2019 Jeep Cherokee Complaint Log

THE PROBLEM IS A SMUDGE ON THE DRIVERS SIDE AT EYE LEVEL WHEN THE WIPERS RETURNED TO THE ORIGINAL POSITION. WE REPLACED THE WIPERS FIRST WITH THE MOST EXPENSIVE WE COULD FIND AND THAT DID NOT FIX THE ISSUE SO THAT IS WHEN THE DEALERSHIP BENNY BOYD OF LAMPASIS REPLACED THE WINDSHIELD UNDER WARRANTY. THIS DID NOT FIX THE PROBLEM BUT IT DID BECAME WORSE WITH THE NEW WINDSHIELD AND NOW THERE WERE STREAKS, SO WE BROUGHT IT BACK AND THEY REPLACED THE EXPENSIVE WIPERS WITH OEM WIPERS AND STILL IT DID THE SAME. WE WERE ADVISED BY OUR SERVICE MANAGER CHRISTOPHER WEIR TO CALL CHRYSLER @ 800-992-1997 AND START A STAR CASE, THE CASE NUMBER IS OR WAS 58366091. THE CASE OPENED AND SUPPOSEDLY LOOKED INTO BY SOME ENGINEERS PER THE CONVERSATION OF THE CASE MANAGER @ CHRYSLER. THE RESPONSE WE RECEIVED BACK FROM THE CASE MANGER WAS THAT IT WAS THE CHARACTERISTIC FOR THIS VEHICLE????? I AM PROVIDING A URL FOR THE JEEP FORUM WITH OTHER CUSTOMERS WITH THE SAME COMPLAINT. HTTPS://JEEPCHEROKEECLUB.COM/4-2014-JEEP-CHEROKEE-GENERAL-DISCUSSION/201777-WINDSHIELD-WIPER-STREAKING.HTML?AMP=1. JEEPCHEROKEECLUB.COM

PURCHASED THE VEHICLE BRAND NEW IN NOVEMBER 2018 AND ON SEVERAL OCCASIONS WITHIN THE PAST COUPLE MONTHS, INCLUDING TODAY, THE RED BRAKE LIGHT ON THE DASH HAS SPONTANEOUSLY ACTIVATED. MOST OF THE TIME IT OCCURS WHEN I COME TO A STOP LIGHT AND AUTO SHUT OFF KICKS ON, HOWEVER, THIS ISSUE IS VERY SERIOUS SINCE ITS BASICALLY STALLING MY VEHICLE WHILE IN ROUTE, AND IS VERY SCARY SINCE I DRIVE MY CHILD AROUND. I'VE ALSO TAKEN IT INTO THE DEALERSHIP TO HAVE IT LOOKED AT AND THEY ARE UNABLE TO DETERMINE THE ISSUE, WHICH IS EXTREMELY DISHEARTENING.

WHILE TRAVELING ON THE INTERSTATE AND PASSING SEMI-TRUCK TRAILER'S THE 2019 JEEP CHEROKEE HOOD VIBRATES EXCESSIVELY UP AND DOWN (I-70 SPEED LIMIT IS 75 MPH). THE UP AND DOWN HOOD VIBRATION ACTION CAUSES THE A STOP / START MESSAGE TO APPEAR IN THE INSTRUMENT CLUSTER DISPLAY.

TL* THE CONTACT OWNS A 2019 JEEP CHEROKEE LATITUDE EQUIPPED WITH GOOD YEAR TIRES, TIRE LINE: (NOT PROVIDED), TIRE SIZE: 225/60/R17, DOT NUMBER: (NOT AVAILABLE). THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 55 MPH, THE PASSENGER'S SIDE REAR WHEEL DETACHED FROM THE VEHICLE. THE CONTACT STATED THAT THERE WAS NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO SAN LEANDRO CHRYSLER DODGE JEEP RAM LOCATED AT SRT 1444 MARINA BLVD, SAN LEANDRO, CA 94577, TO BE REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,000.

TL* THE CONTACT OWNS A 2019 JEEP CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE HOOD SHIMMIED AND SHUDDERED. THE CONTACT WAS CONCERNED THAT THE HOOD LATCH WOULD DETACH AND IMPACT THE DRIVER WHILE THE VEHICLE WAS IN OPERATION. WATERTOWN FORD CHRYSLER (1600 9TH AVE SE, WATERTOWN, SD 57201, (605) 886-5844) SERVICED THE HOOD BY ADJUSTING VARIOUS KNOBS, WHICH THE CONTACT FELT WAS AN INTERIM REMEDY RATHER THAN A PERMANENT SOLUTION. THE MANUFACTURER WAS CONTACTED AND ADVISED THE CONTACT TO GET A SECOND OPINION. BILLION CHRYSLER, JEEP, LINCOLN, MERCURY, MAZDA (3401 WEST 41ST, SIOUX FALLS, SD 57106, 605-361-1919) INSPECTED THE VEHICLE, BUT DID NOT PROVIDE A CAUSE FOR THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,000.

BRAKE PEDAL FADING / FLUID LEAK UNDER ENGINE NEAR DRIVE SHAFT. BRAKE PEDAL MOVING CLOSER TO FLOOR OVER TIME. WHEN ENGINE RUNNING. LOOKS LIKE FRACTURE IN ALUMINUM CASTING? *TR

