2015 Jeep Cherokee Complaint Log

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT THE LIFTGATE FAILED TO CLOSE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V393000 (STRUCTURE). THE CONTACT STATED THAT THE FAILURE CAUSED THE VEHICLE'S INTERIOR LIGHTING TO REMAIN ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5,000.

VEHICLE SURGES FORWARD AFTER A STOP AT NUMEROUS & UNPREDICTABLE TIMES SINCE PURCHASE. THIS IS VERY DANGEROUS! TRANSMISSION HAS BEEN REPLACED & CONTINUES TO DO THIS. THERE IS NOT ANY PREDICTABILITY AS TO WHEN THIS WILL OCCUR. HAVE HAD VEHICLE IN FOR SERVICE 6 TIMES & THEY WERE 'UNABLE TO DUPLICATE CONCERN'. I WOULD NOT BE BRINGING MY VEHICLE IN IF I DIDN'T HAVE A CONCERN! I HAVE NEVER HAD AS MANY ISSUES WITH A NEW VEHICLE AS I HAVE HAD WITH THIS ONE! VEHICLE LURCHES/JERKS/ROCKS WHEN SHIFTING FROM FORWARD TO REVERSE & REVERSE TO FORWARD--DOESN'T ALWAYS ENGAGE IMMEDIATELY. VEHICLE HAS REVVED WITH ACCELERATION, WOULD NOT GO FORWARD & THEN SUDDENLY SURGED FORWARD SEVERAL TIMES. PULLS TO THE RIGHT ON LEVEL SURFACE. VEHICLE ROLLS FORWARD AFTER BRAKING AS BRAKES DON'T ALWAYS GRAB. AFTER A STOP, CAR ROLLS FORWARD. MANY ISSUES WITH RADIO JUMPING AROUND ON OWN & SKIPPING PRESET STATIONS, VOLUME CONTROL, & SPEAKERS HAVE GONE IN & OUT AT RANDOM. HANDS FREE CELL PHONE DOESN'T ALWAYS WORK. NAVIGATION SCREEN HAS GONE BLANK/BLACK WHILE CAR STILL RUNNING. I HAVE HAD A VERY LOUD ALARM GO ON FROM NAVIGATION SCREEN FOR UNKNOWN REASON. I RECEIVED AN ASSEMBLY 'IGNITION ON' WARNING AFTER I TURNED CAR OFF. CAR WOULDN'T START AFTER 3 TRIES, THEN STARTED. AS YOU CAN SEE, THE ONE CONSISTENT THING IS THE SURGING FORWARD, BUT ALWAYS SOMETHING NEW & DIFFERENT, ALSO.

WHEN I SWITCH GEAR THE CAR JERKS VERY HARD WHEN PUTTING IT IN REVERSE. IT BURNS GAS VERY FAST ALSO THE CHECK ENGINE LIGHT APPEARS OFTEN I HAVE GOT IT CHECK NUMEROUS OF TIMES THEY TELL ME MY THERMOSTAT MAY NEED REPLACED. BUT THE NEXT DAY THE CHECK ENGINE LIGHT WILL GO OFF. THE TRUCK DOESN'T OVER HEAT, IT JUST READS THE THERMOSTAT MAY NEED REPLACED THIS BEEN HAPPENING SINCE THE SECOND MONTH I PURCHASED THE VEHICLE.

AFTER FUELING UP I PULLED OUT OF THE DRIVEWAY AND STARTED DOWN THE ROAD. ABOUT 300 FEET DOWN THE ROAD THE TRANSMISSION LOST POWER AND THEN REENGAGED AFTER ALMOST BEING REAR ENDED. WHEN TRANSMISSION REENGAGED THE VEHICLE SURGED FORWARD.

VEHICLE SHIMMYS WHEN SHIFTING FROM 2ND TO 3RD GEAR. ALSO LUNGES FORWARD WHEN BRAKING IN SLOW TRAFFIC AND STOP LIGHTS/SIGNS. CALLED DEALER WAS TOLD THIS IS NORMAL.

TRANSMISSION RESPONSIVENESS HAS VERY LONG (GREATER THAN ONE WHOLE SECOND) DELAY FROM DRIVER INPUT TO ACTUAL POWER DELIVERY. THIS LEADS TO FREQUENT NEAR MISSES IN DENSE TRAFFIC, PARTICULARLY MERGING FROM A SECONDARY STREET TO A HIGHWAY. I HAVE NOT DRIVEN ANY OTHER VEHICLE WITH A DELAY THIS EXTENDED.

WHEN SLOWING,AFTER REMOVING FOOT FROM GAS PEDAL,BUT BEFORE APPLING BRAKES.VEHICLE LUNGES FORWARD..ALMOST HIT ANOTHER CAR IN PARKING LOT. AND AT TIMES WHEN ACCELERATING VEHICLE ENGINE REVES UP BUT DOSENT MOVE FORWARD FOR A FEW SECS..NOT GOOD WHEN TURNING LEFT IN TRAFFIC...

WHILE FOLLOWING THE OWNERS MANUAL FOR FLAT TOWING BEHIND A MOTOR HOME I CROSSED MULTIPLE RAILROAD TRACKS AT A GRADE CROSSING AND THE CHEROKEE TOW VEHICLE BEGAN A VIOLENT OSCILLATION THAT SHOOK THE ENTIRE MOTOR HOME AND DID NOT STOP UNTIL THE VEHICLES CAME TO A COMPLETE STOP.

I ENTERED INTO A LEASE AGREEMENT IN APRIL 2015 FOR A NEW 2015 JEEP CHEROKEE LIMITED, AS TIME WENT ON I NOTICED THAT THE VEHICLE WAS SHIFTING VERY HARD, AND AT TIMES IT WOULD LUNGE FORWARD AFTER HAVING CAME TO A STOP FOR SUCH THINGS AS STOP SIGN, RED LIGHTS AND TRAFFIC DELAYS. THE VEHICLE HAS A 9 SPEED AUTOMATIC ELECTRONIC TRANSMISSION IN IT AND FURTHER NOTICED THAT THE VEHICLE WASN'T GOING INTO THE UPPER GEAR RATIO. I CONTACTED THE DEALERSHIP WHERE I LEASED THE VEHICLE FROM, AND THEY TOOK THE VEHICLE IN AND DID A COMPUTER UPDATE ON THE ELECTRONIC TRANSMISSION. SINCE THEN, AND AS OF VERY RECENT TIMES, THE VEHICLE IS ONCE AGAIN DOING THE SAME THING AGAIN. WITH ADDED ISSUES, IN THAT THAT NOW AFTER COMING TO A STOP AND TAKING MY FOOT OFF THE BRAKE AND ACCELERATING, THE RPMS GO UP, BUT THE VEHICLE DOESN'T MOVE, AND THEN SUDDENLY WILL LUNGE FORWARD. I HAVE THE VEHICLE SCHEDULED TO GO BACK TO THE DEALERSHIP ON MON SEPT 21ST.

