2002 Jeep Liberty Complaint Log

DRIVER SIDE BREAK LIGHT DOES NOT WORK ONLY WHEN HEADLIGHTS ARE ON. I HAVE REPLACED THE LIGHT, FUSE, THE WHOLE HOUSING UNIT AND IT WILL WORK FOR ONE DAY THAN STOP AGAIN. ALSO AIRBAG LIGHT IS NOW ON ALL THE TIME AFTER GETTING THE M35 RECALL DONE ON MY CAR. DEALER SHIP SEEMS TO THINK IT IA NOTHING THAT THEY DID WRONG AND NOW I GOTTA PAY AT LEAST $135 TO GET A DIAGNOSTICS DONE ON MY CAR TO SEE WHAT IS WRONG. ALSO SEATBELT LIGHT NEVER STAYS ON ANY MORE EVEN IF MY SEATBELT IA NOT ON UT JUST COMES ON WHEN I TURN CAR ON THEN GOES OFF WHEN AIRBAG LIGHT COMES ON.

WE BOUGHT THE VEHICLE USED AND THEY SAID THAT THERE WAS A PROBLEM WITH THE ENGINE, BUT THEY DID NOT GIVE US A WARRANTY OR ANY OTHER DISCOUNT. NOW WE HAVE HAD THE VEHICLE FOR SIX MONTHS AND IT NEEDS A NEW BOTTOM END OF THE ENGINE PUT IN WHICH COSTS MORE THAN THE VEHICLE IS WORTH BUT WE DO NOT HAVE A CHOICE, WE HAVE TO PUT ONE IN. I HAVE ALWAYS BOUGHT JEEP'S IN THE PAST AND WAS VERY SATISFIED WITH THEIR PERFORMANCE, BUT NOW I RE-THINKING MY LOYALTY. I HAVE ALWAYS WANTED A JEEP LIBERTY BUT NOW I WISH I HAD NEVER BOUGH IT. *TR

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT AFTER THE VEHICLE WAS STARTED, A FUEL ODOR EMITTED FROM THE VEHICLE. IN ADDITION, THE CONTACT MENTIONED THAT AFTER THE VEHICLE WAS PARKED, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT ALSO MENTIONED THAT AFTER TURNING THE IGNITION KEY TO THE ON POSITION, THE VEHICLE FAILED TO START WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS), 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE), AND 15V046000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE DRIVER SIDE AIR BAG INADVERTENTLY DEPLOYED. THE VEHICLE WAS TOWED TO THE DEALER, WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 160,480.

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE EXTERIOR LIGHTING ON THE VEHICLE FLICKERED AND BECAME INOPERABLE INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 52,000.

THE AIR BAG LIGHT IS ON AND WE TOOK THE VEHICLE IN TO HAVE THE RECALL FIXED (ORC MODULE) THE DEALERSHIP INSTALLED A JUMPER WIRE AS PART OF THE RECALL BUT SAID THE ORC MODULE IS BAD. I CONTACTED JEEP CORPORATION ABOUT GETTING THE MODULE REPLACED BUT THEY SAID IT HAD NOT BEEN RECALLED, JUST THE FILTER FOR IT. AFTER CHECKING ONLINE I HAVE FOUND SEVERAL PEOPLE WHO HAVE BEEN TOLD THE SAME THING AND IT SEEMS TO ME THE SO CALLED "FIX" IS NOT THE ACTUAL PROBLEM. THE DEALERSHIP WANTS $460 TO REPLACE THE MODULE WHICH IN MY OPINION IS WHAT SHOULD HAVE BEEN RECALLED. I AM SENDING THIS AS A WAY OF DOCUMENTING WHAT HAS BEEN DONE AND NOT DONE IF THE AIR BAGS MALFUNCTION AS I HAVE READ IN MY RESEARCH. *JS

TL* TAKATA RECALL. THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 50 MPH, THE POWER STEERING FAILED THE VEHICLE WAS NOT TAKEN TO A INDEPENDENT MECHANIC. THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 97,850. UPDATED 09/02/14*LJ

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT REMAINED ILLUMINATED. THE OXYGEN SENSOR WAS REPLACED SEVERAL TIMES HOWEVER THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 112,000.

