2003 Jeep Liberty Complaint Log

IN NOVEMBER 2012 I RECEIVED A SAFETY RECALL, M35/NHTSA 12V-527. STATES THAT THERE IS A POSSIBILITY OF THE AIRBAGS DEPLOYING. AT THE TIME OF THE NOTIFICATION CHRYSLER STATED THAT THE PARTS REQUIRED TO DO THE REPAIR WERE NOT AVAILABLE AND WHEN THEY WERE THERE WOULD BE A FOLLOW UP RECALL NOTICE. IT HAS BEEN OVER 6 MONTHS AND I HAVE STILL NOT HEARD ANYTHING MORE FROM THEM. *TR

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

WHILE HIGHWAY DRIVING BOTH REAR WINDOWS CAME CRASHING DOWN RESULTING IN ONE WINDOW BREAKING BROUGHT IT TO HAVE FIXED WAS TOLD PLASTIC CLIP THAT HOLD THE WINDOW UP FOR THE ELECTRIC MOTOR FAILED REPLACED BOTH MOTORS AND HAD WINDOW FIXED ALL FACTORY PARTS WERE USED HAPPENED AGAIN ON 3/13/2013 APPEARS THE PLASTIC CLIP KEEPS BREAKING WILL NEED TO REPLACE BOTH MOTORS AND ASSEMBLY AGAIN AT A COST OF 600$ RIGHT NOW BOTH WINDOWS BEING HELD UP BY WOODEN STAKES CANT AFFORD TO KEEP REPLACING PARTS AT NO GUARANTEE THAT THIS WILL NOT HAPPEN AGAIN. *TR

WHILE DRIVING HEADLIGHTS MOMENTARILY SHUT OFF . THERE IS A CLICK UNDER THE DASH, AND THEY GO OFF WHEN ON LOW BEAM, IF ON HIGH BEAM THEY SWITCH TO LOW BEAM. HAD THIS PROBLEM OCCUR SEVERAL TIMES. MY MECHANIC IS UN ABLE TO FIND THE PROBLEM, AND FROM CHECKING WITH OTHER LIBERTY OWNERS THIS IS A RECURRING ISSUE.IT IS NOT ONLY ANNOYING BUT EXTREMELY DANGEROUS. *TR

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT INSPECTED BY A DEALER OR AN INDEPENDENT MECHANIC TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS CONTACTED AND ADVISED HIM THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 12V527000 (AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE). THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 123,000.

A RECALL WAS ISSUED FOR DEFECTIVE AIRBAGS THAT COULD CAUSE THE AIRBAGS TO DEPLOY WITHOUT WARNING. THE CASE NUMBER IS 12V527000 THIS WAS ISSUED ALMOST 8 MONTHS AGO AND STILL THE PART TO FIX THE PROBLEM IS NOT AVAILABLE. THIS NEEDS TO BE LOOKED INTO. THIS IS RIDICULOUS. IT SHOULD NOT TAKE THIS LONG FOR AN AUTOMOBILE COMPANY THAT MANUFACTURES PARTS TO PRODUCE THESE PARTS. *TR

THIS IS MY SECOND COMPLAINT REGARDING THE RECALL ON MY JEEP LIBERTY 2003. THE AIRBAG LIGHT STARTED COMING ON WHILE I WAS DRIVING. IT WOULD LATER GO OFF. SOMETIMES IT COMES ON WHILE DRIVING AT A STEADY SPEED. OTHER TIMES IT COMES ON WHILE THE VEHICLE IS STOPPED AT A LIGHT. BRAKING DOES NOT SEEM TO HAVE AN IMPACT ON IT. I FIRST REPORTED THIS TO THE DEALER IN NOVEMBER 2012. THEY SAID NOT TO WORRY. I RECEIVED THE FIRST RECALL NOTICE IN MARCH 2013 AND A SECOND ONE ARRIVED THE FIRST WEEK OF OCTOBER 2013. TO DATE I HAVE MADE MULTIPLE PHONE CALLS TO THE LOCAL JEEP DEALER SERVICE DEPARTMENT AS WELL AS 3 VISITS. AT ONE VISIT THEY FINALLY ACTUALLY LOOKED AT THE CAR AND CONFIRMED IT NEEDS TO BE FIXED. TODAY I SPOKE WITH THE CHRYSLER RECALL GROUP ASSISTANCE 800 NUMBER. FIRST THEY AGREED TO HELP ME GET THE DEALER TO HONOR THE RECALL. HOWEVER, BY THE END OF THE CALL I WAS TOLD THAT CHRYSLER STILL DOES NOT HAVE THE PART NEEDED TO FIX MY VEHICLE. I WAS ALSO TOLD THAT CHRYSLER DOES NOT SEE THIS AS A HIGH RISK. NOW I AM CERTAIN THAT THERE ARE HIGHER RISKS OUT THERE AND I UNDERSTAND THAT CORPORATIONS "PLAY THE NUMBERS" WHEN THEY DECIDE WHAT TO DO. BUT IN THE LONG RUN, IF MY AIR BAG DEPLOYS UNEXPECTEDLY WHILE I AM DRIVING ON THE EXPRESSWAY AT 75 MPH I, MY PASSENGERS, AND SURROUNDING MOTORISTS ARE THE ONES WHO WILL PAY THE PRICE OF THIS DECISION. KEEP IN MIND THAT IT HAS ALREADY BEEN CONFIRMED BY THE LOCAL CHRYSLER SERVICE DEPARTMENT THAT MY AIR BAG IS DEFECTIVE. IT COULD DEPLOY WITHOUT WARNING AT ANY TIME THAT I AM DRIVING. IT IS NOT RELATED TO BRAKING, SPEED, DISTANCE TRAVELED, OR ANYTHING THAT I CAN PINPOINT. *TR

