2004 Jeep Liberty Complaint Log

TAKATA RECALL THE DRIVERS SIDE BALL JOINT SHEARED OFF BECAUSE IT CANT BE GREASED .. THE WHEEL FELL OFF IN A PARKING LOT .. THE PASSENGERS SIDE IS DOING THE SAME SHEARING OFF .. IT MADE A WHINING NOISE ON THE DRIVERS AIDE AND IS NOT MAKING A NOISE ON PASSENGER SIDE

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE CONTACT COLLIDED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. NO INJURIES WERE SUSTAINED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS TOWED TO CONTACT'S RESIDENCE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 275,000.

AT INTERSTATE SPEED THE JEEP ACCELERATES UNEXPECTEDLY AS IF THE THROTTLE IS PRESSED TO THE FLOOR. THIS IS THE THIRD TIME THIS HAS HAPPENED. ACCELERATES TO 80 MILES PER HOUR ALMOST INSTANTLY.

I PURCHASED MY 2004 JEEP LIBERTY IN 2009 WITH 16K MILES ON IT. IN 2010 I HAD TO HAVE THE PASSENGER'S SIDE WINDOW REGULATOR REPLACED AT $200. IN 2011 THE BACK DRIVER'S SIDE WINDOW HAD THE SAME ISSUE, BUT NOW THE REPAIR WAS QUOTED AT BEING AT LEAST $400. IN LATE 2016 THE BACK PASSENGER WINDOW DID THE SAME THING. THIS WEEK MARCH 2017 THE DRIVER'S SIDE FRONT WINDOW HAS DONE THE SAME THING AND NO LONGER STAYS UP. ALL OF THESE HAVE HAPPENED WHILE DRIVING EITHER ON A CITY STREET OR HIGHWAY WHILE MOVING.

WAS GOING DOWN A HILL. DIDN'T NOTICE A STOP SIGN. TRIED TO STOP BUT COULDN'T IN TIME. TOOK THE CORNER AND HIT A TREE WITH MY PASSENGER FRONT CORNER AND THE JEEP FLIPPED ON ITS SIDE. SMASHED MY FACE ON THE STEERING WHEEL SHATTERING MY JAW DUE TO AIRBAGS NOT GOING OFF AND SEATBELTS NOT LOCKING. NEEDED IMMEDIATE SURGERY. THEY HAD TO SMASH THE FRONT WINDOW TO GET ME OUT OF THE VEHICLE.

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT WHEN RECEIVING A ROUTINE ALINEMENT, THE CERTIFIED MECHANIC DIAGNOSED THAT THE LOWER CONTROL ARMED FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT THEY WERE INFORMED THAT THE VEHICLE PREVIOUSLY RECEIVED A RECALL REPAIR REGARDING THE LOWER CONTROL ARM. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

"TAKATA RECALL" I DON'T UNDERSTAND WHY MY JEEP LIBERTY HAS ALL RECALL PROBLEMS YET NHTSA SAYS NOT FOR MY VIN #

"TAKATA RECALL" PULLS HARD TO RIGHT AND LEFT STEERING IS LOOSE HARD TO KEEP ON ROAD BAD BALL JOINTS AND STEERING RACK ALL HAVING TO DO WITH STEERING.

SUSPENSION AND REAR CONTROL ARMS CORRODED AND CAUSING VEHICLE TO SHAKE

MY CAR CAUGHT ON FIRE LAST NIGHT, FIRE DEPARTMENT WAS UNABLE TO CONFIRM SOURCE OF FIRE. I RESEARCHED JEEP LIBERTY 2004 RECALLS AND FOUND ON JUNE 12,2012 THE OFFICE OF DEFECTS INVESTIGATION (ODI) OF THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION (NHTSA) OPENED (EA) 12-005 TO INVESTIGATE AN ALLEGED SAFETY RELATED DEFECTS CONCERNING FUEL TANK SYSTEM INTEGRITY FOR JEEP MY 1993-2007 FOR , WHICH INCLUDED NUMEROUS FIRE. ON 1/16/2017 MY JEEP LIBERTY CAUGHT ON FIRE, IN THE SNOW. CAR WAS STATIONARY, HAD ONLY DRIVEN 2 BLOCKS, GOT STUCK IN THE SNOW, REVVED UP THE ENGINE AND SMOKE BEGAN COMING OUT THE HOOD. CAR COMPLETELY COMBUSTED IN FLAMES,

