NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2016 Hyundai Tucson. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
The contact owns a 2016 Hyundai Tuscon. The contact stated that while driving at various speeds the vehicle would begin sputtering and the transmission would begin slipping. The transmission would also slip when attempting to accelerate after being parked or idle. There were no warning lights. While driving approximately 45 MPH the vehicle suddenly began going in reverse. The contact immediately placed the vehicle in park to turn off the vehicle. After restarting the vehicle the contact attempted to drive it but failed to accelerate. The vehicle was only able to be driven in reverse. The contact reversed into the nearest parking lot. The vehicle was towed to a certified mechanic where it was diagnosed that the transmission failed. The transmission needed to be replaced. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The failure mileage was 90,000.
The car did not accelerate after pressing gas pedal all way down. Encountered this while idling and trying to accelerate from a steady speed as well.
When driving All the warning light is on. Also when you reduce speed or stop at the light the steering wheel turn hard to turn or move. The battery seem to be low voltage, because when you lock the car the sound of the horn sound weak. And wouldn't start.
I was driving to work Tuesday and noticed that my car wasn't accelerating and losing speed, pulled over and as soon as I came to a stop, it dies. I got it towed to my mechanic, they said I was out of oil and throwing a p1326 code for the ksds. I'm not sure how that is possible, cause I changed the oil a month prior on April 6, this happened May 7. Mechanic put more oil in and I was taking it home. I noticed a funny noise and took it back to my mechanic; got there and it started knocking and cut off as soon as I stopped again. Mechanic did another diagnostic and it threw the code again. Got it towed to the dealership and I'm now waiting on them. Apparently it's the engine, they have been having lots of issues with them.
The contact owns a 2016 Hyundai Tucson. The contact stated while driving at approximately 15 MPH, the vehicle stalled and shuddered. The check engine warning light was illuminated. The vehicle remained at the residence. A dealer was contacted and made the contact aware of an unknown NHTSA Campaign Number; however, the VIN was not included. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 95,000.
My rear passenger door will not open from the inside or outside. My front passenger door has difficulties opening, I have to try to handle a few times. The front passenger door has been since I purchased the vehicle in 2022 but the rear passenger vehicle just started 5/2/24. The alternator has already been replaced as of 2022 and the front passenger motor has already been replaced as of April 2024 because the window stopped going up. And all of these have been at my expense!! I have read owner blogs that have all of these same issues. This is a HUGE SAFETY CONCERN. What if there is an emergency and I can't get my child safely out of his car seat? These issues, especially the door actuators, needs to be a recall and fixed immediately at no expense to the owners.
The car started making noises. There were no warning lights and we drove to the Hyundai dealership in South Charleston, WV, where we were told it needs a new engine. The car is under warranty and Hyundai has denied the claim. Luckily we made it to the dealership before the car stopped. We had no indication there was a problem. We were traveling from out of state when this happened. An engine should not suddenly die with no warning. We have all the maintenance records.
The driver side door will no longer open from the outside. I have to crawl through the passenger side to open the door from the inside. According to a Google search, this is a common issue with this car.
Pronounced rattle from the steering column (not the wheel) when going over a rough surface. Vehicle has only 49,000 miles on it. Hyundai dealer checked and determined the rattle was not a safety issue and said a small plastic piece in the steering mechanism had broken and quoted a repair cost of over $1,000. I do not believe the dealership's diagnosis, nor its' safety assessment and believe they are simply avoiding a repair that should be covered under the vehicle's soon to expire warranty!
My car randomly will not reverse; it's happened a few times, I was alone or with my 5 year old the first time, and next couple of times I've had witnesses (husband and a friend) and this last time I was alone but I took a video. Sometimes my car feels like it has no power or like it's in the first gear struggling to make it past that (it's an automatic but that's the best way I can describe it). Three out of my four doors stick and I have to pull multiple times to get the door opened, even though it's unlocked. I find these issues, while not outright dangerous, can be a hassle especially when I'm in a parking lot trying to reverse into a spot or out of a spot. It's hard for my 8 year old to get in or out of the car cause her door sticks. I feel like when my car is driving sluggish, that I am going to get hit by another car.
