NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2011 Jeep Liberty. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
Always had Transmissions / power train problems with it until now my mechanic and his Transmissions specialist said that I need a new transmission. They and all other mechanics and people who owned these jeeps or known people who owned these jeeps said they have major Transmissions / power train problems that eventually require new Transmissions on short timings compared to all other vehicles.
Upon inspection, significant underbody rust
Everytime I get gas the full tank spits gas back at you which gets everywhere drips down the vehicle on to the ground. Very dangerous.
The airbag light came on and the computer indicated it's the clock spring. I know that this is a safety issue as I've had the same issue with a previous car in which it was recalled.
The contact owns a 2011 Jeep Liberty. The contact stated that while driving at unknown speeds, the horn was pressed; however, the horn failed to function as intended. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 169,000.
The contact owns a 2011 Jeep Liberty. The contact stated while starting the vehicle, the contact heard a clicking sounding and the vehicle lunged forward. The check engine warning light was illuminated. The vehicle was taken an independent mechanic and the contact was informed that the vehicle needed to be diagnosed by a dealer. The contact was referred to the dealer. The dealer was contacted but no assistance was provided. The manufacturer was not contacted. The failure mileage was 73,000.
The contact owns a 2011 Jeep Liberty. The contact stated while adding fuel to the vehicle, there was no indication that the fuel tank was full, and fuel splashed outside of the vehicle. The local dealer was not contacted. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure. The failure mileage was approximately 104,000.
The transmission doesn’t work properly. It has trouble getting into second gear, at times it doesn’t change to third gear or higher. On one occasion it briefly got stuck in overdrive
AIRBAG LIGHT ON AIRBAG MAKING NOISE DOORS AND WINDOWS UNLOCK ON ITS OWN STEERING WHEEL
Faulty TIPM Several electronic issues including Electronic Throttle System. Vehicle doesn't respond due to faulty TIPM Sometimes starts very rough and stalls out
The driver side active head restraint system headrest deployed while at a stop light. The was no collision. The driver was knocked forward by the headrest in the head/neck resulting in injury. No warning lights or issues alerted to a problem or malfunction. There is no recall on this make/model. Mileage 77,000
Airbag light is on. Right front passenger door won’t lock or unlock automatically. Left front aux light inop. Not bulb related. Right front aux light goes off when right turn signal is activated.
My 2011 Jeep Liberty sport on 06-27-21, was sitting in a Super market parking lot while shopping. I returned from shopping and noticed my - Rear back door glass was completely blown out,exploded. Was it a break-in situation ? Or what caused this ? I called the police to make a report. The policeman said to contact insur. for replacement of blown out glass, and he filed his report. It is unknown my me,or policeman why this occurred. It, most definitely a Safety issue on 2011 Jeep Liberty Sport model
MY AIRBAG LIGHT CAME ON A FEW WEEKS AGO AND HASN'T STOPPED GOING ON AND OFF IT MAKES THAT ANNOYING SOUND THE WHOLE TRIP EVERY TIME I DRIVE, THE HEAT WON'T CUT ON IT BLOWS COLD AIR I'VE HAD IT LOOKED AT AND REPAIRED ALLEGEDLY BUT IT STILL WON'T BLOW HOT AIR, THE CAR KEEPS STALLING AND IT HAS COMPLETELY SHUT OFF ON ME 3 TIMES WHILE I HAVE BEEN DRIVING ONCE ON A BUSY FREEWAY I WAS LUCKILY BY GRACE OF GOD ABLE TO TURN THE WHEEL OFF TO THE SIDE OF THE ROAD BEFORE IT LOCKED I HAVE A 2 YEAR OLD DAUGHTER AND I'M CURRENTLY PREGNANT THIS IS INSANE AND NOBODY CAN TELL ME WHAT'S WRONG WITH IT OR HOW TO FIX ANY OF THESE PROBLEMS I GOT A LOAN FOR THIS CAR SO NOW I'M STUCK WITH THIS DEATH TRAP, AND NOW I'M SEEING ALL THESE COMPLAINTS ABOUT THE SAME THING I'M BAFFLED BY THE NEGLECT AND LACK OF CONCERN OR CARE FOR CUSTOMERS AND THERE FAMILIES WHO RIDE IN THEIR VEHICLES SAFETY, I WOULD THINK IT WOULD BE A NO BRAINER TO RECALL THE WHOLE CAR IF YOU CAN'T FIX THE SAFETY CONCERNS OR DON'T HAVE A SOLUTION, I NEED A CAR TO DRIVE I'M WASTING SO MUCH MONEY ON RENTALS BECAUSE I HAVE NO OPTIONS WITH THIS JEEP I NEED A SOLUTION THIS IS CRAZY I RELY ON MY VEHICLE FOR WORK AS I DO UBER EATS AND GRUB HUB I NEED HELP!!