TWO CONCERNS - THE FIRST BEING SAFETY RELATED. THERE IS METAL GRINDING NOISE WHEN BRAKING. ALL SPEEDS - SLOW OR FAST, AND IN ALL "DRIVES", TWO WHEEL OR FOUR WHEEL DRIVE. NO MECHANICS I HAVE VISITED HAVE BEEN ABLE TO DIAGNOSE IT. THERE ARE HUNDREDS OF OTHER JEEP LIBERTY OWNERS EXPERIENCING THE SAME PROBLEM. I HAVE SPOKEN IN PERSON WITH SEVERAL AND READ HUNDREDS OF COMPLAINTS ONLINE OF THE SAME THING. SECONDLY, THREE OF MY WINDOWS HAVE NOW FAILED TO OPERATE. ALSO A WIDESPREAD JEEP LIBERTY ISSUE WITH A PIECE IN THE LIFTING MECHANISM. THE MOTORS ARE OPERATING JUST FINE, BUT THERE IS A PIECE INSIDE THE DOOR THAT BREAKS AND THE WINDOWS FAIL TO OPEN OR CLOSE THEREAFTER. SOMETIMES, A LIFTING MECHANISM SPRING-LOOKING PIECE GRINDS UPWARDS INTO THE CABIN OF THE VEHICLE WHEN THE "BROKEN" WINDOW MECHANISMS ARE ACCIDENTALLY ACTIVATED. ALSO CONCERNED THESE SPRING MECHANISMS COULD SNAP IN THE CABIN AND CAUSE EXTREME HARM.

WHILE DRIVING, IT WOULD FEEL AS IF THE REAR OF THE VEHICLE WAS GOING SIDE TO SIDE. WHEN ACCELERATING, THE CAR WOULD FEEL AS IF IT WAS TORQUING IN ONE DIRECTION AND THEN WHEN I WOULD BRAKE IT WOULD FEEL AS IF IT WOULD PULL THE OTHER DIRECTION. I HAD NOTICED THIS FEELING FOR A WHILE BUT IT WAS WORSE ON WET OR SNOWY ROADS AND ALSO WHILE GOING AT HIGHER RATES OF SPEED (OVER 50 MPH). I WAS UNABLE TO DETECT WHAT EXACTLY WAS HAPPENING BECAUSE IT HAD DEVELOPED SO GRADUALLY AND I REGULARLY DRIVE THIS VEHICLE. I THOUGHT WHEN I WAS DRIVING IT WAS EITHER WINDY OR THAT THE VEHICLE WAS SLIDING DUE TO WET ROADS. THIS CAUSED AN ISSUE WHEN DRIVING IN THE WINTER AND CAUSED ME TO HIT A GUARDRAIL. I WAS DRIVING MY DAUGHTER BACK TO COLLEGE. WHILE ACCELERATING, THE CAR LUNGED TO THE LEFT, I THEN THOUGHT I WAS SLIDING AND PROCEEDED TO PUMP THE BRAKES TO SLOW DOWN WHICH THEN CAUSED THE VEHICLE TO PULL TO THE RIGHT, SLAMMING THE VEHICLE INTO THE GUARDRAIL. ABOUT 8 MONTHS AFTER THE ACCIDENT, MY HUSBAND WAS DRIVING THE VEHICLE WHEN HE NOTICED THIS PULLING AND WAS ABLE TO DESCRIBE IT. I TOOK IT IN AND BOTH REAR CONTROL ARMS HAD TO BE REPLACED.

FUEL TANK STRAPS ROTTED & BROKE OFF

WAS DRIVING AND MY LOWER STABILIZER BAR BROKE INTO FROM RUST AND MADE ME REARED SHIFT CAUSING ME TO ALMOST FLIP.

VEHICLE FIRE IN PARKING GARAGE. ENGINE AREA OF CAR UNEXPECTEDLY CAUGHT ON FIRE DUE TO A SHORT CIRCUIT ARC AND FAILURE OF EQUIPMENT.

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT HEARD AN ABNORMAL CLUNKING NOISE UNDER THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE LOST CONTROL AND VEERED INTO ANOTHER LANE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE REAR PASSENGER SIDE CONTROL ARM CORRODED AND FRACTURED. THE MECHANIC STATED THAT THE REAR DRIVER SIDE CONTROL ARM WOULD SOON FAIL AS WELL. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V085000 (SUSPENSION). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 111,000.

