2013 Jeep Grand Cherokee Complaint Log

VEHICLE WILL NOT START EVERYTIME AND ONCE IT'S JUMPERED TO ANOTHER CAR IT STARTS NO PROBLEM. SOMETIMES IT WILL START THEN IMMEDIATELY JUST DIE. VEHICLE HAS NEVER STALLED WHILE DRIVING. I BOUGHT IT DEC 2019 W/ 102K, IT NOW HAS 120K I DRIVE 400 MI/WK FOR WORK. I HAD TO BUY AN EXTENDED WARRANTY BECAUSE OF THE MILES AND THE WARRANTY CO. IS SAYING THEY WON'T FIX THIS AIR BAG MODULE AND SEAT BELT ISSUE AS WELL. THIS CAR NEEDS TO BE BOUGHT BACK BY THE DEALERSHIP. THE DEALER HAS ALL PAPERWORK BECAUSE THEY STILL HAVE MY CAR.

MY COMPLAINT IS REGARDING NHTSA RECALL V62/NHTSA 19V-813 FOR MY 2013 JEEP GRAND CHEROKEE. THE ISSUE IS THAT THE RECALL HAS BEEN IN EFFECT FOR OVER A YEAR AND THERE IS STILL NO FIX. MY VEHICLE HAS CUT OFF WHILE DRIVING ON THE INTERSTATE AND NOW DOES NOT START AT ALL. I HAVE A CAR THAT I CANNOT DRIVE, FIX, OR SELL DUE TO NO FAULT OF MY OWN. MY ONLY DESIRE IS A REPLACEMENT VEHICLE OR AT LEAST A REFUND OF THE CURRENT VALUE. WE CONTACTED THE JEEP CUSTOMER SERVICE HOTLINE AND THEIR RESPONSE IS THAT THE COST WOULD BE TOO GREAT TO THE COMPANY. THESE VEHICLES ARE DANGEROUS AND THE FACT THAT THERE'S STILL NO FIX SHOULD BE VERY TROUBLING. NO ONE SHOULD BE DRIVING A VEHICLE THAT IS KNOWN TO CUT OFF AT ANYTIME. PLEASE MODIFY THIS RECALL TO ORDER A REPLACEMENT OR REFUND FROM JEEP. IT'S GENUINELY THE ONLY SAFE THING TO DO. THANK YOU.

THE CAR HAS SHUT OFF WHILE DRIVING DUE TO THE FUEL PUMP RELAY ISSUE. WE HAVE TAKEN IT IN TO THE DEALERSHIP TO REPAIR; HOWEVER, THEY STATE IT COULD TAKE A YEAR OR MORE DUE TO LIMITED SUPPLY OF THE PARTS REQUIRED. THE CAR IS INOPERABLE, BUT CHRYSLER IS REFUSING TO PROVIDE A RENTAL CAR OR OFFER A REASONABLE PURCHASE PRICE. PLEASE HELP OR LET ME KNOW WHO CAN!

I cannot get this fixed. I have been 30th on the list since January and the dealer tells me they only get 1 part every so often. I have this vehicle parked as I refuse to drive since there is a recall. I need help getting the fuel pump component to the Pueblo, CO jeep dealer so I can get my care fixed.

DROVE MY CAR ALL DAY COMPLETELY FINE ALL DAY NO ISSUES. WENT TO START IT TO GO GET FOOD AND IT WOULDN'T START. TRIED ABOUT FOUR TIMES THEN FINALLY HAD TO DISCONNECT AND RECONNECT THE BATTERY TO GET IT TO START AND I'VE HAD TO DO THIS ABOUT 15 TIMES IN THE YEAR AND A HALF I'VE HAD THIS CAR.

MY CAR IS STALLING NOT PICKING UP SPEED AND MAKING A NOISE THAT MY ENGINE IS WORKING HARD WHEN STEPPING ON THE GAS . MY ENGINE LIGHT HAS COME ON AND WHEN TRYING TO GET THE RECALLED PART FIXED THE DEALERSHIP IS SAYING THEY DON'T HAVE THE PART AND DO NOT KNOW WHEN IT WILL BE AVAILABLE

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, AN ABNORMAL TICKING SOUND WAS HEARD COMING FROM ENGINE WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE THE VEHICLE WAS DIAGNOSED WITH A DEFECTIVE ROCKER ARM. THE MANUFACTURER WAS CONTACTED AND THE CONTACT WAS INFORMED THAT THERE WAS NO RECALL ON THE VEHICLE. THE CONTACT WAS ALSO INFORMED TO TAKE THE VEHICLE TO AN AUTHORIZED DEALER TO BE SERVICED. THE CONTACT SPOKE WITH FIRKINS CHRYSLER JEEP DODGE RAM (2700 1ST ST, BRADENTON, FL 34208) AND WAS PROVIDED A COST TO DIAGNOSE AND DETERMINE THE CAUSE OF THE FAILURE. THE CONTACT DECLINED THE SERVICE. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT RECENTLY APPEARED ON THE INSTRUMENT PANEL AFTER THE VEHICLE MISFIRED WHILE DRIVING AT A LOW RATE OF SPEED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 125,000.

