2002 Jeep Liberty Complaint Log

ISSUE WITH DRIVERS SIDE SEAT BELT. FEMALE END BUTTON DOES NOT RETURN TO RECEIVE POSITION. PROHIBITS LATCHING OF SEATBELT. *TR

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) IN THE MAIL SEVERAL MONTHS AGO AND STATED THAT THE DEALER INFORMED HIM THAT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

JEEP HIT ANOTHER CAR HEAD ON AIR BAGS FAILED TO DEPLOY. *TR

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY SPORT. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT HAD THE VEHICLE TOWED TO HIS RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT DID NOT CALL THE MANUFACTURER. THE FAILURE MILEAGE WAS 130,000.

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS). THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER THE RECALL. HOWEVER, AFTER THE REPAIRS THE AIR BAG LIGHT REMAINED ILLUMINATED. THE APPROXIMATE FAILURE MILEAGE WAS 116,100.

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED RECALL NOTICE NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) IN THE MAIL SEVERAL MONTHS AGO AND STATED THE DEALER INFORMED HER THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

ITEM #1 OCCUPANT RESTRAINT CONTROL (ORC). I AM CHAGRINED WITH THE TARDINESS OF JEEP/CHRYSLER MOTORS CORPORATION IN THEIR TARDY COMPLIANCE WITH THIS RECALL (12V-527). ORIGINALLY ISSUED ON JANUARY 3, 2013, MY DAUGHTER (FORMER OWNER OF THIS VEHICLE) VISITED A JEEP DEALER IN WASHINGTON DC. THEY SAID "NO PARTS ARE YET AVAILABLE...WE WILL CONTACT YOU WHEN THEY ARE". AT A LATER DAY (MAY 2013) MY DAUGHTER VISITED THE LOCAL JEEP DEALER (COURTESY MOTOR SALES, INC., ALTOONA PA) AND INQUIRED ABOUT THE PROBLEM...AGAIN "WE CANNOT GET THE PARTS, THEY ARE NOT AVAILABLE". I PURCHASED THE VEHICLE FROM MY DAUGHTER AND HAVE VISITED COURTESY MOTOR SALES TWICE SINCE I PURCHASED (LATEST AUGUST 27, 2013) WITH THE SAME ANSWER "WE DON'T HAVE THE PARTS AVAILABLE AND WE WILL CONTACT YOU WHEN THEY ARRIVE"! IT IS INCONCEIVABLE THAT REPLACEMENT PARTS ARE NOT BEING MADE AVAILABLE FOR THIS VERY DANGEROUS PROBLEM! AT THE PRESENT TIME I AM UNABLE TO DRIVE THE VEHICLE AS THE AIR BAG LIGHT IS NOW ON CONSTANTLY AND THE RECALL NOTES THAT ....."A DAMAGED COMPUTER CHIP COULD CAUSE THE AIRBAG LIGHT TO ILLUMINATE, FOLLOWED ALMOST IMMEDIATELY BY AN INADVERTENT DEPLOYMENT OF THE FRONT AIRBAGS (LIBERTY AND GRAND CHEROKEE)......". THE RECALL NOTICE CONTINUES BY STATING THAT "INAVERTENT DEPLOYMENT OF THE AIRBAGS MAY INCREASE THE RISK OF INJURY AND THE POSSIBILITY OF A VEHICLE CRASH". HOW MANY MORE INJURIES AND POSSIBILITIES OF CRASHING MUST IT TAKE TO GET ACTION ON THIS? IN CONCLUSION, I CANNOT UNDERSTAND WHY YOUR RECALLS ARE NOT BEING "TENDED TO" IN AN EXPEDIENT MANNER. I AM GETTING "LIP SERVICE" AND YOU ARE BEING IGNORED. IF EITHER OF THESE RECALL PROBLEMS DO HAPPEN, BOTH YOUR ORGANIZATION (FOR NOT ENFORCING IN A TIMELY MANNER) AND CHRYSLER MOTOR CORPORATION (FOR DELAYING REMEDY) WILL BE THE RESPONSIBLE PARTIES. *TR

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT SHE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE ) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE RECALL WAS EXPECTED TO BEGIN JULY 2013. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN JUNE 2013, THERE SHOULD HAVE BEEN PARTS AVAILABLE BEFORE SEPTEMBER 2013. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE CURRENT MILEAGE WAS 49,300.

