2005 Jeep Liberty Complaint Log

TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT STATED THAT THE WINDOW REGULATORS HAD FAILED IN EVERY WINDOW. THE CONTACT STATED THAT THE REGULATORS HAD TO BE REPLACED EIGHT TIMES. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THE DEALER REPLACED THE WINDOW REGULATOR BUT THE FAILURE RECURRED. THE CONTACT CALLED THE MANUFACTURER REGARDING THE REGULATOR. THE MANUFACTURER STATED THERE WAS NOTHING THEY COULD DO REGARDING THE REGULATOR. THE CONTACT STATED THAT THE PASSENGER REAR WINDOW FAILED TO CLOSE. THE FAILURE MILEAGE WAS 75,000.

I HAVE A 2005 JEEP LIBERTY RENEGADE. MY CAR HAS LESS THAN 25,000 MILES ON IT, BUT THREE OF THE WINDOWS HAVE HAD TO BE REPLACED BECAUSE THEY FELL DOWN INTO THE WINDOW WELL. THE DRIVER WINDOW IS THE ONLY ONE THAT HAS NOT BEEN REPLACED. EACH WINDOW HAS COST ME $400 TO REPLACE!! *TR

SLOW START WAS NOTED PRIOR TO INCIDENT (MOST LIKELY DUE TO AIR IN THE SYSTEM). JEEP LIBERTY CRD WENT INTO LIMP MODE ON HIGHWAY CAUSING VEHICLE TO SLOW BELOW 40 MPH. FUEL/WATER SEPARATOR WAS LEAKING FUEL FROM PRE-HEATER PLUG, WHICH SHORTED OUT HEATER PLUG. HEATER PLUG WAS SCORCHED ON THE INSIDE, NO FIRE NOTED. PARTS ON ORDER (APPROX COST $120 FOR PART) INTEND TO REPLACE FUEL/WATER SEPARATOR ASSEMBLY AND HEATER PLUG WIRING WHEN IT ARRIVES. OLD PART WILL BE AVAILABLE. *TR

2005 JEEP LIBERTY DEFECTIVE AIRBAG: 3/28/08: AIRBAG LIGHT ON. DEALER DIAGNOSED AND REPLACED MODULE ("ABS SQUIB 2 CIRCUIT OPEN"). DEALER REFUSED TO COVER AS A SAFETY DEFECT. I CONTACTED CHRYSLER AND THEY AGREED TO REIMBURSE ME. (REF CHRYSLER FILE #17357511) 6/16/09: AIRBAG LIGHT ON AGAIN. DEALER FOUND "BROKEN WIRE BEHIND DASH AREA." THEY REFUSED TO COVER THIS AS A SAFETY ISSUE." I CALLED AND THEN WROTE TO CHRSYLER AGAIN AS WIRES UNDER THE DASH DON'T JUST BREAK ALL BY THEMSELVES AND THIS WAS THE SECOND DEFECT WITH THIS AIRBAG. THEIR RESPONSE WAS "THINGS LIKE THIS JUST SOMETIMES HAPPEN" AND THEY REFUSED TO REIMBURSE ME FOR $276 (PLUS NYS TAX) FOR THIS REPAIR. THEIR VERBAL AND WRITTEN RESPONSES WERE THE SAME. (REF THEIR FILE #18718373) [THE DEALER ALSO LEFT THE WIRES HANGING OUT AT THE BACK OF THE CENTER CONSOLE WHEN WE PICKED THE VEHICLE UP FROM THE JUNE 2009 REPAIR; FURTHER EVIDENCE OF SHODDY WORKMANSHIP. WE HAD TO TAKE IT BACK AGAIN FOR THEM TO FIX THAT (NO CHARGE)]. I HAVE ALL THE CORRESPONDENCE FROM THE 2008 AND 2009 REPAIRS. I FEEL CHRYSLER IS NEGLIGENT IN ACCEPTING THEIR RESPONSIBILITY FOR THE CONTINUED DEFECTIVE AIRBAG SYSTEM IN THIS VEHICLE. I FEEL THEY SHOULD REIMBURSE ME FOR THE JUNE 2009 REPAIR. THERE HAD BEEN NO ACCIDENTS OR REPAIRS TO CAUSE THESE PROBLEMS. THE VEHICLE IS WELL CARED FOR AND WELL MAINTAINED. ALL CORRESPONDENCE IS AVAILABLE FOR MAILING OR FAXING TO YOU. *TR

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT BOTH THE DRIVER AND PASSENGER SIDE REAR WINDOWS FELL INTO THE DOORPANEL. THE CONTACT TOOK THE VEHICLE TO A DEALER AND THE DEALER REPLACE THE REGULATOR ASSEMBLY FOR EACH WINDOW. THE CONTACT STATED THE REAR WINDOW HAD TO BE REPLACED OVER THREE TIMES. THE CONTACT STATED THAT REGULATOR THAT THE DEALERS WERE USING TO REMEDY THE ISSUE WERE DEFECTIVE. THE FAILURE MILEAGE WAS 58,000.