IMPORTANT THIS IS TRANSLATED FROM SPANISH TO ENGLISH IN GOOGLE TRANSLATOR. MY REASON FOR MY COMPLAINT IS, TO HELP ME WITH THE PROBLEM I HAVE, REALLY DO NOT KNOW IF THIS MERCHANT EXISTS OR IS SOMETHING GHOST. I HAVE TRIED TO COMMUNICATE WITH THE SELLER AND WITH THE LOCAL DEALER BUT IT IS IMPOSSIBLE NO ANSWER, AS THE PLACE IS FAR TO GO, I HAVE NOT YET HAD THE OPPORTUNITY TO GO TO THE LOCAL. FOR THIS REASON I THINK I AM A VICTIM OF FRAUD. I HAVE ALSO TRIED TO COMMUNICATE WITH THEM USING BARIOS PHONE NUMBER, BUT IT IS IMPOSSIBLE NOT ANSWER. SATURDAY 22 OCTOBER 2016 I WAS CLEANING THE SUV WHEN I REALIZE THAT THE PASSENGER SEAT LACKS A TURNILLO AND SAFETY BELTS OF DEFECTS ARE REMOVED. I QUICKLY CALL THE SELLER BUT NOT ANSWERED. THAT SAME DAY I INFORMED MY MECHANIC AVIA COME TO MY HOUSE, TOLD MY SUV HAS A WATER LEAK AND BURNED IN THE MUFFLER, WHEN MY CHECK MECHANIC TELLS ME IS NOT WATER IS OIL, AGAIN I CONTACT THE SELLER AND I SENT HIM A TEXT MESSAGE AND DOES NOT ANSWER ME, MY MECHANIC INFORMS ME, THE TRADER CAN NOT SELL TIRE TRUCK WITH BAD QUALITY, MY SUV THE TIRE ARE WORN, NOT REALLY SAP THAT INFORMATION. UNTIL TODAY I CALL AND LEAVE A TEXT MESSAGE TO THE SELLER BUT HE DOES NOT ANSWER WHEN I CALL THE MERCHANT I END THE CALL. FOR THIS REASON I THINK I AM A VICTIM OF FRAUD. PLEASE ASK FOR HELP BECAUSE NOW I HAVE NO CAR AND NOT THINK IT'S SURE I USE THE SUV IN THESE CONDITIONS, ANOTHER THING I WANT TO ADD ON THE WATER LEAK, THE REALITY IS THAT THE RADIATOR IS BROKEN, THE SELLER LIED TO ME DECEIVED ME, THE ME I SWINDLED. THAT DAY WHEN I GOT HOME IT WAS NIGHT, I WHEN I GET HOME CHECK THE PART OF THE FRONT OF THE SUV, THE PART WHERE THE ENGINE IS, THE WATER RESERVOIR HAD NO WATER, FOR ME THAT WAS STRANGE AND CONTACT THE SELLER, I TOLD THE SALESMAN THAT THE WATER RESERVOIR HAD NO WATER, THE SELLER TOLD ME THAT WAS NORMAL.

IMPORTANT THIS IS TRANSLATED FROM SPANISH TO ENGLISH IN GOOGLE TRANSLATOR. MY REASON FOR MY COMPLAINT IS, TO HELP ME WITH THE PROBLEM I HAVE, REALLY DO NOT KNOW IF THIS MERCHANT EXISTS OR IS SOMETHING GHOST. I HAVE TRIED TO COMMUNICATE WITH THE SELLER AND WITH THE LOCAL DEALER BUT IT IS IMPOSSIBLE NO ANSWER, AS THE PLACE IS FAR TO GO, I HAVE NOT YET HAD THE OPPORTUNITY TO GO TO THE LOCAL. FOR THIS REASON I THINK I AM A VICTIM OF FRAUD. I HAVE ALSO TRIED TO COMMUNICATE WITH THEM USING BARIOS PHONE NUMBER, BUT IT IS IMPOSSIBLE NOT ANSWER. SATURDAY 22 OCTOBER 2016 I WAS CLEANING THE SUV WHEN I REALIZE THAT THE PASSENGER SEAT LACKS A TURNILLO AND SAFETY BELTS OF DEFECTS ARE REMOVED. I QUICKLY CALL THE SELLER BUT NOT ANSWERED. THAT SAME DAY I INFORMED MY MECHANIC AVIA COME TO MY HOUSE, TOLD MY SUV HAS A WATER LEAK AND BURNED IN THE MUFFLER, WHEN MY CHECK MECHANIC TELLS ME IS NOT WATER IS OIL, AGAIN I CONTACT THE SELLER AND I SENT HIM A TEXT MESSAGE AND DOES NOT ANSWER ME, MY MECHANIC INFORMS ME, THE TRADER CAN NOT SELL TIRE TRUCK WITH BAD QUALITY, MY SUV THE TIRE ARE WORN, NOT REALLY SAP THAT INFORMATION. UNTIL TODAY I CALL AND LEAVE A TEXT MESSAGE TO THE SELLER BUT HE DOES NOT ANSWER WHEN I CALL THE MERCHANT I END THE CALL. FOR THIS REASON I THINK I AM A VICTIM OF FRAUD. PLEASE ASK FOR HELP BECAUSE NOW I HAVE NO CAR AND NOT THINK IT'S SURE I USE THE SUV IN THESE CONDITIONS, ANOTHER THING I WANT TO ADD ON THE WATER LEAK, THE REALITY IS THAT THE RADIATOR IS BROKEN, THE SELLER LIED TO ME DECEIVED ME, THE ME I SWINDLED. THAT DAY WHEN I GOT HOME IT WAS NIGHT, I WHEN I GET HOME CHECK THE PART OF THE FRONT OF THE SUV, THE PART WHERE THE ENGINE IS, THE WATER RESERVOIR HAD NO WATER, FOR ME THAT WAS STRANGE AND CONTACT THE SELLER, I TOLD THE SALESMAN THAT THE WATER RESERVOIR HAD NO WATER, THE SELLER TOLD ME THAT WAS NORMAL.

