NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2011 Jeep Liberty. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
I OWN A 2011 JEEP LIBERTY SPORT 4X4. THE TIPM IS FAILING. WHEN THE CAR WARMS UP, ALL OF THE DASH WARNING LIGHTS ILLUMINATE, THE SPEEDOMETER FAILS AND THE ACCELERATOR FAILS. ON SOME OCCASIONS THE JEEP FAILS TO IDLE AND DIES, ON OTHER OCCASIONS THE CAR IDLES TOO HIGH ON IT'S OWN LIKE SOMEONE IS REVVING THE ENGINE ALL ON ITS OWN. I HAVE TAKEN IT TO THE DEALERSHIP AND THEY HAVE DIAGNOSED A FAULTY TIPM MODULE, WHICH WILL COST $1200 TO REPLACE. HOWEVER, THEY ARE UNABLE TO OBTAIN A TIPM MODULE DUE TO NONE BEING AVAILABLE. I WAS TOLD IT COULD BE MONTHS BEFORE THEY CAN GET ONE IN, DUE TO THE MASSIVE DEMAND. I NOTICED THERE IS A RECALL ON THIS MODULE FOR 2011 JEEP LIBERTY'S MANUFACTURED AFTER JUNE 2011. MY VEHICLE WAS MANUFACTURED BEFORE THAT DATE. I SEE THAT CHRYSLER RECENTLY SETTLED A CLASS ACTION LAW SUIT FOR THIS SAME PROBLEM IN OTHER VEHICLES. I WORK FOR A PRESTIGIOUS PRODUCT LIABILITY LAW FIRM AND PLAN TO LOOK INTO ANOTHER CLASS ACTION. THIS PROBLEM NEEDS TO BE RECALLED FOR ALL AFFECTED VEHICLES.
TL* THE CONTACT OWNS A 2011 JEEP LIBERTY. WHILE STOPPED, THE CONTACT'S VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE. THE ABS AND TRACTION WARNING INDICATORS ILLUMINATED. THE AIR BAGS IN THE DRIVER AND PASSENGER SIDE HEADRESTS DEPLOYED. THE CONTACT SUSTAINED INJURIES TO THE NECK AND NERVE DAMAGE TO THE LEFT SIDE. THE PASSENGER SEATED IN THE FRONT SUSTAINED NECK INJURIES, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED A DEFAULT IN A WHEEL SENSOR THAT NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED WITH A BRAKE SENSOR DEFECT. THE VEHICLE WAS TAKEN BACK TO THE INDEPENDENT MECHANIC, BUT THE ISSUE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.
TL* THE CONTACT OWNED A 2011 JEEP LIBERTY. WHEN THE CONTACT ENTERED THE VEHICLE AND DEPRESSED THE BRAKE PEDAL, THE VEHICLE SURGED FORWARD, STRUCK ANOTHER VEHICLE, AND CRASHED INTO A CONCRETE WALL. THERE WERE TWO INJURIES THAT REQUIRED MEDICAL ATTENTION. THE CONTACT DID NOT OBSERVE ANY WARNING LIGHTS ILLUMINATED. THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
SUDDEN UNINTENDED ACCELERATION, SEATBELTS FAILED ON SECOND IMPACT, AIRBAG DEPLOYED AFTER MY HEAD BROKE WIND SHIELD. CAR ACCELERATED IN ANOTHER MOVING VEHICLE AND ACCELERATED FASTER INTO A CONCRETE WALL. ALL ON CLOSED CIRCUIT VIDEO I AM LEFT WITH A TRAUMATIC BRAIN INJURY, DISABLED *TT *TR
EVERY TIME I AM REFUELING MY JEEP LIBERTY THE STOP FLOW FOR THE GAS TANK DOES NOT ENGAGE AND CAUSES FUEL TO LEAK TO OVERFLOW ONTO MY VEHICLE, THE GROUND AND ON ME. IT CREATES A LARGE PUDDLE OF GASOLINE AND IS VERY DANGEROUS.
TL* THE CONTACT OWNS A 2011 JEEP LIBERTY. THE CONTACT STATED THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE AIR BAG MODULE LOCATED AT CLOCK SPRING AREA FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 46,185.
TL* THE CONTACT OWNS A 2011 JEEP LIBERTY. ON SEVERAL OCCASIONS, THE HEADLIGHTS AND WINDSHIELD WIPERS OPERATED INDEPENDENTLY. THE CONTACT ALSO STATED THAT THE DRIVER AND PASSENGER TURN SIGNAL INDICATORS FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
VEHICLE CONTINUES TO ACCELERATE WHEN BRAKES ARE APPLIED. WHEN APPROACHING AN INTERSECTION ON SUBURBAN STREET WITH STOPPED VEHICLES, BRAKES WERE APPLIED, THE CAR CONTINUED TO ACCELERATE CAUSING A CRASH. ONLY BY CHANGING GEAR TO PARK, DID ACCELERATION STOP.