I LEASED FOR 39 MONTHS A BRAND NEW JEEP CHEROKEE LATITUDE 2015 AT 10/25/2015 ON CHAMPION CHRYSLER JEEP DODGE DEALER. IT WILL COMPLETE 9 MONTHS THAT I HAVE THIS CAR. ON 3/16/215 THERE WAS THE 1ST RECALL ABOUT AN ISSUE ON AIRBAGS THAT COULD OPEN ACCIDENTALLY. ON 6/5/2015 THERE WAS THE 2ND RECALL (I AM NOT SURE WHAT WAS THE ISSUE). ON 6/15/2015 I HAD AN ISSUE ABOUT TRANSMISSION SYSTEM AND I COULDN'T MOVE THE CAR IN INDY DOWNTOWN. I COULDN'T TURN THE CAR ON. MY CAR WAS ON DEALER FOR SERVICE FOR 5 DAYS. THEY CHANGED THE ENTIRE TRANSMISSION SYSTEM. ON 7/5/2015 I WAS IN NY AND I ALMOST HAD AN ACCIDENT BECAUSE I HEARD AN ALARM AND IT WAS POPPING UP AN ICON ON THE JEEP PANEL, AND THEN I REALIZED THAT THE STEERING WHEEL WAS REALLY HARD WHEN I TRIED TO TURN 90 DEGREES ON A CROSSROAD. I ALMOST HIT THE CURB AND THE CAR BEHIND ME ALMOST HIT ME. I NEEDED TO TURN OFF AND TURN ON THE CAR SEVERAL TIMES TO MOVE THE CAR. I INTENDED TO LEAVE NY ON SUNDAY TO WORK ON MONDAY BUT I DID NOT FEEL SAFE TO TRAVEL ALMOST 12 HOURS. I WAITED UNTIL MONDAY TO GO TO A DEALER IN NY AND CHECK WHAT WAS WRONG ABOUT THE CAR. ON MONDAY I WENT TO A JEEP DEALER ON WARWICK - NY AND THEY SAID THAT THEY DIDN'T HAVE THE SPARE PART TO CHANGE ON MY CAR AND THAT I NEED TO WAIT AT LEAST ONE MORE DAY SO THEY COULD ORDER AND FIX. BUT HE ALSO SAID THAT I COULD DRIVE, BUT THE WHEEL WOULD BE HARD SOMETIMES. I JUST NEED TO PAY ATTENTION ON 90 DEGREES TURNS AND U TURNS. I CAME BACK HOME LISTENING THE ALARM ALL THE TRIP. I LEFT THE CAR ON CHAMPION DEALER AT 7/7/2015 AND AFTER ONE DAY THEY FIXED THE ISSUE. AT NY DEALER THEY SAID THAT NEED TO CHANGE SOME PART AND ON CHAMPION THEY JUST FIXED AND DIDN'T CHANGE NOTHING. MY CAR IS JUST 9 MONTHS OLD AND I HAD SEVERAL AND IMPORTANT ISSUES. I BOUGHT A NEW CAR. I JUST WANT TO PUT GAS AND DRIVE. I ALREADY LOST SEVERAL HOURS OF WORK AND I DO NOT FEEL SAFE ABOUT THIS CAR.

3RD INCIDENT WHERE THE TRANSMISSION HAS SUDDENLY DISCONNECTED AND THE CAR WILL COAST TO A COMPLETE STOP. MESSAGES READ "4WD TEMPORARILY UNAVAILABLE", "SERVICE PARK BRAKE" FIRST INCIDENT HAPPENED AT ABOUT APPROXIMATELY 340 MILES, SECOND INCIDENT HAPPENED AT APPROXIMATELY 3500 MILES. FIRST TWO INCIDENTS WERE ON THE HIGHWAY - ONE AT 45 MPH THE OTHER AT 60 MPH. THE THIRD AND MOST RECENT WAS ON A RESIDENTIAL ROAD. ONCE THE CAR HAS BEEN PULLED OVER, CAR HAS BEEN PUT INTO PARK, THEN TURNED OFF AND TURNED BACK ON. USUALLY IT TAKES 2 OR MORE TRIES AFTER TURNING THE CAR OFF AND ON AND BACK INTO GEAR BEFORE THE TRANSMISSION RE-ENGAGES AND THE CAR CAN BE DRIVEN. PAYING ATTENTION TO THE VEHICLE INFORMATION FOR THE TRANSMISSION TEMPERATURE HAS SHOWN THE TRANSMISSION CAN REACH 208 DEGREES FROM TOWN DRIVING CONDITIONS ON A 75 DEGREE DAY. PHOTO EVIDENCE HAS BEEN TAKEN OF THE READOUT FOR THE TRANSMISSION TEMPERATURE. THE MODEL OF THE JEEP CHEROKEE IS THE TRAILHAWK WITH 9 SPEED TRANSMISSION. AFTER 3 FLASH UPDATES UPON SECOND TIME IN FOR SERVICE THE ISSUE PERSISTED AND ANOTHER ISSUE WITH THE STOP/START SYSTEM BEGAN AND HAS BEEN FREQUENT UP UNTIL THE THIRD TIME BEING TAKEN IN FOR SERVICE. MESSAGES WILL READ "STOP/START SYSTEM IS UNAVAILABLE", "SERVICE START/STOP SYSTEM". VEHICLE IS IN DEALER SERVICE CURRENTLY FOR THE THIRD TIME FOR NEXT STEPS.

I HAVE A 2015 JEEP CHEROKEE LATITUDE 4X4 V6 JUST DID THE RECALL UPDATE WITH A OIL CHANGE. I ALSO WAS ALMOST HIT FROM ONCOMING TRAFFIC. CAR WOULDNT GO AS I WAS TRYING TO MAKE A LEFT THRU TRAFFIC! I AM LUCKY THAT THE OTHER CAR DIDN'T HIT ME IT WAS WITHIN INCHES! IT ALSO SPEEDS UP AS I SLOW TO A STOP! THE TRANSMISSION LIGHTS AND THE A! COMES ON AFTER 4 UPDATES NOW IT SHIFTS BAD AND HAS BEEN THE THE SHOP FOR 2 WEEKS WITH NO IDEA WHAT THEY ARE GOING TO DO NEXT! THE MECHANIC AT THE DICK HANNAH DEALERSHIP IS ON VACATION NOW! THEY SAID THEY ARE WAITING ON PARTS THEY ORDERED EVEN THOUGH HE HAS NOT TOOK THE TRANSMISSION APART YET! I GET 2 DIFFERENT STORIES FROM THE DEALERSHIP AND JEEP! I THINK THIS CAR WILL HURT SOMEONE IF THEY DONT FIX THIS ISSUE! AT THIS POINT I DONT FEEL SAFE WITH MY FAMILY IN THIS " FUTURE ACCIDENT MAKER"! I SPENT WELL OVER 35,000 FOR THIS CAR!

PURCHASED NEW AND DROVE HOME 60 MILES PARKED VEHICLE FOR ABOUT 45 MINUTES. DROVE TO NEARBY PARKING LOT TO TEST OUT PARK ASSIST, PRESSED PARK ASSIST BUTTON AND THEN REVERSE, THEN DRIVE AND VEHICLE WOULD NO LONGER MOVE. DASH WARNING LIGHTS CAME ON AND MESSAGE SERVICE TRANSMISSION AND RESTART VEHICLE. TURNING OFF AND RESTART TRANSMISSION MADE SOME ATTEMPT TO SLAM INTO GEAR BUT SEEMED TO BE LOCKED IN HIGH GEAR AND COULD NOT MOVE. WE WERE FORTUNATE TO BE IN LOW TRAFFIC PARKING LOT AND NOT IN HEAVY TRAFFIC. JEEP ROADSIDE ASSISTANCE TOWED THE VEHICLE TO NEAREST DEALER.REPLACING TRANSMISSION. VEHICLE WAS BUILT JANUARY 2015. TRAILHAWK WITH 9 SPEED TRANSMISSION.