2005 JEEP LIBERY REAR DRIVER SIDE WINDOW REGULATOR FAILURE, RESULTING IN LOSS OF POWER WINDOW FUNCTION AND INABILITY TO KEEP WINDOW CLOSED. REGULATOR WAS REPLACED AT COST TO OWNER. AT APPROX SAME TIME, REAR WINDOW WIPER MOTOR FAILED, WAS NOT REPAIRED DUE TO COST. *TR

MY DAUGHTER HAD AN ACCIDENT WHILE DRIVING TO SCHOOL THIS MORNING AND ALTHOUGH SHE HIT HEAD ON AND THE HOOD BUCKLED HER AIRBAGS DID NOT DEPLOY NOR DID HER SEAT BELT RESTRAIN HER. SHE DID NOT HAVE ANY SEVERE INJURY, DIDN'T HIT THE STIRRING WHEEL OR HER HEAD BUT SHE HAS MINOR NECK PAIN AT THE MOMENT AND I AM TAKING HER TO THE HOSPITAL AS A PRECAUTION. *TR

TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT STATED THAT SHE HAS BEEN HAVING ISSUES WITH HER WINDOWS ROLLING UP AND DOWN. HER DOOR HANDLES HAVE BEEN FALLING OFF AS WELL. THE CONTACT STATED THEY HAD TAKEN THE VEHICLE INTO THE DEALER FOR THE PROBLEMS TO BE REPAIRED BUT NOTHING HAD BEEN REPAIRED.THE CONTACT STATED HER GRANDCHILDREN HAVE TO RIDE IN THIS VEHICLE AND SHE DOES NOT FEEL AS IF IT IS SAFE. THE GENERAL MANAGER HAD NOT YET LOOKED AT THE VEHICLE BUT IS STATING THAT THEY WILL NOT REPAIR THE DOOR HANDLES BECAUSE THE CONTACT HAS ABUSED THE DOOR HANDLES. THE FAILURE MILEAGE 40,000 AND THE CURRENT MILEAGE WAS 59,000. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 20 MPH PROCEEDING TO MAKE A TURN, THE VEHICLE LOSS CONTROL WITHOUT ANY WARNING. THE CONTACT WAS ABLE TO REGAIN CONTROL AND CONTINUE DRIVING. THE FAILURE OCCURRED SPORADICALLY. THE VEHICLE WAS NOT REPAIRED. THERE WAS A NHTSA RECALL CAMPAIGN ID NUMBER 12V085000 (SUSPENSION:REAR); HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

AT LEAST A YEAR AGO I VERBALLY NOTIFIED JOHN ELWAY JEEP-WEST, NOW GO, THAT WHEN ADDING GASOLINE AT THE FILLING STATION THE AUTO-SHUT-OFF DID NOT WORK AND ALLOWED THE TANK TO OVERFLOW ONTO MY PERSON, THE SIDE OF THE VEHICLE AND THE CEMENT. I WAS TOLD THE GAS TANK WOULD NEED TO BE DRAINED BEFORE A DETERMINATION COULD BE MADE. I DID PURCHASE FUEL FROM THREE FILLING STATIONS PROVING THE OVERFLOWING WAS NOT A RESULT OF THE EQUIPMENT PUMPING GASOLINE INTO MY VEHICLE. *TR

WHEN AT A STOP, I PUT THE CAR INTO FIRST GEAR. A LOT OF TIMES, NOT ALL THE TIME, IT WILL VIOLENTLY POP OUT OF GEAR. I THEN PUT IT BACK IN GEAR, AND DRIVE AWAY. I CAN AVOID THIS BY PUT IT IN TO FIRST GEAR AS I GLIDE TO A STOP, OR BY CREEPING THE JEEP IN 2ND GEAR AND THEN GO BACK TO 1ST. THIS HAS BEEN GOING ON FOR A LONG TIME NOW. THE POP OUT OF GEAR SOUNDS AND FEELS LIKE MY TRANSMISSION FELL OUT OF THE VEHICLE. I ORIGINALLY THOUGHT IT WAS JUST MY CAR, BUT AFTER REVIEWING THE BLOGS, NOTICED ALOT OF OTHER PEOPLE HAVING THE SAME ISSUES WITH THEIR 6 SPEED MANUAL JEEP. *TR

2005 JEEP LIBERTY REAR PASSENGER SIDE AUTO WINDOW FAILED @ 55K. WINDOW DROPS 3 INCHES AND WILL NOT GO UP OR DOWN. DEALER SAYS NOT COVERED. *TR

I HAVE HAD NUMEROUS ISSUES WITH THIS VEHICLE. I HAVE HAD TO REPLACE THE COOLING FAN, THREE WINDOW MOTORS, THE ALTERNATOR, HEAD GASKETS, THE FUEL PUMP SENSOR IS BROKEN, THE OIL SENSOR IS BROKEN, WHEN I PUMP GAS IT SPILLS OUT, THE RADIATOR, THE ELECTRICAL SYSTEM ON BOTH THE LEFT AND RIGHT SIDE. THE TAIL LIGHTS DON'T WORK PROPERLY AND I HAVE REPLACED BOTH THE LIGHTS AND FUSES AS WELL AS THE SOCKETS NUMEROUS TIMES. THESE ARE JUST THE THINGS I CAN THINK OF OFF THE TOP OF MY HEAD. I'VE SPENT THOUSANDS OF DOLLARS, LITERALLY, ON THIS CAR. I FEEL LIKE IT'S A DEATH TRAP WAITING TO HAPPEN AND CAN'T WAIT UNTIL I AM ABLE TO PURCHASE SOMETHING ELSE, IT WON'T BE A JEEP PRODUCT. JEEP DOESN'T CARE IF YOU HAVE NUMEROUS ISSUES WITH THEIR PRODUCT. WHEN I FIRST STARTED HAVING ISSUES I CALLED THE DEALERSHIP I PURCHASED FROM TO TALK TO MY SALESMAN AND I WAS ASKED WHAT MY MILEAGE WAS. I WAS RIGHT AROUND 48,000 MILES, I WAS PUT OFF NUMEROUS TIMES AND TOLD HE WOULD BE WHO I WOULD NEED TO DEAL WITH. AFTER I HIT THE 50,000 MARK THEY INFORMED ME HE HAD BEEN MURDERED AND I WAS NOT OUT OF WARRANTY. EACH PASSING DAY SEEMS TO BRING NEW PROBLEMS WITH THIS VEHICLE. I JUST THOUGHT SOMEONE SHOULD FINALLY KNOW. I'M ALSO NOT COUNTING THE RECALLS IN ON MY LIST OF ISSUES.

TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE MADE LOUD WHINING NOISES. THE VEHICLE HAD NOT BEEN DIAGNOSED. THE MANUFACTURER WAS NOTIFIED BUT STATED THERE WERE NO RECALLS FOR THE VIN. THE CONTACT DID EXTENSIVE RESEARCH ON THE INTERNET AND DETERMINED THAT THE FAILURE WAS THE POWER STEERING PUMP. THE CONTACT ALSO STATED THAT THE WINDOWS IN THE VEHICLE RANDOMLY OPEN INDEPENDENTLY. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 31,000.

INCREASINGLY, GAS PUMP AUTO SHUT OFFS FAIL. AT THIS POINT, 100% OF THE TIME, THE GAS PUMP AUTO SHUTOFF FAILS, SPILLING SEVERAL OUNCES OF FUEL ON TO THE VEHICLE SIDE AND THE GROUND BENEATH IT. *TR

IN LATE 2008 AND EARLY 2009 OUR PAINT ON THE TOP OF OUR VEHICLE BEGAN TO PEEL, WE HAD ALWAYS HAD OUR VEHICLE IN A CARPORT AS OF NOW THE ENTIRE TOP HAS PEELED OFF, FROM WHAT I CAN TELL IT IS THE CLEAT COAT. I HAD BROUGHT THIS TO THE ATTENTION OF A JEEP DEALERSHIP AFTER A RECALL ONCE. *TR

GASOLINE SPILLS OUT OF THE VEHICLE'S FUEL FILLER NECK UPON COMPLETION OF A FULL TANK REFILLING. INITIALLY, THIS SEEMED TO OCCUR INTERMITTENTLY WITHOUT REGARD TO GAS STATION OR PARTICULAR FUEL PUMP. NOW AT 114,000 MILES, THIS HAPPENS AT EVERY FILL UP. *TR

THE 2005 JEEP LIBERTY IN WHICH WE WERE RIDING ACCELERATED WHILE I WAS DEPRESSING THE BRAKE PEDAL. THIS HAPPENED TWICE. THE FIRST TIME, I THOUGHT THAT PERHAPS I HAD HIT THE ACCELERATOR ACCIDENTALLY. THE SECOND TIME (THE VERY NEXT TIME WE STARTED THE JEEP), I HAD MY FOOT ON THE BRAKE TO SLOW OUR DESCENT DOWN A LONG DRIVEWAY. I AM POSITIVE MY FOOT WAS ON THE BRAKE. THE JEEP LUNGED FORWARD AND PICKED UP SPEED. THE ONLY WAY I COULD STOP WAS TO TURN INTO AN EMBANKMENT. THE JEEP OVERTURNED. THE ACCIDENT OCCURRED ON DECEMBER 26, 2008 AND WAS REPORTED THAT DAY TO THE POLICE AND OUR INSURANCE COMPANY. THE 2010 TOYOTA INCIDENTS HAVE PROMPTED ME TO REPORT THIS INCIDENT, BUT THE ACCIDENT OCCURRED A YEAR EARLIER. AGAIN, I REPEAT: THE BRAKE PEDAL WAS DEPRESSED; THIS WAS NOT A CASE OF ACCIDENTALLY HITTING THE ACCELERATOR. *TR

I HAVE A 2005 JEEP LIBERTY SPORT. MAJOR SNOW STORM AND TRYING TO GET HOME FROM WORK. PUT THE CAR INTO 4 WHEEL DRIVE, SHAFT BROKE FROM INTERNAL CONNECTOR AND NOW IT IS PERMANENTLY STUCK IN FOUR WHEEL DRIVE. 4WHEEL DRIVE IS HORRIBLE, SPUN OUT GOING 10 MILES PER HOUR WHILE GOING UP HILL, ALMOST GOT STRUCK BY A TRUCK. AFTER SOME RESEARCH I'VE FOUND THAT IT IS WIDELY KNOWN AMONG THE INDUSTRY THAT THE JEEP LIBERTY HAS A POORLY DESIGNED AND FAULTY 4 WHEEL DRIVE SYSTEM BUT JEEP REFUSES TO RECALL TO FIX THE PROBLEM. *TR