WHILE TRAVELING EASTBOUND THE CAR IN FRONT OF ME STOPPED ALL OF SUDDEN DUE TO CAR IN FRONT OF THEM CHANGING DIRECTION FROM TURNING TO GOING STRAIGHT. I CRASHED INTO THE REAR OF THE CAR IN FRONT OF ME. MY JEEP HAS EXTENSIVE DAMAGE. THE AIRBAGS DID NOT DEPLOY. MY PASSENGER AND MYSELF HAD HEAD INJURIES AND KNEE INJURIES HAD THE AIRBAGS DEPLOYED THERE WOULDN'T HAVE BEEN NO INJURIES. SOMETHING NEEDS TO BE RECALLED ABOUT THIS PROBLEM. *TR

MY AIRBAG LIGHT CAME ON BACK IN JUNE. AFTER READING ABOUT THE UN-INTENTIONAL DEPLOYMENTS I WENT TO THE DEALER AND ULTIMATELY HAD THE PASSENGER AIRBAG REPLACED (IN JULY). A WEEK LATER THE AIRBAG LIGHT CAME ON AGAIN (I HAVE PICTURE ON PHONE). I TOOK THE VEHICLE BACK TO THE DEALERSHIP AND THE DEALER (OF COURSE LIGHT WAS OFF BY THEN). DEALER CLAIMED NO FAULT CODE WAS ON COMPUTER AND COULD NOT FIND ISSUE (ALTHOUGH I DID SHOW THEM IPHONE PIC). LIGHT DID STAY OFF IN AUG/SEPT BUT WITHIN THE PAST WEEK THE LIGHT HAS BEGUN ILLUMINATING, STAYING ON FOR A WHILE, TURNING OFF FOR A WHILE, AND COMING BACK ON. THE VEHICLE IS GARAGE KEPT AT NIGHT BUT THE TEMP HAS GOTTEN COOLER WITHIN THE LAST COUPLE WEEKS. NOT SURE WHAT TO DO EXCEPT SET THE SEAT BACK A LITTLE MORE AND CRINGE A BIT. I WONDER HOW LOUD AN AIRBAG DEPLOYMENT IS? VEHICLE HAS APPROX. 31,700 MILES. *TR

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 5 MPH THE FRONT DRIVERS SIDE WHEEL DETACHED FROM THE VEHICLE ONTO THE ROAD. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHO INFORMED THAT THE BALL JOINT SEPARATED. THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 06V288000 (SUSPENSION); HOWEVER, THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED AND THEY WERE UNABLE TO PROVIDE AN EXPECTED DATE THE PART WOULD BE AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 126,900.

THE DRIVER'S POWER SEAT ADJUSTER BRACKET HAS FAILED. THE RIGHT REAR BRACKET HAS BROKEN FREE FROM THE REST OF THE SEAT. THE SEAT CAN NOW BE MANUALLY TILTED FORWARD. I AM CONCERNED THAT THE SEAT WILL BECOME TOTALLY DISLODGED DURING OPERATION OF THE VEHICLE. . *TR

