2003 Jeep Liberty Complaint Log

THE LOWER BALL JOINT COMPLETLY CAME APART WHILE DRIVING. THIS WAS PREVIOUSLY RECALLED AND FIXED BUT WAS NOT FIXED CORRECTLY. CHRYSLER IS REFUSING TO REPAIR IT. IT COULD HAVE KILLED EVERYONE IN THE VEHICLE IF THIS WOULD HAVE HAPPENED ON THE HIGHWAY. THE LOWER BALL JOINTS ARE STILL A SAFETY ISSUE ON THESE VEHICLES AND THEY SHOULD NOT BE DRIVEN WITH THE DEFECT.

2003 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO FUEL TANK LEAKAGE AND AIRBAG INADVERTENT DEPLOYMENT RECALL WORK NOT COMPLETE. *SMD THE DEALER INFORMED THE CONSUMER BOTH RECALL WERE COMPLETE. HOWEVER, THE CONSUMER DISCOVERED FROM ANOTHER WEBSITE, THE RECALLS WERE LISTED AS INCOMPLETE. THE SERVICE ADVISOR AT THE DEALER STATED ON THE FUEL RECALL WAS DONE AND IT ONLY REQUIRED AN INSPECTION. IT WAS LATER DISCOVERED, NONE OF THE REPAIRS WERE DONE.*JB

2003 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO VEHICLE AIRBAG AND SEAT BELT ISSUES AT DEALERSHIP. *SMD THE CONSUMER STATED THE DEALER DID NOT WANT TO GIVE HIM AN APPOINTMENT, BECAUSE THEY NEEDED AUTHORIZATION. *JB

TAKATA RECALL LEWIS CHRYSLER/JEEP OF FAYETTEVILLE, ARKANSAS RETURNED THE JEEP TO ME WITH NO RECEIPT AND SAID THE WORK WAS DONE. THE JEEP WAS SCHEDULED AT 9AM ON FEB.23.. AT 12:30PM THEY CALLED AND SAID IT HAD NOT BEEN STARTED YET. AT 1:30 THEY CALLED SAYING IT WAS DONE. THE GAVE ME THE KEY AND THAT WAS IT. I WENT HOME AND LOOKED AT MY TOYOTA RECEIPT FOR A SIMILAR RECALL. IT WAS VERY DETAILED. I RETURNED THE NEXT MORNING AND ASKED FOR A RECEIPT. THEY GAVE ME ONE WITH NO DETAILS. I SHOWED THE TOYOTA RECEIPT AND ASKED FOR THE SAME INFORMATION. FIRST THEY SAID THAT CHRYSLER/JEEP NEVER GIVES DETAILED RECEIPTS. AFTER I INSISTED, 10 MINUTES PASSED WHILE THEY WERE BACK IN THE OFFICE. THEY CAME OUT AND SAID THE WORK HAD NOT BEEN DONE BECAUSE A SPECIAL PART WAS NEEDED THAT THEY DID NOT HAVE. THEY HAD SENT ME HOME THINKING THE WORK HAD BEEN COMPLETED. IF I HAD NOT RETURNED FOR THE RECEIPT I WOULD HAVE NEVER KNOWN THE DIFFERENCE. THEN AND ONLY THEN DID THE MANAGER APOLOGIZE AND TRIED TO BLAME THE TECHNICIAN FOR NOT TELLING HIM. IT WAS SUSPICIOUS FROM THE START, WITH NO RECEIPT ISSUED AND GOING FROM NOT EVEN IN THE GARAGE YET TO BEING DONE IN UNDER AN HOUR.

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V673000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT YET AVAILABLE. UPDATED 04/13/16*LJ UPDATED 06/06/18*JB

THIS IS A COMPLAINT ABOUT FCA'S RECALL IMPLEMENTATION. FCA SIMPLY DOES NOT GET PARTS OUT TO DEALERS TO GET THE REPAIRS DONE. I HAVE BEEN WANTING TO GET THE RECALL WORK COMPLETED ON THE CAR BUT THE DEALERS DO NOT HAVE ANY PARTS TO DO THE REPAIRS. ALL THE NOTICES DO NOT MATTER IF THE MANUFACTURERS DO NOT GET PARTS OUT TO COMPLETE REPAIRS. FINE THEM IF THEY DON'T GET PARTS OUT TO DO THE REPAIRS!!!!

