2015 Jeep Cherokee Complaint Log

ON 5/23/19 AND 5/27/19 VEHICLE LOSES POWER WHILE DRIVING, ENGINE SHUTS DOWN, STEERING LOCKS AND THE DASH LIGHTS UP WITH A MESSAGE THAT SAYS PUT VEHICLE AND "PARK" AND THEN SELECT DESIRED GEAR. I HAVE SMALL CHILDREN. THIS HAS HAPPENED TWICE IN THE LAST MONTH.I KEEP MY VEHICLE UP TO DATE ON MAINTENANCE/SERVICE. I READ OVER 100 PEOPLE'S EXACT SAME COMPLAINTS ON LINE. IT DOESN'T MAKE SENSE THAT I AM PAYING A CAR PAYMENT, HAVE LESS THAN 45,000 MILES ON MY VEHICLE, AND HAVING THESE KIND OF SAFETY CONCERNS. TODAY, MY CAR DIED WITH NO WARNING ON A BUSY ROAD, GIVES ME APPROXIMATELY 10 SECONDS TO PULL TO SAFETY BEFORE THERE IS NO SPEED/ABILITY TO MANUEVER THE VEHICLE. IT IS RIDICULOUS THAT THE RISK IS SO HIGH, AND THE NUMBER OF COMPLAINTS LISTED ON LINE SHOW A SERIOUS ISSUE WITH THIS AMONG HUNDREDS OF VEHICLES BY JEEP AND NOTHING. THE DEALERSHIPS/SERVICE CONTINUE TO MAKE COMMENTS LIKE "WE WERE UNABLE TO REPLICATE THE ISSUE". TO BE SPECIFIC: DRIVING AT ABOUT 25 MILES PER HOUR, STRAIGHT FOLLOWING A RIGHT OR LEFT TURN. . . . LOST POWER. LIGHTS WENT ON THE DASH, MESSAGE ABOVE APPEARED. IT TOOK TWO TRIES TO RESTART TO GET ME OUT OF THE MIDDLE OF THE ROAD. I HAD MY CRANK SHAFT SENSOR REPLACED ON 5/8/19 DUE TO CAR STALLING. NOW MY VEHICLE COMPLETELY SHUTS OFF IN THE MIDDLE OF TRAFFIC THIS IS A SAFETY ISSUE. PLEASE FIX IT BEFORE SOMEONE GETS SERIOUSLY INJURED.

THE 2015 JEEP CHEROKEE LATITUDE 44..SHUT DOWN IN MOVING TRAFFIC .DASH STATED TO PUT CAR IN PARK TO SHIFT GEAR.VEHICLE WAS ALREADY IN GEAR.VEHICLE STARTED BACK UP AND I MADE IT TO A GAS STATION WHERE IT SHUT DOWN AT THE PUMP.VEHICLE HAD TO BE TOWED TO THE DEALER. THIS IS THE THIRD TIME SINCE I PURCHASED THE VEHICLE IT HAD TO BE TOWED FOR SHUTTING DOWN IN MOTION. I BOUGHT THE CAR BRAND NEW IN MAY OF 2015. HAS 51K MILES ON IT NOW. ALSO IT SHIFTS IRATICLY. THE CRUISE CONTROL ACCELERATES ON IT'S OWN. SOMETHING MUST BE DID ONE OR PEOPLE WILL GET HURT .

I STARTED MY CAR UP WHEN THE CAR ACCELERATES THE CAR COMPLETELY STOPS IN TRAFFIC THE CHECK ENGINE LIGHT NOR BATTERY LIGHT CAME ON

THE TRANSMISSION IN THE VEHICLE HAS BEEN AN ISSUE SINCE I BOUGHT THE VEHICLE NEW. IT HESITATES AND EVENTUALLY JERKS FORWARD WHEN ATTEMPTING TO CLIMB A HILL, AND THE TRANSMISSION DOESN'T GEAR DOWN PROPERLY WHEN GOING DOWNHILL. I'VE RETURNED IT TO THE DEALER FOR SOFTWARE UPDATES IN THE PAST BUT HAVEN'T SEEN A DIFFERENCE. NOW I HAVE AN ALERT FOR "SERVICE SHIFTER" APPEARING, WITH THE SHIFTER LIGHTS ALL ILLUMINATED. I'VE CALLED THE DEALER MULTIPLE TIMES, AND FINALLY WAS ABLE TO GET A SERVICE APPOINTMENT, BUT THE APPOINTMENT IS A MONTH AWAY BECAUSE THEY'RE SO BACKED UP. I ASKED THE SERVICE REP WHETHER THIS COULD BE A HAZARD AND WAS TOLD THE VEHICLE MAY NOT GO INTO GEAR SO THE VEHICLE COULD LEAVE ME STRANDED. A MONTH FOR A SERVICE APPOINTMENT, REALLY?? THIS IS A SERIOUS HAZARD AND NOW I'M TRYING TO FIGURE OUT WHAT DO TO ABOUT AN UPCOMING VACATION PLANNED, WHICH HAPPENS BEFORE THE SERVICE APPOINTMENT. I'M ALSO WORRIED ABOUT THE APPOINTMENT ITSELF, AND WHAT WILL HAPPEN TO THE CAR AFTERWARDS, SINCE I'VE READ ONLINE COMMENTS ABOUT WORSENING CONDITIONS AFTER CARS HAVE BEEN SERVICED. THE "SERVICE SHIFTER" MESSAGE HAD BEEN APPEARING PERIODICALLY BUT NOW (STARTING 5/12/19) IT'S COMING ON DURING ALMOST EVERY DRIVE.

