NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2002 Jeep Liberty. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 10/25/15
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT AFTER THE VEHICLE WAS STARTED, THE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000.
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAG INFLATER); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO ADDRESS THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
ON JULY 23, 2015, WHILE DRIVING ON THE INTERSTATE HIGHWAY, AT APPROXIMATELY 55 MILES/HOUR, THE ODOMETER, SPEEDOMETER AND CRUISE CONTROL SIMULTANEOUSLY STOPPED WORKING FOR NO APPARENTLY KNOWN REASON. WHEN ARRIVING AT MY DESTINATION IN ANOTHER STATE, (APPROX. 60 MILES), I RESEARCHED THE INTERNET FOR POTENTIAL PROBLEMS. A NUMBER OF OTHER 2002 JEEP LIBERTY OWNERS HAD EXPERIENCED SIMILAR PROBLEMS. ADDITIONALLY, SEVERAL OWNERS HAD EXPERIENCED ENGINE STALLING WHEN BRAKING AT A STOPLIGHT OR INTERSECTION. ON JULY 28, 2015, WHEN TRAVELING ON AN INTERSTATE HIGHWAY, I PULLED OFF TO THE SAFETY LANE TO TAKE A TELEPHONE CALL. WHILE I WAS SLOWLY PUSHING ON THE BRAKE PEDAL TO MOVE SAFELY TO CURB LANE, THE ENGINE STOPPED WORKING, AS DID MY STEERING. QUICK THINKING - HAVING READ PRIOR OWNERS' COMMENTS - TOLD ME TO PUT THE CAR IN NEUTRAL AND TURN THE IGNITION KEY ON. THAT WORKED! I GOT THE CAR SAFELY TO THE SIDE LANE. I AM IN THE PROCESS OF GETTING PROBLEMS CORRECTED; HOWEVER, OTHER OWNERS HAVE STATED THAT THE PROBLEM OF STALLING PERSISTS.
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE IN PARK, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000. UPDATED 11/18/15*LJ UPDATED 12/10/15. *JB
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ...UPDATED 02/04/16 *BF *CN
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT WHEN TURNING THE IGNITION TO THE ON MODE, THE AIR BAG WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE FAILURE RECURRED ON ONE OCCASION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
ON JULY 15, 2015 I WAS TRAVELING ON A 4 LANE ROAD, IN TOWN AT APPROXIMATELY 35 MPH WHEN THE AIRBAGS IN MY 2002 JEEP LIBERTY SPONTANEOUSLY DEPLOYED. THE ROAD WAS SMOOTH, I HADN'T HIT MY BRAKES, OR STRUCK ANYTHING WHEN THEY DEPLOYED. FORTUNATELY THERE WAS A COUNTY DEPUTY SHERIFF 2 VEHICLES BEHIND MY WHO STOPPED TO OFFER ASSISTANCE AND CALL EMS. MY INJURIES WERE MINOR. BRUISING FROM MY ELBOW TO MY WRIST ALONG WITH CUTS AND SCRAPES ON MY RIGHT ARM. I WENT TO THE ER FOR AN X-RAY BECAUSE OF THE IMMEDIATE SWELLING AND THE EMT WHO ARRIVED AT THE SCENE RECOMMENDED IT TO RULE OUT A BROKEN ARM. I CONTACTED CHRYSLER, WHO INFORMED ME THAT MY JEEP WAS PART OF THE #R06 RECALL WHICH INVOLVED THE RANDOM DEPLOYMENT OF AIRBAGS, AND WHILE THEY CAN REPAIR MY AIRBAGS AND DASH, THEY CAN'T FIX THE MODULE THAT ACTUALLY CAUSED MY AIRBAGS TO DEPLOY. THOSE PARTS ARE NOT AVAILABLE AT THIS TIME. IN OTHER WORDS, MY NEW AIRBAGS COULD DEPLOY AGAIN WITHOUT WARNING. I RECEIVED A RECALL LETTER REGARDING THIS PROBLEM MONTHS AGO AND WAS TOLD AT THE TIME THAT THE PARTS WERE NOT AVAILABLE TO REPAIR THE PROBLEM. I NO LONGER FEEL SAFE IN MY JEEP.
