2015 Jeep Cherokee Complaint Log

LEASED A 2015 JEEP CHEROKEE LATITUDE FEBRUARY 28, 2015. HAVE HAD MY VEHICLE AT THE DEALERSHIP TWICE PREVIOUSLY FOR RECALLS INCLUDING THE "TRANSMISSION RE-FLASH". HAVE NOTICED JERKY DOWNSHIFTING AND REVVING OF THE ENGINE UPON SLOWING DOWN. LAST WEEK ENGINE LIGHT CAME ON ALONG WITH WARNING THAT THE "STOP START" FEATURE WAS DISABLED AND UNAVAILABLE. TOOK INTO DEALERSHIP WHERE IT IS CURRENTLY AWAITING A REPLACEMENT OF THE TRANSMISSION. VERY DISAPPOINTED IN THIS VEHICLE. CHRYSLER COULD HAVE HIT A HOME RUN, BUT INSTEAD HAS A LEMON ON ITS HANDS.

TRANSMISSION SHIFTS, VERY HARD, MISSED SHIFTS--ALL THE TIME REAR DIFFERENTIAL MAKES A VERY HIGH PITCH NOISE, ALL THE TIME. SENSOR GIVES FALSE READING ON TEMP

THE TRANSMISSION SIFTS ERRATICALLY, FROM FIRST TO SECOND & SECOND TO THIRD GEARS. ITS SLUGGISH GRINDING HAS CAUSED NEAR REAR END COLLISIONS FROM DRIVERS FOLLOWING THE VEHICLE, AS IT SPEEDS UP & SLOWS UNPREDICTABLY. I HAVE TAKEN THIS VEHICLE TO THE DEALERSHIP 5 TIMES DURING THE FIRST 11 MONTHS OF OWNERSHIP. THE 1ST TIME WAS JULY 2015. 3 TIMES TECHNICIANS HAVE INSTALLED UPDATES (OR "FIXES") TO THE TRANSMISSION; 2 TIMES THE TECHNICIANS HAVE CLAIMED AN INABILITY TO IDENTIFY THE PROBLEM. WHEN THE VEHICLE SHIFTS INTO PARK THE BRAKES DO NOT HOLD, CAUSING IT TO LUNGE FORWARD. WHEN DRIVING IN "STOP AND GO" TRAFFIC CONDITIONS, UPON APPLYING BRAKES THE VEHICLE LUNGES FORWARD. THIS PROBLEM HAS RESULTED IN NEAR ACCIDENTS DUE TO THE INABILITY FOR THE DRIVER TO CONTROL BRAKE ACTIVITY. THE VEHICLE WAS SEEN IN 8/15; HE WAS UNABLE TO IDENTIFY THE PROBLEM. THE VEHICLE CONTINUES TO EXHIBIT THESE PROBLEMS.. THE VEHICLE CONTINUES TO EXHIBIT THESE PROBLEMS AFTER MULTIPLE ATTEMPTS TO ADDRESS THEM. THE VEHICLE HAS 5,100 MILES ON IT. IT CONTINUES TO EXHIBIT THESE PROBLEMS AFTER MULTIPLE ATTEMPTS TO ADDRESS THEM. I HAVE BEEN TO THE DEALERSHIP 7 TIMES TO ADDRESS REPEATED PROBLEMS, CAUSING A LOSS OF TIME TO EMPLOYMENT. REPEATED FLAWED ATTEMPTS TO ADDRESS PROBLEMS HAVE DIMINISHED ITS TRADE IN VALUE. ATTEMPTS TO NEGOTIATE TRADE IN OR REPLACEMENT ACTIONS WITH THE DEALERSHIP HAVE NOT BEEN SUCCESSFUL, AS REMEDIES SUCH AS TRADE IN REFLECTS ITS DIMINISHED VALUE. THE VEHICLE CONSISTENTLY CAUSES SAFETY CONCERNS TO THE DRIVER AS WELL AS POTENTIAL OCCUPANTS. I AM A SENIOR CITIZEN, AND DISABLED; THESE TWO ATTRIBUTES MAKE AUTOMOBILE SAFETY A PARTICULAR CONCERN TO ME. PLEASE LET ME KNOW IF YOU NEED ADDITIONAL INFORMATION ABOUT THESE REPORTS.

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT THE HIGH BEAM HEADLIGHTS WERE SO BRIGHT THAT ONCOMING TRAFFIC BEGAN TO BLOW THEIR HORNS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V393000 (STRUCTURE) AND 15V461000 (EQUIPMENT); HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

THIS VEHICLE DOES NOT SHIFT PROPERLY. IT HAS BEEN THROUGH MULTIPLE REPROGRAM AND RELEARN EVENTS FOR THE TRANSMISSION. IT DOES NOT KNOW HOW TO SHIFT DOWN FROM 3RD GEAR AT A ROLLING STOP, AND STAYS STUCK IN THIRD GEAR UPON ACCELERATION. MOVING INTO TRAFFIC, THIS CAUSES A CONCERN, AS THE VEHICLE IS NOT ACCELERATING PROPERLY. THIS CAUSES THE DRIVER TO FLOOR THE ACCELERATOR, WHICH CAUSES A HIGH RPM, AND CLUNKY SHIFT TO 1ST GEAR. THEN THE CAR PULLS AWAY WITH A LOT OF TORQUE STEER AND A JERKING MOTION. THIS OCCURS ON A INCLINED DRIVEWAY AS WELL, CLUNKING INTO 1ST GEAR FROM 3RD. IT IS AN UNSAFE TRANSMISSION. IT DOES NOT HAVE A PREDICTABLE DRIVELINE RESPONSE.

