW MILES (70K) TO PUT IN MY VEHICLE. THE TOTAL COST FOR THE ENGINE WAS SHY OF $5,000 WHICH WASN'T TOO FAR FROM WHAT THE CAR IS WORTH NOW.
CONTACT IS THE OWNER OF A 2012 HYUNDAI TUSCON. ENGINE HAS A KNOCKING NOISE - SLOWS DOWN ON ACCELERATION - A LOSING OIL. DEALER WAS CONTACTED WITH REGARDS TO RECALL #181. CONTACT WAS TOLD THAT MY VEHICLE WAS NOT PART OF THE RECALL. RECALL STATES HYUNDAI TUSCON MODEL YEAR 2011 THROUGH 2013. CONTACT HAS BEEN READING THE COMPLAINTS REGARDING THE ENGINE AND THEY ALL SEEM VERY SIMILAR. CONTACT TRAVELS ON THE HIGHWAY DAILY AND IS NOW AFRAID OF AN ENGINE STALL. CONTACT IS UPSET THAT SAID VEHICLE IS NOT PART OF THE RECALL. CURRENT MILEAGE 106,248
IM HAVING PROBLEMS WITH VIBRATIONS WHEN AT A STOP OR IDLING,ALSO HIS VEHICLEIS HARD TO KEEP ALIGNED. I'VE TWO SETS OF TIRES IN THE PAST TWO YEARS. IVE HAD TWO FOUR WHEEL ALIGNMENTS. WHAT'S THE FIX?
WHEN DRIVING THE VEHICLE ON A FIVE HOUR TRIP, THE ENGINE SUDDENLY BECAME VERY NOISY. FOLLOWING EVALUATION BY THE DEALERSHIP IT WAS DETERMINED THAT THE ENGINE HAS A FAILED ROD BEARING. THE ENGINE WAS NOT TORN DOWN FOR A DETAILED ANALYSIS TO MAKE THIS DETERMINATION. THE ONLY AVENUE OFFERED TO REPAIR THE VEHICLE WAS TO INSTALL A JUNK YARD ENGINE AS PARTS AND ENGINE COMPONENTS ARE NOT AVAILABLE THROUGH THE MANUFACTURER.
DRIVING ON THE ON RAMP OF INTERSTATE AND IT CUT OFF. ALL OF THE DASH LIGHTS FLASHED ONCE THEN IT CUT OFF. I WAS TOLD BY TWO DIFFERENT AUTO REPAIR SHOPS THAT THE ENGINE FROZE. CALL DEALERSHIP AND WAS TOLD THAT THE 2.4L ENGINE WAS NOT MANUFACTURED ANYMORE. IT IS SITTING AT AN AUTOMOTIVE SHOP WAITING ON AN ENGINE FROM A WRECKED TUCSON COSTING ME $6,500 - 7,000 TO PUT IN. THE CAR HAS APPROX. 159,000 MILES ALSO HAD TO REPLACE TRANSMISSION AROUND 103,000 MILES
WHILE DRIVING AND GOING FROM DRIVING FOR AWHILE TO STOP AND GO IT STALLS. HAS HAPPENED NOW 3 + TIMES IN DRIVING SITUATIONS. HAVE HAD CAR CHECKED OUT AND SAID NOTHING IS WRONG BY TWO DIFFERENT GARAGES. STALLING IN TRAFFIC IS NOT SAFE.
PURCHASED CAR USED ON 10/24/18. "CATASTROPHIC ENGINE FAILURE" OCCURRED 53 DAYS AFTER PURCHASE. ENTERING HIGHWAY, ACCELERATED ABOVE 45MPH, HAD TROUBLE CHANGING SHIFTS (AUTOMATIC), "SPUTTERING" SOUND FROM THE ENGINE AND COULD NO LONGER ACCELERATE, ENGINE CUT OFF SUDDENLY, ALL DASH LIGHTS CAME ON. WAS ABLE TO COAST SAFELY TO THE SHOULDER. WAS NOT ABLE TO TURN ENGINE BACK ON. TOOK TO AUTO SHOP - WAS FIRST TOLD IT WAS A BAD STARTER, STARTER WAS REPLACED BUT STILL NOT FIXED. NEXT DIAGNOSIS: IT WAS A BAD BATTERY, BATTERY WAS REPLACED BUT STILL NOT FIXED. NEXT DIAGNOSIS: BAD WIRING FROM BATTERY TO STARTER BUT STILL NOT FIXED. MORE INVESTIGATING BY AUTO SHOP AND REPORTED THAT TIMING CHAIN WAS PRESUMED BROKEN AND CAUSED ENGINE TO "LOCK UP". "ENGINE REBUILD" NOT RECOMMENDED, BUT 2.4L ENGINES ARE NO LONGER MANUFACTURED, THE ONLY OPTION IS TO GET A USED ONE. MY MILEAGE WAS 86,722 AT TIME OF INCIDENT.
WHEN I PURCHASE THE CAR THERE'S WINDOW TINT APPLIED ACROSS THE WHOLE WINDSHIELD OF THE VEHICLE. IT LOOK LIKE STEAM IS COMING FROM IT CAUSING IT HARD TO SEE OUT OF THE WINDSHIELD WHEN DRIVING ESPECIALLY AT NIGHT.
TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. WHILE DRIVING 35 MPH, THE ENTIRE INSTRUMENT PANEL ILLUMINATED AND THE ENGINE MADE LOUD NOISES. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENGINE WAS BLOWN AND CONTAINED METAL SHAVINGS. DUELL'S EVANSVILLE HYUNDAI (4400 E DIVISION ST, EVANSVILLE, IN 47715, 812-473-4400) ADVISED THE CONTACT TO HAVE THE VEHICLE TOWED TO THEIR FACILITY. THE DEALER STATED THAT THE VEHICLE WAS 9,000 MILES OVER THE EXTENDED 100,000 MILE WARRANTY LIMIT AND REQUESTED THE MAINTENANCE HISTORY OF THE VEHICLE. THE DEALER CALLED BACK TO CONFIRM THAT THE SERVICE HISTORY WAS EXCELLENT AND PROMISED A NEW ENGINE REPLACEMENT. AFTER SOME DIFFICULTY RECEIVING AN ENGINE, THE DEALER FINALLY GOT THE ENGINE IN MARCH OF 2019 AFTER HAVING THE VEHICLE SINCE DECEMBER 5, 2019. AFTER THE ENGINE ARRIVED, THE DEALER INFORMED THE CONTACT THAT THERE WAS AN INTERNAL LEAK THAT DELAYED THE PROCESS. ALSO, WHILE TESTING THE ENGINE, THE VEHICLE STALLED. AFTER ANOTHER FEW WEEKS, THE DEALER STATED THAT THEY HAD TO REPLACE THE VALVES THAT CAUSED THE STALL. THE CONTACT CALLED AN ATTORNEY WHILE WAITING FOR THE REPAIR. THE DEALER THEN CALLED BACK AND STATED THAT THEY WERE SENT THE WRONG VALVES. DURING THIS PROCESS, THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE AND ENGINE COOLING). THE CONTACT HAD TO PURCHASE ANOTHER VEHICLE SINCE THE DEALER DID NOT OFFER A LOANER VEHICLE DURING THE EXTENDED REPAIR TIME. THE CONTACT WAS STILL WAITING FOR THE VEHICLE TO BE REPAIRED. THE FAILURE MILEAGE WAS 109,000.
ON NOVEMBER 23, 2018, ON RT 110 IN FARMINGDALE, NY. I HEARD SOMETHING SHATTER BUT COULD STILL DRIVE ON THE HIGHWAY. I STOPPED AND LOOKED UNDERNEATH BUT SAW NOTHING. I DROVE AWAY FOR TWENTY MINUTES AND THE ENGINE FELL OUT. I WAS STOPPED SUDDENLY BY THE COLLAPSE OF THE ENGINE.
I PURCHASED THIS VEHICLE IN AUGUST, 2018 AS A USED UNIT. STARTING THE NEXT MONTH I WOULD BE DRIVING DOWN THE ROAD AND DOING THE SAME SPEED WITH NO ACCELERATION ON MY PART AND THE MOTOR WOULD REV UP BY ITSELF TO 6000-8000 RPM AND THE VEHICLE DOES NOT GAIN ANY SPEED. THIS HAS HAPPENED INTERMITTENTLY DESCRIBED TO MY MECHANIC WHEN I TOOK IN FOR AN OIL CHANGE AND HE COULDN'T FIGURE OUT WHAT COULD HAVE HAPPENED. THANKSGIVING DAY TRAVELING ABOUT 95 MILES TO MY BROTHER'S HOUSE AND DID THE REVVING 3X'S. SINCE THANKSGIVING THE SAME PROBLEM HAS HAPPENED APPROXIMATELY 4 MORE TIMES. THIS HAPPENS WHEN THE VEHICLE IS IN MOTION AND MAINTAINING THE SAME SPEED. THE SPEEDS HAVE BEEN BETWEEN 40 TO 65 MPH, SO THERE ISN'T ONE SET SPEED THAT IT HAPPENS. SINCE IT DOESN'T GAIN/LOSE SPEED IT HASN'T BEEN A PROBLEM YET.
TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. THE CONTACT STATED THAT THE TINT ON THE FRONT WINDSHIELD MALFUNCTIONED. THE LOWER SECTION OF THE WINDSHIELD WAS AFFECTED, WHICH CAUSED A VISIBILITY HAZARD. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. JENKINS HYUNDAI OF OCALA (1602 SW COLLEGE RD, OCALA, FL) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 121,000. THE VIN WAS UNKNOWN.
TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE CHECK ENGINE AND MALFUNCTION INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO ONTARIO HYUNDAI (1307 KETTERING DR A, ONTARIO, CA 91761, (909) 443-6100) WHO STATED THAT THE REMEDY WAS NOT AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 111,000. PARTS DISTRIBUTION DISCONNECT.
