NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2002 Jeep Liberty. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH THE VEHICLE BEGAN TO VEER TOWARDS THE LEFT. AT THE SAME TIME, THE PASSENGER SIDE OF THE VEHICLE DROPPED DOWNWARD. THE CONTACT WAS UNABLE TO TURN THE STEERING WHEEL AND CRASHED INTO A SET OF TREES. A POLICE REPORT WAS FILED. BOTH THE DRIVER AND PASSENGER WERE HOSPITALIZED AS A RESULT OF THEIR INJURIES. THE MANUFACTURER INVESTIGATED THE FAILURE AND INFORMED THE CONTACT THAT THE UPPER BALL JOINT SEPERATED FROM THE VEHICLE. THE CONTACT WAS ALSO INFORMED THE STEERING WHEEL WAS BENT AND THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 09V119000 (SUSPENSION:FRONT:CONTROL ARM). THE VEHICLE WAS TOWED TO A STORAGE YARD, BUT WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 170,000. THE VIN WAS UNAVAILABLE.
ENGINE STOPPED WITH LOUD NOISES OBVIOUS SOMETHING BROKEN. TOWED TO DEALER. DEALER INDICATED ENGINE FAILURE DUE TO OIL SLUDGE ISSUE. DEALERSHIP INDICATED THAT THIS WAS A COMMON PROBLEM EVEN ON WELL MAINTAINED 2002 LIBERTY 3.7 ENGINES. NOT EVEN 73,000 MILES ON THE ENGINE. INTERNET IS FULL OF STORIES SIMILAR. *TR
REAR BACK PASSENGER WINDOW WAS FIXED(REGULATOR) 2 YRS. AGO.NOW SAME PROBLEM HAS RECURRED, I CALLED THE JEEP RECALL NUMBER AND THEY TELL ME THERE IS NO RECALL FOR THE 2002 JEEP LIBERTY, I THINK THAT IS NEGLIGENCE ON THEIR PART AS A AUTO COMPANY NOT RESPECTING THAT THIS IS A WIDESPREAD PROBLEM, I AM 1 OUT OF THOUSANDS OF PEOPLE WITH THE SAME EXACT PROBLEM. WITH THE WINDOW GOING DOWN AT ANY GIVEN TIME IT POSES A PROBLEM FOR THE GLASS TO SHATTER CREATING A PROBLEM FOR WHOMEVER IS IN THE BACK SEAT. I AM VERY UPSET THAT THE DEALERSHIP WON'T ACKNOWLEDGE THIS PROBLEM, I NEED THEM TO UNDERSTAND IT IS A MECHANICAL FAULT OF THEIRS. *TR
SAFETY RECALL NOTICE RECEIVED, YET NO ACTION BY CHRYSLER TO PROVIDE REPLACEMETN PARTS TO DEALERS. OCR RECALL RECEIVED, YET FCA DELAYS DELAYS DELAYS WITH NO REPLACEMENT PARTS TO DEALER. THIS IS LONG OVERDUE.
2002 JEEP LIBERTY - ENGINE - CYLINDER MISFIRES, OVERHEATING CAUSING COOLANT TO OVERFLOW, COOLANT GOT IN CYLINDER?, NEW ENGINE REQUIRED - QUOTED $5,500 PLUS $120.00 PER HOUR LABOR FROM JEEP DEALER. *TR
AFTER PROCEEDING THROUGH A STOP LIGHT I HEARD A TICKING NOISE THAT GOT LOUDER, THEN A BANGING, AND THEN THE ENGINE SEIZED WITHIN 1 BLOCK OF DRIVING. THROUGH A ROD. HAD JUST CHECKED OIL UNDER HOOD THAT AM. MAINTAINED VEHICLE WELL IN THE 9 YRS. OF OWNERSHIP. THERE WAS NO WARNING PRIOR TO EVENT OR ALERT ON GAUGES. BOUGHT A REBUILT ENGINE & HAD IT INSTALLED. *TR
