2002 Jeep Liberty Complaint Log

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED NHTSA RECALL CAMPAIGN NUMBER 12V527000 (AIR BAGS) EXCEEDED A REASONABLE TIME TO BE REPAIRED. THE VEHICLE EXPERIENCED THE AIR BAG WARNING LIGHT ILLUMINATION FAILURE. THE CONTACT WAS AFRAID THAT THE AIR BAG COULD DEPLOY. THE MANUFACTURER STATED THAT THE PART WAS NOT AVAILABLE FOR REPAIR AND THEY DID NOT KNOW WHEN THE PART WAS GOING TO BECOME AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 125,000.

TL- THE CONTACT OWNS A 2002 JEEP LIBERTY LIMITED. THE CONTACT STATED THAT THE DRIVER WAS TRAVELING 35 MPH AND CRASHED INTO THE FRONT PASSENGER SIDE OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CRASH CAUSED HEAD, NECK AND BACK INJURIES TO THE DRIVER, THE FRONT AND THE REAR PASSENGER. A POLICE REPORT WAS FILED AND THE VEHICLE WAS DESTROYED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 102,000. KMJ

THE AIR BAG LIGHT ON THE VEHICLE BEGAN TO ILLUMINATE INTERMITTENTLY. CHECKED INTERNET FOR POSSIBLE CAUSES, AND SAW NHTSA INVESTIGATION IS UNDERWAY DUE TO RANDOM AIR BAG DEPLOYMENTS ON 2002-2003 JEEP LIBERTY DUE TO POSSIBLE DEFECTIVE ELECTRONIC COMPONENT. INTERMITTENT AIR BAG LIGHT IS ASSOCIATED WITH RANDOM AIR BAG DEPLOYMENT IN SOME CASES. INTERMITTENT AIR BAG LIGHT APPEARS TO BE ASSOCIATED WITH HEAT, AS LIGHT HAS ILLUMINATED ONLY AFTER WARM UP ON WARM (ABOVE 70) DAYS, AND DOES NOT ILLUMINATE IF IT IS COOL (60 OR BELOW) OR IF IT RAINS. CONTACTED CHRYSLER CORPORATE, THEY SUGGESTED I CONTACT DEALERSHIP. DEALERSHIPS WANTS $100 JUST TO ATTEMPT DIAGNOSIS OF ISSUE, AND NEITHER JEEP CORPORATE NOR TWO DIFFERENT DEALERSHIPS TAKE RESPONSIBILITY FOR PRODUCT. ONE DEALERSHIP VERY VOCAL ABOUT BEING CONCERNED WITH GETTING PAID DIAGNOSIS FEE, EITHER BY ME OR BY CHRYSLER CORPORATE IF RECALL INITIATED. VEHICLE HAS BEEN VERY TROUBLE-PRONE, WITH SEVERAL RECALLS TO DATE, ALONG WITH THOUSANDS OF DOLLARS OF OWNER PAID-FOR REPAIRS IN ADDITION TO RECALLS, WITH BOTH REPAIRS AND RECALLS WELL ABOVE AVERAGE. I WOULD BE WILLING TO HAVE VEHICLE INSPECTED/INVESTIGATED BY NHTSA. *JS

WITHIN THE LAST MONTH UPON STARTING MY JEEP & SOMETIMES WHILE DRIVING IT, THE AIRBAG LIGHT COMES ON. THE AIRBAG HAS NOT DEPLOYED, BUT THE LIGHT COMES ON PERIODICALLY. THERE HAS BEEN AN INVESTIGATION INTO THE AIRBAGS ON JEEP LIBERTIES, BUT NO RECALL AS OF YET, SO MY ONLY OPTION IS TO PAY TO HAVE IT DIAGNOSED & REPAIRED. IF THE BAG DEPLOYS IT SURELY WOULD CAUSE INJURY OR EVEN WRECKS IF IT'S UNEXPECTED! *JS

AIR BAG LIGHT COMES ON RANDOMLY. I AM AWARE OF AN INVESTIGATION THAT IS UNDERWAY CONCERNING RANDOM AIRBAG DEPLOYMENT AFTER A THE LIGHT ILLUMINATES. I FELT I NEEDED TO REPORT THIS. *TR