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V046000 (AIR BAGS), 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE), AND 06V288000 (SUSPENSION); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 13V252000 (AIR BAGS) AND 15V046000 (FUEL SYSTEM); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

2003 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO DEALERSHIP UNABLE TO COMPLETE RECALL NOTICE REPAIRS. *SMD THE CONSUMER REFERENCED RECALL # 15V673000. *JB

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V673000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

2003 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO AIR BAG WARNING LIGHT ON DASHBOARD NEVER ILLUMINATED UNTIL DEALERSHIP COMPLETED AIR BAG RECALL SERVICE AND THEIR REFUSAL TO DIAGNOSE THE PROBLEM. *M *TR

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE THE VEHICLE WAS STATIONARY, THE AIR BAG INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 126,000.

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE DRIVING 55 MPH, THE VEHICLE WAS INVOLVED IN A CRASH. THE AIR BAGS DID NOT DEPLOY. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE CONTACT SUFFERED FROM SORE SWOLLEN RIBS, A BROKEN RIGHT WRIST, AND A SWOLLEN LEFT HAND. MEDICAL ATTENTION WAS REQUIRED AND A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOTIFIED OF THE AIR BAG FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 125,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 04/07/16*LJ THE CONSUMER STATED THE VEHICLE WAS INSPECTED BY THE MANUFACTURER WHO STATED THE AIRBAGS OPERATED AS DESIGNED. UPDATED 11/21/2017*JS

MY DAUGHTER WRECKED HER JEEP LIBERTY ON 1/14 AND AIRBAGS DID NOT DEPLOY. SHE RAN OFF ROAD HIT A DRAINAGE PIPE THAT WENT UNDER A DRIVEWAY PROCEEDED TO HIT A FIRE HYDRANT THEN A GUIDE WIRE THAT WENT TO A POWER POLE THEN THE CAR PROCEEDED TO ROLL SEVERAL TIMES. THE AIRBAGS DID NOT DEPLOY.

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V046000 (AIR BAGS) AND (SEAT BELTS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 05/10/17*LJ UPDATED 09/06/2017*JS

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V6730000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 06/29/16*LJ UPDATED 07/25/16.*JB

TAKATA RECALL. I HAVE RECEIVED RECALL NOTICES ON MY VEHICLE SINCE JULY 2014. NO JEEP DEALER IN SAN ANTONIO TX AREA HAS THE PARTS. MY VEHICLE REMAINS UNSAFE TO DRIVE.

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

INSPECTING CUSTOMERS JEEP LIBERTY FOR NO BRAKE COMPLAINT, VEHICLE WOULD NOT STOP, UPON INSPECTION FOUND P/S FRONT BRAKE HOSE RUSTED OFF AT STEEL CRIMP AT HOSE ATTACHMENT POINT, INSPECTED D/S HOSE FOUND SEVERE RUST UNDER FOAM PAD AROUND CRIMP.SEEMS LIKE A BAD DESIGN AND VERY DANGEROUS IN MY OPINION.

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO BILLION AUTO (5910 S LOUISE AVE, SIOUX FALLS, SD 57108) WHERE THE CONTACT WAS ADVISED THAT HE WOULD HAVE TO PAY FOR THE REPAIR, AND THE VEHICLE WOULD NOT BE REPAIRED WHILE THE AIR BAG WARNING INDICATOR WAS ILLUMINATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000. PARTS DISTRIBUTION DISCONNECT.

I WAS SLOWING AT A LIGHT WHEN THE AIRBAG DEPLOYED. IT HIT MY STOMACH AND CHEST AND THE HORN STAYED ON. I JUMPED OUT OF MY JEEP AND THE DRIVER BEHIND ME GOT OUT TO SEE WHAT HAPPENED. THERE WAS SMOKE EVERYWHERE AND HE TOLD ME TO TURN ON THE JEEP TO MOVE IT OFF TO THE SIDE BUT I WAS TOO SCARED SO HE TURNED THE KEY TO PUT IT IN NEUTRAL AND WE PUSHED IT OFF TO THE SIDE. I WAITED OUTSIDE FOR MY HUSBAND TO COME AND THE HORN CONTINUED TO BEEP AND MY STOMACH WAS IN PAIN. I WAS ALREADY BRUISING AND MY FINGERS WERE COVERED IN BLACK POWDER...UPDATED 01/25/16 *BF.

