NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2023 Jeep Wagoneer. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
It seems that when the outside temperature is very warm/hot, when turning the car on or when idling at a traffic light or driving at very low speeds, on occasion the car will abruptly and without warning, shift itself into Park and the emergency brake activates. I took the vehicle in for repair on 10/23/25 and was told there was a "thermostat internal failure" and that the "thermostat assembly" was replaced. I was just recently traveling in Florida ( reside in NY) and the exact same problems occurred with my vehicle which I can only assume was due to the warmer temperatures that my vehicle has not been exposed to since the last repair as I reside in New York. I feel it should be worth mentioning that when turning OFF the auto start/stop button, the problems occurred less frequently but STILL happened on occasion. I've also had 3 other times when the "check engine" light came on. I was told that the first 2 were related to software updates with the transmission. On the other occasion, a "valve body" was replaced. I'm unsure if any of these were related. I've also had to replace the auxiliary battery but I don't think that's related so I didn't upload that file. Although I'm taking the vehicle to be repaired today, I took it in on 04/14/26 because the check engine light came on while in Florida when the car shifted itself into Park and the Emergency Brake was activated. The check engine light almost never comes on when this happens which I was told makes it difficult to diagnose issues. I didn't know how long this info is stored so I took the vehicle in upon returning to NY and was given a Summary Report after they hooked up a scanner. I couldn't get an appointment until today
This vehicle has had 2 incidents where the engine overheated. In both instances, the thermostat has been replaced under warranty. Due to this most recent overheating event, the repairs were over $1750 excluding the portion of repairs under warranty. There were no warnings before the engine overheated, and the vehicle was being driven on the freeway at appropriate speeds. This is not the first time this vehicle has overheated.
On two occasions now, the car will start and all other electronic screens will turn on and be normal, but the driver screen behind the steering wheel does not. We can put the car in drive and it operates normal but the screen only shows the display to "press brake and push button to start" the button icon and odometer mileage. Everything else is blank. We have no way of knowing the speed/rpm/fuel/battery/etc. I have video of it while driving and and photo when parked. I am contacting the dealership but wanted to report my concern.
Our 2023 Jeep Wagoneer overheats (indicates excessive oil temperature and low oil pressure) repeatedly (~20 times since we've owned the vehicle) under normal freeway driving causing a safety issue by creating the need to rapidly slow and exit the roadway to prevent vehicle engine failure. The issue occurs during sustained freeway driving around 60-65 mph. The car feels like it is not properly shifting to the next gear and the RPM lingers around 3000rpm - 3500rpm. After a few minutes at this sustained RPM the engine temperature gauge slowly climbs until the overheating warning light comes on and it typically followed by a low oil pressure warning. We have taken the vehicle to a Jeep dealer twice. They have tried to replicate the issue and have not been able to. We suspect that they are not driving in long enough (30-40min) to be able to replicate the issue. They also say that they are not able to pull up any error codes from the vehicle from an ODB scanner. They say they can't diagnose the issue with out an error code and seam to be unwilling to explore the issue further. Most recently we've purchased our own ODB scanner to try to gather any error codes because the Jeep dealer doesn't seam to want to investigate further without us gathering error codes for them. Today we drove the car for about 45min on moderately hilly terrain at around 60mph and produced three separate overheating / low oil pressure error incidents while the ODB scanner was plugged in. The ODB did not indicate an error code on any of the three incidents. We are frustrated because Jeep and their dealers have left us in a situation where we have a dysfunctional vehicle and seam to be unwilling to take reasonable measures to resolve the problem.
A recall has been issued due to the quarter window on the vehicle may have been built with trim that may detach from the vehicle and may become a road hazard. FCA US is not fixing this repair in a timely manner and has placed a "stop sale" on the vehicle. As a result, this vehicle remains a hazard and is severely reducing the value of the vehicle. This is all caused by FCA US's failure make a simple repair to window trim on the vehicle.
