Infiniti · QX60 · 2014
7
Recalls
228
Complaints
5/5
Safety Rating
The 2014 Infiniti QX60 has 7 recalls and 228 owner-reported complaints on file with NHTSA. Overall safety rating: 5 out of 5 stars. Most reported issue: power train (82 reports).
Source: NHTSA Public Records · Updated Apr 22, 2026
This page combines three types of NHTSA data: recall campaigns (official manufacturer or government actions), owner complaints (unverified consumer reports), and crash test ratings (where available). A vehicle with many complaints is not necessarily less reliable — complaint volume correlates with sales volume and vehicle age. Recalls indicate identified defects, not overall quality. To compare this model year with others, use the year navigation in the sidebar or return to the model overview page.
Overall Frontal Rating
Driver and Passenger Assessment
Driver Side
Passenger Side
Overall Side Rating
Side Barrier and Side Pole Tests
Driver Side
Passenger Side
Rollover Resistance
17.4% rollover risk in single-vehicle crash
Safety Features
Nissan North America, Inc. (Nissan) is recalling certain model year 2014 Pathfinder and Rogue vehicles and 2014 Infiniti QX60 vehicles. The right side wheels of the affected vehicles may have one lug nut each that was not properly tightened.
Remedy Status
Nissan will notify owners, and dealers will inspect and tighten any loose lug nuts to the correct specification, free of charge. The recall is expected to begin by the end of June 2014. Owners may contact Nissan customer service at 1-800-647-7261.
Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.
Remedy Status
Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, Pathfinder, Infiniti Q50, JX35, and QX60 and Chevrolet City Express vehicles, free of charge. Interim notices were sent to owners on May 31, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Nissan customer service at 1-800-867-7669, Infiniti customer service at 1-888-833-3216 or Chevrolet customer service at 1-800-222-1020.
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2014 Altima, LEAF, Pathfinder, and Sentra, model year 2013 NV200 (aka Taxi) and Infiniti JX35 and model year 2014 Infiniti Q50 and QX60 vehicles. In the affected vehicles, the occupant classification system (OCS) software may incorrectly classify the passenger seat as empty, when it is occupied by an adult.
Remedy Status
Nissan will notify owners, and dealers will update the OCS software, free of charge. The recall began on April 14, 2014. Owners may contact Nissan at 1-800-647-7261.
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2014 Nissan Pathfinder vehicles manufactured June 20, 2012, to November 18, 2013, 2014 Nissan Pathfinder Hybrid vehicles manufactured July 18, 2013, to November 18, 2013, 2013 Infiniti JX35 vehicles manufactured November 29, 2011, to June 14, 2013, and 2014 QX60 vehicles manufactured May 16, 2013, to November 18, 2013, and 2014 Infiniti QX60 Hybrid vehicles manufactured July 18, 2013, to November 18, 2013. In the affected vehicles the hood release cable assembly may have been installed incorrectly preventing the latching claw from fully engaging. The secondary latch may remain in the open position when the hood is closed.
Remedy Status
Nissan will notify owners, and dealers will modify the angle of the hood release mechanism to provide additional length to the release cable, free of charge. The recall began on March 9, 2015. Owners may contact Nissan customer service at 1-800-647-7261.
Nissan North America, Inc. (Nissan) is recalling certain model year 2014-2015 Nissan Pathfinder and Infiniti QX60 vehicles manufactured August 14, 2014, to November 5, 2014, and 2014-2015 Nissan Rogue vehicles manufactured August 12, 2014, to November 15, 2014. During the assembly process, the front wheel hub assembly fasteners may not have been properly torqued.
Remedy Status
Nissan will notify owners, and dealers will inspect the vehicles and tighten any loose bolts to the proper specification, free of charge. The recall began February 2, 2015. Owners may contact Nissan customer service at 1-800-647-7261.