DRIVING ON HIGHWAY, BEGAN HEARING A HIGH PITCHED HUMMING NOISE, BEGAN SMELLING A BURNING RUBBER SMELL, PULLED OVER TO SIDE OF HIGHWAY, AND SMOKE BEGAN COMING FROM UNDER THE HOOD. WITHIN 10 MINS, THE FRONT END OF THE VEHICLE WAS COMPLETELY ENGULFED IN FLAMES. HAVE OWNED VEHICLE FOR A YEAR AND A HALF, AND HAVE HAD NO ISSUES PRIOR TO THIS INCIDENT. CAR SEEMED TO BE FUNCTIONING NORMALLY PRIOR TO THIS INCIDENT.
TL* THE CONTACT OWNS A 2011 JEEP LIBERTY. WHEN FUELING UP THE VEHICLE, THE PUMP CLICKED INDICATING THAT THE TANK WAS FULL. WHEN THE PUMP WAS REMOVED, FUEL SPEWED OUT ON THE GROUND AND THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO A DEALER AND THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 103,600.
I WAS DRIVING IN TOWN 30 MILES PER HOUR, AND THE LIFT GATE LIGHT CAME ON. I OPENED AND SHUT THE GATE AND THE INDICATOR LIGHT WENT OFF. I STARTED TO DRIVE AGAIN AND THE LIGHT CAME ON AGIN WHICH CAUSES THE INTERIOR LIGHTS TO COME ON AND SHINE RIGHT IN MY EYES. I AM GOING TO GET IT FIXED, THEY SAID THERE IS CORROSION IN THE SWITCH AND IT CAUSES THE PROBLEM. THE OTHER THING IS WHEN IT GETS COLD OUT, I CAN'T LOCK THE DOORS. IF I DO IN 5 TO 15 MINUTES THE LIGHTS START FLASHING AND THE HORN STARTS HONKING, UNTIL I UNLOCK THE DOORS. THIS HAPPENED LAST YEAR WHEN IT GOT COLD ALSO. WHEN I TOOK IT IN TO HAVE IT LOOKED AT, IT WAS NOT DOING THIS, SO THEY SAID JUST SEE WHAT HAPPENS. NOW IT IS COLD AND IT IS ACTING UP AGAIN. I WORK AT A PRISON AND NEED TO LOCK MY VEHICLE. I CAN'T DRIVE IT TO WORK AT ALL RIGHT NOW.
THE GAS SPILLED BACK WHILE FUELING.
THERE IS AN ISSUE WITH GASOLINE OVERFLOWING FROM THE TANK OF OUR 2011 LIBERTY AFTER THE GAS PUMP HAS SHUT OFF. THIS HAPPENS AFTER THE INITIAL SHUT OFF AS WE ARE NOT TOPPING OFF THE TANK. ABOUT 1 SECOND AFTER THE PUMP STOPS AUTOMATICALLY GASOLINE WILL SPRAY OUT OF THE FILLER NECK AND ALL OVER THE GROUND. THIS HAS HAPPENED AT DIFFERENT FILLING STATIONS; SO IT DOES NOT SEEM LIKE A PUMP ISSUE. IT ONLY HAPPENS AFTER THE PUMP HAS STOPPED. IT DOES NOT HAPPEN WHILE THE GAS PUMP IS RUNNING.
TODAY AND SIX DAYS AGO I PARKED MY JEEP, TURNED OFF THE IGNITION AND REMOVED MY KEY. I WENT TO START MY CAR ABOUT ONE HOUR LATER AND THERE WERE NO DISPLAY LIGHTS ON MY DASHBOARD. THE VEHICLE WOULD NOT START AND THE SHIFT LEVER COULD NOT BE MOVED. I THOUGHT I MIGHT HAVE A DEAD BATTERY. A FRIEND STOPPED BY MY CAR. HE TRIED TO START THE CAR WITH MY KEY. NO ELECTRICAL POWER OR LIGHTS WERE PRESENT. HE OPENED THE HOOD AND SAID EVERYTHING LOOKED FINE. HE CLOSED THE HOOD HARD. HE PUT THE KEY IN THE IGNITION AND MOVED IT AROUND. THE DISPLAY LIGHTS CAME ON AND THE CAR STARTED. I HAD THE BATTERY CHECKED AND IT WAS FINE. I PUT A NEW BATTERY IN THE CAR LESS THAN ONE YEAR AGO. THE SAME THING HAPPENED TODAY WHILE I WAS AT THE POST OFFICE. IS THIS AN ELECTRICAL PROBLEM OR A BAD IGNITION? A NEIGHBOR SAID HE HEARD SOMETHING ABOUT AN IGNITION PROBLEM WITH CHRYSLER.