WHEN I AM DRIVING ON THE STREET I ALWAYS FEEL A JERKING WHEN I ACCELERATE AFTER BRAKING. WHILE DRIVING ON THE HIGHWAY OR EXPRESSWAY WHEN I ACCELERATE I NOTICE A JERK AND WHEN I DECELERATE MY CAR SHAKES AND VIBRATES.

2015 JEEP CHEROKEE LATITUDE 4X4 - RECEIVED A NOTIFICATION ON DASHBOARD THAT READS "SERVICE SHIFTER" ALL THE LIGHTS ON THE GEAR TURN ON RED. IT CAME OUT A COUPLE OF MONTHS AGO, BUT IT WENT AWAY. NOW THIS TIME, IT IS NOT GOING AWAY. I CAN TURN OFF AND TURN ON THE CAR BUT AS SOON AS I GO TO MOVE, ALL THE LIGHTS COME OUT RED AND THE NOTIFICATION WON'T GO AWAY. THE CAR WILL SOMETIMES TAKE A BIT TO ACCELERATE AND ONCE IT DOES IT GOES OFF FAST AND PUTTING ME IN DANGER OF HITTING THE CAR IN FRONT OF ME.

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 17 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. ALSO, "SERVICE TRANSMISSION" POPULATED ON THE MESSAGE CENTER. THE VEHICLE WAS PUSHED ONTO THE SIDE OF THE ROAD. THE CONTACT STATED THAT THE FAILURE OCCURRED AT LEAST EIGHT TIMES AND WORSENED OVER TIME. THE VEHICLE WAS TAKEN TO FULLERTON CHRYSLER/JEEP (1050 US-22, SOMERVILLE, NJ 08876) AT LEAST EIGHT TIMES, BUT THEY WERE NOT ABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED, BUT THE VEHICLE WAS SCHEDULED FOR DIAGNOSTIC TESTING ON MAY 4, 2019. THE APPROXIMATE FAILURE MILEAGE WAS 65,000. THE VIN WAS UNAVAILABLE.

WHILE DRIVING OCCASIONALLY FEELS LIKE THE TRANSMISSION BANGS AND IT MAKES A LOUD NOISE. WHEN STOPPED AND PUT IN REVERSE TO BACK UP THERE IS A SIGNIFICANT HESITATION BEFORE TRANSMISSION ENGAGES AND ABILITY TO REVERSE. A COUPLE OF TIMES, PARKED IN DRIVEWAY, CAR WARMED UP, PUT CAR IN DRIVE AND IT FELT LIKE IT WAS STUCK, THE ENGINE REVVED BUT THE CAR DIDN'T MOVE, I PUT THE CAR IN PARK AND BACK IN DRIVE, IT FINALLY FELT LIKE IT BROKE LOOSE- LITERALLY AND I WAS ABLE TO DRIVE. THESE THINGS HAPPEN PERIODICALLY.

VEHICLE HAS HAD HARD SHIFTING AND LURCHING GOING DOWNHILL SINCE IT WAS NEW. TRANSMISSION HARNESS REPLACED UNDER RECALL-NO FIX. TRANSMISSION REPLACED UNDER WARRANTY AND SOFTWARE UPDATES INSTALLED-BETTER. 1-2 YEARS LATER TRANSMISSION SLAMS INTO NEXT GEAR (4-5) UPON ACCELERATION SO HARD YOU NEARLY GET WHIPLASH. AT DEALERSHIP AGAIN AS I WRITE THIS. THIS IS A SAFETY CONCERN THAT NEEDS TO BE RESOLVED.

AIR CONDITIONER STOPPED WORKING. UPON FURTHER INVESTIGATION, MECHANIC INFORMED ME THE PROBLEM ORIGINATED FROM A FAULTY EVAPORATOR SYSTEM. CURRENTLY, THE REPAIR ESTIMATES IS OVER $2000 DUE TO REPLACE THE EVAPORATOR, COMPRESSOR AND FREON. BASED ON JEEP BLOGS, IT HAS BEEN IDENTIFIED THAT JEEP HAS BEEN AWARE OF THIS FAULTY EVAPORATOR PROBLEM, BUT WILL NOT TAKE RESPONSIBILITY. PER JEEP BLOG, ANOTHER GRAND CHEROKEE OWNER WROTE: DEALER'S SERVICE WRITER IMMEDIATELY TOLD ME THAT 85% OF THE TIME WHEN THE A/C GOES OUT IN THIS VEHICLE IT'S THE EVAPORATOR INSIDE THE CAR BEHIND THE DASH. UPON FURTHER EXAMINATION BY THE REPAIR TECHNICIAN THAT'S WHAT NEEDED TO BE REPLACED. I ASKED IF THEY REPLACE THE EVAPORATOR WITH THE SAME PART AND HE SAID NO, THEY NOW USE A DIFFERENT SKU REPLACEMENT EVAPORATOR. OBVIOUSLY, JEEP IS AWARE OF THIS PROBLEM AND HAS MADE CHANGES TO FIX IT.

