2002 Jeep Liberty Complaint Log

CONSUMER WAS TRAVELING ABOUT 70MPH ON HIGHWAY AND WITHOUT PRIOR WARNING PART OF STEERING WHEEL FELL ON HIS FEET WHILE HE WAS DRIVING, AND PART OF IT WAS STUCK UNDER THE ACCELERATOR PEDAL. DEALERSHIP WAS AWARE OF PROBLEM.*AK

JEEP LIBERTY 2002, IGNITION PROBLEMS. KEY GOES INTO IGNITION BUT WILL NOT MOVE BACKWARDS OR FORWARD, STEERING IS LOCKED AS WELL. OCCURS A COUPLE TIMES A YEAR SO FAR, USUALLY BY FIDDLING WITH IT AFTER 15 MINUTES I CAN GET IT STARTED UP. NOT THIS TIME, THE KEY WON'T BUDGE EITHER WAY AND MY CAR WON'T START. *TR

JEEP LIBERTY RECALLED FOR LOWER BALL JOINTS**CC THE DEALER HAS FAILED TO RESOLVE THE PROBLEM. *NM

CUSTOMER STATES THAT THEY HAVE TRIED SEVERAL TIMES TO GET CAR INTO SERVICE FOR THE RECALL AND HAVE BEEN TOLD THEY DON'T HAVE THE PARTS**CC *JB

CUSTOMER STATES THAT HE HAS BEEN UNABLE TO GET CAR FIX DUE TO PARTS NOT BEING AVAILABLE**CC LOWER BALL JOINT RECALL. *JB

2002 JEEP LIBERTY SAFETY RECALL F23- LOWER BALL JOINTS CUSTOMER STATES THAT THE THEY HAD TO HAVE THE WORK DONE AND WANT TO BE REIMBURSED FOR THE SERVICE**CC THE CONSUMER PROVIDED A COPY OF THE REPAIR INVOICE. THE DEALER STATED THAT UPPER BALL JOINT WAS ALSO BAD. *TR

LTR IN REGARDS TO THE RECALL SERVICES ON HER 2002 JEEP LIBERTY; SHE IS SEEKING REIMBURSEMENT AND RECOMMENDATIONS ON HOW TO RESOLVE REPAIRS DONE TO HER VEHICLE. *KB THE CONSUMER STATED THE VEHICLE HAS A BAD VIBRATION WHEN COMING TO A STOP. THE CONSUMER WAS TOLD THE TIRES NEEDED TO BE BALANCED AND ROTATED, HOWEVER THE CONSUMER CONTINUED TO FEEL THE VIBRATION AFTER THE WORK WAS DONE. THE CONSUMER WAS INFORMED THE BRAKES AND ROTORS HAD RUSTED. THE WIPER BLADES WERE REPLACED. THE DRIVERS SIDE SPEAKER WAS MAKING A RATTLING NOISE. *JB

2002 JEEP LIBERTY RECALL FOR LOWER BALL JOINTS. CONSUMER WOULD LIKE TO KNOW WHY THE DEALER DENIED HIS CLAIM FOR THE REPAIR. THE CONSUMER HAD TO PAY FOR THE REPAIR ON HIS VEHICLE EVEN THOUGH IT WAS UNDER RECALL. *KB

2002 JEEP LIBERTY. CONSUMER AIR BAGS DEPLOYED WHILE TRAVELING 5 MPH. *NJ THE AIR BAGS DEPLOYED FOR NO REASON. THE CONSUMER RECEIVED ABRASIONS TO HIS ARM. *JB

CONSUMER WANTS TO KNOW ABOUT RECALLS FOR 2002 JEEP LIBERTY. *NJ

2002 JEEP LIBERTY. LETTER FROM CONGRESSMAN BISHOP ON BEHALF OF CONSTITUENT, RE HER WARRANTY WITH CHRYSLER *TGW THE CONSUMER STATED THE VEHICLE HAS A CASTING FLAW FOR THE CYLINDER HEAD IN THE ENGINE. ACCORDING TO THE MECHANICS FINDINGS; THE TWO INTAKE VALVE LIFTER HOUSINGS OF THE HEAD HAD BROKEN IN HALF. THE LIFTER CAME OUT OF THE HEAD AND THE CAM JOURNAL LOBE WAS SCORED AND GROOVED. THE CONSUMER IS REQUESTING THAT CHRYSLER PROVIDE COVERAGE FOR THE REPAIR. *JB

2002 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO SAFETY RECALL J17 FRONT SUSPENSION UPPER CONTROL ARM BALL JOINTS. CONSUMER EXPRESSES HE HAS MADE 3 APPOINTMENTS WITH DEALER AND THEY HAVE CANCELED ALL THREE *TGW