There is no power when accelerating, especially up a hill. The rpm's hover over 4k for a long time before downshifting, hence, eating up gas like crazy. Also, the passenger side back door does not open at all, the driver's side back door takes several pulls before opening, the driver's door takes 3 pulls to open, and the front passenger door takes a minimum of three pulls to open. The no power just recently started happening. The door issue started in late 2023 and has gotten progressively worse just recently.
My 2016 Hyundai Tucson has had power and acceleration issues since I purchased it brand new in 2016 from the dealership. When trying to accelerate onto the freeway, or trying to turn onto busy traffic the engine would rev but not pick up speed causing a dangerous situation when traffic is present. I have had all the updates to my vehicle, but the issue did not improve. At first I thought it had something to do with the transmission, but recently I have discovered that it was probably something wrong with the engine all this time. I currently have 111,070 miles on my vehicle, and I have kept up with routine maintenance. I had noticed in the last couple of years that my engine oil was burning at an extremely high rate, and I had to keep replenishing it between oil changes. I never saw any oil leaking on the ground though. About a month ago while I was entering a freeway, my check engine light started flashing and I could not accelerate. The vehicle’s engine started misfiring and the vehicle was having a hard time switching gears. Fortunately it was early in the morning before rush hour traffic otherwise I would have been hit by oncoming traffic. I had the codes read and they came back as P0300, P0302, and P0304. I had already had the spark plugs replaced less than 10,000 miles prior to this, so we tried changing the ignition coils. That did not help, so we changed the spark plugs too. This still did not solve the problem. A mechanic ran a compression test and determined there is a problem with the engine. I have read numerous other complaints online now about similar issues with the 2016 Hyundai Tucson engine failure with less than 150,000 miles that put people in harms way while driving down the road. The engine failure is occurring even with regular maintenance.
Engine failure at 67k, Hyundai denied warranty
The driver side door fails to open from the outside. I'm not sure if it is available for inspection, as I've tried to contact the Hyundai dealership I got it from, and they haven't gotten back to me. This is a safety issue because it causes me to have to walk around to the passenger side door and either climb over, or reach over and partially open the driver door then get back out and walk over to the other side again. I live in a big city and as a woman I don't always feel safe having to take extra time to get into my vehicle. It's also a safety issue because if something goes wrong, someone can't open the door to get to me. A dealer friend of a friend looked at the door and confirmed something is wrong with the latch cable, and also said that it would cost up to $1500 to repair. This is the only person who has inspected it so far. It looks like I'm not the only person who has had door issues with Tuscons which is why I'm here. There was no warning at all. I drove the vehicle to work with no incident and then when I left work I found I could not open the door anymore even after locking and unlocking a few times. This was back at the beginning of March 2024.
Door locks no longer work. Passenger side failed and now (3 months later) drivers side failed. This prevents entry and exit in case of emergency. Rear doors function appropriately. When locking and unlocking the doors, the front two make a mechanical sound. When unlocked, they do not open.
The contact owns a 2016 Hyundai Tucson. The contact stated that after the vehicle came to a complete stop, the accelerator pedal was depressed, and the vehicle lurched forward but hesitated to accelerate immediately. An unknown warning light illuminated, and the check engine warning light was later illuminated. The vehicle was taken to an independent mechanic, who retrieved DTC Code: P073F (Unable to Engage Gear 1), but no repair was recommended. The vehicle was not repaired. The manufacturer was not made aware of the failure. The contact related the failure to NHTSA Campaign Number: 16V628000 (Power Train, Electrical System) however, the VIN was not included in the recall. The failure mileage was approximately 93,000.
