2018 Jeep Wrangler Complaint Log

WHILE DRIVING ON THE HIGHWAY WITH MY WIFE AT 60MPH THE STEERING GOT LOOSE TO THE POINT WHERE THE CAR WAS LOSING CONTROL I NEEDED TO PULL OFF THE HIGHWAY. THE 2018 WRANGLER JK HAS A NEW STEERING SYSTEM DESIGN THAT CREATES A DANGEROUSLY LOOSE AND OVERSTEER CONDITION THAT WILL INCREASE ROLLOVERS AT HIGH SPEEDS WE WOULD LIKE TO FORMALLY DOCUMENT THE STEERING ON THE JL IS FLAWED, DANGEROUS, AND DESIGNED AT A LEVEL OF LOOSENESS WHERE THE DRIVERS CONTROL OF THE VEHICLE IS DRAMATICALLY IMPAIRED. THIS VEHICLE SHOULD BE RECALLED AND OR THE ELECTRONIC SOFTWARE PACKAGE SHOULD BE REDESIGNED. WITH THIS EMAIL I AM NOTIFYING FCA THAT THEY HAVE A MATERIAL SAFETY HAZARD ON THIS PRODUCT. THE EXCESSIVE PLAY IN STEERING RISKS OVERSTEER AT LOW SPEEDS AND INCREASED ROLLOVER % PROBABILITY AT 55 MPH AND HIGHER THIS IS NOT ACCEPTABLE. THE CHANGE IN TIRES MAKES NO DIFFERENCE IN PERFORMANCE. THIS IS DOCUMENTING COMPLAINT NUMBER 2 FROM THE [XXX] FAMILY. PLEASE DO NOT ALLOW FAMILIES WITH CHILDREN TO DRIVE THIS VEHICLE WITHOUT A WARNING OR THE TEEN AGE DEMOGRAPHIC THAT LOVES TO DRIVE WRANGLERS. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC *TR

WHILE DRIVING AT SLOW OR HIGH SPEED IT SEEMS THERE IS A "DEAD SPOT" IN THE STEERING, ABOUT AN INCH. WHEN I TURN I HAVE TO TURN BACK THE OTHER WAY WAY TO CORRECT. ALWAYS TURNING THE WHEEL FROM ONE SIDE TO THE OTHER. EITHER THERE IS A 'DEAD SPOT" OR THE STEERING IS TOO SLOW TO RESPOND.

WANDERING AND LOOSE. STEERING DOES NOT TRACK ON CENTER BUT NEEDS TO BE CONTINUOUSLY CORRECTED. IMMEDIATELY AFTER PURCHASE WAS TAKEN TO DEALER TO CHECK ALIGNMENT AND WAS TOLD THIS WAS NORMAL. AT SPEED IT IS VERY UNCOMFORTABLE TO DRIVE AS IT WILL WANDER AND HAS A DEAD SPOT WHEN STEERING WHEEL IS LEFT AT THE CENTER POSITION.

TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. WHILE DRIVING AT ANY SPEED, THE STEERING WHEEL CAN BE TURNED UP TO TWO INCHES RIGHT AND LEFT AND THE WHEELS DO NOT TURN.UP TO 4 INCHES OF SLACK , FREE PLAY IN THE STEERING WHEEL. STEERING WHEEL MUST BE CONSTANTLY MOVING TO STAY ON A STRAIGHT PATH. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO TWO DIFFERENT DEALERS, INCLUDING PATTERSON CHRYSLER DODGE (903-218-4651, LOCATED AT 1611 US HIGHWAY 259 N, KILGORE, TX 75662). THE DEALER WAS AWARE OF THE FAILURE AND STATED THAT THERE WAS NO REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 900. THE VIN WAS NOT PROVIDED. *TR*JB

WELDS ON TRACK BAR MOUNT NOT LINED UP CORRECTLY. THROUGHOUT THE REST OF THE FRAME, LOTS OF SLAG, MISALIGNED WELDS, BAD PENETRATION, MALFORMED WELD CAPS, SPATTER, AND POROSITY. *DT *TR

LOOSE STEERING AND DRIFT WHILE DRIVING. UNABLE TO MAINTAIN A STRAIGHT LINE WITHOUT CONSTANT STEERING CORRECTION. VERY NOTICEABLE AT FREEWAY SPEEDS AS THE VEHICLE WILL WANT TO DRIVE LEFT OR RIGHT IMMEDIATELY AFTER YOU STOP CORRECTING STEERING. STARTED AT 19 MILES TOTAL ON THE VEHICLE. AS SOON AS I PURCHASED IT AND GOT ON THE FREEWAY IT FELT LIKE DRIVING ON ICE. FLAT OUT DANGEROUS TO DRIVE, RIGHT FROM THE FACTORY.