OWNER PULLED INTO REST STOP GOT OUT TO GO THE RESTROOM WHILE WIFE GOT THEIR 14 MONTH OLD AND 4 YEAR OLD OUT AND PUT THEM IN THE PASSENGER FRONT SEAT TO FEED THEM AT THIS TIME THE FONT PASSENGER DOOR WAS OPEN WITH THE UNDER DASH COURTESY LIGHT ILLUMINATED FOR ABOUT 10 TO 15 MINS APPROXIMATELY AS WHICH TIME THE DOOR WAS SHUT AND THE CAR PULLED CLOSER TO THE REST STOP AND THE OWNER GOT OUT AND HAD A SNACK LEAVING THE VEHICLE FOR APPROXIMATELY 30 MINS WHEN HE RETURNED AND OPENED THE DRIVER DOOR HE SAW SMOKE IN THE INTERIOR COMING FROM THE PASSENGER SIDE FLOOR BOARD AREA. HE OPENED THE PASSENGER SIDE DOOR AND OBSERVED A PILLOW AND A WOMENS PURSE LOCATED IN THE FLOOR BOARD WITH THE PILLOW SMOKING AND FALLING APART. HE PULLED THE FLOOR MAT OUT ON THE GROUND WITH THE PILLOW AND PURSE ON IT AT WHICH TIME THE PILLOW BURST INTO FLAMES. AFTER REMOVAL OF THE PILLOW WHICH WAS THE SOURCE OF THE SMOKE FIRE DAMAGE AND MELTING WAS NOTED TO THE AREA OF THE UNDER DASH COURTESY LIGHT ON THE PASSENGERS SIDE OF THE VEHICLE.

TRANSMISSION FAILED TO SHIFT. CHECK ENGINE LIGHT ON, SERVICE TRANSMISSION MESSAGE DISPLAYED.

TRANSMISSION STALLS ALOT AND IS VERY SLUGGISH , REALLY AFRAID TO LET MY SON RIDE IN THE JEEP BECAUSE IM SCARED WE WILL GET HIT BECAUSE YOU HAVE NO POWER TO GET OUT OF THE WAY. MY JEEP ALWAYS WOULD NOT START TODAY AND WHEN I TRIED CRANKING IT THE BRAKES FELT LIKE A ROCK AND COULD NOT BE DEPRESSED ,,, THAT COULD REALLY CAUSE A PROBLEM AND GET MYSELF AND OTHERS HURT IF THE BRAKES DID THAT WHILE DRIVING , THANK GOD I WAS NOT ON THE ROAD THIS ACCURED IN MY DRIVEWAY. SCARED TO REALLY DRIVE THIS JEEP BUT I PAY $940 A MONTH AND YOU WOULD THINK THIS THING WOULD RUN AND DRIVE AND BE SAFE BUT IM NOW WONDERING ABOUT THIS AND I HAVE ONLY HAD THIS JEEP SINCE JULY 20 15 AND IT ONLY HAS 1977 MILES ON IT.HOPE THIS INFO MAY HELP OTHERS.

WE HAD JUST PARKED THE JEEP ABOUT 15 MINUTES BEFORE WE HAD TO LEAVE AGAIN. WE UNLOCKED THE VEHICLE, PUT OUR CHILD INSIDE AND CLOSED THE DOOR. WHEN WE TRIED TO OPEN THE DRIVER AND PASSENGER DOORS, THE JEEP LOCKED UP AND WOULD NOT LET US IN TO GET OUR CHILD. WE WERE IN AUGUST, AND IT WAS HOT OUT. WE FINALLY PULLED THE BATTERY AND WAS ABLE TO GET IT OPEN. THE END RESULT WAS THE COMPUTER MODULE NEEDED REPLACES ON A 6 MONTH OLD VEHICLE. EVEN THOUGH THE MODULE WAS REPLACED, THE JEEP HAS STARTED TO DO THE SAME THINGS AGAIN. WE CAN NOT HAVE OUR CHILDREN LOCKED INSIDE THE VEHICLE FOR EXTENDED PERIODS OF TIME IF THE JEEP DECIDES TO LOCK THEM IN. THE WARRANTY IS NOW UP ON THE VEHICLE AND WE ARE NOT ABLE TO FINANCIALLY REPLACE THE COMPUTER MODULE.

VERY SIMPLE, WHEN SHIFTING FROM 4 TO 5TH GEARS IN AN AUTOMATIC IT WILL BANG AND SHIFT VERY HARD. IT WILL NOT SHIFT DOWN INTO FIRST WITHOUT COMING TO A COMPLETE STOP. IT HESITATES AND IS VERY UNREADABLE. IN MY OPINION A SAFETY HAZARD. HAVE TAKEN TO DEALERSHIP AND THEY HAVE SAID THAT THERE IS NOTHING THEY CAN DO UNTIL IT PRODUCES AN ENGINE CODE OR BREAKS. IT IS A PROBLEM WITH THE SOLENOID SHIFTING AND COMPUTER TALKING TO ONE ANOTHER. CHRYSLER I THINK HAS CHANGE THE NEXT YEAR TRANSMISSION DUE TO THIS PROBLEM. THIS IS A SAFETY HAZARD. THIS A COMMON OCCURRENCE.

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE THE VEHICLE WAS BEING TOWED BY A MOTOR HOME, THE FRONT END OF THE VEHICLE WOBBLED TO THE LEFT AND RIGHT. THE FAILURE RECURRED ON TWO OTHER OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,500.....UPDATED 10-13-15 *BF THE CONSUMER STATED THE DEALER WAS UNABLE TO MAKE THE ALIGNMENT CHANGE THAT MAY HAVE CORRECTED THE FAILURE. UPDATED 12/15/2015 *JS

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT BOTH KEY FOBS WOULD FAIL TO START THE VEHICLE AND REAR BRAKE LIGHT FAILED THE VEHICLE WAS TAKEN TO THE DEALER. THE DEALER REPLACED THE BRAKE LIGHT AND NOTICED THAT THE FAILURE PERSISTED. SEVERAL DAYS LATER, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER AGAIN WHERE IT WAS DIAGNOSED THAT THE ENTIRE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT THE VEHICLE INDEPENDENTLY ACCELERATED WITHOUT THE ACCELERATOR BEING DEPRESSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 13,000.

