2016 Jeep Wrangler Complaint Log

2016 JEEP WRANGLER. CONSUMER WRITES IN REGARDS TO ALTERNATOR LEAKING. *LD *TR

TL* THE CONTACT OWNS A 2016 JEEP WRANGLER. WHILE THE CONTACT'S SON WAS DRIVING 60 MPH WITH THE CRUISE CONTROL ENGAGED, THE SPEEDOMETER DECREASED AND INCREASED. THE DRIVER STOPPED THE VEHICLE AND THE CRUISE CONTROL WAS DISENGAGED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 22,000.

I DRIVE A JEEP WRANGLER THAT HAS 70000 MILES ON IT. IT IS A 4 DOOR VEHICLE AND THE MECHANISMS FOR THE BACK DOORS NO LONGER WORK. WHILE SITTING INSIDE THE CAR, I AM UNABLE TO OPEN THE DOOR. I DID A BIT OF RESEARCH AND IT SEEMS THAT THE MECHANISMS IN THESE DOORS FAIL OFTEN AS OTHERS REPORT THE SAME ISSUE. A 2016 VEHICLE WITH DOORS THAT DO NOT FUNCTION IS , ON MY MIND, A SAFETY ISSUE. CHRYSLER REFUSES TO LOOK INTO THE MATTER OR HELP IN ANYWAY BECAUSE OF THE MILEAGE ON THE VEHICLE. I HOPE NO ONE IS SERIOUSLY INJURED OR DIES BECAUSE THE DOOR WILL NOT OPEN ON ONE OF THESE CARS.

EVERY TIME IT RAINS MYSTERIOUSLY WATER GETS IN THROUGH PASSENGER SIDE AND FLOODS FLOOR, USUALLY IT IS JUST PASSENGER SIDE FRONT BUT THERE HAVE BEEN A COUPLE TIMES ON DRIVER SIDE - OTHER SITES TALK ABOUT OTHER JEEP WRANGLER DRIVERS HAVING THIS SAME PROBLEM- I WENT TO AUTO PARTS AND SPOKE TO THEM AND THEY SAID THERE ARE THOUSANDS OF COMPLAINTS ON LINE AND I AM WONDERING WHY THIS IS HAPPENING- I HAVE HAD TO TAKE UP MY CARPET BECAUSE IT KEPT GETTING WET- AND THE PLUGS ARE IN THE FLOOR - I HAVE TO TAKE THEM OUT TO GET WATER OUT .

TWO MONTHS AFTER I PURCHASED MY JEEP I HAD AN ISSUE WITH REAR SEATBELT GETTING STUCK AND NOTICED A SLIGHT TEAR IN FABRIC. RECENTLY, WHEN I WENT TO GET CAR INSPECTED THAT THE TEAR WAS BIGGER AND THE CAR FAILED MASSACHUSETTS INSPECTION. SO, I PAID $400 TO REPLACE ENTIRE SEAT BELT (MY HUSBAND THOUGHT THE DOG HAD CHEWED), NOT REALIZING THE DEFECT HAD OCCURRED LONG BEFORE WE HAD GOTTEN THE PUPPY. THE WORK WAS DONE AT OHARA IN FALMOUTH. WAIT FOR PARTS WAS ABSURD. CUSTOMER SERVICE WAS TERRIBLE. NOT EVEN A MONTH AFTER THE WORK WAS COMPLETED AND THE SEATBELT TORN AGAIN.! AT THIS POINT, I INSPECTED ALL MY SEATBELTS AND NOTICES THAT BOTH REAR SEATBELTS (NOT THE MIDDLE) AND THE FRONT PASSENGER BELT ALL HAVE THE SAME EXACT TEAR TIGHT WHERE THE BUCKLE FALLS ON THE BELT. I WOULD LOVE TO BLAME THE DO, BUT THE DOG HAS NOT BEEN ALLOWED IN THE VEHICLE SINCE THE REPAIR. JEEP/CHRYSLER DOES NOT SEEMS TO BELIEVE THAT THIS A PRODUCT QUALITY DEFECT OR A MANUFACTURER ISSUE. THEY ALSO HAVE NO EXPLANATION AS TO WHY THE SEATBELTS ARE TEARING AND CLAIM THAT IT MUST BE SOMETHING THAT I AM DOING WITH THE VEHICLE. CONSIDERING THE FACT THAT I HAVE ONLY HAD 4 PASSENGERS RIDE IN MY BACKSEAT SINCE THE REPAIRS , I AM BAFFLED. THIS IS A MAJOR SAFETY CONCERN. I WOULD THINK SEATBELTS SHOULD BE FAIRLY DURABLE, BUT THESE ARE NOT. I AM DISGUSTED AT CHRYSLER'S RESPONSE AND AM CONCERNED ABOUT THE SAFETY OF THESE BELTS. I CANNOT SPEND $1200 TO REPLACE BELTS THAT MAY ONLY LAST A MONTH! I HAVE ATTACHED PICS THIS DEFECT. EATBELTS AND I HAVE WASTED OVER $400(PLUS$35 FOR A REJECTION STICKER) ON A REPAIR THAT DID NOT FIX THE DEFECT IN THE SEAT BELT. DEALERSHIP HAS BEEN NO HELP. THIS IS NOT ONLY VERY DISAPPOINTING, BUT VERY INCONVENIENT ; AS WE CAN NOT USE THE REAR SEATS WITH OUT SEATBELTS AND THEREFORE THIS IS A MAJOR SAFE TY ISSUE. PLEASE CONTACT ME AT YOUR EARLIEST CONVENIENCE.