ENGINE FAILED IN OCT.2018 IN BIG BEAR, CALIFORNIA. AFTER DRIVING FOR SEVERAL HOURS UP THE MOUNTAIN, A LOUD RATTLING SOUND OCCURRED DRIVING AT LOW SPEEDS IN THE CITY. INDEPENDENT LOCAL MECHANIC DETERMINED IT WAS THE PISTONS NOT WORKING PROPERLY CAUSING COMPLETE ENGINE FAILURE. MECHANIC CONFIRMED THE VEHICLE COULD NOT BE DRIVEN MUCH FURTHER, IT WOULD NOT HAVE MADE IT DOWN THE MOUNTAIN, AND I WAS LUCKY IT DIDN'T FAIL ON THE MOUNTAIN. SINCE ENGINE STILL UNDER WARRANTY, I HAD TO TOW IT DOWN THE MOUNTAIN TO NEAREST DEALERSHIP IN LOMA LINDA, CA. AT DEALERSHIP, DETERMINED AND CONFIRMED ENGINE FAILED AND UNDER WARRANTY. NO PARTS AVAILABLE (PERHAPS DUE TO OTHER MODEL RECALL?). GIVEN SMALLER DEALER LOANER VEHICLE - INSUFFICIENT FOR MY NEEDS. IT IS NOW JANUARY 2019 AND NO PART POTENTIALLY AVAILABLE UNTIL LATE FEBRUARY. (IS THIS THE SAME ENGINE AS THE SANTE FE AND SONATA RECALL?) DEALERSHIP REFERRED TO HYUNDAI CUSTOMER CARE CENTER IN DECEMBER. CASE FILED. CASE MANAGER CONTACTED MID-DECEMBER WITH LITTLE INFORMATION AND OFFER OF MONETARY COMPENSATION FOR TIME W/O VEHICLE. NO OTHER CONTACT FROM CASE MANAGER FOR OVER A MONTH NOW. HYUNDAI CUSTOMER CARE CENTER INDICATES THERE IS NO ONE ELSE OTHER THAN NON-RESPONSIVE CASE MANAGER THAT I CAN CONTACT. IF THERE ARE NO REPLACEMENT ENGINES AVAILABLE - THIS MUST BE A PART OF A LARGER PROBLEM. I WANT MY 2012 TUCSON REPAIRED OR REPLACED. AND, I BELIEVE THE 2012 TUCSON SHOULD BE ADDED TO THE HYUNDAI ENGINE RECALL ISSUE.
OUR TUSCON EXPERIENCED A COMPLETE ENGINE FAILURE AT HIGH SPEED ON THE HIGHWAY ONE YEAR AGO. FOLLOWING NOTIFICATION OF THE NHTSA RECALL (NHTSA RECALL NUMBER: 19V-063), WE PROVIDED DETAILED DOCUMENTATION TO HYUNDAI IN THREE SEPARATE LETTERS WHICH EXPLAINS IN GREAT DETAIL OUR EXPERIENCE. WE HAVE UPLOADED THOSE LETTERS BELOW. THE LETTER DATED 20JUL PROVIDES THE DETAIL OF THE INCIDENT. WE ALSO HAVE INVOICES FOR THE REPAIR WHICH OCCURRED PRIOR TO THE RECALL BEING ANNOUNCED. PLEASE SEE THE ATTACHMENTS FOR MORE DETAIL.
THE THETA II ENGINE IS FULL OF METAL SHAVINGS. THERE ARE ACCELERATION PROBLEMS AND THERE IS A LOUD SPUTTERING RATTLE NOISE. THE CHECK ENGINE LIGHT CAME ON READING A CODE P0014, EXHAUST (B) CAMSHAFT POSITION TIMING OVER-ADVANCED (BANK 1). THE CAR WAS NOT DRIVEN UNTIL JANUARY 28 WHEN TAKEN TO CAR CARE CLINIC IN BAKERSFIELD, CA. WHEN WE COULD AFFORD TO TAKE IT IN. THE MECHANIC CHECKED THE SOLENOIDS, WHICH WERE BOTH GOOD. ONE WAS REMOVED, WHICH REVEALED METAL SHAVINGS CLOGGING THE SOLENOID. THE MILEAGE IS 67,444. I WAS DRIVING ON THE I5 WHEN THE ENGINE FIRST STARTED MAKING THE NOISE. THE NEXT DAY THE CHECK ENGINE LIGHT CAME ON AND ACCELERATION WAS AFFECTED WHILE DRIVING ON A CITY STREET.
DRIVING DOWN INTERSTATE 95 IN PHILADELPHIA, PA (AT 55MPH) WHEN ENGINE STALLED. WAS ABLE TO GET ONTO SHOULDER, AND HAD CAR TOWED TO MECHANIC. MECHANIC TELLS ME THAT THE ENGINE SEIZED (DUE TO NO OIL GETTING TO THE BLOCK), AND THAT I WOULD NEED A NEW MOTOR. CONTACTED HYUNDAI USA, AND THEY HAVE DONE NOTHING ABOUT IT. BASED ON THE REVIEWS, IT LOOKS LIKE THIS IS A COMMON ISSUE, YET THEY ARE DOING NOTHING ABOUT IT.
STARTED MY CAR IN THE MORNING AND IT TOOK A LITTLE LONGER TO CRANK BEFORE STARTING. DROVE IT HALF A MILE AND KIND OF NOTICED DECREASE IN PERFORMANCE THEN STARTING UP A HILL AND JUST FORGET ABOUT IT. VERY VERY SLOW. AT THE TOP OF THE HILL THE CHECK ENGINE LIGHT POPPED ON AND AT THAT POINT I WAS ALREADY LOOKING FOR A SAFE PLACE TO PULL OVER. DROVE AN ADDITIONAL 1/10TH OF A MILE TO PULL OVER (MOSTLY CRUISED SINCE IT WAS NOT WORKING RIGHT) AND TURNED THE CAR OFF IMMEDIATELY. CALLED TO GET IT TOWED AND TRIED TO TURN IT ON. IT SOUNDED LIKE THE ENGINE WAS CLUNKING SO I JUST STOPPED TRYING. AT THIS POINT THE HYUNDAI DEALERSHIP IS SAYING THE TIMING CHAIN IS MESSED UP AND ENGINE FAILURE WHICH IS VERY VERY COMMON WITH THE TUCSON. HAD RIGHT ABOVE 67000 ON THE CAR.