RE-OCCURING PROBLEMS WITH THE TRANSMISSION. SLOW START IN FIRST, HANGS UP IN SECOND, ROUGH SHIFT INTO THIRD. HAVE ACTUALLY HEARD A 'CLUNK' NOICE WHILE DOWNSHIFTING. HAVE GONE TO THE DEALER 6 TIMES FOR DIAGNOSTICS AND UPDATES, BUT PROBLEMS PERSIST.

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V393000 (STRUCTURE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE VEHICLE HAD A PINCHED WIRE. THE VEHICLE WAS REPAIRED. THE VEHICLE WAS PREVIOUSLY TAKEN TO THE DEALER TO BE SERVICED FOR A CUSTOMER SATISFACTION CAMPAIGN FOR THE TRANSMISSION CONTROL MODULE AND POWER TRAIN CONTROL MODULE SOFTWARE UPDATE. APPROXIMATELY FIVE MONTHS LATER, WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE ACCELERATED INDEPENDENTLY AND THE RPMS REVVED. THE VEHICLE OPERATED PROPERLY AFTER THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS REPAIRED FIVE TIMES; HOWEVER, THE FAILURE RECURRED INTERMITTENTLY. THE FAILURE MILEAGE WAS 20,500.

WE WERE DRIVING CROSS-COUNTRY, FAR FROM HOME WHEN THE SERVICE LIGHT CAME ON AT 5,645 MILES. FORTUNATELY, WE BROKE DOWN IN A CITY WITH A JEEP DEALER NEARBY THAT COULD SCAN THE CODES. WE LEARNED THAT THE TRANSMISSION CONTROL MODULE INDICATED A PROBLEM WITH THE TRANSMISSION. THE DEALER RECOMMENDED REPLACING THE TRANSMISSION. AFTER 5 DAYS, WE PICKED UP OUR CAR. WE HAVE NOTICED ROUGH SHIFTING ON BOTH THE OLD TRANSMISSION AND THE NEW TRANSMISSION. WE HAVE SINCE LEARNED THAT THE TRANSMISSION IN THIS MAKE/MODEL VEHICLE IS NEW AND NOT PRODUCTION READY. MANY CUSTOMERS ARE COMPLAINING ABOUT THE SAME PROBLEMS AND EXPERIENCING CLOSE CALLS WITH VEHICLES HITTING THEIR STALLED CAR ON FREEWAYS AND BUSY STREETS. WE ARE VERY WORRIED ABOUT OUR SAFETY AS THE TRANSMISSION CONTINUES TO RUN ROUGH LIKE BEFORE. PLEASE INVESTIGATE.

ACCELERATES WITH APPLICATION OF BRAKE WHILE IN MOTION TURNING. VEHICLE ACCELERATES ON ITS OWN ACCORD, WHILE IN MOTION. STALLED WHILE MOVING FORWARD IN TRAFFIC. FORWARD LUNGING. MOTOR RUNS VERY ROUGH. TRANSMISSION SHIFTS ROUGHLY. MANUAL SHIFT DOES NOT ALLOW FOR MANUAL SHIFTING. MILEAGE 16/18 CITY 22/24 HIGHWAY WHICH IS BELOW AD LIMITS OF UP TO 30MPG. THIS WAS A MAJOR PURCHASING POINT FOR US. MOTOR WHINES ON PASSENGER SIDE. SMELL BURNING ANTI-FREEZE. A/C BLOWS ONLY HOT AIR. FLOOR FAN ON PASSENGER SIDE AND REAR SEAT FAN BARELY OPERATE OR ARE NON-FUNCTIONAL. DRIVER AND PASSENGER SEATS ALONG WITH VISORS THREADS FALLING APART (SEATS TO BE REPLACED IF THEY EVER COME IN, IT HAS BEEN THREE (3) MONTHS WAITING FOR PARTS). SEAL ABOVE REAR HATCH FALLING OFF - REPLACED AND FELL OFF AGAIN. RADIO HAS VERY POOR RECEPTION. NO CD OR DVD PLAYER. INSIDE OF JEEP TRAILHAWK SOUNDS LIKE A CITY BUS - EVERYTHING SOUNDS LOOSE - THIS DEVELOPED AFTER THE ENTIRE VEHICLE HAD BEEN TAKEN APART FOR NUMEROUS REPAIRS. THIS VEHICLE IS ONE LUNGE AWAY FROM SERIOUSLY INJURING OR WORSE, ONE OR MORE PARTIES.

JEEP CHEROKEE TRAILHAWK, 2015. THIS HAS BEEN AN ONGOING PROBLEM, SINCE SHORTLY AFTER PURCHASE 8/10/15. THIS HAPPENS WHEN DRIVING. SOMETIMES HIGHWAY SOMETIMES COUNTY ROAD. WHEN JEEP SHIFTS THERE IS A SIGNIFICANT "JERK" THAT CAN BE FELT. SIMILAR TO WHIPLASH. NO SPECIFIC TIME OR PLACE THAT IT HAPPENS. JUST AT RANDOM TIMES. HAVE HAD THIS IN TO DEALERSHIP 3 TIMES. ONE TIME THEY DID SOFTWARE UPDATE. DID NOT SOLVE PROBLEM. THE NEXT TWO VISITS THE TECHNICIAN SAID THEY DID NOT EXPERIENCE ANY PROBLEMS DURING TEST DRIVE. IT SEEMS TO BE A TRANSMISSION PROBLEM. THAT IS MAIN PROBLEM--BUT THERE IS ALSO A PROBLEM WITH THE RADIO. WHEN ON AM, IT SOUNDS AS IF THERE IS SOMEONE INSIDE THE RADIO HAMMERING WITH A HAMMER. AGAIN, DEALER DID NOT EXPERIENCE THIS PROBLEM WHILE DRIVING.

