2019 Jeep Cherokee Complaint Log

The contact owns a 2019 Jeep Cherokee Overland. The contact stated while driving at an undisclosed speed, the message "4-wheel Drive Failure" was displayed. The vehicle was towed to the dealer, where it was diagnosed that the transfer case had failed, and metal shavings were found in the transfer case. The contact was informed that the transfer case needed to be replaced; however, the parts were on back-order. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 31,800.

The rear differential housing is peeling apart and leaking out the fluid. It is clearly a defect that is shown widely on the internet affecting many other owners of this vehicle. Clearly there is a danger of the drive train locking up and can lead to accident. Talked with jeep they do not want to help.

The contact owns a 2019 Jeep Cherokee. The contact stated that while attempting to accelerate from a stop, the vehicle experienced a loss of automotive power. There was no warning light illuminated. The vehicle was towed to a local dealer where the vehicle was diagnosed, and the contact was advised that the PTU was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 63,900.

My 2019 Jeep Cherokee was not on the recall list for failing PTU units. The vehicle has 43,300 miles. I randomly received multiple warning lights and once inspected by the mechanic I was informed the PTU unit needs to be replaced.

The contact owns a 2019 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the vehicle stalled with no warning light illuminated. The vehicle was able to restart. The vehicle was taken to an independent mechanic and was diagnosed with power transfer unit (PTU) failure. The contact was informed that the PTU needed to be replaced. The vehicle was repaired; however, the failure recurred. The contact stated while driving 60 MPH, the vehicle stalled with the 4WD failure message displayed. The contact received notification of NHTSA Campaign Number: 25V011000 (Power Train); however, the part to do the recall repair was unavailable. The vehicle was towed to the dealer but was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 105,000. VIN tool confirms parts not available.

The contact owns a 2019 Jeep Cherokee. The contact stated while driving at various speeds, the message "Service 4WD" was displayed on the instrument panel. The vehicle was taken to a local independent mechanic, where it was diagnosed with power transfer unit failure. The local dealer was not contacted. The vehicle was not repaired. Upon further investigation, the contact related the failure to NHTSA Campaign Number: 25V011000 (Power Train); however, the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 40,500.

The contact owns a 2019 Jeep Cherokee. The contact stated while driving at an undisclosed speed, the “Service 4-WD” warning light was illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the power transfer unit needed to be replaced and related the failure to NHTSA Campaign Number: 25V011000 (Power Train); however, the VIN was not included. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 121,000.

The contact owns a 2019 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 25V011000 (POWER TRAIN); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while driving at an undisclosed speed, the vehicle unintentionally and failed to accelerate above 60 MPH. The vehicle was taken to the local dealer who was unable to repair the vehicle. The failure mileage was 90,000. VIN tool confirms parts not available.

My wife’s Jeep experienced the exact issue that warranted a recall on the rear transfer case snap ring degradation. Her VIN is not included in this recall and jeep refuses repair. The degradation presented a safety issue as it was very close to failing by the time it was detected. This same issue also happened to my father in law who also has a 2019 jeep limited. The current recall does not cover his jeep either. Multiple body shops stated that they had never seen anything like it in cars with such low mileage.

The PTU caused the vehicle to have random grinding sounds from the drive train. There was a service 4wd engine light immediately. Took to the dealer 5/5/25 and was told about the recall of the PTU but no fix was available. I was told to keep driving and the vehicle around late December completely lost all forward gears on the highway. I was luckily able to coast to the shoulder and had it towed back to the dealer. Very lucky to not happen crossing traffic. The check engine light was also on at this point. The dealer informed me that it was in need of a new PTU and that there was still no fix for this problem. This is almost 1 year from the recall being issued. Unacceptable by any standards. Thank you

our 2019 jeep cherokee limited has had the service 4wd light on for a few months. having issue of it losing acceleration on hwy and on city streets. i have to drive alot for my work, it can cause me to lose income if it is not drivable. i have reported it to the manufacturer. but they state it is not on the recall list. even though they have other models of the same year and model under recall, for the same issues. what can i do? Cant afford to replace.

The contact owns a 2019 Jeep Cherokee. The contact stated while driving at an undisclosed speed, the engine seized. No warning light was illuminated. The vehicle was taken to an independent mechanic where it was unofficially diagnosed as an electrical failure. The contact was unclear of the repair that was performed; however, the contact stated the vehicle was being repaired. The contact received notification of NHTSA Campaign Number: 25V011000 (Power Train); however, the part to do the repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 69,700. VIN tool confirms parts not available.