LEFT DRIVER SIDE, UPPER BALL JOINT SEPARATED FROM CONTROL ARM. WHEEL COLLAPSED OUTWARD. FORTUNATELY, IT HAPPENED AFTER LEAVING THE INTERSTATE DRIVING 70 MILES PER HOUR. ENTERING SERVICE STATION WHEEL COLLAPSED. HAPPENED TO TALK TO AN INDIVIDUAL WHO WAS AWARE OF THE PROBLEM. INDIVIDUAL SAID THAT THIS IS A CURRENT AND ON GOING PROBLEM WITH TODAY'S VEHICLES. THE FRONT COMPONENTS ARE BEING DESIGNED SO THEY CANNOT BE MAINTAINED PROPERLY. LACK OF GREASE FITTINGS, PRESSED IN JOINT DESIGN ON BALL JOINTS TO CONTROL ARM , INSTEAD OF RE ENFORCED WITH BOLTS OR OTHER SAFE MEASURES. INDIVIDUAL STATED THAT IT IS OCCURRING ON MOST ALL MAKES AND MODELS. INSTEAD OF JUST REPLACING THE DEFECTED BALL JOINT, THE CONTROL ARM, WITH NO OTHER DEFECT, BUT THIS, HAS TO BE REPLACED, COSTING EVEN MORE MONEY. HAS BEEN REPORTED, THAT DEATHS HAVE OCCURRED. THE MENTAL IMPACT AND FEELING INSECURE AFTER A FIX IS ONGOING. I SEE MORE DEATHS AND ACCIDENTS OCCURRING BECAUSE OF THIS PROBLEM. THANK YOU. *TR

TL- THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT WHEN SHE CONTACTED THE DEALER SHE WAS TOLD THAT THE PARTS WERE NOT AVAILABLE. THERE WAS NO TIME FRAME GIVEN FOR PART DELIVERY. SHE HAS NOT EXPERIENCED ANY FAILURES. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE CURRENT MILEAGE WAS 102,000.- LL

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT WHILE TRAVELING 35 MPH, THE VEHICLE BEGAN ABNORMALLY STEERING TO THE RIGHT. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO CONFIRMED THAT THE FRONT PASSENGER WHEEL WAS DAMAGED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 100,000.

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THE NHTSA CAMPAIGN NUMBER 12V527000 (AIR BAGS) LETTER WAS RECEIVED SEVERAL MONTHS AGO AND THE REPAIR HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT DID NOT EXPERIENCE THE AIR BAG FAILURE BUT WAS CONCERNED THE AIR BAG MIGHT DEPLOY. THE MANUFACTURER ADVISED THAT THE PART WAS NOT AVAILABLE FOR REPAIR. THE CURRENT MILEAGE WAS 100,000.

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 12V527000 (AIR BAGS) AND STATED THAT SHE WAS UNABLE TO HAVE THE VEHICLE SERVICED BECAUSE THE PARTS NEEDED TO COMPLETE THE REPAIR WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

THE SUPPORT STRAPS FOR THE FUEL TANK FAILED SUDDENLY AFTER MAKING A LEFT TURN. THE FUEL TANK CONTACTED THE ROAD SURFACE FOR A SHORT TIME (1 MINUTE) BEFORE THE VEHICLE COULD BE STOPPED. THE REAR CORNER OF THE TANK (PASSENGER SIDE) WAS DAMAGED TO THE POINT THAT FUEL LEAKED FROM THE TANK. BOTH SUPPORT STRAPS WERE BROKEN AFTER THE INCIDENT. THE TANK WAS APPROXIMATELY 1/4 FULL PRIOR TO THE INCIDENT. BOTH OF THE SUPPORT STRAPS FAILED NEAR THE BOTTOM OF THE FUEL TANK. THE REMAINING PIECES OF THE SUPPORT STRAPS WERE STILL FASTENED TO THE FRAME AND THE FASTENERS WERE STILL IN PLACE AFTER THE INCIDENT. BOTH SUPPORT STRAPS WERE SEVERELY RUSTED. ALTHOUGH WE ARE DISAPPOINTED THAT THIS INCIDENT HAPPENED, WE ARE GRATEFUL THAT NO ONE WAS HURT. WE REALIZE THE OUTCOME COULD HAVE BEEN A LOT WORSE. *TR

WHILE DRIVING WITH THE AC ON AND WITHOUT STOPPING, THE BATTERY INDICATOR LIGHT TURNED ON. THE BATTERY LIGHT WENT OUT WHEN VEHICLE WAS STOPPED AND/OR IDLING. ALL INFORMATION STEERS TOWARDS THE PCM MODULE AND NOT THE BATTERY OR ALTERNATOR. *TR

REAR WINDOW REGULATORS HAVE BROKEN 4 TIMES, FIX IS HUNDREDS OF DOLLARS. DEALER TOLD US JEEP USES INFERIOR PLASTIC PARTS AND REFUSES TO CORRECT THIS PROBLEM. WILL NEVER BUY A JEEP AGAIN. *TR

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE DRIVER SIDE AIR BAG DEPLOYED ERRONEOUSLY AND WITHOUT WARNING. THE DEALER WAS NOTIFIED OF THE FAILURE WHO OFFERED NO ASSISTANCE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE AND THE CURRENT MILEAGE WAS 80,000.