DRIVING ALONG WITH ABOUT 77735 MILES ON THE ODOMETER. WHILE DRIVING TO ARIZONA BECAUSE MY MOTHER WAS IN SERIOUS CONDITION. (HAS PASSED AWAY AS OF THIS WRITING) THE ENGINE AND ENTIRE CAR SHOOK. THOUGHT I HAD HIT SOMETHING ON THE ROAD. LOOKED UNDERNEATH, NO DAMAGE AND THE CONNECTING ROD WAS KNOCKING. GOING 70 MPH MUST HAVE BROKE IT LOOSE AND SPUN THE BEARING. SPENT $850 TO RENT A U-HAUL TRAILER AND TRUCK TO TOW IT BACK FROM NEW MEXICO TO KANSAS. DROPPED THE OIL PAN AND METAL SHAVINGS EVERYWHERE IN THE PAN. I SEE THE SAME 2.4 LITER ENGINE IN OTHER KIA'S AND HYUNDAI'S ARE BEING REPLACED FOR THE SAME PROBLEM. WHY NOT THE TUCSON, I KNOW THERE AREN'T AS MANY OF THEM AS THE SANTA FE'S AND SONATA'S. BUT IT IS THE SAME EXACT ENGINE WITH THE SAME EXACT PROBLEM. I WAS RUNNING QUAKER STATE FULL SYNTHETIC OIL WITH A MOBIL ONE FILTER...OIL WAS FULL WITH ABOUT 5700 MILES ON IT. I NEVER IN MY LIFE HAVE HAD AND ENGINE FAILURE AS I MAINTAIN MY VEHICLES WELL. I BOUGHT IT WITH 69,000 ON IT 10 MONTHS AGO AND STILL OWE $2500. I'M SURE I WILL NO LONGER BE A HYUNDAI CUSTOMER UNLESS SOMETHING GOOD COMES OUT OF THIS.....SURE IT WON'T! JUST WANTED A NICE CAR TO RETIRE WITH, SHOULD HAVE STUCK WITH THE HONDA CR-V I HAD BEFORE THIS.
WHILE ON A TRIP TO ARIZONA DRIVING ABOUT 70 MPH ON A HIGHWAY IN NEW MEXICO. THE ENGINE AND CAR JERKED REALLY HARD AND THE ENGINE STARTED KNOCKING AT AROUND 77,500 MILES. IT ENDED UP BEING A SPUN CONNECTING ROD BEARING. HYUNDAI IS REPLACING THE ENGINES ON THE SANTA FE AND SONATA BUT NOT THE TUCSON. I WAS RUNNING SYNTHETIC OIL AND A MOBILE 1 FILTER AT THE TIME. AFTER GOING ONLINE IT SEEMS AS IF THEY DIDN'T CLEAN THE OIL PASSAGES IN THE CRANK SHAFT WHEN THEY ASSEMBLED THE ENGINE. THE TUCSON SHOULD BE PART OF THE ENGINE REPLACEMENT PROGRAM. 2.0 & 2.4 ENGINES HAVE THIS ISSUE.
WHILE DRIVING ON THE FREEWAY I LOST POWER IN MY CAR WAS ABLE TO PULL OVER TO THE SHOULDER AND HAD NO POWER TO THE CAR WOULDN'T START, CALLED TRIPLE A AND TOWED TO THEIR NEAREST FACILITY THEY DIAGNOSED A SEIZED ENGINE AND BAD STARTER, BECAUSE IF HYUNDAI WARRANTY HAD IT TOWED TO A HYUNDAI DEALER, THIS WAS AT THE END OF JULY 2018, THEY AGREED THE ENGINE SEIZED AND BAD STARTER, THEY APPROVED IT AS UNDER WARRANTY. THEY DO NOT KNOW WHEN THEY WILL HAVE AN ENGINE AS THEY ARE ON BACK ORDER WORLDWIDE.
JULY 2018, TRIED TO PASS A CAR AT ABOUT 40 MPH (SPEED LIMIT ON THE ROAD WAS 50 MPH) AND MY TUCSON WOULDN'T ACCELERATE. I GRADUALLY PUSHED THE GAS PEDAL TO THE FLOOR AND IT STOPPED ACCELERATING AT ABOUT 50, BUT WAS MAKING THIS AWFUL WINDING NOISE LIKE IT WAS TRYING TO SHIFT GEARS BUT COULDN'T. AT THIS POINT I'M PLAYING CHICKEN WITH THE CAR I TRIED TO PASS, AND THERE'S ANOTHER CAR COMING TOWARDS ME. I FINALLY GO PAST THE CAR AND STARTED PULLING OVER ON THE SIDE OF THE ROAD AND ALL OF MY DASHBOARD LIGHTS CAME ON AND THE ENGINE IS STILL WINDING AND MAKING NOISES. I TURNED THE CAR OFF AND TRIED TO RESTART. IT SPUTTERED AT 1ST, BUT DID START. I WENT HOME, BUT AFTER THAT THE ENGINE WAS MAKING AWFUL WINDING, TICKING, AND CLANKING NOISES. I BROUGHT IT INTO THE DEALER THAT SERVICES MY VEHICLE AND AFTER BEING THERE FOR SEVERAL DAYS, THEY SAID IT WAS THE ENGINE ROD BEARING AND I NEEDED A NEW ENGINE. LUCKILY I HAVE A THIRD PARTY WARRANTY THAT IS COVERING IT, BUT AFTER DOING SOME RESEARCH I SEE THAT THIS IS A HUGE ISSUE FOR HYUNDAI TUCSON OWNERS AND THAT HYUNDAI HAD THIS SAME ISSUE WITH THEIR SONATAS.. APPARENTLY THE SONATAS HAVE A RECALL FOR THIS SAME ISSUE BUT NOT THE TUCSON. AS OF TODAY, MY CAR IS STILL AT THE DEALER AND HYUNDAI HAS PUSHED THE ETA OF MY MOTOR OUT TO NOVEMBER, BUT THIS IS THE 2ND DELAY AND I'M NOT SO SURE THAT IT WILL BE READY NEXT MONTH AFTER READING ALL OF THE STORIES OF OTHERS THAT HAVE HAD THEIR TUCSONS AT THE DEALERS SINCE APRIL AND MAY AND KEEP GETTING THEIR ETS'S FOR THEIR ENGINES PUSHED BACK.
