NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2017 Jeep Cherokee. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
THE CAR STALLS OUT IN THE MIDDLE OF DRIVING NO MATTER WHAT SPEED AT AND SAYS ' SHIFT TO PARK' AND THEN DIES. THIS IS EXTREMELY DANGEROUS WHEN GOING AT HIGHER SPEEDS. IT ALSO WILL DO THE SAME THING IF THE CAR IS LOW ON OIL BECAUSE THE ENGINE BURNS OIL..THIS IS A DESIGN OF THE CAR BUT DOES NOT NOTIFY THE DRIVER OF THE OIL BEING LOW. IT'S MANUAL SAY THE CAR SHOULD CHANGE OIL EVERY 5000 MILES BUT THE TECHNICIANS FOR THIS BRAND SAY YOU SHOULD DO IT MORE OFTEN. AGAIN NO WARNING JUST DIES. I HAVE REPORTED THIS BOTH TWO THE DEALER WORKING ON MY CAR AND JEEP CORPORATE.
THE SHIFTER SAYS THAT IT NEEDS REPAIRED AND ALL THE LIGHTS ON THE SHIFTER ARE LIT UP RED. WHEN I LOOK IT UP IT SHOWS AN ACTIVE RECALL BUT DOESN'T SHOW ANYTHING ON THIS WEBSITE.
SHIFTER SERVICE - SEEMS TO BE AN ONGOING ISSUE WITH THESE VEHICLES. THIS CAR AT LESS THAN 18,000 MILES HAS HAD THERMOSTAT REPLACED ... NOW IT IS HAVING SHIFTER ISSUE. LINK TO COMPLAINTS - HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T68742_DS990296
MY 2017 JEEP CURRENTLY HAS JUST OVER 30,000 MILES ON IT AND I HAVE JUST STARTED RECEIVING A MESSAGE ON MY DASH THAT SAYS "SERVICE SHIFTER". WHEN IT COMES ON, ALL OF THE RED LIGHTS NEXT TO MY SHIFTER COME ON (P, R, D, ETC). THE LIGHT COMES ON ALMOST EVERY TIME WHILE I AM DRIVING. I CONTACTED A FEW GARAGES AND NONE OF THEM HAVE HEARD ABOUT THIS OR KNOW WHAT THE ISSUE IS.
ALL LIGHTS ON THE SHIFTER BEZEL LIGHT UP & SERVICE SHIFTER INDICATOR LIGHT ON SCREEN APPEARS. THIS HAPPENS PERIODICALLY & SO FAR HAS RESET WHEN VEHICLE SHUT OFF& RESTARTED. DEALER SAYS PARTS ARE ON BACK ORDER & I NEED TO PAY $200 DEDUCTIBLE BECAUSE ORIGINAL WARRANTY EXPIRED EVEN THOUGH THE VEHICLE ONLY HAS 23,000 MILES. THIS HAS BEEN A PROBLEM ON THESE VEHICLES SINCE 2014. SHOULD BE ON RECALL & FIXED. MANY OWNERS REPORT CONDITION OFTEN REAPPEARS. VEHICLE COULD LOCK UP TRANSMISSION OR BRAKE NOT SET PROPERLY. DEFINITELY A SAFETY ISSUE.
I WAS DRIVING ON THE FREEWAY WHEN ALL OF THE SUDDEN I HAD MY "SERVICE MY 4 WHEEL DRIVE LIGHT" CAME ON. I TOOK IT TO THE DEALERSHIP AND THEY ARE SAYING THAT I WILL NEED TO REPLACE PTU (POWER TRANSFER UNIT). I HAVE ALREADY HAD TO REPLACE THE IGNITION ENGINE COIL IN THIS CAR AND I FEEL LIKE THERE ARE MORE ELECTRICAL PROBLEMS THEN I AM AWARE OF. SOMETIMES MY CAR WILL ALSO TELL ME I HAVE A FLAT TIRE AND THEN A MINUTE LATER THE SENSOR WILL SHOW THAT THE TIRE IS OKAY.
