2002 Jeep Liberty Complaint Log

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 12V527000 (AIR BAGS) AND STATED THAT THE DEALER DID NOT HAVE THE PARTS AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE VEHICLE STALLED WITH THE ILLUMINATION OF THE CHECK ENGINE LIGHT. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER STATED THAT THE PART WAS UNAVAILABLE FOR REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT DID NOT EXPERIENCE A FAILURE. DJR

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER 12V527000 (AIR BAGS). THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED; THEREFORE, THE FAILURE WAS NOT CORRECTED. THE DEALER ADVISED THE CONTACT THAT THE AIR BAG WARNING ILLUMINATION WAS NOT RELATED TO THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

RECEIVED A SAFETY RECALL M35/NHTSA NOTICE IN JAN. 2013 AND I UNDERSTAND THAT THIS WAS FIRST ISSUED IN 2012. THE AIRBAG LIGHT HAS RECENTLY COME ON AND OFF WHILE DRIVING (LUCKILY THE AIRBAGS HAVE NOT DEPLOYED). CALLED A LOCAL CHRYSLER DEALER TO FIND OUT ABOUT PARTS AND WAS INFORMED OF THE SAME INFO AS IN THE NOTICE... DEALER IS WAITING ON CHRYSLER TO COME UP WITH PARTS OR AS THE SERVICE MANAGER PUT IT "INSTRUCTIONS ON HOW TO FIX THE PROBLEM". I DON'T UNDERSTAND HOW CHRYSLER CAN GET AWAY WITH AND NOT BE HELD ACCOUNTABLE FOR NOT ADDRESSING AND CORRECTING THIS ISSUE IN A TIMELY MANNER KNOWING THE POTENTIAL FOR INJURY AND GOD FORBID DEATH. I FOR ONE WILL NOT BE PURCHASING ANY CHRYSLER PRODUCTS NEW OR USED IN THE FUTURE - SIMPLY BECAUSE OF THE LACK OF ACCOUNTABILITY AND ACTION ON CHRYSLER'S PART. *TR

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE ). THE CONTACT WAS CONCERNED FOR HER SAFETY BECAUSE THE PARTS NEEDED TO COMPLETE THE RECALL REPAIR WERE STILL NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT SHE WAS VERY CONCERNED FOR HER SAFETY SINCE THE PARTS WERE STILL NOT AVAILABLE FOR RECALL NHTSA CAMPAIGN NUMBER: 13V252000(FUEL SYSTEM, GASOLINE , STRUCTURE). THE DEALER AND MANUFACTURER WERE NOTIFIED OF THE DELAY. THERE ARE NO FAILURES AT THIS TIME. THE CURRENT MILEAGE WAS 113,000. *TR

I OWN A 2002 JEEP LIBERTY. I RECEIVED A RECALL NOTICE SIX MONTHS AGO AND THE MANUFACTURER DID NOT SEND A FOLLOW UP LETTER REGARDING THE AVAILABILITY OF THE PARTS FOR THE REPAIR. THE VEHICLE WAS NOT SERVICED DUE TO PARTS NOT BEING AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. I HAVEN'T EXPERIENCED A FAILURE. THE MANUFACTURER WILL NOT REPAIR MY VEHICLE UNTIL I RECEIVE THE 2ND NOTICE. *TR

SAFETY RECALL NOTICE M35/NGTSA12V-527 WAS ISSUED NOV 8, 2012.....AND AS OF TODAY'S DATE, JULY 8, 2013 (8 MONTHS LATER) THE DEALERSHIPS ARE STILL SAYING CHRYSLER HAS NOT MADE THE PARTS AVAILABLE TO AFFECT THE REPAIR. FURTHERMORE, THE DEALERSHIPS ARE TELLING ME I NEED NOT BE CONCERNED ABOUT THE AIRBAGS INADVERTENTLY DEPLOYING, WHICH IS CONTRARY TO WHAT THE RECALL NOTICE STATES. MY 16-YEAR-OLD DAUGHTER DRIVES THIS VEHICLE, AND I AM VERY CONCERNED FOR HER SAFETY AND WANT IMMEDIATE REPAIRS DONE TO THIS VEHICLE TO ENSURE SHE DOES NOT EXPERIENCE A CRASH AND/OR INJURY DUE TO THIS KNOWN ISSUE. *TR