I BOUGHT THE CAR USED AFTER I'VE BEEN HIT IN THE BACK FROM SOMEBODY AND I NO LONGER HAD MY SUBARU OR THE MONEY TO BUY ANOTHER SUBARU SO I WAS STUCK BUYING THIS CAR IN THE MEANTIME AND THE WINDOWS WORK BUT ONLY FOR A LITTLE BIT 6 HOURS AFTER I BOUGHT THE CAR THE ENGINE LIGHT TURNED ON COURSE IT DIDN'T HAVE ANY TRANSMISSION FLUID SO I PUT SOME IN BUT ONE WINDOW DROPPED HAD TO PULL IT OUT AND NOW THE DRIVER DOOR DOES COMPLETELY WILL NOT ROLL UP OR ROLLED DOWN AND THEN I SEE THAT THEY HAVE DONE SOME WORK TO IT BECAUSE I DIDN'T NOTICE WHEN I BOUGHT IT THAT THE DOOR HAS POWER THEY HAVE OPENED IT ANOTHER ISSUE IS THAT I WASHED MY CAR WHEN I CALL THE PERSON THAT BOUGHT IT WAS A LITTLE SMALL DEALERSHIP I STATED THAT I WASHED THE CAR HE STATED TO ME TO ME "YOU WASHED THE CAR?" I SAID YES I DIDN'T ASK ANY QUESTIONS HOWEVER THE NEXT DAY THE FRONT LEFT HEADLIGHT WENT OUT AND IT COST ME $15 SO NOT SURE WHAT ELSE I CAN DO IT APPEARS THAT THERE WAS A RECALL THERE IS A RECALL ON THE FUEL TANKER WHAT NOT THEY CAN CATCH FIRE I WOULD LIKE THE RECALL TO BE REPAIRED ALSO I SHOULD HAVE NOTICED THAT THE CAR OCCASIONALLY RANDOMLY FEEL LIKE IT'S FISHTAILING WHILE I'M DRIVING I WAS STRUCK BY A VEHICLE ON THE FREEWAY WHILE I WAS WALKING AFTER MY JEEP GRAND CHEROKEE THAT I HAD PRIOR TO MY SUBARU COMPLETELY DIED ON THE MIDDLE OF THE FREEWAY I BEGAN TO WALK TO THE CALL BOX WHEN I WAS STRUCK BY A CAR SO I HAVE TO HAVE A SAFE CAR I AM A SINGLE MOTHER AND GRANDMOTHER THANK YOU FOR YOUR ATTENTION IN THIS MATTER. *TR

REAR LOWER CONTROL ARM ON DRIVERS SIDE BROKE WHILE TRAVELING DOWN HIGHWAY #81 OUTSIDE OF COLUMBUS, NE. TOTAL STEERING CONTROL WAS LOST NEARLY CAUSING A PROBABLE SEVERE ACCIDENT. MY LOCAL REPAIR SHOP CHECKED AND FOUND A RECALL FOR THIS, (RECALL # L27120613-010) CALLED CHRYSLER AND WAS INFORMED THAT THE RECALL DID NOT INCLUDE NEBRASKA. DOES NOT THE LIVES AND WELLFARE OF US HERE IN NEBRASK DESERVE THE SAME PROTECTIONS AS DO OTHER STATES?

GOES IN REVERSE BUT WHEN PUTTING IT INTO DRIVE GOES A FOOT AND THE BREAKS COME ON BY THEMSELVES. LOCKS UP AND CANT MOVE. DOES THIS IN MY DRIVEWAY AND ON THE ROAD, NOT DRIVABLE. I ALMOST GOT KILLED WHEN THE BREAKS LOCKED UP AND A VEHICLE BEHIND ME HAD TO AVOID HITTING ME. THIS IS A MANUFACTURE DEFECT AND SHOULD BE RECALLED BEFORE SOMEONE DOES GET KILLED. THERE ARE NO PICTURES TO UPLOAD YOU CANT SEE INSIDE THE BREAK SYSTEM OR WHAT EVER IT IS THAT IS CAUSING THIS HORRIBLE WAITING TO BE FATAL ACCIDENT.

