NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2011 Jeep Liberty. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
TL* THE CONTACT OWNS A 2011 JEEP LIBERTY. THE CONTACT STATED THAT THE VEHICLE HAD A SKYSLIDER ROOF THAT MALFUNCTIONED. THE CONTACT HAD TO FORCEFULLY SHUT THE ROOF AFTER THE CABLES DISCONNECTED FROM THE GUIDE RAILS WITH THE CONVERTIBLE SUN ROOF. THE CONTACT CALLED ROTHROCK CHRYSLER DODGE JEEP RAM (1608 PLAZA LN, ALLENTOWN, PA 18104, (610) 439-8485), BUT THE PARTS WERE TOO HARD TO OBTAIN SO THEY DID NOT WANT TO ATTEMPT TO MAKE ANY REPAIRS. THE MANUFACTURER INFORMED THE CONTACT TO GET A REPAIR ESTIMATE WITHOUT ANY CHANCE OF REIMBURSEMENT. THE FAILURE MILEAGE WAS 44,000. *TT*JB
DRIVING MY VEHICLE TODAY AND STARTED SHAKING IN FRONT PASSENGER SIDE. I PULLED OVER THINKING A FLAT TIRE. NOTHING AND CONTINUED. I THEN BEGAN SMELLING BURNING AND MORE SHAKING AND SMOKE. I PULLED OVER AGAIN AT THIS POINT . MY FRONT BRAKES LOCKED UP. ONE MONTH AGO I HAD SIMILAR SITUATION WITH BACK BRAKES AND HAD TO HAVE BOTH CALIBERS AND ROTERS AND PADS REPLACED. ALL FOUR CALIBERS WILL NOW HAVE BEEN REPLACED ON THIS VEHICLE AND ROTERS DUE TO CALIBERS FREEZING . VEHICLE WAS TOWED AND UNDRIVABLE.
THE AIRBAG LIGHT ON THE DASH COMES ON INTERMITTENTLY, ATTEMPTS TO FIND A LOOSE ELECTRICAL CONNECTION HAS FAILOED
TL* THE CONTACT OWNS A 2011 JEEP LIBERTY. AFTER REFUELING THE VEHICLE COMPLETELY, FUEL WOULD LEAK FROM THE FUEL TANK. ROMANO CHRYSLER JEEP (215 W GENESEE ST, FAYETTEVILLE, NY 13066) STATED THAT THE FUEL TANK NEEDED TO BE REPLACED AND THE VEHICLE WAS NOT UNDER WARRANTY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 72,630.
THE DOORS DO LOCK THROUGH THE ELECTRICAL SYSTEM. YOU CAN MANUALLY LOCK AND UNLOCK THE VEHICLE BUT CAN NOT LOCK/UNLOCK THROUGH THE ELECTRICAL SYSTEM. CD PLAYER ALSO DOES NOT WORK. I BELIEVE THE ISSUE MAY BE STEMMING FROM THE FUSE BOX UNDER THE HOOD, I HAVE CHECKED ALL THE FUSES AND EVERYTHING SHOWS TO BE GOOD.
RIGHT FRONT TURN SIGNAL INOP. REPLACEMENT TIPM HAS CIRCUT SWAP FOR RIGHT FRONT TURN SIGNAL
WHEN FILLING THE GAS TANK AT GAS STATION GAS SPEWS OUT OF THE GAS TANK, DOWN THE SIDE OF THE CAR AND ONTO THE PAVEMENT WHEN GAS NOZZLE CLICKS INDICATING TANK IS FULL. SOME GAS SPLASHES ON CLOTHES.
WHILE DRIVING THE WINDOW DRIVER SIDE SUDDENLY DROPPED AND SMOKE CAME OUT OF THE DRIVER DOOR PANEL. SMOKE INCREASED RAPIDLY AND HE BEGAN TO EMANATE FROM THE DOOR. ONCE PULLED OVER FLAMES BEGAN COMING THROUGH THE PLASTIC PORTION OF THE DOOR WHERE THE WINDOW AND DOOR LOCK CONTROLS ARE LOCATED.
TL* THE CONTACT OWNS A 2011 JEEP LIBERTY. THE CONTACT STATED THAT THE SKY SLIDER ROOF FAILED TO OPEN AND WATER WAS LEAKING INTO THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO SANTA MONICA CHRYSLER JEEP DODGE RAM (3219 SANTA MONICA BLVD, SANTA MONICA, CA 90404, 877-869-9640) WHERE IT WAS DIAGNOSED THAT THE SKY SLIDER ROOF NEEDED TO BE REPLACED; HOWEVER, THE PARTS WERE ON BACKORDER. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 125,900. THE VIN WAS INVALID. *TT*JB
I OWNED MY 2011 JEEP LIBERTY SINCE NOVEMBER 2010. WHEN FILLING THE TANK WITH GAS, AS IT NEARS FULL, THE GASOLINE EXPELS OUT OF THE TANK. THIS HAPPENS NINE OUT OF 10 TIMES THAT I FILL THE TANK , AND HAS HAPPENED AS LONG AS I'VE OWNED THE VEHICLE.