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE AIR BAG WARNING INDICATOR ILLUMINATED UNTIL THE ENGINE WAS TURNED OFF. THE FAILURE RECURRED SPORADICALLY. THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 12V527000 (AIR BAGS). THE MANUFACTURER AND DEALER WERE NOTIFIED AND WERE UNABLE TO PROVIDE AN EXPECTED DATE FOR THE REMEDY PART. THE APPROXIMATE FAILURE MILEAGE WAS 105,000..UPDATED 09-18-13 *BF AFTER STARTING THE CAR, THE AIR BAG LIGHT DID NOT OFF AS IT SHOULD. IT REMAINED ON.

OUT OF NO WHERE ENGINE LIGHT COMES ON CHECK OIL NO OIL IN CAR TOOK IT TO MECHANIC SAID ENGINE IS BLOWN AND THAT IT IS A COMMON INCIDENT WITH THE JEEP LIBERTY ENGINES THAT THEY ALWAYS FAIL BEFORE 140000 MILE NOW I HAVE TO PAY 4000 TO HAVE A NEW ENGINE PUT IN IT PISSED. *TR

2002 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO VEHICLE AIR BAGS SYSTEM AND GAS TANK RECALL NOTICES. *SMD THE CONSUMER WAS INFORMED THE PARTS WERE NOT AVAILABLE FOR THE RECALL, EVEN THOUGH SHE HAS BEEN CALLING SINCE, SHE RECEIVED THE NOTICE IN JANUARY 24, 2013.

2002 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO DEFECTIVE AIR BAG SYSTEM RECALL NOTICE. *SMD THE CONSUMER HAD BEEN IN CONTACT WITH HER LOCAL DEALER SINCE NOVEMBER 9, 2012, ABOUT THE AIR BAG DEFECT WHEN SHE FIRST LEARNED OF THE RECALL. SHE EXPLAINED THAT THE AIR BAG LIGHT WAS ON, AND SHE WAS CONCERNED, SINCE SHE IS A SMALL ADULT, THAT MUST SIT CLOSE TO THE STEERING WHEEL. THE DEALER INFORMED HER, THERE WAS NOTHING THEY COULD DO, EXCEPT TO PUT HER ON A WAITING LIST, AND THEY WOULD NOTIFY HER, WHEN THE PARTS ARRIVED. HER LAST CALL TO THE DEALER WAS MAY 6, 2013 AND SHE WAS GIVEN THE SAME INFORMATION.

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM). AFTER CONTACTING THE DEALER AND MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE. THERE WAS NO ESTIMATED TIME PROVIDED REGARDING WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND STATED THAT THE PARTS WERE UNAVAILABLE. THE DEALER STATED THAT THERE WAS A WAITING LIST; HOWEVER, THE CONTACT HAS BEEN WAITING FOR AN UNREASONABLE AMOUNT OF TIME. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 12V527000 (AIR BAGS) HOWEVER, THE PARTS NEEDED TO COMPLETE THE RECALL SERVICE WERE NOT AVAILABLE FOR REPAIR AND THE MANUFACTURER DID NOT HAVE AN ESTIMATED TIME OF ARRIVAL FOR THE PARTS. THE FAILURE AND CURRENT MILEAGE WAS 151,000.