WHILE DRIVING ON THE HIGHWAY MY AIR BAG EXPLODED AND MY SEAT BELT LOCKED UP. I WAS ABLE TO AVOID AN ACCIDENT AND GET OUT OF THE HEAVY TRAFFIC, BUT I EXPERIENCED BURNS AND CONTUSIONS ON MY ARMS AND CHEST WHEN THE BAG DEPLOYED. BEING 3 MONTHS PREGNANT I'M THANKFUL MY INJURIES WERE NOT WORSE. I WENT TO THE HOSPITAL FOR PIECE OF MIND BUT NOW I'M STRESSED ABOUT THE PENDING BILLS AND FEAR DRIVING MY CAR. ADDED VIN.PCO. *TR

ON 3-16-12, SPEEDOMETER, HEADLIGHTS, POWER LOCKS STOP FUNCTIONING. THE CAR TURN OFF ON ITS OWN. AIRBAG SIGNAL COME ON AND OFF. CHECKED ALL FUSES AND THERE IS NO PROBLEM THERE. CONNECTED IT TO AN OBDII READER AND NOTHING IF FOUND. *TR

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT AFTER RECEIVING NOTIFICATION OF NHTSA CAMPAIGN I.D. 03V460000 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT) THE CONTACT CALLED A LOCAL DEALER TO HAVE THE VEHICLE SERVICED. THE DEALER ADVISED THE CONTACT THAT HE PARTS NEEDED FOR THE RECALL WERE NOT AVAILABLE AND COULD NOT ADVISE THE CONTACT OF WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT CALLED THE MANUFACTURER REGARDING PARTS FOR THE RECALL AND THE MANUFACTURER ADVISED THAT THE PARTS WERE NOT YET AVAILABLE. THE FAILURE MILEAGE WAS 130,000.

WHILE DRIVING MY 2002 JEEP LIBERTY, THE HIGH BEAM LIGHTS CLICK ON AND OFF AUTOMATICALLY FOR A FEW SECONDS. THIS HAS HAPPENED A FEW TIMES ON DIFFERENT DATES. NOW RECENTLY I WAS GOING AROUND A CORNER AND MY INTERIOR LIGHTS CAME ON, THEN SHUT OFF. ALSO (MAY BE UNRELATED) WHEN I TURN THE VOLUME UP OR DOWN ON THE RADIO THE POWER TO THE RADIO/CD UNIT SHUTS OFF THEN COMES BACK ON. *TR

THE LIGHT FLASH ON AND OFF. AIR BAG LIGHT STILL ON, THE POWER WINDOW OF BAG DOOR DON,T WORK, THE REAR CARGO DOOR DON,T OPEN, THE STOPPER RUBBER CLOSE THE SHOCK ABSORBER (FRONT) BLOW AWAY, ETC ETC ETC ARE FACTORY DEFECTS ALL, THE LIBERTY IS A JUNK, THE CIA SHOULD TAKE BACK AND REFUND THE MONEY. *TR

TL* TAKATA RECALL. THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

ENGINE FAILED BLOWING A CYLINDER AND A HALF DURING NORMAL USE OF THE VEHICLE AND I WAS TOLD BY MY MECHANIC IT WOULD COST $5,000.00 FOR A NEW ONE. BOUGHT THE CAR USED AND HAVE 84,000 MILES ON IT. *TR

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT NOTICED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE WARNING INDICATOR REMAINED ILLUMINED UNTIL THE ENGINE WAS TURNED OFF. THE FAILURE OCCURRED THREE TIMES. THE VEHICLE HAD NOT BEEN DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 155,900.

I BOUGHT MY 2002 JEEP LIBERTY USED WITH 99000 MILES AT 105000 THE ENGINE BLEW WITH NO WARNING. I WISH I WOULD HAVE LOOKED INTO THE COMPLAINTS FIRST NEVER WOULD HAVE BOUGHT A JEEP. OBVIOUSLY THERE IS A PROBLEM WITH AS MANY COMPLAINTS THAT ARE THE SAME. THE 3.7L ENGINE IS JUNK COME ON JEEP DO SOMETHING TO HELP WITH THIS $4000 COST OF REPLACING AN ENGINE. *TR