I WAS INVOLVED IN A CRASH AND ALMOST DIED MY AIR BAGS DID NOT DEPLOY
HAD A SERIOUS CAR ACCIDENT LAST YEAR AND MY JEEP WAS TOTALED AND THE AIR BAGS DIDN'T GO OFF
THE LIFT GATE SENSOR GETS DAMP WHEN IT RAINS DUE TO THE WAY THE WEATHER STRIPPING IS INSTALLED ON THE BACK WINDOW ON THE GATE. THIS CAUSES THE GATE AJAR SENSOR TO GO OFF THUS CAUSING THE ALARM TO GO OFF. THE ONLY WAY TO STOP IT IS TO NOT BE ABLE TO LOCK YOUR VEHICLE WHICH IS NOT SAFE EITHER. THIS HAS BEEN HAPPENING REPEATEDLY ALMOST DAILY FOR THE LAST 2 MONTHS.
NOTICED HEAT AND SMELL COMING FROM REAR LEFT WHEEL. THE FIRST TIME IT HAPPENED THE BRAKE CALIPER FROZE, I HAD IT CHANGED IN 2014. ALSO ON THE SAME WHEEL I HAD TO CHANGED 2 TIMES THE ABS SENSOR, ONE TIME IN 2015 AND AGAIN 2017. MY MECHANIC OBSERVED THE BRAKE HOSE (REAR LEFT WHEEL) MALFUNCTIONNED WHICH IN TURN IS MELTING THE BRAKE PAD WHICH IS SMUDGING ONTO THE ROTOR. HE EXPLAINED THAT THE BRAKE FLUID IS BOILING DUE TO THE BRAKE HOSE. JEEP IS 43,000 AND THIS WILL BE MY SECOND BRAKE JOB. I NEED TO CHANGE BRAKE HOSE, PAD, CALIPER AND ROTOR ON BOTH SIDE TO MAKE IT SAFE TO DRIVE. PLEASE HELP ME FIND IF THERE IS A PROBLEM WITH THE BRAKE HOSE THAT HAS BEEN REPORTED BY OTHERS OWNERS OF JEEP LIBERTY 2011. THANK YOU VERY MUCH. THE BRAKE HOSE IS BACK ORDERED AND WE WERE TOLD IT WILL TAKE ABOUT 2 TO 3 WEEKS FOR THE PART. IT IS SCARY!
WHILE SITTING AT A STOP LIGHT, MY JEEP JUST SHUT OFF WITH NO WARNING. WHEN I TRIED TO RESTART IT, IT MADE A STRANGE SOUND WHILE IT WAS TURNING OVER. I CALLED A TOW TRUCK TO TAKE IT TO THE DEALERSHIP & WAS TOLD THAT THE ENGINE VALVES WERE DAMAGED & WILL REQUIRE A NEW ENGINE AT $8100.00
10/20/17 DRIVING 5 MINUTES & BRAKES LOCKED - JEEP WOULDN'T MOVE AT ALL - AFTER 20 MINUTES JEEP RAN NORMALLY FOR 3 WEEKS; 11/9/17 DRIVING GRANDBABIES HOME - GOING 40 ON A MAJOR HIGHWAY - BRAKES AGAIN LOCK UP JEEP CAME TO A STOP & WOULD NOT MOVE FORWARD AND WOULD NOT REVERSE - ESC INDICATOR LIGHT ON, ESC OFF APPEARED IN THE ODOMETER AND THE ABS LIGHT WAS ON - THE SMELL OF BRAKES WAS OVERWHELMING - CALLED AAA FOR A TOW - AFTER AN HOUR - ALL SORTS OF CREAKING NOISES COULD BE HEARD - ? BRAKES RELEASING - WAS THEN ABLE TO DRIVE THE JEEP - CANCELLED AAA - DROVE JEEP IMMEDIATELY TO MY MECHANIC - AFTER 2 DAYS HE COULD NOT FIGURE OUT WHAT THE PROBLEM IS NOR COULD THE ISSUE BE DUPLICATED ; CALLED THE JEEP DEALER THAT I BOUGHT IT FROM ON ESSINGTON AVE IN PHILADELPHIA - THEY SAID THEY HAD NEVER HEARD OF THIS ISSUE - TO BRING THE JEEP IN TO BE "DIAGNOSED" FOR $115.00 - WHEN ASKED FOR A LOANER - THEY TOLD ME I'D HAVE TO PAY FOR A RENTAL - THERE ARE 55,000 MILES ON THE JEEP
JEEP WILL NOT START AFTER IT RUNS FOR A WHILE. IF IT SITS FOR 15 MINUTES, IT WON'T START. IT CRANKS OVER BUT DOES NOT START. IF I WAIT ANOTHER 15 MINUTES OR SO, THEN IT WILL START. ALSO HAVING PROBLEMS FILLING GAS TANK. IT WILL SPILL GAS OUT AT YOU OR KEEP SHUTTING GAS NOZZLE OFF WHEN FILLING AT GAS STATION. THIS ISN'T A ONE TIME PROBLEM. IT HAPPENS ALL THE TIME. GAS STATION ATTENDANT GETS VERY FRUSTRATED TRYING TO FILL TANK.