WHEN VEHICLE WAS STARTED THAT MORNING CHECK ENGINE LIGHT CAME ON. NO APPARENT PROBLEMS OIL AND OTHER FLUIDS OK. THE POWER STEERING AT ONE POINT THAT DAY SEEMED TO GO OUT FOR A BRIEF MOMENT BUT PROBLEM WAS NOT RECURRING. DRIVING DOWN THE HIGHWAY THAT AFTERNOON AND THE VEHICLE JUST DIED SMOKE WAS POURING FROM UNDER THE HOOD. I PULLED ONTO THE SIDE OF THE ROAD, LIQUID WAS LEAKING ALL OVER THE GROUND. CALLED A MECHANIC HE STATED IT WAS ANTIFREEZE LEAKING. COULD NOT RESTART VEHICLE, HAD IT TOWED TO MECHANIC. UPON INSPECTION I FOUND OUT THE LONG BLOCK WAS CRACKED. I BOUGHT THE JEEP A YEAR AGO USED, CURRENTLY 140,000 MILES. I AM STILL PAYING ON IT MONTHLY. IT NEEDS A NEW ENGINE AND IS CURRENTLY SITTING IN MY DRIVEWAY. I AM STILL PAYING ON IT MONTHLY. AFTER TALKING TO A FEW MECHANICS I FOUND OUT THIS IS A COMMON PROBLEM WITH THIS MAKE/MODEL/YEAR. THE RESEARCH I HAVE DONE CONFIRMS IT. I AM PAYING TO EVERY MONTH TO HAVE A BROKENDOWN VEHICLE IN MY DRIVEWAY THAT I CAN'T DRIVE AND CAN'T AFFORD TO FIX. THIS IS A PROBLEM WITH THE MANUFACTURING OF THE ENGINE WHO IS GOING TO TAKE RESPONSIBILITY. *TR
I HAVE A 2002 JEEP LIBERTY. I HAD A NEW TRANSMISSION PUT IN JANUARY 2011. THE JEEP HAS ABOUT 202000 MILES. NOW I AM TOLD THAT I NEED A NEW ENGINE. I HAVE ALWAYS DONE THE OIL CHANGES AS NOTED. THE JEEP IS NOT EVEN WORTH THE COST OF A REBUILT ENGINE. NOW AM READING THAT CHRYSLER KNOWS ABOUT THIS PROBLEM BUT ARE DENYING THE ENGINE SLUDGE. I WILL BE A PARE OF ANY CLASS ACTION SUIT AGAINST THEM. THIS IS CRAZY. *TR
I HAVE CONTACTED JEEP ABOUT THE NOISE PROBLEM BEFORE AFTER HAVING A RECALL NOTICE WORKED ON AND SAID IT SOUNDED LIKE A PIECE OF JUNK AFTER BEING WORKED ON AND SOMETHING WAS GRINDING. THEY TOLD ME NOTHING WAS WRONG. WELL, OBVIOUSLY THERE WAS BECAUSE NOW IT NEEDS A NEW ENGINE AT 157,000 MILES!!!! I HAD THE OIL CHANGED REGULARLY ALSO. IT IS NOW PARKED IN OUR DRIVE NEEDING A NEW ENGINE!!!!! WE HAVE BEEN DODGE AND JEEP BUYERS ALL OUR LIVES BUT NOW WE WENT AND BOUGHT A KIA!! WE LOST ALL TRUST IN JEEP SINCE THEY WOULDN'T STAND GOOD TP PROBLEMS THEY KNEW THEY HAD. I CALLED JEEP AND THE REPRESENTATIVE JUST TOLD ME TO DRIVE SLOW! I COULD NOT BELIEVE I HAD THAT KIND OF A RESPONSE! *TR
CAR OVERHEATED, CHECK ENGINE LIGHT CAME ON AND STEAM POURED OUT FROM UNDER THE HOOD ON THE HIGHWAY. MECHANIC USED A SCAN TOOL AND DETERMINED THAT THERE WAS A CYLINDER 2 MISFIRE. COOLANT WAS FOUND IN THE CYLINDER AND MAYBE THE HEAD GASKET NEEDED TO BE REPLACED. WHEN THE HEAD WAS REMOVED THE GASKET WAS OK BUT IT WAS DETERMINED THAT THE ENGINE (LONG BLOCK) NEEDED TO BE REPLACED. I HAVE FOUND OTHER OWNERS ONLINE WHO HAVE HAD THIS SAME ISSUE WITH THE 2002 AND 2003 JEEP LIBERTY'S. I AM OVER THE 7 YEAR 70,000 MILE POWERTRAIN WARRANTY. CAR WAS ALWAYS MAINTAINED AND REGULAR OIL CHANGES WERE PERFORMED. NO OFF-ROADING OR TOWING DONE WITH THIS VEHICLE. *TR
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE ABS WARNING LIGHT ILLUMINATED AS THE VEHICLE WAS STARTED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURE WAS CONTACTED AND THEY STATED THERE WERE NOT ANY RECALLS FOR THE VEHICLE. THE FAILURE MILEAGE WAS NOT AVAILABLE AND THE CURRENT MILEAGE WAS 130,000.