ON 2/28/19 I PURCHASED A 2019 JEEP CHEROKEE. ON 4/15 I HAD TO HAVE THE TRANSMISSION REPLACED DUE TO LEAK & FAILURE. ON 5/27 I HAD TO HAVE THE DASH INSTRUMENT PANEL REPLACED DUE TO FAILURE, WHICH I HAVE VIDEO RECORD OF. ON 7/10 I HAD TO HAVE THE PARK SENSOR REPLACED DUE TO FAILURE & THE VEHICLE THROWING ITSELF INTO PARK INSTRUCTING ME THAT DOOR WAS AJAR WHEN IT WASN'T. I CAN ONLY IMAGINE IF THIS HAD HAPPENED WHILE I WAS DOING 70MPH ON THE FREEWAY. MY VIN IS NOT SHOWING IN ANY OF THE RECALLS, HOWEVER THREE RECALLS PERTAIN TO ME. SO I NEED TO KNOW WHAT TO DO TO MAKE PPL AWARE OF THESE RECALLS. MY VIN NEEDS TO BE ADDED TO THE LIST. I HAVE ALL REPAIR REPORTS NEEDED TO PROVE MY VEHICLE IS A SAFETY ISSUE. I HAVE REPETITIVELY ASKED JEEP TO PLACE ME IN A SAFER MORE RELIABLE VEHICLE AND THEY REFUSE TO RETURN MY CALLS OR ASSIST ME IN ANY WAY, STATING THAT 'THIS IS WHY WE HAVE WARRANTIES' SOMEONE NEEDS TO CONTACT ME ABOUT THIS ISSUE. I NEED HELP BEFORE MY VEHICLE RESULTS IN A FATAL CRASH NO KILLS MY FAMILY AND ME. I AM NOTING THAT I CONTACTED THE NHTSA ABOUT THIS ISSUE ON 9/11 AND AM AWAITING A RESPONSE.

MY TRANSMISSION BEGAN LEAKING BADLY AND HAD TO BE REPLACED ONLY DAYS AFTER I BOUGHT IT. THEN MY DASH'S ELECTRICAL SYSTEM FAILED CAUSING IT TO ONLY COME ON SOMETIMES AND NOT REACT TO TOUCHSCREEN, THEN MY START STOP SENSOR FAILED WHICH CAUSED THE VEHICLE TO REGISTER THAT IT WAS NOT IN PARK AND SOME TIMES PUTTING ITSELF INTO PARK UNTIL REGISTERING.

SINCE THE DAY I PICKED UP THIS 2019 JEEP CHEROKEE LIMITED TWO WEEKS AGO, THE HOOD SHAKES AND FLUTTERS IN CERTAIN DRIVING CONDITIONS CAUSING SAFETY CONCERNS. DRIVING INTO HIGH WINDS AND OVER 55 MPH, AIR GETS UNDER THE HOOD IN SUCH A WAY THAT IT SEEMS AS IF THE HOOD COULD BREAK LOOSE CAUSING EITHER INJURIES OR AN ACCIDENT. IT GETS EVEN WORSE WHEN DRIVING IN SIDE WINDS AND MEETING SEMI TRUCKS. IT ACTUALLY APPEARS THAT THE GUST OF WIND COMING OFF THE TRUCK IS GOING TO TAKE THE HOOD OFF OF THE VEHICLE. DRIVING THIS CHEROKEE IN THESE CONDITIONS HAS PERSONALLY CAUSED ME VERY HIGH ANXIETY TO THE POINT WHERE I AM CONSTANTLY FOCUSED ON THE HOOD RATHER THAN THE ROAD. WHEN MEETING SEMI TRUCKS ON THE HIGHWAY, I PULL AS FAR TO THE RIGHT AS POSSIBLE SOMETIMES COMPLETELY GOING OFF THE ROAD IN AN ATTEMPT TO MINIMIZE THE WIND GUST. THESE ARE MAJOR SAFETY CONCERNS TO ME AND I DON'T FEEL SAFE DRIVING THIS VEHICLE ON PUBLIC ROADS. IT HAS GOTTEN TO THE POINT WHERE I HAVE TO TAKE ANTI ANXIETY MEDICATION JUST TO GET THE COURAGE TO DRIVE ON THE HIGHWAY, THUS CAUSING OTHER SAFETY ISSUES AND FEELING AS IF I'M BEING AN IRRESPONSIBLE DRIVER. THE JEEP DEALER HAS ADJUSTED THE HOOD LATCH AND BUMPERS BUT THE PROBLEM STILL EXISTS JUST AS IT DID WHEN I PURCHASED THE VEHICLE.

I WAS APPROACHING A TRAFFIC CIRCLE AND HAD TO YIELD. I NEVER CAME TO A COMPLETE STOP, BUT WAS TRAVELING AROUND 5MPH. I PRESSED ON THE ACCELERATOR TO CONTINUE ON THE CIRCLEAND MY CAR STALLED. I WAS ALMOST SIDE SWIPED DUE TO MY VEHICLE ENTERING THE CIRCLE AND NOT ACCELERATING FOR APPROXIMATELY 10 SECONDS. THIS HAS HAPPENED ON SEVERAL OCCASIONS WHEN COMING TO A YIELD AREA. MY COUNTY HAS OVER 150 TRAFFIC CIRCLES WITH YIELD SIGNS. THIS WILL BE DANGEROUS WITH THIS HAPPENING FREQUENTLY. I AM MARKING THIS AS OCCURING 4/11/19 BECAUSE IT WAS VERY BAD THAT OCCASION. IT MADE ME THINK OF THE TIMES IT HASN'T BEEN AS NOTICEABLE IN THE PAST THOUGH.

DRIVING DOWN THE ROAD AND THE AUTOMATIC TRANSMISSION SHIFTS HARD INTO A CERTAIN GEAR, 3RD TO BE EXACT. IT FEELS LIKE THE TRANSMISSION IS GOING TO FALL OUT. THEN WHEN I HAVE CRUISE CONTROL ON AND ITS SET AT 70 GOING DOWN A HILL AND THE ENGINE REVS THE RPMS PAST 5 TO SLOW DOWN WHICH IT NEVER DOES UNTIL I USE MY BRAKES TO SHOW DOWN. THE CAR IS IN MOTION, BUT ON 9/5/2020 THE CLUNK SOUND DID IT 4 OR 5 TIMES THAT DAY AND I HAD THE AIR ON. STOPPED IN A PARKING LOT TO THE STORE TO GRAB THINGS, THEN THE CHECK ENGINE LIGHT GOES ON. GET HOME ABOUT 2 MILES AWAY FROM THE STORE AND WENT TO PUT IN REVERSE AND THE CAR WOULDN'T MOVE. THEN PUT IT INTO PARK AND BACK INTO REVERSE THEN IN COULD MOVE THE VEHICLE