ON MONDAY NIGHT, AT AROUND 8:30PM, I WAS DRIVING BACK HOME AT APPROXIMATELY 15 MPH, TAKING A LEFT, AND FROM THE INSIDE OF THE CAR, MY FRIEND AND I HEARD A LOUD POP NOISE, THEN SOME LOUD GRINDING NOISE AFTER. I QUICKLY SHIFTED THE CAR TO PARK, JUMPED OUT OF THE CAR THINKING THAT I HAD A FLAT TIRE. THE TIRES WERE INTACT. MY CAR REFUSED TO BUDGE, EVEN AFTER THE POLICE CAME AND WE HAD PUT THE CAR IN NEUTRAL, AND TRIED TO PUSH IT OUT OF THE MIDDLE OF AN INTERSECTION OF TWO ROADS. THE CAR REFUSED TO BUDGE. RIGHT AFTER THE GETTING OUT OF THE CAR, I NOTICED THAT THERE THE CAR HAD BEGUN TO LEAK FROM UNDER THE HOOD ONTO THE GROUND. I HAD TO CALL TRIPLE A TO GET THE CAR TOWED TO THE NEAREST DEALERSHIP - GRAVA JEEP DEALERSHIP - AND THE NEXT DAY, THE SERVICE DEPARTMENT AT THE DEALERSHIP CALLED AND SAID THAT IT WAS THE LOWER BALL JOINTS - WHICH WAS A SAFETY RECALL FOR THE JEEP LIBERTY '05, AND BECAUSE THE LOWER BALL JOINTS HAD SEPARATED, IT HAD CAUSED RIM DAMAGE TO THE CAR, MAKING IT UNSAFE TO DRIVE WITH - AS IT WOULD DAMAGE AND DEFLATE MY TIRE. THE POWER STEERING LINE WAS ALSO FOUND TO BE LEAKING, OF WHICH I HAD NEVER HAD ISSUES WITH UNTIL THE BALL JOINT HAD SEPARATED, AND THE CAR WAS ATTEMPTED TO BE MOVED TO SAFETY (THAT WAS WHEN WE SAW THE LARGE PUDDLE OF LIQUID DRIPPING OUT OF THE CAR). GRAVA DEALERSHIP HAS AGREED TO REPLACE THE LOWER BALL JOINTS UNDER WARRANTY, BUT THEY WOULD NOT COVER THE DAMAGE TO THE RIM OR THE POWER STEERING, ALTHOUGH THE LOWER BALL JOINT CAUSED THE DAMAGE TO THE RIM WHEN IT BROKE APART, AND SAID BECAUSE IT WAS ONLY A POSSIBILITY THAT THE LOWER BALL JOINT COULD HAVE CAUSED STRESS TO THE POWER STEERING, AND ISN'T DEFINITE, I WOULD HAVE TO COVER THE ENTIRE COSTS. I CALLED THE REIMBURSEMENT DEPARTMENT OF CHRYSLER EXPLAINING THE SITUATION AND THEY KEPT TRANSFERRING ME TO SUPERVISORS, SENIOR STAFF, OTHER CUSTOMER REPRESENTATIVES, UNTIL FINALLY TODAY - 12/16 - I CALLED 2 MORE TIMES, AND WAS TOLD THAT THEY WOULD ONLY COVER 25% OF THE RIM DAMAGE. *TR

2005 JEEP LIBERTY LTD. - WHEN FUELING THE VEHICLE ON FOUR (4) OCCASIONS NOW, THE GASOLINE SPEWS OUT OF THE FUEL TANK ONTO THE OWNER AND ALSO DOWN THE SIDE OF THE VEHICLE. I SAW A REPORT WHERE THE GAS TANK NEEDS TO BE AT ONE-QUARTER FULL FOR INSPECTION AND THAT THE FUEL TANK SHOULD BE INSPECTED BECAUSE THIS IS A VERY DANGEROUS THING TO HAVE HAPPEN. THIS OWNER WILL CONTACT THE DEALER (JOHN ELWAY-WEST, NOW GO DEALERSHIP) TO MAKE AN APPOINTMENT FOR CHECKING OF THE GAS TANK, ETC. THIS VEHICLE IS COMPLETELY UNDER WARRANTY UNTIL 60,000 MILES. IF YOU READ THIS AND HAVE HAD THIS EXPERIENCE, PLEASE WRITE TO: THANK YOU. *TR

TL*THE CONTACT OWNS A 2005 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 55 MPH ON NORMAL ROAD CONDITIONS, A ONE AXLE TRAILER WAS ATTACHED TO THE VEHICLE. THE VEHICLE EXHIBITED AN EXTREMELY LOW POWER RESPONSE. IN ADDITION, THE FUEL MILEAGE WAS POOR. THE FAILURE OCCURRED WITHOUT WARNING. IN 2007, THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN ID NUMBER 05V460000 (POWER TRAIN:AUTOMATIC TRANSMISSION); HOWEVER, IT HAS NOT CORRECTED THE ISSUE ADDRESSED IN THE SAFETY DEFECT. THE VEHICLE HAS NOT BEEN REPAIRED. THE CONTACT STATED THAT THE HORSEPOWER WAS REDUCED AFTER THE RECALL REMEDY WAS PERFORMED ON THE VEHICLE. THE FAILURE MILEAGE WAS 26,000 AND THE CURRENT MILEAGE WAS UNAVAILABLE.