The contact owns a 2019 Jeep Cherokee. The contact stated that while driving at an undisclosed speed and attempting to accelerate, the vehicle inadvertently lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle had failed to restart. The check engine warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was unknown.

The contact owns a 2019 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that there was a grinding and knocking sound coming from the vehicle. The vehicle was towed to the dealer, where it was diagnosed with a failed PTU. The contact was informed that the PTU needed to be replaced. The vehicle was not repaired. The contact stated that the failure had started one week after the vehicle was purchased. The contact stated the Serviced 4WD warning light was illuminated but independently turned off. The vehicle was taken back to the dealer where the vehicle was purchased, and the contact was informed that the Service 4WD warning light was normal. In addition, the contact stated that the vehicle had been at the dealer for more than thirty days awaiting the repair. The contact was informed that the parts were not available. The contact received notification of NHTSA Campaign Number: 25V011000 (Power Train); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and a case was filed. The failure mileage was 87,000. VIN tool confirms parts not available.

I have an issue for the power transfer unit… it’s the exact same issues with other 2019 jeep cherokees but my vin doesn’t apply…

The contact owns a 2019 Jeep Cherokee. The contact stated that while driving at 45 MPH, the vehicle stalled. The engine was not connected to the 4WD. The Police assisted with pushing the vehicle to the side of the road. While in a parking lot, the vehicle stalled. While at a stop and accelerating, the vehicle stalled. The 4WD warning light was illuminated after the failure. The vehicle was taken to an independent mechanic who determined that the PTU, engine intake gasket, and actuator needed to be replaced. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed that there was no recall coverage on the vehicle. The failure mileage was approximately 48,000.

PTU unit having same issues as other jeeps with recalls.

The contact owns a 2019 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 25V011000 (Power Train). The contact stated that while driving approximately 65 MPH, the vehicle lost power and failed to accelerate as intended. The vehicle was towed to a dealer, where it was diagnosed, and determined that the PTU needed to be replaced. The vehicle was not repaired because the part was not yet available. The vehicle was then taken to an independent mechanic, where it was diagnosed and determined that the PTU needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 103,000.

The contact owns a 2019 Jeep Cherokee. The contact stated that while driving at 35 MPH, the vehicle began shaking, and she heard an abnormal thumping sound emanating from the engine compartment. After which, was warning message was displayed reading "4 wheel drive fault detected", the vehicle began to overheat, and she smelled a burning odor in the interior of the vehicle. The driver was able to pull to the shoulder of the roadway to turn the vehicle off. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V739000 (Power Train) and NHTSA Campaign Number: 25V011000 (Power Train), but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA hotline for assistance. The failure mileage was 90,000.

The contact owns a 2019 Jeep Cherokee. The contact stated that the “Service 4x4” message was displayed. The contact stated that the transmission was shifting rough. The contact received notification of NHTSA Campaign Number: 25V011000 (Power Train); however, the part to do the recall repair was not yet available. The local dealer was contacted. The dealer informed the contact that the vehicle should not be driven, to prevent further damages. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 66,000. VIN tool confirms parts not available.

The stop start system has been malfunctioning ever since shortly after I purchased the car. When I purchased the car, my father and I asked for a printout of the CARFAX history to ensure we weren't buying a '"lemon". There was no information reflecting that the 2019 Jeep Cherokee Lattitude 2.4 2WD had been serviced for anything other than routine car maintenance. The CARFAX reflected that the previous owner took care of the car, propelling us to seal the deal, otherwise we would've kept looking if there were any found issues. It wasn't until I attempted to get my car serviced at Gettel the first time it malfunctioned that I learned it had been brought to their service department numerous times before it even reached 100 miles. They refused to work on it because the warranty had JUST expired recently, not even a whole year after buying the car (of course) and handed me a piece of paper with the recalls and services regarding the stop/start system. At this point I had to just repair it myself. Fast forward to the second time it malfunctioned: I was in traffic and preparing to slow down to turn when the wheels, brakes, and steering locked up, parking brake turned on and the whole car shut off causing a small collision. The other driver understood what happened and claimed the same thing happened to his wife, therefore he hates stop/start vehicles. He made me promise to never buy another electrical car, charged it to the game and drove away. Fast forward again to currently, now the third time my car broke down: While sitting at a light, it was still running, but as I lifted my foot from the brake pedal the car shut down. There was no indication of anything wrong with the car (S.N. none of the lights on the dash have EVER lit up since I bought it). I contacted Gettel via Google review and NOW they want to do something about this death trap they sold me because I made my situation public. P.S. When I search my VIN# on this site, a completely different car pops up?