WHEN YOU ACTIVATE THE REAR WINDOW WASHER, THE FRONT WINDSHIELD GETS SPRAYED TOO! YOU MUST WIPE THE WINDSHIELD IMMEDIATELY SO YOU CAN SEE!!!. ALSO, THE SAME PROBLEM HAPPENS WHEN YOU USE THE WINDSHIELD WASHER; THE REAR WINDOW SPRAYER IS ACTIVATED. THIS SITUATION IS ONLY AN INCONVENIENCE AND WASTE OF WASHER FLUID. DEALER HAS ORDERED A NEW WASHER FLUID PUMP, UNDER WARRANTY.*ASK

THE CONSUMER RECEIVED A RECALL NOTICE (01V-311) FOR REPLACEMENT OF THE KNEE BLOCKER BACKING PLATE, BUT COULD NOT FIND CONVENIENT TIME TO SCHEDULE RECALL REPAIR. *YH

CHRYSLER HAS ISSUED A RECALL ON IMPROPER DEPLOYMENT OF AIR BAGS. THERE NO INFORMATION IN THE DEALERS COMPUTER INFORMING THEM THAY THE PARTS ARE NOT AVAILABLE AND THEY WILL NOT FORMALLY ISSUE A RECALL. DEALERSHIP SERVICE DEPARTMENT IS AWARE OF THE PROBLEM BUT HAVE NO INFO IN COMPUTERS, THEREFORE CANNOT DO REPAIRS.

THE CONSUMER STATES THAT THE KNEE BLOCKER (UNKNOWN-SPECIFIC BLOCKER) PLATE, IS SEPERATING FROM THE INSTRUMENT PANEL AND FALLING. *SCC

UPON STARTING VEHICLE, GEAR AUTOMATICALLY WENT FROM PARK TO REVERSE, CAUSING AN ACCIDENT. VEHICLE KNOCKED DRIVER DOWN, ROLLING OVER BOTH LEGS. *AK VEHICLE EXPERIENCED A ROLLOVER. *JG

CONSUMER READ ABOUT A RECALL OF AN AIRBAG DEFECT, CONSUMER CONTACTED DEALERSHIP BUT WAS INFORMED THAT VEHICLE WAS NOT INCLUDED IN RECALL DUE TO THE VEHICLE IDENTIFICATION NUMBER.*MJ

RECALL 01V373000/ MANUFACTURER'S RECALL A07; GOT RECALL ABOUT 3 OR 4 WEEKS AGO. WHEN CALLED FOR AN APPOINTMENT DEALER INDICATED HAD NO PARTS. CALLED MANUFACTURER, AND WHICH MANUFACTURER CALLED DEALER. DEALER STATED TO MANUFACTURER HAD PARTS, BUT WHEN CONSUMER CALLED BACK DEALER DID NOT HAVE PARTS.*AK

WHILE DRIVING 35 MPH AROUND A CURVE THE VEHICLE TIPPED OVER ON TWO WHEELS WITHOUT WARNING WHILE ON DRY PAVEMENT. NLM

CONSUMER STATES WHILE SECURED IN THE DRIVER AND PASSENGER SEAT BELTS THE BUCKLES UNLOCK WITHOUT WARNING WITH THE SLIGHTEST RUFF MOVEMENT OFTHE PASSENGER. NLM

BUG/AIR DEFLECTOR CREATES LOUD WIND WHISTLE NOISE WHEN INSTALLED TO FACTORY SPECS. MAY BE DUE TO RUBBER STOPPERS ON THE BACK OF THE DEFLECTOR.*AK

CONSUMER STATED THE LEFT FRAME WELD WAS INADEQUATELY WELDED, DEALER HAS BEEN CONTACTED.*JB *YH

WHILE IN REVERSE VEHICLE ACCELERATED FORWARD, RESULTING IN A COLLISION. DEALER IS INSPECTING VEHICLE. PLEASE PROVIDE FURTHER INFORMATION. AK

I HAVE HAD TO HAVE BRAKES REPLACED ON MY JEEP 4 TIMES WITHIN A YEAR OF PURCHASE . THERE IS A CONSTANT GRINDING SENSATION WHEN THE BRAKES ARE APPLIED EVEN AFTER REPLACEMENT OF NEW BRAKES ., THIS CAN BE FELT BY THE DRIVER AND PASSENGER IN THE FRONT SEAT I AM VERY CONCERNED AS I USE THIS VEHICLE AS MY MAIN MEANS OF TRANSPORTATION WITH MY CHILDREN AND FEAR FAILURE MAY LEAD TO A SERIOUS ACCIDENT . MY OTHER CONCERNS ARE COMPLAINTS ABOUT THE QUALITY OF THE MATERIALS USED TO BUILD THE VEHICLE THEY SEEM TO BE VERY POOR QUALITY AS THE INTERIOR HAS WORN SIGNIFICANTLY WITHIN THE SHORT TIME I HAVE OWNED MY JEEP PLEASE CONVEY MY CONCERNS AND RESPOND ASAP TO CARBRIANT @AOL.COM. *AK

