2016 Jeep Cherokee Visibility & Wipers Problems

The contact owns a 2016 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the parking brake independently activated. In addition, the contact stated that the failure had occurred twice. The contact stated that during the second failure, the parking brake independently activated, and the parking brake seized. The vehicle was towed to an independent mechanic, where it was diagnosed with a parking brake module failure. The contact was informed of water intrusion and that the parking brake module was destroyed. The contact was informed that the parking brake module and the rear brakes needed to be replaced. The vehicle was repaired. In addition, the contact stated that while the vehicle was parked, the contact noticed that the rear seats and tailgate area were wet with water. The contact stated that the two reservoirs in the rear of the vehicle were almost filled with rainwater. The vehicle was taken to the independent mechanic. The contact had not been informed of the diagnostic result. In addition, the contact stated that the vehicle was previously taken to an independent mechanic because the sunroof assembly was fractured. The vehicle was repaired; however, the failure reoccurred. The contact was not sure of where the rainwater was entering the vehicle. The manufacturer was not made aware of the failure. The failure mileage was approximately 50,000.

The right side visor came loose, not being able to hold any position, hanging to be a distraction and impeding view. The issue seems to be a plastic component of the swivel joint broke just above where it's reinforced by metal. I assume both sides have similar construction/design, at risk of this mode of failure. A quick internet search leads me to believe this is common, with others indicating the breaking at the same place. Although this may be considered a convenience item, the function of shading sun, and its place within the field of view, makes it a safety concern.

While I was at a stand still at a railroad crossing, the rear windshield shattered independently without impact. I did not see any warning lights prior to the incident. I had called the police department and filed a police report as I did not know what happened at the time. No one was injured nor needed medical attention. I was able to drive the 2 minutes home. I had hired an independent mechanic, Safelite, to come to my house and fix the windshield. As he was fixing it he made me aware that my rear defroster on the windshield had overheated and burned the cables which had caused the failure. My grandfather contacted the local dealership and made them aware of the failure. The manufacturer had not been informed of the failure.

The contact's granddaughter owns a 2016 Jeep Cherokee. The contact stated while his granddaughter was at a stand still at a railroad crossing, the rear windshield shattered independently without impact. The contact stated he was not aware of any warning light was illuminated. The driver called the police department and filed a police report. The contact stated no one was injured nor seek medical attention. The driver was able to continue to drive to her residence. The contact spoke to the local dealer and made them aware of the failure. The contact stated an independent mechanic came to her residence and informed the rear defroster on the windshield overheated and burned the cables which caused the failure. The vehicle was repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 69,000.

Unable to pump window fluid onto window, to remove road oil from window, do to the window washer fluid Reservoir, that has separated along the seam, at the bottom of the Reservoir. I STRONGLY believe this is a defect, since there was no accident, or anything else, to cause it to separated at the seam, at the bottom of the Reservoir. This is a MAJOR safety issue, when getting hit with very dirty/oily water and unable to immediately clean/clear the windshield, do to the window washer fluid Reservoir separating at the bottom, right at the seam. I STRONGLY believe this is a defect, for it's young age.

I BOUGHT MY 2016 JEEP CHEROKEE BRAND NEW IN FEBRUARY 2016. THE WIPERS QUIT WORKING DURING A HEAVY RAIN STORM IN MYRTLE BEACH. YOU TURN THE SWITCH AND THEY WOULDN'T TURN ON. THE NEXT DAY, THEY WORKED. ONCE AGAIN I NEEDED THEM IN ANOTHER RAIN STORM, AND THEY DIDN'T WORK. I LIVE ON THE COAST OF NC AND IT RAINS OFTEN. TOOK TO DEALERSHIP, COULDN'T FIND A PROBLEM. TOOK AGAIN A WEEK LATER, THEY REPLACED THE BCM WHICH WAS OVER $500. 6-8 MONTHS LATER THE PROBLEM STARTED AGAIN. SAME THING HAPPENED DURING A RAIN STORM. DEALERSHIP REPLACED BCM ONCE AGAIN. THEN LESS THAN A YEAR LATER, HAPPENS AGAIN. TOOK TO DEALERSHIP AGAIN AND THEY SAID A WIRE HAD SHORTED OUT ON BCM. A WIRE WAS REPLACED. ONCE AGAIN 8 MONTHS OR SO LATER, HAPPENS AGAIN IN JULY 2020, REPLACED YET ANOTHER BCM. NOW IN APRIL OF 2021, TODAY, IT'S HAPPENING AGAIN AND I'M DRIVING FROM FLORIDA BACK TO NC ON HIGHWAY 95. GOING THROUGH A RAIN STORM AND WIPERS NOT WORKING. THIS HAS BEEN VERY DANGEROUS AND VERY FRUSTRATING. IF I MAKE IT, I'LL BE TAKING IT AGAIN TO DEALERSHIP ON MONDAY. I HAVE ALL DOCUMENTATION EVERY TIME THIS HAS HAPPENED, AND VIDEO PROOF. IF I COULD GET RID OF THIS CAR I WOULD BUT I CAN'T. SUBMITTED A PICTURE OF DRIVING IN RAIN ON 95 AND WIPER SWITCH IS SET TO HIGH.

THE WINDSHIELD WIPERS HAVE RANDOMLY COME ON WITHOUT BEING TURNED ON AND AS OF TODAY WILL NOT TURN OFF COMPLETELY. THEY CAN BE SLOWED TO AN INTERMITTENT POSITION OR RUN AT FULL SPEED BUT WILL NOT TURN OFF.THIS BEGAN TO HAPPEN ONLY WHILE DRIVING THE VEHICLE, NOW THEY ARE ON WEATHER DRIVING OR IN PARK, AND ONLY STOP WHEN THE VEHICLE IN TURNED OFF.

DRIVERS SIDE WIPER STOPPED WORKING WHILE DRIVING. THE PASSENGERS STILL WORKS UNABLE TO DRIVE CAR WHEN IT RAINS.