THE CHECK SERVICE ENGINE LIGHT COMES ON BECAUSE OF THE GAS CAP EVEN IF THE GAS CAP HAS BEEN REPLACED WITH A MANUFACTURE GAS CAP. THE AIR BAG LIGHT COMES ON AND OFF FOR NO REASON.
I WAS DRIVING AT 60MPH ON THE GARDEN STATE PKWY WHEN THE JEEP JUST DIED!!! I WAS IN THE MIDDLE LANE AND ALL THE LIGHTS WENT ON AND I BARELY WAS ABLE TO GLIDE OVER 3 LANES TO THE SHOULDER AND WAIT FOR TOW TRUCK. I HAVE THIS JEEP FOR 3 YEARS AND THIS IS THE 3RD MAJOR REPAIR I HAD TO DO ON IT!!!
TL* THE CONTACT OWNS A 2011 JEEP LIBERTY. WHILE DRIVING 70 MPH, THE SKY SLIDER ROOF BEGAN TO SEPARATE FROM THE VEHICLE. THE CONTACT TAPED THE SKY SLIDER SHUT; HOWEVER, WATER BEGAN TO SEEP THROUGH THE TAPE. THE CONTACT ALSO STATED THAT THE TURN SIGNALS, WINDOWS, AND DRIVER SIDE DOOR PANEL BECAME INOPERABLE OVER TIME. THE LOCAL DEALER (ATLANTIC CHRYSLER JEEP, 6820 TILTON ROAD, EGG HARBOR TOWNSHIP, NJ 08234) WAS CONTACTED AND STATED THAT THE FAILURE WOULD RECUR IF REPAIRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT A MILDEW ODOR WAS PRESENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 54,000.
AIR BAG LIGHT CAME ON AT 57,500 MILES. WAS ADVISED BY DEALERSHIP THAT THIS WAS NOT CONNECTED WITH THE HEAD REST AIR BAG SAFETY SYSTEM AS THE LIGHT WOULD NOT COME ON FOR THAT DEFECTIVE ISSUE. HAVE APPT. WITH DEALERSHIP TO HAVE SAME REPAIRED 8/25/17. WAS ADVISED THAT AIR BAGS MAY NT DEPLY WITH LIGHT ON AS THERE IS A PROMBLEM WITH SYSTEM. SYSTEM WAS OK ONE DAY AND WHEN STARTED UP THE NEXT DAY LIGHT CAME ON AND HAS BEEN ON SINCE.
TL* THE CONTACT OWNS A 2011 JEEP LIBERTY. WHILE ATTEMPTING TO CLOSE THE SUN ROOF, IT CAME OFF TRACK WITHOUT WARNING. THE VEHICLE WAS TAKEN TO FULLERTON FORD (1044 US-22, SOMERVILLE, NJ 08876, (908) 722-2500), BUT WAS NOT DIAGNOSED. HOWEVER, THE DEALER STATED THAT THE SUN ROOF HEADLINER NEEDED TO BE REMOVED AND THAT THE CABLES AND MOTORS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 83,000.
WHILE DRIVING MY 2011 JEEP LIBERTY WITH THE CRUISE CONTROL SET AT 70MPH ON I-65 INTERSTATE COMING OUT OF GARY INDIANA THE TELL-TALES LIT UP AND THE CAR DROPPED OUT OF CRUISE CONTROL AND IT TOOK THE CAR A FEW SECONDS TO GAIN POWER AGAIN. THIS ALL STARTED WITH THE DRIVERS DOOR NOT UNLOCKING WITH THE REMOTE. A DIAGNOSTICS WAS RUN ON THE CAR AND THEY SAID THEY COULDN'T FIND ANYTHING WRONG, OTHER THAN A REAR SENSOR ON THE BRAKE MAKING THE BRAKE LIGHT COME ON. DOING AN INTERNET RESEARCH THE TIPM SENSOR IS THE CAUSE OF MOST OF THESE PROBLEMS WHICH CHRYSLER DOESN'T WANT TO ADMIT. THIS SAME ISSUE WAS DEEMED NOT AN ISSUE A FEW YEARS BACK BY THE NHTSA WITH THE LIBERTY BUT DEEMED NO GOOD BY THE NHTSA FOR THE JEEP CHEROKEE AND DODGE DURANGO. THIS WAS A DANGEROUS SITUATION FOR ME AND MY FAMILY. IF I HADN'T TOOK ACTION AS QUICK AS I DID WE WOULD HAVE BEEN REAR ENDED BY A SEMI. I DON'T FEEL SAFE DRIVING THIS SUV AND THIS IS MY WIFE'S CAR WHICH SHE TAKES MY SON TO SCHOOL IN. THE NHTSA NEEDS TO DO SOMETHING ABOUT THIS ISSUE NOW.