DEALER CORRECTED DEFECT . AUTO WORKERS SHOULD WAKE UP ON THE LINE AND DO THEIR JOB! NO SAFETY DEFECT LISTED. *AK

WHEN THE PAVEMENT IS WET BRAKES WILL LOCK-UP. THE BRAKE PROPORTIONING VALVE AND MASTER CYLINDER WERE REPLACED WITH SOME DECREASE IN ERRATIC OPERATION. PLEASE DESCRIBE DETAILS

WHILE DRIVING, WHEN THE BRAKES ARE APPLIED, THE VEHICLE WILL EXPERIENCE EXTENDED STOPPING DISTANCE, ALMOST CAUSING ACCIDENT(S). THE DEALERSHIP CANNOT LOCATE PROBLEM, AND IS AWARE THAT THE VEHICLE CANNOT BE REPAIRED PROPERLY. TS THE PROBLEMS ARE AS FOLLOWED: RATTLING NOISE, LEVER ON PASSENGER SIDE BROKEN OFF THE SIDE POCKET OF THE DOOR, SKIDDING, DIFFICULTY STOPPING ON DRY PAVEMENT/NOSE DIVING, ENGINE SYMBOL APPEARING ON THE INSTRUMENT PANEL FLASHING/THEN THE VEHICLE WOULD START TO SHAKE, AND MISFIRING WITH FORWARD THRUSTING MOVEMENTS, AS IS IF IT WERE TO SHUT DOWN. THE BRAKING SYSTEM WAS FOUND FAULTY DUE TO A MISSING BRAKE COMBINATION VALVE WHICH CAUSE SKIDDING, AND THE WAY THE VEHICLE WILL STOP. THE FRONT DRIVER SIDE WHEEL DRAGS. THE TIRES CRUMBLED INSIDE AND HAD BLOWN APART-FIRESTONE. SCC

HANDLING ERATIC AT SPEEDS OVER 45 MPH, VEHICLE WANDERS ACROSS THE ROAD, FISH TAILS. LOOSE CONTROL WHEN CHANGING LANES. STOCK TIRES ARE VERY THIN. HANDLING WOULD PROBABLY IMPROVE WITH WIDER TIRES. AT MY OFFICE WE DRIVE A FLEET OF THE JEEPS, NUMEROUS SIMILAR COMPLAINTS. DT

CONSUMER STATE WHILE TRAVELING AT 30-40 MPH WHEN DEPRESSING THE BRAKE PEDAL VEHICLE GOES INTO EXTENDING STOPPING DISTANCE. DEALER AND MANUFACTURE HAS BEEN CONTACTED. PLEASE PROVIDE FURTHER INFORMATION. TS

WHILE TRAVELING AT 75 MPH CONSUMER STATES THE PANEL UNDER THE STEERING WHEEL FELL ONTO THE DRIVERS FEET. CONSUMER STATES TOOK TO DEALER AND DEALER STATED THE KNEE BOLSTER PACKING PLATE FELL OFF. CAUSE IS UNKNOWN. TS

WHEN MAKING A RIGHT TURN STEEERING WHEEL LOCKS AND ENGINE SHUTS DOWN. DEALER NOTIFIED, AND SAID SPEED SENSOR NEEDS REPLACING. TS. *AK

RIGHT REAR TIRE BLOWOUT. *AK

THE CONSUMER INQUIRED ABOUT THE AIR BAG RECALL FOR A 2002 JEEP LIBERTY. MR. *AK *JB *TS

WHILE DRIVING 45 MPH THE VEHICLE STALLED WITHOUT WARNING WHICH RESULTED IN THE STEERING WHEEL LOCKING UP. THE DEALER REPAIR AND REPLACED HEAD GASKET SPRING. *NLM

WHILE DRIVING 65-70 MPH THE VEHICLE STALLED WHICH RESULTED IN LOSS OF STEERING CONTROL. THE DEALER NOTICED THAT THE CAM SHAFT AND HEAD GASKET NEED TO BE REPLACED. *NLM

WHILE DRIVING 45 MPH THE VEHICLE STALLED WHICH CAUSED THE STEERING WHEEL TO LOCK UP. THE DEALER REPLACED THE HEAD GASKET. *NLM

VEHICLE HAS ABS FAILURE WHEN DRIVING ON WET ROADS. THIS RESULTS IN LOST OF BRAKE AND POWER STEERING.

