2016 Hyundai Veloster Complaint Log

I HAVE HAD 4 HVAC CONTROL HEADS BURN OUT BETWEEN A 2012 VELOSTER AND MY CURRENT 2016 VELOSTER I PURCHASED AFTER THE 2012 WAS TOTALLED. THE PART IS BURNING OUT BECAUSE IT OVERHEATS AND IS A MATTER OF TIME BEFORE IT CAUSES EVEN GREATER DAMAGE AND RISK OF INJURY IN THE FUTURE IF NOT ADDRESSED.

ON 1/12/2020, WHILE DRIVING ON A CITY STREET, THE VEHICLE STALLED OUT AND SMOKE WAS COMING FROM THE ENGINE. WITHIN A MINUTE FIRE ERUPTED FROM UNDER THE HOOD AND THE CAR WAS ENGULFED IN FLAMES. I WAS GOING ABOUT 30 MILES AN HOUR IN VERY LIGHT TRAFFIC. THE FIRE DEPARTMENT WAS CALLED TO EXTINGUISH THE FIRE. THEY DETERMINED ONSITE THAT THE FIRE WAS DUE TO A FUEL LEAK. A FIRE REPORT WAS FILED. PRIOR TO THIS ON 10/3/2019 I TOOK THE VEHICLE INTO THE DEALERSHIP BECAUSE THE CHECK ENGINE LIGHT CAME ON AND I THOUGHT THE VEHICLE WAS LEAKING GAS. THEY INSPECTED THE CAR AND SAID THE CATALYTIC CONVERTER NEEDED TO BE REPLACED. THEY DID NOT IDENTIFY ANY GAS LEAK. WE HAVE CONTACTED THEM SINCE THE FIRE AND THEY ARE DENYING ANY RESPONSIBILITY. THERE HAVE BEEN OTHER VEHICLE FIRES REPORTED ON HYUNDAIS.

FRONT PASSENGER EXTERIOR DOOR HANDLE IS INOPERATIVE, DOOR MUST BE OPENED USING INTERIOR HANDLE, REGARDLESS OF LOCK STATUS.

- When it shifts from 1st to 2nd or 2nd to 3rd gear, the RPMs will keep going up until I take my foot off the gas. So if I need to merge onto a highway quickly and it stalls in one gear, it can go up to 6k or 7k RPMs without shifting. I never let it get past it because I take my foot off the gas to let it shift because I'm afraid it will blow something. - When in automatic and at a stop, if you go, it will sometimes rev up a little high before shifting and also pull a lot faster versus other times when it shifts normally. To keep me on my toes, it will sometimes do the opposite and not accelerate very well at all. Almost like I press the gas and nothing happens until it's pressed all the way and then it will go. - The tachometer will lag on what RPM the engine is actually on. So you'll know it's clearly at 3k but it will only read on 1k for a few seconds before quickly going up to what it's supposed to be on. - There's also a knocking noise when my car is idling for a little while. It's every 5 to 10 minutes there's a loud knock coming from the engine. - I also understand when driving slow, for example like a drive-thru, DCT don't typically like that. But when I am in a line like that or traffic, it will stutter as if it's about to stall or shut off completely. And not like a light shake, it was very noticeable that everyone felt as if it was going to sputter and turn off. With these multiple issues, it makes me and my passengers feel extremely unsafe and it's concerning that anytime I've taken it to the dealership it's shrugged off by saying the DCT transmissions sometimes "act weird". I'm not sure how that's an answer to something that is pretty dangerous.

I WAS SITTING IN A LINE OF CARS TO GET ON THE FREEWAY I MERGE INTO TRAFFIC TO HAVE THE CAR STUMBLE AND JUMP AND WONT GO, I WAS ALMOST REAR ENDED WHEN THE CAR DECIDED TO TAKE OFF LIKE A ROCKET AND I ALMOST HIT THE CAR IN FRONT OF ME, THIS HAS BEEN AN ONGOING ISSUE SINCE I BOUGHT THE CAR NEW IN 2016 AND HAS CONTINUED TO GET WORSE, THIS WAS THE FIRST INCIDENT ABOUT 6 MONTHS AFTER I GOT IT, I TOOK IT IN THE DEALER, THEY HAD A RECALL AND FIXED IT FOR A WHILE, THEN THIS SAME THING HAPPENS ALL THE TIME ON A DAILY BASIS, UNDER NORMAL DRIVING CONDITIONS ITS DANGEROUS BECAUSE YOU DONT KNOW WHAT THE CAR IS OR ISNT GOING TO DO, WILL IT GO WHEN I NEED IT TO ? OR STALL THATS THE HUGE QUESTION, I HAVE HAD IT TO THE DEALER 4 TIMES TO HAVE THEM TELL ME THEY ALL DRIVE LIKE THAT AND THEY DON'T KNOW HOW TO FIX IT OR WHAT TO DO, I HAVE GOTTEN RELUCTANT TO DRIVE IT ONLY WHEN I HAVE TO BECAUSE IM AFRAID IT WILL STALL OR LEAVE ME STRANDED, THIS MORNING IM COMING TO WORK AND STOPPED AT A SIGN, THEN WHEN IT WAS CLEAR I GO WELL NO I DONT BECAUSE THE CAR ACTED LIKE IT WAS STUCK, I WAS IN THE MIDDLE OF THE STREET AND IT FINALLY CAUGHT AND TOOK OFF, I AM A VERY CAUTIOUS DRIVER SO ALL OF THIS HAPPENING IM EXTREMELY CAREFUL IN HEAVY TRAFFIC, BUT SOMETHING HAS GOT TO BE DONE