INVOLVED IN FRONT-END IMPACT WITH A SIGN AND TREE, RESULTING IN SEVERE DAMAGE TO BUMPER AND FRAMEWORK. THE AIRBAG DID NOT DEPLOY. THE DRIVER SUSTAINED SEVERE INJURIES TO HEAD. VEHICLE WAS NOT INSPECTED OR REPAIRED AFTER THE ACCIDENT. *DT *TR *JB *DT*JB *DT *DT *DT *TR

WHILE DRIVING UNDER NORMAL CONDITIONS AT APPROXIMATELY 5-10 MILES AN HOUR ON A CITY STREET THE SHIFT LEVER (PART OF THE MANUAL NSG370 TRANSMISSION) DISLOCATED FROM THE SHIFTER MECHANISM. THE SHIFT LEVER (P/N 52060064AG ) WAS ALLOWED AN UNSAFE AMOUNT OF PLAY AND WAS ABLE TO TURN SEVERAL DEGREES IN BOTH CLOCK AND COUNTER CLOCK WISE DIRECTIONS. THIS PREVENTED ACCESS TO SOME GEARS WHILE DRIVING. UPON INSPECTION, IT WAS NOTED THAT THE RUBBER BUSHING WITHIN THE METAL CYLINDER HOUSING OF THE SHIFT LEVER WAS CRACKED AND NO LONGER PROVIDED ADEQUATE TENSION TO HOLD THE SHIFT LEVER IN PLACE. AS A TEMPORARY FIX, I REMOVED THE SHIFT LEVER FROM THE SHIFTER MECHANISM AND WRAPPED A SINGLE STRIP OF DUCT TAPE AROUND THE RUBBER BUSHING. AFTER REINSTALLING THE SHIFT LEVER THERE WAS ENOUGH TENSION FOR ME TO ENGAGE EVERY GEAR WITHOUT ANY NOTABLE PLAY.

TRACTION CONTROL LIGHT COMING ON WHILE DRIVING 40+ MPH AND VEHICLE SEEMS TO ALMOST STALL OUT WHILE DRIVING. HAVE TAKEN TO DEALER AND THEY SAY THEY CANNOT FIND AN ISSUE. TAKING BACK TO DEALER AGAIN FOR RE-EVALUATION.

AIR BAG WARNING LIGHT ON, BUT NO CURRENT RECALLS

VEHICLE HAS DEVELOPED A RATTLE IN THE CLUTCH/TRANSMISSION ASSEMBLY. SEARCHES FOR OTHER PEOPLE AFFECTED BY THIS YIELD NUMEROUS REPORTS OF CLUTCH THROW OUT BEARING FAILURES. IT AFFECTS SHIFTING AND CLUTCH ENGAGEMENT NEGATIVELY. MAKES IT HARD TO POSITIVELY ENGAGE SHIFTS AT SPEED. MINE HAS NOT YET FAILED BUT THE DEALERSHIP AND JEEP HAVE BOTH BEEN VERY RESISTANT TO ACKNOWLEDGE A SAFETY ISSUE THAT CLEARLY AFFECTS NUMEROUS MANUAL TRANSMISSION WRANGLERS DATING BACK TO ~2008. A PERSONAL ACQUAINTANCE ALSO HAD A CLUTCH THROW OUT BEARING FAIL ON THE HIGHWAY (SAME MAKE MODEL AND YEAR VEHICLE). HE IS CURRENTLY PURSUING REPLACEMENT OF VEHICLE AFTER MASSIVE DAMAGE DONE FROM THROW OUT BEARING FAILURE. PLEASE BE AWARE THAT MY VEHICLE HAD ALREADY HAD THE SHIFTER REPLACED (RECALL FAILURE). THIS ISSUE IS SEPARATE FROM THE SHIFTER LINKAGE RECALL. I'VE ATTACHED SOME DOCUMENTATION BELOW (A SMALL SAMPLING OF THE USERS WHO ARE EXPERIENCING THIS ISSUE FOR YEARS)

I AM ON THE SECOND WINDSHIELD IN LESS THAN 2 YEARS. THE FIRST ONE COULD HAVE BEEN CAUSED BY IMPACT AS IT OCCURRED WHILE I WAS DRIVING ON A HIGHWAY. THE SECOND TIME IN LESS THAN 6 MONTHS (FIRST WINDSHIELD WAS REPLACED WITH MOPAR OEM PARTS) I WAS SITTING AT A RED LIGHT WHEN I SAW IT CRACK, THERE WAS NO IMPACT. I HAD MY DEFROSTERS ON HIGH HEAT AND HIGH FAN. THE CRACK WENT FROM THE CENTER OF THE WINDSHIELD ALL THE WAY TO THE DRIVERS SIDE. RESEARCHING ON LINE THIS IS A VERY COMMON ISSUE WITH THE VEHICLE AND NEEDS TO BE RECALLED AND BETTER GLASS SHOULD BE INSTALLED.