Internal engine failure; no compression cylinder. My vehicle was affected by the Tucson Dual Clutch Transmission Reprogramming recall. In higher ambient temperatures and specific operating conditions, the transmission clutch application logic can result in a delayed engagement when accelerating from a stop, and the vehicle would not accelerate. Inability to move the vehicle in traffic. The car is well maintained and in excellent shape. They estimated the cost to replace the engine at $14,000! and Hyundai Dealer Larry Miller denied any help with the repair cost.
Driver side door latch won't open after unlocking with key fob. No warning from inside the car. Have not been to a dealer or independent service center so have not had any inspections. Not necessarily a safety issue at this point but could be in the future. As part of my work, I'm in and out of my car a lot so locking the car is necessary. I should not have to climb over the shift/middle console to unlock it. Should be part of a recall to fix.
The engine in this vehicle is faulty like same engine in 2016 Hyundai Veloster. The recall that covers the engine in the Veloster shows identical engine failure to that seen in our vehicle. We noticed that the engine oil light came on within 3k miles of the last oil change and when we checked we had lost over 3 quarts of oil with no signs of external leaking. We put in more oil and within a week it started knocking and the engine failed. We took it to the shop and they said they had replaced multiple Hyundai engines under warranty for same exact problem. Reference Hyundai Campaign 22-01-023H. Hyundai is stating they are not going to fix this issue on the Hyundai Tucson because it doesn't fall under the recall yet though they know it has same issue. Our car has less than 90k miles with full synthetic used the entire time. This engine fails, they know why it fails, and ours did while my wife was taking kids to school.
Vehicle transmission prolongs shifting from 1st to 2nd gear, and from 2nd to 3rd gear. Vehicle only has 55000 miles on it and we are second owners of the vehicle. This has been on ongoing issue with the vehicle that we attributed to design but a month ago, the check engine light came on. We took is the Ray Skillman Hyundai who diagnosed that the transmission was the cause of the check engine light and that the entire transmission will need to be replaced at a cost of a little over $7000 to us. The original warranty on the car offered a 10-year, 100,000 mile warranty but Ray Skillman Hyundai nor Hyundai Corporate will replace the transmission without charge. We also know of many other issues related to transmission components of other Hyundai vehicles. The vehicle puts at risk because the unexpected pause puts the drivers behind us at risk of running into us.
I was driving home from work and heard knocking sound come from engine. No sensors came on to alert me of any problem. I pulled over and checked oil. There was no oil and it was not due for oil change for another 1,000 miles. Oil is always changed between 3-5K miles. Took it to Gettel Hyundai dealership where it was purchased. They are unable to explain what or why this happened. Took claim out with Hyundai as there is only 60K miles. Hyundai and dealership offered no help because warranty had ended. Just told me it needed a new engine for $8K. Hyundai corporate denied claim also citing lack of service. That is not a valid reason and makes no sense. We provided every paper receipt showing diligent oil changes and required mile maintenance. They never bothered to do an engine oil burning test. After researching this online there is a well-known problem with these engines burning oil. There was no oil leaking. Why did NO sensor alert me there was no oil? This seems like a major safety concern. Hyundai is refusing to take responsibility for this problem and needs to address this properly. This car engine should be recalled.
While driving my car started to have trouble accelerating and then the engine started to make a knocking noise. While driving the noise started to get louder and worse and then the check engine light came on. I have checked for recalls with my vin # and there are none. The issue I am having with my vehicle is exactly like recalls I have seen listed for other years and or version of my 2016 Hyundai Tucson Turbo. I can not drive my car and I need help.
When both driving and idling, the car will either stall or feel like it is about to stall, when all of a sudden the vehicle “pauses” for a second and then all of the dashboard lights come on. This has now happened at least 4 times in the past month. It will reset after turning the car off, but on more than one occasion after turning the car off, the engine doesn’t restart right away. Thankfully, the car has restarted and it resets the dashboard lights. My safety is a concern if my car stalls while driving at any speed! I have yet to take it to the dealer, as there’s a VERY long wait for an appointment - another recurring issue. No one has inspected this for me, and it is very concerning. There is plenty of evidence that this is happening to others in both online forums and Hyundai owners sites online.