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE OCCUPANT RESTRAINT CONTROL NEEDED TO BE REPLACED BUT THE PARTS WERE NOT AVAILABLE. A RECALL NOTICE WAS LATER RECEIVED IN FEBRUARY OF 2015 FOR NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 128,400.

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. WHEN THE VEHICLE WAS STARTED IN WARM WEATHER, THE AIR BAG WARNING LIGHT CONTINUOUSLY ILLUMINATED. THE FAILURE RECURRED ON SEVERAL OCCASIONS EACH TIME THE VEHICLE WAS STARTED IN WARM WEATHER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 12V5270000 (AIR BAGS), 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE), AND 15V046000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

SEAT BELT BUTTON REMAINED PRESSED IN, AFTER PASSENGER TRIED BUCKLING IN. SEAT BELT WOULD NOT LATCH. *TR

WENT TO DEALER TO HAVE RECALL NOTICE N46/NHTSA 13V-252 RESOLVED. "CHRYSLER INTENDS TO INSPECT YOUR VEHICLE AND INSTALL AN ORIGINAL EQUIPMENT MANUFACTURER (OEM) TRAILER HITCH WHERE APPROPRIATE, FREE OF CHARGE (PARTS AND LABOR) TO BETTER MANAGE CRASH FORCES IN LOW-SPEED IMPACTS. WANTED TO HAVE THIS RECALL NOTICE, AS WELL AS OTHERS ADDRESSED BUT, DEALER CLAIMS THAT PARTS ARE UNAVAILABLE IN ORDER TO SATISFY THE RECALL NOTICE. A TRAILER HITCH IS UNAVAILABLE 7 MONTHS AFTER A RECALL NOTICE???!!!!. I BET IF I BROUGHT IT IN TO HAVE A TRAILER HITCH INSTALLED, THEY'D TAKE IT RIGHT IN AND CHARGE ME FOR IT. THIS IS WAY BEYOND A REASONABLE TIME FOR REPAIR. WOULD LIKE THIS AND ALL OTHER RECALLS ASSOCIATED WITH THIS CAR ADDRESSED ASAP! THANK YOU. *TR

WHEN TURNING RIGHT ON THE CORNER FROM PHEBE LN IN SLC, UT. INTO 1700 E. GOING AT 10 MPH I HEARD A LOUD NOISE. I WAS ABLE TO STIR THE CAR NEXT TO THE SIDEWALK. I EXIT THE VEHICLE TO SEE WHAT HAPPENED AND I SAW THAT THE WHEEL WAS SEPARATED FROM THE CAR. I CALLED THE TOWING TRUCK TO HAVE THE CAR TOWED TO THE REPAIR SHOP. THE DIAGNOSIS WAS THE LOWER FRONT BALL JOINT AND THE AXLE GOT SEPARATED FROM THE VEHICLE. I WAS REALLY LUCKY BECAUSE I WAS DRIVING WITH MY 9 YEAR OLD GIRL AND WE HAD JUST ARRIVED FROM PARK CITY, UT. INTO SLC. AND IF THE BALL JOIN SEPARATION OCCURRED WHEN I WAS GOING DOWN AND 65 MPH THE SCENARIO COULD BE MUCH MORE DIFFERENT. *JS

THE BRAKE LINE FROM THE METAL TUBING CONNECTED TO THE DISC BRAKE CALIPER ASSEMBLY DISCONNECTED FROM THE RUBBER TUBING PORTION OF THE BRAKE LINE SUDDENLY DURING BRAKING. THIS RESULTED IN THE 2002 JEEP LIBERTY RUNNING INTO OUR GARAGE DOOR. MY EXPERIENCE HAS BEEN THAT NORMALLY THESE BRAKE LINES ARE A PRESS-FIT ASSEMBLY SO THAT THEY MAY LEAK, BUT NOT FAIL CATASTROPHICALLY LIKE THIS. THIS APPEARS TO BE A MANUFACTURING DEFECT. FORTUNATELY, THE ACCIDENT OCCURRED PULLING INTO THE DRIVEWAY AND NOT AT AN INTERSECTION WITH ANOTHER VEHICLE. THIS WAS A POOR DESIGN AND IS UNSAFE! *TR