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 12V527000 (AIR BAGS) AND CONTACTED THE DEALER. THE DEALER ADVISED THAT THE VEHICLE WOULD NOT BE ABLE TO BE SERVICED FOR AT LEAST A YEAR BECAUSE THEY HAD NOT RECEIVED THE PARTS NEEDED TO CORRECT THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED SHE RECEIVED A RECALL NOTICE TWO MONTHS AGO AND THE MANUFACTURER DID NOT SEND A FOLLOW UP LETTER REGARDING THE AVAILABILITY OF THE PARTS FOR THE REPAIR. THE VEHICLE WAS NOT SERVICED DUE TO PARTS NOT BEING AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT SHE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) IN JUNE OF 2013 BUT THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND THEY STATED THAT THEY DID NOT HAVE A SPECIFIC TIME AS TO WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT STATED THAT THE RECALL WAS A SERIOUS SAFETY ISSUE AND SHE WAS AFRAID TO DRIVE THE VEHICLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

CAR JUST STALLED AFTER FILLING UP IN THE GAS STATION. CAR HAS BEEN WELL MAINTAINED AND JUST UNDERWENT OIL CHANGE AND TUNEUP. DIAGNOSIS OF A REPUTABLE SHOP: LOSS OF COMPRESSION IN #4 CYLINDER, LEAKING HEADGASKET. THIS HAS BEEN A COMMON PROBLEM WITH THE 2002-2003 MODELS AS EVIDENTLY SHOWN IN THE JEEP FORUMS AND PER REPAIR SHOP/S. BEST SOLUTION IS TO BUY A REBUILT ENGINE TO AVOID RECURRENCE OF THE SAME PROBLEM. VERY COSTLY TO THE CONSUMERS AND A TRUE TESTAMENT TO THE JEEP BRAND. *TR

THIS WAS MY PRIMARY (AND ONLY) TRANSPORTATION AND THE JEEP RAN AS NORMAL ON 06/19/2014, NO PROBLEMS OR NOISES. I CRANKED IT UP ON THE MORNING OF 06/20/2013 AND THE MOTOR WAS KNOCKING LIKE CRAZY. I TOOK IT TO AN INDEPENDENT REPAIR SHOP AND LET THEM LISTEN TO THE NOISE. I WAS ADVISED THAT 1ST, THE NOISE SOUNDED LIKE THE ROCKER ARM OR BEADS AND THIS IS NOT THE FIRST JEEP LIBERTY THEY HAVE SEEN WITH THIS PROBLEM AND 2ND IT WAS NOT SAFE FOR ME TO BE DRIVING THE JEEP WITH THIS PROBLEM AS THE ENGINE COULD POSSIBLY FAIL CAUSING A CRASH AND 3RD I WILL HAVE TO BUY A NEW MOTOR FOR THIS VEHICLE WHICH IS AROUND $2,000.00 AND UP FOR A REBUILT ENGINE OR $6,000.00 AND UP FOR A NEW ONE. I WAS STILL MAKING PAYMENTS ON THIS VEHICLE AND DIDN'T HAVE THIS TYPE OF $$ JUST LYING AROUND SO IT HAS BEEN SITTING IN MY DRIVEWAY FOR OVER A YEAR. FROM MY RESEARCH ONLINE, THERE ARE NUMEROUS CONSUMERS WHO HAVE HAD THIS SAME ENGINE PROBLEM YET CHRYSLER HAS NOT BEEN MADE TO RECALL THERE ENGINE FOR DEFECTIVE PARTS. ON BEHALF OF JEEP LIBERTY OWNERS THAT HAVE HAD TO FACE THIS HUGE PROBLEM, I AM REQUESTING THAT THIS ISSUE BE RESEARCHED AS SOON AS POSSIBLE!!!! JEEPS ARE NOT BOTTOM LINE VEHICLES AS MOST PEOPLE KNOW. I PERSONALLY PAID $30,000.00 FOR THIS VEHICLE AND AM FURIOUS AT THE LACK OF RESPONSE OR SENSE OF URGENCY BY CHRYSLER TO RESOLVE THIS AND ALL THE OTHER ISSUES WITH THEIR VEHICLES. IF YOU ARE GOING TO CHARGE FOR VEHICLES LIKE THEY ARE 5 STAR VEHICLES, THEN YOU NEED TO SELL A 5 STAR PRODUCT OR GIVE 5 STAR RESPECTABLE SERVICE AND CORRECT YOUR DEFECTS. *TR