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 12V527000 (AIR BAGS) IN THE MAIL AND STATED THAT THE DEALER INFORMED HER THAT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) HOWEVER, THE CONTACT WAS UNABLE TO HAVE THE VEHICLE SERVICED UNDER THE RECALL BECAUSE THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 12V527000 ( AIR BAGS) HOWEVER, THE CONTACT WAS NOT ABLE TO HAVE THE VEHICLE SERVICED UNDER THE RECALL BECAUSE THE PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE REMEDY PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

DRIVERS SIDE SEAT BELT RECEIVER FAILED TO RESET SO IT COULD BE USED AGAIN, HAD TO USE SCREW DRIVER TO FORCE THE RECEIVER TO POP BACK OUT SO I COULD INSERT THE BELT INTO THE RECEIVER, CONTINUES TO HAPPEN, NOW OVER 2 WEEKS AND THE RECEIVER NEVER RESETS, MUST ALWAYS USE SCREWDRIVER BEFORE I CAN LOCK SEATBEALT TO ITS RECEIVER. I AM THE ORIGINAL OWNER. *TR

2002 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO SEVERAL RECALL NOTICES AND UNSATISFACTORY CUSTOMER SERVICES AT DEALERSHIP. *SMD THE CONSUMER STATED HE RECEIVED A RECALL IN THE MAIL. HOWEVER, THE DEALER CLAIMED TO HAVE NO KNOWLEDGE OF THE RECALL. THE CONSUMER RECEIVED ANOTHER RECALL A MONTH LATER, REGARDING THE FUEL TANK, WHICH STATED THE REPAIRS WERE SUPPOSED TO BEGIN IN JULY 2013.

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, THE INTERIOR CEILING IGNITED INTO FLAMES WHILE THE FRONT DRIVER'S SIDE SEAT WAS OCCUPIED. THE DRIVER'S SIDE OF THE ROOF COMPLETELY MELTED AND THE PASSENGER'S SEAT OCCUPANT SUSTAINED BURNS TO BOTH ARMS AND THE FINGERS. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND INFORMED THE CONTACT THAT THE FAILURE WAS CONTRIBUTED TO A FAULTY ELECTRICAL SHORT CIRCUIT. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 120,000. UPDATED 9/19/13 *CN

JEEP CRY IS IGNORING FUEL TANK PROBLEM RECALLED. *TR

HAD RECENTLY CHECKED THE OIL, AND EVERYTHING WAS GREAT. JUST GOT BACK FROM A LONG TRIP WITH NO PROBLEMS. THEN 3 WEEKS LATER WITH NO WARNING, I WAS DRIVING DOWN THE ROAD AT ABOUT 40 MPH AND THE ENGINE STARTED MAKING A BAD SOUND. (WHICH IT HAD NEVER DONE) NO WARNING LIGHT ON THE DASH, NOTHING. PULLED OVER CHECKED THE OIL AGAIN AND IT REGISTERED A LITTLE LOW WHICH WAS ALSO UNUSUAL. PUT A QUART OF OIL IN IT AND HEADED THE 7 MILES HOME, BUT BY THE TIME I GOT HOME THE ENGINE SOUNDED HORRIBLE, I DROVE VERY CAREFUL AND WATCHED THE GAUGES AND FOR ANY WARNING LIGHTS INCLUDING THE CHECK ENGINE LIGHT OR OIL LIGHT TO COME ON BUT NOTHING HAPPENED. IT JUST SOUNDS LIKE CRAP. I HAD A MECHANIC FRIEND COME TO MY HOUSE TO LOOK AT IT AND HE SAID THAT IT LOOKS LIKE IT WILL BE A NEW ENGINE. WHAT THE HECK, THIS SEEMS TO BE A COMMON PROBLEM. WHY IS JEEP OR CHRYSLER DOING NOTHING ABOUT IT. THE ENGINE HAS EXTREMELY LOW MILES, SHOULD BE GOOD FOR LONGER THAN THIS. *TR