On 10/27/25, the thermostat on my wagoneer exploded. It was supposedly repaired on 10/30/25. I read in the wagoneers forum that the thermostat is a common issue, but it could be the result of engine problems. On 2/4/26, I took my vehicle in for a routine oil change. I didn't drive the vehicle for a few days. On 2/7/26, I was driving and received an Error Message stating Max Engine Oil Level Exceeded. Immediate Service required. I returned it to the dealer to fix that issue. On 2/15/26, I noticed that my engine sounded louder than normal and by 2/16/26, the check engine light was on. On 2/18/26, I received an error message saying the engine temperature was too hot. I took it back to the dealership where it is today. I believe the wagoneers have faulty engines that need to be recalled.
This complaint involves a 2023 Jeep Grand Wagoneer L Series III, a full-size luxury SUV. The vehicle has experienced repeated electrical and powertrain failures culminating in complete loss of propulsion. On 01/22/2026, while traveling approximately 45–50 mph, the vehicle abruptly shut down without warning. The engine lost power, dashboard displays went black, and multiple warning lights illuminated simultaneously. I was forced to steer to the shoulder while a trailing vehicle had to swerve off the roadway to avoid a collision. This was a near-miss event and represents a serious safety hazard involving sudden loss of motive power at highway speed. Prior to that event, the vehicle had already stalled at a traffic light and had exhibited repeated check engine warnings, low-voltage faults, and module communication errors. The servicing dealer documented multiple diagnostic trouble codes affecting the Body Control Module (BCM), Ignition System Control Module (ISCM), and Powertrain Control Module (PCM). Manufacturer technical service bulletin software updates were applied in attempts to correct the issue. Despite these interventions, the electrical instability persisted. On 02/12/2026, only days after an auxiliary battery replacement intended to address voltage concerns, the vehicle would not start and required towing to the dealership at my expense. Additional fault codes are currently under review. The vehicle is also subject to an open recall with no remedy available, and the power running board motor has failed with replacement parts unavailable. This pattern of electrical failure, sudden shutdown in motion, and inability to reliably start presents an ongoing and unacceptable safety risk to occupants and surrounding motorists. The vehicle is available for inspection and has been repeatedly evaluated by an authorized dealer.
I wes driving and the over heat light came on in pulled over and had car towed to dealer. The dealer pulled the report and they said I needed a new engine and that I drove 40 miles in limp mode. There was no lights or indicators that there was an issue until the car overheated in that time it was only drove 3 miles. They cannot pinpoint when the light would ha e turned on and now I am stuck with a broken engine that stelantis is refusing warranty coverage but the car failed to alert me there was an issue
My air conditioning first went out in 2024 in 105 degree weather with a 3 month old baby, the dealer found the issue and fixed it. Then it went out again recently in the same type of weather and now since I am out of my warranty they are trying to charge me for the same issue, this is definitely a hazard to my health and the health of my children being that the weather can’t afford anyone with no AC. Plus they are refusing to see this as a manufacturer issue, when obviously it is. So I am complaining because this is definitely an electrical issue that could lead to other problems and the manufacturer needs to take responsibility and issue the recall because I am not the only consumer experiencing these issues. The faulty AC could lead to a fire or other serious issues that possibly cause injuries to me or my children
Repeated failures of electrical system of Wagoneer; vehicle towed to dealer who made some repairs, only for vehicle to fail again. Batteries fully replaced, issue got worse. Safety concern as vehicle will randomly not start even when traveling. Error messages with electrical shorts, failure of entertainment system.
The foam in the head ready broke
Speedometer read zero while driving on the interstate and RPMs felt as if they were off. New electrical cluster and new battery by Jeep have already been replaced claiming it would resolve this issue.
My 2023 Jeep Wagoneer L has a serious defect. While making a normal adjustment to the rearview mirror, the entire mirror assembly broke off the windshield and pulled pieces of the glass with it. There was no impact, no accident, and no excessive force—this happened during a routine adjustment while parked. The mount clearly failed, not the driver. This leaves the mirror unusable, damages the windshield, and creates a safety hazard. I’ve since discovered that other Wagoneer owners are reporting the same issue. I’m requesting warranty or goodwill coverage for repair/replacement, as this is a factory defect in the mirror mount or adhesive, not typical glass damage.
