2003 Jeep Liberty Complaint Log

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER:13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD BEEN WAITING LONGER THAN A YEAR FOR THE RECALL REPAIRS. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 05/19/14 MA UPDATED 06/3/2014 *JS

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED THE RECALL NOTIFICATION RELATED TO NHTSA CAMPAIGN ID NUMBER 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND (12V527000) AIR BAG. THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE.

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) EXCEEDED THE REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT THE UPPER BALL JOINTS ON BOTH FRONT SIDES OF THE VEHICLE WERE DAMAGED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT REPAIRED PER NHTSA CAMPAIGN NUMBER: 09V119000 (SUSPENSION). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 160,000.

MY HUSBAND MADE A LEFT TURN OUT OF OUR COMPLEX AND LESS THAN A .5 MILES; DRIVER AND PASSENGER AIRBAG DEPLOYED WITHOUT ANY WARNING. THANK GOODNESS THERE WERE NO FATALITIES. MY SPOUSE BECAME REALLY SICK, HAD A REALLY BAD ASTHMA ATTACK, BURNS TO HIS RIGHT ARM, AND PROBLEMS HEARING. *JS

WE HAVE MADE SEVERAL ATTEMPTS TO HAVE THE RECALL REPAIRED WITH UNION CITY, GEORGIA AT (770) 969-7229. WE SPOKE WITH DON JACKSON. EACH TIME, WE WERE TOLD THE PARTS WERE NOT IN AND WE WOULD RECEIVE A CALL AS SOON AS THE PARTS COME IN. WE NEVER RECEIVED A CALL BACK. WE CALLED AGAIN AND AGAIN. EACH TIME, WE ARE TOLD THE PART IS NOT IN AND WE ARE PROMISED A CALL BACK. WOULD YOU KINDLY HELP. *TR

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT SHE HAD BEEN WAITING OVER A YEAR FOR THE PARTS NEEDED TO COMPLETE THE SERVICE FOR NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS). THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT HE RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE STRUCTURE), HOWEVER, THE PART WAS UNAVAILABLE TO DO THE REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE VEHICLE MADE AN ABNORMAL NOISE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS WHERE IT WAS STATED THAT THE BALL JOINTS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 86,000.

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT THE HEADLIGHTS WOULD BLINK ON AND OFF INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 102,000. UPDATED 12/04/13*LJ

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT WAS DRIVING 15 MPH AND ATTEMPTING A RIGHT TURN WHEN THE VEHICLE BEGAN TO ACCELERATE WITHOUT THE ACCELERATOR PEDAL BEING DEPRESSED. THE CONTACT DEPRESSED THE BRAKE PEDAL BUT THE VEHICLE DID NOT STOP UNTIL HE CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE AND HAD NOT BEEN REPAIRED OR DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE INCIDENT. THE APPROXIMATE FAILURE MILEAGE WAS 67,000. UPDATED 10/17/13*LJ

VEHICLE WAS LEFT AT THE DEALER FOR SUSPENSION REPAIRS, AFTER WAITING 7 DAYS, DEALER CALLED INDICATING THAT MANUFACTURER HAS NOT PROVIDED THE NECESSARY PARTS TO REPAIR THE PROBLEM. I HAD TO PICK-UP THE VEHICLE AND TAKE IT TO AN INDEPENDENT MECHANIC TO FIX THE SUSPENSION PROBLEM. *TR

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

IGNITION SWITCH WOULD NOT COMMAND THE STARTER. *TR

WONDERING WHY FLORIDA IS NOT IN THE GROUP SINCE IT IS SURROUNDED BY SALT WATER ON 3 SIDES: THE UPPER AND LOWER BALL JOINTS ARE BAD: 2003 JEEP LIBERTY FRONT CONTROL ARM RECALLS RECALL NUMBER: 09V119000 OWNER NOTIFICATION DATE: APRIL 12, 2010 RECORD CREATION DATE: APRIL 9, 2009 DEFECT DESCRIPTION: CHRYSLER IS RECALLING 42,469 MY 2002-2003 JEEP LIBERTY VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN SALT BELT STATES OF CONNECTICUT, DELAWARE, IOWA, ILLINOIS, INDIANA, KENTUCKY, MASSACHUSETTS, MAINE, MARYLAND, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, VIRGINIA, WEST VIRGINIA , WISCONSIN AND THE DISTRICT OF COLUMBIA. THE FRONT SUSPENSION UPPER CONTROL ARM BALL JOINT MAY EXPERIENCE A LOSS OF LUBRICATION WHICH COULD LEAD TO CORROSION, ACCELERATED WEAR, AND POSSIBLE SEPARATION WHILE DRIVING. DEFECT CONSEQUENCE: FAILURE OF THE BALL JOINT COULD RESULT IN A LOSS OF STEERING CAPABILITY, INCREASING THE RISK OF A CRASH. CORRECTIVE ACTION: DEALERS WILL REPLACE THE FRONT UPPER CONTROL ARM ASSEMBLIES FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN ON OR ABOUT APRIL 24, 2010. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403. *TR

