2018 Jeep Wrangler Complaint Log

MY JEEP RUBICON JL FLOATS OR DRIFTS AS I AM DRIVING IT. IT MAKES FOR A HARD DRIVE ON LONG DRIVES AND I MUST LOOK LIKE I AM DRIVING DRUNK TO OTHERS ON THE ROAD. IT IS EVEN WORSE IN WIND AND IT'S WINDY A LOT WHERE I LIVE. IT WAS VERY SCARY TO DRIVE AT FIRST. I DO NOT LIKE IT OR FEEL IT IS SAFE AT ALL. HAVING NEVER OWNED A JEEP I THOUGHT IT WAS JUST ME OR THAT THE TIRES NEEDED TO BE WORN DOWN A BIT. THE PROBLEM REMAINS. WHILE LISTENING TO FM/AM STATIONS THE VOLUME IS WACKY GOING LOW AND HIGH MAKING FOR LOUSY LISTENING. WHEN THE AC COMES ON ON THE HIGHER SETTING MY JEEP SOUNDS LIKE I AM GETTING READY FOR LIFT OFF. VERY LOUD. ONE LEVER ON MY SEAT NEAR THE HEADREST THAT CONTROLS THE ABILITY FOR A PASSENGER TO GET IN MY TWO DOOR ALMOST IMMEDIATELY BECAME DETACHED AND I DON'T EVEN HAVE MY BACK SEAT IN A LOT SO IT DOESN'T GET USED A LOT. I HAVE AN AUTOMATIC AND IT DOES NOT SHIFT SMOOTHLY. TODAY I PULLED OUT OF A PARKING SPOT AND MY JEEP SURGED FORWARD FASTER THAN IT SHOULD HAVE AND IT OFTEN SHIFTS POORLY FROM PARK INTO DRIVE AND REVERSE. THE SENSOR OR HEATER ELECTRIC WIRE ON THE INSIDE OF THE TAILGATE WINDOW DETACHED.

STEERING WHEEL OFF CENTER AND TRACKS LEFT TO RIGHT ON A STRAIGHT ROAD. STEERING CORRECTION IS CONSTANTLY REQUIRED TO MAINTAIN DIRECTIONAL STABILITY. BUILD DATE MARCH 2018. TOOK DELIVERY FROM PHILLIPS CHRYSLER JEEP IN OCALA FLORIDA ON SEPT. 20 2018. PRESENT MILES ON ODOMETER 750 MILES. WE MENTIONED TO DEALERSHIP SERVICE DEPARTMENT IMMEDIATLE AFTER PURCHASE AND WAS ADVISED STEERING SYSTEM WAS NOT CALIBRATED CORRECTLY AT FACTORY AND DEALER PROCEEDED TO REALIGN FRONT END. HOWEVER STEERING WHEEL IS NOW OFF CENTER IN OPOSITE DIRECTION. THEY ALSO INDICATED THAT OFF TRACKING IS SYMPTAMATIC WITH ALL TERRAIN TIRES.

TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. THE CONTACT STATED THAT THE VEHICLE FAILED TO IMMEDIATELY RESTART AFTER IT WAS DRIVEN. THE VEHICLE FINALLY RESTARTED AFTER A FEW MINUTES. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO BUHLER JEEP CHRYSLER DODGE RAM (732-264-5000, LOCATED AT 1508 3290, NJ-35, HAZLET, NJ 07730), BUT THE FAILURE COULD NOT BE DUPLICATED. THE FAILURE RECURRED SEVERAL TIMES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 200.

WHILE MAKING A LEFT TURN AT LOW SPEEDS IT SEEMINGLY FELT LIKE MY POWER STEERING WAS DISABLED AND I HAD TO CRANK MY WHEEL IN ORDER TO MAKE THE TURN. A FEW HOURS LATER, I GET HOME AND ABOUT 100 YARDS FROM MY APARTMENT, THE 'SERVICE ELECTRONIC STABILITY CONTROL ' WARNING POPS UP. I HAVE ONLY HAD THIS VEHICLE 2 DAYS AND LESS THAN 300 MILES. IT'S SAFE TO SAY, I'M EXTREMELY UNHAPPY WITH THIS VEHICLE.

TL* THE CONTACT LEASED A 2018 JEEP WRANGLER. THE CONTACT STATED THAT THE STEERING WHEEL FELT EXTREMELY LOOSE WHILE MAKING TURNS OR DRIVING ABOVE 45 MPH. THE DEALER (HERITAGE CHRYSLER DODGE JEEP RAM PARKVILLE, 9219 HARFORD RD, PARKVILLE, MD 21234, 1-877-391-7850) WAS UNABLE TO DIAGNOSE THE FAILURE. THE DEALER INDICATED THAT THE MANUFACTURER HAD NOT YET DEVELOPED A SOFTWARE UPDATE FOR THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V343000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

AS I WAS DRIVING ON THE INTERSTATE IN MIAMI FLORIDA MY STEERING WHEEL TURNED TO THE RIGHT BUT MY VEHICLE KEPT GOING STRAIGHT AND I HEARD A LOUD CLUNK FROM THE FRONT LEFT OF THE VEHICLE. I WAS ABLE GUIDE THE VEHICLE OFF OF THE INTERSTATE WITH GREAT DIFFICULTY AND TOOK IT TO THE CLOSEST DEALERSHIP. THERE I WAS ABLE TO TAKE A PICTURE OF WHAT LOOKS LIKE A FAILED WELD ON WHAT YOU COULD CALL A TRACK BAR OR STEERING BRACKET. *TT *AS

POOR FRAME WELDS AT CRITICAL POINTS. I HAVE WELDS THAT YOU CAN STICK YOUR FINGER NAILS BEHIND. HAVE POOR WELD AT TRACK BAR AND SHOCK MOUNTS. SLAG AND POOR PENETRATION. HAVE SPOTS WHERE BURN THROUGH OCCURS AND RUSTS. VEHICLE CLICKS AND POPS DURING TURNS. STRUCTURAL INTEGRITY IS COMPROMISED..