The Wagoneer with 20,000 miles very suddenly started to overheat, then quickly redlined on the dash board. Car shut down at dark night intersection. Needed to be towed to dealer. Dealer diagnosed that the ENGINE needs to be replaced. WTF. Waiting for Jeep Claims rep to contact me. Case # 94698805. No word on ETA of replacement engine. Expecting a long term rental car. NOT HAPPY I'm financing at $800 per month car in shop for who knows how long. Dealer claims they have 2 other Wagoneers on the lot with same engine verdict. Is there a BUY BACK policy available? lol.
The contact owns a 2023 Jeep Wagoneer. The contact received notification of NHTSA Campaign Number: 25V642000 (STRUCTURE); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The vehicle was no longer driven due to safety concerns.
My sun visor falls down while I’m driving. It’s happened multiple times which can cause me to wreck or not see the road.
The thermostat failed prematurely. Car is less than 2 years old and 37,679 miles. About 37,600 at the time of incident. The engine overheated and the car states to pull over immediately. The manual states roughly that permanent engine damage can result so the driver is forced to pull over regardless of condition. I was on a highway with very narrow shoulders with family, two parents and five children. A tsb exists but a recall should be mandated. https://static.nhtsa.gov/odi/tsbs/2025/MC-11016248-0001.pdf
The car vibrates when it drives over 65-70 mph. Passengers feel car sick. Many Wagoneer drivers experience the same problem, but there is no remedy.
Truck has multiple electrical issues like the auto emergency braking, braking on its own had to turn feature off and now the power steering system, the steering wheel got stiff and truck turn off multiple times. Power steering light comes on then goes away after sitting off for a while
Display has constant screen glitching
Vehicle on 4 occasions resulting in 2 transmission replacements, has a Transmission Control Module malfunction resulting in the vehicle unable to shift out of 1st gear. NOTE THIS HAPPENS WHILE DRIVING. This is a HUGE safety issue that the manufacturer is refusing to acknowledge.
While driving the vehicle the oil engine light came on as well as a front collision warning lamp. The car then would not go into a higher gear. The air condition shut off and the car started making an electric type of noise and started slowing down and eventually stopped leaving myself and my two children stranded. This put both myself and my two children at risk. We had to get transportation home and get the car towed to the dealership and they confirmed that it is a malfunction of the thermostat which they relayed is a KNOWN ISSUE with this model of car and its engine. There has been a recall with Jeep, but only with a portion of its vehicles and my VIN was not included.
2023 Jeep Wagoneer Series III 4x4 ~34,582 miles. Service dates: Aug 18–20, 2025. Work included a 4-wheel rotation on Aug 19. Vehicle is equipped with aftermarket Fuel Off Road D679 REBEL wheels that use spacers, sold with the pre-owned vehicle by a licensed dealer. What failed: After the rotation, the front-right wheel fasteners lost clamp load on drive from dealership. On inspection, four of six lug nuts were very loose/near removal and the wheel could be moved laterally by hand. Suspected contributors: (1) misalignment of polyurethane spacer during re-installation, leading technician to believe wheel fasteners were “torqued-to-spec,” and (2) interaction between spacer/wheel seating surfaces and the hub during movement. All components are available for inspection upon request. Video of the condition and photographs of the spacer are available; the dealer reports relevant in-shop CCTV exists. Safety risk: Loss of clamp load during vehicle operation created sufficient lateral wheel movement to be felt as wobble/thumping of steering wheel, with risk of wheel separation/loss of control. Reproduction/confirmation: The dealer confirmed the issue, and reported findings to customer. According to the Service Manager, the post-incident follow-up inspection (Aug 20) found the front-right spacer had shifted off-center during the tire rotation service, allowing the wheel to reach false-secure position and the fasteners to reach a proper torque without properly seating. This led to clamp-load loss as the spacer re-seated in subsequent vehicle operation, particularly as speeds increased. Inspections performed: The dealer inspected the vehicle on Aug 20 after towing back to the Jeep dealership. Customer has notified manufacturer of this incident and is awaiting response. Warnings/symptoms: No vehicle warnings. Around 1 mile into the drive from dealership, a slight wobble and then a repeating thump developed, that worsened by arrival at destination, prompting inspection.