I WAS ROLLING DOWN THE LEFT REAR WINDOW (ELECTRIC) WHEN IT MADE A TERRIBLE NOISE. AFTER THAT, IT WOULDN'T GO UP OR DOWN. THE WINDOW HASN'T BEEN ACTIVATED 5 TIMES SINCE I BOUGHT THE JEEP IN 2005. IT WAS TAKEN TO THE DEALER AND I WAS TOLD THAT I NEED A NEW WINDOW REGISTER. COST $145.00 AND $50.00 LABOR. BOTTOM LINE, 2005 JEEP LIBERTY, 38000 MILES, 3 YEARS OLD AND WINDOWS FAILING. *TR

TL*THE CONTACT OWNS A 2005 JEEP LIBERTY. WHILE DRIVING 25 MPH, THE FRONT PASSENGER SIDE WINDOW SUDDENLY DROPPED INTO THE DOOR. THE SAME FAILURE OCCURRED THREE WEEKS LATER WITH THE REAR DRIVER'S SIDE WINDOW. THE DEALER STATED THAT THE WINDOWS NEEDED TO BE REPLACED, BUT THE CONTACT CANNOT AFFORD THE REPAIRS. SHE HAS NOT TAKEN THE VEHICLE BACK TO THE DEALER AND BELIEVES THAT A RECALL SHOULD BE ISSUED. THE WINDOWS HAVE NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS LESS THAN 70,000 AND CURRENT MILEAGE WAS 94,000.

WHEN FUELING OUR 2005 JEEP LIBERTY LIMITED 2WD THE FUEL SPRAYS OUT OF THE FILLER NECK ON THE GROUND AND DOWN THE SIDE OF THE VEHICLE. THIS HAS HAPPENED AT SEVERAL DIFFERENT GAS STATIONS AT DIFFERENT TIMES OF THE DAY WITH THE FUEL BEING DISCHARGED BY HAND AND IN THE AUTOMATIC MODE ON THE FUELING NOZZLE. IT HAS HAPPENED TO ME AND MY WIFE ON AT LEAST 4 DIFFERENT LOCATIONS/INSTANCES. THE VEHICLE WILL BE TAKEN TO THE DEALERSHIP GREENBRIER CHRYSLER JEEP IN CHESAPEAKE VIRGINIA WHEN THE CURRENT FULL FUEL TANK IS AT 1/4 TANK SO IT CAN BE INSPECTED. THIS PROBLEM IS VERY DANGEROUS AS THE FIRST TWO TIMES IT HAPPENED THE FUEL SPRAYED ALL THE WAY TO THE PUMP NOT TO MENTION UP MY ARM AND ON MY FACE. *TR

2005 JEEP LIBERTY RECALL FOR LOWER BALL JOINTS. CONSUMER STATES THAT SHE COULD NEVER GET AN APPOINTMENT WITH ANY JEEP DEALER TO FIX THE VEHICLE FOR THIS RECALL AND THE WAIT WAS THREE TO SIX MONTHS. *NJ THE CONSUMER STATED AS SHE WAS MAKING A LEFT HAND TURN, THE BALL JOINTS BROKE AND THE VEHICLE BECAME DIFFICULT TO DRIVE. DUE TO THE WAY THE BALL JOINTS BROKE, IT LANDED ON THE RIM OF THE TIRE AND DAMAGED THE RIM IN THE PROCESS. *JB

MY GAS TANK KEEPS OVER FLOWING WHEN I FILL IT UP SAME AS MANY PEOPLE ONLINE AND JEEP. WILL NOT FIX IT. *TR

TL*THE CONTACT OWNS A 2005 JEEP LIBERTY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR REPAIR. THE TECHNICIAN INSPECTED THE VEHICLE AND NOTICED CORROSION IN THE FRONT UPPER BALL JOINTS. THE VEHICLE WAS NOT REPAIRED AT THAT TIME; HOWEVER, THE LOWER FRONT BALL JOINTS WERE REPLACED EIGHT MONTHS AGO ACCORDING TO NHTSA CAMPAIGN ID NUMBER 06V288000 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT). THE CONTACT WAS CONCERNED OF THE SAFETY RISK INVOLVED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 77,000 AND CURRENT MILEAGE WAS 78,000. UPDATED 01/07/09. *LJ UPDATED 01/08/09. *JB

TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT STATED THE REAR DRIVER AND PASSENGER SIDE POWER WINDOW MALFUNCTIONED. THE CONTACT HEARD A STRANGE SOUND WHILE THE WINDOW OPENED AND CLOSED. THE CONTACT ALSO STATED THE WINDOW AT TIMES WOULD FALL INSIDE THE DOOR WHILE THE POWER WAS OFF. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR DIAGNOSTIC TESTING. THE TEST RESULTS CONFIRMED A DEFECTIVE REGULATOR. THE DEALER REPLACED BOTH REGULATORS BUT THE REPAIR DID NOT REMEDY THE ISSUE. THE FAILURE MILEAGE WAS 32,000.