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 12V527000 (AIR BAGS) AND STATED THAT THE DEALER DID NOT HAVE THE PARTS AVAILABLE FOR THE RECALL SERVICE. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR

THIS COMPLAINT IS REGARDING EXISTING RECALL "NHTSA CAMPAIGN NUMBER: 13V252000." IT HAS BEEN ALMOST A YEAR AND JEEP HAS YET TO REPLACE MY RECALLED PARTS. I FEEL AS IF JEEP IS DRAGGING ITS FEET IN THIS MANNER, FIRST NOT WANTING TO ISSUE THE RECALL AND NOW NOT DOING THE FIX. MY LOCAL DEALER HAS NO IDEA WHEN PARTS ARE COMING, AND I BELIEVE A FUEL TANK ISSUE IS SOMETHING THAT SHOULD NOT BE DELAYED. I WISH TO LODGE A FORMAL COMPLAINT ABOUT JEEP'S SLOW RESPONSE TO THIS RECALL. THANK YOU. *TR

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V252000 (ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL, EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL); HOWEVER, THE PARTS WERE NOT AVAILABLE. THE DEALER DID NOT KNOW WHEN THE PARTS WOULD BE AVAILABLE. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 09V119000 (SUSPENSION), 12V527000 (AIR BAGS), 15V046000 (AIR BAGS), AND 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THE VEHICLE HAD A BURNING ODOR NEAR THE ENGINE. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V046000 (AIR BAGS) AND 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) HOWEVER THE PARTS TO DO THE REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR RECALL REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000. PARTS DISTRIBUTION DISCONNECT.

MY 2002 JEEP LIBERTY SPORT HAD TO HAVE THE RADIATOR REPLACED2 YEARS AGO (2011) DUE TO SLUDGE IN THE SYSTEM, WHICH WAS FINE BECAUSE IT WAS ALREADY ALMOST 10 YEARS OLD. RECENTLY (JUNE 2013) I SMELLED COOLANT AND BY THE TIME I GOT IT TO THE MECHANIC, IT HAD OVERHEATED JUST ONCE, FROM THE WATER PUMP NOT WORKING. SO THE MECHANIC REPLACED THE WATER PUMP, AND AFTER THAT IT NEVER WORKED THE SAME. THE ENGINE WAS ROUGH, DIDN'T HAVE A SMOOTH IDLE, AND THE NEXT DAY, THE "CHECK ENGINE" LIGHT CAME ON. I HAD A FRIEND CHECK IT OUT ON A WEEKEND WHEN THE LIGHT STAYED ON AND STARTED FLASHING, AND THE ENGINE FELT/SOUNDED EVEN ROUGHER. THERE WERE MULTIPLE ERROR SIGNALS, LATER DIAGNOSED BY THE MECHANIC THAT THE HEAD GASKET WAS CRACKED/BLOWN, THERE WARE COOLANT FUMES FROM THE ENGINE, AND 3 OF THE CYLINDERS WERE "WARPED". ESTIMATED REPAIR COST: $2000-3000 AND A WEEK'S WORTH OF LABOR... PROVIDING THEY DIDN'T FIND OTHER DAMAGE WHEN THEY GOT THE ENGINE OUT. READING OTHER REPORTS MAKE ME DISAPPOINTED WITH CHRYSLER AND CONFIDENT THAT I'M NOT GOING TO HAVE MINE REPAIRED NOR BUY A NEW JEEP (THOUGH I HAD PREVIOUSLY LOVED! MY JEEP). *TR

I OWN A 2002 JEEP LIBERTY AND HAD NEVER HEARD OF A RECALL ON THE ENGINE! I DID GET A NOTICE FOR THE AIR BAG ISSUES MONTHS AGO AND HAVE CONTACTED THE LOCAL DEALER WHO MAINTAINS THAT THE PARTS AREN'T AVAILABLE. DIDN'T SOME OTHER AUTOS HAVE THE SAME PROBLEM? HAVE THEY BEEN FIXED? I DON'T WANT TO HAVE A WRECK AND THE AIR BAGS NOT DEPLOY AND THEN I BECOME A CRISPY CRITTER. NOR DO I WANT THE AIR BAGS TO DEPLOY WHEN I'M DRIVING DOWN THE INTERSTATE DOING BETWEEN 60 - 70 MILES PER HOUR. AGAIN, POSSIBLE CRASH WITH BURNING TO DEATH. SOMEONE SOMEWHERE NEEDS TO GET CHRYSLER TO WORK. DO THEY NEED A FINANCIAL HANDOUT? GUESS I'M GONNA HAVE TO TRADE THIS CLUNKER IN AND GET SOMETHING OTHER THAN A JEEP. TOO BAD CAUSE I LOVE MY JEEP. *TR

