2005 Jeep Liberty Complaint Log

I HAVE RECEIVED 3 OF THE SAME RECALL NOTICES (N46 / NHTSA 13V-252) FROM CHRYSLER DATING BACK TO 3/2014. I HAVE FOLLOWED THE NOTICES DIRECTIONS BY CONTACTING TWO OF MY LOCAL DEALERS TO OBTAIN PARTS AND SERVICE. EACH TIME I CALL (USUALLY EVERY 2 WEEKS), I AM TOLD THAT PARTS ARE NOT AVAILABLE YET AND TO KEEP CHECKING BACK. I BELIEVE THAT THIS RESOLUTION IS TAKING MORE THAN A "REASONABLE AMOUNT OF TIME" AS IT IS NOW ALMOST OCTOBER. I AM TRYING TO BE PATIENT, BUT IF THIS DEFECT WAS IMPORTANT ENOUGH TO TRIGGER A RECALL, IT'S IMPORTANT ENOUGH FOR CHRYSLER TO MAKE THESE PARTS AVAILABLE ASAP. MY FAMILY'S SAFETY IS VERY IMPORTANT TO ME AND I FEEL LIKE CHRYSLER IS ABANDONING THEIR CUSTOMERS AND DEALERS. *TR

TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.THE VIN WAS NOT AVAILABLE.

RECEIVED NOTICE ON N46 RECALL THAT HITCH WAS AVAILABLE TO INSTALL TO TAKE CARE OF GAS TANK ISSUE. CALLED LOCAL DEALER LOCHMANDY MOTORS OF ELKHART INDIANA TO SET UP DATE AND TIME. I WAS TOLD IT WAS A CLASS 2 HITCH WITH A 2" RECEIVER. I SAID I WAS REMOVING MY OLD HITCH THAT WAS GETTING RUSTY . HE SAID HE HAD TO ORDER PART AND I WILL HAVE TO MAKE THE APPOINTMENT WHEN IT CAME IN. IT CAME IN AND I MADE THE APPOINTMENT FOR INSTALL AND AGAIN QUESTIONED THE RATING AND RECEIVED THE SAME ANSWER. I STOPPED IN 3 DAYS BEFORE MY APPOINTMENT TO TAKE A LOOK AT THE HITCH AND I WAS SHOWN THE HITCH AND WAS TOLD IT IS NOT MEANT TO BE USED TO TOW. I QUESTIONED THIS AND WAS TOLD HE KNOWS I TOW AND AND LONG AS I DO NOT TRY TO TOW AS BIG AS A HOUSE LIKE SOME PEOPLE DO, THEN I SHOULD BE FINE. I WAS AGAIN TOLD IT WAS A CLASS 2 AND WE BOTH MENTIONED WE SEE THE 2" RECEIVER. ON DAY OF INSTALL I CALLED CHRYSLER MAIN OFFICE DIRECTLY TO FIND OUT THE RATINGS AND THEY SAID "NO" IT NOT MEANT TO BE USED TO TOW AND IT IS JUST STRUCTURAL. SHE SAID THE DEALER KNOWS THIS AND THEY HAVE A TAG THEY PLACE ON THE HITCH AFTER INSTALL STATING THIS AND I MUST SIGN OFF ON THIS. AT THE TIME I LOOKED AT THE HITCH AT THE DEALER BEFORE INSTALL HE SAID THERE IS NO TAG AND 1 WILL PLACED ON IT AFTER INSTALL. I CALLED LOCHMANDY MOTORS RIGHT BACK AND TOLD THEM TO REMOVE IT FROM MY JEEP. THE PUBLIC AND NHTSA ARE BEING MISLEAD BY CHRYSLER AND THE DEALER AND SOME ONE IS GOING TO GET HURT TRYING TO TOW WITH THIS UNIT. HOW MANY PEOPLE WITH DISREGARD THE LABEL OR HAVE IT REMOVED AND THEN THE NEXT OWNER PAYS THE PRICE. CHRYSLER KNOWS THIS WILL HAPPEN. I WILL AGAIN HAVE TO SPEND MONEY FOR AN AFTERMARKET PART TO FIX A CHRYSLER FATAL DEATH ISSUE. *TR

TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 10/23/2014*LJ UPDATED 4/7/2015 *JS