THE HORN MEMBRANE HAS FAILED AND IT WILL REQUIRE THE ENTIRE STEERING WHEEL AIRBAG TO BE REPLACED OR I AM STUCK WITH NO HORN. THE HORN SHOULD NOT BE TIED TO THE AIRBAG. THEY WANT 1,500 DOLLARS TO REPLACE THE AIRBAG WITH THE HORN. TO DATE I AM WITHOUT A HORN. STILL NO WORKING HORN WHICH IS AN ALERTING DEVICE TO OTHER MOTORISTS

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT HER VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS). THE MANUFACTURER AND DEALER WERE CONTACTED AND WERE UNABLE TO PROVIDE A DATE WHEN THE PARTS WILL BE AVAILABLE. THE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR THE FUEL SYSTEM, GASOLINE, STRUCTURE; HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE NHTSA CAMPAIGN NUMBER WAS UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

DRIVER SIDE SEAT BELT LATCH FAILS TO LATCH

WHEN DRIVING WITH THE HEADLIGHTS ON, LIGHTS BEGIN FLASHING OFF AND ON, ALONG WITH A CLICKING NOISE SUCH AS A RELAY. AFTER A MINUTE OR SO THEY FINALLY STAY ON SOLID. THIS IS VERY SCARY AND DANGEROUS ON A DARK ROAD, AND CONFUSING TO ONCOMING TRAFFIC! WE TOOK THE CAR TO A JEEP DEALER WHO FOUND NO DEFECT. I CALLED CHRYSLER AND THEY HAVE NO INFORMATION OF THIS HAPPENING. HOWEVER THERE ARE NUMEROUS ENTRIES ON THE INTERNET DESCRIBING THIS SAME ISSUE, INCLUDING THIS WEB SITE. CHRYSLER CLEARLY DOES NOT WANT TO OWN UP TO THIS EXTREME SAFETY ISSUE! *TR

JEEP SENT ME NOTICE BACK IN JAN. 2013 THAT MY JEEP HAD A SAFETY RECALL FOR M35/NHTSA 12V-527 NOTIFICATION M35. IT STATES AIRBAG COULD DEPLOY WHILE DRIVING THE JEEP. GOES ON TO SAY PARTS ARE NOT AVAILABLE FOR REMEDY AT THIS TIME. AFTER FOLLOWING UP 8 MONTHS LATER STILL NOT PARTS? WHAT GOOD IS A SAFETY RECALL IF SOMEONE IS NOT ENSURING THEY HAVE PARTS OR ARE MAKING PARTS IN A TIMELY MANNER?????? ALSO THE OTHER RECALL THAT APPLIES ABOUT THE FIRE ISSUE IF HIT IN REAR. I HAVE HEARD NOTHING ON THAT ONE. ??? THE ONE THEY RECENTLY AGREED TO CORRECT THIS SUMMER. NO INCIDENT HAS HAPPENED YET. JUST WANT TO GET THIS CORRECTED AND IT SEEMS TO BE AN EXCESSIVE AMOUNT OF TIME. *TR

I WAS CONTACTED MONTHS AGO ABOUT CHRYSLER SAFETY RECALL M 35. MY VEHICLE WAS IN FOR SERVICE AND I ASKED THAT M 35 BE COMPLETED. THE DEALERSHIP MCCALL MOTORS OF EBENSBURG, PA 15931 SAID THEY WERE AWARE OF THE RECALL BUT HAVE HAD NO OTHER INFORMATION OR PARTS OR INSTRUCTIONS FROM CHRYSLER. THEY CANNOT DO ANYTHING UNTIL THEY RECEIVE PARTS. ACCORDING TO CHRYSLER ARTICLES REGARDING M35, THE PARTS WERE TO BE AVAILABLE BY APRIL OF 2013 . AS OF LAST WEEK (AUGUST 2013) THIS DEALER CANNOT DO THE REPAIR. *TR

THERE IS A RECALL ON MY JEEP LIBERTY 2002 ON THE AIRBAG THAT CAN DEPLOY AT ANY TIME. CHRYSLER DOES NOT HAVE THE PARTS TO FIX THE PROBLEM. IT HAS BEEN MONTHS OF WAITING. I AM CONCERNED ABOUT MY SAFETY DRIVING THE VEHICLE. *TR

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARTED, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED EACH TIME THE VEHICLE WAS STARTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS), HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000...UPDATED 11/05/15 *BF