SALVAGED ENGINE WITH REPORTED ON 36K MILES ON IT WAS INSTALLED BY DEALER IN MAY 2011 AFTER FIRST ENGINE WAS LOST. PUT NEW TIRES, ALIGNMENT ON VEHICLE ON FRIDAY AFTERNOON, DROVE HOME, JEEP SIT PARKED UNTIL MONDAY MORNING. MONDAY MORNING STARTED AND ENGINE MADE TERRIBLE NOISES AND DIED JUST LIKE FIRST ENGINE DID. REFUSE TO SPEND ANY ADDITIONAL $$ ON LIBERTY 3.7 LITER ENGINES. OBVIOUSLY AN ISSUE. I OWN A 2006 WITH A 3.7, SO HOPEFULLY WILL NOT HAPPEN WITH IT. *TR

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 07/12/16*LJ UPDATED 07/20/16.*JB

I WRECKED MY CAR AND HIT A CEMENT WALL AT APPROX. 35 MPH HEAD ON AND NONE OF THE AIRBAGS DEPLOYED. THE RADIATOR WAS PUSHED BACK INTO THE ENGINE ALONG WITH THE TIRE BEING PUSHED OUT SIDEWAYS. *TR

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NHTSA RECALL CAMPAIGN NUMBER: 12V527 (AIR BAGS); HOWEVER, THE MANUFACTURER STATED THE PARTS WERE NOT AVAILABLE. THE CURRENT MILEAGE WAS 75,000. RVK *TR

DRIVER SEAT BELT BUCKLE GETS STUCK CANNOT GET BELT OUT ALL OF THE TIME OR IT WILL JUST RELEASE WHILE DRIVING, VERY UNSAFE!!!!!!! *TR

WHILE DRIVING VEHICLE, ENGINE STARTED TO DRIVE ROUGH. AFTER DRIVING FOR 5 MINUTES CHECK ENGINE LIGHT CAME. TOOK VEHICLE TO MECHANIC AND WAS TOLD CYLINDER HAD ZERO COMPRESSION. WAS TOLD WOULD BE CHEAPER TO GET REMANUFACTURED ENGINE. *TR

CONTINUE WAITING FOR MONTHS FOR INFORMATION ON SAFETY RECALL M35/NHTSA 12V-527 CONCERNING AIR BAGS IN JEEP LIBERTY. *TR

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE VEHICLE OVERHEATED AND MADE A LOUD BANGING NOISE WITH THE ILLUMINATION OF THE CHECK ENGINE WARNING LIGHT. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 150,000. *TR

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT WHENEVER SHIFTING INTO DRIVE OR REVERSE, A LOUD NOISE WAS HEARD. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS AND THEY INFORMED THAT THE FAILURE WAS CONTRIBUTED TO BOTH REAR LOWER CONTROL ARMS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 125,000.