I WAS NOTIFIED BY CHRYSLER OF A SAFETY DEFECT REQUIRING A HITCH TO BE INSTALLED . AS OF THIS DATE, NO PARTS AVAILABLE ??? SEEMS STRANGE I CAN PURCHASE A HITCH, BUT A CO. AS LARGE AS CHRYSLER CAN'T ! I WANT THIS CORRECTED SO I CAN DRIVE IT AGAIN, AFTER PARKING IT MONTHS AGO !! *TR

REGARDING RECALL NOTICE N46 / NHTSA 13V-252... CHRYSLER CONTACTED AS TO WHEN THIS RECALL WILL BE ACTED UPON. WAS TOLD CHRYSLER FEELS VEHICLE SAFE AND NO NEED FOR CORRECTION OF THIS PROBLEM. GOT CLEAR IMPRESSION THAT CHRYSLER HAS NO INTENTION OF COMPLIANCE WITH THE MANDATED RECALL. CALLED NHTSA 1-888-327-4236 AND LEFT MESSAGE TO CONTACT WITH NO RESPONSE. OWNER FRUSTRATED AND CONFUSED OVER SAFETY OF THIS VEHICLE AND FUTURE IN DRIVING THIS VEHICLE OR SELLING. *TR

2002 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO REAR STRUCTURE REINFORCEMENT RECALL. *SMD THE CONSUMER RECEIVED THREE RECALL NOTICES. HOWEVER, EACH TIME HE CALLED THE DEALER, HE WAS INFORMED THE PARTS WERE NOT AVAILABLE. *JB UPDATED 08/27/14

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG SENSOR ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS PREVIOUSLY REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS); HOWEVER, THE FAILURE WAS NOT REMEDIED. DUE TO THE FAILURE, THE VEHICLE WAS UNABLE TO PASS STATE INSPECTION. THE DEALER INFORMED THE CONTACT TO BRING THE VEHICLE IN FOR FURTHER DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 172,000.

TAKATA RECALL: I WAS TOLD BY COVERT CHRYSLER DODGE JEEP RAM LOCATED AT 8107 RESEARCH BLVD. IN AUSTIN TX 78758 THAT I WOULD BE CONTACTED ONCE PARTS ARE AVAILABLE. THAT WAS 2014. COVERT KEPT THE NOTICES THAT WERE MAILED TO MY HOME. THERE WERE APPROXIMATELY 5 NOTICES. THIS HAS NOW BEEN OVER A YEAR SINCE MY "AIR BAG" WARNING LIGHT FIRST CAMES ON. WARNING COMES ON ALMOST DAILY. WHO WILL BE RESPONSIBLE SHOULD SOMETHING HAPPEN TO ME, OR ANOTHER VEHICLE SHOULD THERE BE AN ACCIDENT? I HAVE SHARE PICTURES OF MY DASHBOARD WITH OTHERS. AND CAN PROVIDE SAME PICTURES TO YOU IF YOU CAN ASSIST.

I HAVE BEEN GETTING THESE RECALL FOR TWO YEARS AND EVERY TIME I GO TO THE DODGE DEALER (HELMS MOTORS IN LEXINGTON TENNESSEE 38351) THEY SAY THE SAME THING "NO PARTS, CALL YOU WHEN WE GET THEM". WHAT AM I TO DO WITH THE RECALLS? I HAVE SIX ON THIS JEEP AND NONE HAVE BEEN FIXED. I THANK YOU FOR ANY HELP YOU CAN GIVE ME ON THE PROBLEM. *TR

DROVE A SHORT DISTANCE APROX 1/2 MILE TO STORE. WHEN I CAME OUT CAR WOULD CRANK BUT DID NOT START. I LEFT CAR IDLE FOR 1 HR AND THEN IT WOULD START. THIS CONDITION HAS HAPPENED A FEW TIME IN THE PREVIOUS YEAR. *TR

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE AIRBAG WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE IMPACT SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 132,900 AND THE CURRENT MILEAGE WAS 133,006.