JEEP FRAME WELDS HAVE A LOT OF POROSITY AND SLAG. MANY OF THE WELDS ALL OVER THE FRAME DO NOT APPEAR TO BE COMPLETE AND LOOK UNSAFE. NOTHING HAS BEEN DONE TO THE JEEP AND WAS THIS WAY FROM THE FACTORY. VERY CONCERNED ABOUT CRASH SAFETY STRENGTH AND LONGEVITY IF WELDS START TO RUST AND DETERIORATE.

DRIVING AT 65 MPH HIT A JOINT IN ROAD FRONT END STARTS SHAKING STEERING WHEEL WOBBLING OUT OF CONTROL DEALERS SAID TO BRING BACK FOR FRONT END ALIGNMENT THIS BEEN GOING ON FOR SOME TIME

TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. WHILE THE VEHICLE WAS PARKED OUTSIDE OF THE CONTACT'S PARENT'S HOUSE, IT ROLLED AWAY AND STOPPED AGAINST THE GRILL OF HER PARENT'S VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED ALL AMERICAN CHRYSLER, JEEP, DODGE, RAM OF ODESSA AT (432) 614-0801 (LOCATED AT 2510 E 8TH ST, ODESSA, TX 79762) AND WAS INFORMED TO LEAVE THE VEHICLE FOR THREE WEEKS FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 4,695.

ABOUT A WEEK AND HALF AGO I GOT IN MY VEHICLE AND TURNED THE VEHICLE ON (STILL IN PARK) WHEN I RECEIVED TWO WARNING/SERVICE ALERTS. FIRST WAS, "SERVICE ELECTRONIC STABILITY CONTROL", AND SECOND, "STOP/START UNAVAILABLE SERVICE STOP/START SYSTEM". FYI, THE VEHICLE HAS ONLY BEEN IN MY POSSESSION FOR A FEW MONTHS, SOMETHING LIKE THIS SHOULDN'T HAPPEN. I HAVE ATTACHED THE IMAGES OF THE WARNINGS.

WHEN DRIVING AT SPEEDS IN EXCESS OF 45MPH, THERE IS SIGNIFICANT PLAY IN THE STEERING WHEEL. AS A RESULT, THE VEHICLE IS DIFFICULT TO CONTROL IN A STRAIGHT LINE. THIS IS DANGEROUS. BECAUSE OF THE PLAY, YOU HAVE TO CONSTANTLY MOVE THE STEERING WHEEL A SIGNIFICANT AMOUNT LEFT OR RIGHT TO FIND WHERE THE POINT IS THAT IMPACTS THE DIRECTION OF THE VEHICLE. THIS NEEDS YOUR ATTENTION BECAUSE FCA IS IGNORING THE ISSUE. I HAVE VISITED TWO DIFFERENT DEALERS TO LOOK FOR A SOLUTION AND ALSO SPOKEN THE CUSTOMER SERVICE AT FCA. THE DEALERS' INSPECTIONS DID NOT DISCOVER ANY MECHANICAL ISSUE. IN SPEAKING TO FCA AND THE TECHNICIANS AT THE DEALERSHIPS, THEY INDICATED THAT IT IS A SOFTWARE ISSUE, BUT CANNOT DO ANYTHING UNTIL FCA DIRECTS THEM. SOME OWNERS OF THE WRANGLER HAVE COERCED THEIR DEALERSHIP TO FLASH THE POWER TRAIN CONTROL MODULE. ACCORDING TO THOSE INDIVIDUALS THIS SOFTWARE UPDATE HAS SOLVED THE ISSUE. BUT I HAVE NOT BEEN ABLE TO FIND A DEALER TO DO THIS WITHOUT FCA DIRECTION.