ENGINE MIS FIRE ALSO VEHICLE WAS SOLD AS NEW TO ME AND HAD OVER 200 MILES ON IT PARTS WERE MISSING FROM ROOF ENGINE MIS FIRE CYTINDER 2 FACTORY SAYS NOT WARRANTED HOW EVER I HAVE BEEN TOILD BY DEALER WAS WARRANTED AS THE HEADS ARE MADE BY TWO DIFFERENT COMPANIES SAID REPAIR IS BACK LOGGED AND WILL TAKE AT LASE 3 WEEKS TO REPLIR

RECEIVED SEVERAL RECALL LETTERS FROM FCA. FINALLY CALLED THE DEALER TO SCHEDULE WHAT YOU SAY IS A 2 HOUR REPAIR. FIRST PROBLEM, THEY SAY THEY HAVE NOT RECEIVED ANY PARTS TO EFFECT A REPAIR ON ANY OF THE EFFECTED VEHICLES . THAT HAS BEEN OVER ONE YEAR. NOW THAT YOU ARE SENDING OUT THE NOTICES FOR A YEAR, MY WIFE IS CONCERNED THAT IF SHE WERE TO BE INVOLVED IN AN ACCIDENT, THE AIR BAGS MAY NOT DEPLOY AS DESIGNED. THERE HAS TO BE SOME KIND OF TIME FRAME FOR THE MANUFACTURER TO MAKE NEEDED REPAIRS OR WHAT GOOD IS YOUR DEPARTMENT?

CASTING SAND OR SOME OTHER FACTORY SLUDGE IN THE COOLING SYSTEM. KILLED MY HEATER CORE AND MAYBE MORE.

I WAS DRIVING ON THE INTERSTATE AND THE ENGINE JUST DIED. I PULLED OVER TO THE SIDE OF THE ROAD AND RESTARTED THE VEHICLE AND WHEN I PUT IT IN GEAR IT ACTED AS IF IT WERE IN NEUTRAL. I THEN SHUT OFF THE VEHICLE AND RESTARTED IT AND IT DROVE FINE. THIS HAPPENS RANDOMLY (COULD OCCUR TWICE IN ONE DAY OR NOT FOR 2 WEEKS) AND AT DIFFERENT SPEEDS (CITY AND HIGHWAY). I ALSO HAVE HAD RANDOM MISFIRE CODES AND CAMSHAFT POSITION SENSOR CODES. SOMETIMES THE CODES CLEAR ON THEIR OWN AND I HAVE HAD TO RESET THE CODES WITH A TUNER. I SPOKE TO THE DEALER AND IT WILL BE AROUND A WEEK BEFORE THEY CAN LOOK AT IT, EVEN IN LIGHT OF THE DANGER FOR AN ENGINE JUST DYING.

AROUND 8:00 PM ON 9 NOV 2017 I WAS DRIVING ON A BUSY HIGHWAY GOING APPROXIMATELY 60 - 65 MPH IN THE FAR LEFT LANE WHEN THE CHECK ENGINE LIGHT, ABS LIGHT, AND TRACTION CONTROL LIGHT CAME ON. THEN THE VEHICLE ENGINE SHUT OFF. IT WOULD NOT TURN BACK ON AND I HAD TO SLOWLY COAST TO THE FAR RIGHT LANE. I LET THE VEHICLE SIT FOR A FEW MINUTES AND IT STARTED RIGHT UP, THE SAME WARNING LIGHTS WERE ON AND WHEN I TRIED TO PRESS DOWN ON THE GAS PEDAL IT WOULD JUST MAKE A THUMPING NOISE AND WOULD ONLY MOVE A LITTLE BIT. WAITED AN HOUR FOR A TOW TRUCK. IT IS CURRENTLY AT A DEALERSHIP TO FIND OUT WHAT IS WRONG WITH IT.

ENGINE DIES WHEN DRIVING. WINDSHIELD WIPERS COME ON TPM LIGHT COMES ON THEN ENGINE DIES. SOMETIMES WHEN DRIVING THE WIPERS COME ON, TPM LIGHT, THEN CAR SLOWES BUT RECOVERS OR DIES COMPLETLY. WHEN STARTING CAR TURN KEY TO START AND THE STARTER CONTINUES WHEN YOU LET GO OF KEY. WAS DRIVING IN THE RAIN, JEEP DIES WAS ABLE TO GET TO SIDE OF HIGHWAY AND I HAD IT TOWED (AAA) TO JEEP SERVICE, THEY REPLACED THE BATTERY AND TIPM. I ATTEMPTED TO PICK UP NEXT DAY AFTER IT WAS REPAIRED, BUT THEY COULD NOT GET IT TO START.. DTC CODESU0127 LOST COMM WITH THE TIRE PRESS MONITOR MOD. DTC B2305, WIPER PARK SWITCH INPUT CIRCUIT HIGH (STUCK HIGH). HAPPENS WHEN FIRST STARTING, ON BACK ROADS AND ON THE HIGHWAY

WHILE DRIVING IN NORMAL CITY CONDITIONS THE "ESC" LIGHT ILLUMINATED FOLLOWED BY THE "ABS" WARNING AND THE "HILL DECENT CONTROL" FLASHING. I WAS NEARLY AT MY INTENDED DESTINATION SO I CONTINUED THEN PARKED AT MY DESTINATION. ONCE I FINISHED WITH MY BUSINESS, I STARTED THE VEHICLE AND NOTED THE "ESC" AND "ABS" LIGHTS ON STEADY, AS I TURNED RIGHT ONTO THE CITY ROADWAY THE "ESC" STARTED FLASHING AND THE VEHICLE WOULD NOT ACCELERATE, RPM'S DECREASED, BUT THE ENGINE DID NOT STALL. I EASED OFF THE ACCELERATOR AND IT SEEMED TO STABILIZE, THEN AS APPLIED THE ACCELERATOR AGAIN, SAME THING, VEHICLE HESITATED AND WOULD NOT ACCELERATE. I TURNED RIGHT, OFF THE ROADWAY, ONTO A SIDE STREET AT WHICH TIME THE "ESC" AND "ABS" LIGHTS EXTINGUISHED AND THE NORMAL OPERATION RETURNED. THE ENTIRE SCENARIO OCCURRED TWO MORE TIMES DURING THE NEXT 3 MILES OF CITY STOP AND GO DRIVING, AFTER WHICH THE "ESC" AND "ABS" LIGHTS REMAINED ON STEADY AND THE VEHICLE NO LONGER HAD ACCELERATION ISSUES. I WAS ABLE TO GET THE VEHICLE HOME SAFELY WITH THE "ESC" AND "ABS" ILLUMINATED STEADILY. PLAN TO TAKE TO WARRANTY REPAIR FACILITY, SUSPECT FAULTY WHEEL SPEED SENSOR, BUT UNABLE TO KNOW WHICH WHEEL SENSOR HAS FAILED.