MY VEHICLE WAS IN MOTION AND I WAS DRIVING ON A THREE LANE STREET WITH A SPEED LIMIT OF 45 MPH WHEN THE ABS BRAKE SYSTEM SUDDENLY SEIZED. THE BRAKES REMAINED ENGAGED AND THE ONLY WAY I COULD DRIVE MY CAR WAS TO PUT IT IN REVERSE, THEN NEUTRAL THEN DRIVE. MY ENTIRE DRIVE HOME I COULD HEAR THE BRAKES AND WHENEVER I HAD TO STOP AT A STOP SIGN THE BRAKES WOULD LOCK.
HI THE MAIN CONCERN AND PROBLEM WITH THIS CAR IS THE SKY SLIDER! MILLIONS OF PEOPLE ARE EXPERIENCING THIS ISSUE ALL AROUND. IT FAILED ME RIGHT AWAY! AFTER ON INCIDENT WHEN I WAS DRIVING ON HIGHWAY THE SKY SLIDER JUST CAME OFF!!! IT ALMOST CAUSED MULTIPLY ACCIDENTS! YOU CAN'T EVEN FIND THE PARTS SINCE JEEP STOP MAKING KNOWING THAT THE MESSED UP !
THE TIPM IN MY JEEP IS MESSING UP AND CAUSING ENGINE STALLING, RADIO FAILURE, ETC. I HAVE A BLUE DRIVER THAT CONSTANTLY GIVES ME CODES RELATED TO THIS PART DEFECT. I'VE ALSO GOT AN AIRBAG LIGHT COMING ON ALL THE TIME AND YET MY VIN SHOWS NO RECALLS FOR THIS PART. IF I GET INTO AN ACCIDENT MY AIRBAG MIGHT POSSIBLE FAIL. MY ENGINE HAS ALMOST STALLED 3-4 TIMES SINCE I'VE OWNED IT EITHER FROM A STOP LIGHT ACCELERATING OR CROSSING AT AN INTERSECTION THIS IS VERY DANGEROUS.