AFTER LOTS OF TRIES AND NO HELP FROM JEEP, I AM TRYING TO FIND HELP WITH A PROBLEM WITH AN SPEED SENSOR THAT IS NOT WORKING PROPERLY. APPARENTLY THERE IS A PROBLEM WITH THE ROUTING OF THESE WIRES CAUSING THEM TO RUB, SHORT OUT AND IT CAUSES THE SENSOR TO QUIT, AND ANYTHING OPTIONS RUNNING OFF THIS SENSOR (EXAMPLE TRANNY SHIFT POINTS CAUSING THE TORQUE CONVERTER TO NOT UNLOCK AND CAUSING STALLING OF VEHICLE). *TR

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT WAS DRIVING 30 MPH WHEN THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE DEALER CONFIRMED THE PASSENGER SIDE FRONT AIR BAG NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 90,000.....UPDATED 04/09/12 *BF. THE CONTROL MODULE WAS REPLACED. UPDATED 06/05/12

MY JEEP HAS BEEN UNDER RECALL FOR THE AIRBAGS SINCE THE NOTICE HAS COME OUT AND I HAVE YET TO GET IT FIXED. MY AIRBAG LIGHT COMES ON AND GOES OFF WHEN BEING DRIVEN. THIS NOTICE WAS SENT IN JAN. 2013 AND HERE IT IS SIX MONTHS LATER AND NOTHING HAS BEEN DONE. FOR SOME REASON THE MAKER SEEMS TO BE GIVING ME THE RUN AROUND ON PARTS. CAN SOMETHING PLEASE BE DONE SO I CAN GET THIS FIXED? *TR

THE HEADLIGHTS TURN OFF FOR UP TO 2 SECONDS WHILE I AM DRIVING. THE PATTERN SEEMS TO OCCUR AT ALL DIFFERENT SPEEDS AND MAY OR MAY NOT BE ASSOCIATED WITH USING THE TURNING SIGNALS OR THE ACT OF TURNING. I TRIED REPLACING THE HEADLIGHT RELAY, AND THAT DID NOT FIX THE PROBLEM. IT SEEMS TO BE GETTING WORSE, AND I WORRY THAT IT WILL GET SO BAD I WILL NOT BE ABLE TO DRIVE AT NIGHT. I CURRENTLY SUSPECT A PROBLEM WITH THE MULTIFUNCTION SWITCH OR SIMPLY A LOOSE WIRE SOMEWHERE. ON ONE OCCASION, MY INTERIOR LIGHTS TURNED ON WHILE I WAS DRIVING ON THE EXPRESSWAY AT NIGHT AND NOT TOUCHING THE MULTIFUNCTION STALK AT ALL-NOT SURE IF THAT IS RELATED, AND AGAIN, IT ONLY HAPPENED ONCE. THIS IS A SAFETY HAZARD AND A HASSLE. I'M CONSTANTLY WORRIED THAT I WILL BE PULLED OVER FOR FLASHING MY HEADLIGHTS OR THAT I'LL BE DRIVING BLIND WHEN AN ANIMAL RUNS OUT IN FRONT OF ME. *TR

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) IN JANUARY OF 2012. SINCE THAT TIME, THE DEALER HAS STATED THAT THE PARTS WERE UNAVAILABLE TO REPAIR THE VEHICLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT WAS DRIVING APPROXIMATELY 65 MPH AND A CHIME SOUNDED INSIDE OF THE VEHICLE. SUDDENLY THE FRONT DRIVER'S SIDE AIR BAG DEPLOYED. THE UNINTENDED MALFUNCTION OCCURRED WITHOUT ANY IMPACT. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING. THE CONTACT WAS WAITING FOR A RESPONSE FROM THE MANUFACTURER PERTAINING TO THE REPAIRS. THE APPROXIMATE FAILURE MILEAGE WAS 110,000. VEH IS CURRENTLY AT NORTH POINT JEEP IN WINSTON SALEM, NC FOR REPAIR. RAINING ON EVENT DATE, BUT NO PRIOR WATER/LEAKAGE ISSUE. NO PRIOR ABL ISSUE. NO OFF-ROAD/OFF HIGHWAY USAGE. PCO

LEFT FRONT TIRE FELL TO THE SIDE. BALL JOINT WAS BROKEN. STEERING WAS IMPOSSIBLE. VEHICLE CONTAINED MALE AND FEMALE PARENTS AND TWO YOUNG CHILDREN. THEY WERE ON A BUSY FREEWAY IN NORTHERN CA. WHEN AUTO REPAIR PEOPLE LOOKED AT IT THEY FOUND NO GREASE IN THE JOINT AND THE BALL HAD RUST ALL OVER THE TOP. THIS IS A SEALED JOINT THAT COULD NOT BE GREASED. IT LOOKED AS THOUGH IS WAS NOT PROPERLY GREASED DURING ORIGINAL INSTALLATION. *TR

