2016 Jeep Cherokee Complaint Log

TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. WHILE DRIVING 45 MPH, THE RPMS INCREASED AFTER THE VEHICLE WAS SLOWED DOWN. ALSO, THE VEHICLE SHOOK AFTER IT ACCELERATED. THE VEHICLE WAS TAKEN TO SUN LAND PARK DODGE CHRYSLER JEEP RAM (950 CROCKETT ST, EL PASO, TX 79922) ON FOUR SEPARATE OCCASIONS TO BE REPAIRED, BUT THE FAILURE RECURRED WHILE STILL UNDER WARRANTY. THE MANUFACTURER WAS NOT CONTACTED. THE DIAGNOSIS INFORMATION WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 10,000.

EACH TIME I HAVE BEEN DRIVING THE VEHICLE WHEN THE BRAKES FAILED WITHOUT WARNING THE LAST TIME (4TH TIME) MY CAR WAS IN THE SHOP BECAUSE THE TRANMISSION SEAL HAD A LEAK. WHILE THE MECHANIC WAS TEST DRIVING THE CAR THE BRAKES FAILED WITH HIM. WHEN I HAVE HAD BEEN DRIVING THE JEEP AND THE BRAKES FAILED I WAS PULLING INTO DIFFERENT LOCATIONS AND THE BRAKES WOULD FAIL AND NOT STOP THE CAR. THE BRAKE WERE AS HARD AS A ROCK AND JUST SIMPLY WOULD NOT STOP THE CAR. I FEEL AFTER 4 TIMES THIS CAR IS NOT REPAIRABLE AND I AM NOW MENTALLY ANQUISHED WITH DRIVING IT I AM AFRAID THE BRAKES WILL FAIL AGAIN AND I MIGHT GET INTO AN ACCIDENT BECAUSE OF THE BRAKE ISSUE AND POSSIBLY GET HURT, KILLED, KILL SOMEONE ELSE THIS IS WITHOUT A DOUBT A SAFETY ISSUE. THE MECHANIC AT THE DEALERSHIP HAS EVEN SAID THE CAR IS NOT SAFE. I HAVE A CASE NUMBER WITH THE CHRYSLER MANUFACTURER ON THE CASE. IT IS# 35139860

VEHICLE IN MOTION, 65 MPH SERVICE TRANSMISSION LIGHT CAME ON. ABILITY TO ACCELERATE CEASED, MERGED ON TO FREEWAY ABLE TO MAINTAIN SPEED AT 60 MPH BUT UNABLE TO ACCELERATE. ON THE WAY TO DEALERSHIP, STOPPED RPMS WENT WAY UP, NO ACCELERATION AT ALL. PURCHASED BRAND NEW, CURRENTLY AT 14,091 MILES.

IT HAS AN OIL CONSUMPTION ISSUE. IT BURNS A QUART OF OIL EVERY 1000 MILES. IT TAKES 5 QUARTS OF OIL AND THE OIL CHANGE IS EVERY 5000 MILES SO BY THE TIME IT NEEDS AN OIL CHANGE THERE IS NO OIL LEFT. IT STALLED DEAD ON ME WHILE I WAS DRIVING BECAUSE IT HAD NO OIL. I HAD NO ADVANCED WARNING IT JUST STOPPED IN THE MIDDLE OF THE STREET. I HAVE DONE 7 OIL CONSUMPTION TESTS AND JEEP IS TELLING ME IT IS "JEEP STANDARD" AND THEY WILL NOT FIX IT.

ENGINE IS USING EXCESSIVE AMOUNTS OF OIL. USING 1.25-1.5 QUARTS OF OIL PER 1,000 MILES. ENGINE HAS SHUT OFF WHILE DRIVING ON HIGHWAY ON 2 OCCASIONS. WHEN ENGINE OIL IS LOW IT DOES NOT SHIFT PROPERLY. FIRST ENGINE WAS REPLACED WITH A NEW ONE AND THE REPLACEMENT ENGINE IS ALSO USING EXCESSIVE AMOUNTS OF OIL. ADVISED BY DEALERSHIP TO LET NEW MOTOR BREAK IN AND COME BACK AFTER BREAK IN PERIOD OF 7,500 MILES. OWNERS MANUAL STATES THAT THIS VEHICLE DOES NOT REQUIRE A LONG BREAK IN PERIOD AS DEALERSHIP STATED.

DRIVERS SIDE WIPER STOPPED WORKING WHILE DRIVING. THE PASSENGERS STILL WORKS UNABLE TO DRIVE CAR WHEN IT RAINS.