WHILE DRIVING, ESPECIALLY ON THE HIGHWAY, THE STEERING HAS ABOUT AN INCH OF PLAY MOVING LEFT OR RIGHT WHERE NO CHANGE OCCURS TO THE TIRES. SO I COULD DRIVING AND MOVE THE STEERING WHEEL TO THE LEFT SLIGHTLY AND THE TIRE DOESNT MOVE LEFT. SO WHEN DRIVING AT HIGHWAY SPEEDS GOING THROUGH CURVES I TEND TO DRIFT A BIT DUE TO THIS.

MANY WELDS ON THE FRAME TO INCLUDE THE TRACK BAR ARE EXTREMELY POROUS. IF/WHEN THE TRACK BAR WELD GIVES THE VEHICLE WILL RESULT IN A TOTAL LOSS OF STEERING. MAKING IT A HIGH RISK FOR ACCIDENT AND INJURY. *DT *TR

NEW JEEP AND STEERING SEEMS TO WANDER WHILE HAVE PLAY IN THE STEERING WHEEL. CAN FEEL VERY SKETCHY AT TIMES.

MERGING ON TO HIGHWAY, STEERING STIFFENED THEN LOOSENED. STEERING WHEEL HAD TO BE AT 45-90 DEGREE ANGLE TO MAINTAIN STRAIGHT TRACK. AT HOME, I NOTICED THE TRACK BAR MOUNT HAD SEPARATED FROM THE FRAME. THE WELD ON THE OUTBOARD SIDE IS ON MOUNT INSTEAD OF THE SEAM BETWEEN THE MOUNT AND FRAME. THE FRONT AND REAR WELDS ON THE MOUNT ARE CRACKED. ONLY INTACT WELD IS THE INBOARD WELD.

I AM EXPERIENCING A DEAD SPOT IN THE STEERING OF ROUGHLY 2-3 INCHES AT HIGHWAY SPEEDS (60+ MPH) WHERE THE STEERING IS UNRESPONSIVE. AS WELL AS "WANDERING" STEERING WHERE ANY VARIATIONS IN THE ROAD/WIND ETC CAUSE THE VEHICLE TO VEER OFF COURSE DRAMATICALLY. WITH THESE TWO PROBLEMS, I AM CONSTANTLY CORRECTING THE VEHICLE TO THE POINT WHERE IT IS EXTREMELY UNCOMFORTABLE AND UNSAFE. I HAVE DRIVEN NUMEROUS OTHER JEEP WRANGLERS (PRIOR MODELS) AND HAVE NEVER HAD SUCH ISSUES. I HAVE FOUND NUMEROUS OTHER PEOPLE THAT ARE EXPERIENCING THE SAME PROBLEM. THE FOLLOWING FORUM DESCRIBES THE ISSUES REPORTED AND THE FAILED "FIXES" THAT THE SERVICE DEPARTMENTS ARE RENDERING: HTTPS://WWW.JLWRANGLERFORUMS.COM/FORUM/THREADS/MY-STEERING-ISSUES-HAVE-BEEN-FIXED.12843/

DRIVING HOME FROM WORK - ROUGHLY 30 MILES PER HOUR WHEN SUDDENLY MY JEEP PULLED HARD TO THE RIGHT. I HAD NO CONTROL, BOUNCED OFF A PHONE POLE AND MY AIRBAG WENT OFF. IT FELT AS IF SOMETHING IN THE UNDERCARRIAGE SIMPLY GAVE OUT. *DT I HAVE NOW BEEN WITHOUT A VEHICLE FOR 6 WEEKS.*DT *TT *TR *JS

STEERING VERY LOOSE AND WANDERS ALL OVER THE ROAD. YOU NEED TO CONSTANTLY MAKE CORRECTIONS WHILE STEERING. SEEMS LIKE THE JEEP WANTS TO WANDER AND IS VERY HARD TO CONTROL. IVE ONLY HAD THE JEEP FOR A WEEK.

LOOSE STEERING, TRACKING LEFT OR RIGHT NEVER STRAIGHT AT ANY SPEED.

STEERING IS VERY LOOSE WITH A LARGE DEAD SPOT. THE VEHICLE WANDERS ESPECIALLY AT HIGHWAY SPEEDS. TO CORRECT WANDERING THE DEAD SPOT CAUSES YOU TO NEED TO CORRECT WITH A GREATER MOVEMENT OF THE STEERING WHEEL. THE VEHICLE AND STEERING SEEMS VERY LOOSE AND WHEN HITTING ROAD IMPERFECTIONS THE VEHICLE CAN SEEM TO FLOAT.