I WAS DRIVING 60 MPH DOWN SH 75 WHEN THE AIR BAG LIGHT CAME ON. A FEW SECONDS LATER THE AIR BAG DEPLOYED. IT HIT ME IN THE CHEST AND STARTLED ME. I HAD BURNS ON MY ARMS AND IT RIPPED A FINGERNAIL BACK. I THOUGHT I BROKE MY THUMB, THE IMPACT WAS SO HARD. THANKFULLY, I WAS ABLE TO KEEP MY JEEP ON THE ROAD. THE DRIVER SIDE AIR BAG IS THE ONLY ONE THAT DEPLOYED AND NOW THE SEAT BELT DOES NOT WORK PROPERLY EITHER. *TR

MY FATHER IN-LAW WAS DRIVING HOME FROM NY TO OHIO WHEN THE ENGINE STARTED TO LOSE POWER THEN OVER HEATED I TOOK OFF THE VALVE COVER FOUND THAT THE #2 CYL VALVE CAME OFF AND CRACKED THE HEAD WENT ON LINE READ THIS IS A MAJOR PROBLEM I HAVE PICS. *TR

MY VEHICLE HAS A RECALL ON THE AIR BAGS AND THE VEHICLE CAN NOT BE CORRECTED. I WAS TOLD THE JEEP DEALERSHIPS DO NOT HAVE THE PARTS TO FIX IT. ALSO, THE PCM COMPONENT OF MY VEHICLE NEEDS TO BE REPLACED AND THE CHRYSLER DEALERSHIP HAS DISCONTINUED THE PART, AN AFTERMARKET PART CAN NOT BE FOUND AND NONE ARE ON BACK ORDER. MY VEHICLE IS STILL UNDER WARRANTY AND THE WARRANTY DEPARTMENT IS SENDING THE PCM TO HAVE THE PART REFURBISHED BUT WILL NOT GUARANTEE THE PART. MY CONCERN IS THE CARS SAFETY IS NOT GUARANTEED DUE TO THE RECALL ON AIRBAGS AND THE PCM IS THE MAIN COMPUTER PART FOR THE CAR, IF IT CAN NOT BE GUARANTEED TO BE SAFE AND RUNNING WHAT ARE MY OPTIONS? *TT

THE AIR BAG SENSOR WENT OFF AND THE AIR BAG LIGHT CAME ON. THE LIGHT STAYS ON UNTIL I TURN THE CAR OFF. WHEN I START THE CAR AGAIN, WITHIN 5 MINUTES OR LESS THE ALARM GOES OFF AND THE LIGHT COMES ON. I AM AFRAID IT WILL DEPLOY. *TR

TL* THE CONTACT OWNS 2003 JEEP LIBERTY. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, THE DRIVER'S SIDE AIR BAG ERRONEOUSLY DEPLOYED. THE CONTACT SUFFERED INJURIES TO THE LEFT HAND, FACE, AND CHEST. THE CONTACT WAS TAKEN TO THE HOSPITAL. THE CONTACT CALLED THE MANUFACTURER WHO FILED A COMPLAINT AND SENT A SPECIALIST TO INSPECT THE VEHICLE. THE MANUFACTURER STATED THE OCCUPANT RESTRAINT CONTROL MODULE CAUSED THE AIR BAG TO DEPLOY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 110,000.