2005 JEEP LIBERTY WITH DIESEL ENGINE. ORIGINAL ENGINE DIED WITH ONLY 110,000 MILES. CHRYSLER OFFERED NO ASSISTANCE. THIS FALL LESS THAN FOUR YEARS LATER THE NEW REPLACEMENT ENGINE FAILED WITH ONLY 62,000 MILES. I WAS INSTRUCTED BY CHRYSLER CORPORATE CUSTOMER SERVICE TO SEND CAR TO CHRYSLER DEALER BEFORE THEY WOULD DISCUSS MY ISSUES. THE CHRYSLER DEALER I WAS TOLD TO USE BROKE DOWN THE ENGINE ONLY TO TELL ME THEIR DIAGNOSIS IS "ENGINE IS BLOWN" CHRYSLER THEN REFUSED TO ASSIST AND I'M OUT $1060 FOR A DIAGNOSIS I DIDN'T NEED. I KNEW MY ENGINE WAS BLOWN THE DAY IT HAPPENED. I AM LOOKING FOR SOME ASSISTANCE ON REPAIRS AND DON'T THINK I'M OUT OF LINE THINKING CHRYSLER SHOULD PAY FOR ALL REPAIRS BUT I'M BEING REALISTIC IN THINKING THEY WON'T. *TR

2010 ENGINE SHUT DOWN WITH ONLY 105,000 MILES. I HAD REPLACED THE EGR VALVE COVERED UNDER WARRANTY WHEN CHECK ENGINE LIGHT CAME ON. PERFORMED REGULAR OIL CHANGES UP UNTIL THE ENGINE FAILED. NEW REPLACEMENT ENGINE WAS INSTALLED IN 2010. IN SEPTEMEBER 2014 ENGINE FAILED AGAIN ON THE HIGHWAY GOING 55 MPH. ENGINE WAS DIAGNOSED BY CHRYSLER DEALER AS ENGINE FAILURE DUE TO OVER HEATED ROCKER ARM, CAM SHAFT AND LIFTERS. CHRYSLER IS NOT OFFERING ANY ASSISTANCE THIS SECOND TIME AROUND. I AM ALSO OUT $1060 DOLLARS PAYABLE TO THE DEALER FOR THEIR DIAGNOSIS TELLING ME SOMETHING I ALREADY KNEW. CHRYSLER CUSTOMER SERVICE HAD TOLD ME TO TAKE IT TO THE DEALER BEFORE THEY WOULD DISCUSS ANY POTENTIAL FINANCIAL ASSISTANCE. NOW THAT THE DIAGNOSIS IS ENGINE FAILURE THEY ARE NOT WILLING TO PROVIDE ANY AIDE. INFORMATION I HAVE BEEN GATHERING INDICATES THIS WAS NOT A GOOD ENGINE IN EITHER THE 2005 OR 2006 LIBERTYS. I NEED SOME HELP PURSING HELP FROM CHRYSLER. PLEASE ADVISE. *TR

MAKING A LEFT TURN ONTO A MAJOR ROUTE AT 30 MPH WHEN ALL OF A SUDDEN THE VEHICLE TAKES OFF ON IT'S OWN AND BEGINS TO SWERVE PICKING UP SPEED WHILE BOTH MY FEET ARE OFF OF THE PEDALS. IT HITS ONE CONCRETE WALL ON A BRIDGE AND PROCEEDS TO CROSS YELLOW LINE PICKING UP MORE SPEED BEFORE SMASHING STRAIGHT INTO OTHER CONCRETE WALL. IT'S THE ONLY THING THAT STOPPED THIS VEHICLE FROM CONTINUING ON. AIR BAGS WENT OFF AND SPLIT EXPELLING STRANGE ODOR. A JEEP DEALER COMMENTED THAT EITHER A SENSOR WENT OR ACCELERATOR PEDAL HAD STUCK. I COULD NOT STRAIGHTEN THE VEHICLE OUT BY STEERING AT ALL.

TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. AFTER REFUELING THE VEHICLE, THE CONTACT NOTICED FUEL LEAKING FROM THE FUEL TANK. DUE TO THE FAILURE, THE ODOR OF FUEL WAS PRESENT IN AND AROUND THE VEHICLE. THE CONTACT NOTIFIED THE AUTHORIZED DEALER SEVERAL TIMES AND WAS WAITING FOR A REMEDY TO BE DETERMINED. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.