OCCURS INTERMITTENTLY WITH VEHICLE IN MOTION AND ATTEMPTING TO BRAKE. WHILE BRAKING, THE BRAKE PEDAL INTERMITTENTLY SNAPS DOWN ABOUT A HALF INCH AND MAKES A VERY LOUD POPPING NOISE THAT EMITS FROM SOMEWHERE WITHIN THE PRIMARY BRAKE PEDAL MECHANISM. IT IS STARTLING FOR THE DRIVER AND CAN CAUSE THE DRIVER TO SLAM ON THE BRAKES. BRAKES WORKED NORMALLY FROM PURCHASE IN MAY 2016 UNTIL JAN 2017 WHEN A CHRYSLER SOFTWARE UPDATE WAS PERFORMED THAT CHANGED THE PARKING BRAKE FROM MANUAL ON/OFF TO AUTO ON/OFF. DEALER HAS BEEN UNABLE TO CORRECT THE PROBLEM. THEY CHANGED THE BRAKE BOOSTER BUT IT DID NOT CORRECT THE ISSUE. THEY ARE NOW STATING IT IS NORMAL AND REFUSING TO WORK ON IT ANYMORE. I HAVE RETURNED THE VEHICLE AT LEAST 3 TIMES FOR THIS MALFUNCTION AND BELIEVE THE BRAKES ARE UNSAFE. VEHICLE IS STILL IN THE POSSESSION OF THE DEALER (HAS BEEN FOR 2-WEEKS NOW), WITH NO WORK BEING DONE TO FIND AND FIX THE ISSUE.

HAD THE CAR FOR A YEAR AND THE THERMOSTAT BLEW. GUY AT DEALERSHIP SAID " CHRYSLER GOT A BAD BATCH OF THERMOSTATS" AND THAT THEY WOULD REPLACE UNDER WARRANTY. GET HOME AND NEXT DAY CAR HAD LIST ALMOST ALL ANTIFREEZE. LEAKING. HORRIBLY. WAS DRIVING, ENGINE LIGHT AND TRACTION LIGHT CAME ON. GOT CODES RAN, "THERMOSTATS RATIONAL". WEIGHT START. TRIED THE TIMES, STARTED AND RAN ROUGH.

WHEN DRIVING AT HIGHWAY SPEEDS (70-75 MPH) AND SPEED CONTROL IS ENGAGED, WHILE CRESTING A HILL, SOMETIMES THE CAR WILL TAKE OFF TO OVER 80 MPH AND THE TACH. GOES TO OVER 4,000 RPM. BRAKING DOESN'T SEEM TO DISENGAGE THE CONTROL. YOU HAVE TO SHUT IT OFF COMPLETELY AND IN A FEW SECONDS, IT WILL DISENGAGE. IT'S HAPPENED 3 TIMES ALREADY ON 3 DIFFERENT HIGHWAY TRIPS.

VEHICLE STALLS OUT IN THE MIDDLE OF DRIVING, COMPLETELY LOSING ALL POWER TO THE VEHICLE IN THE MIDDLE OF TRAFFIC. STEERING WHEEL LOCKS UP AND ACCELERATION RAPIDLY DECLINES TO 0. DASH DISPLAYS SHIFT TO P THEN DESIRED GEAR. IN ORDER TO GET THE VEHICLE WORKING CORRECTLY AGAIN, I MUST SHIFT TO P AND THEN TURN THE VEHICLE OFF AND BACK ON (WHEN TURNING THE VEHICLE BACK ON, IT HESITATES TO START). CAN'T TURN ON HAZARDS SO NO ONE KNOWS WHY I AM STOPPED IN THE MIDDLE OF TRAFFIC. HAVE BEEN TO THE DEALER TWO TIMES NOW, GOING ON THREE. BEING TOLD SOFTWARE. REGARDLESS OF THAT, IT'S VERY DANGEROUS AND HAZARDOUS. ALL IT WILL TAKE IS SOMEONE NOT PAYING ATTENTION FOR MYSELF AND MY FAMILY TO BE SERIOUSLY HURT OR GOD-FORBID WORSE.

THE JEEP STALLED IN THE MIDDLE OF THE INTERSECTION! SEVERAL TIMES AND ONCE AS I WAS EXITING THE FREEWAY ! THE SERVICE TRANSMISSION LIGHT WENT ON AND THEN I RECEIVED THE JEEP BACK NINE DAYS LATER AND THE THE ENGINE RATTLES AND THE CONSOLE CRACKING SOUNDS THEMOTOR SOUND LIKE IT'S RUNNING HIGHER THAN BEFORE IT WAS FIX I TOOK IT BACK THE SERVICE MANGER TOLD ME THAT IT RUNS FINE AND I NEED TO RELAX AND ENJOY THE ARTS BUT I DON'T THINK IT WORKING LIKE IT WAS PRIOR TO BREAKING DOWN ! IT HAD 6949 MILES ON IT AND NOW THE SHOCKS SEEM TO HIT HARD TOO ! SO I NOT SURE WHAT'S GOING ON ! JEEP CORPORATE TOLD ME TO DRIVE IT BUT I DON'T FEEL SAFE ! I ASKED FOR A BETTER JEEP! AND I WAS TOLD THAT THINGS HAPPEN ! THE SERVICE DEPARTMENT WON'T LOOK AT IT AGIAN ! AND THE JEEP SEEMS TO BE PULLING TO THE LEFT ! BUT THE STEERING WHEEL LOOKS ALIGNED!