THE JEEP WILL RANDOMLY STALL WHEN I TRY TO ACCELERATE, ESPECIALLY IN SITUATIONS WHERE I NEED TO ACCELERATE QUICKLY, E.G. AT AN INTERSECTION OR WHEN MERGING ONTO THE INTERSTATE. I WILL PRESS THE GAS, AND THE JEEP WILL NOT ACCELERATE. I WILL PUSH DOWN MORE ON THE GAS, AND THE JEEP DOES NOT RESPOND. IT HAS NEARLY CAUSED AN ACCIDENT EVERY TIME. ALSO, THE JEEP WILL RANDOMLY NOT START. I WILL TURN THE KEY, THERE IS ONE CLICK, ALL THE LIGHTS ON THE DASH COME ON AS USUAL, BUT THE VEHICLE WILL NOT FIRE UP. I CAN TURN THE KEY REPEATEDLY, BUT THE VEHICLE WILL NOT START. I HAVE TO LET THE JEEP SIT FOR ABOUT 20 MINUTES BEFORE IT WILL START UP AGAIN. NO CODES ARE SENT TO THE COMPUTER SIGNALING AN ERROR OR MALFUNCTION. NO LIGHTS COME ON IN THE DASH, EITHER. MY JEEP IS RANDOMLY NOT FUNCTIONING WHEN BEING STARTED OR WHEN ACCELERATING AND YET, THE JEEP IS NOT SENDING ANY CODES OR DISPLAYING ANY LIGHTS TO INDICATE ANY PROBLEMS. THE TIPM (TOTALLY INTEGRATED POWER MODULE) IS COMPLETELY FAULTY AND IS GOING TO CAUSE SERIOUS HARM TO MY FAMILY AND OTHERS!
VECHICAL WAS SITTING BUT RUNNING. PERSON IN DRIVER AND PASSANGER. STARTED TO LEAVE AND THE AIRBAG LIGHT ON DASH NEVER TURNED OFF. DROVE CAR NEXT DAY, DRIVER ONLY, AIRBAG WARNING LIGHT CAME ON AND OFF INTERMITTENTLY. NOW A FEW DAYS LATER THE AIRBAG LIGHT STAYS ON A'LL THE TIME. EVIDENTLY THE AIRBAG WILL NOT DEPLOY IF ACCIDENT OCCURS. CHECKED LOOSE WIRES AT RECOMMENDATION OF DEALERSHIP AND, NOPE NONE LOOSE. DEALERSHIP SAID WE CAN SCHEDULE APPOINTMENT IN A WEEK AND BE SEVERAL HUNDRED TO FIX.
BRAKES LOCKED UP 3/2017 HAD IT TOWED TO ANDERSON JEEP IN AZ. THEY REPLACED THE ABS MODULE AND HCU. 100 DAYS LATER THEY LOCKED UP AGAIN IN MN. TOWED TO FOREST LAKE JEEP. WHEN TESTED IT WORKED OK THEN LATER THEY DROVE IT AND IT LOCKED UP WHILE THEY WERE TRAVELING DOWN THE ROAD. CODES SHOWED SAME PARTS HAVE TO BE REPLACED. THEY DON'T FEEL CONFIDENT THAT THIS WILL CORRECT THE PROBLEM. WE ARE CONCERNED THAT THIS WILL CAUSE A SAFETY PROBLEM IN THE FUTURE. THE LATEST WAS ON A CITY STREET WHILE CAR WAS IN MOTION.
P0300 CYLINDER MISFIRE CODE APPEARED WHEN MY VEHICLE WOULDN'T START AND NOW I NEED TO REPLACE MY LEFT SIDE ENGINE HEAD AND IT'S COSTING ME AROUND $2000.00 FOR PARTS AND LABOR. MY VEHICLE HAS A LITTLE OVER 60,000.00 MILES AND IS OUT OF WARRANTY AND NOT COVERED AND I CONTACTED CHRYSLER AND THEY WILL NOT DO ANYTHING ABOUT THIS. THEY ARE WELL AWARE OF THIS FAULTY ENGINE AND THERE NEEDS TO BE A RECALL OR CHRYSLER NEEDS TO PAY FOR MY REPAIRS. I HAVE A 3.47 LITER ENGINE WITH ONLY 60,000.00 MILES AND IT NEEDS TO BE REPLACED ON THE LEFT SIDE. CHRYSLER HAD THIS SAME ISSUE WITH THE 3.6 LITER ENGINE AND EXTENDED THE WARRANTY AND THE SAME OR RECALL SHOULD BE DONE WITH THE 3.7 LITER ENGINE.