I GET A " SERVICE SHIFTER" POP UPON THE DASH AND THE GEAR CHANGERS TURNS RED. CONTACTED TWO DEALERSHIPS AND BOTH STATED THAT THEY DID NOT KNOW WHAT THAT MEANS. THE SERVICE SHIFTER DOES NOT POP UP ALL THE TIMES. IT IS NOT CONSISTENT SOMETIMES IT POPS UP BUT NOT ALL THE TIME.

THE ENGINE LOSES LARGE AMOUNT OF OIL CAUSING THE CAR AIR FLOW SYSTEM TO MALFUNCTION. THE CAR COMPLETELY SHUTDOWN WHILE DRIVING BECAUSE THE CAR NEEDS OIL AND ECS WARNING BLINKS. HOWEVER, THE CAR OIL INDICATOR DOESN'T RECOGNIZE THE CAR NEEDS OIL. THIS SAME IDENTICAL SITUATION HAS HAPPEN MULTIPLE TIME, STARTING ABOUT 1 YEAR AFTER I PURCHASED THE SUV IN SEPTEMBER 2015. EVERY TIME I HAVE TAKEN THE CAR TO THE DEALERSHIP, IT HAS BEEN NOTED IN THE RECORD. HOWEVER, THIS TIME, THE AUTOMOBILE TECH INFORM ME OF THE PROBLEM WITH CAR AND NOTED THAT JEEP IS AWARE OF THIS ISSUE WITH THE 2.4L 4 CYLINDER ENGINES. THOSE PARTICULAR ENGINES ARE ALSO IN THE CHRYSLER 200.

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHEN THE CONTACT PARKED THE VEHICLE, IT FAILED TO RESTART. WHEN THE CONTACT MADE ANOTHER ATTEMPT, THE VEHICLE RESTARTED. THE FAILURE OCCURRED SEVERAL TIMES. THE CONTACT ALSO STATED THAT WHEN THE VEHICLE WAS IN ANY GEAR, IT JERKED AND MADE A LOUD NOISE. ALSO, THE TRANSMISSION INDICATOR BLINKED ON AND OFF. ON ANOTHER OCCASION, WHEN THE VEHICLE WAS STARTED, THE RPMS INCREASED VERY HIGH WITHOUT THE ACCELERATOR PEDAL BEING PRESSED. JIM BROWNE CHRYSLER JEEP DODGE RAM OF DADE CITY (12020 US-301, DADE CITY, FL 33525, (352) 353-0704) ADVISED THAT THE VEHICLE BE BROUGHT IN FOR DIAGNOSTIC TESTING. THE MANUFACTURER AGREED WITH THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 50,000.

TAKATA RECALL, AIR BAG LIGHT CAME ON STATING TO SERVICE AIR BAG. UPON TAKING THE VEHICLE INTO THE DEALER SHIP I WAS INFORMED THAT MY ENTIRE AIR BAG SYSTEM HAS TO BE TAKEN OUT AND REWIRED DUE TO THIS WARNING LIGHT COMING ON OR I WONT HAVE ANY AIR BAGS.

IT SAYS SERVICE SHIFTER. DRIVING. ALL SHIFTER LIGHTS ILLUMINATE RED.

VEHICLE SHIFTS JERKY. USUALLY OCCURS AROUND 30 MPH SOMETIMES ON AN INCLINE, SOMETIMES ON FLAT GROUND. NO WARNING LIGHTS HAVE EVER LIT UP AND THE TRANS TEMP IS NORMAL. IT HAS BEEN HAPPENING FOR ABOUT A MONTH OFF AND ON. NO CONSISTENCY TO THE ISSUE.

I HAVE A JEEP CHEROKEE SPORT 2015, 14K MILES; ON 3 DIFFERENT OCCASIONS THE TRANSMISSION HAS DISENGAGE WHILE DRIVING ON HIGHWAY LOSING ALL ACCELERATION AND RESPONSE. CHECK ENGINE LIGHT 'ON' AND "SERVICE TRANSMISSION" ALERT DISPLAYED. AFTER TURNING THE CAR OFF AND RESTARTING, CHECK ENGINE LIGHT STAYED ON BUT NO "SERVICE TRANSMISSION" ALERT. I WAS ABLE TO DRIVE THE CAR FOR 10 MINUTES BEFORE THE SAME EVENTS HAPPENED AGAIN. ALL EVENTS OCCURRED WHILE HIGHWAY DRIVING AND AFTER A OIL CHANGE (SECOND). I HAD DRIVEN (UNDER 40 MPH) THE CAR IN TOWN FOR 2 WEEKS AFTER OIL CHANGE WITH NO ISSUES. NO PREVIOUS ISSUES BEFORE OIL CHANGE. THIS IS VERY DANGEROUS ISSUE; MANY COMPLAINTS CAN BE FOUND ON LINE OF THIS VERY ISSUE, SUGGESTING A SOFTWARE OR SENSOR ISSUE. WILL SOMEONE HAVE TO PAY THE ULTIMATE PRICE WITH THEIR LIFE BEFORE A TOTAL RECALL IS ISSUED? COMPLAINT FILED WITH WASHINGTON STATE AG OFFICE AND US CONGRESSIONAL REPRESENTATIVES

TRANMISSION LURCHES SHIFTS ABNORMAL STOPS ENGINE AND CHECK ENGINE LIGHT COMES ON. THIS HAPPENS IN THE MIDDLE OF A BUSY INTERSECTION VERY UNSAFE.

