NHTSA Investigation
EA10007
Front Subframe Corrosion Failures
Key Takeaways
- Investigation EA10007 currently maps to 5 tracked vehicle-year pages across 1 make.
- This page summarizes the public investigation subject, status, timing, and affected tracked vehicles linked from NHTSA source data.
- The linked component on this record is structure:frame and members.
- This investigation record also references recall campaign 11V030000.
What This Investigation Page Shows
This page summarizes a public NHTSA investigation record tied to one or more tracked vehicle-year pages in our database. Investigation records sit between owner complaints and recall campaigns: they can remain open, close without a recall, or connect to a later remedy action. Use this page to see which tracked vehicles are linked to the record, then open the individual vehicle pages for complaints, recalls, and crash test context.
Investigation Summary
In a January 26, 2011 Defect Information Report, Ford Motor Company (Ford) notified the National Highway Traffic Safety Administration (NHTSA) that it will conduct a safety recall to address corrosion related fractures in the front lower control arm rear attaching brackets and body mount attachments at the rear of the front subframe in approximately 425,288 model year (MY) 1999 through 2003 Ford Windstar vehicles manufactured from April 1998 to July 2003 and either sold or currently registered in the following high corrosion (Salt-Belt) states:Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Utah, Vermont, West Virginia and Wisconsin (NHTSA Recall No. 11V-030, Ford Recall No. 11S16).According to Ford, separation of a front lower control arm rear attaching bracket may result in a lower control arm separation and separations of both front subframe rear body mounts may result in separation of the steering intermediate shaft.Either condition could result in diminished vehicle directional control, increasing the risk of a crash.Dealers will inspect the lower control arm rear attachment flanges and the rear body mount sections of the subframe on the right (passenger) and left (driver) sides of the vehicle.Owners of vehicles that pass the inspection will be notified when to return for installation of reinforcement brackets to extend the durability of the front subframe assembly in affected areas in the presence of corrosion.Owners of vehicles that do not pass inspection, but can be repaired, will be offered transportation until parts become available.Repurchase offers will be extended to owners of vehicles that cannot be repaired with the reinforcement brackets.This investigation is closed.
Manufacturer listed on the source record: Ford Motor Company
Component listed on the source record: STRUCTURE:FRAME AND MEMBERS
Affected Vehicles (5)
Browse Affected Vehicles
All data is sourced from NHTSA public records. This site is not affiliated with, endorsed by, or operated by the National Highway Traffic Safety Administration or any government agency. Complaints are unverified consumer reports submitted to NHTSA and may not reflect confirmed defects. For official information, visit nhtsa.gov.
Data synced from NHTSA on May 4, 2026