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED WHILE DRIVING 35 MPH THE AIR BAG LIGHT ILLUMINATED AND SECONDS LATER THE PASSENGER SIDE AIR BAG DEPLOYED. THE VEHICLE WAS DRIVEN TO HER HOME AND PARKED. THE NEXT MORNING WHEN THE VEHICLE WAS STARTED, THE DRIVERS SIDE AIR BAG DEPLOYED. THE DRIVER SUFFERED A BURN ON HIS THUMB. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) EIGHT MONTHS PRIOR TO THE FAILURES BUT THE DEALER HAD REPEATEDLY INFORMED HER THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 53,500.

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). HOWEVER, THE CONTACT WAS NOT ABLE TO HAVE THE VEHICLE SERVICED UNDER THE RECALL BECAUSE THE PART NEEDED WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE VIN WAS UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, SHE APPROACHED A TRAFFIC STOP SIGNAL AND THE VEHICLE UNEXPECTEDLY LUNGED FORWARD UPON ENGAGING THE BRAKE PEDAL. THE VEHICLE FAILURE WAS NOT DIAGNOSED NOR WAS IT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE FAILURE MILEAGE WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE DRIVING AT VARIOUS SPEEDS, THE SPEEDOMETER BECAME INOPERABLE AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED INTERMITTENTLY. IN ADDITION, THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED AS THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER, WHERE IT WAS DIAGNOSED THAT THE SPEEDOMETER AND REAR CENTER DIFFERENTIAL SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE CONTACT MENTIONED THAT THE SPEEDOMETER SENSOR WAS REPLACED SIX TIMES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 137,000.

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE REMEDY PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED TWO RECALL NOTIFICATIONS UNDER NHTSA CAMPAIGN ID NUMBERS 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) AND 12V527000 (AIR BAG); HOWEVER, THE VEHICLE WAS NOT SERVICED BECAUSE THE PARTS WERE NOT AVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THERE ARE NO FAILURES AT THIS TIME.

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE CONTACT STATED THAT THE DEALER INFORMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT MENTIONED THAT HE HAS BEEN WAITING FOR OVER A YEAR TO HAVE THE VEHICLE REPAIRED. THE CONTACT DID EXPERIENCE A FAILURE. THE FAILURE MILEAGE WAS 130,000.

THE FUEL TANK ON YOUR VEHICLE HAS A SMALL CHANCE OF EXPERIENCING A FUEL LEAK DURING CERTAIN TYPES OF REAR END COLLISIONS. FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN AN UNDERBODY FIRE. IT HAS BEEN ALMOST A YEAR THAT I HAVE RECEIVE A SAFETY RECALL. I HAVE CALLED THE DEALER AND THEY TOLD ME I HAVE TO WAIT FOR CHRYSLER TO SEND ANOTHER NOTICE. ARE THEY WAITING FOR MY NINE YEAR OLD GRANDCHILD TO GET KILLED BEFORE THEY SEND ME ANOTHER NOTICE THAT THE PARTS ARE IN. *JS

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THE VEHICLE WAS TAKEN TO THE DEALER TO HAVE THE NHTSA CAMPAIGN 12V527000 (AIR BAGS) PERFORMED; HOWEVER, THE REPAIR DIDN'T CORRECT THE FAILURE, THE AIR BAG LIGHT REMAINED ILLUMINATED AFTER THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 150,000.

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS), NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE), AND NHTSA CAMPAIGN NUMBER: 09V119000 (SUSPENSION) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES.