Vehicle speedometer has randomly blacked out on numerous occasions not allowing me to see any of my gauges. While driving on the interstate and merging the vehicle has stalled and RPMS stay stagnant yet you can hear the engine revving & then it acts like it will catch up. While driving up hill the vehicle began to stall almost like it was towing something when it was not. Back up camera has failed to turn on (resolved its self after I restarted the car). When I take it into the dealer error codes never seem to pop for these issues even though it tells me to see dealer, and read manual for proper oil and fuel usage. It’s like it has a mind of its own and it worries me to continue driving my three children around when electrical issues randomly happen every month or so & it needs constant updating. Both batteries have been replaced due to these issues draining the life out of them.
Vehicle runs hot due to faulty thermostat. This is a very common and known issue but jeep refuses to replace it unless it runs hot and dies. Hundereds or thousands of the 3.0L wagoneer have had this issue. It is potentially dangerous as it can leave you stranded in the roadway in traffic. I attempted to get mine replaced proactively due to it being a well known problem and opened 2 custom complaint cases with jeep. Both times I was told it must fail, run hot and leave me stranded to get it repaired under warranty. Well, just as I assumed it would, it did and left me stranded in the middle of the roadway.
The vehicle accelerated without the pedal being depressed from a fully stopped position. The vehicle struck a tree and was severely damaged and a total loss. The data from the black box could not be retrieved by the local Jeep dealer. Insurance and law enforcement officials did not want to pursue investigation. Vehicle was released to insurance company for salvage so total loss claim could be processed and paid.
The thermostat failed, causing the vehicle to overheat and die on a US highway with multiple passengers inside. The vehicle subsequently needed to be towed to the dealer for service. This is a known issue but Jeep has not issued a recall. There is a customer satisfaction campaign (CSN 26B) in regard to thermostat failure, but this VIN has not been included, despite having the same engine/year known to have a defective thermostat. The overheating was a safety issue that came on suddenly and stranded the driver and passengers away from home. The warning light for engine temperature came on within a minute of the engine shutting down leaving little time to park safely along the highway.
When starting the vehicle, the instrument panel cluster freezes on the start screen, eliminating the ability to see fuel level, speed, engine temperature. This has been reported to the dealership and examined by them. Although this was reported months ago, there has been no communication from the dealership. The dealer indicated that I am not alone in having this issue. Thankfully, it has always reset to date, but it is not safe to drive when in this configuration. There are no warnings before it happens. There is no pattern as to when it happens.
While driving my 2023 Jeep Wagoneer on 12 Jun 2025 I stopped at an intersection preparing to make a right turn. When I took my foot off the brake and prepared to accelerate, the vehicle abruptly turned off and lost all power and control. The instrument cluster said to shift to park in order to restart. I was able to restart the vehicle and drove it immediately to the Jeep dealership service. The dealership immediately scanned it, but was unable to diagnose the issue. We drove the vehicle back to our home and are now afraid to drive it due to concern over the vehicle shutting down while driving.
The contact owns a 2023 Jeep Wagoneer. The contact stated that several unknown lights on the instrument cluster were illuminated and flashing. Additionally, the headlights were flashing, and the camera screen was blank. The contact stated that while depressing the brake pedal, additional force was needed to stop the vehicle. There was an abnormal horn sound detected. The contact stated that the engine overheated and the vehicle stalled. The vehicle was jump-started. The contact was locked out on several occasions. The contact stated that the third-row seat had folded her child up while parental controls were enabled. The vehicle was taken to the local dealer, where the battery was replaced, but the failure recurred. The vehicle was taken to another local dealer, Charbonneau Car Center (346 1st Street West Dickinson, ND 58601); who was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 40,000.