WELL IN DRIVE THE CAR TURNED INTO NEUTRAL JUST DIDN'T GO ANYWHERE ONLY HAD THE CAR FOR ABOUT TWO THOUSAND MILES BOUGHT THE CAR USED 2015 ONE YEAR AGO FROM WESTBURY JEEP IT'S A JEEP CHEROKEE LATITUDE 2015. BEEN IN THE SHOP 5 TIMES ALREADY

JEEP CHEROKEE 2015 39K MILES. TROUBLE STARTING. SOMETIMES IT TURNS ON, OTHER TIMES IT DOESN'T. ALSO HAVE A LIGHT ON 'SVC 4WD'

THE HEADLIGHTS ON THIS VEHICLE ARE NOT BRIGHT ENOUGH TO SEE THE ROAD AT NIGHT OR IF IT RAINING! VERY DANGEROUS, MUST PULL OFF THE ROAD IF RAINING BECAUSE YOU CAN NOT SEE THE ROAD! NEEDS TO BE RECALLED IMMEDIATELY! HOW MANY PEOPLE NEED TO DIE BEFORE A RECALL HAPPENS?

CAR STALLING AT LOW SPEED AND ALSO AT STOP. TAKES SEVERAL ATTEMPTS TO GET MOVING AGAIN. WENT IN FOR SERVICE AND CAR VIRTUALLY OUT OF OIL. WAS NOT EVEN CLOSE TO NEEDING AN OIL CHANGE. LESS THAN EVERY 1000 MILES THERE IS AN OIL LOSS OF ATLEAST A QUART NEEDING TO BE ADDED AT OIL CONSUMPTION TEST. EXTREMELY DANGEROUS TO DRIVE AND ANY TYPE OF RESOLUTION FEELS WORLDS AWAY WHEN OUR SAFETY IS JEOPARDIZED.

TURN THE MY VEHICLE ON AND ALL LIGHTS ON MY GEAR SHIFTER CAME ON AND STAYED ON. A MESSAGE ON MY DASH WAS 'SERVICE SHIFTER'

I WAS DRIVING AND SLOWING DOWN WHEN MY CAR COMPLETELY SHUT OFF IN TRAFFIC ON A BUSY 1 LANE ROAD. I PUT CAR IN PARK AND TRIED RESTARTING. CAR WOULD NOT START, NO POWER WHAT SO EVER, NO HAZARD LIGHTS, STEERING WHEEL DID NOT LOCK, KEY WOULD NOT PULL OUT OF IGNITION, AND MY CAR WOULD NOT DISENGAGE FROM PARK. LITERALLY PARKED IN THE ROAD. WE WERE ABLE TO POP THE GEAR SHIFTER AND PUT CAR INTO NEUTRAL AND PUSH MY CAR TO A PARKING LOT. I PUT THE CAR BACK IN PARK AND STARTED IT AND THE CAR LURCHED FORWARD VIOLENTLY. DEALER SAID THE ISSUE WAS BECAUSE I HAD A NEW BATTERY INSTALLED IN MY CAR RECENTLY.

THE JEEP TURNED OFF WHILE MY WIFE WAS DRIVING MULTIPLE TIMES. THE ENGINE WOULD SHUT OFF, SHE WOULD HAVE TO TURN THE JEEP OFF AND SHIFT TO PARK. SHE WOULD THEN HAVE TO START THE JEEP AND PUT IT INTO GEAR TO DRIVE. ALL THESE STEPS HAD TO BE DONE WHILE IN TRAFFIC. ONE TIME SHE WAS TURNING LEFT AT A BUSY INTERSECTION. WE TOOK IT TO THE DEALER TO FIX, THE MECHANIC WAS ABLE TO REPLICATE THE ISSUE. THE SAID THE OIL NEEDED TO BE CHANGED (CHARGED US OVER $100). THEY CHANGED THE OIL AND GAVE US THE JEEP BACK. TWO MONTHS LATER THE JEEP DID THE SAME THING. THIS TIME IN OUR DRIVEWAY (NOT AS SCARY). I TOOK IT BACK TO THE DEALER THE NEXT DAY. THEY HAD THE JEEP 1 WEEK AND COULD NOT REPLICATE THE ISSUE AGAIN. THEY TOLD ME TO COME GET THE JEEP. I WAS NOT HAPPY WITH THIS ANSWER (MY WIFE AND TWO BOYS DRIVE THIS JEEP). I EMAILED THE CEO OF CHRYSLER FCA US LLC MY CONCERNS. I WAS CALLED BACK BY REGINA KNOX. SHE HAD THE DEALER KEEP THE AUTO FOR ANOTHER WEEK. THEY STILL DID NOT FIND ANY ISSUES. I WAS TOLD TO GET THE CAR AND THAT THEY WOULD NOT DO ANYTHING FOR ME. I TOLD HER I FELT THE JEEP WAS UNSAFE. I TOLD HER I DIDN'T WANT TO DRIVE IT. SHE SAID "I CANNOT BUY IT FROM YOU", SHE DID OFFER ME EMPLOYEE PRICING IF I WANTED ANOTHER NEW AUTO FROM CHRYSLER. THE ERROR MESSAGE READS "SHIFT TO P THEN DESIRED GEAR"