I BOUGHT A 2017 JEEP CHEROKEE LIMITED 10/31/2020. AT LEAST 7 TIMES IN THE LAST TWO WEEKS MY CAR HAS STARTED AND I DRIVE ABOUT 1000 FEET AND MY CAR DIES. FLASHES RETURN TO PARK AND IT SHUTS OFF. MY CAR WILL START BACK AFTER ROLLING OVER A FEW TIMES. THIS IS NOT SAFE BECAUSE IF I PULL OUT IN FRONT OF SOMEONE AND MY CAR DIES I'M GOING TO HAVE A WREAK. I READ MULTIPLE OF THE SAME COMPLAINTS AT HTTPS://WWW.CARPROBLEMZOO.COM/JEEP/CHEROKEE/ENGINE-SHUT-OFF-WITHOUT-WARNING-PROBLEMS.PHP I REALLY HOPE THIS PROBLEM CAN GET SOLVED AND BECOME RECALLED.
SERVICE SHIFTER LIGHT KEEPS COMING ON. I JUST HAD THE PTU CHANGED OUT! THIS VEHICLE IS BEING TO FEEL UNSAFE AND NOT ALLOWING ME TO DO WHAT I BOUGHT IT FOR!
I HAVE HAD MY CAR FOR TWO MONTHS AND DROVE LESS THAN 2000 MILES AND MY 2017 JEEP CHEROKEE APPARENTLY BURNED OFF MOST OF THE OIL WITHIN THAT TIME AND NO LOW OIL LIGHT CAME ON AND THE OIL WAS LOW. I WOULD START DRIVING MY CAR AND IT WOULD JUST SHUT OFF. APPARENTLY THIS IS A COMMON PROBLEM. THERE IS NO REASON WHY A OIL LIGHT SHOULDN'T WARN YOU, THE ONLY WARNING YOU GET IS YOUR CAR SHUTTING OFF WHILE DRIVING DOWN THE ROAD. THIS IS NOT SAFE! HERE ARE MANY OTHER COMPLAINTS WITH THE SAME PROBLEM. HTTPS://WWW.CARPROBLEMZOO.COM/JEEP/CHEROKEE/ENGINE-BURNING-OIL-PROBLEMS.PHP#:~:TEXT=ENGINE%20BURNING%20OIL%20PROBLEM%20OF%20THE%202017%20JEEP,INDICATION%20OF%20ANY%20LOW%20OIL%20UNTIL%20THE%20STALL
IT'S 31 DEGREES HERE IN ALASKA AND I AUTO STARTED MY VEHICLE TO WARM UP ABOUT 10 MINUTES. WHEN I SHIFTED GEAR INTO REVERSE I HEARD A BEEP COME FROM THE WARNING LIGHTS AND IT SAID, 'SERVICE SHIFTER.' THEN I PUT IT BACK INTO PARK AND REALIZE ALL THE LIGHTS ILLUMINATED RED ON THE LETTERS P, R, N, D, -+, I TOOK PHOTOS OF THE WARNING LIGHTS. I JUST GOT MY CAR SERVICED AT CHRYSLER JEEP DODGE ANCHORAGE 5TH AVE. ALASKA COUPLE DAYS BEFORE THIS HAPPENED.
SERVICE SHIFTER, HAD IT REPLACED WHILE STILL UNDER WARRANTY TWICE. IT IS HAPPENING AGAIN AND HAS SEVERAL TIMES AND NO LONGER UNDER WARRANTY. WHAT HAS TO HAPPEN BEFORE THEY RECALL THIS PART. IT IS CLEARLY AN ISSUE WITH SO MANY PEOPLE COMPLAINING ABOUT THIS.
WHILE SITTING STOPPED AT A TRAFFIC LIGHT IN DRIVE THE VEHICLE SHIFTED TO NEUTRAL AND WOULDN'T SHIFT BACK TO DRIVE. HAD TO TURN THE VEHICLE OFF TO GET IT TO GO BACK TO DRIVE.