I WANT MY CAR INCLUDED IN RECALL J17. MY CAR SHOULD HAVE BEEN INCLUDED IN THE SAFETY RECALL "CHRYSLER RECALL NO. J17", CAMPAIGN # 09V119000 . I HAVE VERIFIED WITH CHRYSLER THAT MY CAR WAS BOTH BUILT AND SOLD IN ILLINOIS, AND THEREFORE IN THE TARGET RECALL POPULATION. SEE FOLLOWING EXCERPT FROM RECALL TEXT: CHRYSLER IS RECALLING 42,469 MY 2002-2003 JEEP LIBERTY VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN SALT BELT STATES OF CONNECTICUT, DELAWARE, IOWA, ILLINOIS, INDIANA, KENTUCKY, MASSACHUSETTS, MAINE, MARYLAND, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, VIRGINIA, WEST VIRGINIA , WISCONSIN AND THE DISTRICT OF COLUMBIA. THE FRONT SUSPENSION UPPER CONTROL ARM BALL JOINT MAY EXPERIENCE A LOSS OF LUBRICATION WHICH COULD LEAD TO CORROSION, ACCELERATED WEAR, AND POSSIBLE SEPARATION WHILE DRIVING.

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO TO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

ON 12/05/15 I RECEIVED A RECALL NOTICE FOR THE AIRBAGS. I HAVE CALLED BACK SEVERAL TIMES AND GOT NO RESPONSE. I BELIEVE THIS IS A WIDE SPRED CRISIS AND SHOULD BE ADDRESSED RIGHT AWAY.MY NEIGHBOR RECENTLY HAD A CRASH AND LOST SEVERAL FRONT TEETH BECAUSE THE AIRBAG DIDN'T DEPLOY.

2003 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO AIRBAG OCCUPANT RESTRAINT CONTROL MODULE RECALL NOTICE ISSUES. *SMD THE CONSUMER HAS BEEN TRYING TO GET THE AIR BAG ISSUE RESOLVED FOR OVER A YEAR. *JB

AIR BAG LIGHT TURNED ON. AFTER RESTARTING THE CAR IT WILL NOT TURN OFF. I READ A REPORT ABOUT AIR BAGS DEPLOYING DUE TO ELETRICAL SPIKES AND THOUGHT I SHOULD REPORT MY ISSUE. MY CAR WAS PARKED WHEN IT STARTED AND CONTINUED WHEN I WAS DRIVING.

I HAVE A FEW ISSUES AND QUESTIONS. I PURCHASED MY JEEP THRU NAVY EXCHANGE SALES IN 2003, NEW. I LIVED IN SINGAPORE 2007-2013, ALL RECALLS POSTED FOR THESE YEARS WERE NOT PERFORMED ON MY VEHICLE AS THE CAR WAS IN STORAGE AND NO ONE DROVE IT. HOW CAN I GET THESE PREVIOUS YEARS RECALLS COMPLETED FOR MY 2003 LIBERTY JEEP? I CURRENTLY HAVE A OUTSTANDING RECALL FROM NOV 2015 THAT WAS REVIEWED BY THE JEEP DEALER SOUTHERN JEEP, LOCATED ON MILITARY HIGHWAY AND I HAVE YET TO RECEIVE ANY FEEDBACK WRT THE STATUS OF THE REPAIR, EVALUATION ETC... MY REAR WINDOW DEFROST MECHANISM IS INOPERABLE; IT HAS BEEN REPAIR ABOUT 5 TIMES BY JEEP DEALERS, IT WAS A RECALL A FEW YEARS BACK AND GUESS WHAT, IT STILL DOESN'T WORK AND THE WIRE IS JUST HANGING THERE IN A NON-WORKING STATUS. HELP! I'M A LOYAL JEEP OWNER, I HAVE (2), THIS MAY CHANGE....? PLS ADVISE[XXX] 'INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *BF