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) SEVERAL MONTHS AGO. THE CONTACT WAS NOT ABLE TO HAVE THE VEHICLE SERVICED BECAUSE THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

LEARNED THRU INTERNET SEARCH THAT THERE ARE 2 RECALLS ON MY 2002 JEEP LIBERTY: (1) UNWARRANTED AIRBAG DEPLOYMENT AND (2) POSSIBLE GAS TANK EXPLOSION IF REAR-ENDED. I CALLED THE JEEP CUSTOMER SERVICE LINE AND TALKED TO A MATT, WHO CONFIRMED BOTH RECALL ITEMS. HE SAID I WOULD RECEIVE A LETTER FROM JEEP TELLING ME HOW TO PROCEED, BUT THAT AT THIS TIME THE PARTS NEEDED TO FIX BOTH RECALL PROBLEMS WERE BACK-ORDERED. SO I AM DRIVING A CAR IN WHICH THE AIR BAGS MIGHT EXPLODE AT ANY TIME (MY AIRBAG LIGHT COMES ON AND OFF AT WILL) AND IF I AM REAR-ENDED THERE IS A GOOD LIKELIHOOD THAT MY GAS TANK WILL EXPLODE. WHAT AM I TO DO IF ONE OF THESE OCCURS WHILE I'M WAITING FOR THE JEEP NOTIFICATION AND/OR REPLACEMENTS PART TO BE IN STOCK? I AM AFRAID TO DRIVE MY CAR NOW, BUT HAVE NO OTHER OPTIONS AVAILABLE. WHAT DO I DO? *TR

2002 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO AIR BAG SYSTEM OCCUPANT RESTRAINT CONTROL MODULE RECALL NOTICE. *SMD THE CONSUMER RECEIVED A RECALL NOTICE IN LATE 2012, EARLY 2013. THE CONSUMER CONTINUED TO DRIVE THE VEHICLE, WHILE WAITING FOR CHRYSLER TO NOTIFY HIM, AS TO WHEN THE PARTS WOULD BE AVAILABLE. ON OR ABOUT AUGUST 4, 2013, THE AIR BAG LIGHT ILLUMINATED AND IT CONTINUED TO COME ON EVERY TIME THE VEHICLE WAS DRIVEN, USUALLY AFTER A MINUTE OR TWO AFTER STARTING TO DRIVE. THE LIGHT WOULD GO OUT, AND COME BACK ON. THERE WAS ALSO A BEEP, WHEN THE LIGHT ILLUMINATED.

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED RECALL NOTICE NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) IN THE MAIL SEVERAL MONTHS AGO AND STATED THAT THE DEALER INFORMED HIM THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09/18/13*LJ

I RECEIVED A RECALL NOTICE IN APRIL 2013 IN REGARD TO AIRBAG PROBLEM ON A 2002 JEEP LIBERTY HAVE CONTACTED CHRYSLER CORP, SEVERAL TIMES AND AS OF TODAY AUGUST 2ND 2013 HAVE HAD NO REPAIR OR RESPONSE FROM CHRYSLER CORP THIS IS UNACCEPTABLE AS FAR AS I'M CONCERNED. IF I'M INJURED OR A FAMILY MEMBER IS INJURED OR KILLED BECAUSE OF THIS ISSUE THERE WILL BE A LAWSUIT FILED ON BEHALF OF IT THERE IS NO REASON THIS ISSUE HAS TAKEN SO LONG TO FIX. FORD MOTOR JUST GOT FINED 17 MILLION DOLLARS TO DAY FOR THE SAME SITUATION, BY NOT NOTIFYING AND REPAIRING IN A TIMELY MANNER CHRYSLER SHOULD BE MADE TO BUY THESE VEHICLES BACK FROM CUSTOMER. *TR

RECENTLY, THE AIRBAG LIGHT HAS BEEN ILLUMINATING WHEN I START THE ENGINE. IT DOES NOT GO OFF WHILE DRIVING. THE ONLY WAY IT GOES OFF IS TO RE-START THE VEHICLE. SOMETIMES IT TAKES SEVERAL RE-STARTS TO TURN THE LIGHT OFF. AFTER READING SOME ARTICLES ONLINE, I AM WORRIED THAT MY AIRBAGS MAY SPONTANEOUSLY DEPLOY. *TR

2002 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO VEHICLE AIR BAG RECALL NOTICE. *SMD THE CONSUMER RECEIVED A RECALL NOTICE IN JANUARY 2013. CHRYSLER WAS UNABLE TO GIVE THE CONSUMER AN ESTIMATE AS TO WHEN THE PARTS WOULD BE AVAILABLE.