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING 2 MPH OVER A SPEED BUMP, THE DRIVER'S SIDE AIR BAG DEPLOYED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER AND THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DECIDED TO SEND AN ENGINEER TO INSPECT THE VEHICLE. THE ENGINEER CONCLUDED THAT THE FAILURE WAS NOT A MANUFACTURER'S DEFECT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 100,000 AND THE CURRENT MILEAGE WAS 100,698.
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A MECHANIC AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 100,000. UPDATED 03/12/13*LJ UPDATED 03/13/13
CAR WAS TAKEN IN FOR ANOTHER ISSUE WITH THE JEEP VEHICLE (SEEMS CONSTANTLY HAPPENING). I WAS TOLD THE UPPER BALL JOINT WAS FAILING AND CAR SHOULD NOT BE DRIVEN. THE MECHANIC CALLED RE A POSSIBLE RECALL AND WAS INFORMED MY VEHICLE WAS NOT IN THE RECALL. THE DATE OF MANUFACTURE WAS IN THE REQUIRED DATE RANGE BUT THE CAR WAS NOT SOLD IN A "SALT BELT STATE". ACTUALLY THE CAR WAS IN THE DATE RANGE (MAY 1 WAS START OF MANUFACTURE - MINE WAS MAY 2) THIS IS NOT ACCEPTABLE. I WAS DRIVING A DANGEROUS VEHICLE ON AN INTERSTATE CONSTANTLY AND IN AN INSPECTION FOR A LEAK IN FLUIDS THIS BALL JOINT FAILURE WAS FOUND. JEEP CONSTANTLY REFUSES TO PAY FOR ISSUES THAT ARE TURNING OUT TO BE EXCESSIVE REPAIRS FOR MANY OWNERS. BUT AN EXTREME VEHICLE PARTS FAILURE SUCH AS THIS IS NOT ACCEPTABLE AND SHOULD INVOLVE ALL VEHICLES - NOT JUST THOSE IN THE SO CALLED "SALT BELT". *TR
TL* TAKATA RECALL. THE CONTACT OWNS A 2002 JEEP LIBERTY. WHEN THE VEHICLE WAS STARTED, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CLOCK SPRING FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
NEEDS NEW ENGINE. *TR
THE AIR BAG WARNING LIGHT IN OUR 2002 JEEP LIBERTY COMES ON INTERMITTENTLY FOR NO APPARENT REASON. WE HAVE EXPERIENCED RECURRING INCIDENTS OF THIS PROBLEM SINCE EARLY 2011. WE HAVE BEEN UNABLE TO CORRELATE ANY PARTICULAR CONDITIONS OR SITUATIONS THAT MAY TRIGGER THESE AIR BAG WARNING LIGHT EVENTS. WE HAVE HAD AN AUTO MAINTENANCE FACILITY LOOK FOR ANY DIAGNOSTIC ALARMS OR ALERTS VIA DIAGNOSTIC COMPUTER EVALUATION AND THEIR FEEDBACK WAS THAT THERE IS NO APPARENT OR OBVIOUS REASON FOR THE AIR BAG LIGHT TO TURN ON. OUR CONCERN WITH THIS SITUATION IS THAT IT MAY BE AN INDICATION OF A POTENTIAL AIRBAG DEFECT SUCH AS THE ONE CURRENTLY UNDER INVESTIGATION BY THE NHTSA RELATED TO RANDOM DEPLOYMENT OF THE AIRBAGS IN 2002 JEEP LIBERTY VEHICLES. WE ARE THE ORIGINAL OWNERS OF THIS VEHICLE. THANK YOU. *TR
ENGINE WAS RUNNING GREAT. STARTED TO LOOSE POWER, SKIPPED AND THEN BLEW UP.. NEW ENGINE WAS $5000.00 FROM THE DEALER... IT STARTED TO SKIP AGAIN.. I TOOK IT BACK FOR $3000.00 DOLLARS MORE WORK... NOW ITS SKIPPING AGAIN... *JS
REAR WINDOW REGULATOR ASSEMBLY HAD TO BE REPLACED. 3RD TIME IN PAST 16 MONTHS. *TR
HEADLIGHTS WILL FLASH ON AND OFF WHILE DRIVING. HEADLIGHT AND TAIL LIGHT BULBS ALL BURN OUT AT ONCE. INTERIOR LIGHTS FLASH ON AND OFF WHILE DRIVING. BACK UP LIGHT SWITCH QUIT WORKING. *TR