2019 JEEP CHEROKEE. CONSUMER WRITES IN REGARDS TO ILLUMINATED AUTO STOP START LIGHT. *LD THE CONSUMER STATED THE DEALER ADVISED NOT TO RUN THE A/C ON HIGH DUE TO THE BATTERY NOT HAVING ENOUGH VOLTAGE. *JS

AM RADIO MUFFLES ON OCCASION. I HAVE THE ALPINE RADIO SYSTEM WITH SURROUND SOUND. IT ALSO HAS SIRIUS RADIO WHICH IS NOT BEING SUBSCRIBED TO. IT HAS BEEN NOTICEABLE WHEN CAR GOES UNDER AN OVERPASS BUT HAS ALSO HAPPENED AT OTHER TIMES. SEEMINGLY WHEN CROSSING INTERSECTIONS. HAVE NOT NOTICED THIS ON FM.

RADIO VOLUME CONTROL ISSUES. VOLUME FADES IN AND OUT SPORADICALLY. HAPPENS ANYTIME. THIS MAKES RADIO UN-USABLE.

WHEN MY VEHICLE IS IN MOTION, DRIVING THROUGH CITY STREETS, AND I TRY TO APPLY THE BREAK IT ACCELERATES INSTEAD. THE RPM'S WILL REACH 4000 OR 5000 AND HOLD THERE. I WAS TOLD BY CHRYSTLER TO APPLY THE GAS QUICKLY THEN BREAK WHEN THIS HAPPENS TO STOP MY VEHICLE. THIS IS UNSAFE AND I DO NOT FEEL COMFORTABLE IN MY OWN CAR. I ALSO HAVE AN ISSUE WITH THE ENGINE MAKING A KNOCKING SOUND AT TIMES, AND THE RADIO FADES IN AND OUT, WITH THAT FEATURE TURNED OFF, AS WELL AS SHUTTING COMPLETELY DOWN AND RESETTING ITSELF. PRIOR TO THE RECALL IN NOV OF 2018 THIS SAME VEHICLE FROM ONE WEEK OF PURCHASE WOULD STALL WHILE I WAS DRIVING THROUGH CITY STREETS. ALL OF THESE THINGS HAPPEN AT A SPEED OF 35 OR LESS. THE CAR WENT FROM STALLING TO AFTER RECALL UPDATE IT IS NOW ACCELERATING WHEN TRYING TO STOP. THE DEALER HAS NOT BEEN ABLE TO REPLICATE AND CHRYSTLER EITHER SO THEY ARE SAYING THERE IS NOTHING WRONG WITH THE VEHICLE. I DO NOT FEEL SAFE IN MY OWN CAR. I AM WORRIED THERE WILL BE A TIME I WILL NOT BE ABLE TO STOP THE CAR BEFORE CAUSING AN ACCIDENT.

AS I AM DRIVING THE BATTERY LIGHT COMES ON AND THE CAR STARTS TO STALL AND I AM PROMPTED TO PUT THE CAR IN PARK AS THE D IS BLINKING AS IS THE BATTERY LIGHT. I HAVE TO TURN MY CAR OFF THEN BACK ON AND IT TAKES A MINUTE TO TURN ON THEN IT GOES. MY BATTERY IS AT ITS HALFWAY MARK PER THE VEHICLE INFO ON THE CAR. THEN WHEN I TURN CORNERS MY CAR BEEPS AND THE SPEEDOMETER WORD APPEARS ABOVE THE SPEED.

ISSUE STARTED AT 3,500 MILES. WHEN MAKING A RIGHT OR LEFT TURN A CHIME WOULD GO OFF AND THE BATTERY OR ENGINE LIGHT WOULD COME ON, THE D FOR DRIVE WOULD FLASH ON THE CONSOLE, AND VEHICLE WAS BASICALLY STALLED. TRYING TO ACCELERATE DID NOTHING. HAD TO TURN CAR OFF AND BACK ON. DEALERSHIP SAID IT WAS LOW ON OIL AND CAR WENT INTO SELF-PRESERVATION MODE. HAPPENED TWO MORE TIMES BEFORE I HIT 7,500 MILES. DEALER KEPT ADDING OIL EACH TIME. WAS TOLD THIS ENGINE HAD A HARDER THAN NORMAL BREAK IN PERIOD UP TO 7,500 MILES. WAS TOLD TO COME BACK FOR OIL CHANGE IN ANOTHER 5,000 MILES. OIL WAS CHECKED AT 1,000 AND 2,000 MILES AND WAS NOT LOW. AT 4,100 MILES THE ISSUE STARTED AGAIN AND HAPPENED THREE TIMES DRIVING TO WORK AND THEN ONCE GOING TO THE DEALER. THE JEEP IS BACK AT THE DEALERSHIP.

VISIBILITY DISTORTED IN RAINY CONDITIONS DUE TO INSUFFICIENT WINDSHIELD WIPERS AND OR COATING ON GLASS. VISIBILITY DIRECTLY IN FRONT OF ME WHEN DRIVING GETS DISTORTED WITH MINIMAL RAINFALL CAUSING A DANGEROUS DRIVING CONDITION. USING NO WINDSHIELD WIPERS IS BETTER THAN HAVING THEM ON. ISSUE OCCURRED SINCE DATE OF DELIVERY (11/30/2018) AND BECAME MORE NOTICEABLE RECENTLY DUE TO WEATHER CHANGES. ISSUE OCCURS BOTH WHEN IN MOTION OR STAND STILL ON ALL ROAD TYPES.