JEEP SKY SLIDER FULL OPEN ROOF CANNOT CLOSE. THE VEHICLE WAS STATIONARY. THIS IS AN ELECTRIC ROOF WITH NO OPTION TO MANUALLY CLOSE. *TR
I HAVE A JEEP LIBERTY 2011 W/ A SKY SLIDER ROOF- WHERE THE ENTIRE ROOF IS FABRIC AND SLIDES BACK. IT STOPPED WORKING & WOULDN'T SHUT ON TUESDAY AND THE ONLY PLACE THAT COULD PUT IT INTO A GARAGE AND LOOK AT IT BEFORE THE RAIN- WAS THE DEALERSHIP. I HEARD BACK FROM THEM TODAY- THEY NO LONGER MAKE THE PART THAT'S BROKEN. THEY WERE ABLE TO SHUT THE ROOF, BUT I CAN NEVER OPEN IT AGAIN B/C IT WON'T SHUT AND I'LL HAVE TO PAY THEM $243 AGAIN TO CLOSE IT. I'M READING ONLINE THAT THIS IS A COMMON PROBLEM ' AND EVEN WHEN THE ROOF IS SHUT IT- WIND CAN GET UNDER IT AND BLOW COMPLETELY OFF- POTENTIALLY CAUSING ACCIDENTS IF IT WERE TO RIP COMPLETELY OFF. I CAN'T BELIEVE THIS HASN'T BEEN RECALLED. I KNOW ITS COMMON FOR PLACES TO STOP MAKING PARTS AFTER 10 YEARS, BUT THERE SHOULD BE SOME RESOLUTION OFFERED TO SHUT YOUR ROOF WITH REASSURANCE IT WON'T RIP OFF AND HURT SOMEONE. I'M PRETTY MUCH SCARED TO DRIVE MY JEEP OVER 50 MPH NOW AND JEEP BASICALLY JUST THREW ME BACK OUT IN THE WORLD WITH NO WAY TO FIX IT BECAUSE THEY HAVE NO WAY TO FIX IT. THIS IS NO WAY FOR A COMPANY TO PERFORM . I WAS A LOYAL JEEP OWNER SINCE 1997! HERE ARE SOME PICS OF OTHER PEOPLES ROOFS FLYING OFF. *TR
PASSENGER AIRBAG LIGHT STAYS ON ON THE DASH
PURCHASED VEHICLE USED IN JANUARY 2020. FIVE DAYS LATER, THE FIRST DTC ILLUMINATED, AND IT HAS BEEN AN ABSOLUTE NIGHTMARE EVER SINCE. SO FAR I HAVE REPLACED THE PURGE VALVE, WATER PUMP, SERPENTINE BELT, RADIATOR, ALTERNATOR, PCV VALVE, TENSIONER ASSEMBLY, FRONT BRAKES, LEFT EXHAUST MANIFOLD, DOOR SEALS, SWAY BAR BUSHINGS/LINKS - ALL WITHIN THE FIRST 10,000 MILES. BRAKE CALIPER PISTONS SEIZED AND LOCKED, CAUSING BRAKES TO SMOKE AND OVERHEAT, DISCOVERED EXHAUST LEAK ONLY AFTER DEVELOPING SYMPTOMS OF CARBON MONOXIDE POISONING. EVEN AFTER ALL OF THAT, THE VEHICLE STILL SOUNDS AWFUL AND HAS SERIOUS PERFORMANCE ISSUES. I FULLY EXPECT THAT THE ENGINE WILL BE TOAST ANY DAY, AND I STILL HAVE ALMOST THREE YEARS WORTH OF PAYMENTS LEFT ON IT.
DURING FILLING UP WITH GAS, WITH THE VEHICLE PARKED ON LEVEL GROUND WITH ENGINE OFF, THE FUELING NOZZLE WILL CLICK OFF WHEN THE TANK IS FULL. HOWEVER, APPROXIMATELY 1 SECOND AFTER THE NOZZLE CLICKS OFF, A SIGNIFICANT AMOUNT OF FUEL SURGES BACK OUT ONTO THE SIDE OF THE VEHICLE, THE OPERATOR, AND THE GROUND. ESTIMATE ABOUT 1-2 CUPS OF FUEL. THIS HAPPENS REGARDLESS OF WHETHER FUELING FAST OR SLOW. ! ASIDE FROM DAMAGING THE PAINT AND FINISH ON THE VEHICLE, FUEL SPLASHING ONTO THE OPERATOR CREATES A VERY HAZARDOUS SITUATION!