KEY GETS STUCK IN THE IGNITION SYSTEM FROM TIME TO TIME THE KEYS ARE LEFT IN THE IGNITION STEERING WHEEL GETS LOCKED UNABLE TO RETRIEVE KEY. ELECTRICAL STABILITY CONTROL DEFECT SINCE BUYING IT IN 2003, NUMEROUS SUSPENSION PROBLEMS SINCE 2003, SPEND THOUSANDS OF DOLLARS FIXING DEFECTS. *TR

ON TWO OR THREE OCCASIONS, WHILE DRIVING AT NIGHT WITH THE HEADLIGHTS ON, WITHOUT WARNING MY HEADLIGHTS AND PARK LIGHTS HAVE SHUT OFF BY THEMSELVES. THE LIGHTS WILL USUALLY BE OFF FOR APPROXIMATELY 5 - 10 SECONDS AND THEN COME BACK ON BY THEMSELVES. THE EVENTS SEEM TO HAPPEN RANDOMLY AND WITHOUT WARNING. *TR

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE HIS VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT SINCE THE FAILURE WAS REPORTED IN JUNE OF 2013 THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE MAY OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THERE ARE NO FAILURES AT THIS TIME.

GOOD AFTERNOON, I RECEIVED A REAR STRUCTURE REINFORCEMENT LETTER FROM CHRYSLER AND THE NATIONAL TRAFFIC SAFETY ADMINISTRATION STATING THAT CERTAIN 2002-2007 MODEL YEAR JEEP LIBERTY VEHICLES CONTAIN DEFECT RELATED TO MOTOR VEHICLE SAFETY. PROBLEM: THE FUEL TANK ON VEHICLE HAS A SMALL CHANCE OF EXPERIENCING A FUEL LEAK DURING CERTAIN TYPES OF REAR END COLLISIONS. FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN AN UNDERBODY FIRE. WHAT DEALER WILL DO: CHRYSLER INTENDS TO INSPECT YOUR VEHICLE AND INSTALL AN OEM TRAILER HITCH WHERE APPROPRIATE, FREE OF CHARGE (PARTS AND LABOR) TO BETTER MANAGE CRASH FORCES IN LOW-SPEED IMPACT I CALLED THE DEALER AND IT TURNS OUT THEY DO NOT HAVE THE PARTS TO FIX THE PROBLEM, AND CHRYSLER IS RESPONSIBLE FOR SENDING THEM THE PARTS. THEY SAID I WOULD RECEIVE ANOTHER LETTER ONCE THEY HAD RECEIVED THE PARTS BUT I NEVER RECEIVED A LETTER/CALL BACK. I RECEIVED THE RECALL LETTER A FEW MONTHS AGO AND YET HAVE NOT RECEIVED A CALL AND JUST ABOUT FORGOT ABOUT UNTIL MY HUSBAND ASKED ABOUT IT. I AM ALMOST 8 MONTHS PREGNANT AND QUITE WORRIED DRIVING THE CAR BUT I NEED IT. I HOPE YOU CAN HELP ME GET THIS RESOLVED AS SOON AS POSSIBLE BECAUSE IN 2 WEEKS I'M GETTING MY FUTURE CHILD'S CARSEAT INSTALLED AND WOULD LIKE THIS OTHER SAFETY PROBLEM TO BE SOLVED. THANK YOU IN ADVANCE FOR YOUR HELP AND ATTENTION *JS

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

VALVE IS EITHER DROPPED OR HAS BROKEN RANDOMLY. I HAVE BEEN TOLD THAT IT IS NOT WORTH FIXING, BECAUSE IT WOULD COST WAY TOO MUCH MONEY. ALSO I HAVE DONE RESEARCH AND FOUND THAT IS A VERY COMMON PROBLEM WITH THE 2002 JEEP LIBERTY. I WANT TO KNOW WHY JEEP HAS YET TO ADDRESS THIS PROBLEM. *TR

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE ). THE DEALER STATED THAT THE PART WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE DEALER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE PART WOULD BE AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE DELAY. THE CONTACT DID NOT EXPERIENCE A FAILURE.

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) BUT WAS UNABLE TO HAVE THE VEHICLE REPAIRED BECAUSE THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD SURPASSED A REASONABLE TIMEFRAME TO INITIATE THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE CONTACT'S CONCERNS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT SHE ATTEMPTED TO HAVE HER VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN JUNE OF 2013, THERE SHOULD BE A REMEDY AVAILABLE BEFORE MAY OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION RELATED TO NHTSA CAMPAIGN NUMBER 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) BUT WAS INFORMED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

WE HAVE BEEN WAITING MONTHS NOW TO REMEDY THIS RECALL FOR A FUEL TANK ISSUE WHERE IT CAN EXPLODE. THIS IS RIDICULOUS. EVERY TIME WE GO THEY ALWAYS SAY THEY DON'T HAVE THE PART. EXPRESSWAY JEEP IN MT VERNON, IN. *TR