WHEN MY 2015 JEEP CHEROKEE SPORT REACHED ABOUT 3000 MILES IT BEGAN HAVING ACCELERATION PROBLEMS WHEN I BEGAN TO DECELERATE AT STOP SIGNS, TRAFFIC LIGHTS, OR IN TRAFFIC. WHEN THE VEHICLE DECELERATED IT ALWAYS HAD A ONE OR TWO SECOND OCCURRENCE OF RAPID ACCELERATION CAUSING ME TO SLAM ON MY BRAKES AVOIDING COLLISIONS. THIS BECAME WORSE AS THE CAR APPROACHED 4000 MILES. I WOULD THEN HAVE PROBLEMS ACCELERATING INTO TRAFFIC AND HAD ISSUES WITH EXCESSIVE RPMS BEFORE SHIFTING INTO THE CORRECT GEAR. I SCHEDULED A VISIT TO ME DEALERSHIP UPON MY RETURN FROM VACATION. THE FRIDAY BEFORE WE LEFT FOR OUR RETURN TRIP HOME FROM VACATION MY WIFE PUT THE CAR INTO DRIVE AND THE JEEP SHIFTED INTO REVERSE FOR SEVERAL SECONDS BEFORE SHIFTING INTO DRIVE. VERY DANGEROUS. THE VERY NEXT DAY WE WERE ON OUR WAY HOME FROM VACATION AND GOT 4 MILES ON THE HIGHWAY (130 MILES FROM HOME) WHEN I REACHED 60 MPH THE TRANSMISSION SERVICE LIGHT AND CHECK ENGINE LIGHT CAME ON AND THE CAR WOULD NOT ACCELERATE AND BEGAN TO STOP IN HIGH SPEED TRAFFIC. WE COASTED OFF THE ROAD WITH MY YOUNG CHILDREN IN BACK AND HAD TO BE TOWED TO THE NEAREST JEEP DEALER WHICH WAS 130 MILES FROM OUR HOUSE. THE DEALER HAS SEEN THIS BEFORE AND SEEMS TO THINK IT IS A SOFTWARE ISSUE. THEY WILL REINSTALL THE SOFTWARE (WHICH DIDN'T WORK THE FIRST TIME) AND TEST THE CAR FOR SEVERAL DAYS. WHEN ASKED IF THIS WILL OCCUR AGAIN THEY GAVE ME NO REASSURANCE, SAYING IT'S SOFTWARE AND NOT AN ACTUAL PART. I WAS ADVISED CONFIDENTIALLY BY A SERVICEMAN AT THE DEALER TO SPEAK TO AN ATTORNEY AS I DO NOT FEEL SAFE FOR MY WIFE AND YOUNG CHILDREN TRAVELING IN THIS CAR WITHOUT ANY REASSURANCE. IT IS A VERY DANGEROUS SITUATION WHICH IT SEEMS JEEP KNOWS ABOUT BUT WILL NOT ADDRESS CORRECTLY UNTIL FATALITIES OCCUR. SHOULD NOT HAPPEN WITH A 2 MONTH OLD CAR. LOOKING AT THE LEMON LAW BUT IT SEEMS TO NEED 3 OCCURRENCES WHICH BY THAT TIME MAY LEAD TO A FATALITY.

BOUGHT A 2015 JEEP CHEROKE IN MARCH AND HAVE HAD TRANSMISSION ISSUE SINCE DAY ONE. THE TRANSMISSION SLAMS INTO GEAR WHEN ACCELERATING AND DOWNSHIFTS HARD AND PUSHES THE VEHICLE FORWARD ON DECELERATION. I HAVE 5,000 MILES ON MY "NEW" $35,000 VEHICLE AND I'M ON TRANSMISSION NUMBER TWO. EVERY TIME I DRIVE THIS VEHICLE I WONDER IF THE TRANSMISSION WILL STOP AGAIN AND LEAVE ME STRANDED, OR WORSE, CAUSE ME TO GET INTO AN ACCIDENT. MANY TIMES WHEN ACCELERATING, THERE IS A PAUSE WITHOUT ANY MOVEMENT AND THEN THE TRANSMISSION GRABS AND THE VEHICLE LUNGES FORWARD. THIS HAS HAPPENED MERGING ONTO THE THRUWAY AS WELL. I WAS TRYING TO ACCELERATE TO MERGE WITH TRAFFIC DRIVING 65 MPH AND NOTHING WAS HAPPENING AS I PUSHED ON THE GAS PEDAL. THEN ALL OF A SUDDEN IT KICKS IN WITH A LOUD THUD. I WORRY WHEN IT SNOWS THAT THIS WILL MAKE THE TIRES SPIN TO MUCH AND I WILL LOSE CONTROL.

TRANSMISSION HESITATES SOMETIMES WHEN TAKING OFF FROM STOP, TRANSMISSION DOES NOT WANT TO GO INTO GEAR UNTIL YOU COME TO A COMPLETE STOP, WHEN ACCELERATING TO 35 MPH THERE IS A HARD SHIFT INTO THE GEAR FOR THAT SPEED, THE CAR WHEN ACCELERATING DOES NOT WANT TO ACCELERATE AND HAVE ALMOST BEEN HIT FROM THE SIDE SEVERAL TIMES, I HAVE HAD CAR BACK TO DEALERSHIP TO INSPECT AT LEAST 4 TIMES. 2 TIMES THEY HAVE UPDATED SOFTWARE FOR TRANSMISSION, BUT ONLY HAVE SEEN MINOR IMPROVEMENTS. STILL HAVING ALL THE SAME ISSUES AS BEFORE.

MINE IS 2015 NEW JEEP CHEROKEE V6 LIMITED MODEL. THE PROBLEMS MAINLY LIE IN THE ZF 9 SPEED TRANSMISSION. 1) EXPERIENCED FRONT END WOBBLING WHEN SHIFTING FROM 2ND GEAR TO 3RD GEAR ACCELERATING AT 1750 RPM TO 2000. THE VIBRATION HAPPENS MOST FREQUENT WHEN STARTING FROM UPHILL. 2) THE VEHICLE WILL ACCELERATE ON ITS OWN EVEN WITHOUT GAS PEDAL ENGAGED WHEN DOWN SHIFTING FROM 4TH TO 3RD OR LOWER GEAR, CAUSING SIGNIFICANT SAFETY ISSUES.

I LEASED THE VEHICLE ON 6/17/15. WITHIN A WEEK THE SERVICE PARK BRAKE LIGHT CAME ON BRIEFLY. DEALERSHIP SAID IT WAS A FLUKE. A FEW DAYS LATER. BACK SENSOR BEEP WOULD NOT TURN OFF WHILE DRIVING. DEALERSHIP SAID IT WAS A FLUKE. A DAY LATER POWER LIFT GATE WOULDN'T WORK FOR A DAY. DEALERSHIP SAID IT WAS A FLUKE. WHEN I CALLED THE DEALERSHIP THE FIRST TIME THEY PROCEEDED TO TELL ME CAR WAS SOLD TO ME WITH A REPROGRAMMING AIRBAG RECALL SO I TOOK IN TO GET FIX & HAVE OTHER ITEMS LOOKED AT. THEY NEVER LOOKED AT OTHER ISSUES. A WEEK LATER SERVICE BRAKE LIGHT CAME BACK ON I TOOK IN IMMEDIATELY. AFTER 3 DAYS SITTING IN THE SHOP THEY SAID 25 CODES CAME UP & NOT SURE HOW TO FIX. AFTER A WEEK OF THEM HAVING THE CAR THEY SAID IT WAS FIXED. AFTER 10 HRS OF HAVING BACK THE TRANSMISSION LIGHT CAME ON. I TOOK BACK TO SERVICE & THE MGR SAID CAR IS UNSAFE AND WOULD REQUEST A NEW VEHICLE FOR ME THAT WOULD TAKE 6 WKS TO GET. HE ALSO TOLD ME THE DEALERSHIP THEY GOT MY VEHICLE FROM HAD ISSUES W/CAR AND NEVER SAID ANYTHING. IN THE WEEK I HAVEN'T HAD THE VEHICLE I'VE BEEN GIVEN 6 LOANER CARS. 1 OF WHICH BROKE DOWN WITH SERVICE PARK BRAKE & TRANSMISSION LIGHTS ON AND COULD NOT SHIFT. I HAVE DEMANDED CHRYSLER TO CANCEL MY LEASE AND RETURN MY FUNDS OWED...UPDATED 09/22/15 *BF THE CONSUMER STATED THE NCDS ARBITRATOR AND CHRYSLER AGREED TO RELEASE THE CONSUMER FROM THE LEASE. THE CONSUMER WOULD ALSO BE REIMBURSED. UPDATED 12/9/2015*JS UPDATED 12/21/15*JS