YESTERDAY I STARTED UP JEEP IN MY GARAGE, UPON WAITING FOR IT TO WARM UP I CAN HERE A CLICKING SOUND COMING FROM THE CENTER COUNSEL AREA, SO I BEND OR AND PUT MY EAR BY THE CARPET, IT SOUNDS LIKE IT IN THE TRANSMISSION, ITS STARTING TODAY TO SHIFT WEIRD,I NEED NUMBER TO TAKE IT TO A LOCAL DEALER TO CHECK, HEMET,CA MILEAGE-5978

A LIGHT ON MY DASHBOARD CAME ON WHILE I WAS DRIVING AT 55 MPH THAT READ "SERVICE TRANSMISSION". THE ODOMETER STOPPED WORKING AND MY CAR DIDN'T SEEM TO BE FUNCTIONING PROPERLY. STOPPING AT A LIGHT, MY CAR NEARLY STALLED WHEN I NEEDED TO CROSS OVER AN INTERSECTION. I HAD TO HAVE MY VEHICLE TOWED TO BE SERVICED THE FOLLOWING DAY. I WAS TOLD BY THE SERVICE STATION THAT THE ISSUE WASN'T WITH THE TRANSMISSION- BUT THAT THE CAR NEEDED A SOFTWARE UPDATE. I COULD HAVE BEEN HIT WHEN MY CAR NEARLY STALLED DRIVING ACROSS THE INTERSECTION. I ADDRESSED MY CONCERN WITH FCA, BUT WAS TOLD THAT SOFTWARE UPDATES ARE ROUTINELY NEEDED AND SHOULD BE DONE AT THE SAME TIME AS MY OIL CHANGE. MY CAR ONLY HAS 5300 MILES AND IS ONLY DRIVEN SHORT DISTANCES (MOSTLY ON THE WEEKEND). THIS ISSUE SHOULD NOT BE HAPPENING WITH A CAR SO NEW AND SUCH LITTLE MILEAGE. ALSO, MY CAR HAS BEEN KEPT UPDATED WITH THE NECESSARY OIL CHANGES. I DON'T UNDERSTAND WHY I AM NOT NOTIFIED AHEAD OF TIME IF MY CAR NEEDS THESE SOFTWARE UPDATES? AM I JUST EXPECTED TO CROSS MY FINGERS AND HOPE THIS ISSUE DOESN'T OCCUR AGAIN? THIS ISSUE GREATLY AFFECTED MY SAFETY. AND MY CAR WASN'T DRIVABLE. IT'S BOTH A MAJOR SAFETY CONCERN AND AN INCREDIBLE INCONVENIENCE.

CAR STARTED TO SMELL MUSTY/MOLDY 8 WEEKS AFTER I PURCHASED IT (BRAND NEW). FOUND THE PASSENGER FLOOR CARPET TO BE WET AND WATER WAS DRAINING OUT OF THE DRAIN HOLE NEAR THE PASSENGER REAR DOOR. UPON MULTIPLE TRIPS TO THE DEALER, THE CARPETING WAS PULLED BACK AND IT WAS DETERMINED THAT A SEAM IN THE FRONT RIGHT WHEEL WELL WAS NEVER WELDED AT THE FACTORY. THIS OPEN SEAM WAS ALLOWING WATER TO DUMP INTO MY CAR FOR 4 MONTHS. MY AND MY FAMILIES HEALTH HAS BEEN AFFECTED (SORE THROAT, COUGH AND HEADACHE WHEN IN THE CAR) BY THE MOLD IN THE CAR. THE SMELL IS HORRIFIC AND CAN ACTUALLY BE SMELLED WALKING NEAR THE CAR WITHOUT DOORS BEING OPENED. THE DEALER HAS STATED HE HAS NEVER SMELLED A CAR LIKE THIS. THIS BRAND NEW CAR IS DESTROYED. CARPETING IN THE CAR HAS BEEN REPLACED. SMELL IS JUST AS BAD. AN AIR BAG SENSOR HAD TO BE REPLACED, MOST LIKELY CAUSED BY WATER DAMAGE. WIRING THAT RUNS UNDER THE CARPETING HAD BEEN SOAKED FOR 4 MONTHS....CAN'T IMAGINE WHAT LONG TERM DAMAGE I WILL ENCOUNTER. THE CAR IS STILL THERE, NOW THEY ARE PULLING THE SPRAY FOAM OUT OF THE ROCKER PANELS PIECE BY PIECE. THEY SAID THE SMELL INSIDE THE FOAM IS UNBELIEVABLE. THERE IS NO WAY THEY WILL BE ABLE TO REMOVE THE SMELL COMPLETELY FROM THIS CAR. I CAN PROVIDE ALL SERVICE RECORDS IF REQUIRED. I HAVE BEEN WITHOUT MY CAR FOR A TOTAL OF 31 DAYS IN BETWEEN EARLY FEBRUARY AND TODAY (I STILL DON'T HAVE IT BACK). IT HAS BEEN TO THE DEALER 4 OR 5 TIMES NOW FOR THE SAME ISSUE.

WE HAVE TAKEN OUR JEEP IN COUNTLESS TIMES SINCE OBTAINING IT BRAND NEW IN 2016 FOR A SERVICE SHIFT ISSUE. THEY REPLACED OUR THERMOSTAT THE FIRST TIME THEN WIRING HARNESS TO THE TRANSMISSION/BCM THE SECOND TIME SINCE THEN THE DEALERSHIP HAS STATED WITH OUT A CHECK ENGINE LIGHT NOT TO WORRY ABOUT THIS ISSUE. EVERY TIME IT HAPPENS OUR JEEP HEATS UP PAST 220 DEGREES AND STARTS TO RUN ROUGH.