DRIVING MY 2011 JEEP LIBERTY WITH 54,000 MILES AT 8AM SATURDAY JUNE 10 2017 AT 50MPH ON A RURAL ROAD. WITHOUT WARNING, THE DASHBOARD LIGHTS UP, TACHOMETER GOES CRAZY, AND THE CAR DIED. THE BATTERY IS 8 MONTHS OLD, THERE'S NO POWER AT ALL TO THE CABIN. IT'S NOT A FUEL PUMP ISSUE, THE CAR IS DIED AT 50MPH. FORTUNATELY, I WAS ABLE TO PULL OFF ONTO THE SHOULDER. ALL INDICATIONS IS THAT IT'S THE TIPM TOTALLY INTEGRATED POWER MODULE. WHICH DODGE KNOWS IS AN ISSUE AND YOU ALL HAVE DENIED AS AN ISSUE. I HAD TO HAVE THE CAR TOWED TO A LOCAL SHOP, THERE WAS NO STARTING IT. IT WAS ACTUALLY DRUG UP ONTO THE FLATBED BECAUSE THE TRANSMISSION WAS LOCKED IN PARK. TURNING THE KEY DID NOTHING TO FREE THE SHIFT LEVER. CAR COMPLAINTS.COM SPEAKS LOUDLY AND CLEARLY TO THE TIPM. WHEN I OPENED THE HOOD, THERE IS A RELAY CLICKING AWAY, I REMOVED AND REPLACED THAT RELAY, NO CHANGE TO THE DEAD LIBERTY. VIN [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
I WAS LEAVING WORK ABOUT A MONTH AGO AND I WAS GOING ABOUT 45MPH. ALL OF A SUDDEN MY CAR SOUNDED LIKE IT WAS IN NEUTRAL WHEN IT WAS IN DRIVE. I HAD TO SWITCH TO THE NUMBER 2 ON MY COLUMN JUST TO GET IT TO DRIVE. THEN, MY AIR BAG LIGHT, ABS LIGHT, HAZARD LIGHTS, ENGINE LIGHT, BATTERY LIGHT, AND PROBABLY MULTIPLE OTHERS CAME ON. MY SPEEDOMETER WENT CRAZY AND SAID I WAS DRIVING AT 0 MPH. MY CAR STARTING SHAKING LIKE IT WAS GOING TO SHUT OFF IN THE MIDDLE OF THE ROAD. LUCKILY, I WAS ABLE TO GET IT INTO A PARKING LOT WHERE IT SHUT OFF AND COMPLETELY DIED. IT SOUNDED LIKE A CLICKING BUT WOULD NOT START WHEN TURNING THE KEY. I AM VERY LUCKY THAT I DID NOT GET STUCK IN THE ROAD WHEN IT STARTED TO DIE AND GET T-BONED. THIS SHOULD BE ADDRESSED BEFORE IT CAUSES SOMEONE TO CRASH.
I PRESENTLY OWN A 2011 JEEP LIBERTY SPORT. THE PROBLEM IS THE INSTRUMENT PANEL INSTRUMENT CLUSTER. AT 30,113 MILES, 6/26/14 I TOOK THE JEEP IN TO CHECK PARTIAL DISPLAY OF BACKGROUND LIGHTING ON THE TEMP GUAGE. THE TECH STATED THAT ALL THOSE CLUSTERS EVENTUALLY FAIL, THAT THIS IS ONLY THE START, IT CANNOT BE REPAIRED, AND YOU HAVE TO ORDER THE WHOLE CLUSTER AS THE PROBLEM CANNOT BE FIXED. THE GUAGE CLUSTER WAS SUPPOSED TO BE ORDERED,BUT PAPERWORK WAS LOST BY THE DEALERSHIP, AND SINCE THE JEEP WAS NOT NOW UNDER WARRANTY I DIDN'T PURSUE A SOLUTION AS IT SEEMED A SMALL PROBLEM. NOW AT 52,000 MILES, 5/5/17 THE GUAGE DIALS STILL WORK, BUT THE JEEP CANNOT BE DRIVEN AT NIGHT SINCE THE GUAGES ARE NOT BACKLITE AND DARK, SUCH AS SPEEDOMETER, FUEL AND TEMP GUAGES AND ARE IMPOSSIBLE TO READ, AND THE ODOMETER, TRIP METERS ARE NOT DISPLAYING. THIS PROBLEM WILL HAVE TO BE FIXED BY REPLACEMENT AT MY EXPENSE, BECAUSE I FELT IT AS A SMALL PROBLEM AND I COULD LIVE WITH IT, BUT OVER TIME IT UNSAFE NOW. BUT I HOPE TO SHED SOME LIGHT ON THIS ONGOING DEFECT FOR SAFETY PURPOSES AND TO SAVE OTHER JEEP OWNERS HEADACHE AND FRUSTATION. THANK YOU AND GOD BLESS.