MY JEEP LIBERTY IS INCLUDED IN THE MASSIVE JEEP RECALL OF VEHICLES THAT MAY EXPERIENCE A FIRE IN THE EVENT OF A REAR END COLLISION. I WOULD LIKE TO KNOW HOW MUCH LONGER I HAVE TO WAIT TO RECEIVE THE REPLACEMENT EQUIPMENT, OR DO I NEED TO LEAVE MY FAMILY WITH INSTRUCTIONS TO FILE A LAWSUIT IN THE EVENT THAT I AM INVOLVED IN AN ACCIDENT AND BURNED TO DEATH IN MY CAR. *TR

I AM A FLEET MANAGER WITH THE COLORADO DEPARTMENT OF TRANSPORTATION. WE POSSESS SEVERAL OF THESE RECALLED VEHICLES. THE RECALL STATES THAT THE FUEL TANK IS VULNERABLE TO FUEL LEAKAGE IN THE EVENT OF A REAR END COLLISION. CHRYSLER'S FIX IS TO INSTALL A TRAILER HITCH TO SERVE AS ADDITIONAL STRUCTURAL REINFORCEMENT. I RECEIVED THREE RECALL NOTICES SOME MONTHS AGO. THOSE NOTICES STATED THAT AT THAT TIME, CHRYSLER DID NOT HAVE SUFFICIENT PARTS TO EFFECT THE REPAIRS, BUT THAT THEY WOULD CONTACT US WHEN THE PARTS WERE IN STOCK. WE HEARD NOTHING FROM CHRYSLER, WHEN I RECEIVED NOTICES FOR 15 MORE VEHICLES. I CONTACTED CHERRY CREEK DODGE AND WAS TOLD THAT THEY HAD 5 HITCHES IN STOCK. WHEN MY STAFF DROPPED OFF A VEHICLE FOR REPAIR, THEY WERE TOLD WE WOULD HAVE TO TAKE THEM TO COLORADO CHRYSLER GOING FORWARD. I CALLED COLORADO CHRYSLER TO SEE IF THEY HAD PARTS. I WAS TOLD THEY DID NOT, AND THEY DID NOT EXPECT TO SEE ANY UNTIL THE END OF OCTOBER. THEY SAID THEY WERE NOT PERMITTED TO ORDER ANY, AND THAT THEY WERE LIMITED TO AN AUTOMATIC REPLENISHMENT OF 5 HITCHES PER MONTH. NEEDLESS TO SAY, THIS IS RIDICULOUS. THESE VEHICLES HAVE A SAFETY ISSUE, AND THE CHRYSLER DEALERS ARE DRAGGING THEIR FEET ON REPAIRING THEM. MEANWHILE, I HAVE EMPLOYEES DRIVING UNSAFE VEHICLES. I SUSPECT THAT SINCE THE NEWEST VEHICLES AFFECTED BY THIS RECALL ARE 7 YEARS OLD, THEY ARE BEING CYNICAL AND BETTING THAT MOST OF THESE VEHICLES WILL BE OFF THE ROAD SOON, SO IF THEY CAN DRAG OUT THE PROCESS IT WILL SAVE THEM MONEY. THIS IS COMPLETELY UNACCEPTABLE! *TR

TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE DEALER STATED THAT THE PARTS NEEDED FOR THE REPAIR WERE UNAVAILABLE. THE CONTACT WAS LATER INFORMED THAT THE PARTS WERE ORDERED AND WOULD TAKE FOUR TO SIX WEEKS TO ARRIVE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I HAVE YET TO BE CONTACTED BY THE DEALER ABOUT HAVING THIS REPAIR COMPLETED. WHEN I CALLED TO INQUIRE ABOUT A TIMELINE FOR THE REPAIR, I WAS TOLD "IF YOU WOULD HAVE READ THE NOTICE, YOU WOULD KNOW THAT THEY WOULD CONTACT YOU WHEN THEY HAVE THE PARTS ". *TR

TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V25200 (STRUCTURE, GASOLINE AND FUEL PROPULSION SYSTEM) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER WAS UNABLE TO PROVIDE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

WHILE DRIVING APPROXIMATELY 45 MPH VEHICLE'S PRIMARY BRAKE SYSTEM FAILED. THE VEHICLE WAS ABLE TO BE STOPPED USING THE EMERGENCY BRAKE. INSPECTING THE BRAKE SYSTEM IT WAS IDENTIFIED THAT THE FRONT DRIVER SIDE BRAKE LINE HAD CORRODED. *TR

TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I RECEIVED A LETTER NOTIFYING ME THAT THERE WAS A RECALL ON MY VEHICLE IN LATE AUGUST OF 2014. I HAVE CALLED THE JEEP RECALL CENTER 4 TIMES SINCE THEN AND I STILL HAVE NOT HAD MY JEEP REPAIRED. THE LAST TIME I CALLED ON JANUARY 29TH, 2015 THE CUSTOMER SERVICE REPRESENTATIVE PUT ME IN CONTACT WITH KENDALL DODGE IN MIAMI. I SPOKE TO [XXX] FROM THE CAR DEALERSHIP AND SHE ADVISED ME THAT I WAS FOURTH ON THE WAITING LIST FOR THIS REPAIR. IT IS NOW FEBRUARY 12TH, 2015 AND I HAVE NOT HEARD ANYTHING FROM KENDALL DODGE OR THE JEEP RECALL CENTER. HOW MUCH LONGER DO I HAVE TO WAIT FOR SUCH A SIMPLE REPAIR OF MY JEEP? ...UPDATED 05/14/15 *BF THE CONSUMER STATED THE VEHICLE WAS REPAIRED. UPDATED 05/28./15*JB INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

2005 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO REAR STRUCTURE REINFORCEMENT RECALL NOTICE ISSUES. *SMD ACCORDING TO THE RECALL NOTICE, THE PARTS WERE NOT AVAILABLE. RECALL # 13V252000. *JB

MY JEEP HAS BEEN ON A WAITING LIST FOR A YEAR NOW FOR THE FUEL TANK RECALL EVERY TIME I CALL THE DEALERSHIP THEY SAY CALL US BACK IN A COUPLE MONTHS TO SEE WHERE WE ARE ON THE LIST I DON'T FEEL IT SHOULD TAKE THIS LONG TO BE FIXED

TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

DRIVERS SIDE SEAT BELT BECOMES UNBUCKLED WITHOUT WARNING. REQUIRED REPLACEMENT OF SEAT BELT RECEPTACLE ASSEMBLY. THIS EXACT SAME PROBLEM ALSO OCCURRED ON MY SONS 2005 JEEP LIBERTY.

2005 JEEP LIBERTY. CONSUMER WAS TOLD THE RECALL COULD NOT BE PERFORMED ON THE VEHICLE DUE TO CORROSION. RECALL # 13V252000. *SS

TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE AND STRUCTURE) AND STATED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NUMBER TWENTY-NINE ON THE WAITING LIST. THE MANUFACTURER WAS NOTIFIED OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 01/09/15*LJ UPDATED 01/13/15 UPDATED 1/21/15*CN UPDATED 01/26/15*JB

I WAS DRIVING IN THE DARK AND SUDDENLY MY HEADLIGHTS ON MY JEEP LIBERTY SUDDENLY SHUT OFF AND DID NOT COME BACK ON UNTIL I RESTARTED MY VEHICLE. THIS HAS HAPPENED NUMEROUS TIMES. *TR

I AM COMPLAINING BECAUSE LIKE 2 YEARS AGO A RECALL WAS ISSUED FOR MY JEEP LIBERTY 2005, DUE TO DESIGN DEFECT OF PLACING THE FUEL TANK AT THE END OF THE VEHICLE. SUPPOSED TO BE ADDRESSED BY ADDITION OF A TRAILER HITCH. I HAVE HEARD NOTHING FURTHER IN THESE 2 YEARS. NO NOTICE OF RECALL, NO NOTICE OF HOW TO GET IT WORKED ON. HOW LONG CAN THIS BE IGNORED BY CHRYSLER? DO THEY HAVE ANY INTENTION OF ABIDING BY THE DECISION. *TR

A CAR GOT HIT BY A SEMI AND SPUN AROUND ON THE INTERSTATE AND HEADING STRAIGHT TOWARD ME, I STOPPED BUT STILL GOT HIT IN THE FRONT END ON THE DRIVERS SIDE (AIRBAG DID NOT DEPLOY) THEN I WAS HIT BY A SEMI ON THE BACK PASSENGER SIDE. HAD SIT BELT ON BUT STILL GOT JERKED AROUND AND INJURED MY NECK & BACK, MY RIGHT ARM HIT THE STEERING WHEEL AND SUSTAINED AN INJURY AS WELL (STILL GOING TO DOCTOR FOR ARM AND CHIROPRACTOR FOR NECK AND BACK). MY JEEP WAS TOTALED. *TR

TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). HOWEVER, THE PARTS NEEDED WERE NOT AVAILABLE. THE CONTACT MENTIONED THAT THE MANUFACTURER HAD EXCEEDED THE AMOUNT OF TIME TO REMEDY THE PROBLEM. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 10/07/14*LJ UPDATED 5/13/2015 *JS

I NEED TO REPORT THAT [XXX] WAS IN AN ACCIDENT TODAY IN THE 05 JEEP LIBERTY. LOCATION WAS EAST BOUND SERVICE ROAD AT GREATSOUTH WEST HWY AND INTERSTATE 20 GRAND PRAIRIE TEXAS, ON AUGUST 17, 2014, AT APPROXIMATELY 2:00PM. SHE WAS ATTEMPTING TO ENTER ONTO I-20 AND DUE TO THE RAIN LOST CONTROL AND CAUSING HER TO TRAVEL OFF THE ROAD AND STRIKE INTO A COVERT DRAIN( DUE TO HYDRO PLAINING.AND THE AIR BAGS DID NOT DEPLOY) . LOCATION WAS EAST BOUND SERVICE ROAD AT GREAT SOUTH WEST HWY AND INTERSTATE 20 GRAND PRAIRIE TEXAS, SHE WAS TAKE BY AMBULANCE (GRAND PRAIRIE FIRE AND RESCUE) TO MEDICAL CENTER HOSPITAL AT 3301 MEDLOCK ARLINGTON, TEXAS. SHE RECEIVED X-RAYS, CAT SCAN, AND SUTURES IN THE FACIAL AREA DISCHARGED. THE VEHICLE HAD TO BE TOWED FROM THE SCENE. ING SHE WAS TAKE BY AMBULANCE (GRAND PRAIRIE FIRE AND RESCUE) TO MEDICAL CENTER HOSPITAL AT 3301 MEDLOCK ARLINGTON, TEXAS. SHE RECEIVED X-RAYS, CAT SCAN, AND SUTURES IN THE FACIAL AREA DISCHARGED. THE VEHICLE HAD TO BE TOWED FROM THE SCENE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

SAFETY RECALL ON VEHICLE, RECEIVED NOTICE TO REPAIR, MADE APPOINTMENT WITH ELLIS JEEP, CANOGA PARK, CA. WHEN I ARRIVED AT ELLIS JEEP THEY DID NOT HAVE THE PART REQUIRED AND MADE MANY EXCUSES EXCLUDING WHY THEY DID NOT NOTIFY BY PHONE THEY DID NOT HAVE THE PART AND TO RESCHEDULE. I TOOK MY RIDE AWAY AND RETURNED HOME. I THEN CALLED VAN NUYS JEEP AND TOLD THEM THE PROBLEM, THE SERVICE MANAGER WAS VERY KIND AND ASKED IF I COULD BRING THE JEEP TO THEM AND HE WOULD SQUEEZE IT IN THAT DAY. I DROVE OVER TO THAT DEALERSHIP AND THE MANAGER FOUND A WAY TO DEAL WITH THE REPAIR WITHIN TWO HOURS. PRAISE IS DESERVED BY VAN NUYS JEEP AND DISGRACE UPON ELLIS JEEP. *TR

TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PARTS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE DELAY. THERE WERE NO FAILURES AT THIS TIME.

THE WINDOW REGULATOR (POWER WINDOWS) DECIDED TO NO LONGER HOLD UP THE WINDOW (IT RARELY GETS USED). WAS PARTIALLY DOWN SO I WENT TO OPEN THE REAR DRIVERS SIDE DOOR AND IT WOULD NOT OPEN. I WANTED TO PROP THE WINDOW UP WHICH I WAS ABLE TO DO WITH A SUCTION CUP. I HAVE READ MANY MANY COMPLAINTS ABOUT THIS HAPPENING ON THESE VEHICLES. SEEMS LIKE A PROBLEM THE MANUFACTURER SHOULD HAVE TO REPAIR VIA RECALL. *TR

TL* THE CONTACT OWNED A 2005 JEEP LIBERTY. WHILE DRIVING 45 MPH, THE TRANSMISSION SLIPPED AND BECAME STUCK IN THIRD GEAR. THE CONTACT NOTICED SMOKE NEAR THE REAR OF THE VEHICLE AND FLAMES RISING UNDERNEATH THE VEHICLE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

2YEARS AGO WAS TOLD MY DAUGHTERS JEEP WAS NOT SAFE IF HIT FROM BEHIND DUE TO GAS TANK.THEY SAID THEY WOULD INSTALL A RECEIVER TO BLOCK IMPACT AREA .I KEEP GETTING THE RUN AROUND ON WHEN I CAN GET IT FIXED. *TR

TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT STATED THAT WHEN REFUELING THE VEHICLE, FUEL WOULD SPEW OUT THE FILLER NECK AS A RESULT THE CONTACT WOULD BE COVERED IN FUEL. THE VEHICLE WAS TAKEN TO A DEALER WHERE A TECHNICIAN ADVISED THAT THE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 204,000.