I HAVE A BRAND NEW JEEP JLU WITH STREET TIRES AND NO LIFT. WHEN ON THE HIGHWAY, I STARTED FEELING THE STEERING WHEEL VIOLENTLY SHAKE. I SLOWED DOWN AND THE SHAKING STOPPED. THIS HAPPENED MULTIPLE TIMES. I CALLED THE GM OF THE DEALER I PURCHASED THE VEHICLE FROM AND HE ASKED IF I HAD EVER OWNED A JEEP BEFORE AND THAT THIS IS NORMAL. HE CALLED IT THE 'DEATH WOBBLE'. HE TOLD ME I WILL HAVE TO DEAL WITH IT BECAUSE IT HAPPENS. HE ALSO SAID I HAD TO BALANCE MY TIRES EVERY OIL CHANGE TO ENSURE IT DOESN'T HAPPEN AS OFTEN. THIS IS A SERIOUS CONCERN FOR ME AND MY FAMILY. THIS WAS NOT DISCLOSED PRIOR TO SALE AND WAS NOT MENTIONED IN THE MAINTENANCE REQUIREMENTS AND EXPECTED COSTS. I HAVE ASKED FOR THEM TO BUY BACK THE VEHICLE AND PAY BACK ALL PAYMENTS MADE. *DT*JB

WHEN HITTING A BUMP AT HIGHWAY SPEEDS THE STEERING WHEEL SHAKES OUT OF MY HAND. I HAVE TO SLOW DOWN TO GET IT TO STOP. HAPPENS EVERYDAY WHEN I GO TO AND FROM WORK NO MATTER WHAT I DO I CAN AVOID THE BUMPS FOR OVER PASSES.

I PURCHASED ON SEPTEMBER 14, 2018 THAT HAS WHAT IS CALLED THE "DEATH WOBBLE". IT ONLY OCCURS WHEN DRIVING OVER 60 MILES AN HOUR. IT IS CAUSED BY A FAULTY STEERING DAMPER. I BROUGHT IT IN FOR THE FIRST TIME IN DECEMBER 4, 2018 WHEN I COULD NOT GAIN CONTROL OF THE CAR AND ALMOST WRECKED. IT WAS THE 6 TIME IT HAD HAPPENED. THE CAR WAS SEIZED IMMEDIATELY, IT WAS A SAFETY ISSUE. I WAS TOLD TO CLEAN THE CAR OUT AND THEY COULDN'T TELL ME WHEN I WOULD HAVE IT RETURNED. I ALSO WAS HAVING THEM CHECK THE BRAKES AS THEY HAD BEEN SQUEAKING. I DID NOT RECEIVE THE CAR BACK UNTIL JANUARY 8 2019. AT THAT TIME, I WAS TOLD IT WAS FINE. THE BRAKES CONTINUED TO SQUEAK AND WHEN IT SNOWED, I FOUND OUT THE DEFROSTER WAS NOT IN WORKING ORDER. I WAS TOLD THE DEFROSTER PART WAS ON BACK ORDER (STILL NOT FIXED AND ITS APRIL 1, 2019) AND THEY GRINDED THE PADS OR ROTORS DUE TO A GLAZE ON THEM. THE BRAKES WERE SOFT AND STILL SQUEAKING. ON FEBRUARY 20 THEY SAID THEY WOULD ORDER NEW BRAKES. MARCH 1, BRAKES LOCKED UP AND I ALMOST WRECKED. I PUMPED THEM AND THEY WORKED AFTER THAT. I IMMEDIATELY DROVE THE CAR THERE AND LEFT IT. THE BRAKES WERE REPLACED, AND I PICKED THE CAR UP ON THE MARCH 7, 2019. MARCH 16, 2019 I WAS GOING OVER THE BRIDGE AT 65 MILES AN HOUR AND THE "DEATH WOBBLE" STARTED AGAIN. I ASKED MY HUSBAND TO DRIVE IT AND IT DID IT TO HIM AS WELL AT ABOUT 65 MILES AN HOUR AS HE WENT OVER A BUMP. WE LEFT TOWN ON SUNDAY MARCH 17 AND DID NOT RETURN UNTIL THE 22. ON MARCH 23, 2019 WE BROUGHT THE CAR IN. THE TECHNICIAN CONFIRMED IT WAS THE STEERING WHEEL DAMPER WAS FAULTY AGAIN. TO THIS DAY I STILL DO NOT HAVE THE CAR AND HAVE BEEN TOLD THAT THEY HAVE A "NEW" PART. THIS WILL BE THE 3RD TIME. DDOCUMENTS, DO NOT SHOW EVERY TIME I WAS IN THERE NOR WHAT WAS REALLY HAPPENING. IT SAID MY BRAKES WERE SOFT AND DIDN'T MENTION THAT THEY LOCKED UP AND SEIZED TO WORK.