BOTH TAIL LIGHTS IN MY 2005 JEEP LIBERTY MELTED DUE TO FAULTY WIRING CAUSING A SAFETY HAZARD AND COSTING MY $327.27 TO REPLACE WITH A LOCAL MECHANIC. THE MECHANIC HIMSELF SAID THIS TYPE OF DEFECT WAS VERY COMMON IN THE CHRYSLER/JEEP MODELS HE SERVICES. I WOULD LIKE TO KNOW IF THERE WAS A RE-CALL FOR THESE PARTS AND IF SO, WHY I WAS NOT CONTACTED. IF NO RE-CALL WAS ISSUED I WOULD LIKE TO SPEAK WITH SOMEONE REGARDING REIMBURSEMENT FOR THE DEFECT. THIS NOT ONLY WAS A POTENTIAL FIRE HAZARD BUT IT CAUSED MY VEHICLE TO LOSE ITS BRAKELIGHTS,CAUSING A DRIVING SAFETY HAZARD. *TR

I PURCHASED A GENTLY USED CAR FROM A CHRYSLER DEALERSHIP THAT HAD TWO OPEN SAFETY RECALLS. I WAS NOT INFORMED OF THESE RECALLS AT THE TIME OF MY PURCHASE. IT IS MY UNDERSTANDING THAT THIS IS AN OFFENSE AGAINST THE NHTSA. PLEASE FEEL FREE TO CONTACT ME FOR FURTHER INFORMATION. I HOPE THIS WILL NEVER HAPPEN TO ANYONE ELSE BUYING FROM A SO-CALLED "REPUTABLE" DEALER, AS I THOUGHT I WAS. *TR

WE PURCHASED THIS CAR IN AUGUST OF 2008 FROM A DEALERSHIP WITH 25,462 MILES. WHEN YOU FILL THE CAR WITH GAS IT OVERFLOWS OUT THE GASCAP INSTEAD OF THE GAS PUMP AUTOMATICALLY SHUTTING OFF. IT SPLASHES BACK AT YOU. I HAVE NO CHECK ENGINE LIGHTS. I WAS TOLD THAT BECAUSE OF SADDLE BAG STYLE GAS TANK I SHOULD LET THE ENGINE RUN FOR A MINUTE AT IDLE BEFORE TURNING ENGINE OFF AND FILLING GAS TANK. I TRIED THIS SEVERAL TIMES AND GAS PUMP STILL DOES NOT STOP WHEN IT SHOULD AND SPLASHES BACK AT YOU BEFORE PUMP STOPS. IS THERE A SOLUTION TO THIS PROBLEM? GAS SPRAYS BACK AT YOU AND ALSO RUNS DOWN SIDE OF CAR. IT COULD BE DANGEROUS! *TR

NORMAL OPERATION FUEL LEAKING THROUGH ELECTRICAL CONNECTION TO DIESEL FUEL HEATER. REPLACED FACTORY FILTER HEAD ASSEMBLY WITH RACOR 245R. *TR

MY STEPDAUGHTER HAD A ACCIDENT. ANOTHER DRIVER CLIP HER FROM THE BACK CAUSING HER TO ROLL OVER. BUT HER AIR BAGS DIDN'T COME OUT. *TR

THE DRIVER SIDE REAR WINDOW FAILED AND THE WINDOW AND THE UNLOCKING MECHANISM WILL NOT OPERATE. WHEN THIS FAILURE OCCURS, THE WINDOW WILL NOT RAISE AND THE DOOR WILL NOT UNLOCK. THE REPLACEMENT PARTS ARE THE SAME AS THE ORIGINAL PARTS. THE REAR SIDED WINDOW AND LOCKING MECHANISM (REGULATOR) HAS FAILED. THE DEALERSHIP TOLD US THAT THIS IS A KNOWN PROBLEM (DEFECT) WITH THESE JEEP LIBERTIES. IT IS JUST A MATTER OF TIME UNTIL THEY FAIL AGAIN. THESE REAR WINDOWS ARE NOT USED VERY OFTEN, SO WE DO NOT KNOW WHEN THE NEXT FAILURE WILL OCCUR. WE HAVE ONE YEAR LEFT ON THE EXTENDED WARRANTY, BUT IF AN IMPROVED PART IS NOT USED FOR THE REPAIRS, IT WILL FAIL AGAIN. *TR

2005 JEEP LIBERTY 3.6L V6 VALVE STICKS CAUSING ENGINE FAILURE AND RAPID DECELERATION. THIS PROBLEM IS NOT UNCOMMON WITH THIS ENGINE AND IS A SEVERE SAFETY HAZARD WHEN TRAVELING AT HIGHWAY SPEEDS. *TR

TL*THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT STATED THAT THE PASSENGERS SIDE REAR WINDOWS AND DOORS WOULD NOT OPEN. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE WINDOW REGULATOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 10,000 AND THE CURRENT MILEAGE WAS 19,000.

NORMAL HIGHWAY TO SEMI-HARD OFF-ROAD DRIVING IN WYOMING. DESTROYED 2 SETS OF UPPER BALL JOINT/UPPER CONTROL ARM ASSEMBLIES WITHIN 45,000 MILES. NO SERIOUS DAMAGES YET BUT SCARY, STILL. $400 FOR PARTS EACH TIME, QUOTED $359 FOR LABOR. DID LABOR MYSELF, BOTH TIMES. *TR