THE VEHICLE HAS BEEN IN AND OUT OF THE SHOP FOR THE LAST YEAR. THE CAR HAS SIGNIFICANT VIBRATION WHEN TURNING ON MY AC AND LIGHTS. THE GAS MILEAGE HAS DROPPED FROM 30MPG TO 17 MPG. THE CAR LUNGES FORWARD WHEN TAKING OF AND STARTING. I WAS INVOLVED IN A COLLISION WHERE THE ISSUES PARTIALLY CAUSED ME TO REAR END SOMEONE. THE CAR WAS TOTALED. IN THE VEHICLE INSPECTION THE INSURANCE COMPANY FOUND THE FRAME TWISTED. THE ACCIDENT WAS A LOW SPEED COLLISION WHERE NO ONE WAS INJURED OTHER THEN MYSELF AND THE VEHICLE IN FRONT OF ME A LATE 90'S EARLY 20'S LEXUS CAR RED IN COLOR HAD LITTLE DAMAGE. HYUNDAI IS UNWILLING TO HELP ME WITH THE ISSUES PRIOR TO THE ACCIDENT. THE AIR BAG DEPLOYED AND I WAS TSEEN AND REATED FOR CHEMICAL BURN FROM THE AIRBAG

PREVIOUS COMPLAINT # NHTSA FOR THIS ISSUE IS 11254423.

VELOSTER HYUNDAI'S 7-SPEED DCT CONTAINS A DESIGN DEFECT IN THE TRANSMISSION CONTROL MODULE (TCM) THAT CAUSES, AMONG OTHER PROBLEMS, FAILURE TO SHIFT, STALLING, DELAYED ACCELERATION, OR LOSS OF POWER. 'THESE CONDITIONS ARE HAZARDOUS BECAUSE THEY SEVERELY AFFECT THE DRIVER'S ABILITY TO CONTROL THE VEHICLE DURING NORMAL DRIVING CONDITIONS AND PREVENT DRIVERS FROM ACCELERATING TO MAINTAIN SAFE SPEEDS IN TRAFFIC,'

PARKING BRAKE LIGHT IS COMING ON WHILE BRAKING

UPON TURNING AND GOING OVER ANY KIND OF SIGNIFICANT BUMPS OR UNEVEN SURFACES THE VEHICLE FISH-TALES FROM THE BACK. I HAVE TRIED IT ON DIFFERENT STREETS TO ENSURE ITS THE SAME ISSUE AND THE ISSUE IS STILL PRESENT. I ALMOST LOST CONTROL OF THE VEHICLE ON THE FREEWAY DUE TO A SMALL PATCH OF UNEVEN ROAD. I HAVE DRIVEN OTHER VEHICLES OVER THE SAME FREEWAY SPOT TO ENSURE IT WAST JUST MY VEHICLE BUT DID NOT GET THE SAME ISSUES AS I DO WITH MY VEHICLE. ALSO WHEN COMING TO A FULL AND COMPLETE STOP AND THEN PUTTING MY FOOT ON THE ACCELERATOR TO MOVE THE VEHICLE FORWARD THE TRANSMISSION DOES NOT ENGAGE CORRECTLY, EITHER IT WAITS TO ENGAGE AFTER THE CAR REACHES 4,000 RPM OR JERKS SUDDENLY INTO GEAR BOTH OCCUR ARE ON A DAILY BASIS. ANOTHER KEY PROBLEM WITH THIS VEHICLE HAPPENS WHEN TAKING MY FOOT FIRMLY OFF THE BRAKE AND PUSHING THE ACCELERATOR ON A HILL, PER THE MANUFACTURER THE VEHICLE IS SUPPOSE TO WAIT ABOUT 15-20 SECONDS ON A HILL TO ALLOW ME TIME TO STEP ON THE GAS TO GET THE VEHICLE MOVING AND PREVENT ROLLBACK INTO TRAFFIC OR OBSTACLES BEHIND ME HOWEVER IT IS EITHER NOT WORKING CORRECTLY OR DEFECTIVE.

TL* THE CONTACT OWNS A 2016 HYUNDAI VELOSTER. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS AN ABNORMAL KNOCKING COMING FROM THE ENGINE. THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT HAD TAKEN THE VEHICLE TO LARRY H. MILLER CHRYSLER JEEP DODGE RAM BOUNTIFUL (755 N 500 W, WEST BOUNTIFUL, UT 84010) AND LARRY H. MILLER SOUTHWEST HYUNDAI ALBUQUERQUE (8800 LOMAS BLVD NE, ALBUQUERQUE, NM 87112) HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 28,300.

AIR BAG SENSOR IN CUSHION ON PASSENGER SEAT DOES NOT FUNCTION PROPERLY. AIR BAG LIGHT COMES ON AND OFF MULTIPLE TIMES. VEHICLE IS EITHER IN MOTION OR STATIONARY. LIGHT COMES ON FOR A WEEK AND THEN GOES AWAY FOR MONTHS AND COMES BACK AGAIN. MILEAGE SINCE I NOTICE IT WAS 48000. HYUNDAI SAID THE SEAT NEEDS TO BE REPLACED AND I WOULD HAVE TO PAY OUT OF POCKET. THIS MAKES NO SENSE THIS PROBLEM SHOULD BE COVERED ESPECIALLY SINCE THE SEATS IN MY CAR HAVE NEVER BEEN TOUCHED OR REPLACED THEY HAVE THE SAME SEATS THAT CAME WITH THE CAR. SO THIS FAULTY SYSTEM SHOULD BE REPLACED BY THE COMPANY. NOTICED IN THE COMPLAINTS I'M NOT THE ONLY ONE WITH THIS ISSUES SEEMS LIKE IT.