AT 3 MONTHS OLD AND 3000 MILES, MY 2018 JL STARTED EXHIBITING THE "DEATH WOBBLE" SYMPTOMS. IT ALWAYS HAPPENS AT A SPECIFIC HIGHWAY SPEED--BETWEEN 55-70 MPH WHEN I HIT CERTAIN EXPANSION JOINTS ON THE HIGHWAY. I FEEL IT IN THE WHEEL, AND IT OSCILLATES THROUGHOUT THE FRONT END OF THE VEHICLE. I HAVE TO SLOW DOWN FOR IT TO STOP. IF I DON'T SLOW DOWN OR PULL TO THE RIGHT OF THE HIGHWAY, IT ESCALATES INTO A VIOLENT SHAKE. THE VEHICLE IS COMPLETELY STOCK WITH NO MODIFICATIONS. IT HAS NEVER EVEN BEEN OFF THE ROAD. IN RESPONSE, FCA ISSUED A REPLACEMENT STEERING STABILIZER. THE REPLACEMENT STABILIZER MASKED THE ISSUE FOR THREE WEEKS, BUT NOW THE WOBBLE IS COMING BACK JUST AS IT HAD BEFORE. AGAIN, TO STOP THE VEHICLE I HAVE TO SLOW DOWN TO 40-50 MPH ON THE HIGHWAY. THIS IS EXTREMELY DANGEROUS, AND FCA IS BEING INCREDIBLY RELUCTANT TO ACKNOWLEDGE AND ADDRESS THIS SERIOUS ISSUE.

2018 JEEP JL UNLIMITED 3.6L AUTOMATIC TRANSMISSION, 750 TOTAL MILES. ON 9/12/2018, TRANSMISSION FAILED AND VEHICLE WAS TOWED TO DEALERSHIP (MCKAY'S DODGE/JEEP, WAITE PARK, MN). WHEN VEHICLE WAS LOWERED BY TOW TRUCK, ABOUT 1 LITER OF GASOLINE POURED DOWN OVER THE EXHAUST SYSTEM ON THE RIGHT REAR (PASSENGER) AND ONTO THE SERVICE BAY FLOOR. THE VEHICLE HAD A NEARLY FULL GAS TANK AT THE TIME OF THE TOW. IF THE VEHICLE HAD BEEN DRIVEN TO THE DEALERSHIP AND THE GASOLINE HAD DUMPED AS MUCH VOLUME ONTO THE MUFFLER AND EXHAUST SYSTEM...BOTH THE VEHICLE AND THE DEALERSHIP WOULD HAVE MOST LIKELY BURNED. THE VEHICLE IS PRESENTLY AT THE DEALERSHIP IN WAITE PARK, MN *DT *TR *BF UPDATED 10/31/18*JB

LOOSE STEERING CAUSING VEHICLE DRIFTING AT HIGHWAY SPEEDS RESULTING IN CONSTANTLY CORRECTING THE VEHICLE TO MAINTAIN STRAIGHT LINE AND STAYING IN LANE. VEHICLE DRIFTS TOWARDS OTHER LANES AND VEHICLES WHICH IS VERY DANGEROUS TO DRIVE. REQUIRES DRIVER TO CORRECT STEERING WHEEL TO STAY IN LANE CONSTANTLY.

THE VEHICLE HAS ABOUT TWO INCHES OF LOOSE PLAY IN THE STEERING WHEEL, LEFT AND RIGHT OF CENTER. THIS IS TRUE WHETHER THE VEHICLE IS STATIONARY, IN MOTION OR EVEN IF THE VEHICLE IS ON A LIFT WITH THE WHEELS OFF THE GROUND. THE VEHICLE HAS BEEN TO THREE DEALERS AND TWO PRIVATE REPAIR FACILITIES AS WELL AS A CASE WITH JEEP WAVE. THE FIRST DEALER THREATENED TO VOID MY FACTORY WARRANTY. THE SECOND PUT A RESTRICTION ON THE FACTORY WARRANTY AND JEEP WAVE DROPPED THE CASE. THE DEALER I PURCHASED THE VEHICLE FROM GOT APPROVAL TO REPLACE THE STEERING GEAR DESPITE THE RESTRICTION. THE PROBLEM IS STILL NOT FIXED AND THEY SAID THEY CANNOT FIND ANYTHING ELSE WRONG WITH IT. THE OTHER DEALERS AND THE JEEP CORPORATION HAVE REFUSED TO FIX THE PROBLEM. THE VEHICLE IS OVER 18 MONTHS OLD AND ONLY HAS 1500 MILES ON IT. *TR