I HAVE A 2011 JEEP LIBERTY WITH A SKY ROOF, OUR VEH BARELY HAS 85K MILES ON IT. WE ARE HAVING AN ISSUE WITH THE ROOF LEAKING, WIND NOISE AND NOW OUT SKY SLIDER HAS BROKEN. WE HAD NO HAD ANY ISSUES PRIOR, ONE DAY WHEN WE WERE TRYING TO OPEN THE SKY SLIDER IT WOULD NOT OPEN. WHEN IT FINALLY DID OPEN, IT GOT STUCK WHILE WE WERE CLOSING IT AND NOW WE HAVE A GIANT HOLE IN OUR ROOF BECAUSE IT WILL NOT CLOSE.
FUEL SPIT BACK DURING REFUELING, PUDDLE OF GASOLINE LEFT ON GROUND AT GAS STATION. FUEL NOZZLE SHUTS OFF REPEATEDLY HARD TO FILL WITH FUEL (NOT SURE WHEN STARTED FOR MANY YEARS)
ON TWO OCCASIONS, WHILE TRAVELING ON HIGH SPEED HIGHWAYS, MY JEEP SUDDENLY LOST POWER. WHEN THAT HAPPENED, I LOST POWER STEERING AND HAD TO MUSCLE THE CAR TO THE SIDE OF THE ROAD. I REMOVED THE KEEP FROM THE IGNITION. WHEN I TRIED AGAIN TO START IT, ALTHOUGH DIFFICULT, IT STARTED. MY MECHANIC RAN AN ELECTRICAL TEST, AND ON THE REPAIR ORDER HE WROTE: "RESEARCH SYMPTOMS. FIND HIGH FAILURE RATE OF TIPM MODULE. RECOMMEND RETURNING TO DEALER" BECAUSE THE APPARENT FREQUENCY ACROSS THE COUNTRY MAY LEAD TO "POSSIBLE WARRANTY EXTENSION OR OPEN CAMPAIGN".
TRANSMISSION SHUDDERS/CHATTERS WHEN ON THE OPEN HIGHWAY WHEN GOING AT LEAST 50 MILES PER HOUR. WHEN THIS OCCURS YOU HAVE TO TAKE YOUR FOOT OFF THE GAS TO GET THE TRANSMISSION SHUDDER TO STABILIZE. THIS WILL BE THE SECOND TIME I AM BRINGING TO THE DEALER FOR TRANSMISSION SHUDDER RELATED PROBLEMS.
TL* THE CONTACT OWNS A 2011 JEEP LIBERTY. WHILE REFUELING THE VEHICLE AND WHILE THE FUEL TANK WAS FULL, THE NOZZLE CLICKED AND FUEL SUDDENLY SPILLED FROM THE FUEL TANK HOLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL TANK NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE LOCAL DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 65,000. UPDATED 10/17/17*LJ *JS
I WAS DRIVING 45 IN A 45 MPH ZONE IN THE SUBURBS OF MESA, AZ SUDDENLY MY JEEP LIBERTY PULLED SEVERELY TO RIGHT CAUSING ME TO HIT A 3 FT DIAMETER POLL. AIR BAG DEPLOYED AS EXPECTED BUT THE FORCE OF AIR BAG BLEW A 8 INCH HOLE IN AIRBAG AND SEVERELY BROKE MY CHEST CAVITY AND ABDOMEN CAUSING SPLEEN RUPTURE AND BLOOD AND TOXINS IN MY SPINAL FLUID. MY IMPRESSION OF AIRBAGS IS TO PREVENT INJURY NOT CAUSE INJURY. PLEASE INVESTIGATE TO PREVENT THIS FROM HAPPENING TO OTHER JEEP LIBERTY OWNERS. WAS IN TRAUMA MEDICAL CENTER FOR 6 DAYS AND STILL HOME PAINFULLY HEALING. STEERING AND AIRBAG MAY BE DEFECTIVE. MY JEEP WAS TOTALED. HAVE NOT RECEIVED POLICE OR INSURANCE REPORT YET. STILL WAITING BUT NEEDED TO REPORT HOPEFULLY TO PREVENT OTHERS FROM POSSIBLE INJURY
FUEL OVERFLOWS AND DOES NOT SHUT OFF PROPERLY. GAS SPLASHED ALL OVER ME .