THE AIR BAG DASH LIGHT HAS RECENTLY COME ON, AFTER THE MECHANIC TRIED UNSUCCESSFULLY TO RESET IT THE SAME ERROR MESSAGE POPS UP. WHEN THE COMPUTER IS CONNECTED IT SHOWS THE ONLY AIRBAG AFFECTED IS THE ONE IN THE STEERING WHEEL. THIS VEHICLE HAS NEVER BEEN IN A CRASH, MUCH LESS ANYTHING TO CAUSE THE AIRBAG TO DEPLOY SO IT IS THE ORIGINAL. IT STAYS ON CONSISTENTLY ANYTIME THE KEY IS IN THE ON/STARTED POSITION
WHEN THE HELL IS CHRYSLER GOING TO TAKE THE FUEL OVERFLOW/SPILLAGE ISSUE SERIOUSLY! RATHER THAN JUST CHARGING THEIR CUSTOMERS $1200 MORE TO REPLACE TANK, REPLACE THE CHECK VALVE IN THE TANKS! JEEZUS!!!! HTTPS://YOUTU.BE/V4DXHSACHB4 IT AFFECTS SO MANY FREAKING PEOPLE. GET YOUR HEADS OUT OF YOUR BUTTS AND DO SOMETHING ABOUT IT INSTEAD OF STICKING YOUR HEADS IN THE SAND AND NOT GIVING A CRAP HOW MANY PEOPLE ARE GETTING COVERED IN GASOLINE FOR EFF'S SAKE! C'MON PEOPLE...CHIME IN. THESE A-HOLES AREN'T GOING TO DO ANYTHING UNTIL WE FRIGGIN' RISE-UP, OR PEOPLE START CATCHING ON FIRE...FOR THE LOVE OF GOD!
WHEN FILLING UP THE GAS TANK, THE PUMP WILL STOP WHEN THE TANK IS FULL. THEN HOWEVER, THE TANK BURPS UP FUEL ALL OVER THE PLACE, AT LEAST A COUPLE CUPS WORTH. THIS MAKES IT IMPOSSIBLE TO FILL UP THE TANK ALL THE WAY, AND IF I DO THEN GASOLINE GETS SPILLED ALL OVER THE PLACE: THE GROUND, THE CAR BODY, AND ALL OVER THE TIRE. NOT SAFE.
TL* THE CONTACT OWNS A 2011 JEEP LIBERTY. WHILE DRIVING 35 MPH, THE CONTACT BECAME DISTRACTED AND DROVE THROUGH A RED LIGHT AND CRASHED INTO ANOTHER VEHICLE CROSSING AN INTERSECTION. THE AIR BAGS ONLY DEPLOYED ONCE THE VEHICLE WAS FULLY STOPPED, NOT UPON IMPACT. THE CONTACT' SON WAS ADMITTED TO THE HOSPITAL FOR OBSERVATION, BUT DID NOT SUSTAIN ANY MAJOR INJURIES. THE CONTACT HAD A CUT ON HER LEG THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT TOW YARD. THE VEHICLE WAS NOT TOTALED AND WAS NOT DIAGNOSED OR REPAIRED. POLICE REPORT NUMBER: 192113977 WAS FILED. THERE WERE NO RECALLS ON THE VEHICLE. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 127,000.
OIL PAN RUSTING OUT AROUND DRAIN PLUG. OIL LEAKING.
THE ALTERNATOR ON THE VEHICLE WENT WHICH AFFECTED THE BATTERY AND THE COMPUTER SYSTEM, CAR NEARLY CAUGHT ON FIRE. THE REPAIR PERSON SAID THIS SHOULD HAVE BEEN LISTED AS A RECALL BECAUSE A CERTAIN FUSE COULD HAVE AVOIDED THE PROBLEM. THE COMPUTER IS ON BACK ORDER, GOING ON 3 WEEKS AND THIS APPEARS TO BE A ONGOING PROBLEM WITH THESE VEHICLES.
WHEN GETTING GAS AT THE STATION, GAS WOULD COME BACK OUT OF THE TANK, SPILLING ALL OVER THE CAR.
TL* THE CONTACT OWNS A 2011 JEEP LIBERTY. WHILE OPERATING THE VEHICLE, WATER LEAKED INTO THE VEHICLE FROM THE SKY SLIDER ROOF. THE CONTACTED INDICATED THAT THE SKY SLIDER WOULD NOT REMAIN CLOSED WHILE DRIVING. THE VEHICLE WAS TAKEN TO GALEANA DODGE JEEP (14375 S. TAMIAMI TRL, FORT MYERS, FL) WHERE IT WAS DIAGNOSED THAT THE SKY SLIDER NEEDED TO BE REPLACED; HOWEVER, THE MANUFACTURER NO LONGER SUPPLIED THE PARTS TO REPAIR THE ROOF. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 125,000.