FOR THE THIRD TIME, THE VEHICLE HAS LOST POWER AT HIGHWAY SPEED. IT STARTS COASTING AND THE MOTOR RUNS BUT DEPRESSING THE GAS PEDAL HAS NO EFFECT. THE LAST TIME IT HAPPENED, WE WERE ON A CURVING MOUNTAIN ROAD AND ALMOST GOT RUN OVER BY AN 18 WHEELER. THIRD TIME THIS HAS HAPPENED AND THE DEALER HAS NOT BEEN ABLE TO FIX. THIS HAS TO STOP, BRAND NEW CAR STALLING AT HIGHWAY SPEEDS. EACH TIME WE WERE AT HIGHWAY SPEEDS. MULTIPLE LIGHTS COME ON THE DASHBOARD, SEE ATTACHED PHOTO.

The contact owns a 2019 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the vehicle jerked while depressing the accelerator pedal. Additionally, the contact stated that the vehicle stalled while at a complete stop. There was no warning light illuminated. The vehicle was taken to an unknown local dealer, where it was diagnosed with a power transfer unit failure. The vehicle was not repaired. The contact related the failure to a unknown NHTSA Campaign Number. The manufacturer was made aware of the failure. The failure mileage was approximately 5,000.

ON MARCH 29, 2019 AS I WAS DRIVING TO WORK AND WAS APPROACHING THIS INTERSECTION, THE LIGHT CHANGED TO YELLOW. WHEN I PUT MY FOOT ON THE BRAKES SO THAT I COULD STOP FOR THE LIGHT, THE BRAKE PEDAL WENT TO THE FLOOR. I WAS UNABLE TO STOP FOR THE LIGHT WHICH TURNED RED FOR ME BY NOW AND I WAS DRIVING AT APPROXIMATELY 25 TO 30 MILE AN HOUR. I TRIED PUMPING THE BRAKES, BUT THE BRAKE PEDAL WAS POSITIONED ON THE FLOOR. AS I HAD NO OTHER CHOICE BUT TO GO THROUGH THE RED LIGHT, I KEPT MY HAND ON THE HORN TO TRY AND AVOID AN ACCIDENT. THERE WERE CARS STARTING TO GO THROUGH THE INTERSECTION, THE CLOSEST CAR ALMOST HIT MY PASSENGER SIDE OF THE CAR. BETWEEN THAT CAR STOPPING SHORT, AND ME STEERING AROUND THEM, SERIOUS INJURY AND OR DEATH WAS AVOIDED, AFTER I PAST THE INTERSECTION I PUT THE CAR INTO NEUTRAL AND EASED ON THE PARKING BRAKE TO STOP MY BRAND-NEW 2019 JEEP, AND THEN PUT IT IN PARK AND TURNED THE CAR OFF. BY THIS POINT I WAS A COMPLETE AND TOTAL NERVOUS WRECK. HOW COULD MY BRAND NEW 2019 JEEP CHEROKEE LATITUDE PLUS THAT I HAD BEEN DRIVING FOR THIRTEEN DAYS HAVE BRAKE FAILURE? I HAVE DRIVING FOR 45 YEARS AND NEVER HAD ANYTHING LIKE THIS HAPPEN. I WAS A LITTLE OVER TWO MILES AWAY FROM WORK WITH NO TRAFFIC LIGHTS OR STOP SIGNS. SO I STARTED THE CAR UP (STILL SHAKING LIKE A LEAF) WITH THE INTENTION OF DRIVING VERY SLOWLY AND USING THE PARKING BRAKE TO GET TO WORK. TO MY SURPRISE THE BRAKES WERE WORKING AND I MADE IT TO WORK STILL SHAKY AND SCARED TO BE IN THE CAR LET ALONE DRIVING IN IT. GOD WAS WITH ME THROUGH THIS TO BE ABLE TO AVOID ANY KIND OF ACCIDENT THAT COULD HAVE LED TO SERIOUS INJURY OR DEATH. ON MY DRIVE IN I HAVE SEVERAL INTERSECTIONS THAT ARE MAJOR HIGHWAYS THAT TRACTOR TRAILERS USE. I HAVE TO WORRY THAT WHAT IF THE BRAKES GO OUT AT ONE OF THESE INTERSECTIONS?

MARCH 2019 I WAS MAKING A RIGHT HAND TURN GOING ABOUT 4-6 MPH ONTO A BUSY HIGHWAY, WHEN ALL OF SUDDEN MY VEHICLE STALLED IN THE MIDDLE OF THE LANE I WAS TURNING ONTO. ALL THE DASH LIGHTS TURNED ON. I PLACED THE VEHICLE QUICKLY IN PARK , RESTARTED THE VEHICLE , PLACED IT IN GEAR AND HURRIED TO GET OUT OF THE LANE OF TRAVEL. I THEN NOTICED A WARNING LIGHT , IT'S THE AUTO STOP START SYMBOL WITH A CIRCLE AROUND THE A WITH AN EXCLAMATION POINT NEAR TO THE MILEAGE AREA. THANKFULLY I TOOK A PICTURE OF THIS ERROR. I TOOK MY VEHICLE TO NAPLETON AND THE SERVICE ADVISOR STATED THAT THE VEHICLE COULD HAVE A BATTERY ISSUE OR THE OIL IN THE VEHICLE WAS LOW. THE BEST THING ABOUT THE ERROR SIGN IS, THAT IT CLEARS AFTER YOU SHUT YOUR VEHICLE OFF AND RESTART IT. EVEN AFTER SHOWING THE PICTURE OF THE ERROR THE SERVICE DEPARTMENT CAN NOT DUPLICATE THE ISSUE. STATED THE VEHICLES SYSTEM IS NOT SHOWING ANY ERROR CODES WHEN THEY PLUG IN THEIR CODE BOX. IT'S BEEN ALREADY 4 DIFFERENT OCCASIONS MY VEHICLE STALLS WHILE TURNING OR STOPPED AT A LIGHT TRYING TO MOVE FORWARD. I GUESS CHRYSLER WILL NOT RECOGNIZE THE ISSUE THEY ARE HAVING WITH THESE VEHICLE UNTIL SOMEONE LOSES THEIR LIFE AND THEY GET SUED FOR DAMAGES. I SHOULDN'T HAVE TO DEAL WITH A STALLING PROBLEMS A NEW VEHICLE WITH LESS THAN 5000 MILES.