THE DRIVERS SEATBELT DOESN'T LATCH. IT TAKES SEVERAL ATTEMPTS TO GET IT TO LATCH. OTHERWISE IT PULLS OUT AND YOU THINK IT'S LATCHED. THIS IS EXTREMELY UNSAFE !!!
THE HEATER CORE ON THE LIBERTY BECAME PARTIALLY BLOCKED. THE HEATER CORE IS NOT SERPENTINE IN DESIGN. INSTEAD, IT HAS A SERIES OF PIPES THAT CONNECT THE TANKS ON BOTH ENDS. THE PROBLEM IS THAT THE BOTTOM OF THE HEATER CORE PLUGS UP. WATER CAN STILL PASS THROUGH THE UPPER PIPES, HOWEVER. SO THE TOP HALF OF THE HEATER CORE GETS HOT AND THE BOTTOM HALF DOES NOT. THE HAZARD HERE IS THAT THE WAY THE HEATER CORE IS POSITIONED IN THE AIR BOX, THE AIR THAT BLOWS OVER THE TOP HALF GOES TO THE PASSENGER SIDE. SO THE AIR THAT GOES TO THE DRIVER SIDE OF THE CAR IS THE AIR THAT BLEW OVER THE COLD, BOTTOM HALF OF THE HEATER CORE. THIS IS DANGEROUS BECAUSE THE DRIVER SIDE OF THE WINDSHIELD CAN'T BE DEFOGGED/DEFROSTED AND IF YOU ARE DRIVING ALONG AND A SNOW EVENT STARTS, YOU CAN QUICKLY LOSE VISIBILITY. THIS HAS BEEN AN ONGOING PROBLEM, AND I'VE BEEN ABLE TO GET A LITTLE BIT OF HEAT BACK BY DOING A STANDARD COOLANT FLUSH. I'VE HAD TO FLUSH IT TWICE A YEAR EVERY YEAR, HOWEVER, SINCE RIGHT ABOUT THE TIME THE WARRANTY EXPIRED. ACCORDING TO THE OWNERS MANUAL, IT SHOULDN'T NEED FLUSHED ANYWHERE NEAR THIS OFTEN. AND THE COOLANT IS USUALLY PRETTY RUSTY WHEN I FLUSH IT. A QUICK SCAN OF THE INTERNET TELLS ME THAT I'M NOT THE ONLY PERSON HAVING THIS HEATER CORE PLUG PROBLEM AND AFTER TALKING TO MY LOCAL JEEP DEALERSHIP I'VE DISCOVERED THIS PROBLEM IS FAIRLY COMMON. *TR
TL* THE CONTACT OWNS A 2011 JEEP LIBERTY. WHILE DRIVING 45 MPH, THE SOFT TOP OF THE VEHICLE OPENED WITHOUT WARNING. THE CONTACT WAS ABLE TO PULL TO THE SIDE OF THE ROAD AND OBSERVED THAT A PIN WAS MISSING AND THE TOP STARTED TO SLIDE OPEN. THE CONTACT MENTIONED THAT THIS WAS THE SECOND OCCURRENCE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT A PIN WAS MISSING AND A CABLE FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 80,000.
"TAKATA RECALL " DEFECTIVE AIR BAG
TL* THE CONTACT OWNS A 2011 JEEP LIBERTY. THE CONTACT STATED THAT THE SOFT TOP COVER UNDERNEATH THE SUN ROOF WOULD NOT PULL OUT CORRECTLY. THE SOFT TOP WAS PART OF THE ELECTRICAL SYSTEM. THE FAILURE CAUSED AN ELECTRICAL SHORT IN THE ENGINE AND THE CHECK ENGINE, TIRE PRESSURE, AND SUN ROOF WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO GARAVEL JEEP (300 WESTPORT AVE, NORWALK, CT 06851, (203) 424-2688) WHERE IT WAS DIAGNOSED THAT A NEW EGR VALVE NEEDED TO BE INSTALLED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.
TL* THE CONTACT OWNS A 2011 JEEP LIBERTY. WHILE DRIVING VARIOUS SPEEDS, THE AIR BAG WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 93,500.