AIRBAG LIGHT COMES ON WHEN I STOP OR TURN MY BLINKER ON. POPS UP AND THEN TURNS OFF
TL* THE CONTACT OWNS A 2011 JEEP LIBERTY. WHILE THE CONTACT WAS FUELING THE VEHICLE, THE FUEL TANK STOPPED MIDWAY INTO FILLING UP. AS A RESULT, THE FUEL SPILLED ONTO THE GROUND. THE FUEL NOZZLE SHUT OFF REPEATEDLY, WHICH THE CONTACT FELT WAS A SAFETY ISSUE. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE DEALER WAS NOT NOTIFIED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE FAILURE MILEAGE WAS APPROXIMATELY 109,000.
AIRBAG LIGHT CONTINUES TO FLASH OFF AND ON INTERMITTENTLY. WILL THEY DEPLOY AT THE WRONG TIME OR NOT AT ALL? THERE ARE MANY COMPLAINTS ON THIS ISSUE. PLEASE LOOK INTO IT.
2011 JEEP LIBERTY WITH 76,310 EXPERIENCED IMMEDIATE AND CATASTROPHIC ENGINE FAILURE WHILE DRIVING ON A CITY STREET. JUST PRIOR TO FAILING THE OIL PRESSURE AND CHECK ENGINES LIGHTS CAME ON. A KNOCKING NOISE OCCURRED RIGHT BEFORE FAILURE. OIL BLEW FROM THE ENGINE COVERING ROADWAY UNDER THE VEHICLE. THE VEHICLE WAS ALWAYS SERVICED BY THE LOCAL JEEP DEALERSHIP PER THE RECOMMENDED SCHEDULES. THE VEHICLE WAS TOWED TO THE SAME DEALERSHIP WHERE IT WAS SERVICED. TEAR DOWN OF THE ENGINE BY JEEP CERTIFIED TECHNICIANS REVEALED SEVERAL FAILED COMPONENTS MAKING EXACT ROOT CAUSE OF FAILURE UNKNOWN. COST TO REPLACE THE ENGINE AND RELATED PARTS WAS $7,800. CHRYSLER CUSTOMER CARE WAS CONTACTED ABOUT COVERING THE COST OF THE ENGINE. ANY ASSISTANCE BY CHRYSLER WAS DENIED.
TL* THE CONTACT OWNS A 2011 JEEP LIBERTY. THE CONTACT STATED THAT THE SUN ROOF SHATTERED AND PARTS WERE HANGING LOOSELY FROM THE VEHICLE. THE SUN ROOF ALSO LEAKED WHEN IT RAINED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO FIELDS DODGE RAM (2800 PATRIOT BLVD, GLEN VIEW, IL 84744) AND REPAIRED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000. THE VIN WAS UNKNOWN.
TL* THE CONTACT OWNS A 2011 JEEP LIBERTY. WHILE OPERATING THE VEHICLE IN A RAIN STORM, WATER LEAKED INTO THE VEHICLE FROM THE SUN ROOF. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE LOCAL DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 69,000.
CURRENTLY MY 2011 JEEP LIBERTY (JET) IS BLOWING COLD AIR FROM THE VENTS ON THE DRIVER SIDE. BLOWING WARM AIR THROUGH THE VENTS ON THE PASSENGER SIDE. NO HEAT AT ALL COMING OUT ON THE FLOOR NO MATTER WHAT DIAL I TURN IT TO, NO HEAT WHILE THE CAR IN SITTING OR IN MOTION. THIS BEGAN A FEW YEARS AGO AND IT'S GOTTEN WORST. I LIVE IN MICHIGAN AND IT'S ABOUT TO GET COLD.