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT WHILE ENTERING A RESIDENTIAL DRIVEWAY, SHE HEARD A LOUD NOISE NEAR THE FRONT DRIVER'S SIDE WHEEL. THE CONTACT EXITED THE VEHICLE AND NOTICED THAT THE TOP OF THE WHEEL WAS ABNORMALLY TILTED INWARD. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE UPPER CONTROL BALL JOINT FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE FAILURE MILEAGE WAS 150,000.

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT WHILE TRAVELING 55 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 191,000.

HEADLIGHTS BEGIN TO FLICKER OFF AND ON THEN THEY GO OUT FOR SEVERAL SECONDS WHILE DRIVING IN THE DARK NEEDLESS TO SAY. THEN COME BACK, THEN CONTINUE TO FLICKER OFF AND ON NUMEROUS TIMES BEFORE STAYING ON FOR A PERIOD OF TIME. THIS CAN CAUSE A SERIOUS ACCIDENT AND IS NOT SAFE FOR NO ONE. A RECALL SHOULD BE MADE FOR JEEP LIBERTY. AFTER LOOKING UP THE PROBLEM ON HEADLIGHTS FLICKERING I NOTICED THAT THERE ARE MANY COMPLAINTS ABOUT THIS ISSUE. PLEASE CHECK INTO THE MATTER AS SOON AS POSSIBLE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

2003 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO AIR BAG SYSTEM OCCUPANT RESTRAINT CONTROL MODULE RECALL NOTICE. *SMD THE CONSUMER STATED HE RECEIVED A RECALL NOTICE, LAST SEPTEMBER. HOWEVER, AS OF JUNE 25, 2013. THE RECALL HAS NOT BEEN RESOLVED.

NONE OF THE RECALLS ARE BEING FIXED I HAVE BEEN TO JEEP PLACE IN CLAREMONT NH AND IN SPRINGFIELD VT AND ALL THEY CAN SAY IS WE DONT HAVE THE PARTS FOR IT NOW HOW SAFE AM I SURPOSE TO FEEL WHEN THEY SELL THESE VEC AND DONT FIX THEM. *TR

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE CRASHED INTO ANOTHER VEHICLE AND CAUSED SIGNIFICANT DAMAGE TO THE FRONT END. THE AIR BAGS DID NOT DEPLOY. THE DRIVER SUSTAINED AN INJURED LEFT SHOULDER THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 123,000.

VEHICLE WAS MAINTAINED. OIL CHANGED ON A REGULAR BASIS AND NOW OIL IS LEAKING INTO THE ANTIFREEZE. MECHANIC SAID IT NEEDS A NEW ENGINE. THESE JEEPS ARE JUNK. OBVIOUSLY THERE SHOULD HAVE BEEN A RECALL. *TR

JUNE 26,2013 I HEARD A BEEP FROM DASH THINKING IT WAS LETTING ME KNOW I AM LOW ON WASH FLUID THOUGH I NOTICED MY AIR BAG LIGHT WAS ON .A MINUTE LATER WHILE DRIVING IT WENT OFF, AS OF TODAY IT TURNS ON FOR A MIN THAN BACK OFF. I RECEIVED A RECALL LETTER ABOUT THE AIRBAG ISSUES. I CALLED THE DEALERSHIP AND ASKED ABOUT IT AGAIN, I GOT A RESPONSE THAT THEY ARE WAITING FOR REPLACEMENT PARTS TO COME IN ,THIS BEEN MONTHS AGO. *TR

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT THE DRIVER'S SIDE AIR BAG DEPLOYED ERRONEOUSLY WHILE SITTING AT A TRAFFIC STOP. THE CONTACT STATED THAT THE AIR BAG LIGHT WAS NOT ILLUMINATED PRIOR TO THE FAILURE. THE CONTACT SUSTAINED INJURIES TO THE FACE, ARMS AND CHEST. THE CONTACT ALSO STATED THAT THE FAILURE DISABLED THE SEAT BELT, WHICH WOULD NOT LONGER RETRACT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGES WERE 108,000.