RECENTLY I HAD MAJOR REPAIRS TO MY 2002 JEEP LIBERTY. THE CHECK ENGINE LIGHT WAS ON AND IT WAS DIAGNOSED WITH CODE PO442. THROUGH THE PROCESS OF ELIMINATION IT WAS FOUND THAT THE TOP SIDE OF THE FUEL TANK HAD DETERIORATED TO THE POINT WHERE HOLES HAD FORMED, CAUSING AN UNSAFE CONDITION DUE TO FUEL AND FUEL FUME RELEASE. THE TANK WAS REPLACED WITH A REFURBISHED ONE SINCE JEEP NO LONGER MANUFACTURERS THE FUEL TANK. THE REPAIRS WERE MADE AT A CERTIFIED JEEP DEALERSHIP. THE VEHICLE WAS IN THE SHOP FROM AUGUST 1 THRU AUGUST 7. I CONTACTED JEEP TO INFORM THEM OF THE UNSAFE CONDITION WITH THE VEHICLE AND WAS GIVEN A CASE NUMBER. I REQUESTED ASSISTANCE WITH THE COST OF THE REPAIRS. I SENT JEEP ALL REQUESTED INFORMATION WITH THE UNDERSTANDING A CUSTOMER CARE AGENT WOULD CONTACT ME WITH THEIR FINDING. 3 WEEKS PASSED AND I DID NOT RECEIVE A CALL, I CONTACTED JEEP REQUESTING RESOLVE. A SUPERVISOR RETURNED MY CALL AND INFORMED ME THAT THE AGE OF THE VEHICLE WAS THE REASON NO ASSISTANCE WOULD BE OFFERED. MY COMPLAINT WITH JEEP IS THEY DISMISSED THE REQUEST BECAUSE OF THE AGE OF THE VEHICLE. I PURCHASED THE VEHICLE IN 2008 WITH 29000 MILES. CURRENTLY THE VEHICLE HAS 69000 MILES. I FIND IT UNACCEPTABLE THAT JEEP PLACES A TIME LIMITATION ON THE SAFETY OF THEIR VEHICLES THAT ARE MAINTAINED TO THE STANDARD SET FORTH IN THE OWNERS MANUAL. JEEP DOES NOT BACK THEIR VEHICLES. I WILL NEVER BUY ANOTHER JEEP! *TR

ALL LIGHTS (INTERIOR AND EXTERIOR) GO OFF WITHOUT WARNING. THEY COME BACK ON, BUT IT'S PRETTY SCARY WHEN YOU'RE DRIVING AT NIGHT IN TRAFFIC AT 65 MPH. THE ISSUE IS BECOMING MORE FREQUENT - ISN'T TEMPERATURE RELATED (HAPPENS IN WINTER AND SUMMER), CAN HAPPEN SOON AFTER STARTING VEHICLE OR AFTER 60 MINUTES OF DRIVING, IS NOT RELATED TO ROUGH ROAD SURFACE OR CROSSING A RAILROAD CROSSING. HAS BEEN TO JEEP DEALER TWICE - BOTH TIMES DEALER STATED THEY COULDN'T REPEAT THE ISSUE AND SENT THE CAR BACK WITHOUT FIXING IT. IF YOU GOOGLE - 2002 JEEP LIBERTY HEADLIGHT PROBLEMS THIS ISSUE COMES UP FREQUENTLY. YOU'D BE AMAZED. THIS VEHICLE IS DRIVEN DAILY BY MY DAUGHTER. IT HAS NEVER BEEN INVOLVED IN ANY KIND OF AN ACCIDENT. ORIGINALLY, I JUST WANTED IT FIXED - IT SCARES MY DAUGHTER TO DRIVE IT. NOW IT'S SCARING ME. SHOULD THIS VEHICLE BE RECALLED? IT'S BEEN RECALLED FOR A REAR TRAILER HITCH AND HAS NEVER HAD A TRAILER HITCH. NOW, I WANT THE CAR MADE SAFE. CHECK THE WEBSITE, CONTACT JEEP - THIS IS A MORE COMMON PROBLEM THAN YOU MIGHT THINK. THANK YOU FOR LISTENING. *TR