LOOSE STEERING CAUSING VEHICLE DRIFTING AT HIGHWAY SPEEDS. I HAVE TO CONSTANTLY CORRECT THE VEHICLE FROM DRIFTING. EXTREME PLAY AND DEAD SPOTS IN STEERING WHEEL. THIS NEEDS TO HAPPEN IN ORDER TO MAINTAIN STRAIGHT LINE AND STAYING IN LANE. VEHICLE DRIFTS TOWARDS OTHER LANES AND VEHICLES WHICH IS VERY DANGEROUS TO DRIVE. REQUIRES DRIVER TO CORRECT STEERING WHEEL TO STAY IN LANE CONSTANTLY.

THE STEERING ON A BRAND NEW JEEP WRANGLER JL RUBICON IS VERY LOOSE WITH A DEAD SPOT AT THE TOP. IT IS EXTREMELY CHALLENGING TO MAINTAIN A LANE WHEN DRIVING, ESPECIALLY AT HIGHWAY SPEED. UNDER HARD BRAKING THE VEHICLE WILL PULL ONE WAY OR THE OTHER BECAUSE IT FEELS LIKE NOTHING IS KEEPING THE FRONT WHEELS STRAIGHT, CORRECTING IT IS SCARY AS THE VEHICLE SWAYS SIGNIFICANTLY.

TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. THE CONTACT STATED THAT THE FRAME WELDS ON THE VEHICLE WAS RUSTED THROUGHOUT THE SUBFRAME OF THE VEHICLE. ADDITIONALLY, SOME WELDS WERE NOT COMPLETED AND NOT CONNECTED TO THE JOINTS. THE VEHICLE WAS TAKEN TO JOHNSON DODGE CHRYSLER JEEP RAM DEALER (481 US-46, BUDD LAKE, NJ 07828), AND AN INSPECTED. THE MECHANIC INFORMED THE CONTACT THAT THERE WAS NO ISSUES WITH THE VEHICLE. THE MANUFACTURER WAS MADE WARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 41,000.

OWINNG JEEP WRANGLERS FOR YEARS, I AM ACCUSTOMED TO LOOSE STEERING. HOWEVER, THE ONE I JUST PURCHASED AND HAVE LESS 1000 MILES ON,HAS A STEERING ISSUE THAT REQUIRES CONSTANT CORRECTION, ESPECIALLY AT SPEEDS IN EXCESS OF 55 MPH AND EXPECIALLY AROUND CURVES, IS EXCESSIVE AND UNSAFE. IT IS MUCH MORE NOTICABLE THAT PREVIOUS MODELS AND EXTREMELY UNSAFE. THERE IS A BULLETIN, RELEASED BY JEEP ACKNOWLEDING THE PROBLEM, BUT APPARENTLY MINE DOESN'T MAKE THE DATES (MINE WAS MADE A MONTH AFTER THE BULLETIN EXPIRED). IT HAS BEEN TO A DEALERSHIP FOR RECALIBRATION AND/OR REPROGRAMMING (AS THE TECH BULLETIN STATES SHOULD BE DONE) BUT WAS TOLD NOTHING WAS WRONG AND IT IS WITHIN SPECS. OTHER OWNERS OF THIS MODEL ARE HAVING THE SAME ISSUE AND NOTHING IS BEING DONE ABOUT IT. I HAVE DRIVEN DIFFERENT FRIEND'S JEEPS, SAME YEAR AND MODEL, AND MOST HAVE THIS ISSUE. ONLY ONE THAT I HAVE DRIVEN DID NOT HAVE IT. FCA (FIAT CHRYSLER) NEED TO ADDRESS THIS ISSUE AS SOON AS POSSIBLE.

THE VEHICLE EXPERIENCES LOOSE STEERING AND WANDERING WHILE DRIVING.

