2012 Jeep Liberty Complaint Log

TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. THE CONTACT STATED WHILE DRIVING 20 MPH ATTEMPTING TO MAKE A TURN, THE VEHICLE STALLED AND THE WARNING LIGHTS ILLUMINATED. THE CONTACT WAS ABLE TO MANEUVER THE VEHICLE ONTO THE EMERGENCY LANE AND THEN IT RESTARTED. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO IDENTIFY THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 23,500.

TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. THE CONTACT STATED THE AIRBAG WARNING LIGHT SENSOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE OIC MODULE NEEDED TO BE REPROGRAM. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 60,000.

I FEEL IT IMPORTANT TO MAKE OTHERS AWARE OF WHAT WAS JUST FOUND TO BE WRONG WITH MY 2012 JEEP LIBERTY. THE RED BRAKE LIGHT INDICATOR CAME ON AND STAYED ON, THE EMERGENCY BRAKE WAS NOT ON AT THE TIME. TOOK THE CAR TO OUR TRUSTED LOCAL MECHANIC AND ONCE THE CAR WAS PLACE UP ON THE RACK AND TIRES REMOVED YOU COULD SEE THE PROBLEM. THE FRONT BRAKE LINE IS SITUATED IN SUCH A WAY THAT IT HITS AGAINST THE STRUTS EVERY TIME THE WHEEL IS TURNED. CREATING A VERY DANGEROUS SITUATION, THE BRAKE LINE COULD BE SEVERED AT ANYTIME CAUSING IMMEDIATE BRAKE FAILURE. THE CAR WAS PURCHASED AS A CERTIFIED USED VEHICLE WITH THE UNDERSTANDING THAT IT HAD COMPLETED THE POINT CHECK AND THAT WE WERE PLACING OUR NEW DRIVER IN A SAFE VEHICLE. VERY DISAPPOINTING TO FIND OUT OTHERWISE. JEEP/CHRYSLER IS BEING VERY UNRESPONSIVE TO THIS MAJOR SAFETY ISSUE. NOT ONLY IS THIS A SAFETY ISSUE BUT IT COULD HAVE RESULTED IN THE LOSS OF LIVES. VERY ANGRY! *TR

ON JUNE 17, 2014 I WENT TO FIELDS CHRYSLER JEEP DODGE IN SANFORD FL. DUE TO STARTING ISSUES WITH MY 2012 JEEP LIBERTY WHICH I PURCHASED ON DECEMBER 2012 UPON ARRIVAL I ENTERED THE SERVICE LANE AND WAS GREETED BY A COMPANY EMPLOYEE. HE SAID ?SOMEONE WILL BE WITH YOU SHORTLY? NOT LONG AFTER ANOTHER EMPLOYEE SAID BASICALLY THE SAME THING. I WAITED A WHILE LONGER THEN ANOTHER PERSON WHO DID NOT INTRODUCE HIMSELF (WHOM NOW I KNOW AS [XXX]). HOW CAN I HELP YOU? I STATE TO HIM THAT MY JEEP IS HAVING STARTING ISSUES AND WITHOUT LETTING ME FINISH HE SAID YOU GOT NO WARRANTY IT'S A 2012 JEEP. I STATED, ?SIR THIS JEEP WAS PURCHASED ON 12/2012 AND IT DOESN'T MATTER THE WARRANTY GOES FROM THE MANUFACTURED DATE.? I CONTINUE TO EXPLAIN THAT THE WARRANTY SAYS 12 MONTH WITH AN 18 MONTH REPLACEMENT THEN IT'S PRORATED. THEN [XXX] LOOKED INTO THE TRUCK AND SAID YOU HAVE TOO MANY MILES IN A RUDE AND NON-PROFESSIONAL MANNER. I SAID CAN WE LOOK AT THE BATTERY AND LOOK AT THE WARRANTY. I RELEASED THE LATCH AND HE OPENED THE HOOD. [XXX] WAS STANDING IN FRONT OF THE JEEP AND I WAS BY THE DRIVER SIDE I BEGAN TO READ THE PRINTED WARRANTY ON THE BATTERY. I BEGAN TO NOTICE LIQUID COMING FROM UNDER ONE OF THE CAPS. I SAID LOOK AT THAT NOT GOOD. AT THAT TIME [XXX] SAID LET ME HANDLE THIS ISSUE. I TOUCHED IT AND THE TOP BLEW OFF EXPLODING AND SPRAYING ME IN THE EYES AND IN THE FACE. I WAS RUSHED TO ANOTHER AREA OF THE SHOP WHERE THEY BEGAN TO FLUSH MY EYES. THE FIRST PERSON THAT GREETED ME UPON ARRIVAL HE SAID I?M THE PERSON WHO FIRST GREETED YOU THE MEDIC CANE AND CONTINUED FIRST AID WHILE TRANSPORTING ME TO THE HOSPITAL IN SANFORD THEN THE EMERGENCY ROOM OPERATORS TOOK OVER. I RECEIVED 2ND AND 3RD DEGREE BURNS ON MY FACE. MY EYES ARE SEVERELY DAMAGED MY VISION HAS BEEN GREATLY DECREASED WITH DRY EYES CLOUDY AND VISION WHICH IS HINDERING MY NIGHT TIME DRIVING. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER 14V154000 (SERVICE BRAKE , SERVICE BRAKES, HYDRAULIC). HOWEVER, THE CONTACT WAS NOT ABLE TO HAVE THE VEHICLE SERVICED UNDER THE RECALL BECAUSE THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