TL* THE CONTACT OWNED A 2016 HYUNDAI VELOSTER. THE CONTACT STATED THAT WHILE THE DRIVER WAS DRIVING IN RAIN AT APPROXIMATELY 22 MPH, THE DRIVER HYDROPLANED AND CRASHED INTO A PARKED VEHICLE. DURING THE INCIDENT THE FRONT PASSENGER SIDE OF THE VEHICLE WAS SEVERELY DAMAGED BUT NO AIR BAGS DEPLOYED. THERE WERE NO WARNING LIGHT THAT ILLUMINATED. THE DRIVER SUSTAINED A FACE CONTUSION AND MEDICAL ATTENTION WAS SOUGHT. A POLICE REPORT WAS TAKEN AT THE SCENE AND THE VEHICLE WAS TOWED AWAY AS IT WAS NOT DRIVABLE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER KEY HYUNDAI OF MILFORD (566 BRIDGEPORT AVE MILFORD CT.) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 68,000.

I HAVE HAD TO REPLACE THE AC CONTROL MODULE 2 TIMES ALREADY. THE UNIT BURNS OUT AND MELTS THE PLASTIC CONNECTORS THAT PLUG INTO THE BACK OF THE PANEL. THIS IS A KNOW ISSUE WITHIN THE VELSOTER COMMUNITY. AND HAS BEEN A RECALL FOR THE 2013 VELSOTERS. THIS REALLY NEEDS TO BE A RECALL AS DO TO YOU CAN ONLY BUY THIS PART AT THE DEALER FOR $279.99

TL* THE CONTACT OWNS A 2016 HYUNDAI VELOSTER. WHILE DRIVING 45 MPH, THE VEHICLE BECAME UNCONTROLLABLE, CRASHED INTO THE MEDIAN, AND CROSSED THE HIGHWAY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED HEAD, NECK, AND BACK INJURIES, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT LOT. THE CONTACT CALLED MIKE MILLER HYUNDAI (2007 W PIONEER PKWY, PEORIA, IL 61615, (888) 372-7350) AND LEFT A VOICE MESSAGE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 29,000.

TRUNK RELEASE KEEPS UNLOCKING AND MAKING SOUND WHEN I START CAR OR STOP CAR. SOMETIMES UNABLE TO OPEN TRUNK AS WELL. SAFETY ISSUE. APPEARS TO BE ISSUE MECHANICALLY AND HAPPENS INTERMITTENTLY.

CAR KEEPS DYING BECAUSE LATCH TO THE BACK TRUNK WOULD UNLOCK ITSELF CONTINUOUSLY AND EVEN MORE WHEN COLD .IT HAS BEEN TWO MONTHS OF TAKING MY CAR BACK AND STILL NO ANSWER UNTIL YESTERDAY 2/19/19 THE DEALER SHIP SAID ITS MY CAMERA NOW KILLING MY BATTERY.THROUGH IT ALL THE DEALER SHIP WOULD KEEP MY CAR AND I WAS LEFT WITHOUT A LOANER.

TL* THE CONTACT OWNS A 2016 HYUNDAI VELOSTER. WHILE DRIVING APPROXIMATELY 35 MPH, THE SUN ROOF SUDDENLY SHATTERED AND GLASS FELL INTO THE VEHICLE. THERE WERE NO INJURIES. PRIOR TO THE FAILURE, THE SUN ROOF WAS IN THE TILTED POSITION. THE VEHICLE WAS TAKEN TO CAMELBACK HYUNDAI (1500 EAST CAMEL BACK RD, PHOENIX, AZ) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 36,000.

SOMETIMES THE TRANSMISSION WILL NOT GO INTO GEAR UPON STARTING THE VEHICLE. THIS PRIMARILY OCCURS WHEN FIRST STARTING THE CAR AND SHIFTING INTO REVERSE. THE SHIFTER WILL GO INTO PLACE BUT THE CAR DOES NOT MOVE WHEN PRESSING THE ACCELERATER. SO FAR THIS PROBLEM HAS BEEN ABLE TO BE RESOLVED BY PUTTING IT BACK IN PARK, TURNING OFF THE CAR, AND RESTARTING IT.

TL* THE CONTACT OWNS A 2016 HYUNDAI VELOSTER. WHILE REVERSING INTO THE DRIVEWAY, THE VEHICLE SHOOK AND THERE WAS AN UNKNOWN ABNORMAL NOISE UNDERNEATH THE VEHICLE. IN ADDITION, THE FRONT DRIVER'S SIDE SEAT BELT FAILED TO RETRACT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 23,784.

WHEN CAR IS PUT INTO REVERSE THE CAR DOESN'T MOVE RPMS GO UP . HAD THIS ISSUE AROUND 9K MILES 16K MILES AND AT 21K MILES CAR HAS TO BE TURNED OFF AND RESTARTED FOR REVERSE TO WORK AGAIN. DURING FIRST STARTUP OF CAR IN GARAGE , ONCE TRYING TO REVERSE OUT OF PARKING LOT DEALER COULD NOT DUPLICATE BUT HAVE 2 DIFFERENT VIDEOS OF TIMES IT DID THIS.

WHILE DRIVING THE DRIVER SIDE SEAT HEATER INSTANTLY OVERHEATED WITHIN SECONDS AFTER TURNING IT ON. *BF*JB

FYI ONLY (NOT A COMPLAINT). WHEN USING A DRIVERS AND/OR THE PASSENGER SIDE SEAT (SIMI-RIGID) FOAM MICTO-FIBER "CUSHION", THE AIRBAG SEAT SENSOR WILL NOT BECOME ENGAGED IIN A 2016 HYUNDAI 'VELOSTER', THUS, THE AIRBAG DEPLOYMENT SYSTEM WILL REMAIN DISENGAGED.