Vehicle suddenly lost power and overheated while driving. Had to get towed to the dealership. Dealer advised that the thermostat had failed, which seems to be a common occurrence with these vehicles. Thermostat was replaced but continued to overheat, leading the dealer to suspect the engine was warped and in need of replacement.
The wagoneer while driving twice has shut off, gone into park, and emergency break turned on. The problem is shutting off on its own while driving. This could cause a wreck obviously if happens at a higher rate of speed. Thankfully both times I was at about 5-10mph and nobody was behind me.
The car randomly loses communication with power steering module and locks the steering column. This car has been in shop 6 times for it happening. Creates very unsafe situation as I’m unable to steer car to safety.
For the past five months, the vehicle has stalled nearly every other day, including while backing out of driveways or parking spaces and when slowing to stop. Each time, the engine suddenly shuts off without warning, the transmission automatically shifts into Park, and the emergency brake engages. An engine warning light appears with a “battery fault” message. The repeated engine shutdowns and automatic braking create a serious safety risk, particularly when backing into traffic or stopping at intersections. In several instances, the vehicle would not restart for several minutes, leaving it disabled in the roadway. The vehicle has been taken twice to the authorized Jeep dealership in Stonecrest, Georgia, but the service department was unable to reproduce or correct the issue. The problem persists, and the “battery fault” light continues to appear intermittently. Component or System: Engine and electrical system (battery and power management) Availability for Inspection: Vehicle available upon request
While driving, coming to a stop & starting from full stop at lights, car shut itself down. After 6 separate events it happened whislt in motion. Exvept this time it engaged the E break, park break, killed power steering, locked the steering wheel, reset all systems and put itself in park. ALL WHILE TRAVELLING AT 25mph. The vehicle jacknifed and bodilly injury sustained by driver.
On April 5th, vehicle overheated while driving in city traffic. I was able to pull to side of road where vehicle shut itself off. Prior to this event I noticed sluggish engine response and ac had stopped blowing cold air. I waited about 5-10 minutes and restarted vehicle. Sat at idle for 5 minutes with out any warnings or previous indications of an issue. Then received momentary warning of low oil pressure. I shut vehicle off and had it towed to dealership. Dealership was able recreate problem during diagnosis drive. Identified faulty thermostat. The dealership stated 3 wagoners were ahead of me with similar issues and are waiting on parts. The dealership is limited on how many thermostats they can order per week. Based on parts and labor timeline I will likely be without vehicle for 3-4 weeks.
In June of 2024 the engine hot and oil pressure low light came on in the middle of a busy intersection and the car went limp had to get it towed to dealer. They replaced engine thermostat. March 18, 2025 was driving down interstate at 80 mph when wheel locked up and brakes. The power steering and brake light came on with a red exclamation point and I was unable to barely move the wheel and had to continue another mile until highway exit. If the highway curbed could have been deadly. Towed it to Jeep and they said upon checking it all looks good. Now I’m suppose to drive my five kids around and hope that never happens again with no explanation from dealer on what exactly caused it.
Immediately after getting off of the expressway on the drive to work, there is a stop light at the intersection of city streets. While sitting at the stop light, foot on the brake, the vehicle stopped running, the brake pedal went to the floor, and the Service Power Steering warning screen was flashing and chiming. I immediately put my hazard lights on to warn oncoming traffic that I wouldn't be proceeding, because at that point the light changed to green and people behind me were letting off their brakes and rolling forward. After about 45 seconds to 1 minute, the vehicle showed a screen that said to place foot on brake and press ignition to start the vehicle. I was able to start the vehicle again, but the power steering warning light was still on. I had the vehicle towed from the street parking near my job. If the incident had happened 45 seconds prior, I'd have been still on the expressway in heavy rush hour traffic and would have been hit if my vehicle came to a dead stop or lost brake or steering control with no prior warning. The vehicle had just been serviced 2 weeks prior for thermostat failure and stalling, leaving me in an intersection. The latent defects presenting themselves on this vehicle are creating a multitude of near miss safety issues that are being minimized by Stellantis and their "customer care" representatives.