AIR CONDITIONING SUCTION/DISCHARGE HOSE SPLIT AND BLEW OFF THE ENGINE CAUSING LOSS OF AIR CONDITIONING COOLING WHILE IN MOTION ON THE HIGHWAY. RECALL #R57 CLEARLY SHOWS A RECALL FOR THIS HOSE BEING PLACED TOO CLOSE TO THE MANIFOLD AND POSING A FIRE RISK OR AIR CONDITIONING LOSS OR WARNING LIGHT. CHRYSLER STATES THIS VIN IS NOT INCLUDED IN THE RECALL ALTHOUGH IT STATES 2015 JEEP CHEROKEE VEHICLES ARE AFFECTED AND THIS MODEL IS IN FACT A 2015 JEEP CHEROKEE. WE WOULD LIKE TO REQUEST TO BE CONSIDERED FOR A REIMBURSEMENT FOR THIS REPAIR. ALTHOUGH WE FEEL OUR PREVIOUS REPAIR IN MAY OF 2018 WAS ALSO RELATED TO THIS SAME RECALL WE WOULD LIKE TO BE CONSIDERED.

FREQUENTLY THE MESSAGE "SERVICE SHIFTER" LIGHTS UP ON MY DASHBOARD AND ALL THE GEAR LIGHTS ON THE SHIFTER LIGHT UP. THIS HAPPENS USUALLY AFTER I START THE CAR. SOMETIMES I TURN IT BACK OFF AND RESTART THE CAR AND IT GOES AWAY, BUT A FEW TIMES IT HAS STAYED ON MY ENTIRE DRIVE.

WHEN SLOWING DOWN BETWEEN 25-35MPH, THE TRANSMISSION 'CLUNKS' VIOLENTLY AND THE ENTIRE CAR SHAKES AND IT IS VERY LOUD. I HAVE HAD IT TO THE DEALER TWICE; FIRST TIME THEY SAID IT NEEDED A SOFTWARE UPDATE WHICH THEY SUPPOSEDLY DID, BUT NOTHING CHANGED. I HAD IT IN AGAIN AND THEY SAID THERE WAS NOTHING WRONG WITH THE TRANSMISSION, THAT IT IS 'NORMAL', AND TO JUST DRIVE IT SO THE COMPUTER CAN 'LEARN MY DRIVING HABITS'. WHAT??? THIS IS MY FOURTH JEEP AND I'VE NEVER HAD PROBLEMS LIKE THIS. I BOUGHT IT USED AND HAVE ONLY HAD IT A MONTH AND FEEL I'M STUCK WITH A LEMON.

WHEEL HUBS ALL.DEFECTIVE WILL NOT COME.OFF , NO SPARE TIRE WAS INCLUDED WITH PURCHASE DEALER PROMISED FOR 2 HRS TO GET A SPARE TIRE FOR TRUNK OF JEEP , AND NEVER DID JUST EXCUSES , DURING ROUTINE SERVICE UNDER WARRANTY I WAS NOTICED 2 MONTHS AGO ALL WHEN HUBS ARE DEFECTIVE DEALER TUTTLE CLICK JERP IRVINE CA REFUSED TO REPAIR WITHOUT COST DEMANDED $300 TO.REPLACE OTHER TITTLE DEALER IN SAN JUAN SAID IS JUNE 2019, DEALERS JOB TO REPAIR BECAUSE ALL KEEPS HUBS DEFECTIVE 2015.

WHILE DRIVING ON BACK ROADS AND HIGHWAY I WOULD NOTICE THAT AROUND 30-40 MPH THE CAR WOULD SHIFT EXTREMELY ROUGH AND WHILE TRYING TO SLOW DOWN THE CAR WOULD SUDDENLY JERK FORWARD AND SEEM LIKE IT WAS TRYING TO KEEP GOING FORWARD MAKING ME HIT THE BREAKS HARDER. WILL BE CONTACTING DEALERSHIP.

WHILE DRIVING CITY STREETS AROUND 30-40MPH THE CAR SHIFTS EXTREMELY ROUGH CAUSING A JERKING MOTION. WHILE TRYING TO ACCELERATE FROM STOPPED POSITION THE CAR HAS TROUBLE ACCELERATING AND WILL JERK FORWARD ONCE IT SEEMS TO SHIFT GEARS. I DON'T HAVE ANY LIGHTS SHOWING ON DASH OR ERROR CODES SO I CANNOT TAKE TO A DEALERSHIP.