OCCURRED ON MULTIPLE DATES BEGINNING TWO WEEKS AFTER DELIVERY OF THE VEHICLE: 8/6/2018, 8/30/2018 AND 9/5/2018. MULTIPLE MALFUNCTIONS OF ILLUMINATED RED (AIR BAG WARNING, BRAKE WARNING, BATTERY CHANGE, COOLANT TEMPERATURE, ELECTRONIC THROTTLE CONTROL, OIL AND SEAT BELT) AND YELLOW DASH WARNING LIGHTS (ANTI LOCK BRAKES, ELECTRONIC STABILITY CONTROL, LOW FUEL, CHECK ENGINE, TPMS, FRONT AND REAR AXLE LOCK, 4WD INDICATOR AND SWAY BAR INDICATOR) AND AUDIBLE WARNING CHIMES. ADDITIONAL WARNINGS OF "HOT OIL" AND INITIATION OF THE AUXILIARY COOLING FAN ON THE ENGINE. THIS HAPPENS UNDER ROUTINE DRIVING CONDITIONS ON URBAN PAVED STREETS WITH SPEEDS NORMAL AT 40 MPH AND NOT GREATER THAN 55 MPH, WITH CLEAR SUNNY WEATHER AND TEMPERATURE IN THE MID-80S. DEALER SERVICE DEPARTMENT IDENTIFIED THE PROBLEM AS A FAULTY TOTALLY INTEGRATED POWER MODULE (TIPM). THE TIPM WAS DESCRIBED TO US AS A "SMART" FUSE BOX WITH DIODES THAT ARE OPEN OR CLOSED SUPPLY POWER TO VARIOUS SYSTEMS OR ACTING AS GROUNDS OR RELAYS, SOME OF WHICH IMPACT KEY SAFETY SYSTEMS ON THE VEHICLE. MULTIPLE EFFORTS TO REPAIR HAVE BEEN UNSUCCESSFUL MAKING THE VEHICLE UNSAFE TO OPERATE IN ACCORDANCE WITH INFORMATION IN THE OWNERS MANUAL. SERVICE DEPARTMENT AND TECHNICIANS FROM CHRYSLER HAVE HAD THE VEHICLE SINCE 9/5/2018 AND STATE THEY ARE HAVING DIFFICULTY IDENTIFYING THE CAUSE AND MAY NOT BE ABLE TO REPAIR IT. CONFIDENCE IN THE SAFE OPERATION OF THIS VEHICLE IS LOW. AWAITING FURTHER FROM SERVICE DEPARTMENT AND COLLECTION OF REPAIR ORDERS AND RELATED DOCUMENTS. *DT CONSUMER STATED THE VEHICLE HAS BEEN AT THE DEALER'S SERVICE DEPARTMENT FULL TIME SINCE SEPTEMBER 5,2018 FOR THE SAME ISSUE(S). THEY'VE HAD SEVERAL TECHNICIANS AND FACTORY REPRESENTATIVES FROM CHRYSLER TRYING TO IDENTIFY THE CAUSE OF THE PROBLEM WITH NO LUCK SO FAR (WE ARE APPROACHING THE TIMEFRAME TO DISCUSS THE LEMON LAW AND DEMAND A REPLACEMENT OF REFUND). UPDATED 10/18/18*JB

TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. WHILE DRIVING AT HIGH SPEEDS, THE VEHICLE WOULD NOT STEER STRAIGHT WITHOUT MOVING THE STEERING WHEEL LEFT AND RIGHT. THE CONTACT MENTIONED THAT THERE WAS A DEAD SPOT IN THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO ARRIGO DODGE CHRYSLER JEEP RAM MARGATE (2250 SR 7, MARGATE, FL 33063, (954) 633-5365) WHERE THE CONTACT WAS INFORMED THAT IT WAS A CHARACTERISTIC OF THE VEHICLE. NO FURTHER ASSISTANCE WAS PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 2,500.

AT SPEEDS OF 60 MILES PER HOUR AND GREATER, WHEN VEHICLE HITS A BUMP IN THE ROAD THE ENTIRE FRONT END VIOLENTLY VIBRATES CAUSING LOSS OF STEERING CONTROL. VERY DIFFICULT TO STEER HOWEVER RESOLVES ITSELF AFTER HITTING ANOTHER BUMP, SLOWING DOWN OR AFTER A MINUTE OR SO. THIS OCCURS ON HIGH WAY DRIVING AND IT IS VERY DIFFICULTY TO SLOW DOWN. FIRST NOTICED EARLY AUGUST 2018 AND STILL PERSISTS TODAY. BEEN TO DEALER TWICE AND THEY FOUND NOTHING THE FIRST TIME SECOND TIME THEY SAY IT IS A STEERING DAMPER THAT HAS AIR BUBBLES IN IT. THEY HAVE NOT CORRECTED THE PROBLEM AND IT IS GETTING WORSE..