PURCHASED MY 2015 JEEP CHEROKEE IN SEPTEMBER 2015 BRAND NEW WITH 19 MILES. THE CAR STARTED OFF RUNNING GREAT I LOVED IT. BY APRIL 2016, I NOTICED THE CAR BEGAN TO DRIVE DIFFERENTLY AND AT FIRST I DIDN'T THINK MUCH OF IT BUT IT GOT WORSE AND WORSE. BY OCTOBER MY CAR WAS JERKING SO BAD, STALLING SOMETIMES AND ACCELERATING SOMETIMES ON IT'S ON.I TOOK IT INTO THE DEALERSHIP AND THEY REPLACED THE TRANSMISSION WITH ONLY 11000 MILES ON THE VEHICLE. MY CAR DROVE LIKE IT ONCE USED TO UNTIL ABOUT THE END OF JANUARY 2017. THE CAR BEGAN TO ACCELERATE ON ITS OWN ONCE AGAIN JUMPING FROM 1GEAR TO 3 GEAR AND BACK. IN FEBRUARY ON MY WAY TO WORK MY SHIFTER LOCKED ON ME AND WENT COMPLETELY OUT CAUSING ME TO COME TO A COMPLETE STOP. THANK GOD IT WAS 4AM AND NO CARS WERE OUT BECAUSE I WOULD HAVE DEFINITELY BEEN IN A CAR ACCIDENT. I TOOK THE CAR TO THE DEALERSHIP AND EXPRESSED MY TROUBLES WITH THE CAR AND THEY CHANGED THE SHIFTER AND DID SOME UPDATE ON THE CAR SAYING THAT THAT'S WHY MY CAR WAS DRIVING THE WAY IT WAS. THE VERY NEXT FRIDAY AFTER GETTING MY CAR BACK FROM THEM, I ALMOST HIT THE BACK OF A CAR COMING DOWN STREET WITH A SLIGHT INCLINE AND THE VEHICLE SPED UP ON IT OWN WITHOUT ME PRESSING THE GAS FROM 25MPH TO 45MPH JUMPING FROM 2 TO 4 GEAR. THE CAR JERKED SO HARD FELT LIKE I HAD BEEN HIT BY ANOTHER CAR. I CALLED JEEP AND TOLD THEM I WAS BRINGING THE CAR BACK IT WAS NOT FIXED AND I ALMOST HAD AN ACCIDENT. WHEN THEY GOT THE VEHICLE, THEY CLAIMED WHEN THEY DROVE THE VEHICLE IT PERFORMED HOW IT WAS SUPPOSED.I HAVE BEEN HAVING NOTHING BUT TROUBLE WITH THIS CAR SINCE THEY REPLACED THE TRANSMISSION. I CALLED CHRYSTLER MYSELF TO EXPRESS MY ISSUES WITH MY CAR AND THEY PRETENDED TO CAR AT FIRST AND BARELY GOT IN TOUCH WITH ME TOWARDS THE END OF IT. FINALLY, I FOUND A LEMON LAW ATTORNEY AND I AM CURRENTLY FIGHTING THEM TO BUY THIS VEHICLE BACK. I DO NOT FEEL SAFE IN THIS CAR.

ACCELLERATING FROM A STOP TO GET ON THE HIGHWAY AND ENGINE SHUT DOWN. HAD TO STOP IN THE MIDDLE OF A BUSY INTERSECTION TO PUT IT IN PARK, REMOVE AND RE-INSERT KEY, AND RESTART. ALMOST GOT REAR ENDED IN THE PROCESS. TOOK VEHICLE TO THE DEALERSHIP IMMEDIATELY AFTER (SATURDAY), THEY HAVE HAD IT ALL WEEK - SAID THEY HAVE DRIVEN IT EVERY DAY AND HAVE BEEN UNABLE TO REPLICATE THE PROBLEM. TODAY IS THURSDAY AND THEY ARE ASKING ME TO PICK IT UP. WIRING IS SECURE, BATTERY IS FINE, THERE IS NO TRACE IN THE VEHICLE'S COMPUTER THAT THERE WAS EVER AN ISSUE.

PURCHASED VEHICLE ON 12/14/2015. ON 1/25/17, AT 17,000 MILES THE VEHICLE STALLED WHILE DRIVING THROUGH AN INTERSECTION. IT WAS RAINING HEAVILY AND CAUSING A TRAFFIC ISSUE. LAW ENFORCEMENT HAD TO BE CALLED TO RE-DIRECT TRAFFIC. SINCE THE FIRST STALL, THE VEHICLE HAS BEEN TO THE LOCAL DODGE/JEEP DEALERSHIP FOUR TIMES FOR THE SAME ISSUES (4/20/17, 8/18/17, 3/25/18 AND 12/4/18). THEY HAVE REPLACED COILS, FILTERS AND EXPLAINED THE ENGINE WILL SHUT DOWN IF IT SENSES LOW OIL. THEY CONTINUE TO STATE THE OIL CONSUMPTION AS THE REASON FOR THE STALLS. THEY HAVE NO SOLUTION BUT TO BRING THE VEHICLE IN EVERY 1000K MILES TO CHECK THE OIL. THE VEHICLE STALLED AGAIN ON 12/25/18. LUCKILY, I WAS IN A PARKING LOT AND THE VEHICLE BEHIND ME WAS GOING SLOW ENOUGH TO STOP. IF NOT, I WOULD HAVE BEEN HIT WITH MY TODDLER IN THE VEHICLE. USUALLY IT TAKES SEVERAL HOURS FOR THE VEHICLE TO START AGAIN BUT ON THIS INCIDENT THE VEHICLE STARTED WITHIN 5 MINUTES. THE VEHICLE IS NOW SHOWING A "SERVICE SHIFTER" AND THE DEALER STATED IT NEEDED A NEW BATTERY. I REPLACED THE BATTERY AND THE "SERVICE SHIFTER" WAS BACK ON WITHIN 15 DAYS OF REPLACING THE BATTERY. THIS VEHICLE IS A SAFETY HAZARD.

