NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2002 Jeep Liberty. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG WARNING LAMP FLASHED INTERMITTENTLY FOR AN EXTENDED PERIOD OF TIME. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND 15V046000 (AIR BAGS) AND STATED THAT THE PARTS NEEDED WERE NOT AVAILABLE FOR SEVERAL MONTHS. THE DEALER DID NOT PROVIDE A SPECIFIC DATE FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE FAILURE MILEAGE WAS NOT AVAILABLE. UPDATED 5/12/15*CN UPDATED 10/4/2017*CN
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) AND STATED THAT THE PARTS NEEDED WERE NOT AVAILABLE. THE DEALER WAS UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE TO SERVICE THE VEHICLE UNDER THE RECALL. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V252000 (AIR BAGS) WAS RECEIVED IN FEBRUARY OF 2015. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 02/18/16*LJ UPDATED 02/23/16.*JB
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) WAS RECEIVED IN FEBRUARY OF 2015. AFTER CONTACTING THE DEALER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
I RECEIVED A RECALL FOR OCCUPANT RESTRAINT CONTROL MODULE A YEAR AGO AND HAVE BEEN TRYING TO GET IT FIXED WITHOUT ANY LUCK. THE PARTS ARE STILL NOT AVAILABLE AND IT HAS BEEN OVER A YEAR. I AM UNSATISFIED WITH THE ABILITY OF THE DEALER TO FIX MY RECALL IN A TIMELY MANNER.
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH AND SKIDDED ON ICE, THE VEHICLE CRASHED INTO AN EMBANKMENT. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS), HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) WAS RECEIVED IN FEBRUARY OF 2015. AFTER CONTACTING THE DEALER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) HOWEVER, THE PART FOR REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT WHEN THE VEHICLE WAS TAKEN TO THE DEALER FOR AN UNRELATED REPAIR, THE TECHNICIAN DISCOVERED THAT THE REAR FRAME BOLTS WERE SEVERELY RUSTED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE FAILURE MILEAGE WAS 84,651.
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
RECALL 15V-046 IT HAS BEEN 7 MONTHS WITH NO REMEDY IN SIGHT. THIS RECALL SHOULD BE ADDED TO THE NHTSA SUIT AGAINST FIAT CHRYSLER AUTOMOTIVE. WE ARE DRIVING POTENTIAL TIME BOMBS AS THE AIR BAG COULD DEPLOY AT ANY GIVEN MOMENT CAUSING THE DRIVER TO LOSE CONTROL OF THE VEHICLE, NOT ONLY HARMING THE OCCUPANTS BUT ALSO OTHER PEOPLE NEARBY.THE NHTSA HAS A DUTY TO PUSH THIS MANUFACTURER TO MAKE THESE REPAIRS A TOP PRIORITY OR GET THESE VEHICLES OFF THE ROAD.
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 10/23/15
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. UPDATED 11/20/15*LJ UPDATED 12/09/15.8JB
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 06V288000 (SUSPENSION) AND 15V046000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUES. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNED A 2002 JEEP LIBERTY. WHILE DRIVING AND MAKING A LEFT TURN, ANOTHER VEHICLE CRASHED INTO THE FRONT PASSENGER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THERE WERE MINOR INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A TOW LOT AND DEEMED DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 129,000.
WHEN RETURNING HOME FROM WORK ONE EVENING, MY HEADLIGHTS FLICKERED ON AND OFF AND THEN COMPLETELY SHUT OFF. I HEARD A CLICKING SOUND DOWN IN THE DASHBOARD WHICH MAY HAVE BEEN A RELAY. AFTER PULLING OVER TO THE SIDE OF THE ROAD, I OPENED MY DRIVER'S SIDE DOOR AND NOTICED MY DOME LIGHT WAS OUT AS WELL. MY DASHBOARD LIGHTS STAYED ON WHILE MY HEADLIGHTS AND DOME LIGHT WAS OFF. THIS SAME INCIDENT HAS HAPPENED MORE THAN 8-10 TIMES. THE FLICKERING OF HEADLIGHTS ANNOYS DRIVERS AHEAD OF ME AND I'M CONCERNED THEY WILL BECOME RAGED, NOT TO MENTION THE DANGER OF THE HEADLIGHTS GOING OFF WHILE DRIVING. I HAD A JEEP DEALERSHIP INVESTIGATE AND PERFORM A DIAGNOSTIC TEST AND NOTHING SURFACED. I HAD THEM REPLACE THE LOW BEAM RELAY SINCE I HAD READ SEVERAL REPORTS OF THIS SAME PROBLEM ON THE WEB AND SOME GUESSED IT MAY BE THE RELAY. WELL, I CAN TELL YOU THAT THE PROBLEM IS NOT RESOLVED AFTER REPLACING THE LOW BEAM RELAY AS THE HEADLIGHTS ARE STILL GOING OFF. NHTSA, PLEASE INVESTIGATE THIS PROBLEM BEFORE SOMEONE IS SERIOUSLY HURT. *TR