THE SERVICE SHIFTER LIGHT COMES ON WHENEVER I PUT THE CAR INTO DRIVE. THIS SEEMS TO BE A COMMON PROBLEM FOR JEEP CHEROKEE OWNERS.
Service shifter warning continuous for 12 months. Recalled on the 2017 Grand Cherokee but this is am issue with the Cherokee latitude. This is a very serious safety issue & needs recalled for more vehicles!
I have received numerous "Service 4WD" and "Shifter Service" messages, since 2020 and replaced the shifter module twice. I frequently have difficulty shifting in and out of 4WD mode and other 4WD modes - The vehicle will not shift or shifts at an unusual time. January 2025. Transmission (or transfer case unexpectedly completely disengaged and rolled several feet before I could apply brake. Mcpeek’s Chrysler Dodge Jeep RAM of Anaheim has done prior service. When will a remedy be available? My wife and I don't feel safe driving this vehicle but our ability to sell it is held up by the unresolved recall. Thank you.
SERVICE SHIFTER LIGHT ENGAGES AND WILL NOT TURN OFF. ALL LIGHTS ON SHIFTER ILLUMINATE A D VEHICLE REFUSES TO GIVE FULL POWER WHEN IN MOTION
VEHICLE STALLS WITHOUT WARNING
USING EXCESSIVE OIL WITH NO LIGHTS COMING ON. CAUSED MY CAR TO STALL IN THE MIDDLE OF A HWY TODAY WITH NO WARNINGS. GET IT BACK HOME AND IT IS 2 QUARTS LOW ON OIL AGAIN. I PUT OIL IN IT 1 1/2 WEEKS AGO.
THE WORDS "SERVICE SHIFTER" COMES ON MY DASH. IT WILL NOT LET ME CLEAR IT. ALSO ALL THE LIGHTS ON THE SHIFTER TURNED ON AND IS RED.
I TURNED ON MY VEHICLE AND ON THE SCREEN APPEARED "SERVICE SHIFTER." ALL LIGHTS ON THE SHIFTER WERE LIT (INSTEAD OF JUST THE GEAR THAT THE CAR IS IN BEING LIT). THE VEHICLE SEEMED TO OPERATE WITHOUT ANY ISSUES BUT I ONLY DROVE IT A SHORT DISTANCE. WHEN I PARKED, I TURNED OFF THE VEHICLE AND TURNED IT BACK ON. THE PROBLEM DID NOT HAPPEN THIS TIME.
AT 54,00 MILES SERVICE SHIFTER LIGHT COMES ON CONTROL PANELS AND RED LIGHT ON ALL SHIFTING GEARS WHILE I WAS DRIVING ON HIGHWAY. TURNED CAR OFF THEN TURN CAR BACK ON --SERVICE SHIFTER WAS GONE OFF PANEL 12/17/20202 HAPPEN AGAIN 12/21 SAME THING HAPPEN , TURN CAR OFF AND TURN CAR BACK ON
SERVICE SHIFTER LIGHT WILL COME ON & DISAPPEAR. DEALERSHIPS DO NOT KNOW WHAT THE ISSUE IS.