ENGINE DIES WHEN DRIVING. WINDSHIELD WIPERS COME ON TPM LIGHT COMES ON THEN ENGINE DIES. SOMETIMES WHEN DRIVING THE WIPERS COME ON, TPM LIGHT, THEN CAR SLOWES BUT RECOVERS. WHEN STARTING CAR TURN KEY TO START AND THE STARTER CONTINUES WHEN YOU LET GO OF KEY. HAVE APPT WITH JEEP, THEY SAY THEY MAY OR MAY NOT BE ABLE TO FIX IF THEY CAN REPRODUCE. DTC CODESU0127 LOST COMM WITH THE TIRE PRESS MONITOR MOD. DTC B2305, WIPER PARK SWITCH INPUT CIRCUIT HIGH (STUCK HIGH). HAPPENS WHEN FIRST STARTING, ON BACK ROADS AND ON THE HIGHWAY. BEEN HAPPENING FOR 3 MONTHS BUT GETTING WORSE

MY 2016 JEEP WRANGLER RUBICON WAS ORDERED AND PURCHASED ON 8/18/2016 AND ORDERED STRAIGHT FROM THE CHRSYLER PLANT THROUGH LEITH JEEP DEALERSHIP IN RALEIGH, NC. WHILE TRANSPORTING MY DAUGHTER FROM A DR. APPOINTMENT THE JEEP CAUGHT ON FIRE WHILE TRAVELING ON AVIATION PARKWAY IN RALEIGH, NC ON 9/8/2017 AT APPROXIMATELY 10:45AM. THE JEEP SUDDENLY HAD SMOKE COMING INTO THE MAIN CABIN FROM THE RIGHT PASSENGER SIDE OF THE VEHICLE UNDER THE GLOVE BOX AREA. I QUICKLY PULLED THE JEEP TO THE SIDE OF THE HIGHWAY AND REMOVED THE KEYS FROM THE IGNITION HOPING THE SMOKE WOULD STOP. AS I TOOK THE KEYS OUT OF THE IGNITION THE RIGHT SIDE OF THE DASH WAS MELTING AT MY DAUGTHERS FEET AND FLAMES WERE COMING INTO THE CAR AND UNDER THE HOOD FROM THE RIGHT SIDE OF THE ENGINE COMPARTMENT. WE QUICKJLY EXITED THE JEEP AND CALLED 911. BY THE TIME WE GOT 10 FEET AWAY THE CAR BECAME ENGULPED IN FLAMES. THE FIRE OCCURRED WHILE THE CAR WAS IN MOTION. WE KNOW THE FIRE STARTED ON THE RIGHT SIDE OF THE ENGINE COMPARTMENT AROUND THE MAIN WIRING UNIT DUE TO WHERE THE SMOKE STARTED. THE FIRE DEPT ALSO STATED THAT THE ORIGIN WAS NOTED ON THE RIGHT SIDE OF THE VEHICLE DUE TO THE MORE SEVERE BURN PATTERN TO THE RIGHT PASSENGER SIDE OF THE JEEP COMPARED TO THE LEFT SIDE. ALL SERVICE WAS COMPLETED BY OUR CHRYSLER DEALERSHIP AND THERE WERE NO PROBLEMS NOTED. THERE WAS 1 RECALL (FRONT IMPACT SENSOR) ON MY VIN # AND THE DEALERSHIP COMPLETED THE REQUIRED WORK. PLEASE SEE ALL SERVICE RECORDS ATTACHED.

MY 2016 JEEP WRANGLER UNLIMITED WAS PARKED IN AN ALMOST PERFECTLY FLAT PARKING LOT, LOCKED, WITH NO ONE IN THE VEHICLE. THE EMERGENCY BRAKE WAS NOT ON. THE KEYS WERE NOT IN THE VEHICLE. IT BEGAN TO ROLL AWAY BACKWARDS OVER A HILLSIDE, ABOUT A 20 FOOT DROP, INTO THE MIDDLE OF A BUSY ROADWAY. THE JEEP LANDED ON THE BACK BUMPER/BACK DOOR.

2016 JEEP WRANGLER. CONSUMER WRITES IN REGARDS TO UNSAFE DESIGN FEATURES IN VEHICLE. *LD THE CONSUMER STATED THE LIGHTS ON THE INSTRUMENT PANEL WERE NOT ILLUMINATED WELL ENOUGH. IT WAS DIFFICULT TO READ THE SPEED DURING MANY DRIVING CONDITIONS. THE HEADREST OBSCURE THE REAR VIEW DUE TO IT'S SIZE. UPDATED 10/4/2017*JS

TL* THE CONTACT OWNS A 2016 JEEP WRANGLER. AFTER ACTIVATING THE TURN SIGNAL, IT WOULD NOT DISENGAGE. THE FAILURE OCCURRED WITHOUT WARNING. THE AUGUSTA CHRYSLER DEALER WAS CONTACTED AND DIAGNOSED THAT THE STEERING COLUMN MODULE NEEDED TO BE DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 16,000.