I HAD CRUISE AT 80MPH ON INTERSTATE HIGHWAY AND DISENGAGED ON EXIT RAMP BY USING THE BRAKE. THE CAR SLOWED BUT I USED BRAKE AGAINN TO YIELD ONTO 4 LANE ROAD AND AGAIN TO CROSS OVER 2 LANES INTO A GAS STATION. I PULLED UP TO PUMP SLOWLY. WHEN I PUT THE BRAKE ON AGAIN TO COMPLETTE THE STOP,THE CRUISE REENGAGED AND THE CAR TOOK OFF. LUCKILY THERE WAS OPEN PARKING SPOT,I AIMED THERE AND CAR JUST KEPT GOING. OVER A CURB, THROUGH ABOUT 75 YARDS OF GRASS AND INTO A FIELD,ABOUT 25 FEET IN. NO BRAKING EVEN THO I TRIED. IN THE BRUSH WAS A CONCRETE BLOCK I HIT THAT CAUSED BOTH PASSENGER TIRES TO BLOW AND THEN THE CAR SLOWED AND WENT TO THE LEFT SOME 5 FEET AND STOPPED. NO AIRBAGS DEPLOYED. I ONLY PLOWED DOWN SMALL BRUSH AND MISSED A TREE IN MY PATH WHEN CAR VEERED LEFT AFTER TIRES BLEW. IT WAS A DRY SUNNY MORNING WITH NO ADVERSE WEATHER CONDITIONS. I HAD ONLY BEEN DRIVING FOR AN HOUR AND HAD STOPPED TO GET GAS AND USE RESTROOM. THEPA STATE TROOPERS CAME BUT SINCE NO DAMAGE TO OTHER PROPERTY AND NO INJURIES, THEY DID NOT FILE A REPORT. USAA INSURANCE NOTIFIED AT ONCE AND TOOK THE CAR. THEY CLAIM IT AS A TOTAL LOSS. I AM BLESSED TO BE OK BUT THIS CRUISE/BRAKE MALFUNCTION COULD HAVE BEEN DEADLY ANYWHERE ELSE. I HOPE YOU WILL INVESTIGATE I WOULD NOT WANT ANYONE ELSE TO EXPERIENCE THIS

THE AIRBAG IN OUR HEADREST HAS BECOME DETACHED AND IS JUST HANGING NO ACCIDENTS.

I HAD TO REPLACE THE ALTERNATOR AND WASN'T AWARE OF RECALL T36 AND NOW MY FUEL PUMP WENT OUT (RECALL V62). MY TRUCK WAS STALLING AT FIRST, NOW IT WON'T RUN AT ALL. WHEN I CALLED THE DEALER AND THEY SAID THERE WERE NO REPLACEMENT PARTS IN STOCK. THE COST TO REPAIR OUT OF POCKET IS $1450.00. ADDITIONAL INFORMATION, IS AVAILABLE UPON REQUEST. THANK YOU!

ON SEPTEMBER 1, 2020 SHORTLY AFTER STARTING THE VEHICLE AND WHILE IN MOTION, THE ENGINE STOPPED CAUSING LOSS OF CONTROL OF THE VEHICLE. I WAS ABLE TO BRING THE VEHICLE TO STOP IN ROADWAY WITH HARD PRESSURE ON BRAKES. FORTUNATELY, NO CONTACT WAS MADE WITH PERSON OR PROPERTY. I ATTEMPTED TO RE-START THE VEHICLE BUT IT WOULD ONLY CRANK AND NOT START. SEVERAL MINUTES LATER WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE HAS HAD TROUBLE STARTING ON MANY OCCASIONS PRIOR BUT THIS WAS THE FIRST TIME IT STOPPED WHILE DRIVING. THE ONLY INDICATION THE VEHICLE HAD LOST POWER WAS WHEN I ATTEMPTED TO SLOW THE VEHICLE AND TURN THE WHEEL. PRIOR TO THIS THE DEALERSHIP HAS EXAMINED THE ISSUE ON AT LEAST FOUR SEPARATE OCCASIONS SPANNING YEARS. I HAVE BEEN TOLD THE FUEL PUMP RELAY HAS BEEN REPLACED TWICE ON THIS VEHICLE. AFTER BOTH OF THESE ALLEGED REPAIRS THE VEHICLE HAS EXHIBITED THE SAME SYMPTOMS AND RETURNED TO THE DEALERSHIP. IN THE LAST VISIT WITH THE DEALERSHIP ON JUNE 23, 2020 AND PHONE CALL WITH FCA US LLC'S CUSTOMER SERVICE ON SEPTEMBER 1, 2020 I WAS DIRECTLY INFORMED THAT NO SOLUTION EXISTS. THERE IS NO ADVANCED NOTICE TO THE DRIVER AS THIS DOES NOT OCCUR EACH TIME THE VEHICLE IS DRIVEN. WHEN THE VEHICLE DOES LOSE POWER WHILE DRIVING, NO NOTICEABLE INDICATION OF THIS DANGER CAN BE QUICKLY OBSERVED BY THE DRIVER. IT WAS ONLY NOTICED WHEN I ATTEMPTED TO MANEUVER THE BRAKES OR STEERING WHEEL. THIS IS A KNOWN AND HAZARDOUS CONDITION CREATED BY FCA US LLC. WHICH THEY HAVE NOT ADEQUATELY ADDRESSED.