SERVICE SHIFTER LIGHT COMES ON HAVING ALL THE LIGHTS ON SHIFTER GO RED LOCKING YOUR CAR. I HAVE HAD THIS CAR 1 WEEK ONLY THIS IS EXTREMELY DANGEROUS AS THE DEALER SAYS IT CAN THROW YOUR CAR INTO PARK WHILE DRIVING!!! THIS NEEDS TO BE A RECALL. I HAVE 16 YEAR OLD THAT DRIVES THIS CAR. HOW AWFUL OF HE GOT INTO A WRECK DUE TO THIS. DEALER SAYS CAN NOT FIX IF LIGHT IS OFF WHICH IT IS BY THE TIME YOU BRING IT IN!! THE SHIFTER NEEDS TO BE REPLACED UNDER A RECALL
SERVICE SHIFTER MESSAGE POPS UP CONSTANTLY AND HAS THE LAST TWO YEARS. IT'S RANDOM AND SOMETIMES IT'S WHILE I'M DRIVING. WHICH JUST HAPPENED ON MY WAY TO A DOCTORS APPOINTMENT. LUCKILY I WAS ABLE TO PULL INTO A PARKING LOT. IF IT COMES ON RIGHT WHEN I START THE ENGINE I CANNOT PUT MY CAR INTO ANY GEAR. I HAVE TO TURN MY CAR ON AND OFF REPEATEDLY FOR IT TO CLEAR. AFTER WHICH THE FIRST TEN MINUTES OF DRIVING IS ROUGH AND THE CAR SHIFTS BADLY. SOMETIMES ACCELERATION IS POOR AFTER. ALL LIGHTS ON THE SHIFTER TURN RED. VERY DANGEROUS
SEVERAL MONTHS AGO THE SERVICE SHIFTER WARNING LIGHT BEGAN COMING ON RANDOMLY WHEN STARTING THE CAR AND STAYED ON UNTIL THE CAR WAS TURNED OFF. THEN THE ENGINE LIGHT, PARK ASSIST UNAVAILABLE AND SERVICE EMERGENCY BRAKE WARNING LIGHTS CAME ON RANDOMLY WHILE DRIVING. THE DEALERSHIP INSTALLED A NEW BATTERY BUT SERVICE SHIFTER WARNING LIGHT STILL COMES ON RANDOMLY WHEN STARTING THE CAR AND STAYS ON UNTIL THE CAR IS TURNED OFF. TOOK IT BACK TO THE DEALERSHIP WHO THEN REPLACED THE WHEEL SPEED SENSOR. SERVICE SHIFTER LIGHT CONTINUES TO COME ON RANDOMLY WHEN TURNING ON THE CAR AND STAYS ON UNTIL THE CAR IS TURNED OFF.
SERVICE SHIFTER LIGHT FIRST CAME ON AFTER I BOUGHT MY 2017 JEEP. THE WARRANTY TOOK CARE OF THE FIRST ISSUE THEN IT CAME ON AGAIN SEVERAL TIMES AFTER THAT. IT WENT AWAY AFTER I WOULD RESTART THE CAR. I ADDRESS THIS TO THE DEALERSHIP AND NO RECALLS. IT HAS DONE THIS SEVERAL TIMES BUT IT WOULD ALWAYS GO AWAY. TODAY MY JEEP AS I WAS PULLING INTO A STREET, THE JEEP STARTED STALLING AND THE DASHLIGHT SAID TO "STEP ON BRAKE TO SHIFT INTO DRIVE", THEN THE SERVICE SHIFTER LIGHT CAME ON. IT STALLED OUT AND I COULD NOT START IT. AFTER I SAT THERE A WHILE, I TRIED IT AGAIN AND IT STARTED. (35 DEGREES).
I HAVE HAD A THE VEHICLE LESS THAN 60 DAYS, AND THE SERVICE SHIFTER LIGHT CAME ON WHEN I STARTED THE VEHICLE, I DROVE HOME TURNED IT OFF AND THEN WHEN I RESTATED THE VEHICLE IT IS NO LONGER ON. DEALER IS UNAWARE OF ANY ISSUES AND HAS NEVER HEAD OF THIS, SO NOW I HAVE TO PAY FOR A DIAGNOSTIC AND ALL THE PARTS AND I DO HAVE EXTENDED WARRANTY BUT THIS IS NOT COVERED BY POWERTRAIN. THERE ARE OVER 600 COMPLAINTS FOR THIS ISSUE, AND NOTHING HAS BEEN DONE.