VEHICLE HAS EXHIBITED MULTIPLE OCCURRENCES OF RAPID ACCELERATION ONCE THE BRAKE PEDAL IS RELEASED. WHILE DRIVING DOWN THE ROAD, THE ENGINE LIGHT AND THE ENGINE CONTROLLER LIGHT WILL SUDDENLY COME ON AND THE VEHICLE WILL SEEM TO LOOSE POWER. APPLYING THE BREAK TO SLOW THE VEHICLE DOES NOT SEEM TO HELP AS THE VEHICLE WILL BEGIN TO ACCELERATE BACK UP TO DRIVING SPEED ONCE THE BRAKE PEDAL IS RELEASED (ALMOST LIKE WHEN THE CRUISE CONTROL RENEGADES. THIS HAS HAPPENED MULTIPLE TIMES. THE VEHICLE WAS TAKE TO THE JEEP DEALER WHERE'RE THEY RESET THE CODE SEVERAL TIMES AND RELEARNED THE PEDAL POSITION SENSOR WITH A FIRMWARE REBOOT. THIS HAS NOT FIXED THE ISSUE AND JEEP IS NOT ABLE TO IDENTIFY THE CAUSE. THIS PROBLEM CAN CAUSE AN ACCIDENT AS THE VEHICLE HAS SUDDENLY ACCELERATED UP TO 30-35 MPH WHEN TURNING INTO PARKING LOTS OR AWAY FROM STOP SIGNS. THIS ALSO HAPPENS WHEN IN PUTTING THE VEHICLE IN REVERSE.

2016 JEEP WRANGLER. CONSUMER WRITES IN REGARDS TO ELECTRIC WINCH RECALL. *LD THE CONSUMER STATED THE IN ORDER TO PERFORM THE RECALL THE ELECTRIC WINCH WOULD HAVE TO BE REMOVED AND REINSTALLED AT THE OWNER'S EXPENSE. UPDATED 09/14/2017*JS

TL* THE CONTACT OWNS A 2016 JEEP WRANGLER. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE HESITATED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE ABS WARNING INDICATOR ILLUMINATED. THE CONTACT COASTED THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 23,530.

HEAD GASKETS HAD TO BE REPLACED AT 25712 MILES IN JULY 2017. CURRENTLY STILL LOSING COOLANT. FCA TECH ADVISOR STATES THERE IS NOTHING WRONG. PHOTO ATTACHED IS FROM JANUARY 5,2018. I HAVE SUBMITTED DOCUMENTATION TO FCA IN REGARDS TO THE ONGOING LOSS. FCA IS REQUESTING ANOTHER DEALER VISIT, THIS WOULD BE THE FOURTH SINCE THE GASKETS WERE REPLACED. CARFAX REPORT FOR EVERY VISIT IS DEPLETING THE VALUE DUE THE ALL THE RED FLAGS.

TL* THE CONTACT OWNS A 2016 JEEP WRANGLER. WHILE DRIVING 50 MPH, THE GEAR SHIFTER FAILED TO WORK WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND THEN TOWED TO THE LOCAL DEALER (FIRST CHRYSLER DODGE JEEP RAM LOCATED AT 280 E WASHINGTON ST, NORTH ATTLEBOROUGH, MA 02760; (508) 316-8400), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 6,640.

GETTING ON THE HIGHWAY I REACHED THE SPEED LIMIT AND MERGED INTO THE RIGHT LANE, WHEN I EASED OFF THE THROTTLE I NOTICED THAT THE THROTTLE PHYSICALLY STAYED IN PLACE AND THE VEHICLE KEPT ACCELERATING. I TAPPED THE BREAKS AND RECEIVED THE THROTTLE POSITION INDICATOR ALARM. I LOOKED AHEAD TO SEE HOW MUCH ROOM ON THE ROAD I HAD AND WHERE OTHER VEHICLES WERE, AND I HAD SOME ROOM. LOOKING AT THE THROTTLE PEDAL I SAW NO REASON WHY IT WOULD BE STUCK IN POSITION, THE MOPAR RUBBER MATTS FOR JEEP HAVE A CUT AWAY AS TO NOT BE IN THE WAY OF THE PEDAL. I THROUGH THE JEEP IN NEUTRAL (ITS AN AUTOMATIC) AND SLAMMED THE THROTTLE PEDAL SEVERAL TIMES WITH MY FOOT AND IT RELEASED AND RETURNED TO IDLE POSITION. AFTERWARDS I PLACE THE GEAR IN DRIVE AND REGAINED CONTROL. THE JEEP DEALERSHIP IN HARRISONBURG SAID THE FLOOR MATS ARE AFTERMARKET AND WERE THE CAUSE. ALTHOUGH THE CUTAWAY IS CLEAR. THIS IS THE FIRST TIME THIS HAPPENED, ALTHOUGH OTHER I HAVE READ HAD THE SAME PROBLEM. IT WAS TERRIFYING AS THE JEEP WENT UP TO 80 MPH IN A 60 MPH ZONE BEFORE I ARRESTED THE SITUATION.

