2018 Jeep Wrangler Complaint Log

STEERING WONDERS FROM SIDE TO SIDE ABOUT 2 IN OF PLAY IN WHEEL. UNABLE TO DRIVE IN MIDDLE OF ROAD. SCARY TO BREAK HARD.

VEHICLE IS UNSTABLE AT ALL SPEEDS. JEEP IS ALMOST IMPOSSIBLE TO KEEP IN DRIVE LANE AND DARTS BACK AND FORTH. I HAVE TO KEEP BOTH HANDS ON THE STEERING WHEEL AT ALL TIMES TO CORRECT DRIFTING AND STAY OUT OF THE DEAD SPOT IN THE CENTER OF THE STEERING WHEEL. I DO NOT FEEL SAFE DRIVING THIS VEHICLE ON PAVED ROADS.

MY VEHICLE HAS THE "DEATH WOBBLE" ON THE HIGHWAY AT ANY SPEEDS ABOVE 55 MPH. IF I HIT A SMALL BUMP ON THE ROAD, SUCH AS A HIGHWAY JOINT, MY STEERING WHEEL SHAKES VIOLENTLY AND UNCONTROLLABLY AND MY WHEELS ALSO UNCONTROLLABLY VIBRATE. I AM UNABLE TO CONTROL THE VEHICLE WHEN THIS HAPPENS AND IMMEDIATELY TRY TO SLOW DOWN AND HOLD ONTO THE STEERING WHEEL AS HARD AS I CAN.

VEHICLE BECOMES VERY UNSETTLED WHEN CROSSING PAVEMENT JOINTS AND BRIDGE TRANSITIONS ON HIGHWAYS AT SPEED THE VEHICLE STARTS FRONT END DEATH WOBBLE

MY NEW (FIRST OWNER) 2018 JEEP WRANGLER (JL) UNLIMITED SPORT DEVELOPED VIOLENT, SUDDEN FRONT-WHEEL TRANSVERSE OSCILLATIONS (FORCEFUL, TERRIFYING VIBRATIONS) AT APPROXIMATELY THE 7,000 ODOMETER MARK. THIS CONDITION WAS REPEATEDLY INDUCED AT HI-WAY AND FREEWAY SPEEDS (40-70 MPH) WHEN A SLIGHT IMPERFECTION WAS ENCOUNTERED. EXAMPLES OF SUFFICIENT IMPERFECTIONS INCLUDE FREEWAY IRREGULARITY, TRANSITIONS AT OVERPASSES, SLIGHT POTHOLES, AND SIMILAR DISTURBANCES. THE VEHICLE WOULD ENTER A VIOLENT LEFT-TO-RIGHT SHAKING EVIDENCED BY A STEERING WHEEL THAT WAS DIFFICULT TO RETAIN A GRIP ON, TERRIFIED PASSENGERS, AND DANGEROUS CIRCUMSTANCES DUE TO HAVING TO SLOW TO APPROXIMATELY 35-45 MPH TO ALLOW THE VIBRATIONS TO SUBSIDE AND CONTROL TO BE REGAINED. ON DAILY COMMUTES ON THE FREEWAY (110 N, 405, I5, 10E) THIS WOULD OCCUR ROUTINELY 3-6 TIMES. TWO JEEP DEALERSHIPS (DOWNTOWN LOS ANGELES, AND SCOTT ROBINSON IN TORRANCE [BOTH SOUTHERN CALIFORNIA DEALERSHIPS]) WERE UNABLE TO RESOLVE THE ISSUE. THE FIRST REPORTED THAT THE VEHICLE WAS FUNCTIONING PROPERLY, AND THE SECOND WAS NON-RESPONSIVE TO REQUEST FOR HELP.

STEERING HAS A SUBSTANTIAL DEAD-ZONE IN THE MIDDLE WHERE TURNING THE WHEEL DOES NOTHING. ON TOP OF THAT, AT HIGHWAY SPEEDS ITS DIFFICULT TO KEEP THE VEHICLE IN A STRAIGHT LINE, YOU CONSTANTLY HAVE TO CORRECT TO KEEP IT DRIVING STRAIGHT. DRIVING THE VEHICLE ON HIGHWAY SPEEDS SEEM DOWNRIGHT DANGEROUS.

STEERING WHEEL REQUIRES CONSTANT ADJUSTMENT TO KEEP THE VEHICLE IN A STRAIGHT LINE EVEN ON A FLAT ROAD

THERE IS SOMETHING WRONG WITH THE STEERING ON THIS NEW JEEP WRANGLER. THERE IS 2-3 INCHES OF PLAY IN THE STEERING WHEEL AND IT IS VERY DIFFICULT TO STAY IN MY LANE ON THE HIGHWAY. THIS IS A VERY UNSAFE VEHICLE OVER 55MPH. THIS IS NOT NORMAL.