The contact owns a 2019 Jeep Cherokee. The contact stated that the Service 4WD warning light was illuminated. The vehicle was taken to an independent mechanic, who determined that the failure was related to the power transfer unit. The contact called the local dealer and was informed that a diagnostic test was needed. The dealer confirmed that the VIN was not under recall. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 68,000.

The ptu, rear differential and the sensor are no good. The dead spot in the pedal has been there since it was bought brand new. The ptu bucking and banging into gear and power loss got worse and I have complained for 5 years to you about this specific vehicle. The badPTU resulted in the rear differential cracking and sensor needing to be replaced. The Jeep has sat at the dealer for 49 weeks, 3rd week of April 2025 waiting for parts as they could not get these parts in due to them being on back order for the recalls on these parts. I cannot drive the vehicle as it is a death trap. The parts are insanely expensive, and this should be covered under the recall as there are 63,000 Jeeps made in 2019 that have been recalled. THIS JEEP NEEDS TO BE RECALLED!!! I am paying on a dead horse. $10,000 for a vehicle I CANNOT DRIVE and nor will be able to in the near future and another $10,000 left to pay on it.. Now my new battery is shot, my brakes and rotors that were done the first week of April 2025, just 2 weeks before leaving it at the dealer also have to be replaced according to the dealer. This is a bunch of [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Unknown. Discovered with maintenance

Stalls and loss of control of vehicle

The contact owns a 2019 Jeep Cherokee. The contact stated while driving 25-35 MPH on a highway entrance ramp, the vehicle lost motive power with the engine revving. The message "Service 4-Wheel Drive" was displayed, and the check engine warning light was illuminated. The vehicle was towed to the dealer, where it was determined that the PTU had failed and needed to be replaced; however, the part was not available for the repair. The contact became aware that the VIN was included in NHTSA Campaign Number: 25V011000 (Power Train), which the contact related to the failure; however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,300. VIN tool confirms parts not available.

The contact owns a 2019 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the power transfer unit failed to shift into neutral. The contact stated that the 4x4 system failure warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed with a power transfer unit failure. The contact was informed that the power transfer unit needed to be replaced. The contact was informed that parts were not available to repair the vehicle. The contact received notification of NHTSA Campaign Number: 25V011000 (Power Train); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was 27,000. VIN tool confirms parts not available.

Drive shaft busted at approximately 54, 900 miles. Was explained to me by my mechanic how bad this was, and that this could have been gravely injurious to me and others, and that I got lucky. Approximately one month later the air compressor went. The 4WD service light comes on, which suggests a drivetrain problem, as well, though could be an electrical issue. Both repairs were costly. This is unacceptable for a car under or around 55,000 miles and is well-maintained.

Transmission failure due to faulty PTU while vehicle was moving at approximately 70 mph. My car rapidly decreased speed and drive power while in middle lanes of highway. The car is at a service center and available for inspection. The problem was diagnosed by an authorized service center. The vehicle has not been inspected by other parties. There were no warnings, indicators, or symptoms prior to the failure

Vehicle was at a red light , when turned green vehicle would not drive forward even though was pressing on the gas ..was like it just shut down but was still running.. I was stuck and put my hazards on , then it suddenly started to move forward. Took car to dealer ..they changed me 400 for a diagnostic and said nothing was wrong with vehicle..They said maybe it needs a software update. But they were not sure, and wanted to charge me for something they were not sure about..

We were notified earlier this year regarding recall number 25V-011. When we checked then, a repair was being investigated. It has been several months and the recall is still categorized as "Recall incomplete, remedy not yet available." We also tried to identify with the local dealer the possible severity of the failure but could not get a definite answer. According to the recall, the fault could cause " an unexpected loss of motive power or loss of PARK function while stationary" with no further explanation. The risk is listed as "a vehicle crash without prior warning". Would the loss of motive power be the simple failure to transfer the engine power to the wheels? Or more severe option of one or more drive shafts becoming disconnected and causing the vehicle to roll when it contacts the road? If so, the vehicle is not safe to be driven at highway speeds. The local dealer was unwilling to escalate our concerns or provide any assurance of safe operation on the highway. So far, we have not noticed any issues related to the recall but have not driven significantly outside the local community.