A RECALL WAS ISSUED NOVEMBER 14, 2019 TO REPLACE A FUEL PUMP RELAY THAT CAN RESULT IN A NO-START CONDITION OR AN ENGINE STALL IF THE VEHICLE IS RUNNING. A VEHICLE ENGINE STALL WHILE DRIVING CAN CAUSE A VEHICLE CRASH WITHOUT PRIOR WARNING. THIS RECALL WAS ISSUED ALMOST A YEAR AGO AND HAS NOT YET BEEN RESOLVED. I AM CONCERNED ABOUT THE SAFETY OF DRIVING THIS VEHICLE. I CONTACTED THE FCA AND THEY SUGGESTED THAT I TAKE THE VEHICLE INTO MY JEEP DEALER TO HAVE IT ANALYZED TO SEE IF THERE IF ANYTHING WRONG WITH THE RELAY THAT IS CURRENTLY INSTALLED. I TOOK MY VEHICLE INTO THE JEEP DEALER AND THEY TOLD ME THAT PUTTING IT ON THE ANALYZER WOULD DO NOT GOOD. I WANT TO KNOW WHEN THIS RECALL WILL BE RESOLVED.

MY 2SPEED TRANSFER CASE WENT OUT

JEEP ISSUED A RECALL ON NOVEMBER 19, 2019. NINE MONTHS LATER AND JEEP IS TELLING ME THERE ARE STILL NO PARTS AVAILABLE. AND NO ESTIMATED DATE ON WHEN PARTS / FIX WILL BE AVAILABLE. BY LAW, DOES JEEP HAVE THE RESPONSIBILITY TO FIX WITHIN A YEAR?

WHILE DRIVING ON A MAJOR HIGHWAY IN NEWINGTON,VA, MY 2013 JEEP GRAND CHEROKEE LAREDO SUDDENLY LOST POWER. I LOST ACCELERATION, POWER STEERING AND POWER BRAKES. THIS IS THE SECOND TIME IN A MONTH THAT THIS VEHICLE LOST POWER AND REACTED IN THIS MANNER. THE VEHICLE WAS TOWED TO A DEALER AND TWO DAYS LATER WAS REPAIRED. THIS VEHICLE IS UNDER A V62 SAFETY RECALL FOR A DEFECTIVE FUEL PUMP RELAY. THE REPAIR WAS A TEMPORARY FIX UNTIL JEEP COMES OUT WITH A PERMANENT FIX. IN 2015 THIS VEHICLE WAS RECALLED UNDER R09 FOR THE SAME FUEL PUMP RELAY PROBLEM. DODGE DURANGO VEHICLES HAVE THE SAME PROBLEM. FIAT/CHRYSLER/JEEP CORP. HAS KNOWN ABOUT THIS DEFECTIVE FUEL PUMP RELAY SINCE 2011 AND HAVE YET TO COME UP WITH A PERMANENT FIX. THERE ARE THOUSANDS OF THESE VEHICLES ON THE ROAD AND THEY ARE ALL DEATH TRAPS. PLEASE PUT SOME PRESSURE ON JEEP CORP. TO FIX THIS DEADLY DEFECT IN THEIR VEHICLES. PEOPLES LIVES ARE AT STAKE!! THE WORST PART IS THAT CAR DEALERSHIPS CAN RESELL THESE USED VEHICLES KNOWING THERE IS AN OPEN SAFETY RECALL THAT HAS NOT BEEN PERMANENTLY FIXED. THE UNINFORMED CONSUMER IS BUYING A VEHICLE THAT WILL KILL THEM. FOR GOD'S SAKE DO SOMETHING!!!!!!!!!!!!!!!!!!!

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AFTER MULTIPLE ATTEMPTS WITH THE ELECTRONIC THROTTLE CONTROL (ETC) AND AIR BAGS WARNING LIGHTS FLASHED ON THE INSTRUMENT PANEL. UPON INVESTIGATION, THE CONTACT DISCOVERED THAT HER VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM). AFTER TWO HOURS, THE CONTACT WAS FINALLY ABLE TO START THE VEHICLE AND DROVE TO HER DESTINATION. THE CONTACT STATED THAT THE FAILURE PERSISTED AFTER THE INITIAL FAILURE. THE CONTACT CALLED TWO DEALERS GRIFFIN CHRYSLER DODGE JEEP RAM (961 E, US-74 BUS, HAMLET, NC 28345) AND CAPITAL CHRYSLER DODGE JEEP RAM OF INDIAN TRAIL (5501 W HWY 74, MONROE, NC 28110) AND THEY BOTH CONFIRMED THAT THE PARTS WERE NOT YET AVAILABLE FOR THE RECALL REMEDY. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 131,036. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNED A 2013 JEEP GRAND CHEROKEE. THE CONTACT STATE THAT WHILE DRIVING AT 60 MPH WITH THE CRUISE CONTROL ENGAGED, IT FAILED TO DISENGAGE WHILE APPROACHING A RAMP. THE CONTACT DEPRESSED THE BRAKE PEDAL WHICH FAILED TO ALSO DISCONNECT THE CRUISE CONTROL. THE CONTACT MANAGED TO VEER TO THE SHOULDER OF THE ROAD WHILE DEPRESSING THE BRAKE PEDAL, SLAMS THE GEAR INTO PARK AS SMOKE WAS SEEN COMING FROM THE FRONT OF THE VEHICLE. THE CONTACT WAS UNABLE TO TURN THE VEHICLE OFF AS THE ENGINE KEPT REVVING. THE FIRE DEPARTMENT WAS CONTACTED AND PLACED THE VEHICLE IN NEUTRAL TO SHUT THE ENGINE OFF. THE CONTACT STATED THAT THERE WAS NO FLAMES BUT HEAVY SMOKE AND A BURNING ODOR WAS PRESENT. NO INJURIES WERE SUSTAINED BY THE CONTACT. THE VEHICLE WAS TOWED TO LITHIA CHRYSLER DODGE JEEP RAM FIAT OF SOUTH ANCHORAGE (9600 OLD SEWARD HWY, ANCHORAGE, AK 99515) WHERE IT WAS DIAGNOSED AND DETERMINED THAT THE CRUISE CONTROL FAILED BUT BECAUSE OF ENGINE DAMAGE, THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO MENTIONED THAT PREVIOUSLY THE FUEL RELAY HAD FAILED HOWEVER, THAT WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT MENTIONED THAT THE DEALER INFORMED HIM OF A RECALL FOR THE CRUISE CONTROL. THE FAILURE MILEAGE WAS APPROXIMATELY 78,000.*DT*JB