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE DRIVER SIDE SEAT BELT ASSEMBLY FAILED AND SHE WAS UNABLE TO LOCK THE BUCKLE. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT A SPRING IN THE SEAT BUCKLE HAD FAILED AND THE SEAT BELT ASSEMBLY NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE AND THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND THE CURRENT MILEAGE WAS 105,000. UPDATED 01/04/12 *BF THE CONSUMER STATED SHE HAS ANOTHER JEEP THAT HAD THE SAME PROBLEM. UPDATED 01/12/12

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL CONTINUOUSLY UNTIL THE ENGINE WAS TURNED OFF. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER 12V527000 (AIR BAGS) AND THE DEALER WAS CONTACTED, WHO ADVISED THAT THE PART NEEDED TO COMPLETE THE RECALL REPAIRS WAS NOT AVAILABLE. THE CONTACT RECENTLY SPOKE WITH THE MANUFACTURER AND WAS ADVISED THAT THE PART REMAINED UNAVAILABLE AND THEY WERE UNCERTAIN OF THE RELEASE DATE. THE APPROXIMATE FAILURE MILEAGE WAS 153,000. ...UPDATED 07-10-13 *BF

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT WHILE HAVING A ROUTINE WHEEL ALIGNMENT, THE MECHANIC ADVISED HIM THE FRONT DRIVER AND PASSENGER SIDE LOWER CONTROL ARMS WERE WORN. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 06V288000 ( SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT) BUT WAS ADVISED BY THE MANUFACTURER THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS 106,000.

AIR BAG LIGHT IS COMING ON RANDOMLY. NO PATTERN OF ANY KIND. *TR

THE WHEEL LUG BOLTS, ALL FIVE, ON THE FRONT RIGHT WHEEL HAVE SHEARED OFF AT THE WHEEL HUB. I HAVE THREE OF THE LUG BOLTS (FOR METALLUGICAL ANALYSIS) AND PICTURES OF THE VEHICLE POSITION AT THE TIME OF FAILURE. APPARENTLY TWO OF THE OTHER LUG BOLTS HAD FAILED EARLIER AND DROPPED FROM THE VEHICLE. HAD THIS FINAL FAILURE OCCURRED AT A HIGHER RATE OF SPEED THAN 1 MPH, THE RESULTS WOULD HAVE BEEN DISASTROUS. I DO NOT FEEL THAT A FAILURE SUCH AS THIS IS NORMAL FOR ~114,000 MILES ON A 10 YEAR OLD VEHICLE AND SUSPECT THAT IT MAY BE THE RESULT OF SUBSTANDARD MATERIAL. I HAVE ELECTRONIC PICTURES THAT I CAN SUBMIT. *KB

WITHOUT WARNING, THE JEEP STALLED AND HAS CATASTROPHIC ENGINE FAILURE. THE ENGINE IS NOT SALVAGEABLE AND HAS TO BE REPLACED. THERE WERE NO WARNING SIGNS, NO CHECK ENGINE LIGHTS OR OIL PRESSURE WARNINGS. THE OIL IS CHANGED REGULARLY AND THE VEHICLE HAS BEEN WELL MAINTAINED. *TR

TL* THE CONTACT OWNS 2002 JEEP LIBERTY. THE CONTACT STATED THAT BOTH UPPER CONTROL ARMS ON THE FRONT DRIVER AND PASSENGER SIDES FRACTURED AT VERY LOW SPEEDS. THE CONTACT ORDERED THE PARTS NEEDED FOR REPAIRS AND REPLACED BOTH UPPER CONTROL ARMS. THE CONTACT DID NOT TAKE THE VEHICLE TO THE DEALER. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 09V119000 (SUSPENSION:FRONT:CONTROL ARM) BUT WAS ADVISED BY THE MANUFACTURER THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN. THE CONTACT STATED THAT THE UPPER CONTROL ARM FAILED DUE TO A BALL JOINT FAILURE. THE FAILURE MILEAGE WAS 73,000.