I WAS INVOLVED IN A FRONTEND CRASH AND MY AIRBAGS DID NOT DEPLOY. *TR

TL*THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT HEARD A NOISE IN THE FRONT END OF HER VEHICLE, WHICH SOUNDED LIKE A HELICOPTER ON THE PASSENGER SIDE. SHE TOOK THE VEHICLE TO THE DEALER AND WAS INFORMED THAT THE LOWER BALL JOINTS WERE DEFECTIVE. THE DEALER REPLACED THE BALL JOINTS ACCORDING TO NHTSA CAMPAIGN ID NUMBER 06V288000 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT), OF WHICH THE CONTACT HAD NO KNOWLEDGE. AS A RESULT, THE TWO FRONT TIRES WERE DAMAGED DUE TO THE DEFECTIVE BALL JOINTS; HOWEVER, THE DEALER REFUSED TO MAKE THE REPLACEMENT. THE MANUFACTURER ALSO STATED THAT THEY WOULD NOT REPLACE THE TIRES. THE VIN WAS UNKNOWN. THE CURRENT MILEAGE WAS APPROXIMATELY 31,000 AND FAILURE MILEAGE WAS APPROXIMATELY 30,000.

MY BACK DRIVERS SIDE WINDOW KEEPS SLIDING DOWN. I WAS TOLD IT WAS THE REGULATOR. THIS IS NO LONGER COVERED UNDER THE WARRANTY. *TR

I PUT THE GAS PUMP ON AUTOMATIC AND WENT INSIDE TO GET A RECEIPT WHEN I CAME BACK THE PUMP HAD STOPPED AND THERE WAS GAS ALL OVER THE SIDE OF MY JEEP AND ON THE GROUND!*JB

TL*THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT STATED WHILE DEPRESSING THE ACCELERATOR PEDAL THE VEHICLE SWERVED TO THE LEFT AND RIGHT. WHILE DRIVING HIGHWAY SPEED AT APPROXIMATELY 55 TO 60 MPH THE VEHICLE ALSO BECAME UNCONTROLLABLE. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO PERFORMED A DIAGNOSTIC TEST THAT DETERMINED THE FAILURE WAS LOCATED IN THE REAR LOWER CONTROL BUSHING. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 55,000 AND THE CURRENT MILEAGE WAS 78,000.

THIS IS FOR A 2005 JEEP LIBERTY. FAULTY SPEEDOMETER. WAS REPLACED 2 TIMES WITHIN 2 YEARS. CHRYSLER TSB INDICATES REPLACEMENT OF THE REAR DIFFERENTIAL FLUID EVERY YEAR TO RESOLVE THE PROBLEM. THERE IS A PROBLEM WITH ENGINEERING IF YOU HAVE TO DO THIS. THEY WILL REPLACE THE SPEEDOMETER FOR ~ $210.00 OR CHANGE THE FLUID FOR $199.00 EVERY YEAR. CONSUMERS ARE BEING HELD HOSTAGE FOR THIS ANNUAL CHARGE FOR THE FLUID CHANGE AS I HAVE HAD MY SPEEDOMETER CHANGED 2 TIMES ALREADY. THE MAINTENANCE SCHEDULE SAYS NOTHING ABOUT THIS IN SCHEDULE A. HOWEVER THE DEALER REFERS TO SCHEDULE B AS WHAT THEY RECOMMEND DUE TO THIS ISSUE. HOWEVER, THE BOOK SITES AN EXCLUSION IN SCHEDULE B IF YOUR VEHICLE IS USED COMMERCIALLY, HEAVY HAULING, SNOW PLOWING, OF ROAD USE, ETC. I HAVE AS OF 08/06/2008 42,722 MILES ON THIS, AND DO TO PRESCRIBE TO THE ABOVE EXCLUSION. *TR

I PURCHASED A 2005 JEEP LIBERTY IN JULY 2005, ONLY 10 MILES. I WAS EXCITED AS THIS WAS MY FIRST NEW VEHICLE. I HEARD GOOD THINGS ABOUT JEEP HOWEVER, OVER PAST TWO YEARS I AM VERY DISAPPOINTED IN JEEP. I HAVE HAD TWO RECALLS ON MY JEEP. ONE REPLACE THE BALL JOINTS AND THE OTHER FOR A TRANSMISSION/GEAR SLIP. TWO MONTHS AFTER I BOUGHT IT, MOTOR ON THE DRIVER?S SIDE REAR WINDOW WENT MOTOR WAS MAKING NOISE AND WINDOW JUST ROLLED DOWN. ON THE FREEWAY THE WINDOW JUST CAME ALL THE WAY DOWN BY ITSELF. I BROUGHT THE JEEP IN AND REPS TOLD ME THE REGULATOR/MOTOR WAS BAD. I NOTICED THAT OTHER CUSTOMERS HAD SAME PROBLEM. LITTLE OVER TWO YEARS LATER, OTHER WINDOW ON THE REAR PASSENGER SIDE WENT. MY WINDOW BROKE THURSDAY NIGHT, 4/10/08. I WAS LEAVING WORK LATE AND WHERE I WORK ISN'T BEST PART OF TOWN. I CAME UP TO MY JEEP AND NOTICED THE WINDOW WAS ALL THE WAY DOWN! THIS IS DEFINITELY SAFETY ISSUE. CALLED THE DEALERSHIP THE NEXT DAY AT MOORE CHRYSLER JEEP PEORIA AZ 85382 TOLD THEM WHAT HAPPENED. I ASKED THE REP IF THEY WOULD NEED TO ORDER THE PART BEFORE I COME IN. SHE STATED AND I QUOTE, ?NO, WE DON?T NEED TO ORDER THE PART AS THIS IS A COMMON JEEP PROBLEM. WE HAVE PLENTY IN STOCK.? THIS IS OBVIOUSLY A MANUFACTURER DEFECT I WAS FURIOUS AT THIS POINT SINCE THIS IS THE SECOND TIME I HAVE HAD TO GO AND GET THIS FIXED. THIS IS NOT A WEAR AND TEAR TYPE OF PROBLEM. THIS IS A MANUFACTURER DEFECT AND THEY KNOW IT IS FAULTY PRODUCT. THIS IS COMMON KNOWLEDGE AT DEALERSHIPS AND THEY KNOW THAT! I CAN?T SEE HOW JEEP COULD KNOWINGLY PUT THESE VEHICLES UP FOR SALE LIKE THIS! THIS IS DEFINITELY A SAFETY HAZARD. WHAT IF I HAD BEEN PARKED AT THE MALL? THERE IS NO DEFENSE, THE WINDOW JUST ROLLS DOWN BY ITSELF, WITH THE ENGINE TURNED OFF! AS YOU CAN SEE I AM VERY UPSET BY THIS. THIS FAULTY MOTOR NEEDS TO BE RECALLED IN ALL JEEPS! I HOPE THAT NO ONE GETS HURT BY THIS FAULTY MOTOR AS A CHILD COULD EASILY GO OUT THE WINDOW! OR THEY COULD GET IN AND HIDE AND RAPE OR KILL SOMEONE! *TR