CAR IS NOW HESITATING UPON ACCELERATION AND SOUNDING LOUDER THAN USUAL AS WELL. RPM IS NOT MOVING UP MUCH AND HARDER TO SPEED UP, EVEN IN SPORT MODE. DANGEROUS WHEN NEEDING TO GO AT RELATIVELY HIGH SPEEDS (ONTO HIGHWAY ONRAMPS ETC)

AT APPROXIMATELY 37,000 MILES CURRENTLY AND PROPER DOCUMENTED MAINTENANCE AND CHECK REQUESTS ON VEHICLE, THIS CAR APPEARS TO NOT STOP AS IT SHOULD WHILE IN MOTION WHETHER AT HIGH SPEEDS OR LOW SPEEDS AND "SURGES" AND REQUIRES A LONGER STOPPING DISTANCE WHICH IS APPARENT IN ANY DRIVING WEATHER CONDITIONS. NO OBVIOUS SIGNS OF BRAKE WEAR OR REPLACEMENT NEEDS. NO INDICATOR SOUNDS.

SO WHEN LEAVING FROM A COMPLETE STOP IN DRIVE LETTING OFF THE BRAKE PETAL, AND LETTING THE VEHICLE START ROLLING ITSELF IN DRIVE WILL START VIBRATING AND MAKING CLUNKING METAL NOISES. WILL KEEP DOING IT UNLESS I EITHER DO TWO OF THE FOLLOWING THINGS STEP ON THE ACCELERATOR PETAL, OR PUSH ON THE BREAKS AND COME TO A COMPLETE STOP. AND WHEN THE VEHICLES FRONT WHEELS ARE TURNED WHEN TAKING OFF FROM A STOP IT'S 2 TIMES WORSE. IT DOES IT ABOUT 2-3 TIMES DAILY. I'VE TAKEN IT TO HYUNDAI DEALERSHIP TO FIX UNDER THE WARRANTY AND THEY CLAIM THAT EVERYTHING IS NORMAL. DON'T UNDERSTAND HOW THIS IS POSSIBLE THO BECAUSE OF THE PERSISTENT PROBLEM I KEEP FACING. PLEASE MAYBE LOOK INTO THIS AS SOMETHING SEND NOT RIGHT.

RECALL INFORMATION: FOR THE PAST 2 MONTHS, I HAVE SPOKEN TO MY HYUNDAI DEALERSHIP REGARDING MY AIR- CONDITIONING. I KNOW IT IS NOT AN AIR-CONDITIONING PROBLEM, BUT THAT OF A REGULATOR OR THERMISTER GOING BAD. WHILE DRIVING,THE AIR CONDITIONING WILL BE FUNCTIONING FINE WITH VERY COLD AIR. THEN AT A RANDOM OR AT INTERMITTENT TIMES WILL START TO BLOW EXTREMELY HOT "OVEN LIKE" AIR. I THEN TURN THE AIR-CONDITIONER OFF. IT WILL THEN AT A LATER TIME BLOW COLD AIR AGAIN. I AM SCARED THE CAR WILL SERIOUSLY OVERHEAT AS THE AIR IS SO INTENTLY HOT. I AM VERY GOOD FRIENDS WITH A MECHANIC THAT WITHIN THE PAST YEAR RETIRED FROM HYUNDAI FOR MOST OF HIS CAREER OF 30 YRS. AND THAT WHAT HE ADVISED ME TO INQUIRE ABOUT THESE PARTS. MY SISTER WITHIN THE PAST YEAR HAS BOUGHT A 2017 TUSCON/ SHE JUST HAD THE SAME EXACT SITUATION I DO WITH HER AIR-CONDITIONING AND THEY HAD A RECALL ON HER THERMISTER RECENTLY. THE THERNISTER WAS CHANGED AND PROBLEM SOLVED. I HAVE REPORTED THIS TO MY DEALERSHIP SEVERAL TIMES. THE RESPONSE WHEN I TAKE MY CAR IN IS THAT NO CODE COMES UP SO WE CAN'T FIX OR CHANGE ANYTHING. THEY STICK A THERMOMETER IN THE AIR VENTS AND SAY ALL IS BLOWING THE CORRECT TEMPERATURE. SO, NOW IT'S OVER 95 DEGREES WITH A HEAT INDEX OVER 100 DEGREES IN NEW ORLEANS AND MY AIR-CONDITIONING WILL BLOW INTERMITTENTLY OVEN HOT AIR. EVEN IF IT IS BLOWING THE HOT AIR, HOW CAN I POSSIBLY DRIVE TO THE DEALERSHIP EVERY TIME IT DOES THIS AND THEN CEASES. IT IS IMPOSSIBLE TO PREDICT. SO I NEED TO FIND OUT WHAT IS THE COURSE OF EVENTS TO GET THIS SITUATION SOLVED AS MY DEALERSHIP IS UNWILLINGLY TO PURSUE ANY TYPE OF RESOLUTION TO MY SITUATION. I CAN SAY, I WILL NEVER BE BUYING A HYUNDAI PRODUCT AGAIN...AS BELOW THE DATES HAPPEN RANDOMLY...NO SPECIFIC DATE...MILEAGE IS ROUNDED OF TO APPROXIMATE...