THIS IS THE SECOND TIME THE VEHICLE HAS EXPERIENCED A TOTAL COMPUTER FAILURE WHILE IT WAS BEING DRIVEN. MY FIANCE' WAS DRIVING THIS TIME AND LOST POWER STEERING, BRAKE ASSIST, AS WELL AS THE ABILITY TO SHIFT GEARS OR EVEN TURN OFF THE ENGINE. AS BEFORE, INDICATIONS ARE A COMPLETE FAILURE OF THE CAN NETWORK - MULTIPLE CELS AND ERROR MESSAGES, FROM FUEL LOW TO TPMS FAIL TO ELECTRONIC START STOP DISABLED TO CHECK SHIFTIER, AS WELL AS A LOSS OF POWER STEERING AND THE ENGINE GOING INTO LIMP MODE. THE FIRST TIME THIS HAPPENED I WAS DOING 70MPH ON THE FREEWAY. IT OCCURRED AT NIGHT, THANKFULLY, AS IT CAUSED ME TO SWERVE BETWEEN LANES DURING THE SUDDEN LOSS OF POWER/STEERING ASSIST. IF IT HAD BEEN DURING RUSH HOUR, I WOULD HAVE HIT ANOTHER VEHICLE. THIS TIME THE COMPUTER FAILED WHILE IN A PARKING GARAGE. THANKFULLY IT OCCURRED AFTER TURNING INTO A STRAIGHT AWAY AS MY FIANCE' TOOK THE ENTIRE LENGTH TO STOP DUE TO THE LOSS OF BREAKING; SHE BLEW THROUGH A PEDESTRIAN WALKWAY AND COULD NOT STOP AND, IF IT HAD HAPPENED DURING A TURN, SHE MOST LIKELY WOULD HAVE HIT A CAR OR HIT THE EDGE OF THE PARKING GARAGE. BOTH TIMES WE WERE VERY LUCKY THAT WE DID NOT HAVE AN ACCIDENT THAT RESULTED IN MAJOR DAMAGE OR A FATALITY. JEEP HAS FOUND 2 ELECTRICAL WIRING PROBLEMS SO FAR WITH THIS JEEP AND OBVIOUSLY THERE ARE ADDITIONAL WIRING DEFECTS PRESENT IN THE VEHICLE.

I HAVE HAD MY JEEP SINCE LAST ONE YEAR. I HAVE HAD STEERING ISSUE FORM THE BEGINING EVERY TIME I WENT TO THE DEALER THEY TOLD ME THAT IS HOW A JEEP DROVE. WHILE ON HIGH WAY IT IS HARD TO KEEP MY JEEP IN LANE IT WOBBLES AND CONSTANTLY LOSES ITS PATH. ITS HARD TO DRIVE BUT DEALER SERVICE WILL ALWAYS SAY THAT IS HOW IT DRIVES. IT IS VERY RISKY DRIVING THE JEEP.

STEERING WHEEL AUTOMATICALLY GOES THE OPPOSITE DIRECTION WHILE IN GEAR 1 OR 2 WHEN IT IS TURNED HALF WAY. THIS HAPPENS UNDER PARKING CONDITIONS (DIFFICULT NOT TO HIT OTHER CARS); AND TURNING IN HIGH TRAFFIC SITUATIONS (VERY DANGEROUS IN CONGESTED AREAS). I LOST CONTROL OF THE CAR STEERING (IT WAS GOING THE OPPOSITE DIRECTION SUCH AS IN A SKIDDING SITUATION) ON THE HIGHWAY GETTING ON FROM AN ONRAMP (FROM FIRST GEAR TO SECOND - FROM A STOP SIGN) AND ALMOST STEERED INTO ONCOMING CARS!! I HAVE A VIDEO EXAMPLE OF THE PROBLEM THAT I CAN SEND VIA EMAIL IF YOU NEED.

I JUST LEASED A JEEP AN IMMEDIATELY UPON DRIVING THE JEEP HOME I HAD PROBLEMS STEERING THE VEHICLE AS I ENTERED NORMAL TRAFFIC SPEED. THERE IS A NOTICEABLE STEERING DEAD ZONE (PLAY) WHEN THE STEERING WHEEL IS AT-OR-NEAR CENTERED POSITION. FURTHERMORE, THE VEHICLE DOES NOT SEEM TO BE ABLE TO DRIVE IN A STRAIGHT LINE (THE JEEP WANDERS QUITE MARKEDLY ON PAVED ROADS WITHOUT CONSTANT CORRECTION. ) SEVERAL TIMES I WENT OUT OF MY LANE. THESE TWO ISSUES ARE PRESENT AT ALL SPEEDS BUT ARE ESPECIALLY NOTICEABLE AT HIGHWAY SPEEDS. BOTH ISSUES COMPOUND AND MAKE THE VEHICLE UNSAFE TO DRIVE REQUIRING FREQUENT MICRO-CORRECTIONS WHICH ARE HARD TO GET RIGHT BECAUSE OF THE AFOREMENTIONED DEAD ZONE. I HAVE BEEN DRIVING WRANGLER FOR 10 YEARS SO THIS IS NOT BECAUSE I AM NEW TO THE VEHICLE . IF I DRIVE THIS JEEP I WILL HAVE AN ACCIDENT, ITS ONLY A MATTER OF TIME THERE IS ALSO HALF INCH TO FULL INCH OF PLAY WITH THE STEERING WHEEL IN PARK. THE STEERING WHEEL CAN BE MOVED WITH NO MOVEMENT IN THE TIRES

SEVERE STEERING PLAY, OVER AN INCH OF DEADSPOT TOTAL. VERY DANGEROUS TO DRIVE ON THE INTERSTATE ESPECIALLY AROUND 18 WHEELERS

NEW 2018 JEEP WRANGLER SAHARA JL EXPERIENCING INSTABILITY WITH THE STEERING. AT SPEEDS ABOVE 40MPH THE VEHICLES STEERING REQUIRES CONSTANT COMPENSATION TO KEEP IT TRACKING STRAIGHT. IT IS VERY CONCERNING ON NARROWERE, OLDER HIGHWAYS WHERE A SMALL ADJUSTMENTS MAKES A BIG DIFFERENCE. THERE ARE NUMEROUS COMPLAINTS REGARDING THIS VEHICLES' STEERING AND IT NEEDS TO BE ADDRESSED BY THE MANUFACTURER. THE JEEP IS GOING TO THE DEALERSHIP THIS WEEK AND MY EXPECTATIONS THAT THE ISSUE WILL BE ADDRESSED IS VERY LOW.

