NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2013 Jeep Grand Cherokee. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
ON OCTOBER 15, 2014 I TOOK MY 2013 JEEP GRAND CHEROKEE TO MOORE AUTO GROUP 8590 WEST BELL ROAD PEORIA, AZ TO ADDRESS RECALL (P36 SUN VISOR WIRING). THE RECALL STATES; THE SUN VISOR VANITY LAMP WIRING ON YOUR VEHICLE MAY EXPERIENCE A HIGH RESISTANCE SHORT AFTER A SERVICE REPAIR TO THE SUN VISOR, HEADLINER OR WHILE GAINING ACCESS ABOVE THE HEADLINER. THIS MAY RESULT IN AN INOPERATIVE VANITY LAMP AND INCREASE RISK OF FIRE. ON FEBRUARY 4, 2015 WHILE PARKED, ENGINE NOT RUNNING, LOCKED AND UNOCCUPIED, IN A GROCERY STORE PARKING LOT, THE CAR ERUPTED IN FLAMES. THE SOURCE OF IGNITION WAS A SHORT IN THE WIRING ABOVE THE HEADLINER AT THE PASSENGER SIDE SUN VISOR. I BELIEVE THAT IN THE INTEREST OF SAFETY, ANY AND ALL OWNERS OF VEHICLES THAT HAD THIS RECALL MAINTENANCE PERFORMED AT MOORE AUTO GROUP BE ADVISED TO RETURN FOR REINSPECTION. *TR
TL*THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. WHILE DRIVING 25 MPH AND ATTEMPTING TO ENGAGE THE BRAKES, THE BRAKES FAILED TO STOP THE VEHICLE. AS A RESULT, THE CONTACT REAR ENDED THE PRECEDING VEHICLE. THE CONTACT DID NOT SUSTAIN ANY INJURIES AND IT WAS UNKNOWN IF A POLICE REPORT WAS FILED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 21,000.
TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL*THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE ENGINE STALLED. THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE POWER TRAIN, THE TRANSMISSION CONTROL MODULES AND THE INTEGRATED POWER MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 25,300.
TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V634000 (ELECTRICAL SYSTEM) AND 15V115000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIRS. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBERS: 14V391000 (ELECTRICAL SYSTEM) AND 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 3/3/15*CN UPDATED 6/15/2015 *JS
TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. WHEN SECURED IN PARK, THE VEHICLE WOULD ROCK BACK AND FORTH WITHOUT WARNING. THE FAILURE ALSO OCCURRED WHEN SHIFTING GEARS. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 36,000.
TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
ON JAN 7, 2015, WHILE I WAS DRIVING TOWARDS THE GARAGE, MY VEHICLE (GRAND CHEROKEE 2013) SUDDENLY (UNEXPECTEDLY) ACCELERATED AND, ALTHOUGH I PRESSED THE BRAKE PEDAL, IT CRASHED AGAINST THE WALL. THE VEHICLE ACTIVATED AIRBAGS BURNING AND BRUISING MY BODY; I WENT TO THE ER AND RECEIVED MEDICAL ASSISTANCE. SOME OF THE PARTS REPLACED FOR THIS CRASH INCLUDED, BUMPER AND HOOD ASSEMBLIES, A/C DUCTS AND EVAPORATOR, GRILLE, RADIATOR, HEADLIGHT, COMPUTER, WIPER WASH CANISTER, WATER PUMP, FAN, SEAT BELT AND ONE FENDER, ETC. IN ADDITION THE CRASH TOLL CAUSED STRUCTURAL DAMAGES TO THE PROPERTY. THE SERVICE SHOP COMPLETED THE REPAIRS ON FEB 27, 2015. ON MARCH 2 AND MAY 20, 2015 I TOOK THE VEHICLE TO THE AUTHORIZED SERVICE CENTER BECAUSE OF TRANSMISSION SHIFTING FAILURES. THEY FINALLY CHANGED THE WHOLE TRANSMISSION BY MAY 29, 2015. ON JULY 2 I TOOK IT BACK TO THE SERVICE CENTER BECAUSE THERE WAS A NOISY RIDING AND CHECK ENGINE WAS ON; BY JULY 16 THEY HAD REPLACED ONE SHOCK ABSORBER, THE GAS PUMP AND TANK, AND ONE OXYGEN SENSOR (MILEAGE AT THIS POINT 22,594). ON JULY 22, 2015 I WENT BACK AGAIN BECAUSE OF CHECK ENGINE AND THEY KEPT THE VEHICLE FOR REPLACING THE CATALYST. BECAUSE OF THE UNEXPECTED ACCELERATION EVENT, ALL ABOVEMENTIONED REPAIRS, PLUS FIVE EXECUTED RECALLS (ONE STILL OPEN R909/NHTSA 14V-115) AND AN IMMINENT SIXTH RECALL FOR START BUTTON (THAT DOES NOT SHUTS OFF); I DON'T TRUST THIS VEHICLE'S SAFETY AND QUALITY. I'M AFRAID OF HURTING ME OR SOMEONE ELSE; I COULD NOT AFFORD REPAIRS AT UPCOMING WARRANTY EXPIRY. THEREFORE, I HOPE YOU BUY BACK THIS DEFECTIVE GRAND CHEROKEE 2013.
TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V152000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) AND STATED THAT THE PARTS NEEDED WERE NOT AVAILABLE. THE DEALER DID NOT PROVIDE A SPECIFIC DATE FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 5/11/15*CN UPDATED 05/14/15*JB
TRANSMISSION SLIPPED OUT OF GEAR AND KNOCKED MY WIFE DOWN. RAN OVER HER . BROKE ARM IN 2 PLACES. CUT GASH ON HEAD. CUT 8" GASH ON ARM. RAN OVER HER LEG. DIDN'T BREAK FOR SOME UNKNOWN REASON. TIRE BARELY MISSED HER HEAD. CAR THEN WENT THROUGH CHAIN LINK FENCE DAMAGING CAR $ 1600.00. HAPPENED JAN. 2015. WIFE STILL IN PAIN. THE VEHICLE WAS STATIONARY. SHE GOT OUT TO OPEN DRIVEWAY GATE OFF COUNTY ROAD
TL*THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE ATTEMPTING TO LOCK THE DOORS, THE FRONT DRIVER SIDE DOOR FAILED TO AUTOMATICALLY AND MANUALLY LOCK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. IN ADDITION, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC), 14V391000 ( ELECTRICAL SYSTEM) AND 14V634000 ( ELECTRICAL SYSTEM) HOWEVER, THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 800.
I RECEIVED A SAFETY RECALL FOR MY JEEP GRAND CHEROKEE LIMITED SOMETIME EARLY JANUARY 2015 (R09), AND WAS TOLD THAT THAT THE PARTS WERE NOT AVAILABLE FOR REPAIR AT THAT TIME. TO DATE I HAVE YET TO RECEIVE ANY WORD FROM JEEP AS TO WHEN THIS REPAIR WILL BE STARTED OR COMPLETED. WHY IS IT TAKING SO LONG FOR A SAFETY ISSUE TO BE RESOLVED?
TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBERS: 14V154000(SERVICE BRAKES , SERVICE BRAKES, HYDRAULIC) AND 14V634000(ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PARTS WERE UNAVAILABLE. THE DEALER WAS UNCERTAIN OF WHEN THE PARTS WOULD BECOME AVAILABLE TO SERVICE THE VEHICLE UNDER THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE VIN WAS UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
I MERGED OFF OF THE INTERSTATE, WHEN TRYING TO HURRIEDLY SLOW DOWN AT STOP SIGN I WAS NOT ABLE TO STOP PROMPTLY, I THEN PROCEEDED TO SLIDE INTO INTERSECTION, AND WAS STRUCK ON DRIVER'S SIDE BY F-250. I HAD JUST RECEIVED A RECALL THE PRIOR THURSDAY ON MY ALTERNATOR DIODES, AND IT SAYS POSSIBLE EFFECTS ON BRAKE LOCK SYSTEM. CURRENT PARTS WERE NOT AVAILABLE FOR IT TO BE RESOLVED YET. *TR
TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBERS: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC), 14V391000 (ELECTRICAL SYSTEM), AND 14V634000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PARTS NEEDED WERE UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 65 MPH AND PASSING ANOTHER VEHICLE, THE VEHICLE EXPERIENCED EXCESSIVE HESITATION. THE FAILURE RECURRED NUMEROUS TIMES AND BECAME PROGRESSIVELY WORSE. WHILE DRIVING 75 MPH, THE ENGINE POWER REDUCED TO 25 MPH UNTIL REACHING THE DESTINATION. THE VIN WAS NOT INCLUDED IN THE RECALL FOR THE ELECTRICAL SYSTEM. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 61,500.
TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER INFORMED THAT THE RECALL PART WAS NOT AVAILABLE AND DID NOT HAVE AN AVAILABILITY DATE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V631000 (ELECTRICAL SYSTEM, VISIBILITY) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V634000 (ELECTRICAL SYSTEM) AND 15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V391000 (ELECTRICAL SYSTEM), 14V634000 (ELECTRICAL SYSTEM) AND 15V115000 (ELECTRICAL SYSTEM), HOWEVER, THE PARTS TO PERFORM THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
WHEN TAKING OFF FROM A STOP, OR BETWEEN 1ST AND 2ND GEAR (AND OCCASIONALLY WHEN COMING TO A STOP AND DOWN SHIFTING), A LOUD THUD IS HEARD AND FELT, IT WAS BROUGHT IN TWICE FOR REPAIR.. SOFTWARE WAS UPDATED AND THE TRANNY SOFTWARE FLASHED, HOWEVER THE PROBLEM STILL OCCURS.
TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V364000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER INFORMED THAT THE RECALL PART WAS NOT AVAILABLE AND DID NOT HAVE AN ESTIMATED DATE FOR WHEN THE PART WOULD BE AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION RECALL NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.
TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO STATE WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
I HAVE A 2013 JEEP GRAND CHEROKEE, I HAVE TAKEN MY CAR TO THE DEALERSHIP TWICE NOW FOR THE ENGINE STALLING AS I CLIMB A HILL AND FOR IT KICKING INTO GEAR WHEN SITTING STILL WITH MY FOOT STILL ON THE BRAKE. THE CAR JERKS EXTREMELY HARD TO THE POINT WHERE YOU THINK YOU HAVE BEEN HIT BY ANOTHER CAR. IT ALSO DOES THIS WHEN SWITCHING BETWEEN THE FIRST 3 GEARS. THE FIRST TIME I TOOK IT IN, THE DEALERSHIP TOLD ME THEY HAD TO ADJUST THE COMPUTER ON THE ENGINE. THIS DID NOT WORK AS I AM STILL EXPERIENCING THE SAME ISSUE. I ALSO HAVE NOTICED A DECREASE IN MY MILEAGE PER GALLON. I WAS GETTING 14 AND AM NOW GETTING 9 MILES PER GALLON. MY OUTLET BUTTONS ARE ALL STICKING ON MY DASHBOARD AND ARE HARD TO THE TOUCH TO TURN ON. WHEN TRYING TO TURN ON ONE BUTTON, ALL BUTTONS LIGHT UP. IE..PARKING ASSISTANCE, SKID CONTROL, ETC. MY HEADLIGHTS ALSO WOULD NOT TURN ON WHEN DRIVING. THE ONLY LIGHTS THAT WORKED WERE THE HIGH BEAMS. THIS HAS HAPPENED TO ME THREE TIMES WHILE DRIVING. THE DEALERSHIP STATES THAT THEY CAN NOT REPLICATE THE ISSUE. *TR
TL-THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V154000 (BRAKES). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. NE
TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 12/03/2014*LJ UPDATED 01/27/15*JB
TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V391000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE UPDATED 12/03/14*LJ
TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) AND NHTSA CAMPAIGN NUMBER: 14V391000 (LIGHTING, ELECTRICAL). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
I HAVE REPLACED THE TAIL LIGHTS (4X WITHIN 12MONTHS), FOG LIGHT (AFTER ONE EXPLODED AND MELTED THE HOUSING), LIGHTS IN VISOR (SAFETY RECALL), DAY TIME RUNNING LIGHTS (6X), A SENSOR HAS QUIT WORKING ON THE ENGINE MODULE THAT TELLS THE ENGINE WHEN IT IS UP TO TEMPERATURE, AND THE LEATHER DASH SUDDENLY WARPED. MY VEHICLE HAS 60,000 MILES ON IT AND ALREADY I HAVE REPLACED VARIOUS LIGHTS ON IT (THE DAY TIME RUNNING LIGHTS NEED A TRAINED MECHANIC) COSTING ME A TON OF MONEY. THE WARPED DASH WAS INSPECTED BY THE MANAGER OF RICE CHRYSLER DODGE IN KNOXVILLE, TN INFORMED ME THAT THE GLUE ALLOWED THE DASH TO LIFT AND THAT I WOULD HAVE TO PAY FOR THIS MANUFACTURE DEFECT, AND I JUST RECEIVED A LETTER IN THE MAIL THAT ANOTHER SAFETY RECALL IS BEING ISSUED FOR THE ENGINE STALLING THAT COULD CAUSE A DEADLY ACCIDENT. I THINK THAT MY VEHICLE SHOULD BE REGISTERED AS A LEMON, I HAVE ALWAYS TRUSTED JEEP, ALWAYS HAD JEEPS, BUT THIS ONE HAS BEEN A COSTLY MISTAKE. *TR
TL-THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE VIN WAS UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. NE