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE COMING TO A STOP AT A TRAFFIC LIGHT, THE VEHICLE STALLED. THE CONTACT STATED THAT THE START SYSTEM DISENGAGED AFTER THE FAILURE, BUT THE VEHICLE STILL STALLED WHILE DRIVING AT VARIOUS SPEEDS. THE BATTERY WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TURNED OFF AND WAS ABLE TO RESTART AFTER THE THIRD ATTEMPT. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 2,200.

SHIFTING WITH THE VEHICLE OR ACCELERATING OFTEN HAS UNEXPECTED RESULTS. SHIFTING FROM REVERSE OR PARK TO DRIVE RESULTS IN LUNGING FORWARD WITH INCREASED SPEED. SHIFT FROM REVERSE TO PARK OR PARK TO REVERSE CAN EXPERIENCE FORWARD LUNGING. PRESSING THE GAS, OR EVEN ATTEMPTING RAPID SPEED INCREASE, CAN RESULT IN AN UNRESPONSIVE VEHICLE - NO MOVEMENT FORWARD, HIGH REVS AND SIGNIFICANT RPMS. AFTER SEVERAL SECONDS A RAPID "CATCH" OCCURS AND AN UNCONTROLLED JERKING LUNGE FORWARD.

THIS IS A NEWLY LEASED VEHICLE. AFTER DRIVING AT 65 MPH FOR ABOUT 20 MINUTES AND THEN STOPPING, A BURNING SMELL WAS OBSERVED. AFTER OPENING HOOD, SMOKE WAS RISING FROM BEHIND THE ENGINE, BUT NO FIRE. OIL WAS OBSERVED LEAKING UNDERNEATH THE VEHICLE AND ENGINE OIL LEVEL HAD DROPPED BELOW THE RECOMMENDED LEVEL. OIL WAS LEAKING ONTO THE SKID PLATE AND EXHAUST WHICH CAUSED THE SMOKE. VEHICLE WAS DRIVEN BACK TO THE DEALER FOR REPAIRS. DEALER STATED THE OIL PAN SEAL WAS LEAKING AND REPLACED THE SEAL IMMEDIATELY AT NO CHARGE TO ME.

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT WHEN THE ACCELERATOR PEDAL WAS ENGAGED, THE VEHICLE FAILED TO ACCELERATE AND JERKED FORWARD WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CONTROL MODULE NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED THREE TIMES BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 11,000.

TRANSMISSION SHIFTS HARD FROM 4TH GEAR TO 5TH GEAR. 1ST GEAR DOES NOT ENGAGE IMMEDIATELY WHEN HEAVY ACCELERATION IS REQUIRED. OCCURS WHEN THE VEHICLE IS IN MOTION ON ALL ROADS.) SHIFTS HARD FROM DRIVE TO REVERSE. OCCURS WHEN STOPPED FROM DRIVE TO REVERSE. I HAVE TAKEN IT TO MOSS BROS. DEARLSHIP IN RIVERSIDE OVER 10 TIMES FOR THESE ISSUES. THE LATEST TIME WAS NOVEMBER 2017. THEY TELL ME THEY CANNOT REPLICATE THE PROBLEM AND THEREFORE THERE IS NOTHING TO FIX. I BELIEVE THEY ARE LYING AND THE SAFETY OF ALL WHO RIDE IN MY CAR ARE AT RISK. THIS WAS FIRST REPORTED TO MOSS BROS. ON AUGUST 5, 2015. THE CAR HAD 23,907 MILES.

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 35 MPH, THE ENGINE SHUT OFF AND ALL THE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE POWER TRAIN MODULE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT DID NOT OFFER ANY FURTHER EXPLANATION. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 5,300.

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V393000 (STRUCTURE); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V393000 (STRUCTURE); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TRANSMISSION SHIFTS HARD AND DELAYS STARTING AT STOP SIGNS/LIGHTS

I PULLED INTO A PARKING SPOT LOCATED INSIDE A CONCRETE PARKING STRUCTURE. WHILE CONVERSING WITH OTHERS IN THE CAR, THE ENGINE AUTO SHUTOFF ENGAGED. I THOUGHT THE CARE WAS OFF SO I BEGAN TO EXIT THE CAR. WHEN I LET OFF THE BREAK THE CAR LURCHED FORWARD INTO THE WALL CAUSING DAMAGE TO THE RIGHT HEADLIGHT AND BUMPER. MY COMPLAINT IS THE AUTO SHUTOFF FEATURE ON MY JEEP SHOULD BE DEFAULT TO THE OFF POSITION AND TURNED ON BY THE OPERATOR. I HAVE HAD NUMEROUS INCIDENCES WHERE I ALMOST COLLIDED WITH THE CAR IN FRONT OF ME WHEN I AM AT A STOP LIGHT BEHIND OTHER VEHICLES OR IN PARKING LOTS. THE VEHICLE WILL SHUTOFF AUTOMATICALLY AND WHEN I LET OFF THE BRAKE, OR THE CAR IS STOPPED FOR A PERIOD OF TIME, THE CAR STARTS AND MOVES FORWARD WITHOUT APPLYING THE THROTTLE BECAUSE YOU ARE IN DRIVE. THIS CAUSES YOU TO REACT TO AVOID HITTING SOMETHING IN FRONT OF YOU. I WOULD PREFER TO ENGAGE THIS FEATURE MANUALLY IF I NEED IT.