UNACCEPTABLE WELDS ON FRAME. MANY WITH POROSITY AND SPATTER.*DT THE CONSUMER NO LONGER OWNS THE VEHICLE. THE VEHICLE WAS SOLD AS A BUYBACK FOR UNRESOLVED STEERING FAILURES. *JS

THERE IS EXCESSIVE PLAY IN THE STEERING SYSTEM. THE STEERING SYSTEM ON THIS ALSO HAS EXCESSIVE WANDERING MAKING IT HARD TO ANTICIPATE WHERE THE JEEP IS GOING TO GO. THIS ISSUE GETS WORSE AS SPEED INCREASES. THE JEEP IS UNSAFE TO DRIVE AT HIGHWAY SPEEDS AND I HAVE ALMOST BEEN IN MULTIPLE WRECKS DUE TO IT. THE JEEP DEALER HAS NO FIX FOR THIS AND SAYS IT IS NORMAL. I WILL BE LOOKING FOR AFTERMARKET FIXES SO I CAN DRIVE MY $50K JEEP ON THE INTERSTATE WITHOUT HAVING TO WORRY ABOUT WRECKING AT ANY MOMENT.

AROUND 7000 MILES WE STARTED TO GET A VIBRATION THAT WOULD LAST TILL WE SLOWED DOWN EVERY TIME WE HIT A BUMP WITH OUR WRANGLER JL AT HIGHWAY SPEED. IT HAS SINCE TURNED INTO A VIOLENT SHAKE THAT WILL LITERALLY RATTLE YOUR TEETH. YOU CAN FEEL THE SHAKE THROUGHOUT THE WHOLE CARE AND ESPECIALLY ON THE WHEEL. THE BUMP IN ROAD DOES NOT HAVE TO BE BIG AND CAN BE AS SMALL AS THE PLACE WHERE THE ROAD CONNECTS TO AN OVERPASS. HAVING TO SLOW DOWN TO AROUND 40 MPH TO GET IT TO STOP WHEN ALL OTHER TRAFFIC IS TRAVELING 60+ MPH IS SCARY AND WE ARE NOW WORRIED FOR OUR SAFETY. HAVE TAKEN THE VEHICLE IN TO OUR JEEP DEALER 3 TIMES, BUT THEY HAVE NOT BEEN ABLE TO RESOLVE THE ISSUE. THEY DID SAY THAT THEY CURRENTLY HAVE 3 OTHER JL WRANGLERS EXPERIENCING THE SAME PROBLEM AND THEY HAVE YET TO FIND A SOLUTION.

TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. THE CONTACT STATED THAT DUE TO THE PROXIMITY OF THE BRAKE PEDAL, HE INADVERTENTLY DEPRESSED THE ACCELERATOR PEDAL. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 654. *TT UPDATED 11/19/18*JB

SAME COMPLAINT AS MANY OTHERS. THE STEERING HAS TOO MUCH PLAY AND DOES NOT RESPOND WELL. IT BECOMES WORSE AT HIGHWAY SPEEDS. IT IS VERY HARD TO CONTROL BECAUSE IT WILL DRIFT THEN MAY OVER CORRECT WHEN YOU STEER TO MAINTAIN YOUR LANE. IT HAS DONE THIS SINCE DAY ONE.

I PURCHASED THIS JEEP BRAND NEW. I CAN HARDLY MAINTAIN MY LANE WHILE TRAVELING OVER 60MPH ON THE HIGHWAY. I AM ALL OVER THE ROAD. I HAVE TO HOLD ON TIGHTLY WITH TWO HANDS. I HAVE OWNED SEVERAL JEEPS OVER THE YEARS. I HAVE NEVER HAD THIS ISSUE. I HAVE A VIDEO OF THE 1" IN THE PLAY OF MY STEERING WHEEL WHILE TRAVELING AT HIGHWAY SPEEDS. THE JEEP DOES NOT MOVE OR RESPOND UNTIL YOU GO PAST THAT 1" GAP. I HAVE ALSO ALMOST WRECKED DUE TO OVER CORRECTING. A CAR CAME INTO MY LANE WHILE ON THE INTERSTATE. I SWERVED, BUT DUE TO THE STEERING BOX NOT RESPONDING TO WHAT THE STEERING WHEEL WAS DOING, I ALMOST FLIPPED IT. VERY SCARY. IT IS NOT FUN TO DRIVE AND I HAVE CONTEMPLATED GETTING RID OF IT.

STEERING IS LOOSE AND 1 INCH MOVEMENTS OF THE STEERING WHEEL IN EITHER DIRECTION YIELD NO STEERING EFFECT AT ALL. CAR WANDERS IN LEFT AND RIGHT AND THE "DEAD" ZONE IN THE STEERING WHEEL MAKE IT DIFFICULT TO CONTROL. OTHER DRIVERS MUST THINK I AM DRIVING DRUNK. NOT SAFE OR COMFORTABLE.

LOOSE STEERING. LARGE DEAD SPOT. OFF CENTERED. VERY WOBBLY NOT STABLE. HARD TO DRIVE IN A STRAIGHT LINE.