I HAVE ONCE AGAIN CALLED MY JEEP DEALERSHIP AND ONCE AGAIN THEY TELL ME THE PARTS ARE STILL NOT AVAILABLE TO FIX THIS PROBLEM.THIS RECALL WAS DATED JUNE 2013 - IT IS NOW MARCH 2014 - IT IS GOING ON ONE YEAR - JUST HOW LONG DOES IT TAKE THEM TO GET THIS PART AVAILABLE? IF THEY CAN NOT GET THESE PARTS AVAILABLE NOW WHY ARE THEY NOT BEING HELD RESPONSIBLE TO GET ME A SAFER VEHICLE? THEY SHOULD EITHER GET THE PARTS NOW OR GET ME A SAFER VEHICLE NOW! WHAT ARE THEY WAITING FOR? MORE PEOPLE TO BE INJURED? *TR

NOTICE OF M35 RECALL RECEIVED VIA POST CARD ON 3/5/13 FROM OUR LOCAL DEALERSHIP. I HAVE CALLED THE DEALERSHIP THREE TIMES AND CHRYSLER COMPANY CUSTOMER SERVICE TWO TIMES TO SEE IF THE PART IS FINALLY IN TO FIX THE AIRBAG CIRCUIT SO IT WILL DEPLOY PROPERLY. NO ONE HAS AN EXPECTED DATE OF REPAIR. THE MOST RECENT CALLS WERE MADE TODAY SINCE OUR AIRBAG LIGHT IS NOW STARTING TO COME ON PERIODICALLY. I AM AFRAID TO DRIVE THE VEHICLE IN LIGHT OF THIS NEW DEVELOPMENT. HASN'T ENOUGH TIME PASSED FOR THE PART TO BE MANUFACTURED SINCE THE RECALL ACTUALLY CAME OUT IN JANUARY? HELP! *TR

RECEIVED RECALL NOTICE M35/NHTSA 12V-527 IN JANUARY. CALLED CHRYSLER GROUP RECALL ASSISTANCE CENTER ON MAY 24 AND WAS TOLD THE PART WAS STILL NOT AVAILABLE. THEY STILL DON'T KNOW WHEN IT WILL BE. WHEN ASKED WHAT CHRYSLER SUGGESTS A PERSON SHOULD DO IF THIS IS THEIR PRIMARY MEANS OF TRANSPORTATION, AND IT IS CLEARLY UNSAFE TO DRIVE IF THE AIR BAG COULD DEPLOY UNEXPECTEDLY. I WAS TOLD THAT CHRYSLER HAS NO SUGGESTIONS, AND THAT THERE HAVE BEEN NO ACCIDENTS OR INJURIES CAUSED BY THE DEFECT COVERED IN THE RECALL. AFTER READING REPORTS ON THIS WEBSITE, IT WOULD APPEAR AS IF THAT IS NOT TRUE INFORMATION. AIRBAG LIGHT STAYS ON WHILE VEHICLE IS RUNNING. NO FAILURE AS OF THE FILING OF THIS COMPLAINT. *TR

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE VEHICLE VIBRATED AS THE FRONT BRAKES SEPARATED FROM THE VEHICLE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY LIMITED EQUIPPED WITH MICHELIN CROSS TERRAIN TIRES, SIZE 235/70R/16. THE CONTACT STATED THAT WHILE SERVICING THE VEHICLE, THE MECHANIC NOTICED THAT THERE WAS DRY ROT ON THE FRONT AND REAR DRIVER AND PASSENGER SIDE TIRES. THE FAILURE WAS REPORTED TO THE MANUFACTURER. THE APPROXIMATE FAILURE MILEAGE FOR THE TIRES WAS 42,000. THE FAILURE AND CURRENT MILEAGE ON THE VEHICLE WAS 114,000. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT UPON STARTING THE IGNITION, THE AIR BAG WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 12V527000 (AIR BAG) AND THE PART REMAINED UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED AND THEY WERE UNABLE TO PROVIDE TO AN EXPECTED DATE FOR THE REMEDY PART. THE APPROXIMATE FAILURE MILEAGE WAS 50,000. THE VIN WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT SHE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 12V527000 (AIR BAGS) AND 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE). THE CONTACT ATTEMPTED TO CONTACT THE DEALER TO OBTAIN THE REMEDY BUT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE INCIDENT. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED RECALL NOTICE NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS). THE CONTACT WAS INFORMED THAT THE PARTS WERE UNAVAILABLE. THE AIR BAG WARNING LAMP ILLUMINATED SPORADICALLY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 151,000.