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (ELECTRICAL SYSTEM, AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO DO THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) AND STATED THAT THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000.
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART WAS UNAVAILABLE TO PERFORM THE REPAIRS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PARTS WERE UNAVAILABLE TO PERFORM THE REPAIRS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. MA 09/25
I WAS DRIVING AND MY AIRBAG LIGHT CAME ON. IT'S WENT OFF AND CAME BACK ON MULTIPLE TIMES. IS IT POSSIBLE MY AIRBAG DEPLOY WHILE DRIVING? KIND REGARDS, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR*JB
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. WHEN THE VEHICLE WAS STARTED, THE AIR BAG WARNING INDICATOR WAS CONSISTENTLY ILLUMINATED. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 162,000. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
THE RELAY FLASHER IS BAD. PART # 56010158AD. I HAVE NO RIGHT BLINKER/FLASHER. I HAVE AN ORDER FOR A REPLACEMENT FOR OVER 4 MONTHS NOW. JEEP IS NOT MAKING THE PART AND HAS NO IDEA WHEN IT WILL BE REPLACED. NO EXCUSES - NOTHING. JUST SORRY. THIS IS UNACCEPTABLE. I AM DRIVING IN HIGH TRAFFIC WITHOUT SIGNALS. THERE IS NOT EVEN A DATE WHEN THE PART MAY BE AVAILABLE. ITS UNACCEPTABLE REALLY. SHOULD SOMETHING HAPPEN TO ME, WHO IS RESPONSIBLE? I NEED MY VEHICLE AND ITS THE ONLY CAR I HAVE. JEEP SHOULD BE RESPONSIBLE FOR MAKING PARTS TO MAINTAIN THEIR VEHICLES IN TIMELY FASHION.
I KEEP MY CAR PARKED IN AN ENCLOSED GARAGE WHEN IT IS NOT BEING DRIVEN. ONE MORNING, I WENT INTO THE GARAGE TO DRIVE MY CAR TO WORK. I USED MY REMOTE TO OPEN MY CAR DOOR. I THEN NOTICED THAT THE BACKSEAT PASSENGER WINDOW, IMMEDIATELY BEHIND THE DRIVER SIDE WAS ROLLED DOWN. I KNOW I HAD NOT ROLLED IT DOWN. I GOT IN THE CAR AND PUSHED ON THE BUTTON TO RAISE THE WINDOW. THE WINDOW RATTLED AND GROANED WITH AN ELECTRICAL SOUND. I LOOKED AT THE WINDOW - IT HAD NOT ROLLED UP. I HAD TO GET TO WORK, SO I DROVE MY CAR WITH THE WINDOW IN THAT SHAPE. WHEN I GOT TO WORK I ASKED A CO-WORKER TO HELP ME TAPE IT UP. SO THEN, MY WINDOW WAS MANUALLY PUSHED UP BY TWO PEOPLE TRYING TO PUSH IT UP FROM THE INSIDE AND THE OUTSIDE. THEN TAPE WAS APPLIED TO THE WINDOW TO HOLD IT UP, BUT IT STARTED TO SLIP DOWN. SO THE PERSON WHO WAS FIRST HELPING PUT A PIECE OF CARDBOARD ON THE INSIDE PART OF THE WINDOW, SAYING THAT WOULD PREVENT IT FROM FALLING DOWN. IT WORKED FOR AWHILE, BUT THEN THE CARDBOARD SLIPPED DOWN INTO THE WINDOW. SO THEN, I FOUND TWO BIGGER PIECES OF CARDBOARD TO HOLD IT IN THE CLOSED POSITION AND WE TAPED SOME MORE. IT IS NOW TAPED UP AND SO FAR IS HOLDING, BUT AS RAIN MAY COME, IT WILL PROBABLY FALL AGAIN. I CALLED JEEP AND ASKED HOW THIS COULD BE REPAIRED. THEY TOLD ME IT WOULD COST ABOUT $400. I DON'T HAVE A SPARE $400 TO SPEND ON A CAR THAT HAS HAD A MASSIVE NUMBER OF PROBLEMS AND HAS COST ME THOUSANDS OF DOLLARS IN REPAIRS OVER THE YEAR. THEN THE NEXT THING THAT HAPPENED WAS THAT THE FRONT DRIVER-SIDE HUBCAB DISAPPEARED - THIS IS NEVER ENDING TROUBLE WITH THIS CAR. THE CAR HAS BEEN A PROBLEM FROM THE BEGINNING. I TOLD JEEP EARLY ON - THEY WOULD DO NOTHING TO HELP OR EXCHANGE IT FOR A CAR WITHOUT PROBLEMS. THIS VEHICLE IS TERRIBLE, AND THE DEALERSHIP IS EVEN WORSE.