VEHICLE STEERING WONDERS AT HIGHWAY SPEEDS REQUIRING CONSTANT STEERING CONTROL FROM OPERATOR. AS SPEED INCREASES TO INTERSTATE LEGAL SPEED LIMITS VEHICLE STEERS ON ITS OWN REPEATEDLY LEFT TO RIGHT BACK TO LEFT VIOLENTLY REQUIRING OPERATOR TO REDUCE SPEED TO REGAIN CONTROL OF VEHICLE. IF OPERATOR VIEW MOMENTARILY LOOKS AT DASH CONTROLS THE VEHICLE WONDERS INTO LANE OF ONCOMING TRAFFIC. PERIODS OF HIGH WINDS INCREASES SEVERITY OF VEHICLE WONDERING TO HIGHER LEVELS OF DANGEROUS DRIVING. I PURCHASED THIS VEHICLE NEW AND VEHICLE STEERING WONDERING HAS HAPPENED DURING EVERY DRIVING EXPERIENCE ON STATE AND FEDERAL HIGH WAYS. CURRENTLY THIS VEHICLE HAS 1071.0 MILES ON ODOMETER.

FROM THE DAY I PICKED IT UP STEERING IS DANGEROUSLY LOOSE AT SPEEDS ABOVE 45 MPH. ON WINDING BACKROADS YOU HAVE TO STRUGGLE CONSTANTLY TO KEEP IN YOUR LANE. PEOPLE WILL DIE FROM THIS, IT IS THAT LOOSE. MY WIFE REFUSES TO DRIVE IT AFTER ONE TRIP. I CONTACTED JEEP AND THEY TOLD ME THERE WAS A TSB FOR MY JEEP. THE DEALERSHIP SAID NOTHING WAS WRONG AND WHEN I COMPLAINED ABOUT THE TSB THEY CLAIMED THEY DID IT. THERE IS NO DIFFERENCE IN THE STEERING. I JUST REACHED 2000 MILES. I CAN'T AFFORD TO JUST GET RID OF IT.

IF I HIT A BUMP AT HIGHWAY SPEEDS, THE STEERING WHEEL AND ENTIRE FRONT END BUMP VIOLENTLY UNTIL I REDUCE SPEED BELOW 40 MILES PER HOUR. AT THAT POINT THE SHAKING STOPS. DURING THIS SHAKING THE CAR IS VERY DIFFICULT TO STEEER OR CONTROL. MY JEEP IS NEW AND IT BEGAN AT 2000 MILES (MAYBE THE FIRST TIME I TRAVELED ON THE HIGHWAY) AND STILL OCCURS. I NOW HAVE 6000 MILES. THE TIRES ARE SET TO THE PROPER PRESSURE AND I HAVE NOT DONE ANY MODIFICATIONS.

VIOLENT STEERING WHEEL SHAKING AND FRONT END STEERING SHAKING WHEN DRIVING OVER ROAD IMPERFECTIONS OVER 45 MPH. LOOSE AND WANDERING STEERING RESULTING IN MULTIPLE STEERING CORRECTIONS TO REMAIN STRAIGHT IN LINE ON A FLAT STRAIGHT AND LEVELED SURFACE. WRANGLER WAS IN DEALERSHIP, NOT FIXED, THEY SEEMED LIKE THEY DIDN'T WANT TO DEAL WITH THE ISSUE AND THEY ARE AWARE OF THIS ISSUE ON OTHER NEW JEEPS. THIS ISSUE HAS BEEN ONGOING SINCE I BOUGHT THE JEEP.

STEERING WONDERS SIDE TO SIDE DIFFICULT TO STEER STRAIGHT PLUS PLAY IN STEERING WHEEL

AFTER RUNNING MY 2018 JEEP WRANGLER SAHARA UNLIMITED JL FOR A SHORT TIME, I WOULD SHUT THE CAR OFF THEN WHEN RESTARTED FIVE MINUTES LATER, I WOULD SMELL "MAPLE SYRUP". CONSTANT PROBLEM WHEN CAR HEATED UP TO RUNNING TEMP. FAN BOX EMITTED SMELL. TOOK CAR TO DEALER. DEALER SAID POSSIBLE PIN HOLE LEAK SO THEY REPLACED THE HEATER COIL. WHEN FINISHED THEY SAID THEY COULD SEE RESIDUE WHERE IT HAD BEEN LEAKING. I CAN OCCASIONALLY SMELL THIS STILL AFTER TWO MONTHS.

LOOSE AND WANDERING STEERING. WHEN YOU TURN THE STEERING WHEEL THEIR IS ABOUT TWO INCHES OF PLAY BEFORE THE WHEELS MOVE MAKING IT DIFFICULT TO DRIVE AND UNSAFE. FCA HAS INSTALLED 4 STEERING GEARS, 2 STEERING DAMPERS AND A TRACK BAR. FCA DOES NOT KNOW HOW TO FIX THIS ISSUE. WE HAVE BEEN DEALING WITH THIS ISSUE FOR OVER 8 MONTHS. VEHICLE HAS BEEN PARKED FOR THE LAST 3 MONTHS.

THE STEERING WHEEL HAS A LOT OF PLAY, AND FEELS UNSAFE AT HIGHWAY SPEEDS. THE LACK OF FEEL IN THE WHEEL COULD CASE HIGH SPEED LOST OF CONTROL AND IS UNSAFE FOR DRIVING.