I HAVE CALLED MY LOCAL JEEP DEALER SCAP MOTORS IN FAIRFIELD, CT. THEY STILL DO NOT HAVE THE TOW HITCHES FOR THE NHTSA RECALL ON MY 2005 JEEP LIBERTY! THIS HAS BEEN OVER 1 YEAR! I WAS ALMOST HIT IN THE REAR BY A TRUCK 2 WEEKS AGO & AM VERY CONCERNED. I WILL SUE JEEP/ CHRYSLER IF ANY THING HAPPENS TO MY CAR. I HAVE CALLED SCAP 3-4 TIMES & WAS PROMISED BY THEM & ALSO BY JEEP/CHRYSLER THAT THE PARTS FOR THIS RECALL WOULD BE IN BY 7/2014. IT IS AUGUST AND THERE IS NO DATE IN SIGHT. ARE THEY VIOLATING A NHTSA LAW BY NOT PERFORMING THIS MANDATORY RECALL???? IF THEY ARE PLEASE PROSECUTE & GET THE PARTS SENT TO THE DEALERS! I AM DRIVING AN UNSAFE VEHICLE! *TR

2005 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO THE EXTENSIVE AMOUNT OF TIME SINCE RECALL NOTICE AND NO ATTEMPT TO REMEDY THE SITUATION. *SMD THE CONSUMER STATED IT HAS BEEN OVER A YEAR SINCE, HE RECEIVED THE RECALL NOTICE. THE CONSUMER REFERENCED RECALL # 13V252000. *JB

I HAVE A 2005 JEEP LIBERTY THAT EVERY TIME I FILL THE GAS TANK UP IT DOES NOT SHUT THE GAS NOZZLE OFF AND ALWAYS BACK FLOWS OUT AND RUNS DOWN THE SIDE OF MY JEEP. *TR

WHILE FUELING UP AT THE PUMP, THE GAS STATIONS PUMPS AUTOMATIC SHUT OFF IS TRIGGERED VARIOUS TIMES WHILE FILLING, RESULTING IN GASOLINE OVERFLOWING ON THE SIDE OF THE VEHICLE AND RESULTING IN A PUDDLE ON THE FLOOR. THIS IS A BIG CONCERN AS THERE MIGHT BE A RISK OF FIRE/EXPLOSION. *TR

TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. WHILE DRIVING 55 MPH, THE VEHICLE SHOOK AND THE CHECK ENGINE AND MAINTENANCE INDICATORS ILLUMINATED. THE FAILURE OCCURRED FOUR TIMES. AN INDEPENDENT MECHANIC STATED THAT THE LOWER CONTROL ARMS AND LOWER BALL JOINT NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 136,000.

I HAD TURNED INTO THE PARKING LOT AND THE LOWER BALL JOINT ON THE PASSENGER SIDE HAD BROKE. I HAD THIS TAKEN CARE OF BY A NON JEEP DEALER DUE TO SHORT ON FUNDS TO HAVE IT DONE BY A JEEP DEALER, AT THE TIME THIS HAPPENED DID NOT KNOW JEEP WOULD HAVE COVERED THE COST OF THE REPAIRS SINCE THIS ISSUE WAS A RECALL ISSUE THAT HAD BEEN FIX BACK IN 2007. THIS JEEP I HAD PURCHASED USED IN DEC 2013. I HAD CALLED JEEP CORP TO CHECK ON RECALLS AFTER I HAD FIRST PURCHASED. FOUND THINGS WERE FIXED BUT WAS NOT TOLD THERE WAS A 10 YEAR WARRANTY ON THAT WORK THAT WAS DONE BACK IN 2007 BY THE PREVIOUS OWNER. IF I WOULD HAVE KNOW THAT AT THE TIME I HAD THIS ISSUE AGAIN ON JULY 26 2014 I WOULD HAVE TAKEN IT TO THE JEEP DEALER, BUT BECAUSE I DID NOT HAVE A LOT OF MONEY I HAD IT FIXED BY ANOTHER AUTO REPAIR SERVICE. I WOULD LIKE TO BE REIMBURSED FOR THE COST AT 534.40 I HAD TO PAY IN JULY 2014 FOR ISSUES WITH THE SAME THAT WERE RECALLED AND FIXED BACK IN 2007. I HAD CALLED TODAY TO FIND OUT WHAT I COULD DO AND WAS TOLD NOTHING NOW SINCE I HAD IT FIXED BY A NON JEEP DEALER. I REALLY THINK IT SHOULD BE REIMBURSED DO TO THE FACT I HAD TO HAVE THIS FIXED AFTER IT WAS RECALL AND FIXED BY A JEEP DEALER AND IT STILL BROKE. I HAVE THE RECEIPT FOR THE REPAIRS THAT WERE DONE JULY 2014. *TR

TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE CONTACT STATED THAT THE PART NEEDED WAS UNAVAILABLE IN ORDER TO PERFORMED THE RECALL REPAIRS. THE DEALER WAS UNCERTAIN WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 9/4/14*CN THE VEHICLE WAS FIXED. UPDATED 09/17/15

TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO SERVICE THE VEHICLE UNDER THE RECALL. THE DEALER WAS UNCERTAIN OF WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

A SLIGHT BUMP TO THE IGNITION SWITCH CAUSED IT TO SHUT OFF. A STOP AND RESTART TURNED ON THE CAR WITHOUT ISSUE. *TR

THE FUEL AND WATER SEPARATOR IS LEAKING DIESEL FUEL FROM THE HEATER ELECTRICAL LINES. THIS IS ACTUALLY THE SECOND TIME THIS HAS OCCURRED. THE FIRST TIME IN 2008 THE VEHICLE WAS IDLING WHEN THE WIRES BEGAN TO SMOKE. TOOK IT INTO REPAIR THE PROBLEM AND DIDN'T THINK ANYTHING OF IT. NOW THE SAME THING IS HAPPENING AGAIN WHICH UPON FURTHER RESEARCH HAVE FOUND THIS TO BE A COMMON ISSUE WITH THE CRD'S. THIS CAR IS A FIRE HAZARD NOT TO MENTION THE STALLING AND LOSS OF POWER DUE TO AIR BEING PUMPED INTO THE FUEL LINES. MY CHILD IS NOT SAFE DRIVING THIS CAR. *TR

TL* THE CONTACT OWNS A 2005 JEEP LIBERTY SPORT. THE CONTACT STATED THAT WHILE DRIVING 5 MPH, THE VEHICLE SHUDDERED AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL FILTER BRACKET NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE PART NOT BEING AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

MY 2005 JEEP LIBERTY DRIVER SIDE SEAT BELT RANDOMLY UNLATCHES, SOMETIMES UP TO 3 TIMES IN 20 MINUTES AS OF THIS WEEK. THE PROBLEM BEGAN ONE WEEK IN JULY 2014 OUT OF NOWHERE. I CALLED CHRYSLER AT 1-888-992-1997, SPOKE WITH A WOMAN NAMED [XXX], GAVE HER MY VIN NUMBER, AND ASKED IF THEY WOULD REPLACE THE SEATBELT GIVEN THE 2002 RECALL OF JEEP LIBERTY SEAT BELTS DUE TO THE SAME PROBLEM. SHE SAID THEY WOULD NOT. SHE ADVISED ME TO FIX IT ON MY OWN, AND TO SAVE MY RECEIPTS IN CASE ONE DAY JEEP DOES TO DECIDE TO RECALL MY YEARS SEAT BELTS. I USE MY JEEP LIBERTY 2005 TO DRIVE MY TWO CHILDREN UNDER THREE. THEIR CAR SEATS RELY ON THE JEEP LIBERTY 2005 SEAT BELT AS WELL. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

WE HAVE BEEN ATTEMPTING FOR MONTHS TO GET THE TRAILER HITCH INSTALLED AS A RESULT OF RECALL N46/NHTSA 13V-252, BUT THE ARRIGO DODGE DEALERSHIP IN WEST PALM SAYS CHRYSLER HAS NOT GIVEN THEM THE PARTS TO COMPLY WITH THE RECALL. THEY ALSO REFUSE TO PROVIDE A LOANER CAR IN THE INTERIM. PLEASE HELP. *JS