ALL WINDOW MOTORS HAVE A PROBLEM AND 3 HAVE GONE OUT ...

I WAS APPROACHING THE ONRAMP,& AS I TURNED ON I HEARD A NOISE. THINKING I HAD A FLAT I IMMEDIATELY PULLED OFF TO CHECK MY TIRES UPON ROUNDING THE REAR OF MY VEHICLE I SAW LIQUID ON THE GROUND UPON BACKING UP A STEP I COULD SEE IT WAS MY GAS TANK WITH THE BROKEN BRACKETS. I THANK GOD THERE WERE NO SPARKS & THAT I WAS NOT YET @ SPEED ON THE INTERSTATE. I WAS TERRIFIED AS TO HOW CLOSE TO DEATH I POSSIBLY WAS. THEN I FIND OUT HERE THAT IT HAD HAPPENED 1 OTHER TIME (THAT'S REPORTED HERE) BUT NOT TO THE MANUFACTURER. NOW I'M OUT OF MY VEHICLE WHILE BEING REPAIRED AND OUT OF WORK TILL IT'S FIXED. THIS SHOULD NEVER HAVE TO COME OUT OF MY POCKET BUT WILL BECAUSE OF NEGLIGENCE. I ONLY WISH I HAD THOUGH TO TAKE PICTURES BEFORE IT WAS LOADED & TOWED TO THE GARAGE.

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE BEGAN TO VIOLENTLY SHAKE AND AN ABNORMAL SOUND EMITTED FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE WHERE IT WAS DISCOVERED THAT THE REAR CONTROL ARM WAS FRACTURED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V085000 (SUSPENSION). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 102,000.

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. WHILE DRIVING 75 MPH, THE REAR LOWER CONTROL ARM BRACKET UNDER THE VEHICLE DETACHED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CONTROL ARMS DETACHED DUE TO CORROSION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000. THE VIN WAS NOT AVAILABLE.

I HAVE HAD THE FRONT LOWER BALL JOINTS REPLACED TWICE ON MY 2004 JEEP LIBERTY. I WAS DRIVING BOTH TIMED IT HAS HAPPENED COSTING ME TOW AND REPAIR COSTS. I FEEL I SHOULD HAVE BEEN NOTIFIED ABOUT THE DANGEROUS SAFETY RECALL ON THIS VEHICLE. I AM NOW AFTER LEANING THAT IT ALSO HSSV12 RECALLS AND SAFETY ISSUES INCLUDING THE GAS TANK AND SUSPENSION AND STABILITY OF MY VEHICLE AM AFRAID TO EVEN DRIVE IT OUT IF CONCERN FOR MINE AND OTHERS SAFETY. I AM A 62 YEAR OLD FUDABLRD WOMAN AND NEED THIS VEHICLE FIXED AND BROUGHT UP TO SAFETY STANDARDS. PLEASE TELL ME WHAT AND WHERE TO DO TO GET ISSUES RESOLVED. THANK YOU *TR

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT HEARD A NOISE EMERGING FROM THE REAR DRIVER SIDE DOOR SIMILAR TO AN ENGINE RUNNING. THE CONTACT ARRIVED AT HER HOUSE AND NOTICED THAT THE REAR DRIVER SIDE WINDOW WAS DOWN. THE WINDOW MOTOR WOULD NOT BRING THE WINDOW BACK UP. THE CONTACT ALSO STATED THAT THE VEHICLE WAS REPAIRED FOR THE FRONT DRIVER SIDE WINDOW MOTOR LAST YEAR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED AGAIN. THE APPROXIMATE FAILURE MILEAGE WAS 87,000.

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 3 MPH, THE REAR DRIVER SIDE LOWER CONTROL ARM SUDDENLY FRACTURED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE LOWER CONTROL ARM FAILED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 100,000.

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 30 MPH, THE REAR SUSPENSION OF THE VEHICLE FAILED CAUSING THE VEHICLE TO BE UNCONTROLLABLE. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC THAT DIAGNOSED THAT BOTH LOWER CONTROL ARMS FRACTURED AND NEEDED REPLACEMENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 53,580.....UPDATED 07/05/16 *BF THE CONSUMER STATED THE LOWER RIGHT CONTROL ARM, BROKE AND THE LEFT SIDE SHOWED SIGNS OF ADVANCED CORROSION. UPDATED 07/11/*JB

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. AFTER THE VEHICLE WAS PARKED, SMOKE EMITTED INTO THE INTERIOR WITHOUT WARNING. THE CONTACT WAS ABLE TO EXIT THE VEHICLE, LIFT THE HOOD, AND DISCOVERED THAT THE FRONT OF THE VEHICLE WAS ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL INJECTORS FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 198,000.