The contact owned a 2012 Hyundai Tucson. The contact owns a 60 MPH, the contact heard a loud pop noise and from the outside of the vehicle and the vehicle began to lose motive power and smoke coming from the front of the hood. The contact pulled the vehicle over to the side of the road and open the hood and saw fire coming from the engine. The contact back up and waited for police to come out to assist. The fire extinguished on its own. A police report was filed. The vehicle was towed to a local dealer where it was later deemed a total loss. The manufacturer was made aware of the failure. The failure mileage was unknown.
THE VEHICLE CAUGHT ON FIRE IN THE DRIVEWAY - IT HAD NOT BEEN DRIVEN OR EVEN STARTED IN OVER 28 HOURS. THE FIRE STARTED UNDER THE HOOD. THE FIRE DEPARTMENT WAS CALLED AND IT WAS DEEMED A TOTAL LOSS. THE INSURANCE COMPANY DID NOT CONDUCT AN INVESTIGATION DUE TO THE AGE OF THE VEHICLE. THE DEALERSHIP DID FULL BRAKE WORK 10 DAYS PRIOR TO THE FIRE OCCURRING.
I HAD TO REPLACE THE ENTIRE ENGINE IN MY VEHICLE, NOW HYUNDAI IS PLACING A RECALL ON MY VEHICLE FOR ENGINE OIL LEAK! MY VEHICLE STALLED AND ENGINE DIED WHEN MY ENGINE WENT SO I BELIEVE THIS RECALL HAD A FACTOR ON MY ENGINE DYING. I WAS ON A HIGHWAY, HEAVY TRAFFIC WHEN THE ENGINE STALL, THEN PUTTERED TO THE SIDE OF THE ROAD & QUIT. AFTERWARDS THE VEHICLE WAS TAKEN TO A CERTIFIED MECHANIC THAT DIAGNOSED VEHICLE AS ENGINE FAILURE - WHICH RESULTED IN FULL ENGINE REPLACEMENT. I FEEL THAT MY ENGINE SHOULD BE FULLY COVERED AND AM REQUESTING A REFUND FOR REPLACEMENT OF MY ENGINE. I NOTIFIED HYUNDAI AT THE TIME OF THIS INCIDENT BUT THEY REPORTED THAT "THERE IS NO RECALLS" FOR ENGINE OR ANY RELATED "RECALLS" SIMILAR TO THE MALFUNCTION OF MY ENGINE.........REALLY? THE HYUNDAI SONATA HAS THE SAME ENGINE IN IT 2011 AND IT HAS A FULL RECALL ON THAT ENGINE. I NEED A CLEAR EXPLANATION PLEASE. I WILL REVIEW MY SUPPORTING DOCUMENTS AND CAN PROVIDE A CLEAR & PRECISE DATE OF INCIDENT. DATE BELOW IS ONLY A GUESS.
ON JUNE 12TH THE TUCSON ENGINE STARTED SMOKING DESPITE BEING DRIVEN LESS THAN 2 MILES FROM THE HOUSE. THE CAR WAS SERVICED ON APRIL 24 TH AT HETITAGE HYUNDAI IN TOWSON MARYLAND WITH NO PROBLEMS REPORTED. I HAVE ALL SERVICE RECORDS GOING BACK TO WHEN THE CAR WAS BRAND NEW. I WAS TOLD THE CAR NEEDS A NEW ENGINE. I AM REPORTING THIS BECAUSE I READ A STORY THAT SENATOR BEN NELSON OF FLORIDA HAS MADE AN INQUIRY ABOUT SIMILAR EVENTS WITH THIS MODEL SUV IN FLORIDA. I PLAN TO ALERT MY REPS IN CONGRESS AS WELL. *JS
WHILE DRIVING MY CAR HAVING JUST GOT OFF THE FREEWAY, THE DASHBOARD LIGHTS FLASHED BRIEFLY AND THEN THE ENGINE WENT DEAD. CARS BEHIND ME HAD TO SERVE TO GET AROUND ME. THE CAR IS ONLY 6 YEARS OLD AND UNDER WARRANTY. THE CAR IS CURRENTLY AT THE DEALER BEING REPAIRED DUE TO AN ENGINE PROBLEM.
ON 05/30/18, WHEN ARRIVING ON CAMPUS GROUNDS AT MY PLACE OF EMPLOYMENT MY VEHICLE STARTED MAKING CLANKING NOISES, THE ENGINE LIGHT TURNED ON, AND THE VEHICLE STARTED TO DECELERATE. WHEN I PARKED IT, IT STALLED AND DIED IN THE SPOT. I CONTACTED THE DEALERSHIP AND HAD IT TOWED TO THEM. AFTER 2 DAYS, THE DEALERSHIP INFORMED THE ENGINE NEED TO BE REPLACED AND HYUNDAI WAS GOING TO PAY FOR IT. THE DEALERSHIP INFORMED ME I HAD TO PAY $5/DAY FOR A RENTAL VEHICLE OF THEIR CHOOSING. SINCE THAT DAY, I HAVE NOT RECEIVED ANY INFORMATION REGARDING MY VEHICLE AND I AM STILL IN THE RENTAL. THE VEHICLE IS STILL UNDER WARRANTY AND WHEN I QUESTIONED THE THE WARRANTY, THE DEALERSHIP WOULD NOT PROVIDE ME A COPY OF IT.