ON 3 SEPARATE OCCASIONS, OVER THE COURSE OF THE LAST 5 MONTHS, MY JEEP HAS JUST RANDOMLY QUIT (ENGINE STALLED). THIS HAS HAPPENED WHILE DRIVING DOWN THE ROAD -(TWICE ON A FREEWAY, ONCE ON A SURFACE STREET)- ALL THE DASH INDICATOR LIGHTS HAVE COME ON AND MY JEEP ENGINE HAS JUST QUIT. I'VE BEEN VERY LUCKY THAT I WAS NOT IN HEAVY TRAFFIC AND WAS ABLE TO COAST TO THE SIDE OF THE ROAD WITHOUT INCIDENT. AFTER A COUPLE OF ATTEMPTS, I WAS ABLE TO RESTART MY JEEP. THERE IS NO WARNING TO THIS RANDOM STALLING, NO SPUTTERING, NO LOSS OF POWER, IT JUST QUITS WITH NO INDICATION. MY MECHANIC STATES THAT THIS DUE TO A DEFECTIVE TOTALLY INTEGRATED POWER MODULE THAT IS CURRENTLY ON A NATIONWIDE BACKORDER. THERE ARE 18 ORDERS IN FRONT OF MINE FROM MY LOCAL DEALERSHIP (THAT'S JUST ONE DEALERSHIP). THIS DEFECTIVE COMPONENT CAUSES YOUR VEHICLE TO RANDOMLY STALL OUT WHILE DRIVING - POTENTIALLY PUTTING MYSELF OR OTHERS IN DANGER OF AN ACCIDENT. I'M TOLD IT COULD BE WEEKS OR MONTHS BEFORE THIS PART IS AVAILABLE, SO EVERY TIME I GET IN MY JEEP I WONDER: "WILL THIS BE THE DAY THAT I GET IN AN ACCIDENT" OR WILL SOMEONE ELSE GET SERIOUSLY HURT BY HITTING ME? HOW MANY OTHERS ARE THINKING THE SAME THING? 100'S - 1000'S? I CAN'T AFFORD TO RENT A CAR FOR AN UNDETERMINABLE AMOUNT OF TIME, SO I HAVE NO CHOICE BUT TO DRIVE THIS VERY UNSAFE VEHICLE AND RISK MY LIFE AND THE LIFE OF OTHERS ON A DAILY BASIS.
TL* THE CONTACT OWNS A 2011 JEEP LIBERTY. THE CONTACT STATED THAT WHILE IN PARK, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT AN UNKNOWN MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 36,000.
"TAKATA RECALL" I HAD THIS VEHICLE FOR OVER A YEAR. ABOUT TWO MONTHS IN IT STARTED SHUTTING OFF, ALL THE LIGHTS ON THE DASHBOARD LIGHTS UP FOR NO REASON. SOMETIME WHEN I DRIVE THE HEADLIGHTS SHUT OF AND THE VEHICLE STARTS SHAKING TREMENDOUSLY. THE VEHICLE OCCASIONALLY STOPS WHEN I AM DRIVING ON THE INTERSTATE OR WHEREVER. I HAVE TAKEN IT IN ON NUMEROUS OCCASIONS BUT THE DEALER CANNOT SEEM TO FIND THE PROBLEM.
THE ENGINE WAS MAINTAINED WITH PERIODIC SYNTHETIC OIL & FILTER CHANGES. THE ENGINE RAN FLAWLESSLY. THE PLUGS AND WIRES WERE PREMIUM. THE ENGINE BEGAN TO VIBRATE WHEN THE KEY WAS TURNED. THIS OCCURRED AFTER SHOPPING ON THE WAY HOME. THERE WAS NO LOSS OF POWER OR OTHER ANOMALY PRIOR TO THIS CATASTROPHIC FAILURE. THE SHOP I BROUGHT IT TO TESTED THE COMPUTER AND FUEL PUMP ALL OK. THERE ARE NUMEROUS COMPLAINTS AND ENGINE RE-MANUFACTURERS ARE POSTING COMMENTS THAT THE ENGINE DESIGN IS FLAWED.
