There are 42 owner-reported electrical system complaints for the 2003 Jeep Grand Cherokeein NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
ELECTRIC DOOR LOCK ON DRIVERS SIDE MAKES A LOUD BUZZING SOUND WHEN TRYING TO ENGAGE.
I WAS DRIVING AND SMELLED BURNING. PULLED OVER ON A FOUR LANE HIGHWAY. I THEN SAW SMOKE. I DROVE A BLOCK AWAY TO A SAFE SPOT GOT OUT OF THE CAR AND CALLED 911. THE FIREFIGHTERS EXTINGUISHED AN ELECTRICAL FIRE THAT STARTED IN MY PASSENGER SIDE DOOR. THEY BELIEVE THE MOTOR IN MY DOOR CAUGHT FIRE. I HAD TO HAVE THE VEHICLE TOWED. NOW I'M AT A LOSS AS TO WHAT TO DO. THANK GOD I HAD JUST DROPPED MY SON OFF AT SCHOOL SO NO INJURIES.
TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE WINDOWS, LOCKS, AND OTHER ELECTRICAL SYSTEMS BECAME INOPERABLE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ELECTRIC MOTOR AND DRIVER SIDE DOOR PANEL FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED SEVERAL TIMES. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 98,700.
TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. WHEN ATTEMPTING TO REMOVE THE KEYS FROM THE IGNITION, THE ENGINE WAS STILL RUNNING. DUE TO THE FAILURE, THE BATTERY WAS CHANGED TWICE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 162,000.
THE WIRE HARNESS GOING TO THE DRIVER DOOR IS NOT LONG ENOUGH SO WHEN YOU OPEN THE DOOR THE WIRES WILL BECOME LOSE OR DISCONNECT AS A RESULT IN THE POWER LOCKS,POWER MIRRORS,POWER WINDOWS, EVIC CENTER TO MALFUNCTION AND THE ALL THE DOME LIGHTS REMAIN ON. AND I'M NOT THE ONLY VEHICLE TO HAVE HAD THIS PROBLEM THERE ARE HUNDREDS WROTE ON THE JEEP FORUM.
TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 30 MPH, THE CRUISE CONTROL STOPPED WORKING AND THE INTERIOR LIGHTING REMAINED ILLUMINATED. THE CONTACT ALSO STATED THAT THE DOORS AND REAR WINDOWS DID NOT LOCK. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER (MARK'S CASA CHRYSLER, JEEP, ALBUQUERQUE, NEW MEXICO) WHERE IT WAS DIAGNOSED THAT THE MASTER CONTROL MODULE MALFUNCTIONED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. ADDITIONALLY, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS). THE DEALER WAS NOT CONTACTED FOR THE RECALL REPAIRS. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.
I WAS TRAVELING ON A SIDE STREET IN HUNTINGTON, WV ABOUT 30 MPH WHEN ALL OF A SUDDEN THE MOTOR SHUTDOWN EVERYTHING SHUTDOWN AND I TRIED TO MOVE THE JEEP OUT OF THE LINE OF TRAFFIC. THIS IS VERY DIFFICULT SINCE THERE WAS NO POWER TO THE VEHICLE. I WAS HEADED TOWARD I-64 ON THE ON RAMP WHEN ALL OF A SUDDEN IT HAPPEN AGAIN. CAR WERE COMING TOWARD ME AND WITH MUCH DIFFICULTY I MANAGE TO GET IT PARTIALLY OUT OF THE ROAD. I FINALLY GOT IT STARTED BACK UP AND IT HAPPENED ON TWO OTHER OCCASIONS. I AM AFRAID TO DRIVE MY JEEP. I NEED HELP IN KNOWING WHAT TO DO. AUTOZONE PUT THE INSTRUMENT TO HELP DIAGNOSE THE PROBLEM AND CHECK INDICATED THE BATTERY IS GOOD. WHAT SHOULD I DO? *TR
HEAT STOPS WORKING - ISSUE WITH DOORS INSIDE ENGINE - SPOKE WITH MECHANIC SAID VERY COMMON ON THESE VEHICLES AND SHOULD BE RECALLED. *TR
CANNOT GET THE POWER WINDOWS TO WORK..AFTER CLOSING & OPENING THE DRIVER DOOR AND TURNING THE INSIDE LIGHTS OFF & ON IT WORKS VERY RARELY.. THIS STARTED IN EARLY JUNE 2014.... THIS IS UNSAFE WHEN MY GRANDCHILDREN ARE IN THERE CAR SEATS AND THE WINDOWS DECIDE TO MALFUNCTION.. I AM AFRAID THEY COULD EXIT THE JEEP WHILE IT IS MOVING CAUSING INJURY OR EVEN A FATALITY !!! *TR
TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE STALLED INTERMITTENTLY WITHOUT WARNING. IN ADDITION, THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO REPLACED THE ALTERNATOR, THE FUEL PUMP, THE OXYGEN 2 SENSOR, AND THE CAM SENSOR, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 121,000.