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) SEVERAL MONTHS AGO AND STATED THAT THE DEALER INFORMED HIM THAT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I HAVE A SET OF 4 UNIROYAL LIBERATOR A/T P235 70R16 TIRES DOT APO8 C62U 4410 THAT HAVE HORRIBLE PROBLEMS. ONE OF THEM IS SO ELLIPTICAL THAT YOU FEEL LIKE YOU ARE RIDING ON A EGG SHAPED TIRE THAT ALMOST MAKES YOU SICK AT SLOWER SPEEDS. IT HAS A AWFUL VIBRATION AT HIGHER SPEEDS. THE OTHER 3 OF THE SET ARE SO OUT OF BALANCE THAT EVEN WITH 5 OUNCES OF WEIGHT, THE TIRES STILL VIBRATE. *TR

DURING INSPECTION FOR VACATION FOUND RUST AND CORROSION WHERE BRAKE LINES ARE THREADED INTO BRAKE ASSEMBLE ON FRONT WHEELS. THERE IS A RUBBER BUMPER TO PROTECT AGAINST RUBBING BUT IF PUSHED UP TO FAR ONTO CRIMPED FITTING IT ALLOWS WATER AND DIRT TO COLLECT AND RUST PART. MECHANIC SAID UNDER HARD BRAKING FITTING WILL BURST CAUSING LOSS OF BRAKES. I UNDERSTAND THIS IS QUITE COMMON. NEEDS A NEW DESIGN TO PREVENT THIS FROM HAPPENING. *TR

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NETS CAMPAIGN NUMBER: 12V527000 (AIR BAGS) SEVERAL MONTHS AGO AND THE CHRYSLER GROUP INFORMED HIM THAT THE PARTS NEEDED TO CORRECT THE DEFECT WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE...UPDATED 08/22/13 *BF

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATIONS FOR RECALL NHTSA CAMPAIGN NUMBERS: 12V527000 (AIR BAGS) AND NHTSA CAMPAIGN NUMBERS: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). HOWEVER, THE PARTS NEEDED WERE UNAVAILABLE TO SERVICE THE VEHICLE UNDER THE RECALL. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PARTS TO BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PAM

JEEP'S M35 ORC SENSOR RECALL HAS BEEN CLOSED SINCE JANUARY 2013 BUT PARTS ARE STILL NOT AVAILABLE TO REPAIR THE AIRBAG FROM POSSIBLY DEPLOYING WHEN IT IS NOT SUPPOSED TO. I KEEP CALLING THE DEALERSHIP THEY SAY THEY HAVE NO INFO. I CALL CHRYSLER & THEY SAY "WE ARE WORKING WITH OUR SUPPLIER TO REMEDY THE RECALL & MAKE PARTS AVAILABLE" I THINK 7 MONTHS IS UNREASONABLE WHEN I AM DRIVING AROUND IN A VEHICLE THAT COULD POSSIBLY DEPLOY THE AIRBAGS AT ANY TIME. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