WHILE DRIVING AND TURNING RIGHT THE VEHICLE SHIFTED OUT OF GEAR TO NEUTRAL AND THE EMERGENCY BRAKE LIGHT ACTIVATED. ALSO, THE SERVICE AIR BAG, SERVICE SHIFTER AND THE ENGINE LIGHT CAME ON. FURTHERMORE, ALL THE SHIFTER LIGHTS CAME ON. WHILE SITTING IN THE MIDDLE OF TRAFFIC I TURNED THE CAR OFF AND ON TO RESET IT, THEN I WAS ABLE TO MOVE THE VEHICLE AND THE SERVICE SHIFTER LIGHT CAME ON AGAIN. I WAS ABLE TO DRIVE THE CAR BACK TO MY HOUSE 5 MILES AWAY. THIS IS NOT THE FIRST TIME THE SERVICE SHIFTER LIGHT CAME ON. I HAVE A SCHEDULED DIAGNOSIS WITH MY DEALERSHIP'S SERVICE CENTER IN SEVEN DAYS. I MADE THE APPOINTMENT WHEN THE FIRST TIME THE SERVICE SHIFTER LIGHT CAME ON. THEY DID NOT ADVISE ME NOT TO DRIVE THE VEHICLE. BUT, AFTER THE LAST INCIDENT THE VEHICLE IS NOT SAFE TO DRIVE.
SERVICE SHIFTER LIGHT CAME ON. SECOND TIME THIS HAS HAPPENED TO THIS VEHICLE . WE HAVE PAID TO HAVE FIXED TWICE. SAME ALERT BOTH TIMES . STILL WAITING ON PART . THERE ARE 78 AHEAD OF ME. THIS IS A RECURRING PROBLEM FOR JEEP PRODUCTS. READING A LOT OF COMPLAINTS ONLINE . THERE SHOULD BE THEIR PROBLEM TO FIX
I WAS MAKING A SHARP LEFT TURN INTO A PARKING LOT, SORT OF FAST- BETWEEN 10-15 MPH. AFTER I MADE THE SHARP LEFT TURN AND STARTED TO TURN RIGHT TO GO STRAIGHT AND PARK, THE SERVICE SHIFTER WARNING CAME ON. I WAS ABLE TO PUT MY CAR IN PARK JUST FINE. I INSTANTLY TURNED MY CAR OFF WAITED A FEW SECONDS AND STARTED MY CAR AGAIN AND THE WARNING WAS GONE. HASN'T COME BACK ON SINCE. THIS HAPPENED LAST NIGHT.
UPON STARTING JEEP RECEIVED MESSAGE "SERVICE SHIFTER" AND ALL THE GEAR INDICATOR LIGHTS ARE LIT AND MESSAGE CENTER IS INOPERATIVE EXCEPT FOR THAT MESSAGE. SHUTTING CAR OFF AND RESTARTING RESETS, ONLY TO COME BACK AFTER A FEW STARTS. JEEP DEALERSHIP CHARGES $145 TO TELL YOU WHAT NEEDS TO BE REPLACED BUT IS NOT SURE IF THAT WILL FIX PROBLEM. MULTIPLE COMPLAINTS REGARDING THIS ISSUE WITH 2016-2018 JEEP CHEROKEE'S BUT CAR IS PAST 36 MONTH WARRANTY PERIOD EVEN THOUGH IT ONLY HAS 14,500 MILES ON IT, JEEP WILL NOT REPAIR AT N/C. WITH THE AMOUNT OF COMPLAINTS I HAVE READ FOR SAME ISSUE, WHY ISN'T A RECALL IN ORDER ? APPARENTLY, IF YOU DON'T GET IT FIXED, SOMEWHERE DOWN THE ROAD, THE VEHICLE MAY BECOME INOPERABLE, OR WILL NOT SHIFT TO PARK. THE TEMPORARY FIX APPEARS TO BE , SHUT THE CAR OFF, AND RESTART. NOT A VERY GOOD THING.
THE HVAC MODULE STOPPED WORKING OUT OF NOWHERE. MY MILEAGE KEEPS FLASHING AND MY CHECK ENGINE LIGHT CAME ON. THERE WAS NO WARNING SIGN OF IT GETTING BAD IT JUST WOULDN'T COME ON AND I TOOK IT TO THE DEALERSHIP AND THEY DIAG IT AND FOUND OUT WHAT IT WAS.