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. WHILE DRIVING 15 MPH, THE CONTACT NOTICED AN ABNORMAL NOISE UNDERNEATH THE VEHICLE. UPON INSPECTION, THE CONTACT NOTICED THAT THE LOWER CONTROL RAIL ON THE FRONT PASSENGER SIDE FRACTURED. THE CONTACT ALSO NOTICED CORROSION UNDERNEATH THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 129,000.

I HAD TO REPLACE ONE OF THE MOTORS FOR THE BACK WINDOWS LAST YEAR AND NOW BOTH OF MY FRONT WINDOWS AREN'T WORKING. THIS IS COSTLY AND AN INCONVENIENCE. IS THERE ANY HELP?

TL* THE CONTACT OWNED A 2004 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, THE CONTACT WAS FATIGUED AND POSSIBLY FELL ASLEEP. AS A RESULT, THE CONTACT CRASHED INTO A CEMENT BARRIER. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A SEVERED TONGUE THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 176,000. UPDATED 05/24/16*LJ *TR

II OWN THIS VEHICLE SINCE 2014 SINCE THAN I BEING REPLACE TIRES ALMOST EVERY YEAR & REPLACED THE SUSPENSION ARM CONTROL, STRUTS/SHOCKS ETC. & STILL HAVE PROBLEMS WILL I DRIVING. SHAKES & BOUNCES TOO MUCH I AFRAID TO HAVE AN ACCIDENT OR HURTS SOMEBODY. SPECIALLY WENT AM ON THE OPEN HIGHWAY (FREEWAYS). *TR

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. WHILE DRIVING 15 MPH, THE LOWER CONTROL ARM ON THE REAR DRIVER SIDE WHEEL FAILED. THE CONTACT PULLED OVER TO THE SHOULDER OF THE HIGHWAY IN AN ATTEMPT TO IDENTIFY THE FAILURE. THE CONTACT NOTICED THAT THE LOWER CONTROL ARM FAILURE CAUSED THE TIRE TO BECOME INOPERABLE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 150,000.

LEFT REAR LOWER CONTROL ARM COMPLETELY BROKE INTO FROM RUST CORROSION WITH DRIVING ON HIGHWAY CAUSING VEHICLE TO BECOME HIGHLY UNSTABLE AND NEARLY UNCONTROLLABLE. UPON INSPECTION OF VEHICLE IT WAS APPARENT THAT RIGHT SIDE LOWER CONTROL ARM AS WELL AS THE UPPER REAR CONTROL ARM ARE HIGHLY CORRODED. THIS IS AN EXTREMELY DANGEROUS ISSUE. UPON INVESTIGATION THERE IS A RECALL FOR THIS IN CERTAIN STATES BUT NORTH CAROLINA IS NOT INCLUDED.

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. WHILE BACKING OUT OF A PARKING SPACE AT 5 MPH, THE CONTACT HEARD A LOUD THUMPING AND GRINDING NOISE. THE STEERING WHEEL BECAME VERY DIFFICULT TO MANEUVER. UPON FURTHER INVESTIGATION, THE CONTACT NOTICED THE VEHICLE WAS RESTING LOW ON THE FRONT DRIVER SIDE. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHERE IT WAS DIAGNOSED THAT THE DRIVER SIDE LOWER BALL JOINT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 200,000.

2004 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO VEHICLE GAS TANK REPAIR ISSUES. *SMD THE CONSUMER WAS INFORMED THE GAS TANK WAS LYING ON THE GROUND, WHEN SHE ARRIVED AT THE GAS STATION TO GET GAS. *JB

ON MY 2004 JEEP LIBERTY I HAVE HAD THE LOWER FRONT BALL JOINTS REPLACE A FEW YEARS BACK BY THE F23 RECALL. THIS WEEK AS I WAS REPLACING UPPER CONTROL ARMS, WHICH COME PRE ASSEMBLED WITH THE BALL JOINT, I NOTICED THE BOOTS FOR THE LOWER BALL JOINTS WERE AGAIN DAMAGED. I ALSO NOTICED THAT THERE IS A LOUD NOISE WHEN GOING OVER UNSMOOTH SURFACE ROADS, ETC. I AM THINKING THIS COULD BE CAUSED BY THE REAR UPPER CONTROL ARM. NOW I'M NOT A PROFESSIONAL MECHANIC, BUT COMMON SENSE TELLS ME THAT THE ENGINEERING ON THE SUSPENSION HAS BEEN COMPROMISED. I CONTACTED CHRYSLER, WHO TOLD ME TO CONTACT A DEALER, WHO TOLD ME THEY WOULD GET BACK TO ME ON THIS PROBLEM. I ALSO EXPERIENCED MULTIPLE WINDOW REGULATOR PROBLEMS, ALONG WITH RECALLS ON THE AIR BAGS SYSTEM AS WELL AS GAS TANK PROTECTION RECALLS.