I JUST RECENTLY BOUGHT A CAR ON JUNE 13, 2013 FOR $5,404.05 FROM SEATTLE AUTO MART, 12801 AURORA AVE. N., SEATTLE, WA 98133. I BOUGHT THE CAR "AS IS" WITH NO WARRANTY. IT WAS THE FIRST CAR I HAVE EVER PURCHASED IN MY LIFE. I WAS GIVEN A 60 DAY VERBAL AGREEMENT THAT IF ANYTHING BROKE DOWN, THEY WOULD FIX. IT. MY LOAN WAS THROUGH UNITED FINANCE COMPANY, P.O. BOX 862, AUBURN, WA 98071. A VEHICLE INSPECTION WAS DONE ON THE CAR MY THE DEALERSHIP. AFTER I PURCHASED THE CAR, I LEFT FOR CALIFORNIA BECAUSE MY DAD WAS VERY SICK. I WAS GONE FOR ABOUT TWO WEEKS. WHEN I CAME BACK FROM CALIFORNIA, THE SECOND DAY I GOT BACK, I DROVE IT A FEW BLOCKS FROM MY HOUSE, AND THE CAR STOPPED ON ME AT A STOP SIGN! IT STARTED SMOKING FROM THE BACK AND FROM UNDER THE HOOD AND IT WOULDN'T START. I HAD IT TOWED FOR THE NIGHT. I THEN CALLED SEATTLE AUTO MART, WHERE I GOT THE CAR FROM AND THEY HAD THEIR PEOPLE TO COME AND PICK IT UP. I TOLD THEM WHAT HAPPENED AND THAT I JUST WANTED IT FIXED. THEN THEY CALLED TO TELL ME THAT THE PROBLEM WITH THE CAR WAS THAT THE ENGINE BLEW AND THAT I WOULD HAVE TO COME OUT THE POCKET TO HELP PAY FOR THE REPAIRS OR THEY COULD GET USED PARTS AND I WOULD PAY NOTHING. I TOLD THEM TO GO AHEAD AND FIX THE CAR WITH THE USED PARTS (EVEN THOUGH I SHOULD HAVE GOTTEN NEW PARTS). I DIDN'T MAKE A PAYMENT UNTIL THE CAR WAS FIXED. THEN SO I DECIDED TO CUT MY LOSSES SINCE THEY WERE NOT WILLING TO HELP ME AND I GAVE THE CAR BACK. A MONTH LATER, I RECEIVED A RECALL NOTICE IN THE MAIL FROM THE CHRYSLER GROUP LLC STATING THAT THE VEHICLE HAS A SMALL FUEL LEAK AND COULD RESULT IN A FIRE. ON SATURDAY APRIL 5, 2014 I RECEIVED ANOTHER RECALL NOTICE ! OVERALL SOMETHING SHOULD BE DONE! I WANT A NEW CAR OR TO BE COMPENSATED FOR THE HARDSHIP I WENT THROUGH ONLY HAVING THE CAR FOR LESS THAN 30 DAYS! THE DEALERSHIP, SEATTLE AUTO MART SHOULD NOT HAVE SOLD ME THAT CAR!

IN A PARKING LOT, STARTED TO MOVE FORWARD, GRINDING SOUND. DISCOVERED THAT THE RF WHEEL WAS OFF. CHRYSLER DEALER (BEGNAL, KINGSTON NY) DISCOVERED RF LOWER BALL JOINT BROKE -- DAMAGED RF WHEEL, BRAKE HOSE, AXLE SHAFT AND SEAL, LOWER CONTROL ARM, RF SWAY BAR END LINK, AND RF FENDER FLARE. INSPECTED LF BALL JOINT - DISCOVERED IT WAS LOOSE. REMOVED RF LOWER CONTROL ARM AND INSTALLED NEW CONTROL ARM -- INSTALLED NEW RF AND LF BALL JOINTS, INSTALLED NEW RF SWAY BAR END LINK AND RF AXLE SHAFT ASSEMBLY AND SEAL. MOUNTED AND BALANCED ONE TIRE ONTO NEW RF WHEEL AND INSTALLED AND REPLACED RF FENDER. PERFORMED 4 WHEEL ALIGNMENT. JEEP CUSTOMER SERVICE STATES THAT THIS IS NOT A RECALL REPAIR. JUST WEAR AND TEAR TO RECALL REPAIR COMPLETED IN 2006. *TR