SEAT BELT COMPLAINT AFTER ARRIVING FOR AN APPOINTMENT, I WAS UNABLE TO EXIT MY 2005 JEEP LIBERTY RENEGADE BECAUSE THE DRIVER'S SEAT BELT LATCH WOULD NOT RELEASE. IT TOOK SEVERAL MINUTES TO GET IT TO DO SO. LATER, WHEN WE WERE SHOPPING, MY HUSBAND COULD NOT GET THE LATCH TO ENGAGE AS WE ATTEMPTED TO LEAVE. THE RED PUSH PORTION OF THE RELEASE LATCH WOULD NOT FUNCTION. THE RED PUSH PORTION OF THE LATCH WAS DEPRESSED, AND IT WOULD NOT DISENGAGE FOR SEVERAL MINUTES. WE WERE STUCK IN THE PARKING LOT WHILE WE STRUGGLED WITH THIS ISSUE. EITHER WAY, THIS IS A DANGEROUS ISSUE. IN AN EMERGENCY, WILL I BECOME TRAPPED AND UNABLE TO ESCAPE? TO BE SAFE, WE MUST BE RESTRAINED, BUT IT APPEARS THIS SEAT BELT IS NOT DOING ITS JOB. MY HUSBAND TOOK OUR 2005 JEEP LIBERTY RENEGADE TO THE DEALERSHIP, AND THEY MERELY TOLD HIM THESE THINGS WEAR OUT. REALLY? MY 19-YEAR-OLD HONDA'S SEAT BELTS ARE STILL JUST FINE! THINGS LIKE THIS SHOULD NEVER "WEAR OUT" ON A VEHICLE. HUGE SAFETY ISSUE! TO MAKE MATTERS WORSE, THE PART WILL TAKE AT LEAST 10 DAYS TO ARRIVE, AND WE WILL BE CHARGED TO REPLACE IT. THIS SEEMS VERY WRONG! *TR

I WAS COMING HOME THE DAY BEFORE THE HOLIDAY. IT WAS A BUSY DAY AROUND 4:30 PM. I BEGAN HEADING DOWN THE HEEL AND THE CAR JUST TURNED OFF. I WAS UNABLE TO RESTART, STEER, BRAKE OR CONTROL ANY ASPECT OF THE CAR. UNFORTUNATELY WHEN THE CAR STOPPED, IT THREW ME FORWARD INTO THE DASH. FORTUNATELY, THE GENTLEMAN THAT WAS IN FRONT OF ME SAW ME WAVING AND YELLING I COULDN'T STOP AND RISKED HIS LIFE BY PULLING IN FRONT OF THE ONCOMING TRAFFIC TO ALLOW MY CAR TO CONTINUE SOARING DOWN THE HILL. ONCE I REACHED THE BOTTOM OF THE HILL, MY VEHICLE CAME TO REST BETWEEN TWO LANES OF A FOUR LANE ROAD. MIND YOU THIS ROAD HAS HILLS COMING FROM BOTH WAYS. FORTUNATELY AGAIN, A TOW TRUCK DRIVER CAME ALONG AND STOPPED TRAFFIC UNTIL HE COULD SAFELY TOW ME INTO MY DRIVEWAY (FREE OF CHARGE). WHEN I TRIED STARTING THE VEHICLE AGAIN IT RAN LIKE IT WAS ABOUT TO BLOW UP AND RATTLED SOMETHING TERRIBLE. I CONTACTED CHEVROLET AND THEY EXPLAINED THAT THEY HAD NEVER HEARD OF ANY SUCH SITUATION REGARDING MY TYPE OF VEHICLE. HOWEVER, AS THE STORIES BEGAN SPILLING INTO THE MEDIA, IT WAS LIKE RELIVING THAT MOMENT OVER AND OVER AGAIN, BUT UNFORTUNATELY FOR SOME THEIR SITUATION DIDN'T TURN OUT AS WELL. HOW LONG WILL THIS MAJOR MOTOR COMPANY BE ABLE TO RISK HUMAN LIVES JUST TO MAKE A PROFIT. WHY DON'T THEY JUST ADMIT THAT THEY USED DEFECTIVE PARTS TO MAKE A BIG PROFIT AND IT HAS NOW BACK FIRED. *TR

TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS WITH THE 4X4 ACTIVATED, THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN TO DEALER, WHO DIAGNOSED THAT THE DRIVE SHAFT NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 126,000.