THIS IS A COMPLAINT THAT MIMICS THE CURRENT RECALL 16V628000 FROM HYUNDAI ON 8/30/2016, FOR THEIR 2016 TUCSON TRANSMISSION PROBLEMS OF THE ENGINE/TRANSMISSION WHERE IT WILL DISENGAGE. WHEN DRIVING AND PRESSING ON ACCELERATOR THE ENGINE REVS, BUT THE TRANSMISSION SEEMS TO BE IN NEUTRAL (EVEN THOUGH IN DRIVE). IT HAS HAPPENED TO ME ON MY 2012 AFTER I MADE A GRADUAL RIGHT HAND TURN AROUND A RAMP AT ABOUT 25 MPH . I HAD COME OUT OF THE TURN AND TRIED TO ACCELERATE WHEN NOTHING HAPPENED. THE ENGINE REV'D TO ABOUT 4K, I IMMEDIATELY LET OFF GAS THINKING I HAD BUMPED THE GEAR SHIFT INTO NEUTRAL OR IT HAD SOMEHOW POPPED OUT OF GEAR. NOPE. LIGHT ON DASH STILL SAID "D" AND THE GEAR SHIFTER WAS IN THE PROPER POSITION. I LET IT COAST FOR AWHILE AND THEN TRIED ACCELERATING AGAIN. THIS TIME IT WORKED FINE. I HAVE ONLY HAD THE VEHICLE FOR ABOUT 2 WEEKS AND DID NOT EXPERIENCE ANY ISSUES BEFORE THIS. I WAS A AUTO/DIESEL MECHANIC FOR OVER 14 YEARS AND WAS VERY COGNIZANT OF WHAT WAS HAPPENING, NOT PANIC STRICKEN. IF I GET A CASE NUMBER OR THE LIKE I WILL CONTINUE TO FOLLOW UP WITH YOU ON THE ISSUE. NO ENGINE LIGHTS CAME ON, ENGINE DID NOT STALL, NO CODES GENERATED ON OBDII SCANNER. (2 CYCLES OF ON/OFF BEFORE CHECKING FOR CODES WHEN I GOT HOME) TRIED CHECKING THE TRANSMISSION FLUID LEVEL, BUT IT IS A SEALED UNIT WITH NO DIP STICK.
* VEHICLE WAS TAKEN TO SHEEHY HYUNDAI IN DECEMBER 2017 FOR REGULAR MAINTENANCE, WHICH INCLUDED A TIRE ROTATION. * VEHICLE WAS TAKEN TO SHEEHY HYUNDAI IN FEBRUARY 2018 FOR REGULAR MAINTENANCE WITH AN ADDITIONAL COMPLAINT FOR NOISES WHEN MAKING TURNS, PARTICULARLY TO THE LEFT. * THE SHEEHY HYUNDAI SERVICE DEPARTMENT STATED A TIRE WAS RUBBING A CONTROL ARM. MY DAUGHTER DECLINED THE REPAIR BECAUSE THE SERVICE CENTER DID NOT STATE IT WAS AN URGENT ISSUE. * VEHICLE WAS TAKEN TO SHEEHY HYUNDAI AGAIN IN MARCH 2018 AND WAS GIVEN AN ALIGNMENT TO DEAL WITH THE VIBRATION AND NOISE. ACCORDING TO INVOICE, THE ISSUE WAS RESOLVED. * MY DAUGHTER COMPLAINED AGAIN OF THE NOISE AND VIBRATION. SHE WAS SCHEDULED TO COME IN NEXT WEEK TO HAVE THE DEALERSHIP LOOK AT THE ISSUE. * WHILE DRIVING TO WORK THIS MORNING (25 MAY 2018), NEAR EXIT 13 ON INTERSTATE 495 SHE HEARD A POP AND VEHICLE SWERVED ALL OVER THE LANES. SHE ENDED UP RIGHT NEAR A GUARD RAIL. THE TIRE CAME COMPLETELY OFF AND TWO INSERT BOLTS ON THE DRUM WERE SHEARED. * I CALLED SHEEHY HYUNDAI AND EXPLAINED THE CIRCUMSTANCES. THE SERVICE MANAGER RELAYED THAT THEY WERE NOT LIABLE SINCE THEY DID AN ALIGNMENT ON THE LAST SERVICE AND DID NOT TOUCH THE TIRES. * I EXPLAINED TO HIM THAT THEY WERE THE LAST ONES TO WORK ON THE VEHICLE AND NO ONE HAS DONE ANYTHING WITH THE TIRES. I ALSO REMINDED HIM THAT MY DAUGHTER HAD BEEN THERE MULTIPLE TIMES SINCE DECEMBER. * THE SERVICE MANAGER INFORMED ME THAT AN ALIGNMENT WOULD NOT HAVE TAKEN CARE OF ANY VIBRATION ANYWAY. * THEY REFUSED TO ACCEPT THAT THE SERVICE DEPARTMENT FAILED TO COMPLETELY TIGHTEN LUGS AND MISSED THIS ISSUE THAT COULD HAVE LED TO MULTIPLE INJURIES AND FATALITIES. I INFORMED HIM THAT IF HE SUGGESTS THAT THE LUGS AND WHEEL JUST CAME OFF, THEN HYUNDAI CORPORATE NEEDS TO BE NOTIFIED OF THIS VEHICLE DEFECT.