SAFETY RECALL M35/NHTSA 12V-527 WE ARE THE OWNER OF A 2002 JEEP LIBERTY EFFECTED BY THE ABOVE RECALL. THOUGH THIS MAY NOT BE THE PROPER REPORTING MECHANISM, WE HAVE FOUND NO OTHER MORE APPROPRIATE TO REPORT THE FACT THAT CHRYSLER APPEARS NOT TO BE PROVIDING PARTS NECESSARY TO THIS SAFETY DEFECT IN A REASONABLE PERIOD OF TIME. WE HAVE BEEN IN CONTACT WITH THE DEALER AND NOW EVEN CHRYSLER. OUR DEALER TELLS US THAT THEY CANNOT ACT UNTIL CHRYSLER PROVIDES PARTS. THIS TO ME SEEMS MORALLY REPREHENSIBLE IF NOT CRIMINALLY. WHAT RECOURSE DO WE HAVE TO LEGALLY PURSUE CHRYSLER FOR THEIR NEGLIGENCE? *TR

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 12V527000 (AIR BAGS) AND THE PART NEEDED TO COMPLETE THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE REMEDY PART WOULD BE AVAILABLE IN APPROXIMATELY TWO MONTHS. THE CONTACT HAD NOT EXPERIENCED FAILURE RELATED TO THE RECALL DEFECT. UPDATED 7/8/13 *CN

2002 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO AIR BAG SYSTEM FAILURE IN VEHICLE AND SEEKS REIMBURSEMENT. *SMD THE CONSUMER STATED HE EXPERIENCED AN AIR BAG FAILURE IN THE SUMMER OF 2012, AND HAD IT REPAIRED BY HIS MECHANIC. THE CONSUMER SUBMITTED THE INVOICE TO CHRYSLER FOR REIMBURSEMENT. ON MARCH 12TH, HE RECEIVED A LETTER FROM A PERSON WITH NO LAST NAME, AND A NUMBER TO CALL. HE RECEIVED AN AUTOMATED MESSAGE, TO LEAVE HIS INFORMATION. ON MARCH 26, THE AUTOMATED MESSAGE HAD BEEN CHANGED TO SAY THERE WERE NO REPRESENTATIVES TO ANSWER CALLS, AND TO CALL BACK LATER. ON MARCH 28TH, THE CONSUMER WROTE ANOTHER LETTER, REQUESTING REIMBURSEMENT. AS OF TODAY, THERE HAS BEEN NO RESPONSE AND NO REIMBURSEMENT. UPDATED 06/20/13*LJ ALSO, THE O2 SENSOR WAS REPLACED. UPDATED 06/24/13

2002 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO AIR BAG SYSTEM OCCUPANT RESTRAINT CONTROL MODULE RECALL NOTICE. *SMD THE CONSUMER STATED CHRYSLER WAS DOING LITTLE TO PROVIDE CUSTOMERS WITH RELIEF FROM THE POTENTIAL OF UN-INTENDED AIR BAG DEPLOYMENT IN VEHICLES DETERMINED TO HAVE AN ELECTRICAL OVER-STRESS CONDITION. AS OF TODAY, NO SERVICE, AS PROMISED, HAS BEEN PROVIDED AND APPARENTLY PARTS FOR REPAIR WERE STILL NOT AVAILABLE. WHEN THE CONSUMER CONTACTED CHRYSLER, THEY WERE UNABLE TO GIVE HIM AN ANTICIPATED PARTS SUPPLY DATE.

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, SHE ATTEMPTED TO BRAKE TO AVOID A CRASH. THE CONTACT WAS UNABLE TO STOP THE VEHICLE AND CRASHED INTO THE FRONT PASSENGER'S SIDE OF ANOTHER VEHICLE. THE CONTACT'S AIR BAGS FAILED TO DEPLOY. THE CONTACT WAS NOT INJURED. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER 12V527000 (AIR BAG) BUT HAD NOT BEEN SERVICED PER THE RECALL PRIOR TO THE CRASH. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS DESTROYED. THE FAILURE AND CURRENT MILEAGE WAS 113,000. ...UPDATED 07-10-13 *BF