I FIRST RECEIVED A RECALL NOTICE IN JAN 2013 AND HAVE MADE NUMEROUS ATTEMPTS TO HAVE THE RECALL CORRECTED TO NO AVAIL THROUGH A REGISTERED CHRYSLER DEALER. I AM TOLD THE PARTS ARE JUST NOT AVAILABLE AS OF YET. I WAS TRAVELING DOWN THE ROAD FOR APPROXIMATELY 30 MINUTES AT 45 MPH WHEN SUDDENLY THE AIRBAG LIGHT CAME ON. IT STAYED ON FOR ALMOST 10 MINUTES THEN WENT OFF, THEN CAME BACK ON AGAIN WITHIN 5 MINUTES. I WAS VERY FRIGHTENED SINCE THE RECALL NOTICE STATES THAT IT IS POSSIBLE FOR THE AIRBAG TO INADVERTENTLY DEPLOY AFTER THE AIRBAG LIGHT COMES ON. I CALLED THE DEALER AGAIN AS SOON AS I RETURNED HOME TO ADVISE THEM AND REMIND THEM THEY HAD ME ON A LIST. HOWEVER, I WAS TOLD THE PARTS ARE STILL NOT AVAILABLE, SO THEY GAVE ME A TOLL FREE NUMBER 800-992-1997 WHICH I CALLED AND WAS TOLD ONCE AGAIN THAT AS OF NOW THE PARTS ARE NOT AVAILABLE AND TO JUST CONTINUE DRIVING THE CAR. I HOPE THE AIRBAG DOES NOT DEPLOY WHILE I AM DRIVING CAUSING A HEART ATTACK OR FATAL CAR CRASH.
INTERMITTENT FAILURE OF RIGHT STOP LIGHT AND TAILLIGHT EVEN AFTER BULB REPLACEMENT. *TR
THE VEHICLE WAS PARKED. A FIRE BEGAN FROM UNDERNEATH THE DRIVER'S SEAT WHICH IS BELIEVED TO BE AN ELECTRICAL FIRE. IT DESTROYED THE SEAT AND SURROUNDING AREA. NO ONE WAS IN THE VEHICLE AT THE TIME. IT APPEARED TO SMOLDER FOR SEVERAL HOURS. THE FIRE WAS DETECTED EARLY ENOUGH SO THAT THE ENTIRE VEHICLE WAS NOT AFFECTED. *TR
TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE RIGHT DIRECTIONAL BLINKER FAILED. THE BLINKER REMAINED ILLUMINATED CONSTANTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO HAVE A DIAGNOSTIC OR REPAIRS PERFORMED. THE FAILURE MILEAGE WAS 44,100 AND THE CURRENT MILEAGE WAS 44,885. ...UPDATED 08/22/13 *BF THE CONSUMER STATED WHEN HE UN-LOCKED THE DOOR WITH THE KEY, THE HAZARD LIGHTS CAME ON. HE CHANGED ALL THE BULBS AND THE BLINKERS, BUT THE LIGHTS STAYED ON. HE WAS UNABLE TO USE THE BLINKERS, AND HE HAD TO UN-HOOK THE BATTERY FOR A COUPLE OF HOURS. THE TAIL LIGHTS WERE ALSO REPLACED, BUT THEY STILL DIDN'T WORK.