DRIVING THROUGH A PARKING LOT, JEEP TURNED OFF BUT I COULD STILL STEER AND BRAKE. HAD TO STOP COMPLETELY, PUT IT IN PARK, REMOVE AND RE-INSERT KEY FOR IT TO RESTART. STARTED WITH NO HESITATION, NO LIGHTS OR ANYTHING CAME ON. *TR

WHILE I WAS DRIVING AT 70 MPH ON A HIGHWAY MY JEEP CHEROKEE LOCKED ITSELF AND WOULD NOT SHIFT AND SAID SERVICE TRANSMISSION. THIS VEHICLE HAS JERKED INTO GEAR, HAS SHIFTED HARD, TOOK A LONG TIME TO SHIFT INTO DRIVE FROM PARK. TOOK IT TO THE DEALER ON 1/23/17 SAID THAT THEY ARE REPLACING THE TRANSMISSION CONTROL MODULE. *TR

TRANSMISSION LOCKS INTO GEAR DURING LIGHT THROTTLE OR NO THROTTLE LOADS REPEATEDLY. HAPPENS ON DOWNHILL DRIVING OR AT A RED LIGHT/STOP SIGN. CAR HAS NO POWER AND HAS TO BE DRIVEN OFF TO THE SIDE TO RESET COMPUTER OR LEFT SITTING IN AN INTERSECTION WHILE WAITING FOR A TOW TRUCK (ONE TIME). DEALER IS AWARE OF THE ISSUE AND IS REPLACING PARTS FROM THE COMPUTER TO A COMPLETE TRANSMISSION NOW. WIFE FEELS UNSAFE IN WHAT SHOULD BE A BRAND NEW PROBLEM FREE CAR

IN COLD TEMPERATURES MY VEHICLE DOESN'T HEAT PROPERLY. NOTICED THAT IN MY CLIMATE CONTROL SETTING THAT STRICTLY GOES TO THE FLOOR IT HAS NO FORCE, AND SOUNDS LIKE IT BLOWS ON THE WINDSHIELD BUT DOESN'T. SERVICE ADVISOR INDICATED THAT IS THE PROBLEM BUT NO CORRECTION FOR ISSUE CURRENTLY AVAILABLE.

I WAS DRIVING 50MPH AND MY JEEP COMPLETELY SHUT DOWN - 0 MPH, 0 RPM, BUT I COULD STILL STEER AND BRAKE. NO LIGHTS, NO WARNING. PULLED INTO A NEIGHBORHOOD, HAD TO PUT IT IN PARK, REMOVE THE KEY AND PUT IT BACK IN TO GET IT TO DO ANYTHING AGAIN. RESTARTED WITH NO HESITATION. *TR

TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 70 MPH, THE SERVICE SHIFTER INDICATOR ILLUMINATED. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD AND CALLED JIM SHORKEY FAMILY AUTO GROUP AT 724-204-2560 (LOCATED AT 13339 RTE 30, NORTH HUNTINGDON, PA 15642) TO INQUIRE ABOUT THE WARRANTY. THE CONTACT WAS NOT CALLED BACK AND THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000. THE VIN WAS UNKNOWN.

TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V907000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.

SERVICE SHIFTER WARNING LIGHT. COMES ON PERIODICALLY. TURNING OFF THE CAR AND RESTARTING IT DOES NOT CHANGE IT AT ALL. STARTED SHORTLY AFTER PURCHASING CAR AND HAS CONTINUED TO HAPPEN EVERY COUPLE OF MONTHS. I'VE REPLACED THE THERMOSTAT AND DONE REGULAR MAINTENANCE, NONE OF WHICH HAVE HELPED THE SITUATION. I HAVE NOT HAD THE SHIFTER SERVICE YET BECAUSE THE LIGHT EVENTUALLY GOES AWAY. HOWEVER I'M VERY WORRIED.

TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. THE CONTACT STATED THAT THE VEHICLE'S EMERGENCY BRAKE INDEPENDENTLY ACTIVATED ON ITS OWN WHILE BEING TOWED. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED A WIRING HARNESS AND THE POWER STEERING NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000.

WHEN IT IS BELOW FREEZING OUT THE CAR WILL NOT SHIFT. YOU CAN GET OUT OF NEIGHBORHOOD IN LOW GEAR BUT WHEN YOU GO TO GET ON HIGHWAY THE CAR JUST DIES. DEALER SAYS THIS IS NORMAL UNTIL TRANSMISSION FLUID WARMS UP.

TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. WHILE DRIVING 75 MPH, THE TRANSMISSION STALLED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER DIAGNOSED THE VEHICLE, BUT IT WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 38,000.