The contact owns a 2019 Jeep Cherokee. The contact stated while reversing out of a parking space at approximately 5 MPH, the vehicle lost power steering functionality. The contact used an excessive amount of effort to maneuver the steering wheel. There were no warning lights illuminated. The vehicle was taken to a certified mechanic who failed to diagnose and remove the steering gear rack and pinion. The mechanic determined there was a short circuit in the electrical system for the power steering. The contact stated that the short circuit had caused the rack and pinion to burn out and fail. The mechanic then replaced the wire and the rack and pinion again. Approximately 3 days later, while driving approximately 30 MPH the failure reoccurred. The vehicle was returned to the mechanic who then brought the vehicle to the dealer who would be better equipped to repair the vehicle. The dealer diagnosed that the Exhaust Particulate Filter (EPF) connecter from the steering wheel to the battery had failed. The connector's wiring harness was replaced. The contact searched online and found related recalls under NHTSA Campaign Numbers: 18V524000 (Electrical System) and 19V637000 (Steering). The manufacturer was informed of the failure and confirmed that the VIN was not included in the recalls. The failure mileage was 87,846.

The contact owns a 2019 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 25V011000 (Power Train); however, the part to do the recall repair was not yet available. The contact stated that while driving approximately 30 MPH, the vehicle made abnormal grinding and popping sounds, and the vehicle shuddered. The contact was able to pull into a parking lot, and the contact then drove to the residence. The vehicle was towed to the dealer, where an axle repair was performed, and the contact was advised that the vehicle could not be completely repaired because the recall part was not yet available. Additionally, the contact stated that the parking brake, the check engine, the 4WD, and the engine Auto START/STOP warning lights illuminated. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was contacted several times and advised the contact to either repair the vehicle or obtain a loaner vehicle out-of-pocket until the part became available. The failure mileage was approximately 120,000.

The contact owns a 2019 Jeep Cherokee. The contact stated while driving at an undisclosed speed, the vehicle lost motive power with the transmission warning light illuminated. The contact received notification of NHTSA Campaign Number: 25V011000 (Power Train); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was towed to the dealer and was diagnosed with the power transfer unit (PTU) failure. The contact was informed that the PTU needed to be replaced. The dealer confirmed that parts were not yet available for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 45,000. VIN tool confirms parts not available.

Was driving down the road approximately 30 to 40 miles an hour and the service four-wheel drive light came on.

The contact owns a 2019 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the transmission shifted incorrectly, and the vehicle stalled with the message “4WD Unavailable - Service Required” was displayed. The vehicle was able to restart. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 96,000.

Vehicle lost power on the highway and rapidly decelerated. SVC 4wheel drive message light on. Not inspected yet.

While driving the svc 4wd light came on and a clicking noise was heard. Took to mechanic. They stated the ptu needed to be changed and is common in jeeps

I took my Jeep in 2 months ago for an oil change and routine systems check. I was informed that the rear-end differential had excessive play and was failing. There were no prior warning signs or alarms to alert me. After only 75,000 miles, the rear-end differential is failing. I have taken in the Jeep to a Jeep dealer and they performed an inspection and confirmed the failure. the dealer stated specifically that it was due manufacturing error. Both the dealer and two different repair services confirmed that it cannot be repaired and must be replaced. The vehicle is unsafe to drive in it's current condition. However, a replacement part cannot be obtained as thousands of people are waiting on replacements.

Rear differential was replaced on 8/2/23 under warranty due to banging and vibration . Since then I feel that problem on 8/2/23 was caused by the transfer case issues, slowing down the jeep would bang when coming to a stop, as if someone hit us from behind. Whet to the dealer today 9/3/25 and the told us we needed a new transfer case and other related issues.

The service 4wd light went on. It was diagnosed as a faulty power transfer unit. There is a recall for my make , model and year but not my vin#.