VELOSTER TURBO DCT MODEL. WHEN THE CAR ISN'T FULLY WARMED UP, THE CAR SUDDENLY LOSES POWER UPON MEDIUM TO HARD ACCELERATION. PRESSING THE ACCELERATOR INCREASES ENGINE REVS AND TRANSMISSION ACTUALLY SHIFTS, BUT NO POWER IS BEING PUT TO THE WHEELS. YOU HAVE TO FULLY LIFT OFF THE ACCELERATOR AND THEN DEPRESS AGAIN TO GET POWER BACK. FOR EXAMPLE, ACCELERATING TO MERGE INTO FREEWAY TRAFFIC IS DANGEROUS AS IT LOSES POWER AS YOU ARE MERGING AND COULD EASILY BE REAR ENDED. OR TURNING LEFT ACROSS TRAFFIC, IF THE VEHICLE LOSES POWER MID TURN YOU COULD BE HIT BY ONCOMING TRAFFIC. HAPPENS EVERY TIME YOU HAVE MEDIUM TO HARD ACCELERATION WHEN THE VEHICLE ISN'T FULLY WARMED UP. HAS HAPPENED TOO MANY TIMES TO NUMBER. THERE IS VIDEO DOCUMENTATION ON THE INTERNET OF SAME PROBLEM.

WHILE DRIVING HOME FROM WORK, CAR STALLED AND WOULD NOT GO OVER 5 MPH. HAD VEHICLE TOWED TO DEALERSHIP WHERE THEY DIAGNOSED A FAILED CATALYTIC CONVERTER (19,038 MILES). UNIT WAS REPLACED UNDER WARRANTY. RECENTLY, SAME EXACT PROBLEM HAPPENED AGAIN. DRIVING HOME FROM WORK, STALLED, HAD VEHICLE TOWED. DEALERSHIP SAYS FAILED CATALYTIC CONVERTER LED TO LOWER ENGINE FAILURE. REPORTED UNIT UNDER WARRANTY, BUT WOULD BE OVER A MONTH TO GET A SHORT BLOCK FOR REPLACEMENT. AFTER READING ABOUT OTHER MODELS WITH EXCESSIVE EXHAUST TEMPS CAUSING FAILURES, I AM CONCERNED THAT THIS PROBLEM IS GOING TO REOCCUR. I HAVE NEVER HEARD OF CATALYTIC CONVERTERS FAILING ON NEW CARS AND CERTAINLY NOT TWICE WITH UNDER 30,000 MILES ON THE VEHICLE. SECOND FAILURE HAPPENED SATURDAY FEB 16, 2019. CAR IS STILL AT THE DEALERSHIP.

THE DUAL CLUTCH TRANSMISSION IS FAULTY. I TOOK OFF FROM A PARKING LOT INTENDING TO TUEN LEFT ON TO THE STREET. I WAS CUT OFF BY A TRUCK COMING INTO THE PARKING LOT AND HAD TO HIT THE BRAKES QUICKLY. ONCE THE TRUCK PASSED THE CAR WOULD NOT MOVE. IT JUST REVVED LIKE IT WAS IN NEUTRAL WITH THE SHIFT LEVER IN DRIVE.THERE WAS TRAFFIC COMING MY WAY AS I SAT IN THE STRRET BUT THE VEHICLE FINALLY GOT BACK IN GEAR. THE OTHER DAY I WAS ON THE FREEWAY AND THE CAR AHEAD STOPPED SUDDENLY AND I HAD TO BRAKE. WHEN I LOOKED THE CAR WAS IN 3RD GEAR ACCORDING TO THE DASH DISPLAY. THE TRANSMISSION LAGSAND SOMETIMES DOES NOT KNOW WHAT GEAR IT IS IN IF YOU CREEP AT A RED LIGHT. THE RECALL HAS MADE IT WORSE AND NOW THE DEALER REFUSES TO COMMUNICATE OR SET UP A SERVICE APPOINTMENT BECAUSE I AM IN A CLASS ACTION LAWSUIT AGAINST HYUNDAI. I WAS SENT A VIDEO BY HYUNDAI SHOWING HOW YOU HAVE TO MODIFY YOUR DRIVING HABITS OF 56 YEARS. I WAS NEVER INSTRUCTED OF THIS AT PURCHASE OR TOLD ABOUT IT. IT IS VERY SCARY DRIVING THIS VEHICLE AND I HAVE NO OTHER OPTION OTHER THAN VOLUNTARY REPOSESSION.

[XXX] WAS IN A CAR CRASH AND HIS AIR BAGS DID NOT DEPLOY. THE CRASH REPORT NUMBER IS [XXX], COMPLETED BY THE FLORIDA HIGHWAY PATROL. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TAKATA AIRBAG IN STEERING WHEEL DIDN'T WORK. SUFFERED BRAIN INJURY. VEHICLE WAS IN MOTION GOING OVER 50 MPH ON JACKSONVILLE FLORIDA I95, HIT MEDIAN HEAD ON.

PROBLEMS BEGAN APRIL 2017 WHEN I PLACED MY CAR IN GEAR AND IT DIDN'T MOVE. I PUT IT IN PARK AND THEN BACK IN GEAR AND THE PROBLEM RESOLVED ITSELF. I DIDN'T THINK OF REPORTING IT AT THE TIME. OCT 2017, WHILE DECELERATING TO MAKE A RIGHT HAND TURN, THE RPMS SHOT UP TO 6500 AND THEN BACK DOWN. THEN BEGINNING ABOUT FEBRUARY I WOULD PLACE MY VEHICLE IN GEAR (BOTH REVERSE AND DRIVE) AND IT WOULDN'T ENGAGE. I RECORDED THESE, AND THE DEALERSHIP SAID THEY COULD NOT REPLICATE THE PROBLEM. IN MAY THEY REPLACED THE SHIFT ACTUATOR AND SAID THAT WOULD FIX IT. THEN THEY REPLACED THE TRANSMISSION IN JUNE SAYING THAT WOULD FIX IT. THEY REPLACED THE TCM AND TAC AND SAID THAT WOULD FIX IT JUST TWO WEEKS AGO, AND AGAIN I AM HAVING THE SAME PROBLEM.