Rear doors not opening regardless of door latch being engaged from the inside or outside handles. Due to being unable to open the rear doors, safety of rear passengers in non-emergency and emergency situations is significantly compromised. A formal recall has not been issued, yet in doing a quick internet search, this issue has been prevalent for years, which is very concerning.
All 4 Windows will not roll up/ down. Using multiple quarts of oil a week. The heat doesn’t work. Back doors will not open.
I had the vehicle towed to a mechanic when I was driving out of town and the check engine light came on. I pulled over and was able to get off the freeway and safely park. I called for a tow tuck. At the time the check engine light came on it started to stutter and act like it was out of gas or oil. I just had my oil changed few weeks ago and had plenty of gas. I could tell something wasn't right. When I found a safe place to pull over and park while I waited for the tow truck. I tried to start the engine and it would crank but quickly start shaking. I tried starting it up to see if I could make it to a church that was several yards away and when I tempted to it quickly started to shake and out of fear of getting stuck or hit I just let it stay put until the tow truck came. Once the tow truck arrived they were having a hard time getting it to start to get on the truck. I had it towed to a local mechanic and it stated that it failed the compression test and needs a engine repair. Since it needs a new engine I had it towed to the Hyundai dealership and after they performed there tests it came to the same conclusion. New engine. At this point, the dealership says it's not covered. The car has 89k miles. At this point I'm at the mercy of the dealership and honestly I just want out of this car and in a safe and reliable vehicle. I owe more than what's its worth. I feel like the moment I purchased this vehicle it was a lemon and had alot of issues arise that shouldn't
The engine sign keep blinking on the dashboard, I went to auto zone, they scan it and say that the power train system with code P1326 Glow relay short circuit is the problem. This would be the second time it comes on. The first time it came on but then stopped in a few days but it’s on back again.
The passenger side headlight compartment has condensation in it. Enough condensation so the headlights don't work. when I took it in for recall work I mentioned this as I thought that it might have possibly been a short or a loose wire, and they shared that no it's not wired it's just water in that enclosure and I need to pay for it myself to get it replaced to the tune of $1900 for the new part.. I've seen other complaints about the same problem. Why will Hyundai not fix this? I found something from Hyundai that states, do not replace!
In between oil changes, almost all oil will be burned off in none is added. There are no oil Leaks or other problems. This access oil consumption is a manufacturing defect.
The contact owns a 2016 Hyundai Tucson. The contact stated that while his daughter was driving 25 MPH, the vehicle stalled. There was a rattling sound coming from the vehicle. The vehicle then entered LIMP Mode. The check engine warning light was illuminated. The driver was able to drive to the side of the road. The vehicle was towed to the local dealer, where it was diagnosed that the engine had seized due to rod bearing failure. The vehicle was not repaired. The dealer informed the contact there was no warranty coverage on the vehicle. The vehicle was taken to an independent mechanic, who informed the contact about an Extended Warranty coverage. The manufacturer was contacted and declined to authorize the repair. The contact stated that the failure was related to TSB Number: 22-01-023H-2 (Engine and Engine Cooling). The failure mileage was approximately 90,000.
The check engine light came on in my 2016 Tucson , which only had 77K in mileage. I had it towed to a Hyundai dealership in Richmond, VA. They reported that there was a rod beading issue which would require a total engine rebuild for $15k. I have since learned that there was a class action lawsuit against Hyundai. This recall included the Theta II engine, not the engine in my 2016 Tucson, which is a 1.6 Turbo. The defective part in the Theta II engine is the same defective part in the 1.6 Turbo. When the engine malfunctions, it can cause the engine to go into limp mode which prevents acceleration, it can cause the motor to seize up, or it can cause engine fire. When I contact Hyundai customer service and explained my concern with the engine not being covered in the lawsuit, they admitted that it probably should have been. While the dealership is blaming the issue on a missed oil change, it is a known fact that this is an ongoing issue with the engine. I have documentation attached from my local mechanic sharing the notification Hyundai Technical Service Bulletin. I have since done a lot of reading about the issue with this motor and I have joined several social media groups whose members have all had issue with these engines. These cars are pose a safety risk to the driver and others on the road. They should all be recalled. Please let me know if you require any additional information from me.