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. UPON ENTERING THE VEHICLE, THE CONTACT STARTED THE IGNITION AND LIGHTLY ENGAGED THE ACCELERATOR PEDAL WHILE IN PARK. THE AIR BAG INADVERTENTLY DEPLOYED WITHOUT WARNING. THE CONTACT SUSTAINED MINOR INJURIES TO THE FACE AND UPPER BODY DUE TO THE AIR BAG DEPLOYING. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 184,901. UPDATED 11/06/15*LJ *CN
I WAS PULLING OUT OF MY DRIVEWAY AND THE CAR JUST SHUT COMPLETELY OFF AND I WAS STUCK IN THE MIDDLE OF THE ROAD. ABOUT 10 MINS LATER, IT STARTED BACK UP AGAIN AND DROVE NORMALLY. THIS IS NOT SAFE AT ALL AND IF I WAS DRIVING ON THE ROAD, I COULD HAVE DIED. I'M SCARED TO DRIVE THIS CAR NOW AND I CAN'T AFFORD TO GO TO A MECHANIC AND PAY THOUSANDS OF DOLLARS. FROM LOOKING ONLINE, THIS IS A RECURRING PROBLEM WITH THIS CAR. THERE SHOULD BE A RECALL ON THIS ISSUE. SOMEONE CAN REALLY LOSE THEIR LIFE OVER THIS.
THE FACT THAT REPLACEMENT AIRBAG MODULES ARE "NA" WITH AN UNKNOWN TIMEFRAME FOR AVAILABILITY SHOULD NOT BE ACCEPTABLE. IF A PRIVATE CITIZEN WAS KNOWINGLY PLACING OTHER (DRIVING) CITIZENS IN DANGER, WHAT WOULD BE THE CONSEQUENCES? INCARCERATION, RESTRICTION, REMOVAL OF LICENSE, OVERWHELMING FINE, ALL OF THE AFOREMENTIONED. MOST LIKELY. SO HOW IS IT THAT A COMPANY TURNING ENORMOUS PROFIT IS ALLOWED TO SKATE ON THIS ISSUE. SHOULD WE ACCEPT THE PITHY "WELL, SAFETY IS OUR MAIN CONCERN, BUT WE ARE WAITING ON REPLACEMENT PARTS FROM A SUPPLIER"....I DON'T THINK SO. CHRYSLER SHOULD BE COMPELLED LEGALLY TO TURN THEIR VAST PROFIT-DRIVEN RESOURCES INTO SECURING THE PARTS EVEN IF THEY HAVE TO FACTORIZE THEMSELVES AND PRODUCE THEM. OR ARE WE (AND YOU) JUST COMPLIANT SHEEP ACCEDING TO THE OCCASIONAL SLAUGHTER?