RE: IMPORTANT SAFETY RECALL: N46/ NHTSA 13V-252 THE FUEL TANK ON MY VEHICLE HAS A CHANCE OF EXPERIENCING A FUEL LEAK DURING REAR END COLLISIONS. FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN CAUSE AN UNDERBODY FIRE & DEATH!! {CHRYSLERS WORDS} THIS RECALL WAS INITIATED JULY 2013, HERE IT IS NOV 2014 & THE RECALL WAS JUST COMPLETED, BECAUSE WHEN THEY ISSUED THE RECALL, IT TOOK THEM A 18 MONTHS TO FINALLY GET THE PARTS, & THEY STILL DIDN'T HAVE THE PARTS, WE HAD TO GO BACK A 2ND TIME, BECAUSE WHEN THEY RAN OUT OF PARTS, THEY FORGOT TO LET US KNOW, YET THEY [MOTORWORLD OF WILKES BARRE], SENT US AN EMAIL TO BRING OUR JEEP IN. A COMPLETE WASTE OF TIME. THEY DID GIVE US 6 GAL OF GAS FOR A WASTED TRIP, COST OF CANCELLING MY GOLF OUTING, PRICELESS$$$. THE EXISTENCE OF A MINIMUM STANDARD DOES NOT REQUIRE N.H.T.S.A. TO IGNORE DEADLY PROBLEMS,' THE AGENCY SAID. IN ITS LETTER TO CHRYSLER, THE AGENCY CITED 32 REAR-IMPACT COLLISIONS THAT CAUSED FATAL FIRES RESULTING IN 44 DEATHS IN JEEP GRAND CHEROKEES, AND FIVE ACCIDENTS THAT RESULTED IN SEVEN DEATHS IN THE JEEP LIBERTY. CHRYSLER'S IDEA FOR THE LIMITED RECALL 'FIX' IS TO INSTALL TRAILER HITCHES ON CERTAIN MODEL YEAR 1992'98 GRAND CHEROKEES AND 2002'07 LIBERTY VEHICLES. ONE BIG PROBLEM: RESEARCH SHOWS THE TRAILER HITCH IS ESSENTIALLY USELESS IN HIGH-SPEED REAR-IMPACT CRASHES. AS FAR AS LOW-SPEED CRASHES ARE CONCERNED, EVEN CHRYSLER ADMITS THE HITCH WILL ONLY PROVIDE 'INCREMENTAL IMPROVEMENT IN THE CRASH ENERGY MANAGEMENT.' TO MAKE MATTERS WORSE, SOME OF THE JEEP VEHICLES THAT HAD ALREADY BEEN INVOLVED IN REAR-IMPACT FIRES ALREADY HAD A TRAILER HITCH INSTALLED. SOME GOOD IT DID THOSE OWNERS. THIS IS A CLASS ACTION LAWSUIT READY TO HAPPEN

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED THE RECALL NOTIFICATION RELATED TO NHTSA CAMPAIGN ID NUMBER 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). HOWEVER, THE PART WAS NOT AVAILABLE TO DO THE REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 8/14/14*CN UPDATED 09/3/2014 *JS THE CONSUMER STATED HE WAS ADVISED THAT THE PARTS WOULD NOT BE AVAILABLE FOR A YEAR. UPDATED 09/3/2014 *JS

ON JUNE 27 2013, MY FAMILY AND I WERE GOING TO DINNER APPROXIMATELY 6PM. WE WERE ABOUT 1.5 MILES FROM HOME HEADING WEST ON OK STATE HWY 51 (APPROXIMATELY 5 MILES EAST OF WAGONER, OK) AS I GOT TO APPROXIMATELY 60 MPH THE DASHBOARD AIRBAG WARNING LIGHT FLASHED AND DINGED TWICE THEN THE AIRBAG DEPLOYED. I MAINTAINED CONTROL OF THE VEHICLE AND ONLY SUFFERED AN ABRASION AND BRUISE ON THE UNDERSIDE OF MY RIGHT FOREARM FROM THE BAG DEPLOYMENT. I IMMEDIATELY CAME HOME AND CONTACTED THE CHRYSLER RECALL HOTLINE NUMBER AND HAVE BEEN ASSIGNED A CASE NUMBER AND I WAS NOTIFIED TODAY (7/1/2013) THAT AN INVESTIGATOR WILL BE IN CONTACT WITH ME WITHIN 24 HRS. *TR

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE DEALER STATED THAT THE PART WAS NOT AVAILABLE AND DID NOT PROVIDE AN EXPECTED DATE FOR PART AVAILABILITY. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I WOULD LIKE TO FILE A COMPLAINT ABOUT THE PASSENGER SIDE UPPER AND LOWER BALL JOINTS. I PURCHASED THE VEHICLE IN 2006 AS A SECOND OWNER AND IN THE 7 YEARS I HAVE OWNED MY JEEP I HAVE HAD TO REPLACE MY BALL JOINTS NOW 3 TIMES. THIS IS VERY UNSAFE AND SERIOUSLY SHOULD BE ADDRESSED BY THE MAKERS AS TO WHY EVEN AFTER BEING RECALLED THEY HAVE GONE OUT TWICE. LUCKILY I HAVE BEEN FORTUNATE ENOUGH (OR I SHOULD SAY CHRYSLER HAS BEEN FORTUNATE ENOUGH) TO NOT HAVE HAD AN ACCIDENT OR ANYTHING SERIOUS HAPPEN TO ME OR MY FAMILY DUE TO THIS. THANKS. *TR