DRIVING DOWN HIGHWAY 65 MPH VEHICLE SHUTS DOWN. NO NOTICE

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. CROWN CHRYSLER DODGE JEEP RAM GREENSBORO (3710 W WENDOVER AVE, GREENSBORO, NC 27407, 866-642-2454) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

DRIVER SEAT ACTIVE HEADREST HAS ACTIVATED AND BROKEN THE CLIPS THAT HOLD THE HEADREST IN THE RESET AND/OR READY POSITION. THE CAR WAS MOVING AT A NORMAL RATE OF SPEED AND NO COLLISION OR CONTACT WITH ANYTHING HAS OCCURRED. SIMPLY APPEARS TO BE A MALFUNCTION OF THE SEAT ACTIVE HEADREST CAUSED BY POOR ENGINEERING OR BEING CONSTRUCTED OF FAULTY MATERIALS WHICH HAVE CAUSED A FAILURE IN THE INTENDED USE OF THE ACTIVE SEAT HEADREST.

2013 JEEP GRAND CHEROKEE LAREDO PASSENGER HEADREST DEPLOYED WHILE CRUSING AT 65MPH ON SMOOTH, STRAIGHT DRY HIGHWAY. PASSENGER SEAT WAS VACANT AT THE TIME. UPON INSPECTION, IT WAS FOUND THAT THE PLASTIC HOUSING RETAINING THE METAL CLIP/RELEASE BAR HAD BROKEN.

11/13/19 FAILED FUEL PUMP RELAY CAR WOULD CRANK NO START 1/23/20 FAILED FUEL PUMP RELAY CAR WOULD CRANK NO START 7/17/20 FAILED FUEL PUMP RELAY CAR STALLED WHILE DRIVING ON CITY STREET

IN NOVEMBER 2019, CHRYLSER RECALLED APPROXIMATELY 528,594 DODGE DURANGO AND JEEP GRAND CHEROKEE SUVS FROM MODEL YEARS 2011 TO 2013 BECAUSE FUEL-PUMP RELAYS MAY INTERRUPT ELECTRICAL CURRENT AND PREVENT ENGINE START-UP AND/OR CONTRIBUTE TO A STALL WHILE DRIVING. THE DEALER AND CHRYSLER IS STILL CLAIMING THE PART IS 'OUT OF STOCK' NEARLY 9 MONTHS LATER. WE CANNOT SAFELY DRIVE THE CAR, OR SELL IT BECAUSE OF THIS OPEN RECALL. THE CAR FREQUENTLY WILL NOT START, AND WE ARE VERY CONCERNED OF A STALL DURING DRIVING IF THE VEHICLE DOES START. WE BELIEVE CHRYSLER HAS NOT TAKEN APPROPRIATE ACTION TO MANUFACTURE OR DISTRIBUTE THE REPLACEMENT FUEL-PUMP RELAY, AND THEY CONTINUE TO REFUSE TO PROVIDE AN ESTIMATED DATE FOR THE PART TO BE IN STOCK. (RECALL RELATED INCIDENT) TS

SUNROOF SPONTANEOUSLY SHATTERED

I KEEP EXPERIENCING THE SAME ISSUE -- VEHICLE WON'T START AFTER LONG EXTENDED CRANK AND THEN SHUTS OFF. APPROXIMATELY TWO YEARS AGO THE ENTIRE FUEL PUMP WAS REPLACED, YET THE SAME ISSUE HAS REOCCURRED. THIS TIME IT WAS DIAGNOSED AS A WIRING ISSUE TO THE FUEL PUMP RELAY. FIAT CHRYSLER AUTOMOBILES (FCA) REFUSED TO REIMBURSE JANUARY 2018 AND AGAIN JULY 2020. THERE IS CURRENTLY AN OPEN RECALL (V62 / NHTSA 19V-813 AND R09 / NHTSA 14V-115) WITH NO REMEDY RELATED TO THE FUEL PUMP THAT RENDERS THE VEHICLE UNSAFE TO DRIVE. I HAVE REQUESTED THEY REPLACE OR REFUND THE VEHICLE.