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE DRIVING AT VARIOUS SPEEDS, THE AIR BAG WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 200,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V673000 (AIR BAGS) HOWEVER THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 180,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 04/07/2016*LJ *JS

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT THERE WAS A LOUD ABNORMAL NOISE COMING FROM THE VEHICLE. A TECHNICIAN WAS CONTACTED WHICH ADVISED THE CONTACT TO REVERSE THE VEHICLE HOWEVER, THE FRONT PASSENGER TIRE DETACHED FROM THE VEHICLE. THE TECHNICIAN NOTICED THE LOWER BALL JOINT WAS FRACTURED. THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 09V119000 (SUSPENSION). THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE LOWER BALL JOINT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT PROVIDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

TAKATA RECALL--TOOK VEHICLE TO DEALER IN REGARDS TO AIRBAG RECALL. WAS TOLD "PARTS ARE UNAVAILABLE TO FIX THIS ISSUE", BUT IT WAS "SAFE TO DRIVE" AS LONG AS THE AIRBAG INDICATOR LIGHT DID NOT REMAIN ON FULL TIME. ON THE WAY HOME FROM THE DEALER, THE INDICATOR DID INDEED COME ON & NOT GO OFF. IN RESEARCHING THIS ONLINE, I SEE "PARTS WILL NOT BE AVAILABLE UNTIL LATE 2016!" I HAVE CALLED CHRYSLER ABOUT BEING UNABLE TO DRIVE MY VEHICLE & WAS BASICALLY BRUSHED OFF. THE ONE PERSON WHO WAS TRYING TO HELP US, HAD US ON HOLD SO LONG CALLING AROUND THAT THEIR SYSTEM HUNG UP THE PHONE. I CAN NOT SIT ON A CAR FOR A YEAR, UNABLE TO DRIVE IT, HAVING TO RELY ON ONE VEHICLE FOR OUR FAMILY, AND NOT HAVE ANY RECOURSE OR COMPENSATION TO OFFSET OUR TIME & FRUSTRATION.

MY 2003 JEEP LIBERTY HAS BEEN SHUTTING OFF WHILE I AM DRIVING IT. THIS PROBLEM HAS BEEN ON GOING FOR ABOUT 4 MONTHS NOW AND I HAVE TAKEN IT IN TO FIX IT MULTIPLE TIMES. I ALMOST GOT INTO A VERY BAD CRASH RECENTLY BECAUSE OF THE ISSUE AND AS A 19 YEAR OLD GIRL ITS A VERY SCARY ISSUE TO BE DEALING WITH. I HAVE PUT IN $400 FOR NEW SPARK PLUGS WHICH DIDN'T' EVEN FIX THE PROBLEM AS WELL AS NEW TIRES AND BRAKES. THIS LITTLE CAR PROBLEM IS TAKEN A TOLL ON MY WHOLE LIFE. I DID SOME RESEARCH AND FOUND I AM NOT THE ONLY ONE YET STILL NO ANSWERS. WHAT HAPPENS WHILE IM DRIVING USUALLY IF IM BRAKING AND OR TURNING MY CAR WILL SHUT OFF THE OIL LIGHT WILL TURN ON FOR A SECOND AND BEEP AND THEN IF I WANT IT TO KEEP GOING I HAVE TO TURN THE KEY AGAIN AND IT WILL START BUT THIS IS NO LONGER OKAY AND THE PROBLEM SHOULD BE KNOWN TO JEEP OWNERS OR FUTURE BUYERS ESPECIALLY OF MY MODEL. PLEASE TAKE MY COMPLAINT IN CONSIDERATION AND LET ME KNOW IF ANYONE HAS ANY ANSWERS. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).? *JB