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS NOT AVAILABLE TO SCHEDULE AN APPOINTMENT WITHIN A REASONABLE TIMEFRAME. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD EXPERIENCED THE FAILURE LISTED ON THE RECALL AS THE AIR BAG WARNING ILLUMINATED ON THE INSTRUMENT PANEL. THE FAILURE MILEAGE WAS 160,000. MA 10/8
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO A DEALER TO BE SERVICED UNDER NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) HOWEVER, THE TECHNICIAN STATED THAT DUE TO EXCESSIVE RUST AND CORROSION THE RECALL REMEDY COULD NOT BE PERFORMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 160,000. THE VIN WAS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE....UPDATED 02/04/16 *BF... UPDATED 05/09/18*JB *CN
FRONT PASSENGER SIDE WHEEL IS MAKING A VERY LOUD NOISE EVERYTIME I TURN THE WHEEL,BROUGHT IT TO 3 DIFFERENT MECHANIC COULD NOT FIGURE IT OUT, MY ENGINE LIGHT WAS ON BECAUSE OF THE FUEL TANK AS WELL AS AIR BAG SIGN.. CALLED THE CHRYSLER DEALER THEY GAVE ME A 2 MONTHS WAITING PERIOD. ..
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARTED, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 116,000.
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 45 MPH, THE DRIVER SIDE AIR BAG DEPLOYED INADVERTENTLY. THE AIR BAG WARNING INDICATOR ILLUMINATED PRIOR TO THE DEPLOYMENT. THERE WERE NO INJURIES. THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT, AN INDEPENDENT MECHANIC, REINSTALLED THE AIR BAG HIMSELF. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE AND VIN WERE UNKNOWN. UPDATED 08/04/16*LJ
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT TOOK THE VEHICLE TO THE DEALER TO COMPLETE A MANUFACTURER RECALL FOR THE AIR BAGS. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT AND SEAT BELT WARNING LIGHT REMAINED ILLUMINATED. THE DEALER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO SOLUTION. THE CONTACT HAD A SECOND MANUFACTURER RECALL REPAIR COMPLETED FOR THE BALL JOINTS AND INDICATED THAT IT WAS NOT COMPLETED PROPERLY BECAUSE THE DEALER REFUSED TO PERFORM AN ALIGNMENT. AS A RESULT, THE VEHICLE WOBBLED IN AN UNSTABLE MANNER CONSTANTLY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE NHTSA CAMPAIGN NUMBERS AND FAILURE MILEAGE WERE UNAVAILABLE. UPDATED 08/16/16*LJ UPDATED 08/22/16.*JB
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE DRIVING 5 MPH AND MAKING A TURN, A LOUD CLUNKING NOISE EMITTED FROM THE FRONT END OF THE VEHICLE. THE FRONT PASSENGER SIDE LOWER BALL JOINT DETACHED COMPLETELY. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD AND REMAINED AT THAT LOCATION. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 03V460000 (SUSPENSION). THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 122,000.
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS). THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* TAKATA RECALL. THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS). THE DEALER WAS UNABLE TO SUPPLY THE PART BEYOND A REASONABLE TIME FRAME. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 04/04/16*LJ *CN
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE ATTEMPTING TO DRIVE THE VEHICLE, THE GEAR SELECTOR FAILED TO MOVE INTO THE DRIVE POSITION. THE CONTACT HAD TO APPLY FORCE TO THE GEAR LEVER IN ORDER TO SHIFT THE VEHICLE INTO DRIVE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS WAS UNKNOWN.
SPEEDOMETER QUIT WORKING, UPON SLOWING DOWN THE VEHICLE STALLED AND I LOST POWER STEERING AND BRAKING BECAME DIFFICULT. I HAD TO PULL TO THE SIDE OF THE ROAD AND RESTART THE VEHICLE. I HAD TO DRIVE WITH MY FOOT ON THE BRAKE AND THROTTLE AT THE SAME TIME TO PREVENT STALLING. THE PROBLEM WAS WITH THE REAR SPEED SENSOR ON THE REAR DIFFERENTIAL. THIS IS THE 3RD TIME I HAVE HAD THIS PROBLEM. HAVING TO DRIVE THE VEHICLE IN THE MANOR DESCRIBED HAS CAUSED THE GEARS TO BREAK IN THE REAR DIFFERENTIAL, WHICH I HAD TO REPLACE AND HAS CAUSED EXCESSIVE BREAK PAD AND BRAKE ROTOR WEAR. THIS PROBLEM CAUSES A VERY UNSAFE CONDITION WHICH SHOULD BE ADDRESSED BY THE MANUFACTURER.