My driveway has a slight incline to get out of and every morning when I start to leave the car will start to jerk- like it isn't gong into gear and i have to back off the gas pedal to stop it. It is hard to describe. But it definitely should not be making that sound. Yes I can take if for inspection. When I am at a stop light or just stopped and whenever I turn the car wants to hesitate and sometimes jerks me. Transmission issue here I believe. About got hit on several times because of the engine not performing when I press the gas. When I drive on the highway for 2-4 hrs, when I get off and stop the car is like it is still on the highway. Meaning when I push on the throttle it takes off. As far as I know, when I take my car to Hyundai for oil changes and maintenance work they haven't inspected my car. Ever since I purchased the car- it has never ran right. Something for sure is wrong with the motor- When I need the turbo to work- it kicks in around 40 mile an hr- not when I put on the gas. The car just runs terrible. There is also a horrible blind spot on both sides where the mirrors are. Horrible.

WHEN ACCELERATING FROM A STOP THE CAR HESITATES, THEN JUMPS FORWARD, THAT HESITATES AGAIN BEFORE ACCELERATING NORMALLY. THIS IS THE USUAL BEHAVIOR WHEN ACCELERATING FROM A STOP, WHETHER ACCELERATING RAPIDLY OR SMOOTHLY. THE BEHAVIOR HAS ALWAYS BEEN PRESENT SINCE THE CAR WAS NEW. THE DEALER CLAIMS IT IS NORMAL BEHAVIOR BUT IT IS A BEHAVIOR I'VE NEVER EXPERIENCED OTHER CARS.

MY CAR IS HAVING PROBLEMS WITH TRANSMISSION AND BRAKES & SUSPENSION. SOMETIMES FEELS LIKE THE CAR IS GOING TO STOP IF I DON'T PRESS THE GAS IS REALLY NOT A GOOD EXPERIENCE NOBODY LIKE TO DRIVE MY CAR THEY SAID THE SUSPENSION IS HORRIBLE AND NOT A GOOD EXPERIENCE ON TRANSMISSION.

BEEN A YEAR FIGHTING HYUNDAI AND WENT TO ARBITRATION YESTERDAY. STILL SAYING ISOLATED INCIDENT AND CAR IS FUNCTIONING AS INTENDED ALRHOUGH THEY PAID FOR A 2ND TRANSMISSION AT 12K MILES. STILL MISSING SHIFTS, REVING UP TO REDLINE WHILE NOT PICKING UP SPEEF AND CUTTING OUT WHILE PULLING FROM STOPS INTO TRAFFIC. SEVERE SAFETY CONCERN TO SAY THE LEAST. IF THE DCT FAILED AND IS PART OF THE LARGEST RECALL IN HYUNDAI HISTORY, DON'T YOU THINGTHEY SHOULD BE TAKING A LOOK AT OUR DCT TRANSMISSIONS? I FEEL SWEPT UNDER THE RUG AND MY CONCERNS FOR OUR FAMILIES SAFETY ATE BEING OVERLOOKED. I FOUND QUITE A FEE OWNERS ON THE VELOSTER NATION AND OHIO VELOSTER FORUMS WITH EXACT COMPLAINTS. HYUNDAI REFUSED MY SUBMISSIONS FROM THESE FORUMS AS WELL AS NHTSA COMPLAINTS OF THE SAME NATURE. SHAMEFUL ON THEIR PART.

MY SUNROOF EXPLODED SPONTANEOUSLY WHILE DRIVING MY VEHICLE DOWN THE INTERSTATE. NOTHING HIT MY CAR OR SUNROOF. IT JUST EXPLODED. I WAS TOLD THAT BECAUSE IT WAS A HOT DAY AND THAT I WAS RUNNING MY AIR CONDITIONER, THAT GLASS CAN "SWELL AND BREAK ON ITS OWN". THE SUNROOF WAS CLOSED AT THE TIME. IT WAS TERRIFYING, I THOUGHT I HAD BEEN SHOT. I WAS COVERED IN GLASS AS WAS MY CAR. IT HAS SINCE BEEN REPLACED, BUT I DRIVE IN FEAR OF IT HAPPENING AGAIN.

TL* THE CONTACT OWNS A 2016 HYUNDAI VELOSTER. THE CONTACT STATED THAT THE VEHICLE'S REARVIEW CAMERA WAS ALERTING HER TO CHECK THE SURROUNDINGS AND EMITTED A HUMMING NOISE INDICATING THE CAMERA WAS ACTIVE WHILE THE VEHICLE WAS IN DRIVE. THE REARVIEW CAMERA WAS ONLY MEANT TO BE OPERABLE WHILE THE VEHICLE WAS IN REVERSE. THE SCREEN THAT THE CAMERA DISPLAYED THE VEHICLE'S SURROUNDINGS ON WAS THE SAME SCREEN WHERE THE RADIO WAS LOCATED. DURING THE FAILURE, THE RADIO WAS NOT ABLE TO TURN OFF UNTIL THE VEHICLE WAS TURNED OFF FOR APPROXIMATELY TEN MINUTES. ALSO, THE BLUETOOTH THAT OPERATED FROM THE SAME COMPUTER SYSTEM FAILED TO TURN OFF. THE CONTACT STATED THAT ALL THE ELECTRICAL ISSUES OCCURRED WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO A DEALER OR DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 19,500. ...UPDATED 11/12/17/*BF CONSUMER STATED REAR CAMERA TURNS ON IN DRIVE SHOWING RED LINES. ALSO, NOT REPORTED - SOUND COMING FROM RADIO/ OR NEAR RADIO WHEN STARTING CAR OR WHEN I GET IN CAR IN AM OR WHEN GETTING OUR OF CAR. SOUNDS LIKE A "BUZZING" OR HUMMING SOUND WHICH COULD BE RELATED TO CAMERA/ ON SCREEN ISSUE. UPDATED 7/25/18*JB