MY DRIVERS SIDE SEAT BELT WON'T LATCH WHEN STATIONARY OR IN MOTION.
SKYSLIDER ROOF STOPPED WORKING, DOESN'T SEAL,COULD POTENTIALLY FLY OFF, MANUFACTURER STATES PARTS ARE NO LONGER AVAILABLE AND WILL NOT BE MANUFACTURED
MY HUSBAND HAD DRIVEN TO A DOCTORS APPOINTMENT. WHEN HE GOT IN THE JEEP TO LEAVE IT WOULDN'T START. WE HAD IT TOWED TO OUR MECHANIC. AFTER HE INSPECTED THE VEHICLE HE SAID A PISTON RING HAD COME OFF THE #1 CYLINDER AND FALLEN BELOW THE PISTON CAUSING THE CYLINDER TO BE DAMAGED. IT WILL REQUIRE A NEW MOTOR WHICH WILL COST $4000-$5000 IF WE CAN FIND A DECENT ENGINE. APPARENTLY THESE ENGINES CAN BE DIFFICULT TO FIND AND ARE MORE EXPENSIVE BECAUSE THIS IS A COMMON PROBLEM.
SKYSLIDER ROOF UNHINGES OFF TRACK AND LEAKS TERRIBLY. ALMOST BLEW OFF ON HIGHWAY WHILE DRIVING 65 MPH. CANNOT BE PUT BACK ON TRACK
TL* THE CONTACT OWNS A 2011 JEEP LIBERTY. THE CONTACT STATED THAT THE ENGINE SEIZED WITHOUT WARNING AND THE VEHICLE WAS UNABLE TO BE DRIVEN. QUIRK CHRYSLER DODGE JEEP RAM (830 PLAIN ST, MARSHFIELD, MA 02050, (781) 319-3000) DIAGNOSED THAT THE ENGINE ASSEMBLY NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INDICATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.
TAMARA RECALL, THE CONVERTER THAT SWITCHES FROM HEAT TO COLD IS NOT WORKING. I DON'T HAVE ANY HEAT COMING FROM THE VENTS JUST COLD AIR AND SOMETIMES LUKEWARM AIR BUT NOT HOT AIR. I REALLY DON'T KNOW THE NAME OF THE PART BUT I KNOW IT IS UNDER THE DASHBOARD AND I HAVE SEEN VIDEO ON U TUBE ABOUT HOW THIS PART MALFUNCTION AND IT SEEMS TO BE A BIG PROBLEM WITH JEEPS.
RAIN LEAKS THROUGH REAR DOOR AND TRIPS SENSORS AND ACTIVATES ALARM.
AIRBAG LIGHT GOES ON INTERMITTENTLY ON AND OFF CONTINUALLY. IT CAME ON ALL OF A SUDDEN AND HAS BEEN DOING THIS FOR QUITE SOME TIME NOW. I DO NOT KNOW HOW TO GET IT TO STOP WITHOUT GOING INTO THE DEALERSHIP AND PAY A $100 SERVICE FEE TO FIND OUT IF THERE IS A PROBLEM WITH THE AIRBAG OR NOT. IT CONTINUES AS SOON AS THE VEHICLE IS TURNED ON AND WHILE DRIVING DOWN THE ROAD. EVERY DAY ALL DAY UNTIL I RETURN AND PARK. I HAVE TRIED TO RESET IT BY DISCONNECTING THE BATTERY AND LETTING IT SIT FOR AN HOUR AND RECONNECTING IT BUT IT WILL COME RIGHT BACK ON WHEN WE RECONNECT IT AND BEGIN TO DRIVE AGAIN.
THE AIRBAGS WARNING LIGHT ITS BLINKING ON AND OFF AND I AM WORRY ABOUT THIS FOR OUR SAFETY.