A FEW DAYS AGO THE AIRBAG MALFUNCTION LIGHT TURNED ON UPON STARTING MY VEHICLE. NOT SURE WHAT THIS MEANT, I TOOK IT TO MY LOCAL JEEP DEALERSHIP IN CLEAR LAKE, TEXAS. WHEN I DROPPED MY CAR OFF, THE MAN SAID IT WOULD NOT BE READY TODAY. IT TOOK CLEAR LAKE DODGE A FULL 24 HOURS TO COMPLETE THIS FIX (AND THAT WAS AFTER BEGGING THE MANAGER TO HAVE MY CAR READY ON TIME, THEY WERE GOING TO PUSH IT BACK ANOTHER DAY). ON THE RECALL FORM IT SAID SHOULD ONLY TAKE 30 MINUTES FOR THIS FIX. I RECEIVED MY CAR AND THE CAR WAS PRESUMABLY FIXED SINCE THE WARNING LIGHT WAS NO LONGER ON. HOWEVER, WHEN I GET HOME, I REALIZE MY GARAGE KEY HAD BEEN STOLEN FROM MY VEHICLE. THIS WAS A DISASTER, AND I DID NOT FEEL THAT MY SAFETY WAS VALUED AS A PERSON MUCH LESS A PAYING CUSTOMER AT CLEAR LAKE DODGE. *TR

TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG LIGHT ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V282000 (AIR BAGS, ELECTRICAL SYSTEM). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 36,000.

SUBMISSION FROM CONSTITUENT RE CHRYSLER RECALL NOTICE. *SMD 2012 JEEP LIBERTY. THE CONSUMER RECEIVED RECALL NOTICE 13V282000. HOWEVER, THE DEALER INFORMED THERE WERE NO SUCH RECALL. ALSO, THE CONSUMER WAS HAVING AN ISSUE WITH THE VEHICLE NOT WANTING TO START, INTERMITTENTLY. IN EARLY JUNE, THE VEHICLE WOULD NOT START. THE DASHBOARD LIT UP, BUT THERE WAS NO NOISE, NO CLICKING, NOTHING. HE MADE SEVERAL ATTEMPTS, BUT IT WOULD NOT START. AFTER THE SIXTH TRY, IT STARTED. THE DEALER WAS UNABLE TO REPLICATE THE PROBLEM. THE CONSUMER STATED IT HAPPENED AGAIN, MULTIPLE TIMES. *JB

ACTIVE HEAD RESTRAINTS RECALL, I GOT THIS RECALL ALMOST A YEAR AGO NOW, AND NEVER GOT THE SECOND NOTICE OF PARTS BEING AVAILABLE TO FIX THIS ISSUE. I SEE OTHER PEOPLE HAVE ALSO HAD THIS ISSUE. COULD THIS POSSIBLY BE WHY MY AIR BAG LIGHT IS CONSTANTLY ON?? WHEN IS THE RECALL GOING TO BE ADDRESSED? *JS

NOTHING MAJOR YET..THERE IS A PROBLEM WITH THE TIPM,MY JEEP JUST WENT OVER 50,000 MILES AND NOW I HAVE THIS THAT IS OUT OF WARRENTY.BECAUSE THIS PROBLEM IS OUT THERE AND NO RECALL FOR THIS DEFECT AND AM GOING TO BE FORCED IN TRADING IN,I DO NOT FEEL SAFE WITH ALL THE SUDDEN ISSUES.CHRYSLER IGNORING THIS PROBLEM,I WILL NOT BY ANOTHER CHRYSLER PRODUCT.I HAVE MY GRANDCHILDREN RIDE WITH ME OFTEN AND I AM CONCERNED. THANK-YOU.