THE CAR DOESN'T TRACK STRAIGHT WITHOUT CONTINUAL ADJUSTMENTS WITH THE STEERING WHEEL. IT WILL DRIFT A LITTLE RIGHT, THEN I NUDGE THE STEERING WHEEL TO THE LEFT AND IT WILL DRIFT LEFT AND HAVE TO CORRECT TO THE RIGHT AGAIN.

STEERING IS EXCESSIVELY ERRATIC / WANDERING / LOOSE ESPECIALLY AT HIGHWAY SPEEDS.

STEERING HAS EXCESSIVE FREE PLAY ON CENTER. THE STEERING WHEEL MOVES 1" IS EACH DIRECTION BEFORE WHEELS RESPOND. IT IF VERY DIFFICULT TO KEEP THE VEHICLE IN THE LANE AT HIGHWAY SPEEDS. THE VEHICLE HAS 1,100 MILES ON IT. THE STEERING WAS THIS WAY FROM NEW. TOOK THE VEHICLE TO THE DEALER ON 9/24 TO BE REPAIRED. DEALER SAID IT IS OPERATING AS DESIGNED. MANY 2018 JEEP WRANGLER JL OWNERS ARE COMPLAINING ABOUT THE SAME ISSUE ON THE INTERNET FORUMS.

LOOSE STEERING, WANDERING ON THE ROAD AND DIFFICULTY STAYING IN A STRAIGHT LINE WHEN ON UNEVEN ROADWAYS. WHEN GOING OVER BUMPS THE VEHICLE PULLS TO ONE SIDE OR THE OTHER AND WHEN YOU TRY TO CORRECT IT THE STEERING OVER-CORRECTS AND YOU GET INTO A BACK AND FORTH WOBBLE. AT HIGHWAY SPEEDS THIS IS VERY DANGEROUS.

STEERING HAS A 'DEAD SPOT' WHEN CENTERED (UP TO ABOUT 10DEGREES TO LEFT OR RIGHT) WHEN TRAVELING HIGHWAY SPEEDS. THIS MEANS THE DRIVER HAS TO CONTINUALLY STEERING TO THE LEFT OR RIGHT (ABOUT 10DEGREES) TO THE LEFT OR RIGHT JUST TO KEEP THE CAR CENTERED. WHEN DRIVING CLOSE TO OTHER CARS OR HIGHWAY MEDIAN, THIS COULD CAUSE YOU TO VEER OFF YOUR LANE AND LEAD TO A POTENTIAL ACCIDENT.

THE JEEP WANDERS LEFT TO RIGHT, HIGHER SPEEDS ARE WORSE. I HAVE BEEN PULLED OVER TWICE IN THE 9 DAYS I HAVE OWNED THIS JEEP FOR ERRATIC DRIVING.

VEHICLE WANDERS ON THE ROAD, PULLS TO ONE SIDE OR THE OTHER AND OVER CORRECTS WHEN YOU TRY TO STRAIGHTEN IT OUT ON THE ROAD WHICH AT HIGHWAY SPEEDS CAN LEAD TO A WOBBLE FROM SIDE TO SIDE. IT HAS BEEN IN THE SHOP AT LEAST 4 TIMES AND CHRYSLER CORP STATES IT IS "RUNNING AS DESIGNED". STATEMENT FROM FIELD TECHNICIAN IN RESPONSE TO FINAL OPPORTUNITY TO REPAIR LETTER: "VEHICLE OPERATING AS DESIGNED AND CONSISTANT WITH ALL OTHER 2018 JL JEEP RUBICON WRANGLERS WITH BF GOODRICH ALL -TERRAIN TA TIRES. THE TREAD AND SIDEWALL DESIGN OF THIS TIRE CONTRIBUTES TO THE CONDITION DESCRIBED BY THE CUSTOMER. NO VEHICLE REPAIRS ARE NEEDED AT THIS TIME."

THE STEERING WHEEL IS SHAKING VIOLENTLY AT HIGH SPEEDS AT UNEVEN SURFACES AFTER THE REPLACEMENT OF THE STEERING DUMPER AND THE SOFTWARE UPDATE STILL THE CAR HAS THE SAME PROBLEM.REALLY HARD TO KEEP IT STRAIGHT ON THE HIGHWAY,EXCESS PLAY ON THE STEERING WHEEL.NOT SAFE AT ALL

THERE IS AN OPEN INVESTIGATION TO THE QUALITY AND SAFETY OF THE WELDS ON THE 2018 JEEP WRANGLER JL. I HAVE A 2018 JEEP WRANGLER WHICH IS AN EXAMPLE OF THIS POOR WELDING TO ADD TO YOUR INVESTIGATION. SEE ATTACHED EXAMPLE AS ONE OF THE EXAMPLES OF THE WELDING ON MY JEEP FRAME.