THE VEHICLE'S ELECTRICAL SYSTEM DOES NOT WORK PROPERLY. THE UCONNECT SCREEN FADES IN AND OUT TO TOTAL BLACKNESS. YOU CANNOT READ ANYTHING. THERE IS NO WAY TO CHANGE ANY OF THE SETTINGS. I HAD TO TURN THE CAR OFF, START IT AGAIN TO GET THE SCREEN TO COME ON. IT IS DANGEROUS WHEN YOU ARE DRIVING AND HAVE TO GUESS WHAT IS HAPPENING ON THE SCREEN. THE RADIO DOES NOT WORK RIGHT. I START THE CAR AND IT EITHER COMES ON FULL BLAST VOLUME, AND THEN FADES OUT TO NO SOUND, OR IT JUST HAS NO SOUND AT ALL. I FOLLOWED THE OWNER'S MANUAL TO RESET THE UCONNECT SYSTEM USING THE UCONNECT MENU RESET BUTTON. THAT DID ABSOLUTELY NOTHING! I CANNOT TRUST THE CAR OR THE SCREEN IN THE UCONNECT SYSTEM. THE SECOND ISSUE AND IT IS A BIG ONE! THE CAR STALLS WHEN YOU STEP ON THE ACCELERATOR! I TRIED TO PASS A CAR, AND STEPPED DOWN TO ACCELERATE AND THE JEEP STALLED! I ALMOST WRECKED! WHEN YOU STEP DOWN ON THE ACCELERATOR THE ENGINE FEELS LIKE IT IS GOING TO STALL. I AM NOT A MECHANIC, SO I DO NOT KNOW IF ALL OF THIS IS ELECTRICAL, OR ENGINE RELATED. THIS IS AN ON GOING PROBLEM.

CAR RADIO/COMPUTER TURNS OFF SEVERAL TIMES WHILE DRIVING, WON'T RECONNECT TO CARPLAY (WHICH HAS NAVIGATION) UNTIL YOU STOP THE VEHICLE AND RESTART THE ENGINE, CAR DOES NOT REGISTER FOB ACTION (UNLOCK, RESTART, OPEN TAILGATE, ALARM) AND THE BATTERIES WERE GOOD AND THE CAR DIDN'T GIVE ALERT THAT NO FOB WAS DETECTED. ONCE I FINALLY GOT IN THE CAR, THE ENGINE WOULDN'T START.

EVERYTHING DOWN TO THE ENGINE HAS BEEN REPLACED AND STILL HAVING PROBLEMS WITH THE IDLE BEING HIGH SITTING OR MOVING, USUALLY A VERY QUITE VEHICLE IS NOW LOUD, SMELLS LIKE GAS IS LEAKING, AUTO SHUT OFF WORKS SOMETIMES, THE UNLOCK BUTTON ON THE HANDLE MOST TIMES WON'T UNLOCK, WHEN THERE'S NO ONE IN THE JEEP AND THE BUTTON IS PUSHED ON THE HANDLE IT SAYS TO PUSH BREAK TO START THE VEHICLE WHILE STILL TRYING TO UNLOCK THE DOORS AND OUTSIDE OF THE VEHICLE, HESITATES TO TAKE OFF AT TIMES WHILE PULLING OUT FROM A STOP SIGN OR TO PASS SOMEONE

2019 JEEP CHEROKEE LATITUDE 2.4 LITER 4CYL ENGINE SHUTS OFF WHILE DRIVING. IT HAS STALLED ONCE AND SHUT OFF TWICE. AUGUST 31, 2018 THE ENGINE SHUT OFF FOR THE FIRST TIME WHILE DRIVING. I REPORTED IT TO THE DEALER. NOVEMBER 2018 - JEEP ISSUES A RECALL - JEEP CHEROKEE VEHICLES EQUIPPED WITH 2.4L ENGINES. IMPROPER TRANSMISSION CALIBRATION MAY RESULT IN A STALL. CHRYSLER WILL NOTIFY OWNERS, AND DEALERS WILL RE-FLASH THE TRANSMISSION CONTROLLER WITH A NEW CALIBRATION, FREE OF CHARGE. THE RECALL BEGAN NOVEMBER 2, 2018. THE DEALER FIXED THIS LAST NOVEMBER 2018. YESTERDAY THE JEEP STALLED AND TODAY MARCH 21, 2019 THE ENGINE SHUT OFF WHILE DRIVING. I DROVE IT DIRECTLY TO THE DEALER TODAY. I WAS RATTLED. EACH TIME THIS HAS HAPPEN I HAVE BEEN FORTUNATE DRIVING SLOW AND IN RESIDENTIAL OR REMOTE AREAS. OTHERS HAVE NOT. THERE ARE HUNDREDS OF COMPLAINTS ONLINE. THIS IS A SERIOUS SAFETY ISSUE.

BREAKS FEEL WORN OUT AND WHEN I BREAK YOU CAN HEAR NOISE.ALSO THE DISC LOOK WORN OUT AND VEHICLE IS BEGINNING TO DRIVE POORLY.

WHEN IN MOTION OR PARKED, TURNING ON MY HEATER, MY SCREEN SHOWS ENGINE OVER HEATING. I'VE CHECKED COOLANT AND OIL LEVELS AND ARE WELL OVER HALF FULL. . MY CAR IS LESS THAN 3 MONTHS OLD, SO THIS ISSUE SHOULD NOT BE HAPPENING. I'VE SEARCHED THE INTERNET AND IT SEEMS TO BE A REOCCURRING PROBLEM WITH JEEP CHEROKEES.