I HAVE ATTEMPTED TO SUBMIT MY 2003 JEEP LIBERTY FOR RECALL REPAIRS RELATING TO RECALL N46 AND R06 BEGINNING MORE THAN A YEAR AGO TO MY TWO NEAREST JEEP DEALERSHIPS; TATE JEEP IN FREDERICK AND CENTURY JEEP IN MT. AIRY, MARYLAND. WHEN I INQUIRE THAT I HAVE RECEIVED NOTICES BY MAIL INSTRUCTING FOR RECALL REPAIRS I AM BEING IGNORED FOR SERVICE. CENTURY JEEP PLACED ME ON A CALL-BACK LIST, BUT I WAS NEVER CONTACTED. WHEN I CALLED AFTER 4-5 MONTHS I WAS TOLD I AM STILL ON THE WAITING LIST. A YEAR HAS GONE BY WITH NO FURTHER CONTACT. WHEN I INQUIRED OF TATE JEEP ABOUT RECALL REPAIRS THEY WILL NOT RESPOND BACK TO ME. I FOUGHT WITH CENTURY JEEP FOR ABOUT A YEAR TO HAVE MY AIRBAG RECALL ADDRESSED. FRANKLY, I AM TIRED OF BEGGING AND PLEADING WITH MY LOCAL JEEP DEALERSHIPS TO HAVE RECALL WORK PERFORMED. I HAVE BEEN AFRAID EVERY DAY I DRIVE MY LIBERTY OF HAVING THE AIR BAG EXPLODE IN MY FACE OR MY GAS TANK EXPLODING FROM A REAR END COLLISION. CAN YOU HELP PROMPT MY DEALERSHIPS TO ADDRESS THESE OUTSTANDING RECALLS. I CONTINUE TO RECEIVE RECALL NOTICES ON A PERIODIC BASIS INFORMING ME THAT MY RECALLS HAVE NOT BEEN REPAIRED, BUT THE DEALERSHIPS REFUSE TO DO ANYTHING. CENTURY JEEP TELLS ME THAT THEY DO NOT HAVE THE RECALL REPAIR PARTS IN STOCK. THEY TELL ME THAT THEY ONLY GET A COUPLE EACH MONTH FROM CHRYSLER. HOW MUCH LONGER DO I HAVE TO DRIVE THIS DEATH TRAP? I APPRECIATE ANY HELP YOU CAN PROVIDE ME. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 25 MPH, THE DRIVER SIDE AIR BAG UNEXPECTEDLY DEPLOYED. THE CONTACT HAD TO PULL OVER TO THE SIDE OF THE ROAD AND THEN DROVE HOME. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS), BUT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 164,000.

I HAVE REPAIRED MY ELECTRIC WINDOWS TWICE, DRIVER SIDE, REAR PASSENGER SIDE AND NOW FRONT PASSENGER SIDE. THIS HAS COST ME SEVERAL HUNDRED DOLLARS FOR TWO REGULATORS AND NOW I CAN'T FIX THE RECENT PASSENGER WINDOW.

THIS COMPLAINT IS IN REGARDS TO RECALL 15V-046 WHICH IS STILL NOT DONE BECAUSE OF LACK OF PARTS. I WANT IT ON RECORD THAT I HAVE BEEN TRYING TO GET IT FIXED IN CASE SOMETHING HAPPENS IN THE MEAN TIME.

TL* TAKATA RECALL. THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V673000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V673000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PART DISTRIBUTION DISCONNECT. THE VIN WAS NOT PROVIDED.

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE DRIVING 35 MPH, AN ABNORMALLY LOUD SOUND EMITTED FROM THE VEHICLE. AFTER INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THE DRIVER SIDE LOWER BALL JOINTS FRACTURED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE TECHNICIAN REPLACED THE LOWER BALL JOINTS AND UPPER CONTROL ARM. ALSO, THE TECHNICIAN MADE THE CONTACT AWARE THAT NHTSA CAMPAIGN NUMBER: 03V460000 (SUSPENSION) WAS DIRECTLY RELATED TO THE FAILURE. THE MANUFACTURER AS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 138,994.