SERVICE SHIFTER LIGHT COMING ON, HESITATION IN DRIVE, ALL RED LIGHTS AROUND SHIFTER ON RED. VEHICLE SERVICED PREVIOUSLY FOR COMPUTER ISSUES. 40K MILES. WARNING LIGHTS CAME ON DRIVING FROM FL TO PA IN SC APPX 300 MILES, SHUT OFF VEHICLE AND RESTARTED LIGHTS WERE NOT ON. AFTER DRIVING APPX 200 MILES WARNING LIGHTS CAME BACK ON IN VA. STOPPED AND RESTARTED NO LIGHTS ON IN WV OR PA. OUTSIDE TEMPERATURE DIFFERENCE FROM SC TO WV 40 DEGREES COOLER. DROVE THRU PA AND NJ FOR 5 DAYS NO ISSUES. LEFT NJ AND DROVE TO NC WITH NO ISSUES. IN NC AFTER DRIVING APPX 200 MILES SERVICE SHIFTER LIGHT CAME ON IN SC WITH OUTSIDE TEMPERATURE PLUS 40 DEGVREES FROM NJ. SHUT OFF VEHICLE AND RESTARTED AND NO FURTHER ISSUES.

IN THE LAST 2 WEEKS, WHENEVER I TRY TO TURN THE WHEELS RIGHT OR LEFT IT MAKES A LOUD CREAKING NOISE. I HAD IT LOOKED AT AND HAD THE TOP TOP STRUT BUSHING LUBRICATED THINKING THAT WAS THE ISSUE ONLY TO HAVE IT CONTINUE MAKING THE SAME NOISE.

VEHICLE CUTS OFF IN THE MIDDLE OF DRIVING ON CITY STREETS AND HIGHWAY, FLASHES MULTIPLE INDICATORS ON DASHBOARD. TRUCK HAS CUT OFF WHILE WAITING TO TURN WHILE IN MIDDLE OF A FOUR-LANE HIGHWAY. CHECK ENGINE LIGHT GOES OFF AND ON. HESITATION AND ACCELERATION ISSUES. WHEN PRESSING ON ACCELERATOR TRUCK DOESN'T GO AS IF STUCK IN GEAR THEN FINALLY LURCHES FORWARD UNEXPECTEDLY. VERY JERKY DURING GEAR CHANGES SIMILAR TO DRIVING A STICK SHIFT. TAKEN TO DEALERSHIP WHERE PURCHASED AND WAS TOLD TO BUY NEW BATTERY BUT THE SAME PROBLEMS CONTINUE TO HAPPEN. DIAGNOSTICS AT DEALERSHIP GAVE NO INDICATION AS TO HOW THESE SAFETY ISSUES CAN BE RESOLVED.

DRIVING ALONG WITH VEHICLE IN MOTION, THE ENGINE STALLS OUT AND CONTINUES TO ROLL, BUT DOES NOT OPERATE. CAR MUST COME TO A COMPLETE STOP, REST AND THEN TRY TO RESTART - VERY DANGEROUS ON THE HIGHWAY. A MESSAGE COMES ON STATING "VEHICLE MUST BE IN GEAR TO SHIFT" OR SOMETHING CLOSE TO THAT - BUT THERE HAS BEEN NO SHIFTING ON MY PART AT ALL. THIS STALLING HAS PUT ME IN VERY DANGEROUS CONDITIONS BECAUSE CARS COMING FROM BEHIND AND AROUND ME HAVE NO WARNING OF THE STALLED OUT ENGINE EITHER. IT TAKES ABOUT 3 OR 4 MINUTES TO RESTART THE ENGINE. DEALERSHIP SAYS THIS IS AN OIL CONSUMPTION ISSUE AND ITS SOMETHING TO DO WITH THE PISTONS. ANOTHER JEEP SERVICE MANAGER SAID THE ENGINE NEEDS TO BE REPLACED. ITS STILL UNDER WARRANTY. I FEAR THAT WE'RE GOING TO GET HIT (MY DAUGHTER AND I) AND MEANWHILE, WE DO NOT HAVE OTHER TRANSPORTATION AND I'M GOING TO BE PAYING ON THIS FOR 4 MORE YEARS. THERE IS A LOT OF INFORMATION ON OTHER PEOPLE HAVING THE SAME COMPLAINTS ON THE INTERNET. FOR NOW, THE DEALERSHIP IS DOING AN OIL CONSUMPTION TEST WHICH IS RELATED TO THE ENGINE PROBLEMS KNOWN ON OTHER VEHICLES. WITH THIS MANY PEOPLE HAVING THE SAME PROBLEM, THIS SHOULD BE A RECALLED ENGINE.

THE ENGINE SHUT DOWN WHILE I WAS DRIVING. I HAD JUST WENT AROUND A CORNER AND WAS HEADING UP A SMALL HILL WHEN I HEARD A BEEP AND LOOKED AT THE MESSAGE WHICH SAID "TO SHIFT ... MUST BE IN PARK". I HAD NO WARNING PRIOR TO THIS AND WAS NOT ABLE TO PULL TO THE SIDE OF THE ROAD. I WAS STALLED IN THE ROAD AND WAS NOT ABLE TO RESTART THE VEHICLE. I TRIED TO RESTART MY VEHICLE SEVERAL TIMES AFTER ENSURING IT WAS IN PARK, WITH NO LUCK. I CALLED FOR A TOW, AND WHILE WAITING, I TRIED TO START THE VEHICLE AGAIN AND IT FINALLY STARTED, SO I CANCELLED THE TOW. WHEN THE ENGINE SHUT DOWN, I STILL HAD LIGHTS AND RADIO AND WHEN TRYING TO RESTART THE VEHICLE THE ELECTRONIC PORTION WORKED (NORMAL DASH LIGHTS WHEN STARTING), BUT THE ENGINE DID NOT TURN OVER. I WAS FORTUNATE I WAS ON A COUNTRY ROAD WITH NOT MUCH TRAFFIC WHEN THIS HAPPENED. I WOULD HATE TO THINK WHAT COULD HAVE HAPPENED IF I WAS ON THE HIGHWAY OR INTERSTATE. I HAVE BEEN A PREVIOUS JEEP OWNER AND HAVE NEVER EXPERIENCED THIS WITH ANY OTHER JEEP I OWNED. I WILL BE TAKING MY JEEP IN TO SEE IF THE DEALERSHIP CAN FIND AN ISSUE. I CURRENTLY HAVE 80,500 MILES ON IT. I HAVE A LONG COMMUTE TO WORK AND I HAVE NOW LOST CONFIDENCE IN THIS VEHICLE.