TRANSMISSION SLAMS INTO GEAR AND LUNGES FORWARD; FEELS LIKE BEING REAR ENDED. REVS HIGH AND THEN DOWNSHIFTS OR MISSES GEAR AND SLAMS INTO GEAR. IN MOTION DRIVING BETWEEN 0 AND 40 MILES PER HOUR OFTEN WHEN CRUISING ALONG AT APPROX. 30-40 WITHOUT WARNING.

MY JEEP DOES NOT SHIFT OUT OF FIRST GEAR AND SOMETIMES SECOND UNTIL THE ENGINE REVES UP HIGH AND THEN SHIFTS SUDDENLY WITH A FORCEFUL JERK. SOMETIMES UPON ACCELERATION ON THE HIGHWAY, THE VEHICLE WILL DOWN SHIFT AS YOU WOULD EXPECT, AND THEN DOES THE FORCEFUL SUDDEN JERK WHEN IT GOES INTO A HIGHER GEAR. IT HAS BEEN FORCEFUL ENOUGH TO FEEL AS THOUGH SOMEONE HAS BUMPED INTO MY VEHICLE. I HAVE TAKEN IT TO THE DEALERSHIP AND TO MY INDEPENDENT CAR REPAIR PLACE AND NEITHER CAN FIND ANYTHING ON THE COMPUTER DIAGNOSTICS. IT HAPPENS RANDOMLY BUT HAS BEGUN TO HAPPEN MORE FREQUENTLY.

ORDERED A WINDSHIELD BACK ON 12/20. IT STILL ISN'T IN!! I FEEL THIS IS A SAFETY FACTOR AND I HAVE 2 CASE NUMBERS WITH JEEP AND THEY STILL DON'T HAVE A WINDSHIELD. EVERY TIME THEY SAY IT'S DUE TO BE IN, THE DATE CHANGES. MY DAUGHTER DRIVES THIS CAR AND IT IS CRACKED ALL THE WAY ACROSS.

TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START AFTER BEING PARKED OVERNIGHT. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 2,000.

UCONNECT SYSTEM KEY FOB WITH REMOTE START CAPABILITY IS ABLE TO START THE VEHICLE ACCIDENTALLY IF THE FOB START BUTTON IS DEPRESSED IN A POCKET. IN THE INSTANCE IN QUESTION, VEHICLE WAS PARKED IN HOME GARAGE, FOB WAS IN POCKET OF OWNER INSIDE THE HOME. OWNER WALKED INTO GARAGE TO FIND VEHICLE WAS RUNNING. REMOTE START FEATURE OF FOB CANNOT BE DISABLED.

TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT CAME TO A COMPLETE STOP. THE VEHICLE RESTARTED NORMALLY. THE DEALER DIAGNOSED THAT THE OIL LEVEL WAS TOO LOW AND THE ENGINE STALLED. THE CONTACT ALSO STATED THAT THE ENGINE WAS REPLACED BECAUSE THE FAILURE RECURRED SIX OTHER TIMES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 29,000.

TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOULD EXPERIENCE HARD SHIFTING, REDUCED SPEED, AND WOULD NOT PROPERLY ACCELERATE FROM A STANDING START. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 27,000.

PROBLEM BEGAN WITH THE CAR BUCKING SIGNIFICANTLY AFTER CHANGING GEARS. THEN, WHEN THE CAR WAS IN DRIVE (BUT FOOT WAS ON THE BRAKE), CAR WOULD START TO BUCK AGAIN, TRANSMISSION SLOWED, CAR WOULD NOT ACCELERATE, KEPT BUCKING AND LIGHTS IN CAR DIMMER. HAD TO KEEP RESTARTING THE CAR TO GET IT TO KEEP GOING. BUT, ONCE I USED THE BRAKE AGAIN, THE BUCKING AND LOSS OF ACCELERATION WOULD START ALL OVER AGAIN. DEALER CONTINUES TO STATE THAT THE COMPUTER IN THE CAR IS NOT REGISTERING ANY PROBLEMS AT ALL. HAS BEEN IN THE DEALER 3 TIMES OVER THE LAST 3 WEEKS. THIS ALL HAPPENED WHEN THE VEHICLE IS IN MOTION, ON ANY KIND OF STREET OR HIGHWAY, WHENEVER THE GEAR BEGINS TO CAUSE BUCKING AFTER CHANGING.

MY 2016 JEEP CHEROKEE LATITUDE CAUGHT FIRE, BEHIND THE ENGINE, WHILE I WAS DRIVING IT. I WAS ABLE TO EXTINGUISH THE FIRE WITH THE HELP OF TWO-THREE BYSTANDERS AND THE FIRE DEPARTMENT. THERE WAS A POLICE REPORT TAKEN. WHILE THERE IS A RECALL FOR A AUTO REAR-LIFT GATE, MY JEEP CHEROKEE DOES NOT HAVE THAT FEATURE AND THE FIRE STARTED AND WAS LOCATED BELOW THE VEHICLE AND RIGHT BEHIND THE ENGINE. *TR