AUGUST 08, BOUGHT MY 02 LIBERTY. TOOK ABOUT 1.5 YEARS TO DRIVE IT BECAUSE OF AN ACCIDENT - THAT'S WHY I BOUGHT THE LIBERTY. ABOUT 1 YEAR LATER THE IDLE AIR CONTROL VALVE WENT OUT, HAD TO REPLACE IT. THERE'S BEEN OTHER, MINOR THINGS, LIKE WHEN ACCELERATING, FEELS LIKE SOMEONE BUMPED INTO ME. SOMETIMES ARE WORSE THAN OTHERS. OFTEN FEEL A "VIBRATION." WITHIN MONTHS OF BEING 1 YEAR OF REPLACING THE IAV, BEGAN TO GET EXTREMELY BAD GAS MILEAGE - ABOUT 187M TO A TANK. NOT SURE WHY. REPLACED THE SPARK PLUGS, DID A LOF, INSPECTION, ETC.. ALMOST EXACTLY 1 YEAR FROM REPLACING THE IAV, CHECK ENGINE LIGHT CAME ON. WAS ON FOR 1-1.5 DAYS. I DECIDED NOT USE IT UNTIL I COULD GET IT TO THE MECHANIC. NEXT MORNING, WAS GOING TO THE STORE & THE LIGHT WAS OFF! BUT WHEN I PULLED INTO A PARKING SPACE, IT DIED. THIS SORT OF THINGS HAPPENED BEFORE, DB CLUSTER BEING "FAULTY." OTHER THINGS [VACUUM SEAL LEAK, ETC] NEVER PROMPTED THE LIGHTS ON. HAD TO REPLACE THE IAV AGAIN & IT RAN FINE. RECENTLY, BEEN GETTING THAT "KICKING" FEELING & LIKE MY CAR IS RUNNING "ROUGH". TODAY, I NOTICED THE AIRBAG LIGHT WAS STUCK ON. CHECKED THE MANUAL, IT SAID TO HAVE THE AIRBAG SYSTEM CHECKED. I WAS NERVOUS ABOUT DRIVING - HAD AN ODD FEELING THE AIRBAG WOULD DEPLOY - MOVED MY SEAT BACK JUST IN CASE. SINCE THE ACCIDENT, I GET ANXIETY OVER THESE THINGS. LUCKILY, NO DEPLOYMENT. GOT IT HOME, TURNED IT OFF, WAITED, TURNED IT ON, WAITED A FEW SECONDS AND THE LIGHT TURNED OFF THIS TIME. WENT STRAIGHT TO MY COMPUTER ONLY TO FIND THESE RECALLS AND INVESTIGATIONS - ONE BEING THE STEERING - LAST WEEK HAD A NERVE-WRACKING EXPERIENCE, MY CAR BEGAN TO SWERVE TURNING LEFT ONTO THE FREEWAY, IT WAS RAINING, SO, I SLOWLY MERGED. WASN'T UNTIL IT STRAIGHTENED OUT THAT IT BEGAN TO SWERVE, ALMOST LIKE LOSING CONTROL, DIDN'T FEEL LIKE A "SLIP." BUT I JUST ASSUMED IT WAS. ALSO, THE SEAT BELTS DON'T SEEM TO STAY CLICK IN AT TIMES. *TR