MY TRANSFER CASE NEEDS TO BE REPLACED, IT JERKS WHEN I BREAK AND HIT MY GAS, I CAN BARLEY TURN MY VEHICLE WITHOUT THE WHOLE CAR SHAKING. THE DEALERSHIP TOLD ME IT WOULD COST $4K TO FIX, THE PART IS BACK ORDERED, THERE'S 4 CARS BEFORE ME GETTING THE SAME PROBLEM FIXED. THERE'S OVER 150K PEOPLE WHO HAVE COMPLAINED ABOUT THE SAME THING. THEY TOLD ME IF I DRIVE MY CAR IT WOULD CAUSE IT TO SHUT DOWN AND THEN IT WOULDN'T BE FIXABLE. BUT JEEP REFUSES TO FIX THE PROBLEM WHEN THEY KNOW THIS IS THEIR FAULT. ON TOP OF THAT, MY FUEL RELAY IS RECALLED WITH NO SOLUTION AND MY JEEP COULD TURN OFF ON ME AT ANY MOMENT. THEY TOLD THE TRANSFER CASE IS NOT RECALLED BECAUSE NOT ENOUGH PEOPLE HAVE COMPLAINED ABOUT IT. THEY ARE AWARE OF THE ISSUE AND REFUSE TO FIX IT.

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, WHEN THE VEHICLE BEGAN TO STALL. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED SHE WAS ABLE TO RESTART THE IGNITION WITHIN 5 MINUTES AND DRIVE TO HER DESTINATION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 ( ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED JACKSONVILLE CHRYSLER DODGE JEEP RAM ARLINGTON (9600 ATLANTIC BLVD, JACKSONVILLE, FL 32225, (904) 721-6888) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO NYLE MAXWELL CHRYSLER DODGE JEEP RAM OF TAYLOR (14150 US-79, TAYLOR, TX 76574; (512) 686-0062) WHERE IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF*JB *BF *TR

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BAXTER CHRYSLER DODGE JEEP RAM LA VISTA (7010 S 124TH CIR, LA VISTA, NE 68128) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE ALSO STALLED IMMEDIATELY AFTER BEING STARTED. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM). THE CONTACT RECENTLY RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. SAN DIEGO CHRYSLER DODGE JEEP RAM (777 CAMINO DEL RIO S, SAN DIEGO, CA 92108) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 95,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TR

WHILE DRIVING MY CAR ON THE HIGHWAY THE BATTERY LIGHT CAME ON. AFTER A FEW MINUTES ALL OF THE OTHER LIGHTS, SEATBELT, ENGINE, ETC. STARTED TO FLASH. THEN MY AIR CONDITIONING TURNED OFF, MY BRAKES STOPPED WORKING AND MY POWER STEERING WENT OUT. LUCKILY I WAS PULLING OFF OF AN EXIT. AFTER FINDING OUT THAT THERE WERE 5 RECALLS, I TOOK THE JEEP TO A DEALERSHIP TO HAVE THEM FIX IT. I PICKED IT UP A FEW DAYS LATER AFTER THEY SAID IT WAS READY. THE DAY AFTER PICKING IT UP...I WAS AGAIN DRIVING DOWN THE HIGHWAY AND THE JEEP DID THE EXACT SAME THING!!! AGAIN LUCKILY I KNEW THE SIGNS AND PULLED OVER QUICKLY BUT STILL LOST CONTROL OF THE VEHICLE BECAUSE POWER STEERING AND BRAKES WENT OUT. *TR

AC STOPPED WORKING AND WAS MAKING NOISE. ENDED UP TO BE THE COMPRESSER. I ONLY HAVE 21,000 MILES ON MY 2013 GRAND CHEROKEE. DEALER IS CHARGING ME $ 1,000.. CHRYSLER SHOULD COVER THIS. MY UNDERSTANDING IS THIS PART IS ON BACK ORDER. THIS TELLS ME THERE IS A PROBLEM WITH THE COMPRESSER FOR THE AC. TOOK IT TO THE DEALER ON 06/10/2020 CHARGED ME $250 HAD TAKE IT BACK 07/07/2020 AIR STILL WASN'T WORKING. THIS IS WHEN THEY TOLD ME IT WAS A LEAK IN THE COMPRESSER. NOW IT'S ANOTHER $1,000.. I NEED A PHONE # TO BE ABLE TO CONTACT CHRYSLER ABOUT THIS PROBLEM. [XXX] REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, THE VEHICLE FAILED TO DRIVE PROPERLY. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AIRPARK DODGE CHRYSLER JEEP (7801 E FRANK LLOYD WRIGHT BLVD, SCOTTSDALE, AZ 85260) TO BE DIAGNOSED HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE OR RETRIEVE A FAULT CODE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO THE SAME DEALER AND THE CONTACT WAS INFORMED THAT THE PART WAS NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 75,215. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. (RECALL RELATED INCIDENT) TS