CHECK ENGINE LIGHT CAME ON. TOOK TO THE DEALER AND TRANSMISSION NEEDED TO BE REPLACED. NEW TRANSMISSION ISN'T ANY BETTER THAN THE OLD ONE. DIDN'T LIKE THE OLD TRANSMISSION FROM WEEK ONE.

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V393000 (ELECTRICAL SYSTEM) WAS RECEIVED IN AUGUST OF 2015. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TRANSMISSION PROBLEMS. TRANSMISSION WAS REPLACED WHEN I HAD 4,000 MILES ON THE CAR. I PURCHASED THE JEEP NEW ITS THE TRAIL HAWK ADDITION. NOW I HAVE 30,000 MILES ON IT AND THE TRANSMISSION IS JUST TERRIBLE (EVEN AFTER THE TRANSMISSION WAS REPLACED IT NEVER RAN RIGHT). IT BUCKS WHEN IT SHIFTS, IT DOESN'T DOWNSHIFT FAST ENOUGH. IF I AM STOPPING AT A RED LIGHT AND I HAVE NOT COME TO A COMPLETE STOP AND THE LIGHT TURNS GREEN AND I GO FROM THE BRAKE TO THE GAS IT HESITATES AND JERKS LIKE THE CAR WAS 30 YEARS OLD AND HAD 200,000+ MILES ON THE TRANSMISSION. I AM HALF SCARED TO DRIVE AT NIGHT ALONE. I'M CURRENTLY GOING THRU A DIVORCE AND DO NOT KNOW WHAT I WOULD DO IF THE CAR LEFT ME SIT IN AN UNFAMILIAR AREA. I PURCHASE NEW CARS SO I DO NOT HAVE TO WORRY ABOUT BREAKING DOWN AND I UNDERSTAND ANY CAR NEW OR OLD CAN BREAK DOWN BUT ITS LESS LIKELY A NEW CAR WILL THEN AN OLDER CAR. JEEP NEEDS TO FIX THIS PROBLEM.

VEHICLE AT TIMES IN MOTION AND SLOWING DOWN AND LIGHTLY TOUCHING BRAKE WILL DOWN SHIFT AND ACCELERATE AT THE SAME TIME, WHEN APPROACHING STOP SIGN(LIGHT) IF NOT FULLY INGAGING BRAKE QUICKLY VEHICLE CAN TRAVEL THRU INTENDED STOP. DOWN SHIFING AND ACCELERATING MAY ALSO OCCUR ON SLIGHT DOWN GRADE, ALSO, WITH CRUISE CONTROL INGAGED. FACTORY TECHNICIAN HAS DRIVEN AND EVALUATED VEHICLE AND STATES IT IS OPERATING AS DESIGNED. PROBLEM CONTINUES..... MOST STAY READING TO FULLY ENGAGE BRAKE IF NEEDED.

"TAKATA RECALL." ACCIDENT OCCURRED ON 8/1/2015 AS WE WERE HEADING NORTH ON A MAJOR HIGHWAY IN TAMPA, FLORIDA. AT A MAJOR INTERSECTION, A PERSON RAN A LEFT TURN LIGHT AS WE WERE ENTERING THE INTERSECTION. WE HIT HIM ON THE RIGHT REAR OF HIS VEHICLE AT 45 MPH. NO AIRBAGS IN OUR VEHICLE DEPLOYED.

MY CAR HESITATES WHEN GOING FROM A SLOW SPEED TO ACCELERATING. BY THE TIME THE ENGINE "CATCHES UP", THE CAR LUNGES FORWARD AND THE RPMS GO ALL THE WAY UP. TO PASSENGERS, IT FEELS LIKE I DON'T KNOW HOW TO GRADUALLY ACCELERATE OR SHIFT. (MY CAR IS AN AUTOMATIC.) ALSO, THE MORE DANGEROUS ISSUE WHICH HAS PUT ME IN SEVERAL CLOSE CALLS TO GETTING HIT BY ONCOMING TRAFFIC, MY CAR WILL NOT MOVE WHEN I ACCELERATE FROM A STOP. (THIS IS UNRELATED TO MY AUTO SHUT OFF). THESE ISSUES HAPPEN RANDOMLY. WHEN I LET OFF THE BRAKE AND HIT THE GAS, IT SLOWLY ROLLS FORWARD (INTO ONCOMING TRAFFIC) AND THEN HESITATES FOR 3-5 SECONDS NOT MOVING. IT IS A SCARY FEELING SITTING IN THE MIDDLE OF THE ROAD WITH TRAFFIC COMING AT YOU AND YOU CAN'T DO ANYTHING BUT PUSH HARDER ON THE PEDAL AND HOPE THAT IT KICKS IN. I MENTIONED THIS TO THE DEALERSHIP AND THEY SAID THIS WAS NORMAL ON ALL NEW CARS BECAUSE THE COMPUTERS NEED TIME TO PROCESS.

AIR BAG LIGHT CONTINUES TO POP UP EVERY FEW MONTHS. THE JEEP HAS HAD THIS PROBLEM SINCE I FIRST PURCHASED IT IN 2015.

BRAKES MAKE A CLICKING NOISE WHEN PEDAL IS DEPRESSED AND NOBODY CAN DUPLICATE IT.