CHRYSLER HAS ISSUED A RECALL FOR THE 2002 JEEP LIBERTY REGARDING THE UPPER CONTROL ARM FAILURE. THIS FAILURE IS DUE TO FAILURE OF THE BALL JOINT SEAL ALLOWING CONTAMINANTS TO EVENTUALLY CAUSE THE BALL JOINT TO FAIL. THE RECALL NOTICE #J17 RECALL ID# 09V119000 ONLY INCLUDES VEHICLES SUBJECT TO CORROSION FROM ROAD SALTS IN THE NORTHEAST. I OWN A 2002 JEEP LIBERTY AND HAVE NOTICED THAT BOTH THE JOINTS ON THE UPPER BALL JOINT OF THE CONTROL ARM HAVE FAILED (SPLIT) AND AS RESULT HAVE ALLOWED CONTAMINANTS TO ENTER THE BALL JOINT RESULTING IN ITS REPLACEMENT. I FEEL THESE VEHICLES NEED TO BE COVERED UNDER THE RECALL NOTICE #J17 FOR THE SAME REASON. IT IS A "SAFETY ISSUE" AND HAS NOTHING TO DO WITH BEING WORN. THERE IS A DEFECT IN THE MANUFACTURING PROCESS FOR IF THERE WASN'T THE RUBBER SEAL AROUND THE BALL JOINT WOULD NOT HAVE SPLIT. FOR THE SPLIT ON THE RUBBER BALL JOINT SEAL TO BE NOTICED, A PERSON HAS TO LOOK REALLY CLOSE AT IT. I NOTICED MINE BECAUSE I WAS CHANGING OUT MY FRONT BRAKE PADS AND DID A CLOSE UP INSPECTION. THIS IS OF CONCERN TO NOT ONLY ME, BUT I AM SURE A LOT OF THE OTHER JEEP LIBERTY OWNERS WHO HAVE HAD THEIR VEHICLES FRONT END DROP OUT FROM UNDER THEM WHEN THEY WERE DRIVING. I LIVE IN GEORGIA AND DO TRAVEL TO THE NORTHEAST FROM TIME TO TIME AND ALSO TRAVEL SOUTH TO FLORIDA FROM TIME TO TIME. MY CONCERN IS THIS: BOTH SEALS FAILED ON THE BALL JOINTS. BOTH BALL JOINTS ARE SUBJECTED TO ELEMENTS SIMILAR TO THOSE OF THE VEHICLES IN THE NORTHEAST EVEN MORE SO WHILE ALONG THE COAST OF FLORIDA. THERE HAVE BEEN NUMEROUS BALL JOINT FAILURES ON JEEP LIBERTIES IN GEORGIA AND FLA FOR THE SAME REASON THERE HAVE BEEN BALL JOINT FAILURES ON JEEP LIBERTIES IN THE NORTHEAST. A RESPONSE REGARDING THIS MATTER WOULD BE GREATLY APPRECIATED. *KB

I HAVE A 2002 JEEP LIBERTY. CHANGE OIL EVERY 3000 MILES. VALVE SEAT SHATTERED. ZERO COMPRESSION IN #2 CYLINDER. I CHECKED ON LINE AND THERE IS A LOT OF OTHER PEOPLE WITH THE SAME PROBLEM. WHAT ARE YOU GOING TO DO ABOUT IT? I LOVED MY JEEP SO MUCH WE WERE GOING TO BUY ANOTHER ONE. NOW I'M HAVING SECOND THOUGHTS ABOUT BUYING YOUR VEHICLES. *TR

AIR BAG LIGHT KEEPS BLINKING OFF AND ON, AFRAID IT MAY DEPLOY WHILE DRIVING. AFTER 2 CALLS TO CHRYSLER SINCE JANUARY STILL NO PARTS TO CORRECT THIS ISSUE. *TR

CAUSE: SEAT GOT LOOSE GOT JAMMED IN THE VALVE AND BUSTED THE PISTON, EFFECT: ENGINE CHOKES OUT. WONT IDLE. MISFIRES. PULLED NO CODES. I HAVE FOUND THIS AND BROKEN VALVE SPRINGS ARE AN EXTREMELY COMMON FLAW IN JEEPS 2002-5. IN 2006 CHRYSLER CHANGED THE INTAKE PARTS FOR IT AND NEVER NOTIFIED THE PUBLIC AS TO THE REASON. THE REPLACEMENT PARTS ARE LISTED AS BEING ABLE TO BE BOUGHT REBUILT OR NEW, HOWEVER YOU CANNOT FIND ANY REBUILT ONES. REASON BEING YOU WOULD HAVE THE SAME PROBLEM BECAUSE ITS DEFECTIVE. THIS SHOULD HAVE BEEN RECALLED. NO DEATHS=NO RECALL -[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