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 12V527000 (AIR BAGS:FRONTAL:SENSOR/CONTROL). THE CONTACT WAS UNABLE TO HAVE THE VEHICLE SERVICED BECAUSE THE DEALER FAILED TO SUPPLY THE REPAIR PARTS. *TR

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000( FUEL SYSTEM, GASOLINE , STRUCTURE ) HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNED A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THERE WAS A MANUFACTURER RECALL THAT EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER HAD STATED THAT THE PARTS WERE NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND INFORMED THAT THE PARTS WERE ARRIVING FROM OVERSEAS AND THERE WAS NO ESTIMATED TIME FRAME ON WHEN THEY WOULD BE AVAILABLE. THE VEHICLE WAS NOT REPAIRED. AS A RESULT, THE CONTACT NO LONGER OWNED THE VEHICLE. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 8/19/15*CN UPDATED 11/20/2015 *JS

FRONT SUSPENSION UPPER CONTROL ARM/BALL JOINT SEPARATED CAUSING WHEEL DISLOCATION ON FRONT PASSENGER SIDE. THE INCIDENT OCCURRED LEAVING A PARKING LOT AT ABOUT 5 MILES PER HOUR. THE SAME MAKE/MODEL YEAR JEEP LIBERTY HAS RECALL J17 FOR THE FRONT SUSPENSION UPPER CONTROL ARM/BALL JOINT, BUT MY VEHICLE VIN IS NOT INCLUDED IN THE RECALL. LOWER BALL JOINT, COVERED UNDER RECALL F23, WAS NOT INVOLVED IN THE FAILURE. BOTH THE BALL JOINT AND THE UPPER CONTROL ARM ON THE FRONT PASSENGER SIDE OF VEHICLE REQUIRED REPLACEMENT, AFTER VEHICLE WAS TOWED TO GARAGE AND INSPECTED. *TR

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 12V527000 (AIR BAGS) LAST YEAR AND ATTEMPTED TO HAVE THE VEHICLE REPAIRED BUT HE WAS INFORMED THAT THE PARTS WERE NOT YET AVAILABLE TO REMEDY THE DEFECT IN THE VEHICLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND STATED THAT THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 2/11/14*CN

MORE THAN A YEAR AFTER THIS VEHICLE WAS RECALLED, JEEP/CHRYSLER HAS STILL NOT MADE PARTS AVAILABLE TO CORRECT THE PROBLEM WITH MY VEHICLE - CALLS TO THE MANUFACTURER AND LOCAL DEALERSHIP AND MANUFACTURER HAVE NOT YIELDED ANY CONCRETE ACTIONS BEYOND "PARTS SHOULD BE AVAILABLE" IN AUGUST 2014. THIS DEFECT IS LISTED AS A "SAFETY" ISSUE BY THE MANUFACTURER AND YET HAS BEEN ALLOWED TO GO UNCORRECTED FOR AN EXTENDED PERIOD OF TIME - THIS SITUATION IS SHAMEFUL AND PLACES DRIVERS AT RISK. *TR

THIS COMPLAINT IS DUE TO THE FACT THAT I RECEIVED A NOTICE STATING THAT THERE WAS A DEFECTIVE AIR BAG SENSOR IN OUR CAR BUT THAT THERE WERE NO PARTS TO FIX IT. WHEN WILL THIS BE RESOLVED? WHY CAN A COMPANY CONTINUE TO IGNORE REGULATIONS THAT REQUIRE IT TO NOTIFY AND THEN ADDRESS MANUFACTURING ISSUES? THE PUBLIC PUTS THEIR TRUST AND MONEY INTO THE HANDS OF THESE INDUSTRY GIANTS. WE TRUST THAT THEY WILL PROVIDE US WITH SAFE AND RELIABLE TRANSPORTATION VEHICLES SO THAT WE MIGHT EXERCISE OUR CONSTITUTIONAL RIGHT TO FREE TRAVEL. RECALLS ARE DESIGNED TO PROTECT THE CONSUMER. SENDING A NOTICE OUT WITH NO MEANS TO RESOLVE THE DEFECT IS NOT ENOUGH AND IS JUST NOT ACCEPTABLE. WE NEED OUR CAR TO GET TO WORK AND SCHOOL. WE CANNOT WALK OR BUY A NEW CAR WHILE WE WAIT FOR THE PART TO BE CREATED TO FIX OUR JEEP. THIS NEEDS TO BE ADDRESSED. THE AIR BAG SENSOR LIGHT COMES ON EVERYTIME WE START THE ENGINE. *TR