WE PURCHASED THIS VEHICLE USED IN 2017. WITHIN A FEW MONTHS WE NOTICED THAT WHEN TAKING OFF, THE CAR OFTEN STALLED OR LURCHED FORWARD. THIS OFTEN SEEMED TO HAPPEN IN THE MORNING OR AFTER SITTING OVERNIGHT, SO WE ASSUMED IT MIGHT JUST BE THAT THE ENGINE NEEDED TO 'WARM UP'. NOW WE ARE HAVING AN ISSUE WITH THE SERVICE SHIFTER ERROR MESSAGE COMING ON WITH ALL OF THE LIGHTS ON THE SHIFTER LIGHTING UP. THE FIRST TIME THIS HAPPENED, WE TURNED THE CAR OFF AND RESTARTED. THIS WEEK WHEN THIS HAPPENED, WE TURNED THE CAR OFF AND IT WOULD NOT RESTART. IT WAS COMPLETELY DEAD. WE COULD NOT EVEN TURN ON OUR HAZARD LIGHTS. WE HAD THE CAR TOWED TO OUR MECHANIC. AFTER EXTENSIVE TESTING, HE REPLACED THE BATTERY, WHICH HE SAID HAD COMPLETELY DIED AND AS NOT ABLE TO COMMUNICATE WITH THE CAR IN ANY WAY. HE SAID THE WAY IN WHICH IT HAPPENED WAS VERY UNUSUAL AND TO WATCH TO SEE IF ANY OTHER ERROR MESSAGES OCCURRED. TWO DAYS AFTER PICKING UP OUR CAR, THE SAME SERVICE SHIFTER MESSAGE HAS COME UP WHILE WE WERE DRIVING WITH ALL LIGHTS LIGHTING UP ON THE SHIFTER. WE DID NOT STOP THIS TIME AND WERE ABLE TO DRIVE HOME, AND WE WILL CALL OUR MECHANIC ON MONDAY. WHILE RESEARCHING WHAT THIS LIGHT COULD MEAN, I HAVE COME ACROSS COUNTLESS OTHER COMPLAINTS ABOUT THE SAME ISSUE. THIS SEEMS TO BE A MAJOR FLAW IN THIS VEHICLE, SO I WANT TO ADD OUR VOICE IN ASKING FOR A RECALL THAT WOULD ALLOW THIS TO BE CORRECTED SO THAT WE CAN DRIVE OUR JEEP WITH CONFIDENCE RATHER THAN FEAR. *DT

FIRST THIS HAPPENED 3/6/2019 THE VEHICLE SHUT OFF DEAD ON A MAIN RD COULD NOT START IT FOR ABOUT 5 MINUTES OR SO. GOT IT GOING . THEN YESTERDAY 3/9/19 THE SAME THING WITH MY DAUGHTER DRIVING DEAD STOP ENGINE NOT RUNNING AS DRIVING AGAIN TOOK AWHILE TO START IT UP, GOT IT BACK HOME HEARD A SOUND AS YOU PUT THE CAR IN GEAR CLICKING NOISE THEN I PUT IT BACK IN PARK THE VEHICLE ROLLED BACK ONCE IN PARK NEVER HAPPENS BEFORE. I LOOKED UP RECALLS PEOPLE HAVE HAD THE SAME EXACT ISSUE IDENTICAL TO MINE, PROBLEM A WIRE WAS CRIMPED AND SOFTWARE NEEDED UPDATING. DONE KNOW IF THIS WAS EVER FIXED BOUGHT THIS USED A YEAR AND A HALF AGO. THE CAR IS NOT THAT OLD ONLY HAS 47K MILES ON IT. I SEE NO RECALLS NOW BUT THERE WAS ONE VAN IT BE BROUGHT IN ON THAT RECALL I AM SPEAKING OF?? CAR BOTH TIMES WERE ON A CITY STREET COMING TO A STOP WHEN THE CAR SHUT OFF ABRUPTLY BOTH TIME WE HAD TRAFFIC COMING FROM BEHIND US.

SERVICE SHIFTER

MY WIFE WAS DRIVING HER JEEP WHEN WE HIT BLACK ICE. MY WIFE LOST CONTROL OF THE JEEP AND HIT TWO FENCE POLES AND A TREE. THE JEEP SUSTAINED HEAVY FRONT END DAMAGE. SHE WAS TRAVELING 40-45 MPH AN HOUR. NONE OF THE AIRBAGS DEPLOYED IN THE VEHICLE ON IMPACT.