STARTED CAR IN THE AM ON THE WAY TO WORK AND AFTER 10 MINUTES THE AIR BAG IDIOT LIGHT FLASHES AND STAYS ON. IT IS GOING ON 10 DAYS AND THE LIGHT IS STILL ON . I WILL STOP BY THE DEALER TOMORROW 5-10-2014 TO SEE WHAT IS NEEDED AND IF THE CAR IS SAFE TO DRIVE. *TR

TL* THE CONTACT OWNS 2012 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V282000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE CONTACT WAS INFORMED BY THE MANUFACTURER AND DEALER THAT THE OCCUPANT RESTRAINT MODULE WOULD NEED REPLACING, WHICH WAS NOT COVERED UNDER THE RECALL CAMPAIGN. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.

NO SECOND NOTIFICATION WAS RECEIVED BY MAIL AS IT HAD BEEN INDICATED BY THE RECALL NOTICE: "WHAT YOUR DEALER WILL DO...CHRYSLER INTENDS TO REPAIR YOUR VEHICLE FREE OF CHARGE (PARTS AND LABOR). HOWEVER, THE PARTS REQUIRED TO PROVIDE A PERMANENT REMEDY FOR THIS CONDITION ARE CURRENTLY NOT AVAILABLE. CHRYSLER IS MAKING EVERY EFFORT TO OBTAIN THESE PARTS AS QUICKLY AS POSSIBLE. CHRYSLER WILL CONTACT YOU AGAIN BY MAIL, WITH A FOLLOW-UP RECALL NOTICE, WHEN THE REMEDY PARTS ARE AVAILABLE." THE LAST SENTENCE WAS UNDERLINED ON THE NOTICE. NO 2ND NOTIFICATION WAS MAILED. I COMPLAINED AT AN OIL CHANGE, AND I RECEIVED AN EMAIL SHORTLY AFTER "REMINDING" ME TO HAVE IT DONE. SEVERAL MONTHS, MAYBE EVEN ALMOST A YEAR, HAD PASSED. *TR

WHEN I BEGAN DRIVING TODAY I NOTICED THAT THE AIRBAG WARNING LIGHT WAS ILLUMINATED ON THE DRIVERS SIDE IN THE ELECTRONICS CLUSTER. THERE HAS BEEN NO DAMAGE TO THE VEHICLE AND THE LIGHT JUST RANDOMLY CAME ON AND HAS REMAINED ON. *TR

2012 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO AIR BAG ALERT LIGHT MALFUNCTION AND ACTIVE HEAD RESTRAINTS RECALL NOTICE. *SMD THE CONSUMER STATED THE AIR BAD LIGHT RECENTLY ILLUMINATED. WHEN SHE WENT TO THE DEALER, SHE WAS INFORMED THE RECALL DID NOT APPLY TO HER VEHICLE. HOWEVER THE VEHICLE DID NEED AN OCCUPANT RESTRAINT CONTROL MODULE, WHICH WAS NOT COVERED UNDER THE RECALL. *JB

LIFT GATE HATCH MECHANISM PARTS CONTINUE TO FAIL WITHOUT WARNING NOT ALLOWING EXIT/ENTRY INTO HATCH IN CASE OF EMERGENCY OR ACCESS TO SPARE TIRE AND JACK. I HAVE HAD PARTS REPLACED THREE TIMES. THIS LIFT GATE IS OPERATED MANUALLY. THIS HAPPENS IN NUMEROUS WEATHER CONDITIONS AND TEMPERATURES. THIS IS NOTED WHILE THE CAR IS STATIONARY. THIS HAS BEEN REPORTED TO JEEP, WITHOUT RESOLUTION.

I WAS IN A WRECK 3/24/2014 ,I WAS DRIVING ON THE INTERSTATE WHEN I WAS HIT ON THE LEFT SIDE OF THE DRIVER DOOR AND BACK LEFT DOOR BEHIND THE DRIVER SEAT. I SAW THE CAR COMING TOWARDS ME AT A ANGLE WHEN I LOOKED OVER TO SEE IF I COULD CHANGE LANES, SHE HIT ME AND THE CAR STARTED TO ROLL OVER..FROM THAT ALL I REMEMBER I WOKE UP BLEEDING SEVERELY FROM 7 INCH CUT TO MY HEAD. I WAS THEN TRANSPORTED TO UAB TRAUMA UNIT FOR SEVERAL DAYS. I HAVE INJURIES TO MY CERVICAL NECK/SPINE AND SHOULDER . I AM STILL SUFFERING FROM THE TRAUMA FROM PTSD. I WAS CALLED SEVERAL TIMES AFTER MY WRECK ABOUT THE RECALLS ON THE HEAD RESTRAINT...RESTRAINT CONTROL (ORC) MODULE MUST BE REPLACED. FOR 2012 MODEL KK VEHICLES: THE TOTALLY INTEGRATED POWER MODULE (TIPM) MUST BE REPROGRAMMED... UPDATED 08/21/17 *BF *CN