THIS VEHICLE HAS HAD ELECTRICAL ISSUES SINCE I FIRST BOUGHT IT USED 5 YEARS AGO. LAST WEEK I WAS DRIVING MY SON AND TWO OF HIS FRIENDS HOME FROM THE BEACH. I WAS ON THE INTERSTATE WHEN SUDDENLY THE AIR BAG LIGHT CAME ON, STAYED ON FOR A MINUTE OR SO, WENT OUT, THEN BLINKED A FEW TIMES. I GOT A CREEPY FEELING AND DECIDED TO DO A SEARCH. I AM GLAD I DID. I CAN'T BELIEVE CHRYSLER HAS NOT RECALLED THESE JEEPS, I THINK THEY ARE GOING TO BE PAYING A LOT MORE IN PI CLAIMS THAN IT WOULD COST TO DO THE RIGHT THING AND FIX THE PROBLEM. I AM AFRAID TO USE MY CAR!!! I CALLED HALL JEEP HERE IN VIRGINIA BEACH AND WAS TOLD TO BRING IT IN SO THEY COULD DO AN ELECTRICAL CHECK ON THE VEHICLE. [XXX], THE GIRL I SPOKE WITH IN THE SERVICE DEPARTMENT TOLD ME TO DRIVE IT UP THERE. I TOLD HER I WAS AFRAID TO AFTER READING ABOUT THE INJURIES THAT HAVE BEEN INCURRED WHEN THE DRIVER AND SOMETIMES PASSENGER SIDE AIR BAGS DEPLOY FOR NO REASON. I AM 5'2" TALL AND MUST SIT CLOSE TO THE STEERING WHEEL, INCREASING THE CHANCE OF INJURY OR EVEN DEATH. SHE TOLD ME THAT EVEN I SAID THAT THE RISK OF IT HAPPENING WAS SMALL, WHEN I ASKED HER HOW I SAID THAT HER RESPONSE WAS "YOU SAID THERE HAVE ONLY BEEN 87 INCIDENTS AND THERE ARE THOUSANDS OF THEM ON THE ROAD" !!!!! I TOLD HER IT SHOULD ONLY TAKE ONE FOR THEM TO BE ALARMED. SHE THEN SUGGESTED I HAVE IT TOWED - AT MY EXPENSE OF COURSE. THIS IS JUST UNSATISFACTORY AND I WILL NEVER BUY ANOTHER CHRYSLER PRODUCT! MY HUSBAND HAS BEEN LOOKING AT THE DODGE RAM TRUCK BUT NOW I AM READING ABOUT SOME LIFE THREATENING ISSUES WITH THEM, TOO! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 55 MPH, THE AIR BAG WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL INTERMITTENTLY. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THERE WAS CURRENTLY AN OPEN INVESTIGATION UNDER NHTSA ACTION NUMBER EA12001 (AIR BAGS: FRONTAL: DRIVER SIDE INFLATOR MODULE) THE APPROXIMATE FAILURE MILEAGE WAS 67,919.

I WAS DRIVEN IN A SCHOOL ZONE STREET AND THE LIGHTS OF AIRBAG ON AND APROX. 2 MINUTES THE AIR BAGS EXPLODED IN MY FACE, THE DRIVE AND PASSENGERS SIDE, THEN I STOPPED THE JEEP, IT SMELL LIKE SOMETHING IS BURNING AND HOT, I DID NOT SEE FIRE. *TR

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED RECALL NOTICES FOR NHTSA CAMPAIGN NUMBERS: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND 12V527000 (AIR BAGS). THE DEALER AND MANUFACTURER STATED THAT THEY DID NOT KNOW WHEN THE PARTS FOR EITHER RECALL WOULD BE AVAILABLE TO REPAIR THE VEHICLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

DRIVING AT NIGHT WHEN I HEARD CLICKING NOISES NEAR FUSE PANEL LEFT SIDE OF STEERING WHEEL COLUMN; SHORTLY THEREAFTER HEADLIGHTS FLASHED ON AND OFF FOR APPROXIMATELY 10 SECONDS. PROBLEM BECAME INTERMITTENT BUT USUALLY OCCURRED WHILE DRIVING AT NIGHT. CLICKING NOISES PERSIST NEAR FUSE PANEL AND HEADLIGHTS FLASH OFF AND ON. DEALERSHIP UNABLE TO DUPLICATE PROBLEM AS THEY SAID THEY HAVE NOT HEARD OF THIS PARTICULAR PROBLEM, BUT THEY TRIED SWAPPING HEADLAMP RELAY WITH DRIVER'S DOOR LOCK RELAY. HOWEVER, THIS SOLUTION DID NOT FIX THE PROBLEM. IN FACT, CLICKING NOISES ARE NOW HEARD EVERY TIME I DRIVE MY JEEP, AND THE HEADLIGHTS CONTINUE TO RANDOMLY FLASH ON AND OFF. THE PROBLEM NOW OCCURS DURING THE DAY WITH HEADLIGHTS ON AS WELL AS AT NIGHT.THIS PROBLEM HAS NOT YET CAUSED AN ACCIDENT, BUT DRIVING AT NIGHT WITH RANDOM FLASHING HEADLIGHTS CREATES A SAFETY PROBLEM WITH MY VISIBILITY AND OTHER VEHICLES ON THE ROAD. ANOTHER AREA OF CONCERN DEALS WITH THE POTENTIAL RESPONSES FROM OTHER DRIVERS THAT BELIEVE I AM FLASHING THEM FOR AN AGGRESSIVE REASON. I FOUND ONLINE DISCUSSIONS FROM OTHERS JEEP OWNERS EXPERIENCING THE SAME PROBLEM, BUT I HAVE NOT BEEN ABLE TO LOCATE HOW TO FIX THE PROBLEM. RANDOM FLASHING HEADLIGHTS, OUT OF THE CONTROL OF THE DRIVER, PRESENTS A HUGE SAFETY RISK AND SHOULD BE INVESTIGATED. *TR