PURCHASED JEEP AND HAVE HAD SAFETY ISSUES WITH INCONSISTENT SHIFTING SINCE DAY ONE. I HAVE RETURNED TO THE DEALER 19 TIMES FOR SHIFTING ISSUES AND OTHER COMPLAINTS. AT THE PRESENT TIME I CONTINUE TO HAVE A "SERVICE SHIFTER" LIGHT COME ON IN THE VEHICLE. THE LIGHT COMES ON WHILE THE VEHICLE IS IN MOTION. YOU CAN TRY TO RESET THE SHIFTER TO LET THE COMPUTER TRY TO RECOGNIZE THE ERROR, BUT IT DOESN'T WORK. TECHNICIANS HAVE TOLD ME NOT TO DRIVE WITH THE LIGHT ON AS THE CAR MAY SHIFT IN A DIFFERENT GEAR OR EVEN REVERSE. CHRYLSER STAR TECHNICIANS KEEP RESETTING THE SOFTWARE, HOWEVER THE LIGHT CONTINUES TO COME BACK ON RANDOMLY. I HAVE EXPRESSED MY CONCERNS AND FEARS WITH THE SHIFTING, HOWEVER THEY DO NOT KNOW WHAT IS CAUSING THE PROBLEM NOR HOW TO FIX THE ISSUE SO THEY CONTINUE TO RESET THE COMPUTER. I DO NOT FEEL SAFE DRIVING THE VEHICLE AS I NEVER KNOW WHEN THE LIGHT WILL COME ON NOR WHAT IT WILL DO. FOUND ERROR CODES U146500 AND P1C861D. PERFORMED FLASH UPDATES. DATES OF ISSUES: 6/29/15, 07/17/15, 09/06/15, 12/01/15. I ALSO HAVE PROBLEMS WITH INCONSISTENT SHIFTING AND TAKE OF. YOU CAN TRY TO ACCELERATE AND THE CAR WILL NOT GO BUT THE RPM'S WILL RISE. THE CAR WILL SUDDENLY TAKE OFF AFTER A 4-5 SECOND DELAY. THIS HAS CAUSED ME GREAT FEAR AS SOMETIMES YOU WILL GO TO TURN AND THE CAR PAUSES BEFORE TAKING OFF. BY THE TIME IT DOES TAKE OFF YOU HAVE TURNED IN FRONT OF AN ONCOMING CAR. AGAIN CHRYSLER STAR TECHNICIANS HAVE TOLD ME I AM "OVER SENSITIVE" AND THE CAR FUNCTIONS AS ANY 9 SPEED TRANSMISSION IS DESIGNED TO DO.

I experienced and continue to experience multiple repeated issues with hard/delayed/erratic upshifting in this vehicle. I have taken it to various Jeep dealers a minimum of 7 times to resolve the issue. I was often told there was noting wrong and the issue could net be replicated. Software upgrades were performed multiple times that supposedly resolved the issue. The issue remains unresolved. It is a safety issue and a known defect. This occurs frequently and can occur on a daily basis. The issue began shortly after I purchased the vehicle in May 2015 and continues to this day (April 2022). The last time I took it in (around October 2021), another software upgrade was performed with no resolution. This is not acceptable.

HAD CAR FOR 2 WEEKS, 490 MILES AND TRANSMISSION LIGHT WENT ON, COULD NOT REVERSE, WHEN PUTTING CAR IN DRIVE CAR MADE TERRIBLE NOISE AND JUMPED, SMELLED A BURNING SMELL. BROUGHT TO SERVICE SAID PROBABLY NEED A NEW TRANSMISSION. WILL NOT HAVE CAR FOR AT LEAST A WEEK. SO DISAPPOINTED, AND AM SCARED EVEN TO DRIVE THE CAR WHEN I DO GET IT BACK.

GOING DOWN HILL, THE CAR ACCELERATED 8 TO 12 MILES AN HOUR FASTER THAN THE CRUISE WAS SET FOR. CAR KEEPS ACCELERATING UNTIL YOU HIT THE BRAKE. DOES NOT HOLD THE SET CRUISE SPEED LIMIT. I BROUGHT IT TO THE DEALER AND AFTER 1 1/2 HOURS THEY TOLD ME MY CHEROKEE LIMITED WAS NOT EQUIPPED WITH AN ADAPTIVE CRUISE CONTROL WITH STOP AND GO. I WAS TOLD BY THE SERVICE WRITER I JUST HAVE TO HIT THE BRAKE UNTIL THE DECLINE IS OVER AND THEN HIT RESUME ON THE PANEL. I KNOW THIS IS INCORRECT SO IS THERE A FIX FOR THIS? WE ARE TAKING A LONG DRIVE TRIP TO PENNSYLVANIA AND I WILL NEED THE CRUISE TO ENJOY MY TRIP. THE CONSUMER STATED THE ISSUE WAS THE TRANSMISSION. UPDATED 10/15/15*JB

WENT IN FOR SOFTWARE UPDATE FOR TRANSMISSION IN APRIL. STARTED EXPERIENCING DIFFERENCES IN SHIFTING WHICH I WAS TOLD WOULD BE NORMAL AND THE RESULT OF THE SOFTWARE UPDATE TO PREVENT WEAR ON THE TRANSMISSION. GRADUALLY GOT WORSE, HAD MOMENTS OF LOSS OF POWER WHEN TRYING TO PASS/ACCELERATE EVEN WITH THE GAS PEDAL ALL THE WAY TO THE FLOOR. HAD MOMENTS OF ACCELERATION WHEN PULLING INTO TRAFFIC WHERE THERE WAS CONSIDERABLE HESITATION IN THE TRANSMISSION BEFORE FINALLY ENGAGING IN A VERY LOW GEAR, STICKING IN THAT GEAR EVEN WITH RPS VERY HIGH, FINALLY SHIFTED BUT DID NOT ALLOW FOR PROPER ACCELERATION TO GET OUT OF THE WAY OF TRAFFIC IN THIS TYPE OF SITUATION. ALSO EXPERIENCED ISSUES WITH DOWN-SHIFTING WHEN COMING TO STOPS AT INTERSECTIONS, THE TRANSMISSION WOULD NOT DOWNSHIFT IN THE LOWER GEARS, SO ALL STOPPING POWER WAS IN BRAKING EVEN WHEN GRADUALLY COMING TO A STOP WHICH SHOULD BE AIDED BY THE DOWN- SHIFTING OF THE TRANSMISSION. VEHICLE ALSO WAS NOT ABLE TO MAINTAIN SPEEDS WELL WHILE IN CRUISE CONTROL. SOMETIMES IT WOULD TAKE OFF GOING OVER 10 MPH OVER THE SET SPEED, SOMETIMES IT WOULD LAG WELL BEHIND THE SET SPEED. COULD FEEL TRANSMISSION CONSTANTLY SHIFTING FROM ONE GEAR TO ANOTHER TO TRY AND MAINTAIN THE CONSTANT SPEED ON FLAT GROUND. CHECK ENGINE LIGHT FINALLY CAME ON. TRANSMISSION IS BEING REPLACED. TODAY IS DAY 22 WITHOUT MY VEHICLE AS IT SITS IN THE SHOP WAITING FOR A VERY POPULAR BACK-ORDERED PART TO BE INSTALLED BEHIND A WAIT LIST OF OTHER CUSTOMERS.