I WAS LEAVING WORK, AND DROVE OUT OF THE DRIVEWAY ONTO THE ROAD. THE CAR STARTED A DRAGGING SOUND AND I COULD NOT GO, SO I STOPPED AND GOT OUT TO SEE THAT MY FRONT DRIVERS TIRE WAS SITTING SIDEWAYS. IT HAD BROKE AWAY FROM THE CONTROL ARM. I WAS LUCKY TO HAVE AAA, BUT WHEN HE CAME, HE WAS NOT EVEN SURE IF HE COULD GET IT LOADED ON THE FLATBED. HE DID THOUGH SOMEHOW. THE NEXT MORNING I LOOKED ONLINE TO CHECK FOR RECALLS ON THESE CONTROL ARMS. THERE WAS ONE LISTED FOR MY STATE FOR THE CONTROL ARMS. IT WAS FOR ABOUT 42,000 JEEP LIBERTY'S (2002-2003) MODELS. I CALLED DAIMLER CHRYSLER AND ASKED WHY I DID NOT GET A RECALL NOTICE AND THE CUSTOMER SERVICE REPRESENTATIVE TOLD ME THE RECALL DID NOT INCLUDE MY VIN NUMBER. WELL IT SHOULD HAVE. OBVIOUSLY I COULD HAVE BEEN KILLED IF I WAS DRIVING ON THE HIGHWAY LIKE THE DAY BEFORE DOING 65MPH. IF THE CONTROL ARM WOULD HAVE BROKE. ALL I CAN SAY IS I HAVE A GUARDIAN ANGEL. I WANT OTHER JEEP LIBERTY OWNERS TO KNOW THAT THIS COULD HAPPEN TO THEM. THEY REALLY SHOULD GET THEIR CONTROL ARMS CHECKED. MY COST TO REPAIR (INCLUDING ALIGNMENT) AROUND $500.00. *TR

AIR BAG LIGHT HAS COME ON FOR NO REASON. I'VE READ THAT THERE HAVE BEEN PROBLEMS WITH AIR BAGS IN 2002 JEEP LIBERTIES DEPLOYING PREMATURELY AND THAT THE AIR BAG LIGHT HAS BEEN ON IN SOME CASES. *TR

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THERE WAS A CLUNKING NOISE HEARD WHEN DRIVING OVER ROAD BUMPS. IN ADDITION, THE VEHICLE WOULD SWAY BACK AND FORTH ABNORMALLY. THE FAILURE OCCURRED WHEN DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE UPPER BALL JOINTS NEEDED TO BE REPLACED. THE CONTACT WAS ALSO INFORMED THAT DUE TO THE UPPER BALL JOINT FAILURE, THE LOWER BALL JOINTS WERE ALSO BEING DAMAGED. IN ADDITION, THE TIE RODS WERE WORN. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER 03V460000 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 09V119000 (SUSPENSION:FRONT:CONTROL ARM). THE FAILURE MILEAGE WAS 123,000.

KEY WOULD NOT TURN ON CAR. OPENED UP STEERING COLUMN TO FIND SMALL ROD THAT PUSHES BUTTON ON IGNITION WAS BROKEN. JEEP DEALERSHIP SAYS CANNOT REPLACE ROD HAS TO REPLACE ENTIRE STEERING COLUMN. *TR

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE DEPRESSING THE ACCELERATOR PEDAL, THE SPEEDOMETER FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE INPUT AND OUTPUT SPEED CONTROL SENSORS FAILED AND NEEDED TO BE REPLACED HOWEVER, IT WAS UNKNOWN IF THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

AIR BAGS DIDNT WORK ,REAR TIRE DRIVER SIDE BLEW QUESTION STEERING? *TR

AIR BAG LIGHT CONTINUES TO ILLUMINATE ON AND OFF. AIR BAGS HAVE NOT DEPLOYED, BUT CONTINUES TO COME AND STAY ON FOR SEVERAL DAYS AT A TIME. UPDATED0 06/26/12 *BF

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT AFTER STARTING THE IGNITION, THE AIR BAG WARNING INDICATOR ILLUMINATED CONTINUOUSLY UNTIL THE ENGINE WAS TURNED OFF. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE A TEMPORARY REPAIR WAS PERFORMED. THE CONTACT WAS UNSURE OF THE EXACT REPAIRS. THE FAILURE RECURRED TEN DAYS AFTER THE REPAIR. THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 12V527000 (AIR BAGS). THE VIN WAS INCLUDED, HOWEVER THE REMEDY PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED AND THEY WERE UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000. UPDATED 06/18/13*LJ