I RECEIVED A SAFETY RECALL NOTICE OVER ONE YEAR AGO FOR A DEFECTIVE OCCUPANT RESTRAINT CONTROL MODULE. I IMMEDIATELY CALLED THE LOCAL JEEP DEALER TO SCHEDULE AN APPOINTMENT FOR REPAIR; HOWEVER, THEY STATED THAT REPLACEMENT PARTS WERE NOT YET AVAILABLE. I CALLED ONE MONTH AGO, AND, AGAIN, PARTS WERE NOT AVAILABLE. FOR THE LAST 3 WEEKS, MY AIRBAG LIGHT HAS BEEN LIGHTING UP FOR LONG PERIODS. PLEASE ADVISE.

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

YOU SEND ME A IMPORTANT SAFETY RECALL NOTICE...TWICE NOW CONCERNING THE FUEL TANK ON YOUR VEHICLE HAS A SMALL CHANCE OF EXPERIENCING A FUEL LEAK DURING CERTAIN TYPES OF REAR END COLLISIONS. I HAVE CALLED LITHIA CHRYSLER JEEP DODGE OF TRI-CITIES TO GET THE NEW TRAILER HITCH PUT ON. THEY TELL ME THAT THEY HAVE NO PART NUMBER AND CAN NOT HELP ME. SO WHAT IS THE DEAL HERE? I EVEN HAVE HEARD THIS ON TV...YET YOU PROVIDE ME NO PART TO FIX MY JEEP. PLEASE LET ME KNOW WHERE I CAN TAKE IT TO GET THIS FIXED. YOU SAY THAT IF WE FIX IT OURSELVES BY INSTALLING AN OMB TRAILER HITCH SEND RECEIPT TO A CERTAIN ADDRESS. I AM A DISABLED WOMAN WHO CAN NOT GET THIS FIXED ON MY OWN. CHRYSLER IS SUPPOSE TO FIX IT. SO WHEN IS THIS GONNA HAPPEN [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE ) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN JUNE OF 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE APRIL OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT SHE ATTEMPTED TO HAVE HER VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V252000 ( FUEL SYSTEM, GASOLINE , STRUCTURE ) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN NOVEMBER OF 2013, THERE SHOULD BE A REMEDY AVAILABLE BEFORE APRIL OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

ON 20 MAY 14, VEHICLE WAS BROUGHT TO WALDORF (MARYLAND) DARCARS (CHRYSLER JEEP) AFTER DASH AIR BAG ICON CAME ON STEADY. I WAS TOLD THAT AIR BAG WOULD NOT DEPLOY AS LONG AS THE ICON WAS LIT. OCC. RSTR. CONTROL MODULE #56010501-AG NEEDED TO BE ORDERED ($266.00 FOR PART ONLY), BUT THE DEALERSHIP ALREADY HAD 22 ON BACK ORDER....22!...AT A SINGLE DEALERSHIP! SO NOW I HAVE TO RIDE AROUND W/O AN OPERABLE AIR BAG UNTIL CHRYSLER COMES THROUGH WITH THIS CRITICAL PART. MAKES YOU WONDER HOW PREVALENT THIS PROBLEM IS. *TR

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE UNAVAILABLE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 100,000.

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NHTSA RECALL CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE); HOWEVER, SINCE THE FUEL TANK ON HIS VEHICLE HAD POINT CORNERS FOR AIR IT HANGS 5 INCHES BENEATH THE RECEIVER FACTORY HITCH; THEREFORE, THE TOW HITCH REMEDY WOULD NOT SUFFICE. THE CONTACT STATED THAT DUE TO THE DESIGN OF THE FUEL TANK HE WAS CONCERNED THAT THE FAILURE COULD OCCUR WITH OR WITHOUT THE TOW HITCH RECALL REMEDY. THERE ARE NO FAILURES AT THIS TIME.