TL* THE CONTACT OWNS A 2016 JEEP WRANGLER. WHILE DRIVING 70 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED AND, UPON RELEASE, THE VEHICLE FAILED TO SLOW DOWN. WHEN THE BRAKE PEDAL WAS DEPRESSED, IT ALSO FAILED TO SLOW DOWN THE VEHICLE FOR APPROXIMATELY 20 SECONDS. WHEN THE ACCELERATOR PEDAL WAS RELEASED, A RED LIGHTING BOLT WARNING INDICATOR ILLUMINATED, INDICATING THAT THE BRAKE AND ACCELERATOR PEDALS WERE DEPRESSED AT THE SAME TIME. THE VEHICLE WAS TAKEN TO A DEALER AND A COMPUTER IN THE VEHICLE WAS REPLACED. THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000.

SHIFT LEVER ROTATES 180 DEGREES LEFT AND RIGHT WHEN SHIFTING FROM GEAR TO GEAR MAKING IT VERY DIFFICULT TO DRIVE. THIS OCCURS WHEN THE VEHICLE IS STATIONARY AND IN MOTION.

TICKING NOISE FROM ENGINE. REPLACED ALL LIFTERS AND ROCKER ARMS.

I RECEIVED THE RECALL FOR NHTSA 16V-734 AND THE DEALER REFUSED TO PERFORM RECALL WITH OUT ME PAYING MORE THAN $300 BECAUSE MY AFTER MARKET BUMPER WITH INTEGRATED CRUSH CANS WOULD BE TOO HARD FOR THEM TO WORK ON. IT IS AN ARB BUMPER

JEEP DEATH WOBBLE. NORMAL DRIVING CONDITIONS ON THE FREEWAY, WHEN THE ENTIRE STEERING SYSTEM STARTED SHAKING VIOLENTLY. ALMOST CAUSED A HORRIFIC CRASH AT 70 MPH....AND THIS IS THE 5TH TIMES IT HAS HAPPENED IN THE LAST 2 MONTHS.

CURRENTLY A RECALL FOR A SENSOR OF THE AIRBAGS. I INSTALLED MOPAR LED HEADLIGHTS. THEY SAY THE HEADLIGHTS GET DESTROYED DURING THE FIX AND THEY PUT STOCK HEADLIGHTS BACK IN, NOT WHAT I CURRENTLY HAVE. THEY ARE FACTORY MADE MOPAR HEADLIGHTS THAT COST APPROX $950.00. I DON'T WANT TO GET THIS RECALL DONE BECAUSE I DON'T THINK I SHOULD LOSE OUT ON THAT MUCH MONEY. CHRYSLER DESIGNED THESE HEADLIGHTS SO THAT CAN ONLY BE PUT IN ONCE. THEY SHOULD SUFFER THE CONSEQUENCES OF THAT DESIGN BY REPLACING THEM FOR A SAFETY RECALL, NOT HAVE ME LOSE OUT ON THE MONEY I SPENT MAKING MY VEHICLE SAFER.

DRIVER SEAT AND PASSENGER SEAT ROCKED FORWARD TO BACK , LOOSE AND A SAFETY CONCERN HAD BACK TO DEALER 3 TIMES , REPLACED SEAT FRAME 1 TIME AND RESULT WAS WORSE THAN BEFORE, WAS TOLD NO ISSUE AND ALL WERE LIKE THAT, SEAT IS A SAFETY CONCERN AS YOU ARE NOT STABLE WHEN DRIVING ------------

2016 JEEP WRANGLER RUBICON UNLIMITED. PRIOR TO PURCHASE, THE TRACTION LIGHT WAS ON. NOT EVEN 5 MILES AWAY FROM THE DEALERSHIP ON THE HIGHWAY, THE VEHICLE HAS EXTREME SHAKING OF THE STEERING WHEEL, THE VEHICLE VEERS TO THE RIGHT WITHOUT THE STEERING WHEEL TURNING TO THE RIGHT, REAR TRACTION SLIPPAGE, AND A LIT TRACTION LIGHT ON THE DASH. THIS HAPPENED ON A DRY, SMOOTH, STRAIGHT- STRETCH OF HIGHWAY (65-70MPH) COMING HOME FROM PURCHASING THE VEHICLE. VEHICLE WAS TAKEN TO A DEALERSHIP, WHERE THE DEALERSHIP SAID THE LIT TRACTION LIGHT WAS PROBABLY THE PROBLEM AND FACTORY RESET THE VEHICLE AND SAID THE VEHICLE WAS PERFECT. 4 MILES INTO THE 7 MILE DRIVE HOME, EVERYTHING RECURRED AGAIN MERGING RIGHT TO TAKE A RIGHT HAND HIGHWAY EXIT -RAMP (~67MPH, 185MI). PRIOR TO TOWING THE VEHICLE TO ANOTHER DEALERSHIP, IT IS NOTED THAT WATER IS ACCUMULATING ON THE DRIVER'S SIDE FLOOR AND KEEPS REAPPEARING. THE FREEDOM TOP HAS BEEN IN ORIGINAL FACTORY STATE AND HAS NOT BEEN REMOVED AND REINSTALLED. THE BATTERY WAS ALSO DEAD AT TIME OF TOW AND NEED JUMPSTARTED. THE TRACTION LIGHT WAS LIT ON THE DASH AFTER THE JUMPSTART. THE FAILURE MILEAGE IS 188 MILES. *JS

GEAR SHIFTER "SLIPPED" TO THE LEFT. I WAS ONLY ABLE TO USE 1ST AND 3RD GEARS! WHEN USING 1ST GEAR, THE GEAR SHIFTER WAS AGAINST MY RIGHT KNEE!! I WAS NOT ABLE TO "FIND" 2ND GEAR! I TOOK MY JEEP TO THE DEALERSHIP FOR REPAIRS AS IT IS NOT SAFE TO DRIVE! "INVESTIGATING" ONLINE, SPECIFICALLY WRANGLER FORUMS, THERE ARE OTHER DRIVERS WHO HAVE HAD THIS PROBLEM. IT SEEMS THERE IS A FAULTY BUSHING THAT BREAKS!