MARCH 2020, I WENT TO A CHRYSLER DEALERSHIP TO HAVE A RECALL REPAIRED ON MY 2013 JEEP GRAND CHEROKEE, DUE TO ISSUE WITH MY CAR STARTING. I CONTACTED MOPAR REGARDING THE PROCEDURE TO REPAIR THE FUEL PUMP RELAY RECALL. I WAS ADVISED NO PARTS WERE AVAILABLE YET, AND THE DEALERSHIP SHOULD USE A REPLACEMENT PART TO TEMPORARILY REPAIR THE RECALL. RECALL V62 WAS REPAIRED, ALONG WITH 2 OTHER RECALLS, STATED BY THE SERVICE DEPARTMENT IN MARCH 2020. JUNE 8, 2020 MY VEHICLE STALLED WHILE DRIVING, I IMMEDIATELY INFORMED THE DEALERSHIP, AND I WAS TOLD THE REPAIR NEVER WAS COMPLETED. AFTER SPEAKING WITH MOPAR AND REPRESENTATIVES AT THE DEALERSHIP, THE DEALERSHIP FAILED TO SUBMIT THE CORRECT DOCUMENTATION TO MOPAR, ALSO GAVE ME MISINFORMATION, AND THE TEMPORARY FIX FAILED. THE VEHICLE HAD BEEN HESITATING TO START AFTER SEVERAL TIMES FOR A WEEK AND A HALF. THE VEHICLE THEN SHUT OFF AT A STOP LIGHT. I WAS ABLE TO START THE CAR AFTER SEVERAL ATTEMPTS, AND IT THEN STALLED WHILE DRIVING IN A BUSY AREA ON JUNE 8, 2020. I CONTACTED AND OPENED A CASE THROUGH MOPAR REGARDING THE RECALL PROCEDURES AFTER MY CAR HAS STALLED, AND THERE IS STILL NO RESOLUTION TO FIX THE VEHICLE. THE REPRESENTATIVE INFORMED ME TO "DRIVE SAFE" AND UNFORTUNATELY THERE WAS NO SOLUTION OR TIMELINE FOR THE FINAL RECALL REPAIR. THE REPRESENTATIVE STATED THAT UNTIL MY CAR HAS FURTHER ISSUES, I WOULD NOT BE ABLE TO GET A CASE MANAGER. THIS POLICY IS HAZARDOUS AND CAUSING A SAFETY ISSUE TO ME DUE TO THE ALREADY FAILED ATTEMPT TO REPAIR THE RECALL, AND NO IMMEDIATE OR FORESEEABLE RESOLUTION TO THE PROBLEM. *TR

MY VEHICLE LEFT ME STRANDED AT A TARGET STORE PARKING LOT. MY VEHICLE WAS ON WITH THE A/C RUNNING. THE VENT BLOWERS STOPPED WORKING AND THE VEHICLE SHUT OFF. IT CRANKED BUT NO START. I USED MY AAA MEMBERSHIP TO HAVE THE CAR TOWED. IT WAS SENT TO THE AAA MECHANIC. THE FUEL PUMP RELAY WAS NO GOOD. I KNOW THERE WAS A RECALL ON THIS RELAY BUT THE DEALER NEVER HAD THE PART IN STOCK. WHICH SOUNDED BOGUS TO ME. THE MECHANIC EXPLAINED THAT THERE IS A RECALL AND I SHOULD GET REIMBURSED. I SENT IN MY COMPLETED THE CHRYSLER REIMBURSEMENT REQUEST FORM AND SUBMITTED THE SHOPS RECEIPT AND THE RENTAL VEHICLE RECEIPT. I WAS ASSIGNED CASE # 76491689. I PAID $3004.00 IN CASH FOR REPAIRS. AFTER I SUBMITTED MY RECEIPTS THEY DENIED MY CLAIM FOR $1309.00 THAT WAS RELATED TO THE FUEL PUMP RELAY REPAIR. THE MECHANIC ALSO PERFORMED OTHER REPAIRS THAT HE CLAIMS WERE AS A RESULT OF THE RECALL DAMAGING THE VEHICLE. I ASKED FOR ANOTHER RECEIPT STATING SPECIFICALLY THAT I PAID IN CASH AND RESUBMITTED IT TO THE DENIED CLAIM EMAIL. I AM UNEMPLOYED DUE TO COVID-19 AND I SPENT MY SAVINGS TO FIX MY VEHICLE. THE RAMIFICATIONS OF THIS MESS HAS AFFECTED MY PERSONAL LIFE AND MY MENTAL HEALTH. FOR A MOMENT I FELT THE MECHANIC LIED TO ME AND I WAS CONTEMPLATING TO PHYSICAL HARM THE MECHANIC. I ALREADY HAD SEVERAL VERBAL DISPUTES WITH THE SHOP BECAUSE THEY CLAIM THAT THE RECEIPT THEY GAVE ME IS ALL THEY CAN PROVIDE. YET IT WAS DEEMED AS INSUFFICIENT PROOF OF MY CASH PAYMENT. I REACHED OUT TO NEWS STATION FOR ASSISTANCE YOU RESOLVE THIS MATTER. *TR

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

WHILE VEHICLE WAS IN MOTION, PASSENGER SIDE HEAD REST DEPLOYED UNPROVOKED AND WITHOUT WARNING, STRIKING THE PASSENGER IN THE BACK OF THE HEAD. THERE WAS NO ACCIDENT, NO SUDDEN STOP, JUST NORMAL DRIVING AT APPROX. 40 MPH. THE PLASTIC PIECES THAT HOLD THE HEADREST HAVE FAILED CAUSING A POTENTIALLY DANGEROUS OR FATAL ACCIDENT. *TR