CAR WAS T-BONED AT 60 MPH ON REAR PASSENGER SIDE DOOR WHILE HAVING BACKPACK THAT WEIGHED IN EXCESS OF 65LBS IN REAR PASSENGER (RIGHT SIDE)AND NO RIGHT SIDE AIRBAGS DEPLOYED EVEN THOUGH THE IMPACT WAS RIGHT AT THE AIRBAG SENSOR. IMMEDIATELY AFTER ACCIDENT CARBDROVE FINE FOR ABOUT 1 HOIUR AND THEN ALL OF A SUDDEN STARTED TO HESITATE DURING ACCELERATION. CAR WAS IN SHOP FOR ROUGGHLY 22 DAYS AND WHEN CAR CAME OUT OF BODY SHOP CHECK ENGINE LIGHT WOULD COME ON AND TURN OFF FREQUENTLY.

IN SEPTEMBER 2017 I WAS IN A CAR ACCIDENT IN WHERE MY 2016 HYUNDAI VELOSTER BASE WAS T-BONED ON THE RIGHT REAR SIDE BY AN INFINITI SUV. I HAD FILED A PREVIOUS COMPLAINT WITH THE CALIFORNIA ATTORNEY GENERAL AGAINST HYUNDAI MOTOR AMERICA AND ALSO A COMPLAINT AGAINST HYUNDAI MOTOR AMERICA THEMSELVES. MY COMPLAINT WAS BASED ON THE FACT THAT MY VEHICLE WAS STRUCK AT A SPEED OF GREATER THAN 30 MILES PER HOUR AND LESS THAN 60 MILES PER HOUR AND THAT THE DAMAGES DONE TO MY VEHICLE WERE RIGHT ON THE RIGHT REAR AIRBAG SENSOR BUT NONE OF MY AIRBAGS DEPLOYED. THERE HAS ALSO BEEN A LINGERING ODOR OF LEAKING GAS BUT HYUNDAI REFUSES TO DO ANYTHING ABOUT IT BECAUSE THEY DON'T WANT TO TAKE FAULT. SINCE THAT I HAVE HAD SEVERE MIGRAINES AND DEVELOPED REALLY BAD ARTHRITIS IN BOTH ARMS AND BOTH SHOULDERS. MY PREVIOUS INSURANCE COMPANY PAID OUT MORE MONEY TO THE PEOPLE THAT HIS ME AND DEEMED THE ACCIDENT A 50/50 FAULT ON BOTH PARTIES. EVEN THOUGH THE FAULT WAS ON BOTH PARTIES, THAT HAS NO BEARING ON A FAULTY AIRBAG SENSOR NOR DOES IT HAVE ANY BEARING ON HYUNDAI'S RIGHT TO NOT DO ANYTHING FOR ME. WHAT I HAD REQUESTED OF HYUNDAI MOTOR AMERICA PREVIOUSLY WAS PAYOFF OF MY CURRENT VEHICLE OR A NEW VEHICLE THAT DOESN'T HAVE FAULTY EQUIPMENT.

THE INTERIOR COLOR COATING ON DASH STARTED PEELING ON DRIVERS SIDE (SMALL SPOT AREA) IN 2017. DRIVERS SIDE DOOR PANEL AND WINDOW BUTTON AREA IS NOW PEELING. CORNCERNED THIS WILL OCCUR THROUGHOUT VEHICLE AND STILL INVESTING IN THIS CAR. TAKE GOOD CARE OF IT, NO REASON FOR PEELING.

MY CAR OCCASIONALLY WILL NOT RESPOND TO THROTTLE INPUT AND I'M UNABLE TO ACCELERATE. VERY DANGEROUS IF TRYING TO MERGE INTO ONCOMING TRAFFIC.

WAS DRIVING 70 DOWN THE INTERSTATE WHEN SUDDENLY HEARD WHAT SOUNDED LIKE A SHOTGUN AND THEN HEARD AIR AND GLASS WENT DOWN MY BACK. SAW GLASS ROLL DOWN THE BACK WINDOW. PULLED OVER ONLY TO FIND THE SUNROOF WAS ALMOST COMPLETELY GONE.