LOW SPEED HEAD ON COLLISION WITH JEEP LIBERTY 2011 NO AIRBAG DEPLOYMENT, ALL FORCES CAME THRU STEERING COLUMN RESULTING IN PARTIAL INTERNAL AMPUTATION OF RIGHT HAND, BREKING OF LEFT HAND...NO RECALL REPAIRS EVER DONE, AM 3RD OWNER OF VEHICLE,,,RECALLS SPECIFIED IN 2011,2013,AND AFTER CRASH IN 2016
I HAVE A JEEP LIBERTY WITH 40,000 MILES ON IT THAT HAS SAFETY ISSUES. WE BOUGHT THE CAR NEW AS A SMALL SUV FOR OUR FAMILY AND IT HAS BEEN A COMPLETE PIECE OF JUNK. THE ANNIVERSARY PACKAGE THAT WE BOUGHT IS A JOKE. THE FAKE LEATHER SEAT HAVE COMPLETELY DETERIORATED WHICH WE OVERLOOKED BUT NOW THE CAR IS HAVING SAFETY ISSUES. THE AIR BAG SYSTEM IS A JOKE AND THE FAILED MODULE IS NO LONGER COVERED UNDER THE MANUFACTURERS WARRANTY NOR THE EXTENDED WARRANTY THAT THE STEALERSHIP SOLD TO US. I WILL NEVER EVER PURCHASE ANOTHER DODGE , CHRYSLER OR JEEP PRODUCT AS THEY ARE VERY UNRELIABLE VEHICLES AS WELL AS MY EXPERIENCES WITH 4 DIFFERENT DEALERSHIPS HAS BEEN BEYOND HORRIBLE. THEY EVEN LIED TO US ABOUT CHANGING OUR OIL IN THE CAR AND OFFERED A FREE OIL CHANGE TO COMPENSATE FOR THE LIE. WHAT A JOKE THEY DID NOT EVEN CHANGE OUR OIL AND SAID THEY DID. I HAVE BEEN WORKING WITH CARS FOR 20 YEARS SO I KNOW A FEW TRICKS OF THE TRADE AND I ALWAYS DO THINGS TO BE ASSURED THAT THE SAID WORK IS BEING PERFORMED. I CAN NOT BELIEVE THAT A CAR WITH 40,000 MILES ON IT NEEDS A NEW MODULE THAT IS RECALLED FOR THE SAME YEAR AS MY JEEP BUT MINE IS NOT INCLUDED IN THE RECALL, HOW HORRIBLE IS THAT. I WILL NEVER SAY ANYTHING GOOD ABOUT THESE CARS NOR WILL I EVER REFER ANYONE I KNOW TO PURCHASE SUCH A PIECE OF CRAP. *TR
OWN 2011 JEEP LIBERTY, PROBLEM IS THETIPM DASH LIGHTS ON, ARE ABS, TRACTION CONTROL, AIR BAG, CHECK ENGINE, BRAKES,SEATBELT,SPEEDOMETER . AT FIRST THEY RE FLASHED IT AND UP DATED SOFTWARE , WHICH ENDED UP BEING 3 TIMES,AT NO CHARGE OBVIOUSLY THEY KNOW THERES A PROBLEM , NOW THEY SAID NEED TO REPLACE TIPM 1100 $ TO REPLACE ( SO MUCH FOR NO CHARGE )AFTER REPLACEMENT,NOW THEY SAY THE ABS MODULE IS BAD UNOTHER 600$ ,DID THEY CAUSE THAT PROBLEM FROM RE-FLASHING 3 TIMES , DID RE-SEACH THERE ARE THOUSANDS @ THOUSANDS UPON THOUSAND OF COMPLAINTS
TL* THE CONTACT OWNS A 2011 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE OCCUPANT RESTRAINT MODULE (ORC) NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V282000 (AIR BAGS, ELECTRICAL SYSTEM). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 23,000. UPDATED 10/28/16*LJ
IT NOT REVERSE OR SHIFTING INTO GEAR.
TL* THE CONTACT OWNS A 2011 JEEP LIBERTY. THE CONTACT STATED THAT THE ENGINE STARTED MAKING NOISE WHILE WARMING UP AFTER THE STARTER WAS CHANGED. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE ENGINE DID NOT LEAK, BUT CONSUMED THE OIL AND BLEW A ROD. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE ENGINE WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000. UPDATED 01/27/17*LJ UPDATED 7/13/18*JB *TR
AFTER FILLING MY GAS TANK AND GROCERY SHOPPING, I CAME OUT TO MY CAR AND IT WOULDN'T START, I THEN HAD IT TOWED TO MY LOCAL JEEP DEALERSHIP, THEY DIAGNOSED IT AS A FAULTY TIPM SENSOR, AFTER RESEARCHING ONLINE, TURNS OUT I AM ONE OF HUNDREDS OF THOUSANDS DEALING WITH THE SAME ISSUE, CHRYSLER SHOULD HAVE TO BE HELD RESPONSIBLE FOR KNOWINGLY CONTINUING TO INSTALL FAULTY SENSORS AND THEN NOT ASSISTING WITH REPAIRS. OUTRAGEOUS!!! WHAT IS THE POINT OF INVESTING IN AN AMERICAN BRAND WHEN THEY ARE NOT HELD ACCOUNTABLE?? LOSING ALL MY FAITH...