Speedometer & gauges will randomly blackout and not work and it causes the engine to do funny things while driving. Battery drains from the issues (stranded twice even after new batteries installed). Rear view camera sometimes glitches as well and freezes up.
Vehicle overheated to 261 degrees F, stated oil pressure was low, alarms were chiming and flashing, so vehicle was pulled off road and turned off. I was only about 3 minutes from our dealership, so I turned it back on after 30 minutes, temperatures seemed okay, let it idle for 20 minutes, and attempted to drive to the dealership. Within 30 seconds of being back on the road, the vehicle overheated again. I turned off the road attempting to get into a parking lot where I would have the vehicle towed from, and the vehicle shut itself down when I attempted to leave the stop sign, and rolled me into the middle of the intersection and stopped, leaving me openly vulnerable to collision with oncoming traffic. After about 1 minute, the vehicle allowed me to restart it and accelerate enough to get myself out of the intersection and into a parking lot where the vehicle was towed from.
While at a stop light, with start/stop active, I released the brake, which should have "reactivated" the car. Instead, it shut down. I got a quick transmission service error on the dash. Once I put the car in park and turned it off and then on again, it functioned properly. I. The meantime I was being honked at from everyone missing the green light behind me.
Vehicle overheated despite coolant level being at max level. I took it to dealer and dealer said it was a faulty thermostat. The problem appeared January 2, 2025, and I immediately took vehicle to the dealer.
Engine overheated and oil pressure low warnings came on suddenly and lost power. I had my two grandkids and was on a dark country road with ditches and no shoulders. Pulled off at the next cross street to get to safety. Was stranded at night in a rural area with my [XXX] and [XXX]. Had to have vehicle towed and wait for someone to pick us up. Thermostat failed, which is a known problem but my VIN wasn’t listed on the 26b notice. Engine was damaged beyond repair. It took three weeks for them to replace the engine. The morning after I picked up the Wagon, the brake warning light came on when the grandkids were in it again. The dealership told me to have it towed. They said they spilled brake fluid when they replaced the engine and refilled it. I paid nearly 100k for this unsafe car! There is no excuse for not replacing a cheap $50 thermostat to avoid this issue. Why haven’t they issued a recall? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
This Jeep has gone back to the dealership 3 times for dangerous Undrivability, twice on the back of a tow truck, and third time retrieved by the dealer for repair. It has endangered my family on multiple occasions, each for a different reason, making this car unsafe to have my family drive in. It is less than one year old. Only 1 month after purchasing, it died in a parking lot with my family in the car. It had to be put on a flatbed back to the dealer for a computer replacement. The second time, it died in my driveway and again had to be brought on a flatbed to the dealer. The third incident was the most dangerous and the incident that must be flagged. With my kids in the car, my wife came to a stop sign. The car shook and jittered, the entertainment system went out, and the headlights flashed. A driver at the intersection thought my wife had "flashed the lights" and proceeded into the intersection, nearly causing an accident. I had the dealership come and get it, they applied a fix for the engine start-stop recall and said that likely fixed it. This car is unreliable and unsafe, and Jeep refuses to buyback the car, telling me only to start arbitration. They have refused to even give me a manager, and not returned all my calls.
The component that failed was the thermostat. This failure caused my engine temperature to spike abruptly as I was driving. My safety and my children's safety were put at risk by creating no engine power, undriveable, and was almost hit by cars due to sudden slow down to decrease engine temperature to prevent from over heating. The problem is being reproduced by Five Star Dodge dealership in Milledgeville, GA and being inspected by their mechanics. There were no warning lamps, messages or other symptoms whatsoever of the problem prior to failure. The failure was immediate which again put my children and I in harms way. This recall is reported on thousands of other 2022-2023 Jeep Wagoneers yet no recall on my vehicle. That recall needs to expand to probably thousands more Wagoneers that are experiencing this failure. Due to this failure it caused the vehicle to be rendered undriveable forcing us to have it towed to a dealership. Furthermore, this thermostat is difficult to get ahold of as dealerships are only allowed to order one a week. Then if you can get a thermostat there are numerous dealerships who have 1-2 plus weeks wait service times. In order to prevent missed appointments, availability in grocery shopping and other errands, we were forced to get a rental car and pay more expenses out of pocket that could have been prevented if we were aware or presented a recall.