CURRENT ISSUE - WHILE WAITING IN A FAST FOOD LINE THE BATTERY LIGHT CAME ON... AFTER RECEIVING FOOD - I PULLED INTO A PARKING SPOT AND BEFORE I COULD TURN THE VEHICLE OFF, IT STARTED GIVING OFF ERROR CODES RELATED TO VARIOUS ELECTRICAL ITEMS NOT BEING AVAILABLE - FIRST WARNING - SVC. AIR SUSPENSION - SECOND - BLIND SPOT DETECTION NOT AVAILABLE - THIRD EVIC ERROR - FOURTH - ADAPTIVE CRUISE NOT AVAILABLE... THEN DIED AND SMELT LIKE BURNING RUBBER WHEN I EXITED THE VEHICLE... A FAILED EFFORT BY ROADSIDE SERVICE TO JUMP THE VEHICLE DID MANAGE TO TURN ON THE WINDSHIELD WIPERS WHICH WOULDN'T TURN OFF BUT THAT'S ALL THAT ACCOMPLISHED SO I HAD ROADSIDE SERVICE PUT IT ON A FLATBED AND TOW IT TO MY HOUSE SINCE NOTHING WAS OPENED AND I DIDN'T WANT TO LEAVE IT SOMEWHERE WITH THE WINDOWS DOWN (OF COURSE THEY WOULDN'T ROLL UP)... PRETTY CLEARLY THIS SHOULD BE PART OF THE T39 ALTERNATOR RECALL THAT WAS ISSUED DUE TO BAD DIODES WHICH CAUSE THE ALTERNATOR TO FRY THE ELECTRICAL COMPONENTS WITH VERY LITTLE WARNING... THE CAR SHOULD DIE AND THEN THE REPLACEMENT OF THE ALTERNATOR SHOULD RECTIFY THE SITUATION... NOT - THE LIGHT COMES ON - THE CAR IMMEDIATELY DIES - AND THEN YOU NEED A NEW PCM OR ECM AND ALL NEW WIRING... ISSUE #2 - THE SUSPENSION HAS BEEN A TOTAL FIASCO ACCUMULATING $13,000 IN DEALER ASSESSMENTS NOT UNDER WARRANTY - THE WHOLE SYSTEM HAS GONE OUT WITHIN 80,000 MILES AND EVEN AFTER REPLACING 2 AIR STRUTS - 2 UPPER CONTROL ARMS - THE TIE RODS END LINKS - AND THE CV AXLES - AND THE COMPRESSOR - IT STILL SOUNDS LIKE A RICKETY BUCKET OF JUNK... WHEN DRIVING - ALWAYS. ISSUE #3 - THE WATER PUMP CONTINUOUSLY FAILS. - NOT SURE IF WHEN DRIVING BUT ONE WOULD SUSPECT THAT TO BE THE CASE. *TR

TODAY I WAS SITTING IN A PARKING LOT WHEN MY HEAD WAS JERKED FORWARD AFTER THE HEADREST WAS DEPLOYED WHILE STATIONARY. I CALLED THE DEALERSHIP IN ST. GEORGE, UT AND THEY INSTRUCTED ME TO CONTACT CHRYSLER TO FILE A CLAIM. I DID CALL THEM TODAY AND WAS GIVEN A CLAIM NUMBER. NOW I WAIT WHILE THE HEADREST SITS DEPLOYED IN MY JEEP. *TR

GOT INTO MY VEHICLE AND NOTICED THE PASSENGER HEADREST WAS POPPED OPEN. THE VEHICLE HAD BEEN PARKED FOR DAYS SINCE WE ARE UNDER A STAY AT HOME ORDER DUE TO COVID-19 PANDEMIC. WE GOOGLED HOW TO POP IT BACK IN, BUT IT WOULDN'T ATTACH. NOTICED THE PLASTIC TAB WAS BROKEN. I'M JUST GRATEFUL NO ONE WAS SITTING IN THE SEAT WHEN IT HAPPENED. IT COULD HAVE SHOT THEIR HEAD FORWARD AND INJURED THEM. *TR

THERE IS A LONG STANDING RECALL ON THE SUBJECT VEHICLE FUEL PUMP RELAY. HOWEVER, JEEP IS UNABLE TO SUPPLY A SUITABLE REPLACEMENT PART. UNANTICIPATED FAILURE OF THIS PART CAN LEAD TO IMMEDIATE ENGINE STOPPAGE. FCA IS UNABLE TO GIVE A DATE WHEN THE REPLACEMENT MAY BE AVAILABLE. *TR THE CONSUMER STATED THE STEERING COLUMN, WINDSHIELD WIPERS, AIR SUSPENSION COMPRESSOR, TURN SIGNALS, AND BLIND SPOT WARNING ALL FAILED. THE CHECK ENGINE LIGHT AND TRACTION CONTROL LIGHT WERE ILLUMINATED. THE INFORMATION SCREEN BETWEEN TACH AND SPEEDOMETER WERE LOCKED INTO ONLY ONE MODE. *JS

I WAS DRIVING DOWN THE HIGHWAY WHEN THE PASSENGER HEADREST DEPLOYED OUT OF NOWHERE SMASHING INTO THE BACK OF MY FIANC'S HEAD. THERE WHERE NO OTHER VEHICLES AROUND ME AT THE TIME AND NO COLLISION OCCURRED.*DT CONSUMER STATED FIANCE HAD A SUFFERED A HEADACHE AND PERHAPS A MINOR CONCUSSION.*JB

EVERY MORNING I HAD A DEAD BATTERY. I TOOK MY CAR TO THE SHOP AND AFTER LONG TEST AND INVESTIGATION THEY FOUND A SHORT IN THEE TIPM MODULE