SO YESTERDAY AFTER WORK I GET IN MY CAR AND START IT, AND I NOTICED MY AIRBAG LIGHT CAME ON. I FIGURED MAYBE THE SENSOR WAS TRIGGERED BY THE HOT WEATHER BUT THAT STILL DIDN'T MAKE SENSE. SO I LOOK UP WHAT I SHOULD DO IN THE MANUAL AND IT SAYS TAKE IT TO THE DEALER (THEY WERE CLOSED). THE NEXT DAY, I THOUGHT SURELY THE CODE WOULD CLEAR AND ALL WOULD BE WELL. TO MY SURPRISE MY LIGHT WAS STILL ON. I TAKE MY CAR TO THE DEALERSHIP TO GET CHECKED OUT (MIND YOU, I HAVE 2 WARRANTIES ON THIS CAR) AND I JUST KNOW IT WILL BE COVERED. WRONG! I WAS SHOCKED AND DISMAYED TO FIND OUT THAT MY AIRBAG HAS 2 PROBLEMS, THE SEAT BELT SENSOR HAS BLOWN OUT AND THE THE AIRBAG MODULE IS BLOWN OUT (MEANING IT WILL NOT DEPLOY IF I GET IN AN ACCIDENT). ON TOP OF ALL THIS, NEITHER OF THESE PROBLEMS ARE COVERED BY MY $4,000 WARRANTY AND WILL COST ME $910 BEFORE TAXES. SERIOUSLY??? I SHOULDN'T HAVE TO PAY A DIME EXTRA FOR WHAT I WAS UNDER THE IMPRESSION OF ALREADY PURCHASING: A SAFE VEHICLE. THIS IS ABSOLUTELY UNACCEPTABLE. PLEASE DO SOMETHING ABOUT THIS SOON. SOMEONE COULD DIE.
#1 PROBLEM, AFTER DRIVING IN WET WEATHER, "GATE OPEN" ILLUMINATES ON DASH, INTERIOR LIGHTS ALL COME ON, THEN WHEN I GET STOPPED TURN OFF CAR AND LOCK IT, WITHIN ABOUT 5 MINUTES ALARM STARTS GOING OFF, SHUT OFF ALARM, WITHIN A FEW MINUTES USUALLY WILL GO OFF AGAIN, USUALLY HAVE TO TAKE ANYTHING OF VALUE WITH ME BECAUSE THE ONLY WAY TO MAKE THE ALARM NOT SOUND IS TO KEEP IT UNLOCKED. #2 PROBLEM, OPENED BACK PASSENGER DOOR, BUTTON STUCK IN, WOULDN'T RELEASE, HAD TO TIE THE DOOR SHUT TO BE ABLE TO DRIVE TO DEALER, TECH CAME OUT AND STUCK A KNIFE IN A LITTLE HOLE TO RELEASE BUTTON, INFORMING ME THAT LATCH WAS RUSTED ON INSIDE AND WHOLE ASSEMBLY WILL HAVE TO BE REPLACED. THE JEEP IS 4 YEARS OLD, BODY IN EXCELLENT CONDITION NO RUST AT ALL, COST TO REPLACE THIS IS 179.00. NOT COVERED UNDER THE 2,000 DOLLAR WARRANTY THAT THEY TALKED ME INTO WHEN I BOUGHT THE CAR. ITS CALLED THE ULTIMATE WARRANTY. I'M SURE THE ALARM ISSUE ISN'T COVERED EITHER.. VERY LOW QUALITY VEHICLE THAT I PAID WAY TOO MUCH FOR.
LEFT FRONT WHEEL DETACHED FROM DRIVE MECHANICS. LOOKS LIKE BALL JOINT FAILURE, EITHER UPPER OR LOWER. EARLIER LIBERTY MODELS HAVE HAD THE SAME/SIMILAR ISSUES. AT 70MPH, THIS COULD CAUSE A FATAL ACCIDENT.
I WAS PULLING OUT OF DRIVEWAY AND AIR BAG WENT OFF..SOUND LIKE EXPLOSION. ..I COVERED MY FACE AND ARM GO CUT.
TL* THE CONTACT OWNS A 2011 JEEP LIBERTY. THE CONTACT STATED THAT THE SUN ROOF FAILED TO OPEN OR CLOSE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE SUN ROOF RETRACTOR FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
I HAVE A 2011 JEEP LIBERTY WITH A SKY SLIDER, THE SLIDER NO LONGER OPERATES AND IT LEAKS WATER THE DEALERSHIP SAYS IT WILL CHARGE 150 JUST TO LOOK AT BUT NOT FIX I HAVE READ THAT MANY OWNERS ARE HAVING THIS SAME ISSUE. SLIDER ROOF ALSO MAKES A LOT OF NOISE WHILE CLOSED ON HIGHWAY LIKE IT GOING TO FLY OFF.