Nissan is recalling certain model year 2013-2014 Nissan Pathfinder vehicles manufactured April 18, 2012, through September 20, 2013; model year 2013 Infiniti JX35 vehicles manufactured September 15, 2011, through January 16, 2013; and model year 2014 Infiniti QX60 vehicles manufactured January 17, 2013, through September 20, 2013. In the affected vehicles, during light braking on rough roads, the antilock brake system (ABS) brake pressure output software may lead to an increase in stopping distance.
Remedy Status
Nissan will notify owners, and dealers will reprogram the ABS, free of charge. The recall began on November 18, 2013. Owners may contact Nissan at 1-800-647-7261.
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Altima and Pathfinder vehicles, 2013-2014 Nissan Sentra vehicles, 2013 Infiniti JX35 vehicles, 2014-2015 Infiniti QX60 vehicles and 2014 Infiniti QX60 Hybrid vehicles. The affected vehicles received an incorrect occupant classification system (OCS) control unit during a repair. These OCS control units may incorrectly classify the front passenger seat as empty, when it is occupied by an adult.
Remedy Status
Nissan will notify owners, and dealers will update the OCS software, free of charge. The recall began on November 30, 2015. Owners may contact Nissan at 1-800-647-7261.
Car started winding while driving and jerking for no reason.
While driving in slow, heavy highway traffic, the vehicle suffered a structural failure of the rear crossmember / rear subframe due to severe rust. This is a safety-critical structural component and part of the rear suspension mounting system. When braking, the vehicle swerved hard to the right and crossed into the shoulder. Fortunately, the vehicle was already in the right lane, which likely prevented a more serious incident. The failure created a serious risk of loss of control and crash. After the incident, I took it straight to a mechanic on the way and the condition was identified as a broken rear crossmember caused by advanced corrosion. The failed component is available for inspection.
I had just gotten a safety inspection 15 days prior to this event to renew my registration. The car had been driving perfectly. Me and my wife had drove to my daughter’s school to pick her up. The school is about 10 minutes away from our home. Once we left the school we got about 3 minutes down the road and started smelling a strong electrical/plastic burning smell. Suddenly the car stalled and shut off. Then it cranked back up. Then it shut off. It did that several times. Smoke started pouring out from under the hood. I was barely able to get the car off the road and into a parking lot before it completely died and stopped cranking and stalling. I immediately got my family out of the car and had them run to safety. There was several other family’s with their children who had also just been picked up all around us. So I ran to car and popped the hood. There was so much electrical smoke coming out from driver side area. It appeared to be coming from the hybrid high voltage system under the ECM. I quickly disconnected the negative terminal on the 12v battery to shut down the electrical systems on the car. I have called Infiniti and I am dropping car off tomorrow to have a full inspection done to find out what happened. I am reaching out to you because I know that there is documented reports of this exact thing happening to other cars and that there was a recall R21B4 that they did a software update for. I believe that that update did not work to prevent this catastrophic event from happening. I don’t know if they will try to act like this was not related to the recall so I am trying to cover all my bases here by filing this complaint with y’all as well. I also have an open claim with Infiniti corporate. They are trying to just say that I no longer have a warranty for my car but this is a safety concern not just a warranty issue. I will be taking my car to Infiniti Clear Lake in Houston Texas tomorrow for them to look at it.
LaFontaine Import Novi, Inc. DBA LaFontaine Novi, a franchised Infiniti entity with actual knowledge of these recalls (16V-244; 15V-033; 13V-445), failed to disclose or remediate these "Risk of Crash" and "Risk of Injury" defects before selling me a 2014 Infiniti QX60 on Nov 5, 2025. The dealer provided a "Pre-delivery inspection" record on November 4, 2025 to CARFAX, but delivered the vehicle with these open recalls and multiple "Red Alert" mechanical leaks in the engine, transmission, and fuel systems. Only 588 miles after delivery, on Dec 26, 2025, the vehicle suffered a catastrophic cooling system failure (the radiator and transmission cooler) which demonstrated that the vehicle was not safe or roadworthy. The Service Manager admitted on January 6, 2026, that the radiator was defective and needed full replacement, which confirms the vehicle was sold with a pre-existing systemic failure
My vehicle is having issues with the CVT transmission timing chain, I was just aware, there was a recall in the past but my infiniti dealership said it's expired.And they won't help replace it. I'm getting Judder while driving.