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND THERE WAS NO ESTIMATED TIME FOR WHEN THEY WOULD BE RECEIVING THE PARTS. THERE WERE NO FAILURES AT THIS TIME. UPDATED 8/19/14*CN UPDATED 8/28/2014 *JS

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE BRAKE PEDAL WAS DEPRESSED TO HOWEVER, THE VEHICLE INSTEAD ACCELERATED. THE CONTACT HAD TO COAST ONTO THE ROAD SHOULDER TO BRING THE VEHICLE TO STOP, BUT THE ENGINE CONTINUED REV. THE CONTACT PLACED THE GEAR IN PARK AND TURNED THE ENGINE OFF. THE VEHICLE WAS TAKEN TO THE DEALER, WHO TEST DROVE THE VEHICLE BUT WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000 AND THE CURRENT MILEAGE WAS 105,000.

IT HAS BEEN ALMOST A YEAR SINCE A RECALL WAS ISSUED DUE TO THE FUEL TANK HAVING A CHANCE OF EXPERIENCING A FUEL LEAK DURING A REAR END COLLISION. CHRYSLER SENT A RECALL LETTER STATING THAT A TRAILER HITCH WOULD BE INSTALLED TO BETTER MANAGE CRASH FORCES IN IMPACTS. THEY SAID THE PARTS REQUIRED WERE CURRENTLY NOT AVAILABLE. I HAVE HAD NO FURTHER INFORMATION FROM THEM. TODAY I CALL A LOCAL JEEP DEALER AND REQUESTED THE COST OF A TRAILER HITCH AND WAS GIVEN A PRICE. WHEN I TOLD THEM MY JEEP WAS PART OF THE RECALL AND THERE SHOULD BE NO COST I WAS TOLD THAT THE RECALL TRAILER HITCH IS DIFFERENT AND CHRYSLER HAS NOT RELEASED THEM. I THINK THEY ARE JUST STALLING - A TRAILER HITCH IS A TRAILER HITCH, I AM CONCERNED FOR MY SAFETY AND BELIEVE THAT THEY SHOULD BE REQUIRED TO MAKE THE FIX NOW. *TR

CHRYSLER RECALL N46/NHTSA 13V-252 NO PARTS YET TO FIX RECALL, CREATING A VERY DANGEROUS PROBLEM. NOW OVER 9 MONTHS SINCE RECALL HOW CAN THIS BE RESOLVED, THE COMPANY SAYS NO PARTS ARE AVAILABLE. *JS

HEADLIGHTS ARE GOING ON AND OFF RANDOMLY. *TR

WHILE DRIVING THE CAR, THE AIRBAG WARNING LIGHT CAME ON FOR 15 SECONDS, THEN WENT OFF FOR 15 SECONDS, THEN FLASHED BACK ON AND OFF FOLLOWING THAT TIMING SEQUENCE FOR ABOUT 10 MINUTES. AFTER 10 MINUTES, THE LIGHT STAYED OFF. I CALLED CHRYSLER BECAUSE I HAD RECEIVED A RECALL NOTICE IN JANUARY 2013 ABOUT FAULTY AIR BAGS IN THIS MODEL, WHICH COULD INADVERTENTLY DEPLOY WHILE THE CAR WAS IN MOTION. THE REPRESENTATIVE TOLD ME THAT THE PART NEEDED IS A HARNESS, HOWEVER, THE PART IS NOT YET AVAILABLE. SHE TOLD ME THERE IS NOTHING I CAN DO TO FIX THE PROBLEM UNTIL THE PART IS CREATED. I WAS ALSO TOLD THAT THERE HAVE BEEN NO INCIDENTS OF AIRBAGS DEPLOYING INADVERTENTLY, BUT THERE IS A RISK IT CAN HAPPEN, THEREFORE THE RECALL. HOWEVER THIS IS EXTRAORDINARILY DANGEROUS AND THE FACT THAT CHRYSLER HAS NO DATE FOR WHEN THE PART WILL BE AVAILABLE IS UNACCEPTABLE. *TR