TL* THE CONTACT OWNS A 2011 JEEP LIBERTY. THE CONTACT STATED THERE WAS FUEL LEAKING FROM THE VEHICLE. THE FAILURE OCCURRED WHEN THE VEHICLE WAS REFUELED. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE FUEL TANK VALVE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
WHILE DRIVING HOME FROM THE GROCERY STORE, THE DOME LIGHTS AND GATE OPEN WARNING LIGHT CAME ON. SINCE IT WAS AFTER DARK, THE LIGHT FROM THE DOME LIGHT WAS BLINDING AND MADE IT VERY DIFFICULT TO SEE. I IMMEDIATELY PULLED OVER AND CHECKED THE TAILGATE. THE TAILGATE AND WINDOW WERE BOTH FIRMLY LATCHED. WHEN STARTING TO DRIVE AGAIN, IT WENT OUT BUT ALMOST IMMEDIATELY CAME BACK ON. FORTUNATELY I WAS ABOUT A MILE FROM HOME AND MADE IT HOME WITHOUT INCIDENT. THIS SHOULD BE REPORTED TO THE NHTSA AS A POTENTIAL CRASH PROBLEM AS THE BRIGHT LIGHT SUDDENLY COMING ON COULD CAUSE AN ACCIDENT. I KNOW THERE ARE SOME OTHER ELECTRICAL RECALLS FOR THIS MODEL AND YEAR JEEP AND THIS SHOULD BE ADDED TO THE LIST. *TR
THIS HAS HAPPEN TO MY VEHICLE JUST ABOUT EVERY TIME I GO FILL UP AT THE GAS STATION. I ASK TO FILL IT CASH AND EVERY TIME THE GAS OVERFLOWS OUT OF FILLER TUBE. GAS RUNS DOWN THE SIDE OF MY VEHICLE GOING ALL OVER THE GROUND. TOOK IT TO MY LOCAL DEALERSHIP AND HAD THEM LOOK INTO THE SITUATION. AFTER GETTING IT BACK THEY TOLD ME THAT THE NPF (NO PROBLEM FOUND). I HAVE DONE THE RESEARCH AND HAVE FOUND TSB'S FROM EARLIER MODEL YEARS OF HAVING THE SAME PROBLEM. THIS ISSUE OF OVERFLOWING THE TANK IS A SERIOUS CONDITION AND SHOULD BE RECALLED DUE TO THE FACT THAT 1. IT HAS THE POTENTIAL TO CREATE AN EXPLOSION. GAS OVERFLOWING ONTO THE SIDE OF THE VEHICLE OMITS VAPORS AND THE VAPORS ARE WHAT EXPLODE. 2. WITH THE GAS GOING ALL OVER THE SIDE OF THE VEHICLE IT PREMATURELY TAKES AWAY THE TOP CLEAR COAT AND PAINT LAYERS. WHICH WILL EVENTUALLY COULD GO TO BARE METAL CREATING A RUST ISSUE. 3 IS THE ENVIRONMENTAL ISSUE, ACCORDING TO NJDEP IF ONE DROP OF GAS GETS ON THE GROUND IT LEGALLY HAS TO BE REPORTED TO THEM. KNOWING THAT MOST STATIONS ARE OPERATED UNDER EXTREME SPEEDS, I HIGHLY DOUBT THAT IT IS BEING REPORTED PROPERLY. I KNOW FOR A FACT THAT THE SERVICE STATIONS IN MY AREA THE EMPLOYEES ARE CLUELESS TO THE RULES AN REGULATIONS. I CALLED THE CORPORATE OFFICE FOR A STATION AND THEY SAID THEY WERE SORRY AND OFFERED ME A $10.00 GIFT CARD. IN HINDSIGHT IT WAS NOT THEIR FAULT. IT IS THE FAULTY FUEL TANK AND PRESSURE SYSTEM. THIS NEEDS TO BE LOOKED AT SERIOUSLY, JUST BECAUSE THERE HASN'T BEEN A FIRE OR ANY SERIOUS INJURIES TO DATE DOESN'T MEAN IT IS NOT A REAL ISSUE. I HOPE THIS GETS LOOKED INTO AND PROPERLY MITIGATED. THANK YOU *TR
FROM THE FIRST DAY I BOUGHT THE VEHICLE I HAD PROBLEMS WITH TRANSMISSION. VEHICLE ROLLS BACK WHILE I GEAR. I HAVE TAKEN IT BACK THREE TIMES BUT IT STILL ISN'T FIXED. THREE TIMES I HAVE ROLLED BACK WHILE STOPPING AT A LIGHT WHILE IN DRIVE. THIS IS S AUTOMATIC SO ONE WOULD NOT BE EXPECTING TO ROLL BACKWARDS. EACH TIME. I AALMOST HIT A VEHICLE BEHIND ME. IVE BEEN TOLD BY OTHER OWNERS THAT THEY HAVE EXPE RIENCED THE SAME. DEALER SAYS IT IS NORMAL!!!!