The contact owns a 2014 Infiniti QX60. The contact stated that while driving 25-30 MPH, the vehicle shuddered and failed to accelerate as intended upon depressing the accelerator pedal. Additionally, the contact stated that upon shifting into reverse(R) and depressing the accelerator pedal, the vehicle failed to reverse and drove forward instead. The manufacturer was notified of the failure, and a case was opened. The manufacturer informed the contact that the VIN was included in Infiniti Campaign Number: PC501. The manufacturer scheduled an appointment with the dealer on the contact's behalf. The vehicle was towed to the dealer, and the dealer informed the contact that the TCM software was updated; however, the failure persisted. The Service Advisor at the dealer informed the contact that the transmission needed to be replaced. The regional manager was contacted and informed the contact that the dealer had stated that the service campaign had not been performed, and the vehicle had not been diagnosed. The contact was informed that no assistance would be provided. The vehicle was not repaired. The failure mileage was approximately 122,000.
The CVT unit is causing hard acceleration and jerking randomly. The CVT unit has a notification a few years ago on this model up to a certain mileage which I believe was 99,000 miles. My vechile just reached 113,000 miles and I am having this problem. It is safety and dangerous issue for me because I have been in traffic making turns when the acceleration seems to not go to gear and I almost caused an accident.
I am reporting a serious safety failure involving my 2014 Infiniti QX60 Hybrid (VIN: [XXX] ), tied to Recall R21B4 / NHTSA 21V-774. Although the recall was marked complete before I bought the car in 2022, the defect — sudden loss of power — occurred again while I was driving at highway speeds. Infiniti is refusing to assist due to age/mileage, despite clear evidence the recall fix was ineffective or incomplete. Diagnostic codes confirm hybrid system failure (P0A08, C1A1A, C1130). I am requesting a full investigation into Infiniti’s handling of this recall and a resolution for my unsafe vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
This vehicle started shaking and juttering at a lower speed and made it very difficult to drive. Then I could accelerate and it would not go faster. I took it to a repair shop and they were getting CVT codes for the transmission. I looked online a found that many other people had these same issues as well as a Class Action Lawsuit that was settled a few years ago for 278 million for these problems. I was never informed that this CVT was a problem and could have it replaced from Nissan for no charge. I am not sure why Nissan would allow an unsafe transmission to be installed into a vehicle that would make the car unsafe to drive.
Since 4/4/2025 unresolved CVT transmission repair 4 replacement CVT transmission have failed, each time order for the repair they have failed with the same problem or different problems with the CVT transmission, •Despite assurances that the repairs were properly completed, I have experienced the ongoing issues – e.g., The gears jumped •The car wouldn’t accelerate past 20 mph •When placed in park, the transmission felt unstable •A check engine light/code appeared •4 Transmission order and all have failed to fix the problem As of 6/27/2025 the reorder of replacements CVT transmission have failed. This an infiniti problem
THE MASTERCYLINDER LEAKED OUT ALL THE BRAKE FLUID OUT THRU BAD SEAL. THIS IS THE FOURTH TIME THIS HAS BEEN REPAIRED. THE LAST THREE TIMES IT WAS DONE BY THE NISSAN TWIN CITY NISSAN DEALER. THIS TIME IT FAILE DWITHIN A YEAR SO IT WAS COVERED UNDER WARRANTY. CAR PUT IN SHOP 02/28/2025 WEDNESDAY. SERVICE REP NISSAN HAS NO IDEA WHY IT HAS FAILED 4 TIMES.
The car is not engaging when going from 1st to all gears, the car feels very shaky and unstable
The whole vehicle experiences strong vibrations when accelerating to 30 miles per hour and higher. It also gives strong judder or kicks when turning. Hard to control the vehicle at high speeds. No warning light is on. Took the vehicle to a local dealer (Houston Southwest Infiniti) and found that the problem was caused by a defective rear differential coupler.