PURCHASED 2017 JEEP CHEROKEE TRAIL HAWK NEW 10/2016. IF THE JEEP IS LEFT TO SIT 2 DAYS BATTERY WILL DRAIN AND NOT RESTART JEEP. I HAVE REPLACED THE BATTERY 3 TIMES. MOST RECENTLY 4-21-20. THIS NEW BATTERY KEEPS DRAINING AND 2ND TIME I HAVE HAD TO CALL TO HAVE IT RECHARGED. NOW BATTERY IS SHOWING BAD AND THEN OK. ALTERNATOR HAS DONE THE SAME BUT NOW SHOWING BAD. I THINK THERE IS ANOTHER ISSUE THAT KEEPS DRAINING BATTERIES. I ONLY HAVE 27,000 MILES ON JEEP.
THE VEHICLE IS BURNING OIL AND EVEN THOUGH THE OIL LIGHT DOESN'T COME ON THE VEHICLE WILL STALL AND DIE WHILE DRIVING BECAUSE IT'S BURNING OIL. THIS SHOULD NOT BE HAPPENING AS THERE IS NO INDICATION OF ANY LOW OIL UNTIL THE STALL. KEEP NEEDS TO FIX THIS OR WILL BE SUED WHEN AN ACCIDENT OCCURS BECAUSE OF AN ENGINE STALL WITHOUT ANY INDICATORS
MY SERVICE SHIFTER LIGHT COMES ON RANDOM AT ANY TIME. TURN OFF MY JEEP AND RESTART IT AND IT GOES AWAY. NOW MY PUSH START BUTTON WILL TURN ON MY DASH BUT WHEN I GO TO START THE JEEP IT WILL JUST CLICK. IM BEGINNING TO WONDER IF ITS BECAUSE OF THE SHIFTER ERROR. IT HAS TO BE IN PARK AND IF ALL THE LIGHTS ARE ON THEN MAYBE IT WILL KEEP MY JEEP FROM STARTING CORRECTLY.
SERVICE SHIFTER LIGHT COMES ON WHILE DRIVING AND ALL SHIFTER LIGHTS COME ON (PARK, REVERSE, DRIVE, ETC. ALL LIT UP AT ONCE) REPLACEMENT NEEDED IS SHIFTER BEZEL AND WIRING HARNESS. DEALER SAYS ITS A KNOWN ISSUE THAT IS NOT COVERED BY JEEP WARRANTY, BUT IS VERY COMMON. VEHICLE HAS LESS THAN 40,000 MILES ON IT.
SERVICE SHIFTER LIGHTS CAME ON WHEN I PUT IT IN REVERSE FROM PARK POSITION
AT SLOW SPEED WHILE ACCELERATING FROM A STOP, THE TRANSMISSION SHIFTED ABRUPTLY AND CAUSED THE VEHICLE TO JERK. IN ADDITION THERE IS A LOUD CRUNCH. BANG OR CLUNK NOISE THAT MADE ME FEEL LIKE ANOTHER CAR HAD REAR ENDED ME. THE DEALER UPDATED THE COMPUTER BUT IT DID NOT FIX THE ISSUE.