I STOPPED TO PICK UP MY DAUGHTER'S SNOW PANTS ON THE WAY FROM SCHOOL. BACKING OUT OF THE DRIVEWAY I HEARD AND FELT MY TIRE DO SOMETHING. I DIDN'T KNOW WHAT IT WAS, BUT THE CAR WAS OBVIOUSLY UNABLE TO BE DRIVEN. WHEN I GOT OUT, MY PASSENGER SIDE FRONT TIRE WAS AT ANGLES TO THE CAR. THE UPPER AND LOWER BALL JOINTS GAVE OUT AND ACCORDING TO THE MECHANIC, THE BRAKE LINE WAS BASICALLY THE ONLY THING HOLDING THE TIRE ON. I DIDN'T KNOW THERE WAS ANYTHING UNUSUAL GOING ON UP TO THIS POINT, AS ANY SMALL STEERING ISSUES I HAD WERE MOSTLY WHEN THE CAR HAD JUST BEEN STARTED, SO WERE ATTRIBUTED TO COLD AND ICE. THE CAR IS CURRENTLY AT THE DEALER WAITING TO BE FIXED, SO THE OLD PARTS SHOULD BE AVAILABLE. *TR
WHILE DRIVING MY 2002 JEEP LIBERTY AT AN ESTIMATED 45-50 MPH, THE ENGINE SUDDENLY STALLED AND THEN SHUT OFF WITHOUT WARNING. THE ENGINE ROARED AS IF ACCELERATING AND RPMS FLUCTUATED FROM HIGH TO LOW WITHOUT INCREASING ACTUAL VEHICLE SPEED AND LOST CONTROL OF STEERING AND COASTED UNTIL CAR STOPPED. THE DASHBOARD LIT UP FOR BATTERY, CHECK ENGINE LIGHT, AND OIL AND ALL OTHER POWER STAYED ON, INCLUDING RADIO AND HEADLIGHTS AND EMERGENCY LIGHTS. WHEN CAR CAME TO A STOP, I PUT THE CAR IN PARK AND TURNED IT OFF AND RESTARTED IT. DASHBOARD INDICATORS TURNED OFF AND CAR STARTED NORMALLY TO ONLY REPEAT THE SAME ENGINE STALL LESS THAN A MILE AWAY AT A SLOWER SPEED. CAR THEN REQUIRED SEVERAL MORE ATTEMPTS TO START ENGINE. AT THIS TIME, THE CAR HAD A 1/2 TANK OF GAS. THE NEXT DAY I CHANGED ALL FLUIDS INCLUDING OIL, ANTIFREEZE, COOLANT AND ADDED A FUEL INJECTION CLEANER AND FILLED CAR TO A FULL TANK AND WAS ABLE TO DRIVE BACK HOME WITHOUT ISSUE. NEXT TIME CAR WAS USED SAME ENGINE STALL HAPPENED AS CAR WAS IN REVERSE AND WITHOUT THE RPM FLUCTUATION OR DASHBOARD INDICATORS LIGHTING UP. NEW BATTERY INSTALLED AND HOOKED UP TO COMPUTER FOR DATA CODES WHICH REVEALED NO ERROR CODES. CAR CURRENTLY IN SHOP FOR 7 DAYS WITH OVER $500 IN COSTS THAT DID NOT SOLVE PROBLEM. CAR MAINTENANCE IN GREAT SHAPE AT 103700 MILES AND FULL CAR TUNEUP DONE JUST LAST YEAR BY JEEP DEALERSHIP. I HAVE BEEN TOLD BY THE MECHANIC OF SEVERAL DIFFERENT PROBLEMS IT COULD BE OR NOT BE, AND INVEST MONEY IN REPAIRS THAT MAY NOT EVEN SOLVE THE PROBLEM. TOTAL ENGINES FAILURES/STALLS IN ONE WEEK AVERAGED 2 TIMES EACH TIME THE CAR WAS DRIVEN. GIVEN THE TRAFFIC AND TRAVELING SPEED OF THE CAR, I WAS LUCKY TO HAVE AVOIDED COLLISION BUT DO NOT FEEL SAFE OR TRUST TO USE MY CAR ESPECIALLY AFTER READING COMPLAINTS OF OTHERS EXPERIENCING SAME ENGINE FAILURE WITHOUT A SOLUTION PROVIDED THAT SOLVED THE PROBLEM. *TR
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT WAS DRIVING APPROXIMATELY 35 MPH WITH THE HEADLIGHTS IN ACTIVATION WHEN THE LIGHTS BEGAN TO FAIL INTERMITTENTLY. THE FAILURE WOULD ALSO OCCUR WHEN THE ENGINE WAS TURNED OFF. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND AN AUTHORIZED DEALER ON TWO DIFFERENT OCCASIONS. THE HEADLIGHT SWITCH WAS REPLACED AND THE BATTERY WAS REPLACED TWICE. CURRENTLY, THE VEHICLE WAS BEING REPAIRED BY THE DEALER. THE FAILURE MILEAGE WAS 118,000 .