MY 2013 JEEP GRAND CHEROKEE LAREDO 4X4 HAS RANDOMLY BUT CONTINUOUSLY STALLED OR HASN'T STARTED UP SUCCESSFULLY FOR THE PAST YEAR THAT I HAVE OWNED IT. THIS HAS CAUSED MUCH STRESS, ANXIETY, AND INCONVENIENCE FOR ME, MY WIFE AND YOUNG DAUGHTER. WE LIVE WITH THE CONSTANT FEAR OF BEING LEFT STRANDED THROUGHOUT OR OWN CITY OR WORST YET STRANDED OUT OF TOWN DURING FAMILY ROAD TRIPS. THIS IS COMPLETELY UNACCEPTABLE AND UNDESIRABLE AS LOYAL JEEP VEHICLE OWNERS OF SEVERAL DIFFERENT JEEP MODELS INCLUDING TWO JEEP PATRIOTS AND ONE JEEP LIBERTY. THIS PAST FRIDAY I WAS UNABLE TO START UP MY JEEP TO GO TO WORK AND WAS LEFT STRANDED IN MY GARAGE. I HAD TO MISS WORK THAT DAY AND HAVE THE JEEP TOWED TO A LOCAL AUTHORIZED DEALERSHIP WHERE IT IS STILL PARKED FOUR DAYS LATER UNABLE TO START UP AND IS UNDIAGNOSED OR REPAIRED. THIS IS CAUSING ME AND MY FAMILY MUCH FINANCIAL HARDSHIP DUE TO MY WIFE AND I HAVING TO ALTERNATE MISSING WORK OR TRYING TO BORROW A SPARE VEHICLE FROM OTHER FAMILY MEMBERS. I HOPE TO HAVE A REMEDY AS SOON AS POSSIBLE BY THE MANUFACTURER AS THIS ISSUE AND SUBSEQUENT RECALL HAS BEEN IN EFFECT SINCE LAST YEAR 2019. I HOPE THAT THIS COMPLAINT DOES NOT FALL ON DEAF EARS AND THAT A SOLUTION IS DEVELOPED AND PROVIDED TO ME AND MY FAMILY RIGHT AWAY.

RECALL NHTSA CAMPAIGN NUMBER: 19V813000 REMEDY SAYS THAT WE WILL RECEIVE A SECOND NOTICE WHEN FINAL REMEDY BECOMES AVAILABLE. IT NOTES THAT VEHICLES EXPERIENCING A FUEL PUMP FAILURE WILL RECEIVE AN INTERIM REPAIR. I HAVE BEEN TO 2 DEALERSHIPS AND CALLED FCA MULTIPLE TIMES TO TALK ABOUT THIS RECALL'S INTERIM REPAIR AND HAVE BEEN SENT AROUND WITH NO ANSWER. THEY SEEM TO BE PURPOSELY DODGING ANY ACCOUNTABILITY FOR THIS INTERIM REPAIR THEY HAVE PROMISED. MY VEHICLE HAS STALLED MULTIPLE TIMES ON STREETS AND HIGHWAYS.

MY VEHICLE IS ALREADY PART OF A RECALL ISSUED 11/14/2019. THE COMPANY STILL HAS NO REPAIR FOR THIS RECALL, I HAVE A HARD TIME FIGURING OUT HOW THIS IS REASONABLE FOR A COMPANY TO TAKE THIS LONG TO SOLVE A PROBLEM DO I HAVE ANY RECOURSE IN THIS ISSUE? (RECALL RELATED INCIDENT) TS

FUEL PUMP DELAY. CAR ACTS IN START MOOD BUT DOES NOT DO COMPLETE START. DELAYED MOOD. THIS HAPPENS IN PARK MOOD. HAS NOT HAPPENED WHILE I'M DRIVING... YET. WHEN WILL A REPAIR BECOME AVAILABLE?

MY JEEP GRAND CHEROKEE OVERLAND WITH QUADRA LIFT SUSPENSION , HAS HAD A FRONT STEERING SHIMMY EVER SINCE I HAVE OWNED IT.IT HAS HAD FOUR ,FOUR WHEEL ALIGNMENTS IN SIX MONTHS, AND IS ON THIRD SET OF TIRES.THERE ARE NO LOOSE PARTS , I HAVE BEEN INFORMED,THAT THE FIVE STAR ALIGNMENT SHOP CANNOT FIND THE PROBLEM.IT STARTS AT JUST OVER 60 MPH.AND GETS WORSE AS THE TIRES WEAR INTO THE SHIMMY.WHICH DOESNT TAKE LONG, EVEN WITH CONSTANT TIRE ROTATIONS.

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER THE RECALL REMEDY WAS NOT YET AVAILABLE. THE CONTACT FELT THAT THE MANUFACTURER EXCEEDED AN UNREASONABLE AMOUNT OF TIME. THE VEHICLE WAS TAKEN TO PINE BELT CHRYSLER JEEP DODGE RAM LOCATED AT NEW JERSEY 88, 1400 OCEAN AVE, LAKEWOOD, NJ 08701 BUT THE RECALL REMEDY WAS UNABLE TO BE PERFORMED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT DID NOT EXPERIENCE A FAILURE WITH THE VEHICLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

THE ENGINE OIL COOLER DETERIORATES AND BRAKE LEAVING YOU STRANDED ON A POODLE OF OIL AND WATER WITHOUT ANY NOTICE WHATSOEVER OTHER THAN A GREAT SUPERHEATING CONDITION THAT WILL LEAD TO COMPLETE MOTOR FAILURE AND POSSIBLE FIRE WHILE ON THE HIGHWAY WHILE ON MY WAY TO BRINGING MY GRANDKIDS TO SCHOOL.