The contact owns a 2019 Jeep Cherokee. The contact stated while driving 45 MPH, the “Service 4WD” warning light illuminated. While accelerating, the transmission was slow to engage before shifting into the next gear. The contact linked the failure to NHTSA Campaign Number: 25V011000 (Power Train). The vehicle was taken to the local dealer, where it was diagnosed and determined that the PTU needed to be replaced. The dealer informed the contact that parts were on backorder. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 148,000.

The contact owns a 2019 Jeep Cherokee. The contact stated that while his son was driving 50 MPH, the message "4WD Unavailable" was displayed and remained displayed for the entire day. The vehicle was taken to the dealer where it was diagnosed, and it was determined that an undisclosed part in the transmission needed to be replaced. The vehicle was not repaired; however, the dealer informed the contact that the dealer was waiting for the part to repair the vehicle. The contact related the failure to the NHTSA Campaign Number: 25V011000 (POWER TRAIN). The manufacturer was made aware of the failure and informed the contact that the VIN was not included in the recall. The contact was referred to NHTSA Hotline to file report the failure. The failure mileage was 70,000.

While driving onto the highway vehical 4wd service light came on with loss of power like the transmission or ptu was in natural motor rpms came up without power to the wheels trying to merge ptu engaged with a loud clunk and jerk then started to make a clicking noise 10 miles after. Replaced cv axles and replacing drive shaft. Finding out the ptu needs to be replaced due to a faulty clip that caused worn splines loss of traction causing further unsafe driving issues. Having the vehical brought to the dealership.

The contact owns a 2019 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 25V011000 (Power Train). The contact stated that while driving out of the driveway, the vehicle lost motive power. The contact stated that the vehicle failed to respond while in drive(D) or reverse(R). The contact was able to roll the vehicle back into the driveway. The 4WD warning light was illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 68,000.

I have a diagnosed PTU failure in my 2019 Jeep Cherokee Trailhawk it has 55k on the vehicle. The vehicle is not safe to drive in the michigan winter, and i have contacted my jeep dealer who said there is nothing they could do.

In the past two weeks, my car has stalled three times, all occurring approximately 5-10 minutes after starting my drive. Everything works fine until I apply the brakes, at which point the car immediately stalls while in traffic. Fortunately, each time, I was able to turn on my hazard lights, pull over to the side of the road, and restart the car—though it took some effort. Each incident also happened when my automatic start-stop system was turned off. These stalling incidents seem similar to a recall issue from 2020, where a computer system update was required. However, in 2020, I was unable to restart the car without a jump after it stalled. There have been no warning lights on the dashboard, and the car has not yet been independently reviewed by a dealer.

My 2019 Jeep Cherokee Trailhawk Elite has had a recall on the PTU for some time now with no remedy in the near future. Serious safety issues are at stake. This recall may cause a crash without warning due to loss of motive power. Also, loss of park function can cause vehicle to cause injury or death as well while outside the vehicle. How can MOPAR not have to fix this in a timely manner? How it this not illegal? I still have to finish paying the money I owe on something that isn't worth more than the amount I can get for the metal I can scrap from it. Jeep knew about this in my 2014 Cherokee, unfortunately I bought another one. 12/2023 Canada was aware. It took until January 2025 for us to be formerly informed of a recall. I get warning lights and transmission seems to be in neutral at times.

Airbags didn't deploy when I was hit by another driver whose speed was greater than 35mph n the other driver didn't break or slow down when hitting me on the driver n left passenger doors. I requested for my insurance company to preserve the vehicle for inspection but I don't know how long they can hold it because it was determined a TOTAL LOSS. When I was hit NONE of my airbags deployed n because of that, left side of my head n shoulder were slammed into driver's door. The vehicle was inspected by my insurance n a certified mechanic n due to impact n location of damage done to vehicle, both parties determined vehicle was TOTAL LOSS n couldn't b repaired. There were no warnings lamps or ANY messages n other symptoms of the problem prior to deployment failure.

Vehicle is hard to turn since it is locked in to all wheel drive . I had Northtown Jeep ( dealership) look at it and they knew what it was just after one quick ride around the building. The car has 28543 miles on it and is out of warranty. They told me that the PTU was faulty and that also caused damage to the rear differential. This vehicle from day one sounded and felt a bit (odd) but I just figured that this was normal but it wasn't until this year when leaving the driveway that it got to the point that we could not even drive the car.The dealership said it would cost roughly 6800.00 to repair both the ptu and the differential, which I can not afford.