CATASTROPHIC ENGINE FAILURE ON A 2012 TUCSON WITH ONLY 80K MILES. THE VEHICLE WAS REGULARLY SERVICED. HEARD A FAINT TICKING COMING FROM THE ENGINE WHILE DRIVING, AND LATER THAT DAY, THE ENGINE BLEW. APPARENTLY THE THETA 2 ENGINE THE VEHICLE USES IS KNOWN FOR FAILURE, BUT THE HYUNDAI DEALERSHIP I TOOK THE VEHICLE TO CLAIMED ONLY ABOUT 2% OF THESE CARS WERE AFFECTED, AND I WAS JUST "UNLUCKY". NO WARNING LIGHTS, NOTHING. WAS ON THE INTERSTATE DURING RUSH HOUR AT THE TIME OF THE INCIDENT, AND WAS ALMOST HIT BY MULTIPLE VEHICLES BECAUSE OF THIS.
TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. WHILE STOPPED AT A TRAFFIC LIGHT, THE VEHICLE STALLED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS THEN TOWED TO UNIVERSAL HYUNDAI (12801 S ORANGE BLOSSOM TRAIL, ORLANDO, FL 32837, (321) 418-3733) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. WHILE DRIVING 65 MPH, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TOWED TO NEW HOLLAND FORD (508 W. MAIN ST, NEW HOLLAND, PA) WHERE IT WAS DIAGNOSED THAT THE ENGINE WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.
TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. WHILE DRIVING 35 MPH, THE CONTACT HEARD AN ABNORMAL CLUNKING NOISE. UPON OPENING THE DRIVER'S SIDE DOOR, THERE WAS AN ABNORMAL POPPING NOISE AND A PIECE OF METAL DETACHED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE COIL SPRING FRACTURED. SANSONE AUTO MALL (100 US HIGHWAY 1, AVENEL, NJ 07001) ADVISED THE CONTACT TO SCHEDULE A SERVICE APPOINTMENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 73,000.
THE LEFT REAR DOOR WILL NOT OPEN FROM OUTSIDE HANDLE OR INSIDE HANDLE. UNLOCKING FROM THE KEY FOB OR DRIVERS DOOR CONTROL OR THE LOCK ON THE REAR DOOR PANEL DOES NOT WORK. WE CAN NOT IN ANY WAY OPEN THE DOOR. IT WORKED FINE FOR QUITE A WHILE THEN BEGAN MALFUNCTIONING OCCASIONALLY AND THEN FINALLY WOULD NOT OPEN AT ALL. NOTHING SEEMS TO MAKE A DIFFERENCE WEATHER RUNNING, ENGINE OFF, OTHER DOORS UNLOCKED, OPEN OR CLOSED. IT WILL NEVER UNLOCK OR OPEN. I HAVE GRANDCHILDREN AND CAN'T TAKE THEM BOTH WITH ME. IT IS UNSAFE TO HAVE A CHILD ON THAT SIDE OF THE CAR, OR IN THE BACK SEAT AT ALL FOR THAT MATTER. IF THE CAR IS INVOLVED IN A CRASH ON THE PASSENGER SIDE AND THE REAR PASSENGER DOOR IS IN-ACCESSIBLE IT WOULD BE VERY DIFFICULT TO GET THE CHILDREN, OR ADULTS, OUT OF THE CAR.
HYUNDAI TUCSON THETA-II ENGINE FAILURE. MY TUCSON EXPERIENCED SUDDEN ONSET OIL PROBLEMS OVERNIGHT. I PARKED THE CAR ON THURSDAY NIGHT IN MY DRIVEWAY, EVERYTHING WAS FINE. FRIDAY MORNING WHEN I TURNED IT ON THE OIL LIGHT WAS ON. I CONFIRMED I WAS NOT SCHEDULED FOR AN OIL CHANGE FOR ANOTHER 2000 MILES BUT ADDED A QUART OF OIL TO BE SAFE AND THE LIGHT WENT OFF. SHORTLY AFTER AS I WAS DRIVING TO WORK THE ENGINE STARTS TICKING AND LOSING POWER AND GETS WORSE THE FARTHER I DRIVE. I AND WAS 700 MILES PAST THE EXTENDED 100,000 BUMPER TO BUMPER WARRANTY I PURCHASED WHEN I BOUGHT THE CAR NEW. THE DEALER'S MECHANIC SAID THE RODS FAILED WHICH CAUSED ENGINE FAILURE. THIS IS THE SAME PROBLEM AS DESCRIBED IN THE HYUNDA AND KIA ENGINE RECALL, HOWEVER THE TUCSON MODEL IS NOT INCLUDED AS PART OF THE RECALL. THE SERVICE DEPARTMENT WOULD NOT ASSIST ME IN ANY WAY OTHER THAN OFFERING TO SELL ME A USED ENGINE WITH 57,000 MILES ON IT FOR $6000.
WHILE DRIVING ON THE INTERSTATE AT SPEEDS OF 70 MPH THE ENGINE SEIZED AND THREW A ROD, DESPITE FOLLOWING THE PROSCRIBED MAINTENANCE SCHEDULE. THIS CAUSED THE ENTIRE ENGINE TO BLOW, SMOKE, AND LEAK OIL ALL OVER THE HIGHWAY. THIS WAS INCREDIBLY DANGEROUS NOT ONLY TO US WHO WERE IN THE VEHICLE, BUT SURROUNDING VEHICLES AS WELL, AS WERE TRAVELLING ON A BUSY INTERSTATE ON CHRISTMAS DAY. WE WERE VERY LUCKY JUST TO BE ABLE TO MAKE IT TO THE SIDE OF THE ROAD BEFORE THE VEHICLE ENTIRELY SHUT DOWN AND STOPPED MOVING. THIS IS THE SAME EXACT ENGINE THAT HAS BEEN RECALLED BY HYUNDAI, JUST IN A DIFFERENT MODEL.