I WAS ON MAJOR INTERSTATE IN BIRMINGHAM ALA. CAR ACCIDENT I WAS HIT ON LEFT SIDE AND MY AIR BAGS DID NOT DEPLOY. AND MY CAR ROLLED . I HAD A CALL BACK ON MY HEAD RESTRAINTS .?

IT CAME ON ABOUT 50 THOUSAND MILES. CAR NEVER BEEN IN AN ACCIDENT. ONLY DRIVEN TO WORK. THERE ARE 3 KIDS IN THAT CAR ON DAILY BASIS. I CAN NOT TRUST THE CAR FROM WHAT I HEAR EVERYONE ELSE COMPLAINING ABOUT THE AIR BAGS.

TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER 13V282000 (AIR BAGS , ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE REMEDY PART. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 4/28/14*CN *TR

THERE WAS AN ELECTRICAL FIRE THAT APPEARED TO ORIGINATE IN THE DRIVER'S SIDE REAR TAIL LIGHT AND MIGRATED TO THE BUMPER AND WIRING INSIDE THE BUMPER. *TR

TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. UPON STARTING THE VEHICLE, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE RESTRAINT CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 13V282000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS UNKNOWN.

IT HAPPENED A FEW TIMES BUT THE LAST TIME SHE WAS TURNING AT A LIGHT AND WHEN KEYS SWUNG THE IGNITION SHUT OFF CAUSING HER TO LOSE POWER STEERING AND SHE HIT ANOTHER VEHICLE. THE IGNITION IS VERY TOUCHY - JUST BY BARELY TOUCHING THE KEYS IT SHUTS OFF. I AM AFRAID FOR MY DAUGHTER'S SAFETY DRIVING THIS VEHICLE. *TR

I HAVE A PERFORATED HOLE IN THE DRIVER SIDE SEAT AND ANOTHER PERFORATED HOLE IN THE PASSENGER SEAT CAUSED BY THE SEAT BELT LATCH THAT SIT IN THE ENTRANCE WAYS OF MY VEHICLE. EVERY TIME I OR SOMEONE ELSE GETS INTO THE VEHICLE THERE IS A POSSIBILITY OF GETTING STABBED IN THE BACK ALONG WITH PUNCTURING ANOTHER HOLE IN THE SEAT. THE SEAT BELT LATCH CATCHES YOU WHEN ENTERING INTO THE VEHICLE AND WHEN YOU SIT BACK THAT?S WHEN IT GETS YOU, LIKE A BEE STING, IT REALLY HURTS. I HAVE RECEIVED A BRUISE FROM THE LATCH. *TR

AIRBAG LIGHT IS ON CONSTANTLY. DEALER CLAIMS THAT THE ORC MODULE IS BAD, BUT IT IS NOT COVERED BY THE RECALL (N38) THAT STATES THAT "JEEP WILL ... REPLACE THE ORC MODULE FREE OF CHARGE". THE VEHICLE IS LESS THAN 2 YEARS OLD AND HAS NOT BEEN SUBJECTED TO ANY ABUSE OR DAMAGE. *TR

THE AIRBAG WARNING LIGHT CAME ON AND STAYED ON. I RECEIVED A RECALL NOTICE ON THE HEAD RESTRAINT. I TOOK MY VEHICLE IN TO THE DEALERSHIP. (CHAMPION DODGE CHRYSLER, GULFPORT, MS) THEY SAID THEY REPAIRED THE DEFECTION ON THE RECALL NOTICE WITH THE HEAD RESTRAINT. I TOLD THEM ABOUT THE AIR BAG WARNING LIGHT HAS BEEN ON SINCE JAN 2014. THE MANAGER SAID "WELL THIS HEAD RESTRAINT RECALL MAY FIX THAT PROBLEM TOO" I WENT TO PICK MY CAR UP AND IT DID NOT FIX IT. HE ASKED IF I WANTED TO HAVE IT FIXED AND THAT IT WOULD COST AROUND $300-$400. I TOLD HIM NO, THIS SHOULD BE ON A RECALL, HE AGREED BUT SAID IT HASN'T COME OUT YET. MY QUESTION: IF IT'S A SAFETY ISSUE ON A 2012 MODEL WHY ISN'T IT A RECALL? DOES SOMEONE HAVE TO BE INJURED/KILLED BEFORE YOU ISSUE A RECALL? *TR

TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE AND THE FRONTAL DRIVER'S SIDE AIR BAG FAILED TO DEPLOY CAUSING THE CONTACT TO SUFFER AN INJURY TO THE NECK THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS REPAIRED HOWEVER, THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000. UPDATED 08/30/16*LJ *CN

TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. THE CONTACT STATED THAT THE FRONT DRIVER'S SEAT WAS REPAIRED FOUR TIMES DUE TO A SHARP OBJECT THAT PIERCED THE LEATHER SEAT. COLE CHRYSLER DODGE JEEP (LOCATED AT 3550 BROAD ST, SAN LUIS OBISPO, CA 93401, (805) 543-7321) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 48,000.

I BOUGHT MY JEEP LIBERTY JET IN FEB 2012 BRAND NEW OUT OF THE SHOW ROOM. I AM A MILITARY VET AND WANTED A RELIABLE CAR TO DRIVE IN FOR MY PCS MOVES. I STARTED HAVING VEHICLE SHAKES IN 2013 FOR MY 2012 JEEP LIBERTY JET. IN DECEMBER 2013 I TOOK IT TO MILTON REUBEN CHRYSLER DEALERSHIP FOR CHECK ENGINE LIGHT. I WAS ALSO INFORMED THERE WAS A SAFETY RECALL ON IT THAT I WAS UNAWARE OF. THE VEHICLE WAS IN THE SHOP FOR OVER A MONTH FOR CYLINDER 3,4,7 MISFIRES. THE HEADS WERE REPLACED. IN AUGUST 2014, NOT EVEN A YEAR AFTER MY VEHICLE WAS IN THE SHOP I HAD TO RETURN FOR SHAKES. MY CHILD WAS IN THE CAR AT THE TIME IT WAS SHAKING VIOLENTLY. I CALLED CHRYSLER, NOT THE DEALERSHIP, TO COMPLAIN OF THIS SAFETY ISSUE AND FOR LONG TERM HELP SOLVING THE ISSUE. THEY BASICALLY SAID I WAS ON MY OWN AND THE DEALERSHIP DIDN'T WANT THE VEHICLE AS A TRADE IN BECAUSE OF ITS LENGTHY WRAP SHEET. THEY REPLACED CYLINDER 3 AND 7 AGAIN. I THOUGHT THE WORST WAS OVER UNTIL AUGUST 29, 2015 THE SHAKES CAME BACK. I TOOK IT TO DEALERSHIP AND THEY GAVE ME A BILL FOR $1100 FOR CYLINDER 5 MISFIRE. THE VEHICLE HAS LESS THAN 80,000 MILES ON A 100,000 MILE WARRANTY. IT HAS BEEN IN THE SHOP EVERY YEAR SINCE WE HAVE HAD IT FOR MAJOR WORK. THE DEALERSHIP DOESN'T WANT IT AND CHRYSLER IS NOT TAKING RESPONSIBILITY FOR THE FACT THEY BUILT A FAULTY VEHICLE. EVERY 20,000 MILES I AM HAVING ISSUES.

AIR BAG LIGHT STAYS ON. DEALER SAYS IT IS NOT PART OF THE N28 RECALL. *TR

BACK IN NOVEMBER I RECEIVED SAFETY RECALL N38. TO DATE THERE HAS BEEN NO REMEDY FOR THIS PROBLEM. I AM CONCERNED WITH THE AMOUNT OF TIME THAT IS LAPSING WITHOUT A RESOLUTION TO THIS PROBLEM. *TR

THE TRANSMISSION FAILS TO ENGAGE FROM NEUTRAL TO FIRST GEAR, OR WHEN SLOWING DOWN AND DOWN SHIFTING FROM SECOND TO FIRST. WHEN IT DOES ENGAGE, IT JOLTS FORWARD AT A HIGHER SPEED WHICH COULD A) CAUSE ME TO HIT ANOTHER CAR; B) ALLOW ANOTHER CAR TO HIT ME AS I AM NOT MOVING; C) ROLL BACKWARDS DOWN A HILL AS THE TRANSMISSION DID NOT ENGAGE AND CAUSE ME TO GET INTO AN ACCIDENT. JEEP IS AWARE OF THIS PROBLEM, BUT IS DOING NOTHING TO FIX OR RECALL THE VEHICLE. *TR

TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. THE CONTACT STATED WHILE STARTING THE VEHICLE, THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED UNTIL THE ENGINE WAS TURNED OFF. THE CONTACT RECEIVED A NHTSA RECALL CAMPAIGN ID NUMBER 13V282000 (AIR BAGS , ELECTRICAL SYSTEM); HOWEVER, THE REMEDY PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT COULD NOT PROVIDE AN EXPECTED DATE FOR THE PART TO BE AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 16,999.