IGNITION KEY WILL NOT TURN IN A 2002 JEEP LIBERTY IT HAS BEEN DOING THIS ON AND OFF FOR A YEAR, NOW GETTING WORSE. *TR
AFTER FOLLOWING ALL VEHICLE MAINTENANCE RECOMMENDATIONS, ENGINE HAS FAILED @ 73000 MILES. MECHANIC STATES ENGINE SLUDGE. I WAS TOLD I WILL NEED TO PURCHASE A NEW ENGINE. HAVE ALL SERVICE RECORDS, ALL OIL CHANGES WERE DONE ON TIME AS SCHEDULED AND NOW I HAVE A CAR THAT DOES NOT RUN. *TR
BOTH DRIVER AND PASSENGER AIR BAGS DEPLOYED WHILE AT A STOP LIGHT. THE AIR BAG CAUTION LIGHT HAD BEEN ON FOR SEVERAL WEEKS, BUT THE DEALER SAID IT WAS ONLY A FAULT OF THE MONITOR AND WAS NOTHING TO WORRY ABOUT. ONCE THE AIR BAGS DEPLOYED, JEEP REFUSED TO PAY FOR THE REPAIR OR REIMBURSE FOR REPAIRS, SAYING THAT THIS HAD NOT EVER HAPPENED BEFORE, THEREFORE, THE DRIVER MUST HAVE HIT SOMETHING. *KB
2 JEEP LIBERTY'S- BOTH ENGINE MAKING LOUD KNOCKING NOISE, WITHIN A MONTH OF EACH OTHER. TOOK THEM IN FOR REPAIR. TOLD BOTH NEED NEW ENGINES. THIS WILL BE THE 3RD TIME THE ENGINE HAS BEEN REPLACED IN ONE JEEP; 2 2 TIMES UNDER EXTENDED WARRANTY AND NOW 1 ENGINE REPLACED AT $3,500.00. THE OTHER JEEP FIRST ENGINE NEEDS TO BE REPLACED. BOTH JEEPS AROUND 130,000 MILES. BASED ON INTERNET TRAFFIC COMPLAINTS, DISCUSSIONS WITH REPAIR MECHANICS, AND THE PRICING ON REPLACEMENT ENGINES, THERE IS A EVIDENT PROBLEM AND A RECALL IS IN ORDER FROM JEEP. *TR
WHILE DRIVING 30 MPH THE TRANSMISSION FAILED WITHOUT WARNING. THE CONSUMER IS CONCERNED THAT "THE VEHICLE WILL BE REAR ENDED AS A RESULT TO THE FAILURE". *TR
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED WHILE DRIVING, THE HEADLIGHTS WOULD TURN OFF SPORADICALLY WITH OUT ANY WARNING. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO WAS UNABLE TO DIAGNOSED THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 20,000 AND CURRENT MILEAGE WAS 130,000.
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD VIOLENTLY JERK AND THE ENGINE WOULD MAKE A KNOCKING SOUND. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO WAS UNABLE TO DIAGNOSE THE FAILURE THE FIRST TWO TIMES IT WAS TAKEN IN. WHEN THE VEHICLE WAS TAKEN IN FOR A THIRD TIME, THE DEALER STATED THAT THE ENGINE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED.THE FAILURE MILEAGE WAS UNKNOWN AND CURRENT MILEAGE WAS 71,996.
BOTH, DRIVER SIDE FRONT AND REAR, AND PASSENGER SIDE REAR WINDOW REGULATOR CLIPS ARE BROKEN. ALL OF THE WINDOWS DROPPED DOWN INTO DOOR AND ARE NOW BEING HELD UP WITH A PLASTIC WEDGE JAMMED IN THE OPENING TO HOLD THE WINDOWS UP. THREE WINDOWS ON THIS ONE VEHICLE AND THOUSANDS OF OTHER COMPLAINTS ONLINE AND THERE IS NO RECALL? WHEN YOU ARE DRIVING DOWN THE HIGHWAY AT 70 MPH, WHILE IT IS RAINING, AND THE WINDOW REGULATOR CLIP BREAKS AND THE WINDOW DROPS DOWN WITH NO NOTICE? THIS IS A SAFETY DEFECT THAT SHOULD BE REPAIRED BY THE MANUFACTURER. *TR
JEEP 2002 WINDOW REGULATORS KEEP BREAKING. 3RD ONE. *TR
2002 JEEP LIBERTY FRONT SEAT BELT WILL NOT LOCK SOMETIMES. *TR
TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE TURNING INTO THE DRIVEWAY THE VEHICLE STALLED, THE ENGINE WAS ON BUT THE VEHICLE WOULD NOT MOVE FORWARD. THE FAILURE OCCURRED FORTY THREE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHO INFORMED HER TO PURCHASE ANOTHER WITHOUT INSPECTING HER VEHICLE. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO INFORMED HER THAT THE VEHICLE WAS NOT FIT TO DRIVE AND IT WOULD COST $2000 FOR THE REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 91,000 AND THE CURRENT MILEAGE WAS 105,000.