PASSENGER SIDE REAR WINDOW FALLS OPEN CREATING A SECURITY RISK FOR VEHICLE DRIVER AND CONTENTS. WINDOW REGULATOR HAS BEEN REPLACED BY A FRANCHISED JEEP DEALER SIX TIMES - ONCE A YEAR FOR THE LAST SIX YEARS. *JS

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED WHILE DRIVING 45 MPH SHE NOTICE THAT THE AIR BAG WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE AIR BAG THEN DEPLOYED ERRONEOUSLY. SHE WAS ABLE TO PULL OVER ON THE SIDE OF THE ROAD AND CALLED THE POLICE. THE CONTACT SUSTAINED SOME INJURY AS A RESULT OF BEING STRUCK BY THE AIR BAG. SHE WAS ABLE TO DRIVE THE VEHICLE HOME AND CONTACTED THE DEALER TO HAVE THE AIR BAG REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 111,000.

DRIVING LATE AFTERNOON APPROX 35 MPH. RUNNING WITH MAX AC ON, RADIO ON, LIGHTS OFF AND VEHICLE IN 4X2 MODE. AIRBAG LIGHT ILLUMINATED. STOPPED AT STOP SIGN AND LIGHT TURNED OFF. ILLUMINATED AGAIN AFTER CONTINUING TO DRIVE. LIGHT STAYED ON ALL THE WAY HOME (APPROX ADDITIONAL 5 MILES). LIGHT DID NOT ILLUMINATE THIS MORNING. I'VE JUST TAKEN TO DEALERSHIP FOR REVIEW AFTER READING THE RECENT ISSUES OF AIRBAG DEPLOYMENT AFTER AIR BAG LIGHT ILLUMINATION WITH NO IMPACT (YIKES). VEHICLE HAS APPROX 30,000 MILES ON IT. I WILL REVISE OR RE-INPUT IF DEALER DOESN'T FIND ISSUE OR IT DEPLOYS WITH NO WARNING.*JB

**URGENT** I AM REQUESTING THAT THE RECALL OF JEEPS DUE TO GAS-TANK FIRES BE ACCELERATED. I BECAME AWARE OF THE GAS-TANK FIRES INVOLVING JEEPS ON 6/17/2012. MY ONLY MODE OF TRANSPORTATION IS A 2003 JEEP LIBERTY AND I AM FEARFUL OF DRIVING THE VEHICLE NOW. IF SOMEONE REAR ENDS ME, THE JEEP MAY BURST INTO FLAMES. I AM FILING THIS COMPLAINT AGAINST JEEP/CHRYSLER FOR ALLOWING MYSELF AND A MILLION OTHER DRIVERS TO CONTINUE DRIVING A VEHICLE WITH A DANGEROUS CONDITION WHEN THEY HAVE KNOWN OF THE ISSUE FOR THE LAST TWO (2) YEARS!! I HAVE NOT PERSONALLY HAD AN INCIDENT BUT I WOULD LIKE THE PROBLEM CORRECTED BEFORE I AM ADDED TO THE FATALITY STATISTICS. A RECALL NEEDS TO BE DONE IMMEDIATELY WITH EITHER CORRECTION TO THE VEHICLE OR VEHICLE REPLACEMENT. JEEP/CHRYSLER OWE A RESPONSIBILITY TO ITS CONSUMERS TO REPORT UNSAFE/DANGEROUS CONDITIONS. THANK YOU *JS

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING 55 MPH THE REAR OF THE VEHICLE SPUN OUT OF CONTROL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE LOWER CONTROL ARMS WAS DEFECTIVE. AS A RESULT, THE LOWER CONTROL ARM AND THE BUSHINGS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 150,000.