LAST WEEK THE AIRBAG WARNING LIGHT STAYED ON. I CALLED THE DEALERSHIP AND MADE AN APPOINTMENT. ON 28 OCT, THE DEALER STATED THAT THERE WAS A RECALL TO FIX THE OCCUPANT RESTRAINT MODULE; HOWEVER, THERE WAS NO PART AVAILABLE TO FIX IT. I WENT ONLINE AND RESEARCHED N38 RECALL. IT SEEMS THAT THIS WAS RELEASED ON JULY 2ND (BOUGHT THE CAR JULY 5), AND ACCORDING TO CHRYSLER RECALL WOULD START IN AUGUST. I NEVER RECEIVE ANY NOTIFICATION ABOUT THIS RECALL. IT IS NOW OCT AND SO FAR THERE ARE NO PARTS TO FIX THIS ISSUE. I CAN BE REAR ENDED AND AIRBAG WOULD NOT DEPLOY DUE TO THIS ISSUE! *TR

TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. THE CONTACT STATED REFERENCED NHTSA CAMPAIGN ID NUMBER 13V282000 (AIR BAGS , ELECTRICAL SYSTEM) AND STATED THAT THE DEALER ADVISED THAT THE REMEDY PART WOULD NOT BE AVAILABLE FOR THREE TO FOUR MONTHS. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.

2012 JEEP LIBERTY. ATTORNEY REPRESENTING CONSUMER WRITES IN REGARDS TO ACTIVE HEAD RESTRAINTS RECALL NOTICE. *SMD THE LAWYER STATED, HIS CLIENT TOOK THE VEHICLE TO THE DEALER TO BE SERVICED FOR AN AIR BAG WARNING LIGHT. UNFORTUNATELY, THE SERVICE DEPARTMENT WAS UNABLE TO FIX THE PROBLEM AND HAD TO REPLACE THE REQUIRED ORC MODULE. CHRYSLER REFUSED TO REIMBURSE THE CONSUMER, BECAUSE THERE WAS NOT A SUFFICIENT REPAIR FOR THE PROBLEM.

TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. THE CONTACT STATED THAT THE LOCKS, SEAT BELTS, AND VARIOUS ELECTRICAL COMPONENTS BECAME INOPERABLE. THE CONTACT MENTIONED THAT THE VEHICLE STALLED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TOTALLY INTEGRATED POWER MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V282000 (ELECTRICAL SYSTEM, AIR BAGS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 54,000.

OCTOBER 2013 CEILING LIGHTS CAME ON AND WOULD NOT GO OUT. HEADLINER GOT HOT ENOUGH THAT I THOUGHT IT MIGHT CATCH ON FIRE. IN MARCH OF 2014 ELECTRICAL PROBLEM. HEADLIGHTS WENT OUT WITH ONLY A REDDISH CAST FOR LIGHTS. NO HEATER FAN, NO RADIO NO LIGHT INSIDE DOORS LOCK ON THEIR OWN WITHOUT CAR RUNNING (GOOD WAY TO LOCK KEYS IN) AFTER A COUPLE OF DAYS EVERYTHING WENT BACK TO NORMAL. ITS LIKE THERE IS A DEAD SHORT SOMEWHERE. AND THE ECO SYSTEM I DON'T BELIEVE IS WORKING. GAS MILEAGE IS ATROCIOUS. *TR

I STARTED MY 2012 JEEP LIBERTY 4 DAYS AGO AND THE AIRBAG LIGHT STAYED ON. WHY WOULD A 2012 JEEP HAVE THIS PROBLEM, I PURCHASED THIS VEHICLE WHEN IT HAD 29,538 MILES ON IT. IT NOW HAS 39,300 MILES ON IT, SO IT IS OUT OF WARRANTY AND MY EXTENDED WARRANTY DOES NOT COVER THIS ISSUE WITH THE AIRBAG. I DON'T HAVE THE $95 TO DIAGNOSIS THIS ISSUE, THE $95 IS ONLY FOR DIAGNOSIS. I HOPE THERE WILL BE A RECALL OR SOMETHING FOR THIS ISSUE SOON. AS OF RIGHT NOW, I HAVE NO AIRBAG SYSTEM. *TR