IN APRIL 2007 I PURCHASED A 2003 JEEP GRAND CHEROKEE FROM JACKY JONES CHRYSLER IN HAYESVILLE NC, IN JANUARY 2013 I RECEIVED A RECALL NOTICE M35 CONCERNING THE AIR BAG PROBLEM WAS TO BE REPAIRED, AS OF 1/14/2014 AFTER TRYING TO GET THIS RESOLVED FOR A YEAR, STILL NOTHING HAS BEEN DONE AND I KEEP GETTING A RUNAROUND, CAN YOU HELP ME GET THIS RESOLVED? [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
HAD MY JEEP FOR ABOUT 4 YEARS NOW, AND I'VE RECENTLY HAD MANY ISSUES WITH IT. FOR ONE, THERE'S A RECALL, WHICH PARTS ARE NOT AVAILABLE RIGHT NOW FOR AN ORC SENSOR. THE RECALL LETTER SAID THERE MAY BE A CHANCE THAT IT COULD CAUSE AN ELECTRICAL DISTRESS ON THE COMPUTER. NOW, I DON'T KNOW IF THESE CAUSED MANY ELECTRICAL ISSUES OR NOT, BUT I'D LIKE TO SEE SOMETHING DONE ABOUT IT. AROUND LATER NOVEMBER 2012 I TOOK THE JEEP TO GET THE AC/HEATER WORK BECAUSE IT WASN'T WORKING. PAID $400.00, LABOR AND PARTS. ALSO GOT MY SIGNAL LIGHTS FIXED, BECAUSE THEY WEREN'T WORKING EITHER. FEW MONTHS PASS, NOW ITS MARCH 2013. THE SIGNAL LIGHTS WORK WHEN THEY WANT, EVEN AFTER GETTING IT FIXED. THE RIGHT SIGNAL LIGHT WORKS FINE, THE LEFT WORKS WHEN IT WANTS. MY DRIVER FOGLIGHT WENT OUT. I DON'T HAVE A BAD BULB SO WHAT IS IT? FEW WEEKS LATER, DRIVER HEADLIGHT GOES OUT. AGAIN, NO BLOWN BULB. FEW MORE WEEKS PASS, AND MY AC/HEATER STOPPED WORKING AGAIN. WHY? ALSO, THE DRIVER TAIL LIGHT, AT TIMES GOES OUT. NO BAD BULB. I FEEL AS IF I GIVE IT MORE TIME, THE PROBLEM IS JUST GOING TO GET WORSE. WE NEED TO LOOK INTO THIS PROBLEM. *TR
TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE AIR CONDITIONING UNIT FAILED TO COOL PROPERLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE COMPRESSOR WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FOLLOWING DAY THE FAILURE RECURRED. THE MECHANIC THEN REWIRED THE AIR CONDITIONING UNIT BUT TO NO AVAIL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 70,000.
TURN SIGNALS NOT WORKING, BUT HAZARD LIGHTS WORK. *TR
FOR AN AMERICAN MADE CAR THIS IS VERY UPSETTING. SEEMS LIKE AMERICAN CARS ARE MADE TO BREAK DOWN AND NOT LAST. A WAY FOR THESE CORPORATIONS TO MAKE MONEY. MY VEHICLE HAS NO HEAT AND HAS BEEN VIEWED BY A MECHANIC AND THE COST ARE INCREASINGLY UNFAIR. WITH ON 62K MILES, THIS ISN'T RIGHT! *TR
DRIVING ALONG, CAR SIMPLY CUTS OFF. NO WARNING. SOLUTION IS TO DISCONNECT BATTERY CABLES, WAIT ABOUT 5 MINUTES, RECONNECT AND RESTART. DEALERS ARE BAFFLED. NO KNOWN RELIABLE FIX. VERY DANGEROUS IF ON BRIDGE, INTERSTATE OR TUNNEL. ESPECIALLY A PROBLEM AT NIGHT, AS "FIX" INVOLVES SHUTTING OFF ALL LIGHTS INCLUDING HAZARD WARNING LIGHTS. *TR
Showing 1–20 of 42 complaints
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on Apr 25, 2026