BOUGHT CAR IN FEB 2016 AND WAS OK TO TOW 4 WHEELS DOWN WITH OUT ANY ADDITIONS. ABOUT 2 MONTHS LATER I RECEIVED A NOTICE THAT I COULD NO LONGER TOW 4 WHEELS DOWN WITH OUT ADDING A MOPAR FLAT TOW WIRING KIT. DUE TO BATTERY DRAINAGE THE FRONT END GOES INTO A SERIOUS WOBBLE WHICH COULD CAUSE ACCIDENT OR EVEN DEATH. JEEP REFUSES TO PAY FOR THIS ADDITION. I TOWED THIS CAR FROM AZ TO FL AND JUST LAST MONTH I DID HAVE THE WOBBLE AND MUST SAY GLAD I WAS NOT GOING HIGHWAY SPEED AS IT COULD HAVE BEEN VERY SERIOUS!!!! THIS HAPPENED WHILE GOING THROUGH A CONSTRUCTION SITE AND THE SPEED WAS ABOUT 35 TI 40 MPH, IT WAS SO BAD THAT I HAD TO STOP AND SPEND TIME UNHOOKING AND THEN HOOKING BACK UP AGAIN. LUCKILY THERE WAS PLACE TO PULL OFF THE ROAD.

THE VEHICLE WILL OFTEN SHIFT INTO NEUTRAL UNCOMMANDED. THE MANUAL GEAR SHIFT STAYS IN INDICATED DRIVE MODE BUT THE TRANSMISSION OPERATES AS IF IN NEUTRAL. NO ENGAGED POWER OR INDICATION THAT IT IS IN NEUTRAL BUT PLENTY OF RPM JUST NOT ENGAGED. ON SEVERAL OCCASIONS DRIVING ON FREEWAY AT 55 MPH AND THE CAR JUST SHIFTED INTO NEUTRAL. NO POWER AVAILABLE SO HAD TO COAST OF THE FREEWAY. ONCE I SHIFTED TO PARK AND BACK TO DRIVE IT OPERATED NORMALLY. *TR

THE TRANSMISSION SHIFTS ROUGH IN THE LOWER 3 GEARS. THERE IS A BAD JUMPING/LURCHING/BANGING WHEN ACCELERATING FROM A STOP.

LANE DEPARTURE WARNING CAPABILITY IS NOT FUNCTIONING PROPERLY. IT GOES OFF WHILE IN OPERATION IF THE VEHICLE TURNS A CORNER AND OFTEN WHEN CHANGING LANES. CAR ALARM GOES OFF UNEXPECTEDLY AND WITHOUT CAUSE. HAS BEEN RETURNED TO THE DEALERSHIP REPEATEDLY ONLY TO BE TOLD THEY ARE WORKING ON A SOFTWARE UPDATE. NO ESTIMATE OF TIME CAN BE GIVEN BUT ADVISED THIS IS A PROBLEM WITH THE RENEGADE.

WHILE DRIVING I LOST ACCELERATION CAPABILITY. KEPT HAPPENING ON MY WAY HOME BUT WHEN I HAD TO GO ACROSS A BRIDGE, I WAS SLIPPING BACKWARDS WITH NO ACCELERATION AND HAD TO "FLOOR IT" TO GET CLOSE TO 30-40 MPH. VERY SCARY!! CONTINUE TO HAPPEN ON MY WAY HOME AND EVERY LIGHT I STOPPED AT OR EVEN IF I SLOWED DOWN I HAD NO ACCELERATION UNTIL I SHIFTED INTO PARK AND THEN TRIED TO ACCELERATE. COULD NOT EVEN GET IT OVER A SMALL 1-2 FOOT DRIVEWAY INCLINE!! WILL TAKE DOWN TO DEALERSHIP TOMORROW TO SEE WHAT IS GOING ON WITH THIS USED VEHICLE I PURCHASED LESS THAN 3 WEEKS AGO (10/29) WITH LESS THAN 6,500 MI DRIVEN ON IT!!

SERVICE SHIFTER LIGHT. WHEN IT COMES ON IT AFFECTS ALL OF THE CAR'S FEATURES, REMOTE, CRUISE, SPEEDOMETER. HAVE HAD FIXED AT THE DEALERSHIP 3 TO 4 TIMES.

TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. WHILE CHECKING THE ENGINE OIL, THE CONTACT NOTICED THAT THE OIL WAS A QUART LOW. THE CONTACT STATED THAT THERE WERE NO LEAKS AND THE VEHICLE ONLY HAD 4,000 MILES AT THE TIME. THE CONTACT NOTICED THE FAILURE ON THREE DIFFERENT OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER (LARCHMONT CHRYSLER JEEP DODGE, 2533 BOSTON POST RD, LARCHMONT, NY 10538, (914) 636-3030) WHERE IT WAS DETERMINED THAT THERE WAS NO FAILURE WITH THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 12,344.

PERDIDA DE POTENCIA, SALTA LOS CAMBIOS Y PIERDE ACELERACIN. EN LA PANTALLA SE REPORTA REVISIN DE TRASMISIN. ESTE PROBLEMA LO REPORTAN MUCHOS USUARIOS EN INTERNET. TIENE 400 KM Y 2 SEMANAS DE USO. QUED BLOQUEADA Y TODOS LOS TESTIGOS PRENDIDOS. EL CARRO IBA EN UNA AUTOPISTA Y PERDI TODA LA ACELERACIN Y SE PAR, CON EL PELIGRO DE CAUSAR UNA COLISIN. SALTA DE UN CAMBIO A OTRO Y NO ACELERA MAS, PARA SALIR DE "P" SUENA DURSIMO Y EN "D" NO SE MUEVE SOLA.