CAR STALLING WHILE DRIVING

DRIVING APPROXIMATELY 30-40 MPH WHEN SLOWING DOWN TO APPROXIMATELY 10-15 MPH TO YIELD FOR ONCOMING TRAFFIC OR A RED LIGHT THE VEHICLE WILL HAVE A DELAYED RESPONSE TO ANY ACCELERATION INPUT CAUSING A DANGEROUS SITUATION (IE. IF TRYING TO TAKE OFF IN FRONT OF ANOTHER VEHICLE DUE TO SPACE BUT REALIZE THEY ARE TRAVELING MUCH FASTER THAN ANTICIPATED YOU ARE UNABLE TO GET OUT OF THE WAY DUE TO CAR NOT RESPONDING TO PEDAL INPUT IMMEDIATELY).

THE CAR WILL STALL IN THE MIDDLE OF ROAD WITH NO WARNING. IT HAPPENS MOST OFTEN WHEN GOING UP A SLIGHT HILL AND MAKING A LEFT HAND TURN. DEALER SAYS IT IS LOW ON OIL PRESSURE(THE CAR IS 5 MONTHS OLD AND THEY SAY IT WAS 2.5 QUARTS LOW ON OIL!!) AND A SAFETY SWITCH SHUTS DOWN THE ENGINE IN THE MIDDLE OF ROAD/TRAFFIC!! I CALL THIS "SAFETY FEATURE" TO PROTECT THE ENGINE A"DANGER SWITCH" THAT ENDANGERS TRAFFIC. I BELIEVE THIS IS A MAJOR SAFETY ISSUE FOR ALL TRAFFIC BECAUSE THESE JEEPS ARE STALLING IN THE MIDDLE OF TRAFFIC. I HAVE A 45 SECOND VIDEO THAT SHOWS THE STALL. PLEASE HELP GET THIS PROBLEM SOLVED!! *DT*JB

VEHICLE STALLS WHILE DRIVING.

TL* THE CONTACT OWNS A 2019 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 50-60 MPH, THE VEHICLE LOST POWER AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND REMAINED LIT. THE VEHICLE WAS TAKEN TO ISLAND AUTO GROUP (LOCATED AT 1580 HYLAN BLVD, STATEN ISLAND, NY 10305, (718) 979-0934) TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE ON THE FIRST VISIT. THE SECOND TIME THE VEHICLE WAS BROUGHT IN THE CONTACT WAS INFORMED THAT THE FAILURE MAY BE DUE TO A DEFECTIVE OIL PUMP, BUT NO REPAIRS WERE MADE. ON THE THIRD VISIT, THE OIL PUMP WAS REPLACED; HOWEVER, THE FAILURE RECURRED. ON THE FOURTH VISIT, THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V344000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 2,000.

ALLSTATE CLAIM ,THE OWNER [XXX] REPORTS THAT ,SUNDAY OR MONDAY LAST DROVE 2-24-19 2-26-19 TUESDAY MORNING THE HOME LOST POWER,THE VEHICLE WAS PARKED IN FRONT OF THE INSURED HOME. TUESDAY NIGHT 8:30PM SAW A GLOW, UNDER THE VEHICLE, WENT OUT AND CAR WAS ON FIRE, FIRE DEPT 15-20 MINUTES TO GET THERE DUE TO SNOW , FIRE DEPT THERE 2-3 HRS, SOMETIME AFTER 12PM A TREE FELL ONTO THE VEHICLE, THE EXTENT OF THE FIRE IS SEVERE, ENGINE COMPARTMENT , PASSENGER AND CARGO , ALMOST ALL COMBUSTIBLE MATERIAL IS BURNED UP. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2019 JEEP CHEROKEE. WHILE DRIVING, THE VEHICLE LOST POWER WITHOUT WARNING. THE CONTACT SHIFTED INTO NEUTRAL AND THE VEHICLE RESTARTED. THE INSTRUMENT PANEL INDICATORS FLASHED AS THE CONTACT DROVE HOME. THE FOLLOWING DAY, THE VEHICLE WAS STARTED, BUT THEN SHUT OFF AND FAILED TO RESTART. THE CONTACT CALLED THE MANUFACTURER AND HAD THE VEHICLE TOWED TO FAIRFIELD CHRYSLER DODGE JEEP RAM (1409 MONTOUR BLVD, DANVILLE, PA 17821, (570) 275-3300). THE DEALER DIAGNOSED THAT THE ABS UNIT NEEDED TO BE REPLACED. AFTER TWO WEEKS, THE CONTACT DROVE THE VEHICLE AND IT STALLED TWO MILES LATER. ALL THE INSTRUMENT PANEL INDICATORS ILLUMINATED AGAIN. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND BARELY MADE IT HOME. THE VEHICLE WAS TOWED AGAIN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS A LOOSE WIRE. THE VEHICLE WAS CURRENTLY AT THE DEALER. THE CONTACT WANTS TO RETURN THE VEHICLE AND STATED THAT IT WAS UNSAFE TO DRIVE. THE FAILURE MILEAGE WAS 13.

CHECK ENGINE LIGHT CAME ON AND IT STARTED STALLING AND WON'T GO SPEED OVER 20 MILES JEEP WAS BRAND NEW WITH ABOUT 45 MILES ON THE ODOMETER.DEALERSHIP TRIED FIXING SOMETHING TO DO WITH STORED DTC-PO6ODD ENGINE OIL PRESSURE STUCK.ON RETURN DID THE SAME THING.NOW GOING BACK TO THE DEALER.BOTH TIMES JEEP WAS ON 59 SOUTH FWY.POTENTIALLY A DANGEROUS SITUATION.

TAKARA RECALL WHEN CAR IS BEGINNING TO ACCELERATE, THE CAR JERKS AND STALLS . SOMETIMES YOU CAN FEEL THE JERK THROUGHOUT THE ENTIRE CAR. ESPECIALLY WHEN STOPPED AT A RED LIGHT. WHEN YOU START TO ACCELERATE THE CAR YOU CAN SEE THE RPM GO FROM 1 TO 3 IMMEDIATELY. THEN A COMPLETE JERK OF THE VEHICLE. HAVE TAKEN VEHICLE TO DEALERSHIP. CHRYSLER HAS RAN CODES TO TRY TO DETERMINE THE PROBLEM. IT COMES BACK AS NOTHING IS WRONG. I HAVE READ OVER THOUSANDS OF REVIEWS ONLINE ABOUT THIS EXACT SAME ISSUE AND NO ONE KNOWS EXACTLY WHAT IS GOING ON. THIS IS A SAFETY ISSUE.