My 2016 Hyundai Tucson has been experiencing sudden engine failures for about 10 months now. Driving at 70 mph on a freeway and experiencing a loss of torque is terrifying. Glad I was able to pull off safely. Engine lights came on for a few seconds and then turned off. Visit to the dealer showed... nothing. The engine is under warranty, but Hyundai dealers continue to dismiss the issue. Also, this engine has been excessively burning oil during the very same timeframe. There are no leaks - confirmed by Hyundai dealers. I have to put in about a quarter every other 2-3 weeks. Hadn't I done this, my vehicle would not make it to the next oil change. Really frustrating! Reading thru complaints to NTHSA, there a lot of us facing the same issues, with faulty engines and excessive oil consumption. This must be investigated, and a recall notice settled. Hyundai must be held accountable.
The contact owns a 2016 Hyundai Tucson. The contact stated that while attempting to accelerate from a stop, while depressing the accelerator pedal, the vehicle failed to immediately accelerate as intended, before suddenly lurching forward. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to determine the cause of the failure. The dealer informed the contact that the vehicle was functioning as expected. The vehicle was taken to an independent mechanic, who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 53,000.
The contact owns a 2016 Hyundai Tucson. The contact stated while driving 65 MPH, the engine overheated. The check engine warning light illuminated. The contact drove the vehicle to the shoulder of the road. The contact opened the hood and became aware that the coolant cap had detached and there was coolant covering the engine. The contact stated that the engine failure had occurred previously, and the failure was persistent. The vehicle was towed to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 131,000.
Loss of power while driving thru heavy traffic causing car to go into a low speed. No warning lights until after turning off and back on. Hyundai dealership confirms no compression cyl 3, metal shaving in engine block, oil full. Engine in car 1.6L GDI turbo, not under hyundai recall. Hyundai denying claim to replace because vin not included in recall but does admit engine is same as in other recalled engines for same issue. Losing power in heavy traffic with no warning was safety issue. Only light to come on was engine light after the fact.
A/C failure & Heat Failure which resulted in an accident. Was not the thermostat. ACCEDENT was unable to defrost/defog windows, causing the driver to crash
I was at a stop light, when I went to accelerate, the car would not move past 20 MPH. I pressed down on the pedal, and the gauge did not go past 20 MPH. After a few seconds, the car started to accurate, but it happened again at a second stop light a few minutes later.
The drivers back door won't open from the inside or outside. The drivers door is sticking and starting to do the same thing. Very hazardous in case of fire, accident or attempted car jacking.
Engine was burning more oil between oil changes. Auto shop diagnosed engine as blown engine after scoping each valve. 126,000 miles
The engine began to make a knocking noise. Upon our inspection, the vehicle had lost all oil. Vehicle was towed to our local dealership. Dealership informed us a bearing had become worn causing rapid oil loss and a rod to break, sending metal shards into the engine compartment. Engine could have seized up or caught on fire, had the vehicle continued to run. Dealership informed us of other Hyundai recalls for the same issue, however we were told our year/make/model was not included. Vehicle had been at same dealership 2 months prior for a heat/AC issue and a complete inspection was completed. No indication of bearing, oil, or engine issue was noted. No warning lights came on at any point.
The windows do not roll up or down. This will jeopardize my safety because my vehicle would prevent me from being able from escaping through the window in an emergency. Or a person that means me harm can pull down my window climb in and pull it back up and hide in my car till I return because I am unable to secure my vehile. The problem is common, we were told that hyundai tucsons often have a window issue. I origanly had one windoe with this issue and now 3 out of 4 windows can not automatically roll up or down. It has not been inspected yet. There were no indication prior that this would happen.