LESS THAN 90 DAYS AFTER BUYING A NEW JEEP CHEROKEE I WATCHED IT TOWED AWAY B/C IT WAS UN-DRIVEABLE. IT BEGAN IN THE MORNING WHEN THE GEARS WERE NOT SHIFTING APPROPRIATELY. THEN A FEW HOURS LATER, THE ENGINE WOULD REV, AND CAR WOULD SPEED UP, EVEN THOUGH I WASN'T PUSHING GAS PEDAL. THEN REVERSE FAILED. THEN THE PARKING BRAKE LIGHT CAME ON. FINALLY, IT STOPPED SHIFTING UP -- I HAD TO FLOOR IT TO GO 5 MILES AN HOUR. I ULTIMATELY HAD TO COAST HOME. ....UPDATED 11/02/15*BF UPDATED 11/02/2017*CN

DEALER DID A SOFTWARE FLASH FOR PCM FOR 9 SPEED AUTO TRANSMISSION JUNE 15, 2015 AND SINCE THEN IT WILL NOT DOWNSHIFT INTO FIRST GEAR UNLESS VEHICLE COMES TO COMPLETE STOP. TRANSMISSION WILL NOT DOWNSHIFT ENTERING HIGHWAY. IT SHIFTS ARE SLUGGISH WHEN GOING FROM REVERSE TO DRIVE. SOMETIMES IT SLAMS INTO FIRST GEAR WHEN I PULL AWAY FROM STOP. DEALER SAID NO WARNING LIGHT GOES ON SO ITS OKAY. THERE WAS NOTHING WRONG UNTIL THEY DID SOFTWARE FLASH.

I WAS BACKING UP MY DAUGHTERS DRIVEWAY. HER DRIVEWAY IS A LITTLE STEEP AND WHEN I WENT TO GIVE THE JEEP MORE GAS THE RPMS DROPPED FROM 1500 TO IDLE AND THEN BACK TO 1500 RPMS REALLY QUICK, IT DID THIS A COUPLE TIMES. THE DOG ENDED UP ON THE FLOOR OF THE CAR, FRIENDS STANDING OUTSIDE THE CAR THOUGH I DIDN'T KNOW HOW TO DRIVE. I FINALLY HAD TO TURN THE JEEP AROUND AND GO UP HER DRIVEWAY IN THE FORWARD DIRECTION. WE WENT OUT TO EAT LATER AND WHEN I CAME BACK I TRIED BACKING UP HER DRIVEWAY AGAIN AND IT DID THE SAME THING. I TOOK THE JEEP INTO THE DEALER ON 6/29/15 WITH 990 MILES ON IT. THE DEALER UPDATED THE PCM AND TCM AND RETESTED IT BUT COULD NOT GET IT TO FAIL. IT FAILED AGAIN ABOUT 3 MONTHS LATER ON LABOR DAY WEEKEND, 2015. AGAIN BACKING UP MY DAUGHTERS DRIVEWAY. I CONTACTED THE JEEP SERVICE MANAGER AND HE SAID THEY PROBABLY CAN'T FIX IT IF IT DOESN'T SET A CODE. (GREAT) THE JEEP HASN'T FAILED BACKING UP AGAIN BUT IT DID FAIL ON THE HIGHWAY AT 65 MILES PER HOUR COMPLETELY SHUTTING DOWN AND NOT RESTARTING. (SEE COMPLAINT #10819212) LIKE OTHER JEEP OWNERS I'VE NOTICED THE JEEP STAYS IN THIRD GEAR TO LONG AT LOW SPEED, ESPECIALLY IF YOU HAVE TO MAKE A LEFT TURN IN FRONT OF ON COMING TRAFFIC. I'VE RESORTED TO DOWN SHIFTING THE TRANSMISSION MYSELF SO I CAN HAVE SOME POWER TO MAKE THE TURN WITHOUT GETTING HIT. ( NOTE TO CHRYSLER, I'M A FIRST TIME JEEP BUYER, KEEP DOING NOTHING ABOUT THE ENGINE AND TRANSMISSION PROBLEMS AND YOU CAN FIND YOUR JEEP AT A FORD OR CHEVY DEALERSHIP.......REAL SOON).

PURCHASED THE JEEP IN NOVEMBER 2014 BRAND NEW. FIRST 6 OR 7 MONTHS THE VEHICLE PERFORMED FINE. AROUND JUNE/JULY 2015 SOME MINOR ISSUES WITH THE TRANSMISSION IN SHIFTING AND ACCELERATING. AS IF THE CAR COULD NOT FIND THE GEAR AND IT WAS 'LURCHING' WHEN TAKING OFF FROM A STOPPED POSITION. ALSO,WHEN THE CAR IS IN PARK AND TURNED OFF, IT ROLLS SEVERAL INCHES BEFORE STOPPING. DUE TO HAVING TO TRAVEL ACROSS COUNTRY IN AUGUST, TOOK VEHICLE IN FOR SERVICE 9/5/2015 FOR AN OIL CHANGE AND RECALL WORK ON AN UNRELATED ISSUE. I ASKED ABOUT A RECALL THAT I HEARD ABOUT ON THE NEWS FOR JEEP CHEROKEE TRANSMISSIONS AND WAS ADVISED THERE WAS A SOFTWARE UPDATE AVAILABLE FOR MY JEEP. AFTER THE SOFTWARE UPDATE, ADVISED TO DRIVE MY CAR AS NORMAL AND GIVE IT 100 TO 300 MILES FOR THE SOFTWARE TO 'GET USED TO MY DRIVING' AND TO SETTLE IN. SINCE THAT TIME, HAD A MARKED INCREASE IN TRANSMISSION NOISE, SHIFTING PROBLEMS, LURCHING PROBLEMS, AND THE VEHICLE ROLLING MORE WHEN I STOP. THE JEEP SEEMS TO SHIFT BETWEEN FIRST AND SECOND GEAR OKAY, BUT IT REGULARLY GOING OVER 3000 RMPSS AND HIGHER TO SHIFT TO ALL OTHER GEARS. IT IS LIKE IT CANNOT FIND THE GEARS AND IT GETTING STUCK. THERE IS ALSO A GOOD BIT OF NOISE WITH THIS THAT WAS NOT THERE. SEPTEMBER 9, 2015, WHILE MERGING ONTO 1-40, JEEP WAS HAVING A HARD TIME GOING FROM THIRD TO FORTH GEAR AND THEN IT COULD NOT HIT ANOTHER GEAR AND THE RPMS REACHED 4500 BEFORE SHIFTING. ALMOST GOT HIT FROM BEHIND BY A HUGE MOVING TRUCK! TOOK BACK TO DEALERSHIP ON 9/9/15. SINCE THE TRANSMISSION STARTED ACTING UP AGAIN. JERKY, SHIFTING ABRUPTLY, NOT CHANGING GEARS, GEARS CATCHING AND RPMSS GOING INTO THE 5000 & 6000 BEFORE SHIFTING ON ACCELERATION. TOOK BACK IN ON 10/3/15. SINCE THEN, SAME TRANSMISSION ISSUES. SEVERAL SEVERE INCIDENTS WITH THE TRANSMISSION NOT SHIFTING, SEIZING UP AND LURCHING FORWARD AND GEARS NOT ENGAGING. TOOK BACK DEALERSHIP 11/16.

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING AT 30 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO ACCELERATE AS THE RPMS INCREASED. THE VEHICLE WAS TAKEN TO A DEALER WHO WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 12,000.