Our problems started with getting a message that said "check user manual for proper fuel and oil" when we accelerated. We just thought that was a warning sign, discussed this with the car dealership, and we were indeed using the correct fuel. When on the interstate going 70mph the car started rocking back and forth with the check engine light turned on. Took it to the dealership and they said it was computer updates, whichever helped for a couple months and then we continued to get the same message. Throughout our entire year and a 1/2 having the car, our tailgate has managed to fail four times now.The trunk has opened while driving, having stuff fall on the highway. We have gotten stuck places with the trunk not being able to shut. While driving on the highway, the power steering light turned on and the wheel locked up, I had to coast off the road at a corner. We are at the point where we are now 5000 miles over our warranty, driving down the highway once again, and the car started overheating. It said the the oil temp was low, and the coolant temp was high, but had the proper amount of coolant and oil in the car just even had the oil changed. We let the car cool down and luckily were luckily we were a couple blocks from the dealership. Drove a little further and the car overheated again, so my husband literally pushed the car where I coasted down the road to the parking spot. Over the year and a half we have also had the AC fail multiple times along with the back up camera. Also, one morning woke up to the car being dead, no lights were left on. Dealership is being very shady. I told them we will be looking into a lawyer and now they won't give me any documentation about my car. They said it's a faulty thermostat and the engine possibly could be bad but they won't know until the thermostat is fixed. Car back latch is also failing again while it sits at the dealership. I refuse to pay for this car. It's not safe. Complete piece of crap.
On the highway and interstate highway, during stop in stop-and-go traffic, the vehicle randomly automatically shifts into park and apply the parking brakes when attempting to accelerate from standstill. This only happens when you try to move again after stopping, and the vehicle is shifted into park in the most inopportune times. It requires you not only to shift it back to drive with your right hand, and reaching under the dash with your left hand to release the parking brake. When task saturated during an emergency it is highly likely to cause an accident, such as turning left onto a divided country highway while the car is temporally stopped between the two highways. No dealership involvement yet. This occurs randomly, and I have not been able to find a way to replicate it at will. This has occurred more than a dozen of times. Warning light on the dash stating shifting the car into park, and audible beep. Dangerous because it occurs randomly on a highway. Unsure if it's related to automatic engine stopping, or adaptive cruise control.
I bought this vehicle used form Carmax, <12000 miles. Drove about 12 miles, when while parking I noticed the car stopped and asked to start engine and engage gear again. Didn't think much of it. Then started driving again and the check engine light turned on. There are lots of reports of wagoneers with engine light problems (in fact we had test driven a different one with both check engine and transmission lights on which for obvious reasons didn't buy). I reported to Carmax. Finished my drive and stayed idle for a while trying to see if there were any settings that may be responsible, but the engine was stuttering, almost shutting off, with the entire thing, even the driving lights shutting off intermittently. The following day I took the vehicle for a check at Carmax, and while slowing at an intersection to let a school bus pass, the car completely shut down. I started again and drove very carefully. They could not diagnose the problem at Carmax and they wanted to send to Jeep. I eventually returned the vehicle. I had seen reports of many problems with the 2022 Wagoneer model, but none about the 2023, but I now came across forums where people even describe complete shutdowns of the vehicle while driving in the highway. While I returned the vehicle, I think these serious engine and system failures could endanger others on the road. I took videos and pictures of the problems. Happy to share if you request them.
Car started over heating parked at home call a tow truck take it to the dealership and they want me to pay for some services when the suv fail on his own contact wagoneer services and also the same answer want me to pay for the services
Two incidences, one week apart, of car turning itself off while stopped at a red light. While stopped at the light, the a sensor flashed and the car automatically shifted from “drive” to “park.” Entire car electrical system shut off. Driver was unable to shift back to drive, and was required to turn the car off while in a traffic lane, to then restart car to drive.
Data synced from NHTSA on May 4, 2026