THE TRANSMISSION ISSUE HAS BEEN OCCURRING INTERMITTENTLY, BUT THE JEEP IN INOPERABLE WHEN THE TRANSMISSION FAILURE IS OCCURRING. THE TRANSMISSION HAS FAILED TO ENGAGE WHEN STARTING THE CAR OR WHEN THE AUTO START/STOP SEQUENCE OCCURS WHILE DRIVING. THE SCREENS POP UP ON DASH INCLUDING 4WD FAILURE, PARKING BRAKE FAILURE, AND SERVICE TRANSMISSION. I HAVE NOW BROUGHT THE JEEP IN 3 TIMES IN THE LAST MONTH WITH THE SAME UNRESOLVED TRANSMISSION ISSUE. ON THE FIRST OCCURRENCE, THE VEHICLE WAS TOWED INTO THE LOCAL DEALER, THE SECOND TIME I DROVE IT IN AFTER RESTARTING THE VEHICLE AND THE TCM WAS REPLACED. THE THIRD TIME, THE DEALER WAS UNABLE TO REPEAT THE ISSUE AND APPARENTLY THE CODES CLEARED. THE INTERESTING PART ABOUT THE THIRD TIME WAS THE FACT THAT UCONNECT SENT ME AN EMAIL WARNING ME OF THE ISSUE. I HAVE VERY LITTLE CONFIDENCE THAT THIS ISSUE WILL NOT REOCCUR. THE KEY TAKEAWAY OF THE ISSUE IS ONCE I RESTART THE VEHICLE SEVERAL TIMES THE TRANSMISSION EVENTUALLY ENGAGES AND THE VEHICLE IS DRIVE ABLE. THE TRANSMISSION LIGHT REMAINS ON, BUT WILL CLEAR SOMETIMES.

I PURCHASED A LATITUDE V6 2WD 2 MONTHS AGO. THIS PAST SUNDAY, WHILE STOPPING AT A STOP LIGHT, THE CAR MADE A DINGING NOISE, THE CHECK ENGINE LIGHT CAME ON ALONG WITH THE MESSAGE THAT THE START/STOP FEATURE WAS NOT WORKING. WHEN I BEGAN TO ACCELERATE, THE CAR WOULD NOT SHIFT GEARS AND BY THE TIME I GOT TO 40 MPH MY RPM'S WERE AT 4,000. AFTER A MILE OR SO, I WAS ABLE TO PULL OVER AND TURN THE CAR OFF. WHEN I RESTARTED THE CAR, THE CHECK ENGINE LIGHT REMAINED ON BUT IT WAS DRIVING FINE UNTIL I GOT TO THE NEXT STOP LIGHT. THE SAME THING HAPPENED AGAIN. ON MONDAY, I HAD THE CAR TOWED TO THE DEALERSHIP. THEY TOLD ME THAT THEY PERFORMED UPDATES ON MY CAR AND RESOLVED THE ISSUE. I REQUESTED THEM TO TEST DRIVE IT FOR GOOD MEASURE AND WAS ASSURED ALL WAS WELL ON TUESDAY MORNING. I PICKED UP THE CAR ON TUESDAY AFTERNOON AND BEFORE I COULD GET TO THE HIGHWAY, THE SAME ERROR RETURNED! THIS TIME I WAS ABLE TO ACCELERATE NORMALLY WITHOUT THE RPM ISSUE BUT AS I WAS SLOWING MY CAR, THE DOWN SHIFTING WAS EXTREMELY ROUGH. THE SERVICE GUY BROUGHT HIS TABLET INTO MY CAR AND SAID THAT THE ERRORS WERE COMING FROM THE PCM. TODAY, WEDNESDAY, HE INFORMED ME THAT THEY WERE REPLACING THE PCM. I SHOULD GET IT BACK TOMORROW OR FRIDAY. I WILL FOLLOW UP ON THIS ISSUE. 7/31 - REPLACING THE PCM DID NOT FIX THE ISSUE. THEY ARE NOW REPLACING THE TRANSMISSION - WHICH IS ON A 3 WEEK BACKORDER.

THE TRANSMISSION SOMETIMES HUNTS FOR THE PROPER GEAR. IT ALSO HAS TRIED TO ACCELERATE WHEN SLOWING DOWN TO A STOP. I LIVE ON A MOUNTAIN AND WHEN DESCENDING I MANUALLY SHIFT THE TRANSMISSION TO 3RD GEAR, BUT WHEN I DO, THE CAR WILL SPEED UP BEFORE SLOWING DOWN. THIS WILL CAUSE A PROBLEM ON SNOW COVERED ROADS. AFTER DOING SOME RESEARCH, I FOUND THAT OTHER JEEP OWNER'S HAD THE SAME ISSUE AND RE-FLASHING THE CONTROL MODULE DID NOT RESOLVE THE PROBLEM, SO I HAVE NOT TAKEN THE VEHICLE BACK TO THE DEALER FOR THE RE-FLASH. *JB

I WAS TURNING AT A BUSY INTERSECTION OUTSIDE OF DC WHEN IT APPEARED THAT MY ENGINE COMPLETELY SHUT OFF AND I WAS COASTING. I PRESSED ON THE GAS BUT THE CAR WENT NOWHERE. AFTER A FEW SECONDS, IT KICKED BACK ON AND SPED UP TO 50MPH. THANKFULLY NO ONE WAS BEHIND ME OR I COULD HAVE GOTTEN REAR ENDED. THREE DAYS LATER, MY HUSBAND WAS DRIVING MY CAR ON THE HIGHWAY (GOING AT LEAST 65MPH) WHEN THE MALFUNCTION INDICATOR LIGHT APPEARED AND THE RPM'S WERE WELL OVER 5,000 WHEN SLOWING DOWN TO ONLY 30 MPH. THE CAR WAS NOT SHIFTING PROPERLY AND WE HAD TO PULL OVER. UNFORTUNATELY WE WERE FOUR HOURS FROM HOME AND HAD TO "MANUALLY" SHIFT THE ENTIRE DRIVE HOME BECAUSE THE AUTOMATIC TRANSMISSION WAS NOT FUNCTIONING. WE TOOK IT TO A DEALERSHIP AND THEY PERFORMED THE SOFTWARE UPDATE AND INSISTED THAT IT WAS FIXED. MY HUSBAND DEMANDED THEY DRIVE IT FOR A LONGER DISTANCE AND SURE ENOUGH, THE CAR BROKE DOWN AND WAS TAKEN BACK TO THE DEALERSHIP. THEY ENDED UP REPLACING THE TRANSMISSION AND I JUST PICKED UP MY CAR YESTERDAY (8/24). I STILL NOTICE IT JERKING BACK WHEN I PRESS ON THE GAS AFTER COMING TO A STOP AND NOT SHIFTING PROPERLY. I FEEL SO UNSAFE IN THIS CAR AND NONE OF THE JEEP EMPLOYEES (AT MY LOCAL DEALERSHIP AND CORPORATE) SEEM TO BE CONCERNED. I LIVE IN THE CITY AND CANNOT AFFORD TO HAVE MY CAR BREAKDOWN IN THE MIDDLE OF THE ROAD OR HAVE THE TRANSMISSION STOP WORKING LIKE BEFORE. IT TOOK 3 WEEKS OF BEING SERVICED AND I STILL DON'T THINK THAT IT'S FIXED PROPERLY.