ON JANUARY 30, 2017 ANOTHER VEHICLE PULLED OUT IN FRONT OF ME AND STOPPED. I HIT THAT VEHICLE WITH MY 2016 JEEP WRANGLER AT ABOUT 30-35MPH. THE IMPACT TOTALED BOTH VEHICLES. MY JEEP'S FRAME WAS BUCKLED AND TWISTED ALL OF THE WAY TO THE REAR BUMPER. THE REAR BODY MOUNT BOLT WERE EVEN BENT. THE AIRBAGS DIDN'T DEPLOY AND THE SEAT BELTS DIDN'T PRETENSION. I HIT THE DASH WITH BOTH KNEES AND GOT ABDOMINAL MUSCLE INJURIES AS WELL AS SEVERE WHIPLASH. I AM STILL UNDER A DOCTOR'S CARE FOR MY INJURIES INCLUDING A PINCHED NERVE BETWEEN C5-C6. FCA OPENED AN INVESTIGATION AND SENT ME A LETTER STATING THAT "THE RATE OF DECELERATION NECESSARY TO ACTIVATE THE AIR BAG AND AIR BAG SYSTEM WAS NOT PRESENT DURING THIS ACCIDENT". THE IMPACT BUCKLED MY FRAME AND TOTALED A 5 MONTH OLD VEHICLE, BUT FCA WANTS ME TO BELIEVE THAT IT WASN'T SEVERE ENOUGH FOR THE AIR BAGS TO DEPLOY. FCA IS EITHER BEING DECEPTIVE OR THEIR VEHICLES ARE SIMPLY UNSAFE. EITHER WAY, DUE TO THEIR DECEPTIVE ACTIONS, IT IS IMPOSSIBLE TO KNOW HOW MANY ACCIDENTS ARE TRULY RELATED TO THIS VEHICLE DEFECT. I FOUND OUT ABOUT THE RECALL (S76) THE WEEK AFTER MY ACCIDENT WHEN I FILED A COMPLAINT WITH FCA. MY VEHICLE WAS IN THE DEALERSHIP FOR ITS FIRST OIL CHANGE TWO WEEKS AFTER THIS RECALL WAS ISSUED, BUT IT WASN'T REPAIRED AND I WASN'T INFORMED OF A RECALL. I RECEIVED MY RECALL NOTICE TODAY, 74 DAYS AFTER MY ACCIDENT. I HAVE THE POLICE REPORT, PICTURES OF THE JEEP AND THE FRAME, THE INSURANCE ADJUSTER'S CELL PHONE NUMBER AS WELL AS ALL CORRESPONDENCE WITH FCA, SHOULD YOU WANT IT...UPDATED 05/09/17 *BF UPDATED 9/27/18*JB

TL* THE CONTACT OWNED A 2016 JEEP WRANGLER. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 25 MPH, WHILE IT WAS RAINING, ANOTHER VEHICLE ATTEMPTED TO MAKE AN ILLEGAL U-TURN AND COULD NOT MAKE THE FULL TURN, THE OTHER VEHICLE REVERSED INTO THE LEFT LANE WHERE THE CONTACT WAS LOCATED. AS A RESULT, THE CONTACT CRASHED INTO THE OTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES THE LEFT SHOULDER, THE HEAD, THE RIGHT ANKLE, SWELLING IN THE GAUL BLADDER AND TO HER BACK THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE CONTACT CALLED CERRITOS DODGE CHRYSLER JEEP RAM AT (562) 402-5335 LOCATED AT 18803 STUDEBAKER RD, CERRITOS, CA 90703 WHERE THE CONTACT WAS ADVISED THAT SHE WOULD RECEIVE A CALL BACK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT DID NOT OFFER ANY FURTHER ASSISTANCE AND THE CONTACTOR WAS PROVIDED CASE NUMBER 2548689. THE FAILURE MILEAGE WAS 800. ...UPDATED 10/17/17 *BF UPDATED 7/27/18*JB

MY VEHICLE HAS BEEN AT THE DEALERSHIP FOR 2 DAYS AND WON'T BE ATTENDED TO FOR ANOTHER 3 DAYS ACCORDING TO SERVICE MAN. I JUST PURCHASED THIS VEHICLE AND NEED ANSWERS ASAP ON WHATS GOING ON? AND WHEN I WILL GET MY VEHICLE BACK?

TL* THE CONTACT OWNS A 2016 JEEP WRANGLER. WHILE DRIVING 45 MPH, THE CONTACT'S VEHICLE CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER AND PASSENGER SUSTAINED MINOR INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V734000 (AIR BAGS). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 15,000.