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NOTICE: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. DJR
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, THE AIR BAG WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 4,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
HELLO I HAVE AN 2002 JEEP LIBERTY AND I HAVE A RECALL ABOUT THE FUEL TANK ON MY VEHICLE HAS A SMALL CHANCE OF EXPERIENCING A FUEL LEAK DURING CERTAIN TYPES OF REAR END COLLISIONS. FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN AN UNDERBODY FIRE. THE RECALL WAS ON DEC 11 2013 AND I RECEIVED THE NOTICE IN JAN 2013. I CALLED THE DEALERSHIP AND STATED CALL BACK WHEN I GET THE 2ND NOTICE WHICH WAS IN JULY 2013. I CALLED AND THEY SAID THEY WILL ORDER THE PART. TO THIS DATE I HAVEN'T HEARD FROM THEM. I DIDN'T REALIZE THAT THE RECALL WOULD TAKE THIS LONG CAN YOU HELP ME PLEASE. I DID SUBMIT A COMPLAINT TO THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION BUT HAVEN'T HEARD FROM ANYONE BACK....UPDATED 05/14/15 *BF *TR UPDATED 9/13/2013*CN
WAS SENT A RECALL NOTICE OF A DEFECT IN THE OCCUPANT RESTRAINT CONTROL MODULE.# RO / NHTSA 15V-046. I AM GETTING THE RUNAROUND BY JEEP. I HAVE MADE SEVERAL ATTEMPTS TO CONTACT THEM AND JEEP SAYS PARTS ARE NOT AVAILABLE UNTIL FURTHER NOTICE.I FEEL MY SAFETY AS WELL AS THAT OF MY FAMILY IS AT RISK.
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY SPORT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. UPDATED 02/18/15*LJ THE VEHICLE WAS REPAIRED. UPDATED 02/19/15
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT MENTIONED THAT THE FAILURE WAS EXPERIENCED AFTER THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS). THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 143,000.
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 12V527000 (AIR BAGS) AND 154046000 (AIR BAGS). THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIR; HOWEVER, THE DEALER STATED THAT THE PART WAS FAULTY AND WOULD NOTIFY THE CONTACT WHEN THE PART WAS AVAILABLE. THE CONTACT STATED THAT THE PART TO DO THE REPAIR WAS NOT MADE AVAILABLE IN A REASONABLE AMOUNT OF TIME. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNED A 2002 JEEP LIBERTY. WHILE DRIVING 45 MPH, THE VEHICLE WAS INVOLVED IN A CRASH AND THE AIR BAGS DID NOT DEPLOY. PRIOR TO THE CRASH, THE VEHICLE WAS INSPECTED FOR AN UNKNOWN RECALL REGARDING THE AIR BAGS. THE CONTACT WAS UNABLE TO PROVIDE THE FULL DETAILS OF THE NHTSA CAMPAIGN NUMBER. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED AND MEDICAL ATTENTION WAS REQUIRED FOR FOUR INJURED OCCUPANTS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 170,000.
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. IMMEDIATELY AFTER STARTING THE VEHICLE, THE AIR BAG LIGHT ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO DO THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000. UPDATED 7/21/15*CN
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) IN JANUARY OF 2015. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
RECEIVED RECALL NOTICE OVER 10 MONTHS AGO AND STILL NO PARTS TO CORRECT PROBLEM. DEALER STATES NO PARTS ARE AVAILABLE OR A TIME FRAME TO WHEN PARTS WILL BE AVAILABLE. HOW CAN YOU HAVE A RECALL AND NO PARTS TO FIX THIS!
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT WHILE TRAVELING UP A HILL AT 15 MPH IN INCLEMENT WEATHER, THE REAR END OF THE VEHICLE SPUN OUT AND THE VEHICLE FLIPPED OVER INTO AN EMBANKMENT. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED WHIPLASH AND THE PASSENGER SUSTAINED WHIPLASH, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO THE CONTACTS RESIDENCE. THE AUTHORIZED DEALER WAS NOTIFIED OF THE FAILURE AND THE VEHICLE WAS NOT INSPECTED OR DIAGNOSED. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) AND WAS WAITING ON INSTRUCTIONS FROM THE DEALER AND THE MANUFACTURER TO INVESTIGATE THE AIR BAG FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 204,000.