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
I BROUGHT MY JEEP IN FOR A RECALL N46. THE DEALERSHIP TOLD CHRYSLER THEY DID THE RECALL BUT MY SHEET FROM THEM SAID INSPECT PER RECALL DID NOT PASS INSPECTION TOO RUSTED. I CALLED YOUR AGENCY WHO TOLD ME TO CALL CHRYSLER. I CALLED CHRYSLER AND THEY SAID THAT I PERSONALLY WOULD HAVE TO PAY FOR ALL THE AREAS THAT NEEDED TO BE REPAIRED DUE TO RUST AND THEN THEY WOULD PAY FOR THE RECALL. THEY BUILT A FAULTY VEHICLE. THAT IS NOT MY FAULT. IT IS NOT MY FAULT THE JEEP HAS RUSTED. I FEEL IT IS CHRYSLER'S RESPONSIBILITY TO PAY FOR ALL NECESSARY REPAIRS SO THE RECALL CAN BE COMPLETED AND THE VEHICLE'S SAFETY CAN BE INCREASED.
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE DRIVING AT APPROXIMATELY 45 MPH, THE FRONT DRIVER SIDE TIRE DETACHED FROM THE VEHICLE CAUSING THE DRIVER TO LOSE CONTROL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE LOWER BALL JOINT FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 198,000.
WE JUST HAD THE TRAILER HITCH RECALL INSTALLED ON THIS JEEP LIBERTY. HOW COULD CHRYSLER'S TRAILER HITCH INSTALLATION BE APPROVED AS A PROTECTION FOR THE GAS TANK. ONLY THE RECEIVER STICKS DOWN IN THE MIDDLE OF THE TANK. THE TRAILER HITCH DOES NOT HAVE A REINFORCEMENT BAR BOLTING TO THE FRAME WELL IN FRONT OF THE TANK TO AVOID AN INCIDENT THAT COULD CAUSE TANK RUPTURE. THIS FIX IS TOTALLY INADEQUATE TO AVOID TANK RUPTURE. *TR
2002 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO AIRBAG SYSTEM OCCUPANT RESTRAINT CONTROL MODULE PROBLEMS. *SMD
AIR BAG STAYS ON. I TOOK TO DEALER IN FAIRBANKS, AK. WAS TOLD THERE'S A RECALL BUT NO REMEDY YET. HOWEVER, THEY COULD FIX IT FOR $1,000. SINCE I DID NOT CHOOSE TO PAY $1,000, THEY MADE ME SIGN A FORM INDICATING I'M AWARE THAT THE AIRBAGS MAY NOT DEPLOY IN AN ACCIDENT. HOW IS IT THEY CAN FIX IT IF I FORK OVER $1,000 BUT NOT ABLE TO AS A RECALL? SO NOW I'M GOING DRIVE FOR MONTHS UNTIL THEY GET A REMEDY JUST LIKE THE HITCH PROBLEM. BOTH OF WHICH ARE SERIOUS SAFETY ISSUES.
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 5/28/15 *TA UPDATED 7/7/2015 *JS
TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.
I RECEIVED A NOTIFICATION OF THE DEFECT IN THE OCCUPANT RESTRAINT CONTROL MODULE A COUPLE OF YEARS AGO AND EVERY TIME THAT I CALLED THE DEALER, THEY ADVISED THAT THEY DID NOT HAVE THE REPLACEMENT PARTS. I CALLED THEM TODAY AND THEY TELL ME ON 3/25/15 THAT THEY NOW HAVE THE PARTS BUT CANNOT REPAIR THE VEHICLE UNTIL 8/7/15. ALSO - I NEED TO HAVE THE "TRAILER HITCH" INSPECTED AND LIKELY REPLACED TO AVOID FUEL LEAKAGE IF THERE WERE A REAR-END ACCIDENT. THIS IS COMPLETELY UNACCEPTABLE. WHAT IS THE POINT OF "RECALLING" VEHICLES WHEN THEY CANNOT BE REPAIRED IN A TIMELY FASHION? SO I SHOULD JUST FEEL GLAD THAT I HAVE A REASON TO SUE SOMEONE IF A FAMILY MEMBER IS TERRIBLY INJURED OR DIES IN A CRASH IN THE INTERIM COUPLE OF YEARS. PLEASE PROVIDE ME WITH AN ACCEPTABLE RESOLUTION TO THIS PROBLEM. I EXPECT SOME SORT OF AN ANSWER!