My Hyundai Tucson burns through 3.5 quarts of oil in 1,000 miles. I do not feel safe driving my vehicle. Yet I have no choice as Hyundai dealerships do not offer loaner cars and nurses cannot call off from the hospital with car problems. I purchased a Hyundai because of the 100,000 mile warranty, and I expect resolution in a timely manner. I have kept detailed records, including the 14 oil changes and two oil pan resealings required in the past year.
The contact owns a 2016 Hyundai Tucson. The contact stated while driving 45 MPH, there was an abnormal sound coming from the engine compartment, prompting the contact to cease driving the vehicle. No warning lights were illuminated. The vehicle was towed to an independent mechanic, who diagnosed a failure with the engine and informed the contact that the vehicle needed to be taken to the dealer. The vehicle was not repaired. The vehicle was then taken to the dealer, who determined that there were metal fragments in the oil, resulting in damage. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 84,000.
The door latch has went out and I am unable to enter my driver side door without pulling the handles more than 5 to 10 times. This is a danger to my safety if I am being followed.
The contact owns a 2016 Hyundai Tucson. The contact stated that on multiple occasions while driving at various speeds, the four windows rolled down independently. The vehicle was taken to an independent mechanic where the front driver’s side window was replaced; however, the three remaining windows failed to operate as needed. Recently, the rear passenger’s side window was locked in place by a mechanic to prevent the persistent failure. The dealer was notified of the failure and the contact was informed that the vehicle was not under recall or warranty. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 60,000.
I am filing this complaint regarding my 2016 Hyundai Tucson due to excessive oil consumption. The vehicle burns oil at an abnormal rate, requiring me to add approximately one quart of engine oil every one to two weeks, even though the vehicle is driven very infrequently. This condition poses a serious safety risk because the engine could run low or completely out of oil while the vehicle is in operation, potentially causing sudden engine failure. This vehicle is used to transport my family, including children, which puts their safety at risk. I have taken the vehicle to Hyundai dealerships multiple times for full ispection , but no defect, warning, or solution was ever identified or communicated to me. There have been no warning lights or messages on the dashboard to alert me of low oil levels or engine problems, increasing the risk of failure without warning. The problem is ongoing and repeatable, and the vehicle and engine are available for inspection upon request.
Vehicle has 101k miles on it, just over the 100k Hyundai warranty. Vehicle began shaking and sputtering while driving, and check engine light illuminated, I was able to get it to a local mechanic. Mechanic said it had multiple codes (P300, P302, and P304). They did a compression test and said the engine has internal failure and should be replaced; quoted 13k to replace. I had it towed to the Hyundai dealership where I bought it, and they are investigating it. The service manager told me even with perfect maintenance records, Hyundai will likely deny a goodwill claim to replace the engine. Looking at all these engine failure complaints for this year model, it is clear this is an ongoing problem and Hyundai needs to issue a recall.
This vehicle is only a 2016 with less than 100k miles on it, and the sunroof, passenger and driver window regulators have already failed and have had to replace them. Now my rear windows are having the same issue and need to be replaced. The company has no recall for these substandard parts yet.
The contact owns a 2016 Hyundai Tucson. The contact stated while driving 75 MPH, he and his wife observed a faint knocking sound coming from the front of the vehicle. The contact stated that the noise grew louder while attempting to exit the highway. The contact stated that the oil, check engine, and unknown warning lights were illuminated. Additionally, the contact observed smoke coming from the engine compartment however, there was no fire. The vehicle was steered to the side of the road and the hood was opened. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the engine needed to be replaced. The vehicle was towed to a dealer and was awaiting a diagnostic test. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The contact was informed by the manufacturer that the vehicle could not be repaired because Service Campaign 966 was not performed on the vehicle before the failure. The failure mileage was 111,000.
51k miles and engine went out on the highway. No lights or warnings until afterwards. We were able to safely pull over onto the shoulder and had the vehicle towed to the dealer for servicing.