I HAVE THE 9 SPEED TRANSMISSION. WHEN THE VEHICLE SHIFTS FROM 1ST TO 2ND THERE IS A DEFINITE WOBBLE THAT CAN BE FELT IN THE VEHICLE. AND WHEN THE VEHICLE DOWNSHIFTS FROM 2ND TO 1ST DURING A STOP, THE VEHICLE FREQUENTLY LUNGES FORWARD WHEN THE SHIFT OCCURS. I HAVE TO BE SURE I AM HOLDING THE BRAKE VERY TIGHTLY TO PREVENT THE LUNGE. BOTH THE WOBBLE AND THE LUNGE FEELING HAPPEN FREQUENTLY, THE LUNGE IN PARTICULAR IS CONCERNING TO ME, THIS IS A 2015 VEHICLE! I HAVE DISCUSSED THIS WITH MY DEALER AND HE INDICATED JEEP IS AWARE OF THE ISSUE, I SURE HOPE THEY PLAN TO DO SOMETHING ABOUT THIS.

6/19/2015: TRANSMISSION/ELECTRICAL ISSUE WHEN ATTEMPTING TO SHIFT THE VEHICLE INTO REVERSE IT WOULD SHIFT INTO NEUTRAL INSTEAD. HAD TO SHIFT TO PARK AND THEN BACK TO REVERSE BEFORE THE VEHICLE WENT INTO GEAR. THIS WAS THE FOURTH OCCURRENCE OF THIS ISSUE SINCE PURCHASE DATE. AIRBAG WARNING MESSAGE AND INDICATOR LIGHT TURNED ON WHEN SHIFTING FROM PARK TO REVERSE AND TO DRIVE. ELECTRONIC STABILITY CONTROL INDICATOR CAME ON REPEATEDLY WHILE DRIVING. 6/22/2015: TRANSMISSION/ELECTRICAL ISSUE VEHICLE WOULD NOT SHIFT FROM PARK TO REVERSE. AFTER SEVERAL MINUTES WAS ABLE TO PUT VEHICLE INTO PARK, AND EVENTUALLY POWERED VEHICLE OFF AND ON AND WAS THEN ABLE TO SHIFT FROM PARK TO REVERSE AND THEN DRIVE. AIRBAG WARNING MESSAGE AND INDICATOR LIGHT TURNED ON AND ELECTRONIC STABILITY CONTROL INDICATOR CAME ON. 6/23/2015: TRANSMISSION/ELECTRICAL FAILURE ODOMETER AT 800 MILES. WHILE DRIVING, THE VEHICLE SUDDENLY WENT OUT OF GEAR. CLIMBING A PARKING GARAGE RAMP THE VEHICLE STALLED, THE PARKING BRAKE TURNED ON, THE AIRBAG SERVICE MESSAGE AND INDICATOR TURNED ON, THE SERVICE ENGINE LIGHT CAME ON, THE WINDSHIELD WIPERS CAME ON, THE MEDIA CONSOLE AND BLUETOOTH CONNECTION FAILED. AFTER SEVERAL MINUTES OF ATTEMPTING TO SHIFT GEARS (COULD NOT GET THE VEHICLE INTO PARK, DRIVE, OR REVERSE, AND PARKING BRAKE KEPT ENGAGING), WAS FINALLY ABLE TO POWER THE VEHICLE OFF. ONCE THE VEHICLE WAS POWERED BACK ON, WAS ABLE TO SHIFT TO DRIVE, AND DROVE DIRECTLY TO THE DEALERSHIP. CHECK ENGINE LIGHT REMAINED ON AND ELECTRONIC STABILITY CONTROL INDICATOR CAME ON REPEATEDLY WHILE DRIVING. DELIVERED VEHICLE TO DEALERSHIP FOR INSPECTION AND REPAIR, AND AM AWAITING RESOLUTION AS OF 7/20/2015.

2015 JEEP CHEROKEE SPORT WAS PURCHASED IN OCTOBER OF 2014. AROUND END MAY 2015 EXPERIENCED PROBLEMS WITH BRAKING. WHILE COMING TO A STOP SIGN BRAKE WOULD BE PRESSED DOWN BUT VEHICLES RPM'S WOULD REV UP AND VEHICLE WOULD START ACCELERATING FORWARD. VEHICLE WAS BROUGHT TO SHOP AFTER FINALLY BEING ABLE TO MAKE AN APPOINTMENT ON 06/16/15. MECHANIC WAS ABLE TO EXPERIENCE THE PROBLEM AND RESET MODULE ON VEHICLE. BUT CHECK ENGINE LIGHT CAME ON. DEALERSHIP GAVE VEHICLE BACK TO US AND WE DROVE IT FOR TWO MORE DAYS AND THE PROBLEM STILL PERSISTED. ON 06/18/2015 A DEER HAD ENTERED HIGHWAY AND WHILE BRAKING VEHICLE AGAIN ACCELERATED AND HIT THE DEER CAUSING FRONT END DAMAGE. PROBLEM COULD OF BEEN 100 TIMES WORSE BECAUSE THERE WERE ALSO BICYCLISTS ON ROAD AS WELL AS TRACTOR TRAILER TRAVELING BEHIND. VEHICLE WAS BROUGHT TO DEALERSHIP VIA TOW TRUCK. TOW TRUCK DRIVER EVEN STATED THERE IS SOMETHING SEVERELY WRONG WITH THE VEHICLE. WHEN DRIVER TOOK VEHICLE OFF FLAT BED HE PUT THE VEHICLE IN REVERSE AND THE VEHICLE WENT FORWARD INSTEAD OF REVERSE PLUS THE EMERGENCY BRAKE CAME ON BY ITSELF. CHRYSLER WAS CONTACTED AND THEY ARE DOING AN INVESTIGATION ON VEHICLE BECAUSE OF THE SEVERITY. MY WIFE AND I JUST WANT THEM TO TAKE THE VEHICLE BACK BECAUSE WE DO NOT FEEL SAFE IN IT ONE BIT.

VEHICLE FLUTTERS OR SHIMMYS BRIEFLY UPON ACCELARATION FROM A STOP POSITION. UNSURE IF THIS IS ENGINE TRANSMISSION OR WHEELS.

MY TRANSMISSION KEEPS SLIPPING ON OUR BRAND NEW CHEROKEE WE SAVED UP FOR! ENGINE LIGHT KEEPS COMING ON AND IT JERKS A LOT WHEN TRYING TO SLOW DOWN. GETTING INTO TO CAR DEALER ASAP! I'M SO UPSET AND SCARED TO DRIVE MY TWO LITTLE KIDS IN THIS CAR NOW THAT I THINK I KNOW WHAT THE ISSUE IS. WHETHER THEY FIX THIS OR NOT. I DON'T TRUST THIS CAR NOW.

TOOK VEHICLE IN FOR FIRST OIL CHANGE AFTER PURCHASING IT IN JAN 2015 AND WAS TOLD I NEEDED TO HAVE THE TRANSMISSION REPLACED. TRANSMISSION WAS REPLACED AND SINCE THEN I HAVE EXPERIENCED LONG DELAYS IN ACCELERATION AND EXTREMELY HARD SHIFTS. THESE ARE INTERMITTENT, BUT HAPPEN MORE OFTEN THAN NOT. HARD SHIFTS ARE MOSTLY EXPERIENCED ON THE LOWER GEARS (1-4), AND CAN BE VIOLENT AT LOWER SPEEDS OR WHEN SHIFTING FROM REVERSE TO DRIVE (OR THE OPPOSITE). THE 4WD UNAVAILABLE LIGHT CAME ON SHORTLY AFTER THE TRANSMISSION WAS REPLACED, ON A COUPLE OF OCCASIONS (ALL WHILE DRIVING). HAVE TAKEN THE VEHICLE TO THE DEALERSHIP MULTIPLE TIMES AND HAVE BEEN TOLD THEY CAN FIND NOTHING WRONG AND THAT'S NORMAL TRANSMISSION BEHAVIOR. I AM NOW DEALING WITH THE HARD SHIFTS AND ACCELERATION LAG ON A DAILY BASIS.