RE.: SAFETY RECALL N46 / NHTSA / 13V-XXX ON 4/15/2014, MY DAUGHTER CAR BROUGHT HER CAR TO THE JEEP DEALERSHIP FOR THE SECOND TIME TO HAVE A TRAILER HITCH INSTALLED TO REMEDY THE FUEL TANK PUNCTURE HAZARD IN CASE OF REAR END COLLISIONS. BOTH TIMES THE DEALERSHIP INFORMED MY DAUGHTER THAT THE PARTS ARE NOT AVAILABLE. AFTER MORE THAN 8 MONTHS, I BELIEVE THAT CHRYSLER CORP. HAD SUFFICIENT TIME TO GET THESE PARTS AND FIX THE VEHICLE. APPARENTLY, CHRYSLER CORP IS NOT INTENDING OR ABLE TO FIX THE SAFETY PROBLEM WITH MY DAUGHTER'S CAR. I AM REQUESTING THAT CHRYSLER SUGGESTS AN ALTERNATE SOLUTION TO REMEDY THE SITUATION IMMEDIATELY. *TR

THERE WAS A SAFETY RECALL ANNOUNCED BY THE MANUFACUTURER IN Q4 2013 M46 / NHTSA 13V-252. I CONTACTED THE JEEP DEALER GATOR AUTOMOTIVE GROUP ON APRIL 7, 2014 TO CHECK ON THE STATUS OF THE RECALL AND TO MAKE AN APPOINTMENT FOR THE REPAIR. I DID NOT DO SO PREVIOUSLY AS THE ANNOUNCEMENT STATED THAT THEY WOULD CONTACT US. NO APPOINTMENT OR PARTS WERE AVAILABLE AT THAT TIME AND THE DEALER REPRESENTATIVE HUNG UP THE PHONE ON ME. NEXT I CALLED THE MANUFACTURER AND GOT THE SAME RESPONSE THAT THEY HAD NO PARTS AND I HAD TO WAIT FOR THEM TO CONTACT ME. IT IS NOW JULY 29, 2014 AND I HAVE NEVER HEARD BACK FROM NEITHER THE DEALER NOR THE MANUFACTURER. THIS IS UNACCEPTABLE TO ME AS THIS IS A SAFETY RECALL. CAN SOMEBODY PLEASE PROVIDE ME WITH AN UPDATE ON THIS RECALL OR CONTACT THE MANUFACTURER ABOUT THIS. THE ISSUE IS AN EXPLODING GAS TANK. THANK YOU. *JS

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND STATED THAT THE PART WAS NOT AVAILABLE FOR SEVERAL MONTHS. THE MANUFACTURER WAS NOTIFIED OF THE DELAY AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT SHE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN JUNE OF 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE APRIL OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT SHE ATTEMPTED TO HAVE HER VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN JUNE OF 2013, THERE SHOULD BE A REMEDY AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT WHILE MAKING A LEFT TURN AT 2 MPH, THE VEHICLE FAILED TO TURN PROPERLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE UPPER AND LOWER BALL JOINTS NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 135,000. UPDATED 06/05/14*LJ THE CONSUMER STATED THE SAME BALL JOINTS THAT WERE ON THIS VEHICLE WERE RECALLED IN 2007. UPDATED 06/09/2014 *JS

I TOOK MY 2002 JEEP LIBERTY INTO DAVID DODGE IN GLENN MILLS, PA TO HAVE THE M35 AIRBAG RECALL PERFORMED. THE AIRBAG LIGHT WAS ON. AFTER THE RECALL PROCEDURE WAS PERFORMED, THE DEALERSHIP INFORMED ME THAT THE LIGHT HAD NOT GONE OUT AND THAT THE FRONT, LEFT IMPACT SENSOR NEEDED TO BE REPLACED ($312). I AM REPORTING THIS ISSUE SO THERE IS A RECORD IN CASE OTHER JEEP OWNERS EXPERIENCE THE SAME THING OR, IF A LATER INVESTIGATION REVEALS A THIS WAS A FAULTY SENSOR OR, AS A RESULT OF THE ORIGINAL M35 AIRBAG RECALL ISSUE. *TR

2002 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO OCCUPANT RESTRAINT CONTROL MODULE FILTER CIRCUIT AND FUEL TANK LEAKAGE RECALL NOTICES. *SMD THE CONSUMER WAS INFORMED THE PARTS WERE NOT AVAILABLE, AND SHE WOULD BE NOTIFIED OF THE AVAILABILITY. THE CONSUMER STATED TOO MUCH TIME HAS ELAPSED, SINCE SHE RECEIVED THE RECALL LETTER IN SEPT 2013, AND JAN 2014. *JB