WHILE DRIVING TO WORK, THE PASSENGER HEATED SEAT CAUGHT FIRE. THE JEEP GRAND CHEROKEE ALREADY HAS A RECALL FOR THIS SAME PROBLEM UNDER NHTSA CAMPAIGN # 09V117000. I CONTACTED JEEP IN AN EFFORT TO GET THEM TO EXPAND THEIR RECALL AND THEY BASICALLY TOLD ME THEY COULDN'T DO ANYTHING. PLEASE, ASSIST ME IN INVESTIGATING THIS PROBLEM AND HAVING THE COMPANY FIX THIS PROBLEM. I'M GUESSING THE GRAND CHEROKEE, WHICH IS MORE LUXURIOUS, HAS MANY MORE VEHICLES WITH HEATED SEATS THAN THE LIBERTY THUS MORE COMPLAINTS. HAVING SAID THAT, JUST BECAUSE THERE ARE FEWER VEHICLES WITH THE PROBLEM DOESN'T MEAN THE VEHICLE IS ANY LESS HAZARDOUS THAN THE CHEROKEE.

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 35 MPH, THE DRIVER SUDDENLY LOST CONTROL OF THE STEERING BEFORE STOPPING THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DISCOVERED THAT THE REAR LOWER CONTROL ARM FRACTURED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 125,000.

OWNER OF VEHICLE OPENED DOOR AND LEANED INSIDE TO START VEHICLE. HE INSERTED KEY AND TURNED THE IGNITION TO THE "START" POSITION. THE DRIVER'S SIDE AIR BAG SPONTANEOUSLY DEPLOYED. OWNER WAS INJURED. NO OTHER AIR BAGS DEPLOYED. SEAT BELT PRETENSIONERS DID NOT DEPLOY.

WHILE DRIVING LOST CONTROL OF VEHICLE AND ALMOST WRECKED AT ONLY 20 MPH. VEHICLE WAS UNCONTROLLABLE DRIVING AND WHEN BRAKES ARE APPLIED CAUSED VEHICLE TO SWERVE INTO ONCOMING TRAFFIC. HAD VEHICLE TOWED AND CHECKED BY DODGE CHRYSLER JEEP. FOUND THAT THE LOWER CONTROL ARM HAD RUSTED THROUGH AND BROKEN. FOUND RECALL ON NHTSA WEBSITE FOR 04-05 JEEP LIBERTIES FOR SAID PROBLEM. HOWEVER THIS VEHICLE WAS SOLD OUT OF OLATHE KS TO A KC MISSOURI RESIDENT AND THE KANSAS DEALER WAS NOT NOTIFIED OF RECALL BECAUSE KS WAS NOT ON THE LIST MO WAS. MANY MO RESIDENTS IN KANSAS CITY MO BUY PRODUCTS IN KANSAS CITY KS THEREFORE A COMPLETE OVERSIGHT BY CHRYSLER JEEP HAS CREATED WHAT I THINK IS A SERIOUS CONCERN.

WE HAVE HAD THE LOWER BALL JOINTS FRONT REPLACED, THE REAR LOWER CONTROL ARMS REPLACED AND NOW THE REAR UPPER CONTROL ARMS ARE CORRODED AND SHOWING STRESS CRACKS. IN READING THE OTHER INCIDENTS IT APPEARS THAT THE VEHICLE IS NOT ABLE TO BE CONTROLLED WHEN THE CONTROL ARMS FRACTURE COMPLETELY. NO RECALL ON THIS YET BUT THERE SHOULD BE AS THE REAR LOWER AND UPPER CONTROL ARMS ARE BOTH AFFECTED BY THE SALT AND INCLEMENT WEATHER IN MINNESOTA. THIS IS A HAZARD AND SHOULD BE REPLACED BY THE MANUFACTURER TO BE A SAFE VEHICLE. THE WHOLE REAR SUSPENSION SOUNDS LIKE IT IS ABOUT TO DISENGAGE FROM THE VEHICLE. 113,000 MILEAGE. OUR MECHANIC HAS REPEATEDLY RECOMMENDED REPLACING THE UPPER CONTROL ARMS AT THE COST OF $1200.00.