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PARTS NEEDED TO PERFORM THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
THE 2002 JEEP LIBERTY WE BOUGHT FOR MY WIFE BACK IN 2010 FROM WE THOUGHT WAS A VERY GOOD HONEST CAR DEALER WILL NOT NAME THIS PERSON, BUT I ENDED UP PLACING A BRAND NEW WATER PUMP WITHIN DAYS OF BUYING, THEN A NEW RADIO PART FROM THE DEALER NOT CHEAP EITHER, THEN THE HOOD SUPPORTS ONE WAS BAD AND THE HOOD FELL ON MY HEAD SO I BOUGHT 2 MORE NOT CHEAP ALL THE OEM- PARTS, NOT LONG AFTER THAT HAD NEW SUV TIRES THE TYPE IT USED, HAD TO BUY THE BOOK THAT GOES WITH THE JEEP FROM DEALER ALMOST $100 JUST FOR THE BOOK. WE STILL KEPT THE JEEP IT WAS PAID FOR, THEN I PLACED NEW BRAKES PADS AND TURNED THE FRONT ROTORS TOO, BOUGHT NEW CHROME LUG NUTS THE TIRE PEOPLE MESSED UP SEVERAL OF MY LUG NUTS, HAD CHROME LUG NUTS PLACED, THEN WE-STARTED GETTING THESE SAFETY RECALLS IN THE MAIL HARD FOR US TO DO WITHOUT A WAY OF GOING, BUT THE DRIVE SHAFT DROPPED OUT WHILE MY BROTHER - IN- LAW WAS TEST DRIVING IT TO FIND OUT WHAT WAS MAKING A BAD ROARING SOUND FROM UNDER THE JEEP, WHEN HE TURNED THE JEEP AROUND TO GO BACK TO HIS SHOP THE DRIVE-SHAFT DROPPED OUT ON THE GROUND, I WAS SHOCKED AS WELL AS HIM TOO. AND MY WIFE WHAT ELSE IS GOING TO HAPPEN WITH THAT JEEP.I NEVER HEARD OF SO MANY RECALLS FOR ONE 2002 JEEP LIBERTY I HAVE NEVER SEEN OR HEARD OF WHAT IS NEXT.? MY WIFE NOW DRIVES THE JEEP WITHOUT THE DRIVE SHAFT THAT CAME LOOSE AND DROPPED OUT. NOW IT'S JUST A 2 WHEEL DRIVE JEEP NOT 4X4.I'M VERY UPSET WITH ALL THAT HAS GO WRONG WITH THIS JEEP, WE'VE HAD IT ALMOST 5 YEARS AND HAVEN'T PUT MAYBE 10 TO 13,000 MILES ON THE JEEP DURING THAT TIME, SHE DRIVES BACK AND TO - TO WORK,PLEASE HELP US TELL US WHAT TO DO? IF THIS DRIVE-SHAFT WOULD HAVE CAME OUT WHILE MY WIFE WAS DRIVING AROUND 55MPH IT COULD HAVE EITHER KILLED OR EVEN CAUSED VERY BAD BODILY HARM TO HER, IN THE AFFECTED PARTS WILL NOT ALLOW TO PLACE THE PART THAT YOU SHOULD LOOK AT_ FRONT DRIVE_SHAFT!!) *TR
Data synced from NHTSA on May 4, 2026