TRAVELING SOUTH ON THE NEW YORK STATE THRUWAY BETWEEN EXITS 17 AND 16 A DEER OUT OF NOWHERE COLLIDES WITH THE JEEP CAUSING SEVERE FRONT END DAMAGE . THE AIRBAGS DID NOT DEPLOY . *TR
I TRIED TO START MY CAR AND, WITH THE EXCEPTION OF THE RADIO AND LIGHTS COMING ON, NOTHING HAPPENED. AFTER TOWING IT TO A COUPLE LOCATIONS, THE DEALERSHIP DETERMINED THAT THE CAR--LIKE SO MANY OTHER JEEPS--HAD A FAULTY TIPM. I FOUND THIS WEBSITE AFTER A BRIEF SEARCH ON THE INTERNET LANDED ME ON THIS LINK: HTTP://WWW.CHRYSLERPROBLEMS.COM/PROBLEMS/DEFECTIVE-TIPM.SHTML I BELIEVE THAT THIS PART SHOULD HAVE BEEN RECALLED AND I SHOULD NOT BE ON THE HOOK FOR THE REPAIR COST. *TR
HEADREST POPPED APART. CANNOT BE FIXED. WE WERE TOLD THAT PART THINKS IT HAS BEEN DEFLATED AND CANNOT BE RESET. *TR
I WAS DRIVING OUT OF MY NEIGHBORHOOD AND MY CAR JUST SHUT OFF. I HAD TO TURN THE KEY OFF, PUT IT IN PARK AND RESTART IT. *TR
AFTER STOPPING AT A REST AREA ON TRIP FROM LUCAS OHIO TO CINCCINNATI UPON LEAVING FOUND HEAD LIGHTS NOT WORKING. AFTER APPROX. 1/2 HOUR LIGHTS CAME ON SO PLACED ON AUTO AND THEY WORK NOW, BUT NOW NOTICED WHILE DRIVING AND IT STARTS RAINING WIPERS DON'T WORK ALL THE TIME ALSO WHEN THIS HAPPENS THERE'S NO HORN, TURN SIGNALS,OR WIPERS SO WE ARE STARTING TO WORRY ABOUT BEING ON HIGHWAY AND STARTS RAINING WIPERS WONT WORK AND HAVE NEEDED HORN SEVERAL TIMES AND IT DON'T WORK. WE HAVE NOTICED THAT WHEN THE DIGITAL COMPASS ON DASH IS OFF THAT THE FOLLOWING DON'T WORK, INCLUDING HEADLIGHT SWITCH,WIPERS,HORN, TURNSIGNALS,CRUISE CONTROL,STEERING WHEEL RADIO CONTROLS, SEEMS ALL PROBLEMS ARE CENTERED AROUND THE COMPASS ON DASH GOING OFF AND ALL STEERING WHEEL ELECTRICAL COMPONENTS! *TR
CONSTANT ISSUE WITH FUEL OVERFLOW WHEN I FILL THE CAR WITH GAS. THE SERVICE STATION PUMP SHUTS OFF WHEN THE TANK IS FULL, BUT FUEL COMES GUSHING OUT OF THE FILLER NECK. IT HAPPENS AT ALL GAS STATIONS. *TR
FUEL SPRAYS FROM FILLER NECK WHILE FILLING UP. THIS HAS HAPPENED AT MULTIPLE DIFFERENT GAS STATIONS. ITS TO THE POINT I DON'T FILL UP ANY MORE I JUST PUT IN $30 FROM EMPTY. THE PUMP DOES STOP ONCE THIS HAPPENS.
VEHICLE PURCHASED NEW IN APRIL 2011. 3 YEARS LATER IN MAY 2014, THE VEHICLE BEGAN SPEWING FUEL OUT WHEN REFUELING THE VEHICLE AT ANY AND ALL GAS STATIONS. A SIGNIFICANT AMOUNT OF FUEL RUNS DOWN THE SIDE OF THE VEHICLE, ONTO THE GROUND AND ONTO PANTS AND SHOES IF YOU ARE STANDING CLOSE TO THE VEHICLE. THE GAS FUMES GET INSIDE THE VEHICLE WHEN YOU OPEN THE VEHICLE DOOR. THIS POSES A HAZARD TO THE PERSON PUMPING THE GAS, TO OCCUPANTS INSIDE THE VEHICLE AND TO BY STANDERS. THIS IS A WELL DOCUMENTED PROBLEM ON THE INTERNET FOR JEEP SUV'S. I HAVE REPLACED THE ESMI HOUSING 2 TIMES, AND THIS DOES NOT SOLVE THE PROBLEM. I AM NOW TOLD I WILL NEED TO REPLACE MY ENTIRE GAS TANK BECAUSE THE ROLLOVER ANTISPILL VALVE INSIDE THE TANK IS DEFECTIVE. I FOUND A RECALL CALLED M11 WHICH FIXES ONLY 2012 JEEP COMPASS AND 2012 JEEP PATRIOT VEHICLES THAT HAVE THE SAME PROBLEM. I HAVE CALLED JEEP AND THEY STATED THE PROBLEM HAS BEEN RESOLVED AND THEY WILL NOT HELP ME. *JS
ELECTRICAL ICONS CONTINUE TO APPEAR ON DASHBOARD LIKE TRACTION, ABS,SERVICE ENGINE SOON,GAUGE FOR RPM IS 0 MP, ENGINE GAUGE REMAIN AT ENGINE SPEED. WHEN TAKEN TO JEEP DEALERSHIP FOR REPAIR I WAS TOLD THERE WAS NOTHING WRONG WITH THE JEEP IT IS RUNNING CORRECTLY. AND YET THE JEEP CUT COMPLETELY DOWN FOR 10 MINS ON THE EXPRESSWAY. WHEN ON THE STREET ALL ICONS COME ON AND I HAVE TO PULL OVER BECAUSE JEEP HAS SHUT DOWN.