FROM THE TIME WE DROVE THIS VEHICLE OFF THE LOT BRAND NEW THERE HAVE BEEN PROBLEMS WITH THE TRANSMISSION. IT SLIPS, MAKES A THUNKING SOUND WHEN IT'S SHIFTING GEARS, AND ON OCCASION IT STALLS FOR SEVERAL SECONDS WE FEEL THAT THE VEHICLE IS A ROAD HAZARD. .

I PURCHASED THIS VEHICLE IN SEPTEMBER 2016 AND IT WAS SEEN IN THE SERVICE DEPARTMENT IN OCTOBER 2016 FOR A LOUD CLICK FROM THE BRAKE (TOLD THIS IS NORMAL) AND THE VEHICLE SHUTTING OFF DURING IDLE TWICE. AN UPDATE WAS DONE BUT THE ISSUE CONTINUED. NOVEMBER 2016 I BROUGHT THE VEHICLE IN BECAUSE THE BACK SEAT WOULD MOVE BACK AND FORTH IF SOMEONE WAS NOT SITTING IN IT (THEY HAD TO REPLACE THE WHOLE BACK SEAT) BUT AS I WAS DRIVING INTO THE SERVICE DOORS THE VEHICLE SKIPPED AND TRIED TO DIE WITH LIGHTS FLASHING ON THE DASH. SERVICE COULD NOT DUPLICATE. DECEMBER 2016 BROUGHT IN BECAUSE THE VEHICLE KEPT SKIPPING WHEN TRYING TO TAKE OFF FROM A STOP. ON TWO OCCASIONS IT COMPLETELY STALLED BUT SERVICE WAS UNABLE TO DUPLICATE. THE VEHICLE ALSO HAD ISSUES WITH SHIFTING TOO EARLY AT TIMES AND THEN SHIFTING WAS DELAYED OTHER TIMES. ONCE AGAIN ISSUE COULD NOT BE DUPLICATED. LATER IN DECEMBER I BROUGHT IT BACK AGAIN AND WAS TOLD THERE WAS POSSIBLY A FIX. JANUARY 2017 THE VEHICLE WAS BROUGHT BACK AGAIN DUE TO STALLING AND THE MULTI AIR ACTUATOR WAS REPLACED. THE ISSUE CONTINUED AS THE SERVICE MANAGER SEARCHED FOR AN ANSWER UNTIL I HAD ENOUGH IN OCTOBER 2017 WHEN IT CAME TO A STOP FOR NO REASON AND THE VEHICLE WOULD MAKE A TERRIBLE NOISE IN REVERSE AT TIMES. SERVICE ALONG WITH FCA ATTEMPTED TO FIX IT BUT COULD NOT DUPLICATE THE ISSUE. WHEN I GOT THE VEHICLE BACK IT IT ALWAYS SKIPS IN IDLE, MAKES A LAWN MOWER SOUND IN IDLE AND WHEN SHUTTING OFF MAKES A WHINING NOISE. I HAVE STOPPED DRIVING THE VEHICLE AND AM TRYING TO GET FCA TO DO THE RIGHT THING VIA GEORGIA'S LEMON LAW. I HAVE DONE MY DUE DILIGENCE FOLLOWING FCA'S REQUIRED STEPS AND THEY SAID THEY CANNOT DUPLICATE MY ISSUE BUT WOULD GIVE ME A GOOD FAITH PAYMENT FOR MY TIME. I HAVE ASKED TO TALK TO SUPERVISORS ETC BUT AM TOLD THAT IS NOT THEIR PROTOCOL AND THEY CLOSED MY CASE. THIS VEHICLE IS UNSAFE!

THE SERVICE LIGHT CAME ON TO SERVICE THE TRANSMISSION AS I WAS DRIVING. I IMMEDIATELY CHECKED THE TRANSMISSION TEMPERATURE GAUGE AND IT READ 154 DEGREES THE CAR THEN SUDDENLY SHUTDOWN. I HAD TO COAST TO THE SIDE. IT ACTED AS THOUGH IT HAD SHIFTED INTO NEUTRAL BUT IT STILL SHOWED IN DRIVE. IT WAS VERY SCARY AND VERY DANGEROUS. *TR

ON OCT. 21, 2016, WHILE BACKING OUT OF A PARKING SPACE, ANOTHER VEHICLE THAT HAD BEEN PARKED BEHIND ME ALSO BACKED UP. OUR TWO VEHICLES COLLIDED - BUMPER-TO-BUMPER, AT A SLOW SPEED (PROBABLY 2-3 MPH). VERY MINOR DAMAGE RESULTED - THE REFLECTOR ON MY REAR BUMPER WAS BROKEN. I AM SURPRISED THAT MY SAFETY WARNING SYSTEM DID NOT ACTIVATE TO ALERT ME TO THE IMPENDING COLLISION. THIS SYSTEM VERY RELIABLY ACTIVATES IF I'M BACKING UP AND CROSS TRAFFIC IS NEAR, OR IF I'M APPROACHING ANOTHER VEHICLE WHILE PARALLEL PARKING. I'M WONDERING IF THIS SYSTEM HAS A "BLIND SPOT" THAT PREVENTED IT FROM WORKING IN THE CASE OF YESTERDAY'S COLLISION.