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE HEADLIGHTS BEGAN TO FLICKER ON AND OFF INTERMITTENTLY. THE FAILURE PROGRESSED AND THE LIGHTS WOULD REMAIN OFF FOR LONGER PERIODS OF TIME. ADDITIONALLY, THE INTERIOR LIGHTING WOULD ILLUMINATE INDEPENDENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MECHANIC WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
STOPPED TO GET GAS. SHUT OFF ENGINE. ENGINE DID NOT WORK ANY MORE. *TR
WHEN DRIVING MY 2002 JEEP LIBERTY THE HEADLIGHTS FLICKER ON AND OFF AND SOMETIMES TURN OFF COMPLETELY. WHILE FLICKERING I HEAR A CLICKING NOISE. TO GET THE LIGHTS BACK ON I HAVE TO TURN THEM OFF AND ON OR TURN ON FOG LAMPS. *TR
TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE BEGAN TO SURGE FORWARD WHEN HE ATTEMPTED TO SLOW DOWN. THE CONTACT WAS ABLE TO STOP THE VEHICLE AFTER SHIFTING INTO NEUTRAL. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
DE REGRESO A CASA DEMI TRABAJO LA LLANTA DEL LADO DERECHO DE ENFRENTE SE PONCHO Y CHOQUE CON UN ARBOL. MI VEICULO FUE PERDIDA TOTAL. TENGO PROBLEMAS FISICOS QUE DESAFORTUNADAMENTE LA ASEGURANZA NO QUISO CUBRIR. ME GOLPEE LA CABESA MI MANDIBULA LA TENGO DANADA Y OTRAS PARTES DEMI CUERPO. YO CREO QUE ES CAUSA DEQUE LA BOLSA DE AIRE NO ESPLOTO POR ESO ME GOLPEE MUY FUERTE. QUIERO SABER CONQUIEN DIRIGIRME PARA PODER OBTENER ALGUN APOYO. GRASIAS. *TR
HEADLIGHTS WILL INTERMITTENTLY GO OUT ALONG WITH A SOUND OF THE RELAY CLICKING. THIS CAN HAPPEN AT ANY SPEED AND CAN HAPPEN MULTIPLE TIMES IN MINUTES, AND THEN NOT FOR 9 MONTHS. VERY UNSAFE. *TR
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT WAS DRIVING 40 MPH WHEN HE CRASHED INTO A LIGHT POLE AND THE AIR BAGS DID NOT DEPLOY. THE CONTACT WAS INJURED AND THE STEERING WHEEL WAS BENT FROM THE FORCE OF THE IMPACT. THE VEHICLE WAS DESTROYED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND THE CURRENT MILEAGE WAS 64,000.
I BOUGHT A 2002 JEEP LIBERTY SPORT IN AUGUST 2001. I STILL OWN IT AND OVER THE YEARS THERE HAS BEEN A CONSISTENTLY RECURRING PROBLEM WITH THE OPERATORS ON THE DOOR WINDOWS BREAKING OR FAILING CAUSING THE WINDOW GLASS TO FALL INSIDE THE DOOR. THIS HAS OCCURRED ON MY VEHICLE AT LEAST ONCE A YEAR (TO DIFFERENT WINDOWS) AND EACH TIME THE REPAIR IS TO REPLACE THE WINDOW OPERATOR AT A COST OF ALMOST $300 FOR THE PART AND EQUAL AMOUNT FOR LABOR, ETC. THE FAILURE IS APPARENTLY A PLASTIC CLIP THAT BREAKS OR LOSES ITS GRIP ON THE GLASS BUT THE DEALERS SAY THEY MUST REPLACE THE WHOLE OPERATOR. I NOTE FROM THE INTERNET THAT MANY OTHER JEEP LIBERTY OWNERS REPORT THE SAME DEFECT. WHY CAN'T CHRYSLER/JEEP COME UP WITH A PERMANENT FIX FOR THIS PROBLEM. IT IS A CHRONIC DEFECT AND A POTENTIAL SAFETY HAZARD IF THERE ARE CHILDREN IN THE VEHICLE. *TR
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE ENGINE EXHIBITED AN ABNORMALLY LOUD NOISE WHEN FIRST STARTING. UPON FURTHER INSPECTION, THE CONTACT STATED THAT PARTS OF THE ENGINE BEGAN FRACTURING AND THE VEHICLE WAS TAKEN TO THE DEALER. THE DEALER ADVISED THAT THE ENGINE WOULD NEED TO BE TAKEN APART TO DETERMINE THE FAILURE. THE MANUFACTURER WAS CONTACTED AND ADVISED THEY WERE UNABLE TO ASSIST BECAUSE THEY WERE NOT AWARE OF THE FAILURE. THE CONTACT WAS ADVISED BY A LOCAL MECHANIC THAT THE REPLACEMENT ENGINE COULD MALFUNCTION IN THE SAME MANNER AS THE ORIGINAL. THE VEHICLE WAS NOT REPAIRED AND THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 140,000.
TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT WHILE SITTING AT A RED LIGHT WITH VEHICLES IN FRONT OF HER THE VEHICLE BEGAN ACCELERATING FORWARD AND THE BACK WHEELS WERE SPINNING WITH SMOKE COMING FROM THE REAR END. THE CONTACT PUT BOTH FEET ON THE BRAKE PEDAL AND THE ACCELERATION STOPPED. SHE DROVE THE VEHICLE HOME AND CALLED CHRYSLER. THEY STATED THAT SINCE THERE WERE NO RECALLS THERE WAS NOTHING THEY COULD DO. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE 62,000.
LUG NUTS SPLIT IN HALF WHEN REMOVED . IF TIRE GOES FLAT WILL NOT BE ABLE TO CHANGE TIRE & DRIVE TO SAFETY. 2002 JEEPO LIBERTY. *TR
HEADLIGHTS OF 2002 JEEP LIBERTY SPORT HAVE BEEN BLINKING ON AND OFF AT RANDOM INTERVALS WHILE IN USE FOR APPROXIMATELY 3 WEEKS. A SOUND INSIDE SIMILAR TO THE SOUND HEARD WHEN DRIVER TURNS THE HEADLIGHTS ON OCCURS EACH TIME THE HEADLIGHTS BLINK. WHILE IN OPERATION, HEADLIGHTS WILL BLINK ON AND OFF 4 OR MORE TIMES DURING A 6 MILE DRIVE. WAS TOLD BY JEEP DEALERSHIP THAT THERE WAS NO RECALL AND THEY WERE UNABLE TO FIND THE ISSUE DURING A DIAGNOSTIC. *TR
I AM EXPERIENCING A RATTLING SOUND WHEN DRIVING UPHILL OR DOWNHILL THROUGH DRIVEWAY, TRAVELING 5-20 MILES AN HOUR. I TOOK MY JEEP 2002 LIBERTY 2WD TO GET SERVICED AND RECEIVED RECOMMENDED REPAIRS: PROSTEER CONTROL ARM WITH BALL JOINT UPPER CENTER, REMOVE AND INSTALL PROPELLER SHAFT TO REPLACE UNIVERSAL JOINTS ON BOTH ENDS, REAR WHEEL BEARINGS, TAIL PIPE IS WELDED TO MUFFLER, MUFFLER DOES NOT MEET DESIGN SPECIFICATIONS AND SHOULD BE REPLACED DUE TO EXHAUST LEAK AS WELL, REMOVE RACK AND PINION, COMPLETE RACK AS DOES NOT MEET DESIGN SPECIFICATIONS AND IS LEAKING. I WAS DRIVING ABOUT 25 MPH AND MY REAR RIGHT SIDE TIRE WAS SMOKING PROFUSELY. I PULLED OVER AND NOTICED THE GRAY SMOKE FROM MY TIRE. I TOOK THE CAR TO CHECK THE REAR BREAKS. THEY WERE FINE BUT WAS TOLD THAT I HAD A LEAK FROM THE EXHAUST PIPE WHICH DRIPPED ON TO THAT AREA. THE CAR HAS 75,806 MILES. I WAS TOLD THAT I COULD LOOSE CONTROL OF VEHICLE AND ENTIRE AREA CAN COLLAPSE DURING TRAFFIC DUE TO THESE ISSUES. ASIDE FROM THESE ISSUES, I AM EXPERIENCING A WHISTLING SOUND, PROBLEMS WITH REAR DRIVERS SIDE PASSENGER POWER WINDOW REGULATOR WHICH PRODUCES GRIND-LIKE SOUND. THE WINDOW CAME OFF AND I WAS TOLD THAT I NEEDED A NEW REGULATOR FOR THE WINDOW. I'M ALSO EXPERIENCING A RED STAIN IN ENGINE OIL DRIPPAGE ON GROUND. FINALLY, STRANGE ODOR FROM CAR -ODOR CONTINUES TO BE PRESENT WHETHER I WASH THE CARPETS AND SEATS (SMELLS LIKE MOLD/MILDEW OR SKUNK). *TR