SOMETHING LOOSE AND SMOKING UNDER MY SUV, TOLD HAS TO DO WITH FRONT END SUSPENSION , THE 2 FRONT TIRES SHAKES ,DRIVING OVER RAILROAD TRACKS, SPEED BUMPS ETC. CAUSES MY FRONT TO LOOK LOWER DOWN TO THE GROUND. THE R R SIDE ALONG WITH BACK TIRE SENSOR SAYING PREFORM SERVICE. MY FRONT END SUSPENSION VIBRATES AND SHAKE LIKE ITS COMING APART, ALONG WITH TIRE SENSOR FLASHING.DRIVING CITY NEIGHBORHOODS WITH HIGH SPEED BUMPS CAUSES THE SUSPENSION TO FEEL AS IF IT COMING OFF VEHICLE.

I GOT MY JEEP REPOED IN 2016 BECAUSE OF NOT MAKING MY PAYMENTS. I WAS HAVING THE PROBLEMS WITH THE GAS TANK AND THE ENGINE WAS NOT RUNNING CORRECTLY. IS THERE ANYTHING YOU CAN DO? PLEASE LET ME KNOW. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

WHILE DRIVING TO WORK MY ENGINE JUST QUIT AS I WAS SHIFTING FROM 4TH TO 5TH GEAR. I COASTED OFF TO THE SIDE OF THE HIGHWAY AND SAW SMOKE COMING FROM UNDER THE HOOD. WHEN I LIFTED THE HOOD, THERE WERE FLAMES SHOOTING UP FROM EVERYWHERE! THE BIGGEST FLAMES WERE NEAR THE SIDE OF THE BATTERY, BUT NOT ON THE BATTERY SO I SHUT THE HOOD AND MOVED AWAY FROM THE VEHICLE. WITHIN THE 5 MINUTES IT TOOK THE FIRE DEPARTMENT TO ARRIVE, IT WAS COMPLETELY BURNED UP, INCLUDING THE FRONT PANEL INSIDE THE JEEP. ANY PART OF THE FRONT OF THE VEHICLE THAT WAS NOT METAL, WAS GONE... BURNT!! AS OF THIS TIME, IT IS STILL UNKNOWN TO ME WHAT CAUSED THE FIRE BUT CHRYSLER SENT AN INVESTIGATOR OUT TO VIEW THE VEHICLE AND SENT ME A LETTER STATING THEY WOULD NOT BE DOING ANYTHING ABOUT IT. I BELIEVE IT WAS A WIRING PROBLEM AND HAVE NEVER HAD ANYONE WORK ON ANY OF THE WIRING SINCE I PURCHASED THE JEEP IN 2010. I HAVE NO INVOICES TO SHOW REPAIRS( AS VEHICLE IS TOTALED BEYOND REPAIR), INSURANCE( IT DID NOT COVER A NON COLLISION FIRE) OR ETC... JUST PICTURES AND A FIRE REPORT, IF YOU WANT THOSE.

FRONT PASSENGER SIDE, LOWER BALL JOINT HAS FAILED (AGAIN) EVEN AFTER REPLACED BY RECALL # 06V288000... TAKING A LEFT HAND TURN ON A CITY STREET AND IT BLEW OUT, THANKFULLY I WAS ABLE TO PULL OVER INTO A BUS STOP. DEALERSHIP IS REFUSING TO COVER THEM UNDER WARRANTY. NHTSA ACTION NUMBER :EA06008

THE WINDOW REGULATOR CLIP HAS BROKEN ON THE REAR WINDOWS AT LEAST SIX TIMES. THERE IS A PLASTIC CLIP THAT EVIDENTLY GETS BRITTLE AND BREAKS. THIS CLIP SHOULD HAVE BEEN MADE OF A STRONGER MATERIAL. THIS KEEPS HAPPENING ON WINDOWS THAT WE NEVER EVEN USE. SO, IT IS NOT FROM WEAR AND TEAR. JEEP COVERED THE COST SIX TIMES, BUT WILL NOT COVER IT AGAIN. IT IS VERY EXPENSIVE TO FIX.

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. WHILE THE VEHICLE WAS STOPPED AT A RED LIGHT, IT ACCELERATED INDEPENDENTLY EVEN WHILE THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE HAD TO BE PLACED INTO NEUTRAL IN ORDER TO STOP. THE VEHICLE WAS TAKEN TO GALEANA CHRYSLER JEEP KIA (180 GREYSTONE BLVD, COLUMBIA, SC 29210) WHERE THE DEALER STATED THAT THERE WAS NO ISSUE WITH THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED SEVERAL MORE TIMES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 15,800. UPDATED 08/09/17*LJ