THIS PROBLEMS IS INTERMITTENT WHEN PULLING OUT INTO TRAFFIC VEHICLE WILL MOVE BUT THEN HAS NO THROTTLE RESPONSE LEAVING YOU IN ATH OF INCOMING GOVERNMENT TRAFFIC GOOD 3 SECOND DELAY AND AS YOU CAN PUSH ACCELATOR DOWN AND NO RESPONSE THEN AFTER A DELAY RPM SHOOTS WAY UP AND BE VEHICLE BOLTS FORWARD. THIS HAS EVEN HAPPEN WHEN LEAVING PARKING SPOT THE TRAMS MISSION IS NOT CONSISTENT ON ITS SHIFTING. I'M GOING TO TAKE TO DEALER AGAIN BUT IF IT DOESN'T SHOW A CODE THEY WON'T DO ANYTHING. THE VEHICLE COULD RUN AND DRIVE GOOD FOR A MONTH THEN IT WILL HAVE PROBLEM AGAIN COULD HAPPEN ONCE OR EACH TIME YOU TAKE OFF THEN GOES AWAY AND DRIVES FINE AGAIN. IT IS USAGE WITH THE DELAY AND NO THROTTLE RESPONSE AND HARDY SHIFTING. NOT A GOOD FEELING WHEN TRAFFIC COMING AT YOU AND YOUR VEHICLE WON'T MOVE AND WHEN IT DOES YOU BOLT FORWARD.I HAVE CHECK OVER THE INTERNET AND THE ARE TONS OF COMPLAINTS WITH THIS VEHICLES TRANSMISSION AND SOFTWARE. PLEASE GET THIS PROBLEM FIX BEFORE SOMEONE GETS SERIOUSLY INJURED OR KILLED.

I HAVE BEEN CONSISTENTLY HAVING TRANSMISSION ISSUES WITH MY JEEP CHEROKEE 15' TO INCLUDE BUT NOT LIMITED TO: JUMPY, LURCHING AND ROUGH SHIFTING DURING ACCELERATION AND DECELERATION, INCONSISTENT ACCELERATION, GRINDING/CLICKING NOISES DURING AUTOMATIC SHIFTING AND DELAYED SHIFTING. THE ROUGH SHIFTING,LURCHING AND JUMPINESS IS NOTICEABLE ON CITY STREETS AND AT LOW SPEEDS IN MY PARKING GARAGE. THE DELAYED SHIFTING HAS HAPPENED ON CITY STREETS. THE INCONSISTENT ACCELERATION IS NOTICEABLE AT HIGHWAY SPEEDS ALONG WITH ERRATIC SHIFTING PATTERNS THAT ARE UNPREDICTABLE. THE SCARIEST THING ABOUT THIS TRANSMISSION IS ITS TENDENCY TO LURCH FORWARD WHEN I TRY TO PARK MY CAR, WHEN I AM STOPPED AT A RED LIGHT OR WHEN I START MY CAR AND HEAD OUT OF MY PARKING GARAGE.

THE CAR WILL ACCELERATE AND RAISE RPM'S (SOMETIMES INCREASES SPEED BY 1MPH) BY ITSELF AT 26MPH WHILE COASTING FROM 30MPH OR GREATER . I'M PRETTY SURE THE CAR IS DOWNSHIFTING AT THIS POINT, BUT NO CAR I HAVE DROVE WILL ACCELERATE WHILE NOT PRESSING THE GAS. WHEN THE CAR IS DOWNSHIFTING FROM ANY OTHER SPEED, I CAN FEEL THE DOWNSHIFT HOWEVER THE CAR DOES NOT ACCELERATE LIKE IT DOES AT 26MPH. ONLY AT 26MPH IT ACCELERATES AT THE DOWN SHIFT. SOMETIMES THE ACCELERATION IS GREATER THEN OTHER TIMES, BUT HAPPENS 95% OF THE TIME. I WAS TOLD THIS IS A CHARACTERISTIC OF THE CAR AND IT NEEDS TO LEARN HOW I DRIVE. WHICH MAKES NO SENSE BECAUSE IF THIS IS A CHARACTERISTIC OF A CAR, IT IS A VERY UNSAFE ONE. I FEEL THAT THIS IS A SAFETY ISSUE AS THE CAR IS ACCELERATING ON ITS OWN WHILE I'M EXPECTING IT TO DE-ACCELERATE. A SOFTWARE UPDATE WAS DONE ON MY CAR, BUT THE ISSUE WAS NOT FIXED.