WHILE DRIVING IN TOWN LOST BRAKES, BRAKE LIGHTS CAM ON. WAS ABLE TO STOP BU PUMPING THE BRAKES. FLUID WAS LEAKING FROM UNDERNEATH THE MASTER CYLINDER. TOOK TO LOCALNISSAN DEALER TWIN CITY NISSAN PORT ARTHUR. THEY SAID THE MASTER CYLINDER WAS BAD. THIS IS THE THIRD ONE TO GO BAD. THEY REPAIRED ON 09/25/2024 WITH 121,178 MILES. THEY WOULD NOT HONOR THE WARRANTY FROM THE TEXARKANA DEALER AS THEY DIDNT DO THE WORK. HAD TO PAY AGIN.
The transmission is stuttering and showing signs of failure.
sun roof exploded
When the vehicle slows from cruising speed to below 20 mph, the car shakes violently and the engine nearly stops. To avoid the shaking, I must place the vehicle in neutral until it comes to a complete stop. If I shift into drive before I stop, the vehicle shudders again. When in traffic, it could cause the vehicle to be rear-ended. My wife won't drive the vehicle because of this. Owners' Forum seems to indicate this is a common problem and may be related to [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
THE MASTER BRAKE CYLINDER FAILED WHILE ON VACATION IN ARKANSAS. TOOK TO NISSAN DEALER PETE MANKINS AND THEY REPLACE ENTIRE MASTER CYLINDER. MILEAGE 114,905 MILES. DATE [XXX]. THIS SECOND TIME SAME PART FAILED. HAD FAMILY WITH ME WE WHERE ABLE TO STOP BY PUMPING BRAKES. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I bought my 2014 Infiniti QX60 in 2016 that had a little over 68k miles on it. On May 3, 2024, I just hit over $100k & felt the car do a soft lurch then it started to do a small crawl inch by inch. No warning lights came on or messages. Before this happened, I heard what I thought was a flat tire, or a plane taxing sound. I got the car towed to a mechanic shop and was told that I need a new 'transfer case'. I was told that there was a recall for this but do not see it for this model. If Infiniti knew it had problems why was a recall not done. If I want to get it fixed it will cost over $5k again. I already got it changed and the front differential a year ago. So is this something that will have to be done yearly?
While driving on my regular commute, the car sputtered when shifting gears automatically and stopped being able to accelerate beyond 30mph in the middle of a busy road. When the accelerator was pressed, the motor sounded like it was revving but not accelerating. An electric fire burn smell started to emit and a warning turned on for the first time reading “Hybrid System Overheated” as well as the check engine light. No issues before this incident. An independent third party service center confirmed that it’s an issue with the transmission. We confirmed that this is a common problem with other QX60s from 2014 that the transmission fails and replacing it does not guarantee that the problem will be fixed long term since the issue is that the original design of the transmission is flawed.
Showing 1–20 of 25 complaints
The 2014 Infiniti QX60 has 7 recalls recorded by NHTSA.
NHTSA has received 228 owner-reported complaints for the 2014 Infiniti QX60.
The 2014 Infiniti QX60 received an overall safety rating of 5 out of 5 stars from NHTSA.
The most commonly reported complaint categories for the 2014 Infiniti QX60 are power train (82 reports), air bags (17 reports), unknown or other (15 reports).
Yes. NHTSA has 7 recalls on record for the 2014 Infiniti QX60. Scroll up to review the published recall summaries, consequences, and remedies. To check for unrepaired recalls on your specific vehicle, use your VIN at nhtsa.gov/recalls.
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This page summarizes publicly available data from the National Highway Traffic Safety Administration (NHTSA). Complaint counts reflect reports submitted to NHTSA by vehicle owners and do not by themselves prove defect severity or vehicle safety. Safety ratings may not be available for all vehicle-years. This site is not affiliated with NHTSA or any vehicle manufacturer. For official information, visit the official NHTSA page for this vehicle.