WHEN FUELING, THE PUMP'S AUTO SHUT OFF DOESN'T WORK AND GAS SPILLS OUT EVERYWHERE. HAPPENS EVERY TIME WE FILL UP AND AT DIFFERENT STATIONS. *TR
TL* THE CONTACT OWNS A 2011 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN STATED THAT THE PCM MODULE NEEDED TO BE REPROGRAMMED. THE REMEDY FAILED TO REPAIR THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 38,000.
DURING FUEL FILL-UP, DIRECTLY AFTER THE PUMP AUTOMATICALLY SHUTS OFF, A LARGE AMOUNT OF GAS WILL SPILL BACK OUT OF THE FILLER HOSE. THIS HAPPENS AT ALL GAS STATIONS. DURING THE FIRST TIME, I WAS STANDING RIGHT NEXT TO THE GAS AND HAD GASOLINE SPLASHED ON MY PANTS A SHOES. I HAVE TO ESTIMATE THE AMOUNT OF FUEL TO PUT INTO THE TANK AS TO AVOID SPILLAGE. I AM AFRAID THAT IF I GO TO A FULL-SERVICE STATION, THE ATTENDANT WILL BE DOUSED WITH GAS AT MY EXPENSE. *JS
TL*THE CONTACT OWNS A 2011 JEEP LIBERTY. THE CONTACT STATED THAT AFTER REFUELING AND THE NOZZLE WAS EJECTED, FUEL WAS SPEW OUT OF THE FILLER NECK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 25,000. UPDATED 03/30/15*LJ UPDATED 6/22/2015*JS
WHEN FILLING GAS TANK FUEL GUSHES FROM FUEL FILL TUBE BEFORE FUEL FILLING NOZZLE SHUTS OFF, HAPPENS EVERY TIME UNLESS YOU MANUALLY FILL FUEL TANK VERY SLOWLY. OUTTEN MOTORS IN (HAMBURG, PA) TOLD ME FUEL ROLL OVER VALVE IS BAD, FUEL TANK REPLACEMENT REQUIRED, COST WOULD BE $1051.73. *TR
EVERY TIME I FILL UP I GET A BACKWASH OF GAS I TRIED DIFFERENT GAS STATIONS WITH THE SAME RESULTS I GOOGLED THIS ISSUE AND FOUND OUT THIS HAS HAPPENED TO 1000'S OF OTHER JEEP OWNERS WHEN I CALLED MY JEEP DEALER THEY WANT TO CHARGE ME 100'S OF DOLLARS TO FIX THE ISSUE WHICH I THINK SHOULD BE A RECALL. CAN YOU PLEASE HELP ME WITH THIS ISSUE. *TR
AT SPEED ABOVE 55 OR IN HEAVY WINDS THE SOUND OF AIR COMING THROUGH THE SUNROOF CAN BE VERY DISCONCERTING. TURNING UP THE RADIO TO HEAR IT BECOMES A MUST. THE SUDDEN GUSTS CAUSE YOU TO TAKE YOUR EYES OFF THE ROAD AT TIMES. WITH THE INCREASED NOISE IT BECOMES INCREASINGLY DIFFICULT TO HEAR OUTSIDE NOISE WHICH COULD EASILY BECOME A SAFETY CONCERN. THE LOCAL JEEP DEALER SAYS THERE IS NO FIX, AND NOT TO WORRY UNLESS IT LEAKS. HE ALSO STATED HE HAD SEEN THIS PROBLEM BEFORE. MY CALL TO CUSTOMER SERVICE ( I HAVE THE REF # IF NEEDED) RESULTED IN MUCH THE SAME DISCOURSE. [XXX] WAS NICE ENOUGH BUT DID NOT HAVE A SATISFACTORY ANSWER TO MY DILEMMA. HE CERTAINLY WOULD NOT ADMIT TO A DESIGN FLAW WITH NO WAY TO TIGHTEN THE SOFT SUNROOF DOWN. NOR IS THERE PRESENTLY A HARD TOP TO ELIMINATE THE PROBLEM, HE INDICATED WHEN I PRESSED HIM. THIS MOVING AIR NOISE IS ALREADY A DISTRACTION AND IF IT GETS LOUDER I HATE TO THINK WHAT MIGHT OCCUR. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