STARTED VEHICLE AND WAS ABOUT TO DRIVE OUT OF DRIVE WAY, AND THE 8.4INCH SCREEN WAS WHITE WITH MULTI COLOR LINES GOING DOWN THE FRONT, AFTER A FEW MINUTES IT WENT BLACK. RADIO STILL WORKS, JUST NOW VISUAL. HAPPENED TODAY 12 FEB 2019

2ND REPORT FOR TRANS ISSUES NOW. REPROGRAMMING FROM DEALERSHIP DID NOT WORK FROM 1ST TRY AT REPAIR. AND HAD TO REPLACE MOTOR MOUNT DUE TO TRANS ISSUE. CAR TRIES TO LUNGE WHEN STOPPED AT TRAFFIC LIGHT. DOWNSHIFTS AND STAYS WHILE ON EXPRESSWAY, HAVE TO SLOW DOWN THEN SPEED BACK UP TO CORRECT. WHEN REVERSING, COME TO A STOP THEN SWITCH TO DRIVE THE VEHICLE "SLAMS" INTO GEAR. NOW THE MOTOR MOUNT IS CLUNKING AGAIN. AGAIN THIS IS 2ND TIME FOR SAME ISSUES IN 6 MONTHS OR 1966 MILES OF OWNERSHIP.

FREQUENT DRIVER DISTRACTION - INTEGRATED NAVIGATION SYSTEM WEATHER ALERTS FROM SIRUSXM TRAVEL LINK APPLICATION. SIRUSXM APPLICATION 'TRAVEL LINK' IS ENABLED AND THERE IS NO USER OR SYSTEM ABILITY TO CONFIGURE OR DISABLE FROM FCA UCONNECT RADIO/UNITS IN ALL 2019 FCA VEHICLES (WITH NAVIGATION) INCLUDING OUR RECENTLY LEASED JEEP CHEROKEE. FREQUENT AND SOMETIMES NUMEROUS WEATHER AND TRAVEL ALERTS DISPLAY ON RADIO SCREEN, COVERING THE ENTIRE SCREEN, AND DO NOT DISAPPEAR. THE ALERT BLOCKS THE SCREEN, INCLUDING NAVIGATION, AND MUST BE MANUALLY DISMISSED TAKING FOCUS OFF THE ROAD. THE ALERTS ARE NOT JUST LOCAL ALERTS BUT RATHER COVER A 100 MILE RADIUS WHICH IS ALSO NOT CONFIGURABLE. THIS CONTRIBUTES TO THE NUMEROUS AMOUNT OF ALERTS AND FREQUENCY BY SIMPLY DRIVING A FEW MILES. FCA SUPPORT INCLUDING THE LOCAL DEALER HAVE CONFIRMED THERE IS NO ABILITY TO CONFIGURE THE ALERTS OR DISABLE THE ALERTS. THEY SUGGESTED CONTACTING SIRUSXM WHICH PROVIDES THE SIRUSXM TRAVEL LINK SERVICE. SIRUSXM IS UNWILLING TO HELP (REMOVE OR CONFIGURE TRAVEL LINK) AND IS ONLY WILLING TO REMOVE ALL TRIAL SIRUSXM SERVICES INCLUDING THE RADIO. THEY SUGGESTED WE CONTACT THE DEALER. OTHER OEM'S THAT OFFER TRAVELLINK SERVICE ALLOW FOR USERS TO CONFIGURE THE SERVICE OR DISABLE IF NEEDED. FCA CUSTOMER SERVICE DID MENTION THIS ISSUE HAS RESULTED IN MANY COMPLAINTS BUT THEY DO NOT HAVE A SOFTWARE UPDATE AVAILABLE. I BELIEVE FCA AND SIRUSXM BELIEVE THIS IS AN INCONVENIENCE ONLY. THIS IS NOT JUST AN INCONVENIENCE. DRIVERS MUST MANUALLY DISMISS EVERY ALERT. MY SON IS A FAIRLY NEW DRIVER AND THIS IS VERY CONCERNING.

MY JEEP KEEPS CUTTING OFF WHILE DRIVING I'M THE MIDDLE OF TRAFFIC. I HAVE COMPLAINED ABOUT THE PROBLEM AND NOTHING HAS BEEN DONE ABOUT IT. IT'S UNSAFE. AND RADIO CUTS ON AND OFF, CHANGE THE STATION AND HEAT AND A/C ON ITS OWN.

I'VE ONLY HAD THIS VEHICLE 2 MONTHS.....CAME TO A STOP AT A TRAFFIC LIGHT, WHEN TO TAKE OFF THE VEHICLE DIED. WOULD NOT RESTART, COULD NOT GET THE VEHICLE OUT OF DRIVE, FINALLY GET IT OUT OF DRIVE, VEHICLE STILL WON'T RESTART. FINALLY RESTARTS, THEN DIES AGAIN, RESTART, DIES AGAIN, FINALLY GET IT TO START START/STOP LIGHT IS ON FOR SERVICE. TURN START/STOP OFF, DRIVE TO SAFE PLACE, TURN VEHICLE OFF, LIGHT GOES OFF, VEHICLE DOESN'T ACT UP AGAIN AT THIS POINT BECAUSE I HAVE TURNED THE START/STOP OFF. AT DEALERSHIP FOR OVER A WEEK NOW, THEY "CLAIM" THEY CAN NOT GET IT TO REPRODUCE THE ISSUE. I'M READING ONLINE LOTS OF ISSUES LIKE THIS, WHY AREN'T THESE VEHICLES BEING RECALLED OR PULLED OFF THE ROAD. SOMEONE IS GONNA GET KILLED!