WHILE I WAS DRIVING ON I-70 E, I NOTICED THAT THE VEHICLE APPROACHING ME FROM BEHIND, WAS TRAVELING AT A HIGH RATE OF SPEED SO I SWERVED TO THE RIGHT SHOULDER AND THE OTHER VEHICLE SWERVED TO THE LEFT LANE AND THEN BACK ACROSS THE RIGHT LANE OVER TO THE SHOULDER AND STRUCK MY 2012 JEEP LIBERTY ON THE DRIVERS SIDE FROM THE FRONT TO THE REAR PROBABLY AT A SPEED BETWEEN 60 - 75. WITH THAT IMPACT I RECEIVED WHIPLASH & INJURY TO MY LEFT ARM, LEFT HAND, NECK & SHOULDER. I DID NOT RECEIVED A RECALL NOTICE N38 UNTIL LATE DECEMBER 2013 AND THE ACCIDENT OCCURRED ON SEPTEMBER 3, 2013, SO I CALLED CHRYSLER AND TOLD THEM ABOUT THE ACCIDENT AND ASKED IF THIS RECALL COULD EFFECT THE AIR BAG FROM NOT DEPLOYING, THE LADY DIDN'T KNOW AND SAID SHE WOULD FILE A REPORT. I RECEIVED A LETTER STATING, "WHILE THE PURPOSE OF THE AIR BAG IS TO DEPLOY WHEN THE MAJOR DIRECTION OF THE IMPACT IS FROM THE FRONT OF THE VEHICLE TOWARDS THE BACK OF THE VEHICLE" & "THE VEHICLE DAMAGE MAY LEAD YOU TO BELIEVE THAT THE AIR BAG SHOULD HAVE DEPLOYED, HOW EVER, THIS CAN BE DECEIVING." IT ALSO STATED THAT LARGE AMOUNTS OF FENDER OR SHEET METAL DAMAGE INDICATE THAT THE CRUMPLE ZONE IN THE FRONT OF THE VEHICLE DID THEIR JOB AND AS A RESULT THE AIR BAGS WERE NOT NEEDED. SO I PLACED TWO DIFFERENT CALLS TO CHRYSLER DEALERS AND ALSO WENT IN PERSON TO ONE AND ASK THEM "IF I DIDN'T GET THIS RECALL FIXED, (WHICH THE RECALL NOTICE HAD NOT BEEN SENT OUT WHEN THE ACCIDENT HAPPENED) IF IT COULD CAUSE THE AIR BAG NOT TO DEPLOY," AND ALL THREE OF THE MEN TOLD ME YES IT COULD CAUSE THE AIR BAGS NOT TO DEPLOY OR SOMETHING EVEN WORST, WHICH THE ONE MAN STATED "IT COULD EVEN KILL YOU." I BELIEVE AS HARD AS I WAS HIT, AND WITH THE INJURIES I RECEIVED, THAT THE AIR BAGS SHOULD OF DEPLOYED AND MAYBE I WOULDN'T HAVE BEEN INJURED AS MUCH. IT HAS BEEN OVER 4 MONTHS SINCE THE ACCIDENT AND MY INJURIES ARE STILL PRESENT. SINCERELY *TR

WHILE DRIVING CAR, THE AIRBAG LIGHT CAME ON. INSTRUCTIONS IN OWNER'S MANUAL STATES TO TAKE TO DEALER IMMEDIATELY FOR REPAIR. CALLED DEALER AND HAVE APPOINTMENT ON AUGUST 12. *TR

AFTER STARTING MY VEHICLE AND PUTTING IT INTO REVERSE, MY AIRBAG LIGHT CAME ON. IT IS NOW STAYING ON SOLID AND IS NOT BLINKING. I CALLED THE DEALERSHIP WHERE I PURCHASED MY JEEP, AND THEY TOLD ME TO SCHEDULE AN APPOINTMENT AND THEY COULD GET ME IN TO MAKE SURE IT IS NOT AN ISSUE OF A RABBIT OR A RODENT CHEWING UP THE WIRES, AND THEN THEY WILL DECIDE IF ITS A SAFETY ISSUE. BUT IN THE MEANTIME ALL IN ONE BREATH, THEY TOLD ME MY VEHICLE IS SAFE TO DRIVE. THERE WAS NOT, AND HAS NOT BEEN ANYTHING IN MY PASSENGER SEAT SINCE ALMOST 24 HOURS AGO. *TR

MY AIR BAG LIGHT HAS COME ON, AND REMAINS ON, FOR NO REASON. NO ACCIDENTS, WHICH COULD POSSIBLY CAUSE ANY POSSIBLE ELECTRICAL MALFUNCTION. THE AIR BAG HAS NOT DEPLOYED. IT APPEARS TO BE AN ELECTRICAL MALFUNCTION. ALSO, THE CLOCK SEEMS TO RUN TWO MINUTES SLOW EVERY MONTH.

TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG LIGHT WAS ILLUMINATED. THE DEALER DIAGNOSED THAT THE OCCUPANT RESTRAINT CONTROL MODULE WAS DEFECTIVE, BUT THEY COULD NOT REPLACE IT UNLESS THE CONTACT PURCHASED THE PART. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V282000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE FAILURE MILEAGE WAS 37,625.

The contact owns a 2012 Jeep Liberty. The contact received notification of NHTSA Campaign Numbers: 17V640000 (Seats, Air Bags) and 13V282000 (Electrical System, Air Bags) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact attempted to schedule an appointment with a local dealer for the recall repairs however, the contact stated that the dealer was not cooperating. The contact had not experienced a failure. Parts distribution disconnect.

TURNED THE CAR ON AND THE AIRBAG LIGHT CAME ON. STAYED ON THE ENTIRE TIME I WAS DRIVING. *TR

TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, HE ACCELERATED AND MERGED INTO ANOTHER LANE WHEN THE ACCELERATOR PEDAL WOULD NOT DISENGAGE. THE CONTACT PULLED THE FLOOR MAT AND REMOVED IT FROM THE FLOOR BOARD AND NOTICED THAT THE ACCELERATOR PEDAL HAD DROPPED TO THE FLOOR BOARD. THE RPM READING CONTINUED TO INCREASE AS THE FAILURE OCCURRED. THE CONTACT THEN KICKED THE PEDAL VARIOUS TIMES UNTIL THE PEDAL DISENGAGED. THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS TAKEN TO THE THREE DIFFERENT DEALERS FOR DIAGNOSIS HOWEVER, NONE OF THE TECHNICIANS WERE ABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 16,000. *TR

AIR CONDITIONER WAS BLOWING WARM AIR. IT HAPPEN IN JUNE 2013 AND AUG 24, 2013. *TR

ON 3/25/14 I TOOK MY 2012 JEEP LIBERTY TO MY DEALER PLANET DODGE LOCATED AT 9975 NW. 12TH AVE. MIAMI, FL 33172 TO FIX THE RECALL N38 (AIR BAG). I WAS INFORMED BY LETTER THAT THE ACTIVE HEAD RESTRAINS (AHR) ON MY 2012 JEEP LIBERTY MAY NOT DEPLOY DURING A REAR END COLLISION. AS A RESULT, THESE VEHICLES FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD. THE ONLY FEASIBLE SOLUTION FOR THIS PROBLEM IS TO REPLACE THE MODULE THAT CONTROLS THE AIR BAGS. UNFORTUNATELY CHRYSLER GROUP LLC IS ONLY REPLACING THE MODULE TO THE 2011 JEEP LIBERTY FREE OF CHARGE UNLIKE THE 2012 JEEP LIBERTY, WHICH THE COSTUMER HAS TO PAY FOR THE SAME LABOR. THE ONLY AUTHORIZE PROCEDURE TO "FIX" THE PROBLEM IS TO "REPROGRAM" THE MODULE, NOT REPLACE IT, WHICH DIDN'T FIX THE PROBLEM BECAUSE THE AIR BAG LIGHT IS STILL ON. I'M EXTREMELY UPSET WITH THIS SITUATION BECAUSE CHRYSLER GROUP LLC IS NOT COMPLYING WITH THE REQUIREMENTS OF THE NATIONAL TRAFFIC AND MOTOR VEHICLE SAFETY ACT, PUTTING AT RISK THE SAFETY OF MY FAMILY. *TR

TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. WHILE THE VEHICLE WAS PARKED, THE HEADLINER BECAME COMPLETELY WET DUE TO RAINY CONDITIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE REPAIRS WERE MADE TO THE SEALS. THE CONTACT STATED THAT A WHISTLING NOISE WAS HEARD FROM THE SKY SLIDER ROOF AFTER THE REPAIR WAS DONE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 4,000.