MY 2002 JEEP LIBERTY EXPERIENCED A FRONT CONTROL ARM FAILURE. NOW IM TOLD THAT IT IS NOT COVERED ON A RECALL THAT COVERED THIS PROBLEM ON A RECALL COVERING OTHER 2002 MODELS. I CAN NOT FIND ANYONE TO GIVE ME AN ANSWER WHY? IF THIS WOULD OF HAPPENED WHILE DRIVING ON THE HIGHWAY THIS COULDOF CAUSED LOSS OF STEERING AND COULD OF CAUSED A CRASH. MY MAIN QUESTION IS, IF 43489 VEHICLES WERE RECALLED FOR THE SAME PROBLEM, WHY ISN'T MY VEHICLE COVERED. *TR
2002 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO FUEL LEAK RECALL NOTICE AND VEHICLE FRAME CORROSION PROBLEMS. *SMD THE CONSUMER STATED WHEN THE PARTS FOR THE RECALL FINALLY ARRIVED, SHE WAS INFORMED THE RECALL COULD NOT BE PERFORMED BECAUSE THE FRAME WAS CORRODED. THE DEALER STATED TO REPAIR THE FRAME WOULD BE AN ADDITIONAL COST. RECALL # 13V252000. *JB
AIR BAG LIGHT HAS BEEN REPEATEDLY TURNING ON AND OFF. THERE'S ALSO A BURNING SMELL WHEN IT COMES ON. *TR
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE DRIVING AT VARIOUS SPEEDS, THE AIR BAG WARNING LIGHT ILLUMINATED. THE FAILURE OCCURRED CONSTANTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE RECALL PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000. UPDATED 11/04/15*LJ *CN
I TOOK MY JEEP IN TO HAVE RECALL FIXED AND THEY MESSED UP MY 4 WHEEL DRIVE AND TOLD ME THAT I HAVE TO PAY TO GET IT FIXED I DONT KNOW WHY THEY MESSED WITH IT BECAUSE ALL THEY WERE SUPPOSE TO DO WAS PUT A HITCH ON THE BACK OF MY JEEP AND REWIRE MY AIR BAG I HAVE THEM GO BACK AND FIX MY 4 WHEEL DRIVE LINKAGE IT WAS NOT MESSED UP WHEN I TOOK IT IN FOR THEM TO JUST DO MY RECALL. *TR
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND 15V046000 (AIR BAGS); HOWEVER, THE PARTS NEEDED TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE CONTACT MENTIONED THAT THE DEALER ONLY VISUALLY INSPECTED THE REAR MOUNTING BOLTS AND FAILED TO REPLACE THEM. BOTH THE DEALER AND MANUFACTURER WERE MADE AWARE OF THE SITUATION. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE HAD NOT EXPERIENCED A FAILURE.
THE VEHICLE HAS BEEN EXHIBITING ISSUES WITH THE IGNITION SWITCH SIMILAR TO OTHERS SUCH AS THE GM CHEVROLET COBALT AND SATURN ION. WHEN THE IGNITION SWITCH IS ROTATED TO THE START/CRANK POSITION AND THE VEHICLE STARTS AND THE KEY IS RELEASED IT SOMETIMES DOES NOT FULLY RETURN TO THE ON/RUN POSITION FROM THE START CRANK POSITION. ALTHOUGH THE ENGINE IS RUNNING AND THE VEHICLE CAN BE DRIVEN SOME ELECTRICAL FUNCTION ARE OFFLINE DUE TO THE IGNITION SWITCHES FAILURE TO REALLY RETURN TO THE ON/RUN POSITION. THE SITUATION IS NOT USUALLY NOTICED UNTIL THE VEHICLE IS IN MOTION AND ONE THE EFFECTED SYSTEMS IS USED (TURN SIGNAL, HVAC, RADIO) SYSTEMS THAT ARE EFFECTED AND NOT RECEIVING POWER ARE TURN SIGNALS, RADIO, AIRBAG, HVAC. THE SWITCH CAN BE MOVED INTO THE ON/RUN POSITION AND THESE SYSTEMS THEN COME ON-LINE. THIS IS A DANGEROUS SITUATION AND MAY RESULT IN AN ACCIDENT (SIGNAL LAMPS NOT WORKING, HVAC DEFOGGER NOT WORKING) OR POSSIBLE AIRBAG NON-DEPLOYMENT IN A CRASH (POSSIBLE INJURY OR FATALITY). THIS ISSUE HAS OCCURRED AT LEAST 3 TIMES IN THE LAST TWO WEEKS. THE VEHICLE IN QUESTION IS IN IMMACULATE CONDITION AND WELL MAINTAINED BY AN ASE CERTIFIED MASTER AUTO TECHNICIAN> THE VEHICLE HAS NO SIGNIFICANT ACCIDENT OR DAMAGE HISTORY. *TR
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
2002 JEEP LIBERTY TRAILER HITCH RECALL. CONSUMER UNABLE TO GET PART FOR VEHICLE THROUGH DEALER. RECALL HAS BEEN ISSUED. BUT, NO RESPONSE FROM THE CHRYSLER GROUP. *TA
2002 JEEP LIBERTY. RECEIVED THREE RECALL NOTICES FOR VEHICLE NEEDING A TRAILER HITCH FOR SAFETY. HOWEVER, THE CONSUMER WAS UNSUCCESSFUL AT GETTING THE VEHICLE FIXED, DUE TO LACK OF PARTS. *TA
TL* TAKATA RECALL. THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE VIN WAS UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE ACCELERATED INDEPENDENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN INFORMED THAT THE VEHICLE WAS OPERATING AS DESIGNED BUT THE FAILURE RECURRED. THE CONTACT ALSO MENTIONED THAT ANOTHER VEHICLE CRASHED INTO THE REAR OF THE VEHICLE. AS A RESULT THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THERE WAS A POLICE REPORT FILED AND NO INJURIES SUSTAINED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED. THE FRONT END WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 2,000.
Data synced from NHTSA on May 4, 2026