TL*THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT STATED THAT THE REAR PASSENGER SIDE WHEEL DOES NOT DISENGAGE FROM THE PARKED POSITION; THEREFORE, IT CAUSED THE BRAKE PAD AND ROTOR TO OVERHEAT. THE DEALER REPLACED THE BRAKE PAD AND ROTOR SEVERAL TIMES; HOWEVER, THEY WERE UNABLE TO DIAGNOSE THE EXACT CAUSE OF THE FAILURE. EACH TIME THE FAILURE RECURS, THE ROTOR AND BRAKE PAD ARE REPLACED. THE MANUFACTURER STATED THAT THE VEHICLE IS OUT OF WARRANTY AND INFORMED THE CONTACT THAT IF HE IS UNHAPPY WITH THE DEALER, HE SHOULD GO TO ANOTHER DEALER. THE FUEL SYSTEM WAS UNKNOWN. THE CURRENT MILEAGE WAS 46,000 AND FAILURE MILEAGE WAS 45,000.

BOUGHT LIBERTY NEW IN 2005. ON 03-26-08, LEFT REAR WINDOW REGULATOR BROKE FOR NO REASON. REPAIR NOT COVERED UNDER WARRANTY-COST $325.00. OTHER OWNERS HAD SAME COMPLAINT, BUY PER JEEP, NO RECALL. ON 12-16-09, RIGHT FRONT WINDOW REGULATOR BROKE AND WINDOW DROPPED INTO DOOR PANEL. STILL NO RECALL. PER SERVICE ADVISOR JEEP NOW USING A DIFFERENT "FIX"" AND REPLACED REGULATOR SHOULD NOT HAVE SAME PROBLEM. REPAIR COST $381.00. ON 11-03-10, LEFT REAR WINDOW REGULATOR (PREVIOUSLY REPLACED IN 03-08) BROKE AGAIN. WINDOW HAD NOT EVEN BEEN USED DOZEN TIMES SINCE PREVIOUSLY REPLACED. FILED COMPLAINT WITH JEEP. ALSO RESEARCHED AND SAW MANY JEEP OWNERS HAVING SAME REPETITIVE PROBLEM. WAS ADVISED BY CHRYSLER CUSTOMER ASSISTANCE CENTER THAT IT WAS A VENDOR ISSUE AND NO RECALL IN EFFECT. AFTER BATTLE WITH CHRYSLER, THEY FINALLY AGREED TO REIMBURSE ME 100% FOR 3RD WINDOW AND THE COST OF THE 2 PRIOR REPAIRS MINUS $100.00 DEDUCTIBLE. THEY REIMBURSED ME $606.00. *TR

TL*THE CONTACT OWNS A 2005 JEEP LIBERTY. WHILE DRIVING 35 MPH, THE BALL JOINTS SEPARATED WHEN SHE DEPRESSED THE BRAKES. AS A RESULT, THE TIRE SMASHED INTO THE FENDER, WHICH CAUSED A CRASH. THERE IS A RECALL FOR THE SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINT (NHTSA CAMPAIGN ID 06V288000) HOWEVER, THE CONTACT STATED THAT SHE DID NOT RECEIVE A RECALL NOTICE. THE CURRENT AND FAILURE MILEAGES WERE 64,000.

I REARENDED A GUY GOING 45MPH AND MY AIRBAGS DID NOT DEPLOY. IT WAS WET AND MY BREAKS LOCK UP ON ME I HAD NO CONTROL. *TR

THE STEERING COLUMN INSIDE WHERE IGNITION SWITCH IS CRACKED,THAT WHAT I WAS TOLD THE VEHICLE HAS 90000 MILES ON IT BUT IT WAS IN A CRASH AND NOW THE INSURANCE ADJUSTER SAYS IT IS NORMAL WEAR. IT WILL NOT START, AND IT SHORTED OUT THE BATTERY. *TR