THE STERRING ON THIS VEHICLE IS UNCONTROLLABLE. I RESEARCH THIS ISSUES AND FOUND MANY OTHER OWNER OF THIS VEHICLE HAVE THE SAME ISSUES. I BELIEVE THIS VEHICLE HAS A RECALL ON THE STEERING BOX AND IS CURRENTLY BEING REPLACE. HOW EVER I HAVE NOT RECIVED ANY NOTICES THAT THIS IS TRUE. IM CONSERN THAT THIS ISSUES WILL EVENTUALLY CAUSE AND ACCIDENT WHICH IM TRYING TO AVOID. IVE HAD THIS ISSUES FROM THE FIRST DAY I ROLL IT OUT OF THE DEALERSHIP AND THAT WAS 3 YEARS AGO. THANK YOU

THERE ARE SEVERAL LOCATIONS ON THE FRAME OF MY VEHICLE WITH POOR WELDS. THE BEAD IS NOT UNIFORM, PENETRATION IS POOR, AND THERE IS SOME POROSITY.

VEHICLE WILL NOT TRACK STRAIGHT. REQUIRES CONSTANT MINOR CORRECTION OR IT DRIFTS OUT OF LANE. IT'S LIKE A DEAD SPOT IN THE MIDDLE POSITION OF THE STEERING BOX. PER THE DEALER, THERE IS NO FIX AND THIS IS CONSISTENT FOR ALL NEW JL MODELS. THE 2018 WRANGLER JK MODELS DO NOT HAVE THE ISSUE. BOUGHT BRAND NEW A FEW WEEKS AGO. DEALER CONFIRMED BY DRIVING OTHER JL MODELS; SAME ISSUE.

STEERING HAS EXCESSIVE PLAY AT HIGHWAY SPEEDS MAKING IT DIFFICULT TO CORRECT STEERING WHEN CHANGING LANES. WHEN DRIVING THIS CAN CAUSE YOU TO OVER CORRECT WHICH HAS THE POTENTIAL TO CAUSE YOU TO DRIFT INTO ANOTHER LANE AND POSSIBLY HIT ANOTHER CAR.

STEERING HAS A LARGE DEAD SPOT. VEHICLE WANDERS ALL OVER THE ROAD REQUIRING CONSTANT CORRECTION.IT IS REALLY BAD IN CROSS WINDS. THE PROBLEM APPEARS TO BE WITH THE STEERING BOX. MOVING THE STEERING WHEEL BACK AND FORTH, I CAN SEE THAT THE INPUT SHAFT IS TURNING, BUT THE SECTOR SHAFT IS NOT. THE GEAR BACKLASH ADJUSTMENT IS RIGHT ON THE MARKS FROM THE FACTORY.

AS YOU DRIVE, THE VEHICLE HAS A TENDENCY TO DRIFT LEFT AND RIGHT, REQUIRING CONSTANT CORRECTION. LOWERING THE INFLATION OF THE TIRES SEEMED TO HELP, BUT THE ISSUE STILL REMAINS.

FRAME HAS TERRIBLE WELDS, POROSITY ALONG FRAME WELD LINES, RUSTING ALREADY ALONG WELD LINES, SEEMINGLY MISSING WELDS, WELDS THAT WON'T GO DEEP ENOUGH TO RETAIN STRUCTURAL INTEGRITY WHEN REPORTED TO FCA, THEY STOOD BEHIND THE INTEGRITY OF THE WELDS, AND THE DEALERSHIP THAT PERFORMED THE INSPECTION NOTED THAT THE WELDS 'LOOKED FINE BECAUSE THEY LOOKED JUST LIKE THE WELDS ON A VEHICLE THAT HAD JUST BEEN DELIVERED'. PROFESSIONAL WELDERS HAVE NOTICED THAT IT SEEMS NOT ENOUGH SHIELDING GAS WAS UTILIZED DURING THE INITIAL WELD PROCESS, WHICH WEAKENS THE INTEGRITY OF THE WELD AND OPENS IT UP TO PREMATURE RUSTING AND POTENTIAL FAILURE.