HEADLIGHTS TURN OFF FOR A FEW SECONDS THEN BACK ON WHILE SPEEDING UP AND BRAKING. *TR

LIGHT TURN OFF & ON RANDOM, FOR A SECOND. NOT SAFE TO BE DRIVEN AT NIGHT. *TR

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT UPON STARTING THE IGNITION, THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED UNTIL THE ENGINE WAS TURNED OFF. THE FAILURE RECURRED CONTINUOUSLY. THERE WAS A RECALL RELATED TO THE DEFECT UNDER NHTSA CAMPAIGN ID NUMBER 12V527000 (AIR BAGS). THE REMEDY PART WAS UNAVAILABLE AND THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS UNAVAILABLE. UPDATED 07/10/13*LJ UPDATED 07/18/2013 *JS

ALL LIGHTS ON VEH FLICKERED OFF FOR ABOUT 1-2 SEC TURNED ON AND THEN QUICK FLICKER THEN ON AGAIN AND REMAINED ON. THE FIRST TIME I THOUGHT IT WAS A FLUKE THEN IT OCCURRED A TOTAL OF 3 OTHER TIMES WITHIN THE YEAR. LAST WAS JUST RECENTLY 1/20/2013 AND IT SHUT OFF FOR A LONGER PERIOD OF TIME MAYBE 3-4 SEC. I WAS DISTANCE TRAVELING ON A HIGH TRAFFIC HIGHWAY AT NIGHT AND NOW SEE THE SAFETY CONCERNS. SINCE THE FIRST OCCURRENCE I HAVE REPLACED THE BATTERY. THE ENTIRE LIGHT PANEL INSIDE THE VEHICLE AS WELL AS THE EXTERIOR LIGHTS ARE AFFECTED. OTHER ISSUES I HAVE EXPERIENCED SINCE OWNING THE VEH IN 2002 IS THE SIDE PASSENGER POWER LOCK NO LONGER FUNCTIONS, STILL DOES NOT FUNCTION. I HAVE HAD TO REPLACE THE PASSENGER REAR WINDOW REGULATOR. IN 2007, THE GLASS JUST FELL DOWN ONE DAY DID NOT BREAK. PLACED A STICK IN DOOR PANEL TO HOLD UP GLASS AND FINALLY REPLACED IT IN 2011. *TR

I WAS STOPPED AT A RED LIGHT DURING RUSH HOUR AT ~4:20PM WAITING TO GET ON THE FREEWAY (SAN FELIPE AND FEEDER ROAD OF 610 / HOUSTON, TX). MY A/C WAS RUNNING BUT THE RADIO WAS OFF. I HEARD THE WARNING CHIME FROM THE DASH BOARD AND NOTICED MY AIRBAG WARNING LIGHT HAD COME ON. ROUGHLY 5 SECONDS LATER WHILE STILL STOPPED AT THE RED LIGHT, BOTH THE DRIVER AND PASSENGER SIDE AIRBAGS SPONTANEOUSLY DEPLOYED. AFTER THE SHOCK, I NOTICED MY HAZARD LIGHTS AUTOMATICALLY HAD COME ON AND I THINK THE ENGINE HAD SHUT OFF. I PUT THE CAR IN PARK AND EXITED THE VEHICLE. SINCE MY HANDS WERE ON STEERING WHEEL DURING DEPLOYMENT THEY RECEIVED THE MOST DIRECT BLUNT FORCE TRAUMA ALONG WITH CHEMICAL BURNS (I LATER WENT TO EMERGENCY ROOM THAT EVENING). THE CAR WAS TOWED TO THE NEAREST CHRYSLER DEALERSHIP. LUCKILY I WAS NOT ON THE FREEWAY TRAVELING 70MPH WHEN IT HAPPENED. *TR

DRIVING CAR AND IT JUST CUT OFF..THIS IS THE THIRD TIME OVER THE YEARS...FIRST TIME WHEN CAR WAS PURCHASED NEW IN 2003 AT CARMAX IN THEIR DRIVEWAY...THEN A COUPLE OF YEARS AGO ON EXPRESSWAY..COST 1,600 FOR REPAIRS AT DEALERSHIP..THEN AGAIN 4-20-2012..THE CAR HAS HAD FOUR WINDOW MOTOR REPLACEMENTS AND TWO COMPUTER REPLACEMENTS..THE CAR IS DANGEROUS..I HAVE CHECKED INTERNET..THESE ARE ISSUES ACROSS THE USA. THE CAR SHOULD BE RECALLED..IT IS DANGEROUS..WILL CONTACT PRESIDENT OBAMA ALSO AND THE NEWS MEDIA. *JS UPDATED 11/01/12