MY VEHICLE WAS BEING DRIVIN ON SMOOTH OPEN HIGHWAY . THE CHILD IN THE BACK SEAT REQUESTED THE BACK WINDOW BE ROLLED UP . THIS DRIVER PROCEEDED TO DEPRESS BUTTON THAT CONTROLS THE OPERATION OF THE WINDOW IN THE BACK SEAT UP OR DOWN AND WHEN DOING SO THE WINDOW DID NOT CLOSE ALL THE WAY SHUT. THIS DRIVER STOPPED TO GET GAS AND TRIED THE SWITCH ONCE AGAIN . THE WINDOW WOULD STILL NOT CLOSE ALL THE WAY . WHEN WINDOW WAS TOUCHED AT THE TOP , IT FELT LOOSE AND EASILY SLID DOWN INTO THE DOOR AND NO LONGER WORKED TO CLOSE AT ALL. DIAGNOSIS WAS MADE AT A PROFESSIONAL DEALER QUOTING $300 CLAIMING THAT THE REGULATORY SWITCH WAS BROKEN .UPON CALLING CHRYSLER WITH COMPLAINT , MY RESPONSE WAS THAT THIS PROBLEM IS AT MY EXPENSE BECAUSE A- THE VEHICLE IS OLDER AND THE PREVIOUS OWNER COULD HAVE CAUSED THIS PROBLEM . I STRONGLY DISAGREE THAT THE AGE AND NUMBER OF OWNERS OF A VEHICLE WARRANTS DENIAL OF RECALL AND REPLACE OR THE REGULATORY SWITCH .THIS IS A CONTINUAL PROBLEM AND HUNDREDS OF OTHER PERSONS HAVE COMPLAINED THE SAME PROBLEM. CHRYSLER USED CHEAP PARTS MEANT TO BREAK WITH NO REGARD FOR ITS CUSTOMERS WHATSOEVER. IN MY CASE CHILDREN WERE IN THE VEHICLE BACK SEAT AND THIS PROBLEM DOES IMPOSE A SAFETY RISK TO CHILDREN AS WELL AS FINANCIAL BURDEN ON THE CUSTOMER. CHRYSLER IS AWARE OF THIS PROBLEM BECAUSE THEY HAVE REMADE REGULATORY SWITCH AND MOTOR BETTER BUILT ONY WANT CUSTOMERS TO BUY IT . REGULATORY SWITCH SHOULD BE RECALLED AND RE INSTALLED JUST LIKE THE HITCH WAS , TS IS NO DIFFERENT A CHILD IS PUT AT RISK !

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE DRIVING 5 MPH, A LOUD SQUEAKING AND CLANKING SOUND EMITTED FROM THE VEHICLE AND IT BECAME HARD TO CONTROL WITHOUT WARNING. WHEN THE STEERING WHEEL WAS TURNED SLIGHTLY, THE VEHICLE VEERED TO THE LEFT OR RIGHT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE DRIVER AND PASSENGER SIDE LOWER BALL JOINTS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 125,000.

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V673000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. JIMMY BRITT CHRYSLER DODGE JEEP RAM (2054 US-441, DUBLIN, GA 31021, (478) 200-3780) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

VEHICLE HAS LESS THAN 61,000 MILES AND UPPER CONTROL ARM HAS DETERIORATED AND MUST BE CHANGED. THERE IS A RECALL (J17) FOR THIS SPECIFIC PART AND MODEL OF VEHICLE BUT ONLY FOR CERTAIN STATES. THE PART IS THE SAME REGARDLESS OF WHERE THE VEHICLE IS LOCATED. PLEASE EXPLORE INCLUDING ALL 2003 JEEP LIBERTY MODELS IN THIS RECALL.

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE THE VEHICLE WAS PARKED, THE AIR BAG WARNING LIGHT ILLUMINATED CAUSING THE AIR BAGS TO DEPLOY. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE OCCUPATION RESTRICTION MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 127,200. UPDATED 04/06/16*LJ *JS

MY DAUGHTER WAS SETTING STILL, CAR WAS IN PARK WITH ENGINE RUNNING ABOUT TO LEAVE HER WORK. WHEN BOTH FRONT AIR BAGS DEPLOYED FOR NO REASON. THIS BRUISED HER LEGS AND HURT THE PASSENGERS FIGURE. THIS COULD HAVE BEEN A LOT WORSE. CRYSLER HAS BEEN GIVING US THE RUN A ROUND AT WON'T FIX THE VEHICLE.