HI.I REQUESTED A REPAIR FOR THE BRAKE BOOSTER FOR MY JEEP GRAND CHEROKEE 2013, FROM MY DEALER BERRIOS AUTO GALLERY CAGUAS PUERTO RICO, SINCE APROX.2 MONTHS...EVERY WEEK I ASK THEM ABOUT THE ITEM, THEY RESPOND WE DT HAVE IT YET...I RECEIVED BY MAIL TODAY THE NOTICE OF RECALL P14/NHTSA 14V-154..I CALL THE DEALER,SAME RESPONSE...PLEASE INVESTIGATE,I THING THIS DEALER IN NOT SERIOUS ENOUGH AND THE SERVICE IS BAD...THANK YOU.GOD BLESS NHTSA ..THE NUM 2 INCIDENT INFO..N/A. *TR
WE RECEIVED A RECALL FOR THIS JEEP LAST FALL(2014). THE NUMBER IS P60/NHTSA 14V-634 LABELED ALTERNATOR. THE RECALL STATES THAT THE ALTERNATOR DIODES IN OUR VEHICLE MAY EXPERIENCE A RAPID FAILURE. VARIABILITY IN THE FAILURE MODE RANGES FROM NO OUTPUT, REDUCED OUTPUT, AND/OR A FULLY SHORTED TO GROUND CONDITION. DEPENDING ON THE ALTERNATOR FAILURE MODE AND TIMING, VEHICLE ELECTRICAL SYSTEM VOLTAGE MAY DROP TO CRITICAL LEVELS, DISABLING SYSTEMS SUCH AS ANTILOCK BRAKE SYSTEM(ABS), ELECTRONIC STABILITY CONTROL(ECS), ELECTRONIC CONTROL MODULE(ECM),AND/OR CENTRAL BODY CONTROLLER(CBC). THE DRIVER WILL HAVE LITTLE OR NO DETECTION OF THE ALTERNATOR FAILING,WHICH CAN RESULT IN VEHICLE SHUTDOWN WHILE DRIVING AND/OR AN UNDERHOOD ELECTRICAL FIRE. WE CONTACTED OUR DEALER TWICE IN THE LAST 5 MONTHS AND BOTH TIMES WERE TOLD THEY DO NOT HAVE THE PARTS. BY THEIR OWN STATEMENT THIS COULD RESULT IN A CRITICAL AND DISABLING SITUATION. WE SHOULD HAVE THIS REPLACED TODAY OR GIVEN A SAFE VEHICLE TO DRIVE UNTIL OURS IS MADE SAFE. HOW LONG DO THEY GET TO PUT OFF REPAIRING THIS????? WHY HAS JEEP NOT MADE THESE PARTS AVAILABLE? AND IF THEY HAVE WHY ARE DEALERS NOT INSTALLING THEM. OUR DEALER IS FOX CHRYSLER DODGE JEEP IN AUBURN, NEW YORK. *TR
TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. WHILE PARKED, THE CONTACT NOTICED SMOKE COMING FROM THE VANITY LAMP. THE CONTACT ALLOWED THE SMOKE TO VANISH. THE CONTACT DID NOT SUSTAIN ANY INJURIES. THE VEHICLE WAS TOWED TO THE DEALER, BUT NO DIAGNOSTIC TESTING WAS PERFORMED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 14V391000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 36,000.
TL*THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
I HAVE GOTTEN TWO SAFETY RECALLS FROM JEEP. THE FIRST ONE IS P14/NHTSA 14V-154 ( BRAKE BOOSTER MAY PREMATURELY CORRODE) AND THE SECOND IS P36/NHTSA 14V-391 ( SUN VISOR VANITY LAMP MAY EXPERIENCE HIGH RESISTANCE SHORT). I HAVE CALLED SEVERAL DEALERSHIPS TO TRY TO GET MY CAR IN FOR THEM TO CHECK AND HAVE EITHER BEEN TOLD THEY DON'T HAVE THE PART OR ARE "TOO BUSY TO SERVICE MY CAR". I WAS EVEN TOLD AT HELFMAN DODGE CHRYSLER JEEP AND RAM IN HOUSTON (713)533-6100 THAT THEY COULDN'T SERVICE MY CAR BECAUSE THEY WERE TOO BUSY AND UNDER STAFFED AND THEN THE MAN SAID " I DON'T MEAN TO BE RUDE, BUT IT'S TRUE". MY SERVICE ENGINE SOON LIGHT ALSO CAME ON AT ONE POINT AND THEY SAID THEY COULDN'T TAKE MY CAR IN. I AM VERY FRUSTRATED WITH JEEP'S COSTUMER SERVICE. I ALSO CALLED THE DEALERSHIP I BOUGHT MY CAR FROM (AUTO NATION) CHRYSLER JEEP AND DODGE IN SPRING, TEXAS THREE TIMES AND NEVER RECEIVED A PHONE CALL BACK AFTER LEAVING THREE MESSAGES WITH THE SERVICE OPERATOR. I WAS TOLD TO FILE A COMPLIANT ON THIS WEBSITE IF THE RECALLS WERE NOT TAKEN CARE OF WITHIN A REASONABLE TIME. THANK YOU FOR YOUR TIME. *TR
TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) AND NHTSA CAMPAIGN NUMBER: 14V391000 (ELECTRICAL). HOWEVER, THE PARTS NEEDED TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 10/30/14*LJ UPDATED 4/24/2015 *JS