WHILE THE HEADLIGHTS ARE ON IN MY 2002 JEEP LIBERTY THEY RANDOMLY FLICKER OFF AND ON. IT'S NOT JUST ONE QUICK CLICK OFF AND ON, BUT IT IS ALWAYS A RANDOM, NUMEROUS PATTERN OF FAST CLICKS OFF AND ON. FURTHERMORE, YOU CAN NOT FORCE THE REPLICATION. THIS IS A HUGE SAFETY HAZARD. SOMETIMES A CAR TURNING LEFT IN FRONT OF ME THINKS I'M SIGNALING THEM TO GO AHEAD IN FRONT OF ME. OTHER TIMES AT NIGHT, THE LIGHTS JUST GO OFF FOR A FEW SECONDS AND YOU ARE DRIVING BLIND. *KB

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 55 MPH THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THE ENGINE RUCKER ARM HAD DETACHED FROM THE ENGINE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE FRONT DRIVER SIDE TIRE FELT FELT ABNORMAL AND THE VEHICLE BEGIN JERKING VIOLENTLY. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP WHO DIAGNOSED THAT THE FRONT CONTROL ARM AND THE DRIVER SIDE UPPER BOLT JOINT ASSEMBLY NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 102,000.

POWER FAILURE OF THE MOTOR FOR THE REAR POWER WINDOWS. THE WINDOWS HAVE FAILED TWICE IN A YEAR. *KB

THE REAR OF THE MY 2002 JEEP LIBERTY BEGAN BOUNCING SO I TOOK IT TO MY MECHANIC. HE SAID THE JEEP BODY HAD SEPARATED IN THE BACK AND I NEEDED A NEW BALL JOINT MOUNTING PLATE AND CONTROL ARM ASSEMBLY AND THAT THE CAR WAS UNSAFE TO DRIVE. THE BALL JOINT MOUNTING PLATE AND UPPER CONTROL ARM ASSEMBLY WERE ORDERED JUNE 16, 2011. MECHANIC WAS TOLD THE BALL JOINT MOUNTING PLATE (PART #52128586AA) IS ON "NATIONAL BACKORDER" AND ,AS OF 7/25/11, THERE ARE 66 CUSTOMERS WAITING FOR THIS PART. JEEP CUSTOMER SERVICE SAID ON 7/28/11 THAT THEY ARE "TRYING TO FIND OUT IF THIS PART IS BEING MADE" BECAUSE "NOBODY SEEMS TO HAVE THIS PART." SO THE JEEP IS UNSAFE DUE TO REAR BALL JOINT FAILURE AND I HAVE HAD NO CAR SINCE JUNE 16, 2011 AND IT IS NOW JULY 28, 2011. NOTE: THERE WAS A NATIONAL SAFETY RECALL FOR 2002 JEEP LIBERTY DUE TO FRONT BALL JOINT FAILURE. *TR

PASSENGER UPPER BALL JOINT FAILURE. *TR

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY LIMITED. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO A LOCAL REPAIR SHOP WHO DIAGNOSED THAT THE ENGINE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 130,000.

I WAS DRIVING MY 2002 JEEP LIBERTY AND WAS RAISING THE WINDOWS UP AND THE WINDOW OF THE BACK PASSENGER SIDE FELL INTO THE DOOR. THESE ARE ELECTRONIC WINDOWS. I WAS LUCKY THAT NONE OF MY CHILDREN WERE HURT. LUCKILY, THE WINDOW DID NOT BREAK AND I WAS ABLE TO OPEN THE DOOR. THIS IS THE THIRD TIME THAT THIS HAS HAPPENED IN MY CAR. I FEEL THERE IS A FAULTY PART THAT JEEP DOES NOT WANT TO ADDRESS. IT IS A PLASTIC PART IN THE WINDOW REGULATOR. IT COST ME $400 DOLLARS THE FIRST TIME TO REPLACE THE PART. THE SECOND ONE JEEP REPLACED FOR FREE. I JUST GOT OFF THE PHONE AND JEEP DOES NOT FEEL RESPONSIBLE FOR REPLACING IT AGAIN. I AM NOT SURE IF I WANT TO GET IT REPLACED AGAIN OR JUST FINE SOME WAY TO KEEP THE WINDOW UP. I AM VERY FRUSTRATED BECAUSE I DO NOT WANT TO REPLACE IT WITH A PART THAT WILL JUST BREAK AGAIN. *TT

2002 JEEP LIBERTY. CONSUMER WRITES TO EXPRESS DISCONTENT REGARDING SEVERAL REPLACEMENTS FOR VEHICLE INCLUDING LEFT REAR WINDOW REGULATOR. *TGW