I HAVE A 2002 JEEP LIBERTY AND I HAVE TO REPLACE A WINDOW REGULATOR FOR THE 5TH TIME. EVERY IN EVERY INSTANCE IT HAS BEEN THE REAR WINDOWS. IN ONE INSTANCE I WAS DRIVING DOWN THE HIGHWAY AND THE WINDOW CAME DOWN. I HAVE TWO CHILDREN IN CAR SEATS AND THE LAST THING I NEED IS FOR THEM TO THROW SOMETHING OUT OR FOR SOMETHING TO HAPPEN TO THEM B/C THE REGULATOR FAILED WHILE I'M DRIVING DOWN THE HWY. OTHER TIMES IT WAS PARKED IN THE DRIVEWAY AND WHEN I LOOKED OUT OF MY HOUSE THE REAR WINDOW WAS DOWN AGAIN. THE REGULATORS WERE JUST REPLACED ON 6-06-10 AND NOW IT IS 08-26-10. THE NEW REGULATOR DIDN'T LAST VERY LONG, HUH. AFTER ALL OF THE PROBLEMS THAT I 'VE HAD WITH THIS JEEP I WILL NEVER BUY ANOTHER ONE!! I HAVE NOTICED ON DIFFERENT ONLINE FORUMS THAT THIS SEEMS TO BE A VERY COMMON PROBLEM FOR THOUSANDS OF JEEP OWNERS. FOR SOME REASON NOBODY SEEMS TO BE ADDRESSING THIS SITUATION. WE SPEND LOTS OF MONEY ON VEHICLES AND FOR THEIR UPKEEP! THE LEAST JEEP CAN DO IS FIX THE PROBLEM OR THEY MAY HAVE A BIGGER PROBLEM AHEAD WHEN EVERYONE DECIDES TO STOP PURCHASING JEEPS. SINCE I HAVE ALREADY DECIDED TO DO THAT GUESS THAT'S ONE CONSUMER DOWN THE DRAIN FOR JEEP! OH, THE OTHER THING....I LIVE IN TX AND IT WAS 107 DEGREES THE OTHER DAY....WOULD YOU WANT TO HAVE A PROBLEM WITH YOUR WINDOW IN THIS HEAT....RENDERS THE AC VIRTUALLY USELESS! I DON'T NEED OR WANT MY CHILDREN SITTING IN A HOT VEHICLE AND RISK POTENTIAL HEAT ASSOCIATED PROBLEMS B/C OF A CRAPPY PRODUCT! IF IT OCCURS AT HOME THEN I DUCT TAPE IT BEFORE I LEAVE. *TR
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED HE WAS INFORMED OF NHTSA INVESTIGATION ITEM NUMBER: PE10-031 (FUEL SYSTEM, GASOLINE: DELIVERY: HOSES, LINES/PIPING, AND FITTINGS) WHICH STATED THAT THE PLACEMENT OF THE FUEL TANK AND LACK OF ADEQUATE SHIELDING MADE THE FUEL TANK VULNERABLE TO RUPTURE OR LEAKAGE IF STRUCK FROM THE REAR. THE CONTACT STATED THAT THE PLACEMENT OF HIS FUEL TANK WAS ALSO INADEQUATE AND HE WAS CONCERNED OF A POTENTIAL FIRE ERUPTING IN THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND THE CURRENT MILEAGE WAS 103,000. UPDATING 12/7/10 *CN
MY 2002 JEEP LIBERTY LIMITED'S IGNITION WILL NOT TURN WITH THE KEY IN PLACE. FIRST OCCURRENCE, I WAS ABLE TO JIGGLE THE KEY AND GET IT TO FINALLY TURN TO START, 2ND TIME IT TOOK ME BOUT 10 MINS OF JIGGLING THE KEY AND IT FINALLY TURNED AND STARTED. 3RD TIME, SAME SITUATION. NOW THE 4TH TIME AND IT'S SITTING IN OUR GARAGE, WILL NOT TURN TO START. *TR