I WAS INJURED FROM UNEXPECTED AIRBAG DEPLOYMENT JEEP LIBERTY 2003. HAPPENED TO ME YESTERDAY, APRIL 16, 2012. THANK GOD I WAS DRIVING SLOWLY AWAY FROM MY DRIVEWAY. I HEARD A BEEP, LOOK AT THE DASHBOARD AND SAW THE AIRBAG LIGHT ON. MY REACTION WAS TO PUT MY FOOT ON THE BREAK, TO LEAN BACK AND MY INSTINCT MADE ME TO LIFT MY LEFT ARM TO COVER MY FACE. BOOM!!! - LOUD EXPLOSION, PAIN IN MY ARM AND COVERED WITH A CLOUD OF POWDER/DUST. IT TOOK ME A COUPLE OF SECONDS TO REALIZE WHAT HAPPENED. THE DRIVERS AIRBAG EXPLODED WITHOUT ANY REASON AT ALL. SEATBELT LOCKED. I TURNED BACK TO SEE IF MY 8 YEAR OLD SON WAS OK. DISORIENTED, CONFUSED, EYES WIDE OPEN, BUT OK. JUST THINKING THE TRAGEDY IT COULD HAVE BEEN 1 MINUTE LATER ON THE HIGHWAY, DEFINITELY A BAD ACCIDENT AND MANY LIVES COMPROMISED. ADDED 1 INJURED PER CONSUMER INTERVIEW.PCO *JS

AT ONLY 66,000 MILES ORIGINAL OWNER DIRECTLY FROM A 4-YEAR CORPORATE LEASE, A LARGE CORROSION/RUST HOLE THROUGH BOTTOM OF PASSENGER SIDE BODY FRAME RAIL HAS BEEN DISCOVERED, WHERE LOWER CONTROL ARM MEETS THE FRAME RAIL. BREAKAGE OF THE REAR FRAME RAIL IS PENDING DUE TO RUST HOLE, WOULD LIKELY CAUSE A SPONTANEOUS LOSS OF STEERING, INJURY OR DEATH. JEEP IS TOO DANGEROUS TO DRIVE. MUST SPEND $2,000 TO TRY TO REPLACE FRAME RAIL. CONTACTED CHRYSLER BUT THEY WOULD NOT FIX DUE TO YEAR OF VEHICLE, CORROSION RECALLS ARE 2004-2007. THE ENTIRE UNDERSIDE OF VEHICLE IS RUSTED AND ONLY A MATTER OF TIME BEFORE ALL OTHER COMPONENTS RUST THROUGH INCLUDING SUSPENSION AND BRAKE LINES AS WELL AS LESSER PARTS ALREADY GOING LIKE REAR WINDOW CURRENTLY RUSTED SHUT AND ENGINE PARTS WITH CORROSION BEGINNING. I LIVE IN NJ WHICH IS INCLUDED IN THE "SALT BELT" -STATES THAT USE SALTS TO DE-ICE ROADWAYS IN WINTER, SO THE RECALL ON MY WOULD NOT AFFECT MY VEHICLE REGARDLESS OF IT'S YEAR. IT IS MY OPINION THAT THERE IS A MAJOR CORROSION/RUST ISSUE IN THE EARLIER JEEP LIBERTY MODELS WHICH MAKES THESE VEHICLES VERY DANGEROUS TO DRIVE. BUYERS BEWARE ESPECIALLY IN THE NORTHEAST. HAVE A THOROUGH INSPECTION FOR RUST BEFORE BUYING ANY USED JEEP LIBERTY. *TR

WHILE IN DRIVEWAY AFTER STARTING VEHICLE PASS AIRBAG DEPLOYED. ABOUT 5 SECS LATER DRIVER SIDE AB DEPLOYED............... *TR

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE FRONT DRIVER'S AIR BAG DEPLOYED. THE FRONT DRIVER'S SEAT BELT ALSO SEIZED AND COULD NOT BE LOOSENED. THERE WAS NO CRASH AND NO WARNING PRIOR TO THE FAILURE. THE CONTACT MERGED ONTO THE SHOULDER FOR A COUPLE OF MINUTES AND THEN THE VEHICLE WAS SAFELY DRIVEN HOME. THE DEALER WAS NOTIFIED AND STATED THAT THERE WERE NO RECALLS ADDRESSING THE FAILURE. THE MANUFACTURER WAS ALSO NOTIFIED AND STATED THAT THERE WERE NO RECALLS ON THE AIR BAG. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 175,000.