RETRACTABLE ROOF WOULD NOT CLOSE PROPERLY. WHEN CLOSING, ROOF WOULD NOT FULLY CLOSE AND SEAL CREATING OPENINGS EXPOSING THE INTERIOR TO HARSH WEATHER CONDITIONS. WHEN DRIVING CAR TO SEEK REPAIR, FRONT SECTION OF ROOF CAME OFF TRACK AND FLEW BACKWARDS. FORTUNATELY IT DID NOT FLY OFF THE CAR BUT THE POTENTIAL FOR THIS TO HAPPEN IS A VERY SERIOUS SAFETY CONCERN. THIS IS NOT AN UNCOMMON PROBLEM FOR THIS RETRACTABLE ROOF SYSTEM SO, I TRUST THIS IT WILL BE RECALLED FOR REPAIR/REPLACEMENT BEFORE A TRAGEDY OCCURS.
I currently own two of the same year vehicles. They BOTH have the same problem with the ECM. I have also spoken with multiple people who own Jeep vehicles @ the same year. We all seem to have; lifter, Rod knocks, oxygen sensors and ECM that have caused multiple other problems (and severe accidents) due to their malfunctioning. I have had both of my vehicles to licensed mechanics, who have advised me of the same problem. One of the 2011 Jeep Libertys have been owned by me since brand new, the other was bought used. PLEASE PLEASE help us out!!! I have spent so much money trying to repair these vehicles!!! THE ECM & OXYGEN SENSOR need to be recalled!!!
THIS JEEP LIBERTY HAS A SKY SLIDER ROOF WHICH OPENS LIKE A CONVERTIBLE TOP. THE TOP MALFUNCTIONED WHEN TRYING TO OPEN IT AND WE WERE UNABLE TO CLOSE IT ELECTRONICALLY WITH THE CONTROL BUTTONS. IT REMAINED PARTIALLY OPEN AT THE FRONT AND ALONG THE SIDES. THIS HAPPENED WHILE USING IT IN A STRAIGHT LINE AT AROUND 55 MPH ON A 2-LANE HIGHWAY IN NORTH DAKOTA WHILE ON A TRIP ABOUT 250 MILES FROM HOME. THE DEALER WAS ABLE TO MANUALLY PUSH IT DOWN MOST OF THE WAY BUT INFORMED US THAT THE ENTIRE ASSEMBLY INCLUDING MOTORS, ARMS, CABLES, AND CLOTH TOP WOULD HAVE TO BE REPLACED. THE PARTS WERE ORDERED 7/9/18, AND IT IS NOW 10/2/18 AND JEEP DOES NOT HAVE A SUPPLIER FOR THE PART. I CONTACTED JEEP CUSTOMER CARE 877-426-5337 ON 9/14/18 TO SEE IF THEY COULD ESCALATE THE SITUATION BUT THEY STATE JEEP IS WAITING FOR A NEW SUPPLIER. I HAVE A CASE OPENED WHICH IS ASSIGNED TO A CASE MANAGER. DRIVING IT CREATES A SAFETY CONCERN BECAUSE IT HAS TO BE DRIVEN WITH THE WINDOWS PARTIALLY DOWN BECAUSE THE AIR PRESSURE PUSHES THE TOP UP AND CREATES GAPS TO THE OUTSIDE AIR. IT IS DISCONCERTING AND DISTRACTING DRIVING IN THE RAIN AND HERE IN MINNESOTA IT WILL BE VERY COLD AND SNOWY SOON, WHICH WILL CREATE AN EVEN GREATER SAFETY CONCERN FOR THE 79 YEAR OLD OWNER.
I PURCHASED THE VEHICLE FROM THE ORIGINAL OWNER. IT IS AN IMMACULATE VEHICLE. HOWEVER, THE SKY GLIDER HAD LEAKED SOMETIME IN THE PAST OWNERSHIP TERRIBLY. STAINED INSIDE. THEY TOLD ME THEY HAD REPLACED THE SEAL AT SOME POINT. IT STILL LEAKS TERRIBLY. WHEN IT RAINS, WASH IT, ETC. I'D LIKE TO KNOW WHAT TO DO TO PERMANENTLY FIX THE LEAK