HEADLIGHTS ARE DANGEROUS AND VERY DIM BY DESIGN. ALMOST DROVE OFF THE ROAD SO DIM. CAN'T SEE PEDESTRIANS OR STREET SIGNS.AFRAID OF HITTING SOME ONE CROSSING THE STREET OR GETTING INTO AN ACCIDENT. THE DEALERSHIP SERVICE SAID LIGHTS ARE WORKING AND ADJUSTED AS DESIGNED. HAVE READ THOUSANDS OF SIMILAR COMPLAINTS IN VARIOUS ONLINE FORUMS. PLEASE RECALL BEFORE PEOPLE LOSE THEIR LIVES. IF IT HASN'T HAPPENED ALREADY. DIM LIGHTS WHEN DRIVING IN THE CITY ,HIGHWAY, GOOD WEATHER, BAD WEATHER. TOTALLY INADEQUATE AND DEADLY DANGEROUS UNDER ALL CONDITIONS AND CIRCUMSTANCES.

HEADLIGHTS ARE DANGEROUSLY INADEQUATE. HEADLIGHTS ARE VERY DIM THE BEAM PATTERN IS VERY NARROW. WHILE DRIVING IN THE CITY PEDESTRIANS ARE BARELY VISIBLE IN FRONT AND TO THE SIDES NOT LIT UP VERY DIM. MANY ACCIDENTS BARELY AVOIDED. WHEN DRIVING ROAD IS BARELY VISIBLE NOT LIT ENOUGH, VERY DARK. ALMOST DROVE OFF ROAD DUE TO POOR VISIBILITY,VERY DARK. PEOPLE WILL LOSE THEIR LIVES BECAUSE OF POOR HEADLIGHTS. HIGH BEAMS ARE NOT ANY BETTER. MANY COMPLAINTS ONLINE. COMPANY JEEP CHRYSLER NOW OFFER OPTIONAL HID LIGHTING STANDARD IN NEW VEHICLES. BUT NOT IN OLDER VERSION LEFT UNFIXED AND EXTREMELY DANGEROUS. OBVIOUSLY THEY KNOW IT'S A PROBLEM BUT WON'T ADMIT. HEADLIGHTS MUST BE REPLACED WITH UPGRADE OR RISK DEATH OR SERIOUS INJURY. HEADLIGHTS ARE WAY TOO DIM , LIKE THEY AREN'T EVEN ON WHEN DRIVING. MUST TEST DRIVE TO RECOGNIZE THE PROBLEM. ALL CIRCUMSTANCES ARE DANGEROUS, HIGHWAY, CITY, TURNING, SLOW, FAST. NO NIGHTTIME VISIBILITY. *TR

AS I WAS DRIVING THE CAR NOTIFIED ME THAT MY 4WD WAS TEMPORARY SUSPENDED AND AFTER SOMETIME IT SHOWED SERVICE TRANSMISSION AND THE SERVICE LIGHT CAME ON AND MY STEERING WAS STUCK, IT WAS DIFFICULT TO CONTROL THE CAR BUT I MANAGED TO STOP THE CAR IN A REMOTE PLACE. AFTER I TRIED TO RESTART THE JEEP I COULD NOT RESTART IT AND THERE WAS NOT CRANKING NOISE AND I GOT 3 MESSAGES ON MY DASH. "SERVICE TRANSMISSION" "SERVICE PARK BRAKE" AND SVC 4WD. I HAVE HAD THE JEEP FOR LESS THAN A MONTH. IT JUST HAD 939 MILES ON IT.

NEEDS A NEW TRANSMISSION. HAS BEEN HESITATING WHEN STARTING OUT AND PULLING AWAY WHEN BRAKES WERE APPLIED. SERVICE ENGINE LIGHT CAME ON TO NOTIFY US OF PROBLEM. DEALERSHIP ADVISED THAT IT WAS PART OF A RECALL, BUT WE NEVER RECEIVED NOTIFICATION OF THIS RECALL.

IS THE ENGINE START/STOP SYSTEM DANGEROUS? I THINK SO. WHEN I PULL INTO PARKING SPACES AND BEGIN TO SHUT DOWN THE CAR (SHIFT INTO PARK, GO TO PUSH THE ENGINE STOP BUTTON), THE ESS SYSTEM ACTIVATES. BY "ACTIVATES," I MEAN THAT THE CAR TURNS OVER. THIS DOES NOT HAPPEN EVERY TIME, BUT IT HAPPENS OFTEN ENOUGH. IN ONE EXAMPLE, I PULLED INTO A PARKING SPACE AND MY PASSENGER WAS MOVING FASTER THAN ME, AND AS HE WAS GETTING OUT OF THE CAR, THE ENGINE TURNED OVER AS IF TO START (BUT IT WAS ALREADY STARTED). SOME KIND OF SIGNAL IS BEING SENT FROM THE ESS SYSTEM, WHICH HAS NO CONSISTENT BEHAVIOR, SO YOU HAVE NO IDEA IF IT IS WORKING OR NOT. I BELIEVE NHTSA NEEDS TO LOOK INTO HOW THE ESS SYSTEM FUNCTIONS IN NORMAL DAILY CAR USE. THIS BEHAVIOR HAS OCCURRED SINCE I BOUGHT THE CAR NEW. IN ANOTHER INSTANCE, THE BEHAVIOR WAS THE SAME, EXCEPT I DID NOT HAVE A PASSENGER TRYING TO GET OUT OF THE CAR.

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT RECENTLY PURCHASED THE VEHICLE AND WAS NOT INFORMED OF THE RECALLS PERTAINING TO THE VEHICLE. THE CONTACT CALLED TO INQUIRE ABOUT THE VEHICLE SPEED CONTROL RECALL ON HER VEHICLE. THE MANUFACTURER WAS NOTIFIED. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09/21/15*LJ UPDATED 11/30/2017*CN

SERVICE TRANSMISSION MESSAGE. HARD STEERING. 2000 RPM @ 30 MPH REPAIRED WITH SOFTWARE ON 07/18/15 SAME PROBLEM NEXT DAY CAR NOW NEEDS NEW TRANNY