TL* THE CONTACT OWNED A 2012 HYUNDAI TUCSON. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE SHOOK ABNORMALLY. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND FLAMES EMITTED FROM THE ENGINE COMPARTMENT, WHICH SPREAD THROUGHOUT THE VEHICLE. THE FIRE DEPARTMENT WAS CONTACTED AND EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A SALVAGE YARD WHERE IT WAS DEEMED DESTROYED. NISSAN OF HAWTHORNE DEALER LOCATED AT 1060 GOFFLE RD, HAWTHORNE, NJ WAS CONTACTED AND INFORMED THE CONTACT THAT THEY WOULD START AN INVESTIGATION. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000. THE VIN WAS NOT PROVIDED. *BF CONSUMER STATED IT WAS EITHER A DEFECT OR POOR MAINTENANCE BECAUSE IT WAS A STRONG OIL ORDER. UPDATED 8/20/18*JB
SUDDEN LOSS OF ACCELERATION/POWER WHILE DRIVING CAR STRAIGHT THROUGH A PARKING LOT. THANK GOODNESS I HADN'T MADE IT TO THE HIGHWAY! ALL DASH LIGHTS CAME ON AND CAR CAME TO ROLLING STOP. TURNED CAR OFF AND WHEN I TURNED IT BACK ON THERE WAS A LOUD RATTLE IN THE ENGINE WHILE ACCELERATING. TOOK IT TO A MECHANIC RIGHT AWAY AND WAS ADVISED THE ENGINE WOULD NEED REPLACEMENT (THOUGH THEY DID NOT TAKE IT APART TO DETERMINE EXACT ISSUE). ISSUE SEEMS CONSISTENT WITH OTHER COMPLAINTS ABOUT THIS MAKE/MODEL AND IN LINE WITH THE ISSUES FROM THE RECENT ENGINE RECALLS ON SANTE FE AND SONATA MODELS. CAR ONLY HAS 82K MILES AND IS NOW COMPLETE JUNK. HYUNDAI WON'T HELP.
I WAS DRIVING DOWN THE HIGHWAY AND HEARD LOUD METAL ON METAL NOISES. I IMMEDIATELY PULLED OFF THE ROAD. I WAS TOLD METAL FRAGMENTS WERE LEFT IN MY ENGINE DURING MANUFACTURING. THE METAL LEAD TO MY ENGINE BLOWING AFTER 85,000 MILES. THE OIL PAN HAS METAL SHAVINGS IN IT. THE RODS WERE THROWN AND IT MESSED THE BEARINGS UP. DEALERSHIP AND CORPORATE TELL. E THERE IS NOTHING THEY CAN DO.
WHILE TRAVELING ON THE HIGHWAY MY HUSBAND AND I STARTED TO HEAR A LOUD CLANKING NOISE UNDER OUR HOOD. WE BARELY MADE IT OFF THE NEXT EXIT, WITH VEHICLES HAVING TO QUICKLY GO AROUND US BECAUSE OUR SPEED WAS SLOWING DOWN AND THEN VEHICLE DIED, WE WERE STRANDED IN THE HEAT ON THE SIDE OF THE ROAD WITH OUR DOGS. AFTER SPEAKING WITH HYUNDAI CORPORATE THEY TOLD US TO HAVE IT TOWED TO THE NEAREST HYUNDAI DEALERSHIP. WE DID AND A CASE WAS OPENED WITH HYUNDAI. IT WAS DIAGNOSED AT THE HYUNDAI DEALERSHIP AS PREMATURE ENGINE FAILURE DUE TO NO FAULT OF OURS BUT THE WARRANTY DEPARTMENT DENIED OUR CLAIM BECAUSE WE ARE SECOND OWNERS. THE ENGINE IN OUR CAR HAS BEEN RECALLED IN OTHER MODELS BUT HYUNDAI IS TRYING TO HIDE THE FACT THAT IT EXTENDS TO THE TUCSON. IT IS EXTREMELY DANGEROUS TO NOT RECALL AND INFORM ALL HYUNDAI OWNERS WITH THIS PARTICULAR ENGINE TO TAKE IT IN FOR REPAIR IMMEDIATELY! THE ENGINE WILL FAIL WITH NO WARNING LIGHTS AND FAST, USUALLY ON THE HIGHWAY. IT FAILS AT VERY LOW MILES WHEN YOU WOULD LEAST EXPECT AN ENGINE TO FAIL. IT IS A HUGE SAFETY CONCERN FOR THE OWNERS AND OTHER DRIVERS ON THE ROAD.
TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. WHILE DRIVING 50 MPH, THE VEHICLE HESITATED TO SHIFT TO A HIGHER GEAR. THE CONTACT STATED THAT THE EPS, OIL, AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. THE CONTACT WAS ABLE TO EXIT THE HIGHWAY. THE ENGINE STARTED SKIPPING AND ALL POWER WAS LOST. THE VEHICLE WAS TOWED TO DANBURY HYUNDAI (102 FEDERAL RD, DANBURY, CT 06810 (203) 730-4700) WHERE IT WAS DIAGNOSED THAT THE ENGINE SEIZED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 59,092.
TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. WHILE DRIVING AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE MADE A STRANGE SOUND AS THOUGH THE SHIFTER WERE IN THE WRONG GEAR. THE VEHICLE PERFORMED AS IF IT WOULD STALL, BUT NEVER DID. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN UNKNOWN HYUNDAI DEALER IN SOUTH CAROLINA TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 83,000.
Data synced from NHTSA on May 4, 2026