SERVICE SHIFTER SHOWS ON DISPLAY, ALL THE LIGHTS ON SHIFTER LIGHT UP. I LOOKED ON INTERNET AND MANY REPORTING THE SAME ISSUE ON MANY YEARS. ONCE VEHICLE IS TURNED OFF AND TURNED BACK ON THE WARNING GOES OUT, BUT COMES BACK ON IN A WEEK OR A MONTH. I HAVE MADE AN APPOINTMENT WITH DEALERSHIP TO GET IT SERVICED. APPEARS THIS IS A COMMON PROBLEM WITH THE MAKE AND MODEL. *TR

TRANSMISSION SHIFTS ERRATICALLY AT TIMES, AND DOES NOT SHIFT AT TIMES WHEN IT SHOULD. TRANSMISSION CREATES A JERKING SENSATION IN CAR.

TRANSMISSION SLOW TAKE OFF, JERKS AT RANDOM, AND REVERSE TAKES A FEW SECONDS TO MOVE WHEN I PRESS THE GAS PEDAL WHICH ALMOST CAUSED AN ACCIDENT. HAPPENS ALL THE TIME! DEALER SAID THERE'S NOTHING WRONG WITH THE CAR. WHAT THE HECK...SOUNDS MORE LIKE A COVER UP.

BURN OF OIL AT ROUGHLY A QT PER 1000 MILES, LESS THAN RECOMMENDED OIL CHANGE MILEAGE. EFFECTS ENGINE. SHUTS ENGINE OFF WHILE DRIVING AND TAKES 3-5 MINUTES BEFORE CAR CAN START AGAIN. VERY DANGEROUS AS IT HAPPENS AT ANY SPEEDS AND CAR COMPLETELY LOCKS UP.

REAR CONTROL ARM LOOSE, KNUCKLE IN ARM DAMAGES AND REAR BOTH NEW REAR TIRES DAMAGED. THE REAR END HAD NO TORQUE, TRACTION OR CONTROL AND WAS SWAYING FROM SIDE TO SIDE. THE VEHICLE IS CURRENTLY BEING REPAIRED FOR $2400.00

AFTER DRIVING A VERY SHORT DISTANCE, I STOPPED AT A STOP SIGN AND THE ENGINE SEEMED TO TURN OFF WHILE THE CAR WAS IN DRIVE. THE DISPLAY INDICATED TO SHIFT THE CAR INTO PARK, AND THEN ENGAGE A GEAR. I SHIFTED INTO PARK, AND THEN INTO DRIVE BUT THE CARD DID NOT START OR MOVE. I TRIED THAT SEQUENCE SEVERAL TIMES AFTER TURNING ON THE HAZARD FLASHERS TO NO AVAIL. FINALLY I TURNED OFF AND REMOVED THE KEY, WAITED A MINUTED, THEN INSERTED THE KEY AND RESTARTED THE ENGINE. I SHIFTED INTO DRIVE AND THE CAR MOVED. VERY SCARY. THE EXACT SAME THING HAPPENED TO MY WIFE A DAY LATER, AT EXACTLY THE SAME LOCATION, A STOP SIGN 1/4 MILE FROM OUR HOME. SHE FREAKED OUT, AND THEN CALLED ME. I GAVE HER THE PROCEDURE I USED AND SHE WAS ABLE TO RETURN HOME. IN BOTH CASES THIS OCCURRED ON A 4 LANE DIVIDED ROADWAY. THIS IS AN EXTREMELY DANGEROUS SITUATION WITH THE POWER TRAIN WHICH THE DEALER/MANUFACTURER MUST ADDRESS BEFORE SOMEONE IS KILLED. *DT*JB

I have had this shifter on my car changed and serviced 4 times and I still have an issue. The car keeps saying service shifter everytime I reverse. Barking brake module needed to be replaced. Car roof was leaking causing major damage to my car. I have all paperwork of services. Jeep tells me that because my car is not under warranty they can not assist me. I spent about 5k on fixing this car alone not including payments. I took this car to who jeep referred I also took it to the dealership I brought it from and same issue until this day. I gave up!!!!

THE CAR JERKS REAL HARD WHEN SHIFITING PASS SECOND, HAS A PROBLEM WITH ACCELERATING AFTER COMING TO A COMPLETE STOP AND IT SOMETIME JERK ONCE YOU GET PASS 35MILES A HOUR ND SOMETIMES IT WANT LET YOU GO PASS 40MILES A HOUR.

SERVICE SHIFTER MESSAGE KEEPS POP UP RANDOMLY. IT STARTED AT AROUND 70,000 MILES. ONCE THE CAR IS TURNED OFF AND BACK ON THE MESSAGE GOES AWAY. THERE SEEM TO BE A LOT OF COMPLAINTS ABOUT THIS ISSUE WITH JEEP CHEROKEE. IS THERE GOING TO BE A RECALL?

FLOORBOARD ON DRIVERS SIDE WAS SOAKED TOOK TO DEALER AND THEY CAN'T FIGURE OUT WHAT THE PROBLEM IS, ALSO MY WINDSHIELD GETS FROSTED FROM THE INSIDE WINDSHIELD WHEN PARKED AT NIGHT