DROVE ALL OVER TOWN AND TO AND FROM WORK WITHOUT INCIDENT OR INDICATION THAT SOMETHING IS WRONG. I PARKED THE LIBERTY FOR ABOUT 15 MINUTES BEFORE RESTATING. I TURNED THE KEY AND THE ENGINE TURNED OVER BUT WAS LOUD NOISE AND WAS SHAKING AS IF WAS STRUGGLING FOR FUEL ( 1/2 TANK BY THE WAY). TRIED STARTING HER UP AND JUST KEPT SHUTTING OFF. HAD HER TOWED TO AUTHORIZED JEEP DEALER SERVICE SHOP. CAN'T SEEM TO DIAGNOSE THE PROBLEM THEY SAY IT MIGHT BE A MISFIRE IN CYLINDER # OR A BROKEN VALVE. JEEPS BEEN INTO SHOP NUMEROUS TIMES TO FIX TPMS THEY'VE CHANGE THE CONTROLS BUT STILL VIC SAYS CHECK TPMS. *TR
TL* THE CONTACT OWNS A 2011 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
I PURCHASED MY JEEP LIBERTY ON 1/7/14 AND IN THE FIRST 3 DAYS THE CAR BEGAN TO STALL WHILE DRIVING. IT FIRST HAPPENED GOING AT SLOWER SPEEDS (15-20MPH) AND THEN HAPPENED TO ME GOING DOWN A BUSY ROAD AT OVER 45 MPH. THE ENGINE COMPLETELY TURNS OFF AND POWER STEERING FAILS. LUCKILY I DID NOT CAUSE ANY ACCIDENTS. I IMMEDIATELY CONTACTED THE DEALER (CARMAX IN ORLANDO FL) AND NOTIFIED THEM OF THE ISSUE. I BROUGHT MY JEEP IN FOR REPAIRS AND MULTIPLE REPAIRS WERE DONE TO THE ENGINE, SUSPENSION ETC. I PICKED UP MY JEEP UP ON 1/22/14 AND WAS TOLD ALL REPAIRS NEEDED HAD BEEN TAKEN CARE OF. I BEGAN MY COMMUTE TO WORK AND GOT THERE SAFELY. WHEN I WENT TO LUNCH ON MY BREAK ONCE AGAIN AT A RED LIGHT MY JEEP STALLED. AND THEN AGAIN ANOTHER .5 MI DOWN THE ROAD GOING AT APPROX. 20 MPH. I WOULD LIKE TO KNOW WHAT IS THE CONCERN THAT IS BEING ADDRESSED WITH THIS PROBLEM THAT MULTIPLE PEOPLE ARE HAVING WITH THEIR VEHICLES. SO AT LEAST I CAN TELL MY MECHANIC WHAT I WOULD LIKED FIXED WHEN IT GOES BACK INTO THE MAINTENANCE DEPT. PLEASE HELP. *TR
VEHICLE WAS PARKED ON TOP OF A HILL, TRANSMISSION IN PARK, KEY TURNED OFF. I SAT IN FRONT SEAT FOR SEVERAL MINUTES WHILE ENGINE WAS STOPPED AND TURNED OFF, I GOT OUT OF THE JEEP, OPENED THE BACK DOOR TO GET OUT SOME EQUIPMENT I WAS NEEDING FOR WORK. THE JEEP BEGAN TO ROLL DOWN THE HILL KNOCKING ME SIDEWAYS. IT WAS IN THE 2 WD POSITION. I COULD ONLY WATCH AS THE JEEP WAS HEADED FOR TWO LANE TRAFFIC, THIS IS THE SECOND TIME THIS JEEP HAS DONE THIS, SAME SCENARIO. BOTH TIMES THE WHEELS WERE ALL ROLLING, NOT SLIDING. I USED THE 4 WD EARLIER THE SAME DAYS, ON BOTH OCCASIONS BUT IT WAS IN 2 WD AT TIME OF ROLLING. HAD IT TOWED TO A JEEP DEALER GARAGE, THEY CANNOT DIAGNOSE IT, WOULD NOT ALLOW A RENTAL CAR, HAD TO LEAVE IT WITH DEALER TO FURTHER TRY TO "REPLICATE" AND DIAGNOSE. VERY DANGEROUS! BOTH EVENTS THE JEEP WAS ON A HILL AND ROLLED TOWARDS BUSY HIGHWAYS, THANKFULLY STOPPED ON OWN WITHOUT HITTING SOMETHING OR SOMEONE OTHER THAN ME ON THE SECOND EVENT. THANKFULLY NO CHILDREN/PETS/OTHERS WERE NEAR OR BEHIND THIS VEHICLE! *TR
GATE LIGHT INDICATOR APPEARED ON DASH. THIS HAS HAPPENED SEVERAL TIMES SINCE - USUAL DURING MOIST WEATHER CONDITIONS. ALSO, FOR NO REASON, THE BACK GATE LATCH HAS EITHER COME APART OR BROKE. *TR
AIRBAG LIGHT IS ILLUMINATED AND HAS BEEN FOR 2 DAYS. GOING TO BRING IT IN TO GET SERVICED... *TR
Data synced from NHTSA on May 4, 2026