AS OTHER'S HAVE REPORTED, THERE IS A DEAD SPOT IN THE CENTER OF THE STEERING WHEEL. THE VEHICLE WANDERS EXCESSIVELY AND REQUIRES QUITE A BIT OF CORRECTION DUE TO THE DEAD SPOT. THIS IS NOT SAFE AND NEEDS TO BE FIXED.

THERE IS A NOTICEABLE STEERING DEAD ZONE (PLAY) WHEN THE STEERING WHEEL IS AT-OR-NEAR CENTERED POSITION. FURTHERMORE, THE VEHICLE DOES NOT SEEM TO BE ABLE TO DRIVE IN A STRAIGHT LINE (WANDERING) ON PAVED ROADS WITHOUT CONSTANT CORRECTION. THESE TWO ISSUES ARE PRESENT AT ALL SPEEDS BUT ARE ESPECIALLY NOTICEABLE AT HIGHWAY SPEEDS. BOTH ISSUES COMPOUND AND MAKE THE VEHICLE UNSAFE TO DRIVE AT HIGHWAY SPEEDS, REQUIRING FREQUENT MICRO-CORRECTIONS ' WHICH ARE HARD TO GET RIGHT BECAUSE OF THE AFOREMENTIONED DEAD ZONE.

BOUGHT JEEP JL 2018 BRAND NEW, I HAVE NOTICED ON AT LEAST THREE OCCASIONS THAT WHEN DRIVING ON REGULAR ROADS, STREETS, AT SPEEDS OF 25-45 MPH AND COMING TO A COMPLETE STOP, AT A LIGHT, OR STOP SIGN, OR STOPPING FOR A CAR IN FRONT OF YOU, AFTER TAKING YOUR FOOT OFF THE GAS, APPLYING THE BRAKE, JUST BEFORE YOU COME TO A COMPLETE STOP THE JL LUNGES FORWARD, WHILE YOU ARE STILL ON THE BRAKE. COULD THIS BE SOMETHING WRONG WITH THE ECM?

I HAVE HAD MY VEHICLE SINCE JULY 5TH, 2018. ON AUGUST 26TH, I WENT TO LEAVE MY HOME AND BEFORE I STARTED THE VEHICLE, I NOTICED JEEP WAS LEAKING GAS OUT OF THE REAR RIGHT PORTION OF THE VEHICLE WHEN SITTING IN MY DRIVEWAY. IT WAS SITTING IN MY PARKED IN MY DRIVEWAY AT THE TIME I OBSERVED THE LEAK. ALSO SAW GAS STREAMING WHEN I REMOVED GAS CAP AND LOOKED INTO TANK. HAD VEHICLE TOWED TO JEEP DEALER. *TT CONSUMER STATED YES. IT JUST GOT REPAIRED. IT WAS DETERMINED THE FUEL TANK WAS NOT TAKING FUEL PROPERLY AND HAD FILLED THE EVAP CANISTER AND ALL APPEARS TO BE OK AFTER DRIVING FOR A FEW DAYS. UPDATED 10/10/18*JB *BF. UPDATED 10/31/18*JB

OCCASIONALLY CAR WILL NOT TURN ENGINE OVER. ONLY LIGHTS WIL COME ON. TRIED TWO SETS OF KEYS WITH SAME RESULT. TRIED TO MOVE SHIFTER AND ADJUST BATTERY CABLES BUT WILL NOT START. AFTER SEVERAL ATTEMPTS CAR STARTS

NEW JEEP WRANGLER JL HAS MORE PLAY IN THE STEERING THAN ANY OTHER VEHICLE I HAVE DRIVEN IN THE PAST 20 YEARS. AT HIGHWAY SPEEDS THERE IS OVER 1 INCH OF PLAY BEFORE THE VEHICLE BEGINS TO TURN. AS A RESULT, ONE TENDS TO OVERCORRECT CAUSING A CHANGE IN DIRECTION WHICH MAKES THE CAR WANDER MORE THAN I BELIEVE TO BE SAFE. STARTED ON DAY OF DELIVERY IN MAY, 2018 AND CONTINUES TO THIS DAY. APPARENTLY NOT ALL WRANGLERS EXPERIENCE THIS, BUT SOME VERY CLEARLY DO. PROBLEM EXISTS AT ALL SPEEDS (IN MOTION) ESPECIALLY AWARE OF IT GOING STRAIGHT ON HIGHWAY.

I AM EXPERIENCING A DEAD SPOT IN THE STEERING OF ROUGHLY 1-2 INCHES AT BOTH CITY AND HIGHWAY SPEEDS (60+ MPH) WHERE THE STEERING IS UNRESPONSIVE. AS WELL AS "WANDERING" STEERING WHERE ANY VARIATIONS IN THE ROAD/WIND ETC CAUSE THE VEHICLE TO VEER OFF COURSE. WITH THESE TWO PROBLEMS, I AM CONSTANTLY CORRECTING THE VEHICLE TO THE POINT WHERE IT IS EXTREMELY UNCOMFORTABLE AND UNSAFE. I HAVE FOUND NUMEROUS OTHER PEOPLE THAT ARE EXPERIENCING THE SAME PROBLEM. THE FOLLOWING FORUM DESCRIBES THE ISSUES REPORTED : HTTPS://WWW.JLWRANGLERFORUMS.COM/FORUM/THREADS/MY-STEERING-ISSUES-HAVE-BEEN-FIXED.12843/