THE 9 SPEED TRANSMISSION ON THIS VEHICLE DOES NOT SHIFT PROPERLY, ESPECIALLY THROUGH THE FIRST 3 GEARS. I HAVE BROUGHT MY 2015 JEEP CHEROKEE IN FOR TRANSMISSION ISSUES COUNTLESS TIMES AND HAVE BEEN TOLD THIS IS HOW THIS TRANSMISSION IS SUPPOSE TO OPERATE. I AM SUPPOSED TO ACCEPT THAT THE SHIFTING FROM 1ST TO 2ND CAN BE DELAYED AND THEN A HARD SHIFT THAT SOUNDS LIKE SOMEONE HIT MY CAR WHEN IT FINALLY DECIDES TO SHIFT INTO THIRD OR THE SAME IS TRUE FROM 3RD TO SECOND. THE DEALERSHIP FINALLY WAS ABLE TO CORRECT THESE HARD SHIFTS WITH A SOFTWARE UPDATE UNTIL I REALIZED WHAT THE SOFTWARE ACTUALLY DID. THE CAR WILL NOW NOT SHIFT INTO 2ND WHEN SLOWING DOWN, AND WHEN IT DOES FINALLY SHIFT DOWN, AFTER SLOWING DOWN TO 3 MPH, IT SHIFTS TO 1ST GEAR COMPLETELY BY PASSING 2ND GEAR. THIS CAUSES THE CAR TO ACCELERATE VERY SLOWLY IF YOU GET CAUGHT BETWEEN 1ST AND 3RD GEAR AND IF YOU PRESS TO HARD ON THE ACCELERATOR IT TENDS TO DOWNSHIFT TOO HARD CAUSING THE CAR TO LURCH FORWARD AND CAUSE A POTENTIAL ACCIDENT WITH ANY CARS IN FRONT OF YOU. THIS HAD BEEN GOING ON SINCE JUNE 2015 UNTIL THE SOFTWARE UPDATE REMOVED 2ND GEAR FROM THE DOWNSHIFT. SINCE THE CAR DOES NOT DOWN SHIFTS TO 2ND MY CAR TAKES LONGER TO SLOW DOWN AS THERE IS NO HELP FROM THE TRANSMISSION AND THIS CAN ALSO CAUSE AN ACCIDENT AS YOUR STOPPING TIME IS INCREASED, AS WELL AS ADDITIONAL WEAR AND TEAR ON YOUR BREAKS.

IT IS VERY DIFFICULT TO SEE AT NIGHT. THE HEADLIGHTS ARE SMALL AND DO NOT GIVE ENOUGH LIGHTING. WE LIVE IN A RURAL AREA, STREET LIGHTS ARE ONLY IN CITY LIMITS. WE HAVE MISSED TURNS AND DRIVEWAYS DUE TO NOT BEING ABLE TO SEE FROM THE SIDE ON THE VEHICLE. THE LIGHTS ARE FAIR ON BRIGHT BUT YOU CAN'T DRIVE ON BRIGHT ALL THE TIME. WE HESITATE TOO GO OUT AT NIGHT DUE TO THIS PROBLEM. SIDE AND FRONT VISION IS A PROBLEM. THIS PROBLEM HAS EXISTED SINCE PURCHASE OF THIS VEHICLE WHEN IT WAS NEW UNTIL PRESENT.

BOUGHT THE CAR NEW IN JAN. 2015. NOTICED FIRST ISSUE IN JUNE 2015 WHEN IT HAD NO POWER GOING UP A STEEP HILL. END OF JUNE CHECK ENGINE LIGHT CAME ON AND START/STOP UNAVAILABLE. TOOK IT BACK TO THE DEALER AND WAS TOLD IT NEEDED A NEW TRANSMISSION. IT HAD 9,000 MILES AT THIS POINT. GOT CAR BACK AND IMMEDIATELY NOTICED PROBLEMS WITH ACCELERATION. CAR WILL NOT ACCELERATE PROPERLY FROM A STOP. I HAVE ALMOST BEEN T-BONED NUMEROUS TIMES D/T PULLING OUT INTO TRAFFIC FOR A TURN AND HAVING NO POWER. ALSO WILL ACCELERATE WHEN TRYING TO BRAKE. CAR RETURNED TO DEALER, TOLD THEY COULD NOT DUPLICATE. CAR CONTINUED TO HAVE SAME ISSUES AS WELL AS LOSS OF POWER WHEN GOING UP INCLINES. TOOK BACK INTO DEALER. THEY PUT A RECORDING DEVICE ON THE CAR TO MONITOR WHAT IT WAS DOING WHEN I WAS HAVING THE ISSUES. CAR ALSO STARTED GOING FORWARD WHEN I WOULD PUT IT INTO REVERSE. JUST HEARD BACK FROM THE DEALERSHIP ABOUT THE CAR. IT NEEDS ANOTHER NEW TRANSMISSION. I AM DONE WITH THIS CAR. PRETTY SURE IT QUALIFIES AS A LEMON UNDER OHIO LAW. THEY WILL BE BUYING THIS CAR BACK FROM ME. OBVIOUSLY THE DEFECT CANNOT BE CORRECTED. IT IS A HUGE SAFETY ISSUE.

WHILE DRIVING 55MPH CHECK ENGINE LITE ALONG WITH STOP/START LITE CAME ON AND VEHICLE RAPIDLY DECELERATED FROM 55MPH TO 30MPH CAUSING TRANSMISSION TO OVER HEAT WHICH ULTIMATELY LEAD TO TRANSMISSION REPLACEMENT ON A NEW 2015 JEEP,

THE VEHICLE WAS STATIONARY .THE WATER FROM THE AIR CONDITION CONDENSATE LINE RUNS ON A PAN WHICH IN TURN OVER FLOWS OVER THE SIDE OF THE PAN RUNNING ON TO THE EXHAUST STEAMING UP UNDER THE CAR INTO THE ENGINE COMPARTMENT AND THE STEEL ABOVE THE EXHAUST.

THIS VEHICLE SHIFTS EXTREMELY ROUGHLY INTO FIRST GEAR, BOTH FROM A STANDSTILL AND WHEN SHIFTING INTO FIRST FROM REVERSE. IT HAS BEEN TO THE DEALERSHIP ON 5 DIFFERENT OCCASIONS AND IN SPITE OF SOFTWARE UPDATES, THE PROBLEM PERSISTS. SINCE SOME VEHICLES WITH THIS SAME TRANSMISSION HAVE BEEN REPORTED TO SUDDENLY SHIFT INTO NEUTRAL WHILE DRIVING DOWN THE FREEWAY, I AM VERY CONCERNED. JEEP IS AWARE OF THE PROBLEMS WITH THIS 9 SPEED TRANSMISSION YET SEEMS INCAPABLE OF COMING UP WITH A SOLUTION TO FIX IT.

ERROR LIGHT COMES ON TOOK TO DEALERSHIP AT 6000 MILES, REPLACED TRANSMISSION, HAVE HAD MULTIPLE SHIFTING ISSUES AND CHRYSLER REFUSES TO FIX THE PROBLEM. REALLY DISCOURAGED AND FRUSTRATED WITH CHRYSLERS LACK OF RESPONSE.