ELECTRICAL ISSUES INCL BUT NOT LIMITED TO: GAUGE READOUTS INCORRECT, ECM NOT ALLOWING PROPER SHIFTS. ENGINE PROBLEMS WITH THE VALVE LIFTERS MAKING NOISE AND BROKEN.

SINCE THE DAY THAT I DROVE MY 2018 JEEP WRANGLER UNLIMITED RUBICON OFF OF THE LOT, THE STEERING HAS BEEN SUB-PAR. THE VEHICLE EXHIBITS EXCESSIVE DRIFTING AND A SIGNIFICANT DEAD-SPOT IN THE CENTER. I HAVE VISITED THE DEALERSHIP 3 TIMES FOR THIS ISSUE WITH THE SERVICE ADVISOR ONLY TELLING ME "IT IS A JEEP". I HAVE OWNED A TOTAL OF 5 JEEPS WITH ONLY THE 1979 CJ HAVING WORSE STEERING THAN THIS MODEL. AS A TRAINED FIRST RESPONDER, I WOULD BE HESITANT TO RECOMMEND THIS VEHICLE TO ANYONE DUE TO THE SAFETY RISKS POSED BY THE SUB-PAR STEERING.

I HAVE A 2018 JEEP WRANGLER UNLIMITED RUBICON WITH FRAME WELDS THAT EXHIBIT EXCESSIVE POROSITY AND IN SOME CASES, OFF LOCATION. I HAVE VISITED TWO SEPARATE DEALERS A TOTAL OF THREE DIFFERENT TIMES. THE THIRD TIME WAS A CHARM AND THE SERVICE ADVISOR AGREED THAT THE FRAME WELDS WERE NOT "IN SPEC" ACCORDING TO FCA'S STAR BULLETIN S1813000001. I WAS TOLD THAT DIRECTION WOULD HAVE TO BE GIVEN FROM FCA ON WHAT TO DO AND THAT THE ADVISOR DIDN'T KNOW THAT THE WELDS COULD BE PROPERLY REPAIRED. IT HAS NOW BEEN MORE THAN 3 WEEKS SINCE I HAVE HEARD ANYTHING. I DON'T EVEN KNOW IF MY NEW JEEP IS SAFE TO DRIVE AT THIS POINT. IN ADDITION TO THE DEALERSHIPS, I HAVE BEEN CONTACTED JEEP CARES AND MIKE MANLEY'S OFFICE WITH NO RESOLUTION. I HONESTLY DON'T KNOW WHERE TO GO.

I HAVE BEEN COMPLAINING TO THE DEALER ABOUT INCONSISTENT CLUTCH PRESSURE FOR 2+ YEARS. I HAVE PROVIDED THE DEALER DIFFERENT DATA ABOUT WHEN DRIVING AT CONSTANT SPEED FOR 20 MILES, THEN PRESSING IN THE CLUTCH THE FIRST TIME IT IS "HARD". FCA HAS HAD THE DATA AND INFORMATION ABOUT THESE CLUTCHED GETTING TO HOT AND EXPLODING. THEY ARE NOT OFFERING THE CORRECT SOLUTIONS (1ST SLEEVE ON A HOSE, NOT REDUCE TORQUE IF HIGH TEMP IS DETECTED -- THERE IS NO TEMP SENSOR IN THIS AREA.) FCA NEED TO TAK RESPONSIBILITY AND FIX THE VEHICLES CORRECTLY ! I CAN PROVIDE MY LOGS FROM THE DEALER ALONG WITH ALL OF MY INFORMATION THAT I PROVIDED THEM.

The contact owns a 2018 Jeep Wrangler. The contact stated while turning out of a driveway, the steering wheel became stiff. There was no warning light illuminated. The vehicle was taken to the dealer but no cause for the failure was found. The vehicle was not repaired. The manufacturer was contacted, and a case was filed. The failure mileage was 200.

STEERING HAS PLAY IN THE WHEEL. WANDERS OWN ITS OWN AT SPEEDS ABOVE 50 WHEN WARM. AT SPEEDS ABOVE 50 MPH ITS DIFFICULT TO STAY IN THE LANE. PURCHASED NEW AND I DIDN'T TEST DRIVE AT HIGHWAY/FREEWAY SPEEDS.