I LIVE IN PUERTO RICO AND HAVE A 2002 JEEP LIBERTY SPORT. AS EXPLAINED BY MANY OWNERS, I RECEIVED THE NOTIFICATION FROM CHRYSLER IN REGARDS TO THE M35 SAFETY RECALL. I DIDN'T GAVE TO MUCH ATTENTION SINCE NOTHING HAPPENED SINCE THE NOTIFICATION WAS RECEIVED. BY SURPRISE ON SUNDAY NIGHT THE AIR BAG LIGHT STARTING APPEARING IN THE PANEL GOING ON AND OFF. IT HAPPENS LIKE 5 TIMES WHY VEHICLE WAS IN MOVEMENT. I CALLED TODAY JULY 23,TO THE NUMBER IN THE LETTER AND BY SURPRISE THEY STILL HAVE THE PART IN BACKORDER. THE PERSON CHECK THE VIN AND TRANSFER ME TO THE PR OFFICE. GUESS WHAT, PUERTO RICO OFFICE COULDN'T GAVE ME ANY INFORMATION SINCE ALL THEY KNOW IS THAT THE PART IS ON BACKORDER. THE PERSON NAMED [XXX] COULDN'T GAVE ME ANY SOLUTION TO THE ISSUE. BUT WHO IS GOING TO BE RESPONSIBLE IF BY ANY CHANCE THE AIR BAG GETS OPEN AND I HAVE AN ACCIDENT?IS CHRYSLER PREPARED TO GET DEMANDS FROM DRIVERS DUE TO ANY ACCIDENTS THIS ISSUE MAY CAUSE? I CALLED AGAIN THE US OFFICE AND SPOKE WITH TO [XXX], WHO EXPLAINED THAT IN US THE DEALERS ARE GIVING PRIORITY TO THOSE CARS THAT ARE GIVING THE ISSUE, WHICH I UNDERSTAND IS A PLAN B WHILE THEY RECEIVE ENOUGH PARTS TO DO ALL THE VEHICLES. IN PR, SORRY NO PLAN B IS AVAILABLE NEITHER A WAITING LIST. I WAS TRANSFERRED AGAIN TO THE PR LINE IN ORDER TO SEE IF THEY WERE DOING A WAITING LIST, BUT NOTHING. I ASKED [XXX] TO TRANSFER ME TO THE MANAGER OR GENERAL MANAGER OF THE PR OFFICE BUT MR. NEFTALI RODRIGUEZ WAS NOT ABLE TO TALK TO ME SINCE HE WAS IN ANOTHER CALL, BUT HE ADVISE [XXX] TO TELL ME THAT THERE WAS NO MORE INFO. CAN SOMEONE ADVISE ME TO WHOM I SHOULD ADDRESS THIS ISSUE? I UNDERSTAND THIS IS A SERIOUS SITUATION AND THE SAME LOOP BUT NOTHING IS BEING DONE. I WILL CONTINUE TO INFORM THIS ISSUE TO THE CHRYSLER HEADQUARTERS SINCE THIS IS REALLY SERIOUS. IS THE NHTSA TAKING ANY ACTION?, PLEASE LET ME KNOW. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT WHILE TRAVELING 68 MPH, THE DRIVER'S SIDE FRONT AIR BAG ERRONEOUSLY DEPLOYED AND CAUSED THE CONTACT TO LOSE CONTROL OF THE VEHICLE. THE VEHICLE WAS FLIPPED THREE TIMES BEFORE LANDING RIGHT SIDE UP. THE VEHICLE WAS DESTROYED. THERE WERE NO INJURIES. THE POLICE WERE NOTIFIED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 140,000.

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THE BRAKES WOULD NOT RESPOND. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE STEEL LINE AROUND THE FRONT BRAKE HOSE WAS CORRODED AND HAD CAUSED THE BRAKE HOSE TO FRACTURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 77,900. *TR

WHILE VEHICLE'S HEADLIGHTS AND DRIVING LIGHTS ARE ON A CLICKING SOUND IS HEARD AND THE LIGHTS FLASH ON AND OFF. IT SOMETIMES OCCURS MULTIPLE TIMES. THIS HAS BEEN AN ONGOING ISSUE AND WHILE RESEARCHING HAVE FOUND MANY OTHERS WITH SIMILAR PROBLEM. *TR

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT WHILE STARTING THE IGNITION, THE AIR BAG WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE FAILURE PROGRESSED AND BECAME A PERMANENT OCCURRENCE. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER 12V527000 ( AIR BAGS) BUT COULD NOT HAVE THE VEHICLE SERVICED BECAUSE THE PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE REMEDY PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE FAILURE MILEAGE WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER 13V252000 (FUEL, GASOLINE, STRUCTURE). HOWEVER, THE PARTS NEEDED TO REPAIR THE FAILURE WERE NOT AVAILABLE. THE DEALER WAS CONTACTED. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED THE REASONABLE AMOUNT OF TIME TO REMEDY THE PROBLEM. THE VEHICLE HAD NOT EXHIBITED THE FAILURE.

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PARTS NEEDED WERE NOT AVAILABLE. THE DEALER WAS CONTACTED SEVERAL TIMES, BUT WAS UNABLE TO PROVIDE A TIMEFRAME FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO DO THE REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.