MY 2017 JEEP HAD JUST TURNED OVER 30,000 MILES WHEN A SERVICE SHIFTER MESSAGE APPEARED ON THE DASH. ALL THE LIGHTS LIT UP ON THE CONSOLE WHERE THE SHIFTER SITS. THIS HAPPENED 4 TIMES IN ONE WEEK. I PUT IT IN PARK, SHUT IT OFF, RESTARTED IT AND THE MESSAGE WENT AWAY. IT DID IT WHEN I FIRST STARTED IT. THEN IT APPEARED AGAIN WHILE DRIVING DOWN THE ROAD. THE 3 YEAR 36,000 MILE WARRANTY ENDED IN AUGUST OF THIS YEAR SO OF COURSE I WAS REQUIRED TO PAY FOR THE SHIFTER BEZEL AND WIRING HARNESS TO FIX THE ISSUE. THE DEALERSHIP TOLD ME THAT IF I LET IT GO AND DIDN'T FIX IT, EVENTUALLY, IT WOULD NOT GO INTO GEAR. UPON GOOGLING THIS PROBLEM I SEE THAT OTHERS ARE HAVING THIS SAME ISSUE WITH THEIR JEEPS. I AM UPSET AND WONDERING WHY THIS IS NOT A FACTORY RECALL ISSUE. I DO NOT BELIEVE A 3 YEAR OLD VEHICLE WITH 30,000 ACTUAL MILES ON IT SHOULD BE HAVING THIS PROBLEM. I READ MANY STORIES SIMILAR TO MINE. IT SEEMS LIKE THIS IS SOMETHING THAT NEEDS TO BE ADDRESSED! JACKIE PRASNICKI
WHILE OPERATING THE VEHICLE, THE SERVICE SHIFTER LIGHT TURNED ON AS WELL AS ALL THE LIGHTS DENOTING P-R-N-D ON THE SHIFTER BEZEL ITSELF. I STOPPED THE VEHICLE AND SHIFTED FROM D TO P AND BACK TO D. VEHICLE OPERATION DID NOT FALTER AND WAS ABLE TO ARRIVE HOME WITH NO NOTED MECHANICAL ISSUE.
MY JEEP WILL INTERMITTENTLY COME UP WITH A 'SERVICE SHIFTER' ERROR MESSAGE. MY CAR DOES NOT ACT ABNORMAL OTHERWISE BUT WITH READING A LOT OF THE COMPLAINTS I SAW THAT MOST PEOPLE ARE FILING COMPLAINTS WITH YOU TO HAVE A RECALL ON THE ISSUE. THIS ERROR MESSAGES OCCURS WHILE I'M DRIVING.
A message appears on the gauge panel stating "SERVIVE SHIFTER." This started happening intermittently since November 2020. It is now happening every time the Jeep is driven. I am unsure if this will cause a safety issue at some point or not as the car seems to drive normal even with the message.
I HADNT HAD MY CAR SIX MONTHS AND THE SERVICE SHIFTER LIGHT CAME ON. ALL OF THE LIGHTS ON THE GEAR SHIFTER CAME ON. TOOK HAD FIXED AT DEALERSHIP. THEY TOLD ME IT JUST NEEDED TO BE RESET. THEN IT HAPPENED AGAIN A LITTLE WHILE LATER TOOK IT BACK AND THEY REPLACED THE SHIFTER. NOW IT IS HAPPENING AGAIN. I HAV READ SEVERAL PEOPLE THAT THIS IS HAPPENING TO. THIS NEEDS TO BE A RECALL PEOPLE CANT KEEP FIXING THIS OVER AND OVER AND OVER.
GAS PEDAL WILL STOP WORKING WHILE DRIVING NOT ALLOWING ME TO ACCELERATE THE JEEP. I HAVE TO PULL OVER, POWER OFF THE JEEP, AND WAIT ABOUT 5 MINUTES. AFTER WAITING, I HAVE TO HOLD THE KEY IN THE START POSITION UNTIL THE JEEP TURNS ON WHICH RANGES ANYWHERE FROM 30-190 SECONDS TO DO. THERE IS A RECALL FOR THIS SPECIFIC ISSUE BUT MY CAR IS NOT COVERED. I BELIEVE THAT THE RECALL SHOULD BE EXPANDED AS IT DOES NOT FULLY COVER THE VEHICLES AFFECTED. THIS HAS NOW HAPPENED 6 TIMES OVER THE LAST 2 MONTHS.