STEERING IS VERY 'LOOSE' ESPECIALLY WITH HIGHWAY DRIVING AT INCREASED SPEEDS. SO MUCH SO THAT IT IS VERY SCARY WHEN CARS ARE IN THE NEXT LANE. THERE IS A LOT OF 'PLAY' IN THE STEERING REQUIRED TO KEEP THE VEHICLE STEADY IN THE LANE BUT EVEN SLIGHT CORRECTIONS CAUSE THE VEHICLE TO GO TOO FAR IN THE OTHER DIRECTION. THIS STARTED WITH MY DRIVE HOME FROM THE DEALERSHIP ON 8/25/18. I AVOID HIGHWAY DRIVING AS MUCH AS POSSIBLE. I HAVE NOT EXPERIENCED THIS ISSUE WITH OUR 2017 JEEP RUBICON.

STEERING HAS A NOTICEABLE 'DEAD-SPOT' WHILE DRIVING AND REQUIRES LARGE AMOUNTS OF INPUT TO CORRECT NORMAL ROAD DRIFT RESULTING IN AN ALMOST JERKING OR SAWING MOTION OF SEVERAL INCHES IN EACH DIRECTION TO MAKE SMALL CORRECTIONS. THE LARGE AMOUNT OF STEERING INPUT REQUIRED FROM THE DRIVER THEN CAUSES THE VEHICLE TO SWAY LATERALLY ON THE ROAD. THIS BECOMES INCREASINGLY DANGEROUS AS SPEED INCREASES. THE ATTACHED SERVICE REPORT INCORRECTLY STATES THEY WERE 'UNABLE TO DUPLICATE' THE CONDITION IN A LIKE VEHICLE. IN ACTUALITY THE OTHER 2018 JEEP WRANGLER I DROVE EXHIBITED THE SAME BEHAVIOR; REQUIRING LARGER THAN NORMAL INPUTS TO MAKE SMALL CORRECTIONS. I WAS TOLD BY THE SERVICE FOREMAN IT'S JUST INHERENT IN THE DESIGN OF THE WRANGLER.

BACKUP CAMERA STOPPED WORKING WHEN VEHICLE PUT INTO REVERSE. USING THE MANUAL CONTROLS WILL ALSO NOT ALLOW THE BACKUP CAMERA TO WORK. THIS IS THE THIRD TIME THIS HAS HAPPENED. THE PROBLEM WILL NORMALLY FIX ITSELF WITHIN A COUPLE OF HOURS. HOWEVER THIS IS STILL A SAFETY ISSUE WHEN IT OCCURS. THE TIMES THIS HAS HAPPENED HAVE BEEN WHILE BACKING INTO A SPOT, EITHER AT A PARKING LOT OR INTO A GARAGE. THE VEHICLE IS STOPPED WHEN BEING PUT IN REVERSE.

MY DAUGHTER WAS DRIVING THE BRAND NEW JEEP WRANGLER UNLIMITED SPORT WE PURCHASED AND SHE CALLED ME IN A PANIC BECAUSE HER "STEERING WHEEL LOCKED UP!" ON A CITY ROAD AS SHE WAS DRIVING. SHE COULD NOT STEER TO THE LEFT AT ALL. SHE PULLED OVER TO RIGHT, SHUT DOWN THE CAR AND WHEN RESTARTED IT DID NOT STOP THE ISSUE. THIS IS EXTREMELY UNSAFE! I RESEARCHED ONLINE THAT THERE IS A KNOWN STEERING LOCK PROBLEM WITH A TSB 18-19-02-DS WITH 2018 JEEP WRANGLER, YET, OUR DEALER SAYS HE'S "NEVER HEARD OF IT".

This Jeep has the notorious “Death Wobble”. It has been inspected numerous times, there was a recall on a part ~May be a sway bar or a stabilizer bar etc- that did absolutely nothing to fix it. I’ve had the entire suspension replaced and it still does it constantly when driving over bumps in the road -specifically when the front right tire goes over a bump, around the 30+ mph. The entire front end of the Jeep jumps all over the road, the steering wheel shakes violently back and forth and you lose control of the vehicle. It’s terrifying when it happens, especially on the freeway. My two teenagers have both experienced this while driving and they were terrified trying to control it, had no idea what to do and almost lost control of the car because of how violently this one shakes. They both are anxious about driving the vehicle all together. I purchased this new and it started right away. Took it to the dealer and they new exactly what I was talking about but had no idea how to fix it. There is no warning, it’s just happens suddenly amen going over a bump in the road. It’s SO SCARY!

THIS WRANGLER CANNOT BE KEPT IN STRAIGHT PATH WHEN TRAVELING EITHER AT LOW OR HIGH SPEEDS. THERE IS AN EXCESSIVE AMOUNT OF "PLAY" IN THE STEERING WHEEL AMPLIFIED BY HIGHER WINDS AND CROSS TRAFFIC. THIS "WANDERING" REQUIRES CONSTANT STEERING CORRECTION RESULTING IN A CONTINUOUS STRUGGLE TO MAINTAIN CONTROL.

STEERING IS EXTREMELY LOOSE AND REQUIRE CONSTANT CORRECTION TO STAY IN A STRAIGHT LINE. THERE'S A HUGE DEAD SPOT IN IT AS WELL, I FEEL LIKE I'M IN A CARTOON DRIVING.