DESIGN PROBLEMS WITH WINDOWS ON 2002 JEEP LIBERTY. *MR THE REAR SWING FLIP UP WINDOW WAS UNSAFE. EVERY TIME THE REAR GATE WAS OPENED, THE WINDOW WOULD SWING OPEN. THERE WAS NO HANDLE ON THE WINDOW. (MUST FIRMLY PLACE HAND ON WINDOW TO SHUT) WHEN IT RAINED, THE WINDOW WOULD BECOME EXTREMELY SLIPPERY AND HAVE TO BE HELD FIRMLY TO LOCK. THE VEHICLE ALSO MADE A LOUD WIND NOISE WHEN DRIVEN AT 45 MILES PER HOUR. *SCC THE CONSUMER STATED THE VEHICLE DID NOT GET GOOD GAS MILEAGE *JB

CONSUMER ALLEGES THAT THERE IS A LOUD NOISE IS COMING FROM UNDER THE VEHICLE DURING OPERATION (HIGHWAY SPEEDS). THE LOCAL DEALERSHIP EXAMINED THE VEHICLE AND DIAGNOSED THAT THE STRUT MOUNT HOUSING BROKE. CAUSE UNKNOWN. *AK PLEASE PROVIDE ANY ADDITIONAL INFORMATION (COPY OF INVOICE FROM DEALERSHIP, ETC.). *MJJ

WHILE TRAVELING 45 MPH AND AS A RESULT OF A FRONTAL IMPACT FRONT SEAT BELTS DID NOT LOCK IN PLACE, CAUSING CONSUMER TO HIT STEERING WHEEL WITH CHEST.*AK

WHILE TRAVELING 45 MPH AND AS A RESULT OF A FRONTAL IMPACT AIR BAGS DID NOT DEPLOY AT ANY TIME. *AK

THERE IS A HUMMING NOISE IN THE 2 FRONT TIRES AND THEY ARE UNEVEN. THE DEALERSHIP INDICATED THAT THIS IS CAUSED BY 'FEATHER WEAR'. DEALERSHIP HAS REPLACED THE SHOCKS, TIRES ,AND ALIGNED THE VEHICLE, BUT THE PROBLEM STILL EXISTS. UNABLE TO DETERMINE THE CAUSE OF THE PROBLEM *AK

WHILE TRAVELING AT 30 MPH VEHICLE WAS INVOLVED IN A FRONTAL COLLISION AND AIR BAGS DID NOT DEPLOY.*MR *TS

CONSUMER NOTICED WHILE TRAVELING ON WET PAVEMENT AND DEPRESSING BRAKES THERE WAS EXTENDED STOPPING DISTANCE.*AK

VEHICLE ROLLED OVER WHEN BLACK ICE WAS HIT, DESIGN OF VEHICLE BEING REASON FOR ROLLOVER. *MR THE VEHICLE WAS ON CRUISE CONTROL, WHEN THE VEHICLE A PATCH OF BLACK ICE AND CAUSED THE CONSUMER TO LOSE CONTROL OF THE VEHICLE. THE VEHICLE THEN WENT INTO A DITCH (SIDEWAYS & BACKWARDS), THEN HAD COME TO REST ON IT'S WHEELS. THE CONSUMER FELT THIS OCCURRED DUE TO THE VEHICLE BEING BUILT TOO HIGH AND WAS HARD TO CONTROL IN EXTREME WEATHER CONDITIONS. REFER TO 10884096. *SCC *JB

WHILE DRIVING ELECTRICAL SYSTEM STOPPED FUNCTIONING ,CAUSING THE VEHICLE TO LOSE BRAKE POWER/POWER STEERING/LIGHTS, AND ENGINE STALLING. DEALER HAS NOT DETERMINED THE CAUSE OF PROBLEM. *AK

VEHICLE CONTINUOUSLY PULLED TO THE RIGHT. THE PROBLEM WAS MORE NOTICEABLE WHEN VEHICLE WAS DRIVEN AT HIGHWAY SPEEDS. CONSUMER RECEIVED RECALL O3V460000 CONCERNING UPPER CONTROL ARM FAILURE, BUT THE DEALERSHIP WAS UNABLE TO PERFORM REPAIRS DUE TO THE PARTS BEING ON A NATIONWIDE BACK ORDER. *AK

WHEN TURNING LEFT OR RIGHT STEERING WHEEL GETS VERY STIFF. THE DEALER HAS BEEN CONTACTED, AND THERE IS A RECALL ON THE BALL JOINTS. *AK

WHILE DRIVING ON DAMP ROADS THE BRAKES FAILED TO STOP THE VEHICLE WHICH RESULTED IN EXTENDED STOPPING DISTANCE. THIS PROBLEM HAS ALMOST CAUSED SEVERAL REAR END COLLISIONS. *AK *NM