TOOK OUR JEEP IN TO AUTONATION CHRYSLER JEEP ARAPAHOE IN CENTENNIAL, CO AND THEY SAID THEY COULDN'T PERFORM THE RECALL WORK WITHOUT REMOVING THE WENCH ON THE FRONT OF OUR JEEP. THEY SAID WE WOULD HAVE TO PAY 5 HOURS OF TECH TIME TO REMOVE AND RE-INSTALL THE WENCH IN ORDER FOR THEM TO PERFORM THE RECALL WORK. DIDN'T TELL US WHEN WE BROUGHT IT IN, 9 HOURS LATER WHEN I CALLED TO CHECK ON IT THEY SAID THIS. THE RECALL LETTER STATES THAT IF THE DEALER FAILS OR IS UNABLE TO REMEDY THIS DEFECT WITHOUT CHARGE AND WITHIN A REASONABLE TIME WE WERE TO FILE A COMPLAINT. *TR

OUR JEEP HAS A RECALL FOR A SENSOR WIRE IN THE FRONT AREA OF THE VEHICLE. I DROPPED THE JEEP AT THE DEALERSHIP (MALL OF GEORGIA CHRYSLER JEEP IN BUFORD GA) AND RECEIVED A SHUTTLE RIDE HOME. I WAS CALLED A FEW HOURS LATER BY MY ADVISOR [XXX] AND TOLD THAT I NEEDED TO REMOVE THE WINCH, WINCH PLATE, LIGHT BAR, AND LIGHTS ON THE FRONT BUMPER. THE TECH NEEDS TO REMOVE GRILL AND CANNOT WITH THIS EQUIPMENT IN THE WAY. THEY OFFERED TO REMOVE ALL THE EQUIPMENT FOR ME FOR $250. I TOLD THE ADVISOR ([XXX]) THAT THE LETTER RECEIVED IN THE MAIL IS ADAMANT THAT THIS IS TO BE DONE AT NO COST TO THE OWNER. HE TOLD ME THAT IT DID NOT INCLUDE CUSTOM EQUIPMENT. I CALLED FCA, AS MY LETTER EXPLAINED I SHOULD DO IF THE DEALER WAS NOT RESOLVING MY ISSUE. I EXPLAINED THE SITUATION AS I HAVE ABOVE. THE FCA AGENT (I DO NOT HAVE HER NAME, BUT GAVE THEM MY INFO) FIRST INDICATED TO ME THAT THERE SHOULD NOT BE ANY CHARGES FOR RECALL REPAIRS, SO SHE CALLED THE DEALER, TALKED TO [XXX], AND CAME BACK TO MY LINE TELLING ME EXACTLY WHAT [XXX] HAD TOLD ME THAT A CHARGE WOULD BE EXPECTED TO REMOVE THE CUSTOM EQUIPMENT SO THEY CAN REPAIR THIS VEHICLE. SHOULD THERE EVER BE A REASON FOR CHARGING A CUSTOMER FOR A RECALL REPAIR, IN A SAFETY RECALL SITUATION SUCH AS THIS? *TR

TL* THE CONTACT OWNED A 2016 JEEP WRANGLER. WHILE DRIVING 50 MPH, THE CONTACT SWERVED TO AVOID A DOG AND DROVE INTO A DITCH. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED BROKEN RIBS, A BROKEN ARM FROM WRIST TO ELBOW, A CONCUSSION, AND OTHER BRUISES. MEDICAL ATTENTION WAS REQUIRED, INCLUDING POTENTIAL SURGERY. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS DESTROYED AND TOWED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V734000 (AIR BAGS). THE FAILURE MILEAGE WAS 17,000.

TL* THE CONTACT OWNS A 2016 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V734000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 01/06/17*LJ UPDATED 01/23/17.*JB

TRAVELING ON A TWO LANE HIGHWAY UNDER CLEAR CONDITIONS, MID-DAY, LIGHT DRIZZLE, THIS 2016 JEEP WRANGLER 4WD WITH LESS THAN 5,000 MILES ON IT HYDROPLANED INTO AN ON-COMING SEMI TRACTOR TRAILER RESULTING IN A HEAD ON COLLISION AND ROLLOVER. NO OTHER CAR IN FRONT OF NOR BEHIND THIS VEHICLE HAD HYDROPLANING ISSUES. THIS VEHICLE WAS TOTALED AND THE DRIVER CRITICALLY INJURED WITH LONG TERM DISABILITY PROGNOSIS. INVESTIGATE THE FOLLOWING FOR FAILURES & SAFETY RISKS: 1. TIRES (LESS THAN 5,000 MILES ON THEM) 2. FACTORY INSTALLED SOFTWARE DESIGNED TO TAKE CONTROL OF VEHICLE 3. ROAD RESURFACING

TL* THE CONTACT OWNS A 2016 JEEP WRANGLER. WHILE ATTEMPTING TO AVOID CRASHING INTO ANOTHER VEHICLE AT 40 MPH, THE CONTACT VEERED TO THE RIGHT AND CRASHED INTO A TREE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED NECK AND BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V734000 (AIR BAGS). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000.

WHEN THE JEEP IS STOPPED AND YOU WANT TO GET OUT OF THE FRONT OR REAR DOOR. AT THE DOOR THRESHOLD WHEN YOU STEP ON THE CARPET IT WILL COLLAPSE AND GIVE YOU ABOUT A 1-INCH SPACE WHICH CAUSES YOU TO TRIP. I ASK THE SERVICE CENTER AND JEEP ABOUT THIS ISSUE AND THEY SAID SO WHAT THIS IS THE WAY IT WAS DESIGNED.

HEAD LIGHTS EXTREMELY POOR LIGHTING AND VISIBILITY. CAN LEAVE HIGH BEAMS ON AND NO ONE FLASHES ME TO CHANGE TO LOW BEAMS. I FIND IT VERY DANGEROUS TO DRIVE AT NIGHT. WE LIVE IN THE MOUNTAINS WHICH IS WHY WE PURCHASED THE JEEP IN THE FIRST PLACE. WE HAVE HAD THEM CHECKED AT DEALERSHIP AND THEY SAY NOTHING IS WRONG. I FEEL THAT JEEP NEEDS TO RECALL HEADLIGHTS AND REPLACE WITH A BETTER LIGHT. THANK YOU FOR YOUR TIME. *TR