TL* THE CONTACT OWNS A 2019 JEEP CHEROKEE. WHILE DRIVING 35 MPH AND MAKING TURNS, A CHIME SOUNDED AND THE OIL WARNING INDICATOR ILLUMINATED. THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT RESTARTED THE VEHICLE WHILE IN TRAFFIC AND IT RESUMED NORMAL OPERATION. THE CONTACT STATED THAT THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO SOUTH COUNTY DODGE CHRYSLER JEEP RAM (LOCATED AT 7127 S LINDBERGH BLVD, ST LOUIS, MO 63125, (314) 487-1010) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE OIL LEVEL WAS THREE QUARTS LOW. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT TO TAKE THE VEHICLE TO A DEALER EVERY EIGHT HUNDRED MILES. THE APPROXIMATE FAILURE MILEAGE WAS 4,000.

TL* THE CONTACT OWNS A 2019 JEEP CHEROKEE. WHILE DRIVING 15 MPH AND MAKING A RIGHT TURN, THE CONTACT LOST CONTROL OF THE REAR BRAKES. AS A RESULT, THE VEHICLE VEERED INTO THE OTHER LANE AND THE REAR WAS CRASHED INTO BY ANOTHER VEHICLE. THE AIR BAG DID NOT DEPLOY. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE BODY DAMAGE WAS IN THE PROCESS OF BEING REPAIRED BY AN INDEPENDENT MECHANIC. THE CONTACT STATED THAT THE CRASH WAS RELATED TO NHTSA CAMPAIGN NUMBER: 18V523000 (SERVICE BRAKES, HYDRAULIC). THE FAILURE MILEAGE WAS 8,000.

AT ABOUT 1200 MILES, DASHBOARD LIT UP, CAR STALLED AND NEEDED TO BE TOWED. DEALER CHANGED BATTERY. BRINGING HOME FORM DEALER, HAPPENED AGAIN. DEALER HAD IT TWO WEEKS. PICKED IT UP AND AT 1600 MILES, HAPPENED AGAIN. DEALER HAD IT THREE WEEKS AND CHANGED OUT COMPUTER. PICKED IT UP AND NEXT MORNING DASHBOARD LIT UP. STOPPED CAR BEFORE IT COULD STALL, AND HAD IT TOWED TO DEALER. AFTER TWO WEEKS I PICKED IT UP. I DON'T WANT TO DRIVE IT. 4 TIMES IN FOR THE SAME ISSUE, AND OVER 45 DAYS IN THE DEALER. DASHBOARD WARNING LIGHTS: AIRBAG, BRAKING, PARK ASSIST, ELECTRONIC STABILITY, BATTERY, LANE WARNING, ETC. IF THERE ARE WARNING LIGHTS ON THE DASH, IT LIT UP LIKE A CHRISTMAS TREE. ALL ISSUED HAPPENED WHILE THE AUTO WAS IN MOTION

NEW VEHICLE WITH 35 MILES ON IT HAVE A CHECK ENGINE LIGHT COMING ON

TL* THE CONTACT OWNS A 2019 JEEP CHEROKEE. WHILE AT A STOP, THE VEHICLE ACCELERATED FORWARD WITHOUT WARNING AND CAUSED A FRONT END COLLISION. THERE WERE NO WARNING INDICATORS ILLUMINATED. A POLICE REPORT WAS FILED. THE CONTACT SUFFERED INJURIES AND RECEIVED MEDICAL ATTENTION. THE VEHICLE WAS DRIVEN BACK TO THE CONTACT'S RESIDENCE. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 10,000.

WHEN BACK WINDOW IN DOWN IT MAKES A EXTREMELY LOUD POUNDING NOISE THAT IS SO BAD IT FEELS LIKE MY EAR DRUMS ARE GOING TO EXPLODE. LIKE A LOUD PLANE ABOVE THE CAR. THE WHOLE CAR VIBRATES.

PURCHASED USED WITH 5K MILES, 40% OIL LEVEL BASED ON INFO CENTER. AFTER TWO MONTHS AND THE OIL LEVEL AT 10% THE CAR WOULD SHUT OFF RANDOMLY WHEN TURNING, MILES AT AROUND 7K. OCCURRED 2-3 TIMES, TOOK TO JIFFY LUBE AND AFTER OIL CHANGE DID NOT OCCUR UNTIL HIT 10,500 MILES AND OIL LEVEL AT 50% BASED ON INFO CENTER, ENGINE WOULD SHUT OFF WHEN TURNING IN MOTION, OCCURRED AGAIN MULTIPLE TIMES. TOOK TO JEEP DEALERSHIP AND EXPLAINED THE ISSUE. THEY ADVISED ME THE ENGINE COULD BE REPLACED BUT FIRST I NEED TO CHANGE THE OIL WITH JEEP AND RETURN 1K MILES LATER AFTER OIL CHANGE. SO FAR AT 10,800 MILES NO PROBLEM BUT THE JEEP SERVICE ADVISER SAID THAT IF IT HAS OCCURRED MULTIPLE TIMES THE ENGINE MORE THAN LIKELY WILL BE SWAPPED OUT. THIS SHOULD BE A NATIONWIDE RECALL FOR THIS ENGINE, CAN YOU IMAGINE THE ENGINE STALLING ON THE FREEWAY AND SHUTTING OFF IN A TURN!! WHEN I WAS AT THE DEALER THERE WAS A 2019 JEEP COMPASS HAVING THE SAME PROBLEM AND THE ENGINE WAS BEING REPLACED. NEEDS TO BE RECALLED ASAP.

HEADLIGHT SEALS LEAK ( CODENSATION BUILD UP) CORRODING ELECTRICAL WIRES MAKING LTS WORK INTERMITTENLY. THIS IS AN PERPETUAL PROBLEM AS IT WAS A PROBLEM ON MY PAST JEEP. I NOTICED 2021 JEEPS ON LOTS (BRAND NEW) MANY HAD CONDENSATION INSIDE OF HEADLIGHTS. STATIONARY