THE NOTICE FOR SERVICE SHIFTER COME'S ON, ALL THE LIGHTS ON THE GEAR SELECTOR LIGHT UP. YOU CAN'T TELL WHICH GEAR THE CAR IS IN. THIS NOTICE SHOWS IN THE INSTRUMENT CLUSTER, WHERE THE SPEED ODOMETER IS. THIS HAS HAPPENED ON AND OFF FOR 6 TO 8 MONTHS, THE DEALERSHIP FOUND NOTHING. THIS HAPPENS WHILE DRIVING AND JUST STARTING THE VEHICLE.
LIGHT ON DASH: SERVICE SHIFTER. ALL LIGHTS ON SHIFTER ON SUCH AS:P, R, N, D, OD. LIGHTS ON IN MOTION AND STOPPED.
"SERVICE SHIFTER" KEEPS COMING ON AND READING OTHER REVIEWS ONLINE TELLS ME THIS IS A DANGEROUS ISSUE AND THAT THE VEHICLE WILL GO INTO PARK RANDOMLY NO MATTER WHAT SPEED YOU'RE DRIVING AT. ONLY 64K MILES!!!
MY CAR STOPPED ACCELERATING WHILE DRIVING AND ACTED LIKE I SHIFTED IT TO NEUTRAL. I TOOK IT TO THE DEALERSHIP TODAY AND WAS TOLD I NEED A TRANSMISSION SOFTWARE UPDATE. THERE HAS BEEN A RECALL FOR THIS EXACT THING BUT MY VEHICLE WASN'T INCLUDED IN THE RECALL. ALSO, MY EXTENDED WARRANTY WOULDN'T COVER IT SO I HAD TO PAY FOR IT OUT OF POCKET ALONG WITH THE DIAGNOSTIC SERVICE. NO CODES SHOWED UP EVEN THOUGH A LIGHT CAME ON WHEN IT HAPPENED TO ME TWICE THAT SAID VEHICLE MUST BE STOPPED TO SHIFT. THIS IS EXTREMELY DANGEROUS AND IT SHOULD BE COVERED.
THE SERVICE SHIFTER WARNING CAME UP WHILE DRIVING ON A CITY STREET. THE VEHICLE HAS ROUGHLY 45000. NOTHING HAPPENED THIS TIME BUT I HAVE SEEN THIS IS A COMMON OCCURRENCE AND CAN LEAD TO THE VEHICLE SHUTTING OFF IN MOTION.
I'VE HAD THE SERVICE SHIFTER LIGHT COME AND OFF SINCE I BOUGHT IT USED 15 MONTHS AGO. I TOLD THE DEALERSHIP AND THEY SAID THEY COULDN'T FIND ANYTHING WRONG. TWO DAYS AGO, I WAS DRIVING 40 MPH AND THE CAR STOPPED ACCELERATING AND A LIGHT CAME ON THAT SAID CAR MUST BE STOPPED TO SHIFT. IN THE MIDDLE OF THE ROAD, I PUT IT IN PARK AND BACK TO DRIVE BUT THE ENGINE JUST REVVED SO I TURNED IT OFF AND BACK ON BEFORE I COULD GET IT TO GO. THE NIGHT BEFORE I DROVE ON THE EXPRESSWAY AND MOST LIKELY WOULD HAVE BEEN HIT. I CALLED THE DEALERSHIP AND THEY WON'T EVEN LOOK AT IT FOR A WEEK. I'M SCARED TO DEATH DRIVING IT. THEY WON'T GIVE ME A LOANER ALTHOUGH I BOUGHT AN EXTENDED WARRANTY. I STARTED RESEARCHING AND SAW MANY HAVING PROBLEMS WITH THE SERVICE SHIFTER LIGHT AND TO COME HERE TO FILE A COMPLAINT. I WANT JEEP TO MAKE THIS RIGHT. I COULDN'T TRADE THIS SOON WITHOUT LOSING MONEY. I BOUGHT A NEW CAR TO HAVE A SAFE VEHICLE AND NOW I'M AFRAID OF HAVING AN ACCIDENT UNLESS THIS CAN BE FIXED.