MY HUSBAND AND I RECENTLY PURCHASED THIS VEHICLE BACK IN APRIL 2017. EVER SINCE WE PURCHASED THE VEHICLE WE HAVE BEEN HAVING TRANSMISSION ISSUES, RESULTING IN THE VEHICLE STALLING WHEN PULLING ONTO THE HIGHWAY. THE VEHICLE IS SHIFTING VERY BIZARRE AND MY HUSBAND AND I BOTH FEEL EERIE TO OPERATE THE VEHICLE EVEN FOR SHORT DISTANCES. WE HAVE BEEN TO THE DEALERSHIP AROUND 12-15 TIMES AND EACH TIME LEAVE WITH NO RESOLUTION OR CARE. WE GO TO THE HUMBLE HYUNDAI IN TEXAS. WE HAVE HAD SO MANY SITUATIONS WHERE THEY JUST SEND US HOME, PUT US IN A LOANER WHILE THE CAR STAYS PARKED, ETC. WE HAVE PULLED ONTO THE HIGHWAY AND COME TO A COMPLETE STOP AND TRAFFIC HAD TO STOP SO THEY WOULDN'T HIT US, WE HAVE HAD TO PULL OVER AND PUT THE HAZARD LIGHTS ON, WE ALSO HAVE ONE INCIDENT ON FILM. I JUST DON'T WANT TO CONTINUE WITH THIS VEHICLE AND/OR THE COMPANY BECAUSE I FEEL LIKE WE HAVE BEEN PUT ON THE BACK BURNER AND OUR LIVES DON'T MATTER, ONLY OUR MONEY. PLEASE FEEL FREE TO CONTACT ME THROUGH EMAIL DURING BUSINESS HOURS DUE TO MY JOB. [XXX] MY CELL PHONE IS [XXX]- I AM AVAILABLE BEFORE 8 AND AFTER 5:30 .. ATTACHED IS 1 OF MANY REPAIR ORDERS THAT THEY GAVE US AND SENT US AWAY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

DRIVING AT SLOW SPEEDS AND FOOT OFF OF GAS, ENGINE SCREAMS BUT THE CAR DOES NOT MOVE EVEN THOUGH IT IS IN DRIVE. SLOWLY GOING UP A HILL IN DRIVE ECHO, ENGINE DIES AS I PRESS DOWN ON GAS PEDAL.

I WAS DRIVING ~60 MPH ON A NEW/SMOOTH HIGHWAY (I-60 IN MESA) THAT WAS EMPTY (NO CARS WERE IN FRONT OF ME FOR AT LEAST 2 MILES). THE SUNROOF/PANORAMIC-ROOF SUDDENLY SHATTERED (EXPLODED) AND THE GLASS FLEW EVERYWHERE. GLASS FELL ON MY HEAD, EVERYWHERE IN THE CAR AND EVEN DAMAGED THE CAR ANTENNA AND SPOILER (ON THE OUTSIDE OF THE CAR). THE TEMPERATURE WAS ~60 DEGREES F, THERE WERE NO ROCKS/DEBRIS FLYING AROUND AND THE CAR WAS DRIVING SMOOTHLY (NO BUMPS ON THE ROAD). THE DEALERSHIP IS TELLING ME A ROCK HIT IT (EVEN THOUGH THERE IS NO EVIDENCE) AND ARE MAKING ME COVER THE REPAIRS! THIS IS NOT RIGHT. *TR

AT TIMES STARTING FROM A DEAD STOP WHEN ACCELERATING TO PULL INTO ON COMING TRAFFIC THE ENGINE RPM WILL GO AS HIGH AS 6000 RPM AND AS FAR AS MY MPH WILL BE APPROXIMATELY 10 TO 15 MPH AND IT SEEMS AS THE TRANSMISSION IS NOT ENGAGING. LAST TIME THIS OCCURRED I WAS THIS ISSUE NEARLY CAUSED AN ACCIDENT . I HAVE TAKEN THIS VEHICLE TO THE DEALERSHIP WITHOUT ANY PROBLEMS FOUND. THIS CONDITION CONCERNS ME BECAUSE I NEVER KNOW WHEN THIS PROBLEM WILL ARISE. WITH A LOW MILEAGE CAR AT JUST OVER 6300 MILES IT MAKES ME VERY ANXIOUS THAT I COULD POSSIBLY IN A SERIOUS ACCIDENT

IVE BEEN BATTLING WITH THE DESLERSHIP AT COLLEGE PARK HYUNDAI FOR ABOUT 7 MONTHS ABOUT MY CAR NOT READING TO GO INTO REVERSE. THE DEALERSHIP FIXED THE CAR ONCE AND TOLD ME IT WAS FIXED. 2 WEEKS AFTER THE REPAIR THE CAR STARING HAVING THE SAME PROBLEMS AND BECAUSE THE DEALERSHIP COULD NOT DUPLICATE THE PROBLEM THEY TOLD ME THEY COULD NOT DO ANYTHING ABOUT IT. IVE CALLED CORPORATE AND THEY HAVE TOLD ME THE SAME EXACT THING. THE ONLY THING THEY TOLD ME WAS TO TRADE IN THE CAR AND PAY A DOWN PAYMENT. IM LOSING ALL MY MONEY ON A CAR THAT HASNT WORKED PROPERLY SINCE I BOUGHT IT. I BOUGHT THE CAR AUGUST 30,2016 AND ITS NOW APRIL 7,2017. I HAVE A VIDEO AND A LOG BOOK OF WHEN IVE CALLED AND TAKEN THE CAR TO THE DEALERSHIP ABOUT THE ISSUE. IT SEEMS LIKE THEY DO NOT CARE FOR THE CUSTOMERS SAFTEY OR ABOUT THE LOSS IM TAKING FOR A CAR THAT NEVER WORKED PROPERLY WHEN I BOUGHT. HYUNDAI REFUSES TO HELP ME OR GIVE ME A NEW CAR WITHOUT PAYING. HELP ME.

I HAVE COMPLAINED MANY TIMES THAT AFTER STOPPING AT A RED LIGHT, STOP SIGN OR JUST WHEN TURNING INTO TRAFFIC MY CAR STALLS AND HAS ALMOST CAUSED SEVERAL WRECKS. THIS IS VERY SCARY TO ME. I HAVE COMPLAINED ABOUT THIS SINCE I BOUGHT THIS CAR BRAND NEW.