CAR WOULD NOT WANT TO SHIFT, ALL LIGHTS CAME ON TO CHECK ENGINE, TRANSMISSION, AND SERVICE PARK BRAKE. I WAS ON A RURAL LOGGING ROAD AT TIME, SO TOOK MULTIPLE TRIES TO GET IT INTO GEAR. AFTER FINALLY GETTING INTO GEAR COULDN'T GO FASTER THAN 40. MADE IT TO NEXT TOWN AND CALLED TOW TRUCK. THEY INSTALLED NEW TRANSMISSION AND IT DIDN'T EVEN WORK COMING OUT OF SHOP. THEY INSTALLED ANOTHER TRANSMISSION AND IT IS ALSO NOT WORKING RIGHT, AND STARTING TO SHIFT HARD. THIS IS ONE DAY AFTER GETTING CAR BACK...

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 65 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE BEGAN TO VIBRATE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DISCOVERED THAT ALL FOUR BRAKES AND ROTORS WERE EXCESSIVELY OVERHEATED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 480.

WE WERE DRIVING DOWN INTERSTATE, GOING SPEED LIMIT OF 70 MPH, WHEN ALL OF SUDDEN HEARD A LOUD POP, SOUNDED MUCH LIKE GUNSHOT. COULD HEAR THE AIR FLOW. ONCE WE GOT STOPPED ON SIDE OF ROAD, FOUND THE SUNROOF COMPLETELY SHATTERED. WHEN WE CALLED DEALERSHIP WAS TOLD WE WOULD HAVE TO CLAIM ON OUR INSURANCE. CHRYSLER DEALERSHIP SAID WASN'T THEIR FAULT, AND SINCE IT WAS NOT WINDSHIELD HAD TO FILE AGAINST INSURANCE CLAIM AS ACCIDENT. EVEN THOUGH DEALERSHIP COULD NOT FIND ANYTHING THAT HAD IMPACTED THE GLASS IN SUNROOF CAVITY, NOTHING BUT GLASS. SERVICE MANAGER STATED " MAYBE A BALL OR PINE CONE HIT IT" I ASKED GOING DOWN INTERSTATE AT 70 MPH? THEY REFUSED TO EVEN INVESTIGATE. SO I HAD TO FILE A CLAIM AGAINST INSURANCE AND PAY MY DEDUCTIBLE. SERIOUSLY THE SUNROOF JUST SHATTERED. GLASS WENT EVERYWHERE. HAD TO REPLACE THE INTERIOR OF THE SUNROOF ALSO!

I HAVE TAKEN MY 2015 JEEP CHEROKEE INTO THE SERVICE DEPARTMENT FOR A 3RD TIME TO HAVE THEM DIAGNOSE THE HESITATION IN THE TRANSMISSION, JERKING INTO GEAR, AND THE WOBBLE EXPERIENCE WHEN TURNING TO THE RIGHT. ACCORDING TO THE DEALERSHIP, THEY HAVE A TECHNICIAN FROM CHRYSLER COMING TO LOOK AT IT. THEY ARE NOT ALLOWED TO TOUCH IT. MY CASE MANAGER WITH CHRYSLER EVEN ADMITTED TO THE WOBBLE PROBLEM AND THAT THEY HAVE NO FIX FOR IT. THE 2ND TIME I BROUGHT IT IN, THE CHECK ENGINE LIGHT CAME ON AFTER I GOT STRANDED IN ON COMING TRAFFIC. TOWED TO THE DEALERSHIP WHERE THEY FOUND A COOLANT LEAK, FUEL INJECTOR MALFUNCTION, ETC. AND TOLD ME THE WOBBLE IS A "CHARACTERISTIC" OF THE MODEL AND THEY CANNOT DO ANYTHING ABOUT THE DESIGN OF THE VEHICLE. AS IF THAT'S ACCEPTABLE TO FORCE YOUR CUSTOMER TO DRIVE A WOBBLING, HESITATING BRAND NEW CAR. I AM DUMBFOUNDED WITH HOW THE DEALERSHIPS & CHRYSLER KEEP SWEEPING THIS ISSUE UNDER THE RUG HOPING IT WILL GO AWAY. THEY HAVEN'T FIGURED IT OUT IN TWO YEARS. ITS TIME TO ISSUE RECALLS. WHAT DOES IT TAKE TO GET THEM TO DO SOMETHING? WILL THEY WAIT TIL SOMEONE IS SERIOUSLY INJURED OR KILLED? ALL THEY SEEM TO CARE ABOUT IS MONEY AND NOT ADMITTING THEIR PRODUCT IS A LEMON. TRY NUMBER 3 BETTER FIX THIS.

DEALERSHIP THAT REPLACED MY TRANSMISSION ON 05/26/2015 INFORMED ME THAT I NEED NEW FRONT AXLES. MY JEEP IS BRAND NEW. A 2015. THE NEW FRONT AXLES WON'T BE AVAILABLE UN MAYBE SEPTEMBER OF 2015.

PROBLEM STARTED WHILE MOVING. NOW IT'S AS SOON AS IT STARTSMY PROBLEM STARTED JUNE 2015, WHOLE DASH LIGHTS UP TIRE PRESSURE,SERVICE AIR BAG,4WD UNAVAILABLE,BRAKE FAILURE,AND WHEN COMES TO STOP DISENGAGES TRANSMISSION.SAME THING STARTED AGAIN AUGUST 3RD 2015 SAME LIST AGAIN. RECEIVED BACK AGAIN SEPT 2ND 2015 DROVE FOR 2 DAYS. BACK TO DEALER AGAIN. STILL THERE CURRENTLY HAVE NOT RECEIVED BACK CANNOT FIGURE PROBLEM OUT CHRYSLER IS INVOLVED BUT THEY ARE REDICULAS CASE NUMBER AVAILABLE IF NEEDED

WHEN YOU LET OFF THE GAS IT SPEEDS UP AND TAKES A LITTLE TIME TO GET IT TO GO SLOWER!

AFTER THE LAST SOFTWARE UPDATE THE TRANNY WILL NOT LONGER DOWN SHIFT UNLESS AT A COMPLETE STOP. GOING 5 MPH IT STARTS OUT IN 3RD GEAR THIS IS UNSAFE WHEN PULLING OUT INTO TRAFFIC THE JEEP HAS VERY LITTLE POWER. THEN IF LITTLE MORE GAS IS APPLIED THE CAR DOWN SHIFT TIRE SQUEAL AND THE MOTOR WILL ALMOST GO TO RED LINE.

WHEN DOWNSHIFTING FROM 3RD TO 2ND TO 1ST AT AN INTERSECTION, THE TRANSMISSION SKIPS 2ND GEAR AND FINALLY DROPS INTO 1ST AT ABOUT 1-2 MPH. IF I ACCELERATE PRIOR TO COMING TO A FULL STOP, THE TRANSMISSION IS IN 3RD GEAR AND HAS INSUFFICIENT POWER TO AVOID A COLLISION. THE TRANSMISSION ALSO CAUSES A DANGEROUS PROBLEM WHEN SHIFTING FROM REVERSE INTO FORWARD. NUMEROUS TIMES THERE IS A SHARP JERK WHICH CAUSES ME TO CONCENTRATE ON RETAINING CONTROL OF THE CAR AND LOSING AWARENESS OF MY SURROUNDINGS. THIS CAR IS ALSO WELL KNOW FOR HAVING AN EXTREME WOBBLE WHEN PULLED BEHIND AN RV - WHICH IS WHAT I PURCHASED IT FOR. I HAVEN'T EXPERIENCED THE WOBBLE YET AS I HAVEN'T HOOKED UP MY CHEROKEE WAITING FOR CHRYSLER TO RESOLVE THE VERY DANGEROUS WOBBLE PROBLEM. ALL OF THE PROBLEMS LISTED ABOVE OCCUR WHILE THE VEHICLE IS IN MOTION - SOMETIMES AT HIGHWAY SPEED AND SOMETIMES WHILE DRIVING IN TOWN.