THERE IS A LOT OF PLAY IN THE STEERING. IT IS UNSAFE TO DRIVE OVER 55MPH. YOU HAVE TO TURN THE WHEEL 2 INCHES TO THE RIGHT AND BACK TO THE LEFT TO STAY STRAIGHT ON THE HIGHWAY.

THE STEERING HAS A VERY LARGE DEAD SPOT WHERE STEERING INPUT RESULTS WITH ZERO RESISTANCE OR STEERING CHANGE. I CAN MOVE THE STEERING WHEEL AT LEAST 2 INCHES WITH ZERO REACTION FROM THE JEEP, BOTH AT SPEEDS AND NOT MOVING. AT HIGHWAY SPEEDS IT IS DOWNRIGHT SCARY AS IT DRIVES LIKE AN OLD 70'S JEEP/TRUCK. EVERY TINY CORRECTION REQUIRES SUBSTANTIAL SEESAWING OF THE STEERING WHEEL TO CORRECT. THIS ISSUE HAS BEEN WELL DOCUMENTED ON JLWRANGLERFORUMS.COM WITH NO REAL FIX FROM JEEP. THIS IS EXTREMELY DANGEROUS...JUST IMAGINE TAKING A CURVE AT 60 MPH ON A TWO LANE ROAD WITH A LARGE TRUCK/SEMI GOING THE OPPOSITE DIRECTION, THIS IS EXTREMELY DIFFICULT TO KEEP THE JEEP IN THE LANE. SIDE WINDS AND PAVEMENT IRREGULARITIES ALSO WREAK HAVOC. THIS ISSUE HAS BEEN PRESENT SINCE THE FIRST DAY DRIVING THE JEEP HOME FROM THE DEALER. IT NOW HAS OVER 2,000 MILES .

THERE IS A DEAD SPOT IN THE STEERING. YOU MUST MOVE THE STEERING WHEEL 1/2"-1" TO THE LEFT OR RIGHT BEFORE IT WILL ACTIVATE BASED OFF OF THE STEERING INPUT. I INITIALLY THOUGHT IT WAS PART OF THE TYPICAL JEEP SETUP UNTIL I READ MANY OTHER OWNERS IN THE JEEP JLU FORUM COMPLAINING ABOUT THE SAME ISSUE. I'VE CALLED (3) DIFFERENT DEALERS WHO INDICATED THAT THEY HAD NOT HEARD OF THE ISSUE. I'VE PROVIDED A LINK TO A FACEBOOK VIDEO FROM ONE OF THE FORUM MEMBERS SO THAT YOU CAN SEE HOW MUCH PLAY IS IN THE STEERING INPUT AT 70 MPH. I WAS DRIVING IN A SEVERE RAINSTORM RECENTLY AND BEGAN TO HYDRO-PLANE AND DIDN'T FEEL LIKE I HAD THE PROPER AMOUNT OF INPUT TO STEERING THAT WOULD ALLOW ME TO RECOVER WITHOUT JERKING THE WHEEL. THIS AMOUNT OF PLAY IN THE STEERING MAKES IT DIFFICULT TO CORRECTLY ADJUST IF AN IMMEDIATE INPUT IS NEEDED WITHOUT OVER CORRECTING. HTTPS://WWW.FACEBOOK.COM/GROUPS/JEEPWRANGLERJL/PERMALINK/1014060645441660/ THIS HAS HAS BEEN ONGOING SINCE THE DAY I TOOL DELIVERY OF THE VEHICLE. I CURRENTLY HAVE APPROX. 2480 MILES ON THE VEHICLE.

TAKATA RECALL OVER STEERING PLAY IN STEERING FRONT OUTER TIRE WEAR AFTER ONLY 3K MILES IN MOTION ON HIGHWAY

LOOSE STEERING, DEAD SPOT IN STEERING WHEEL, DRIFTING, EXCESSIVE STEERING WHEEL CORRECTIONS TO KEEP VEHICLE IN THE LANE, SOMETIMES OUTSIDE TEMPERATURE CHANGES STEERING CHARACTERISTICS, I FEEL THIS IS A MAJOR SAFETY ISSUE AS THESE PROBLEMS ALMOST CAUSED ME AN ACCIDENT DRIVING AT HIGHWAY SPEED'S AND AS A RESULT OF VEHICLE WONDERING I WAS PULLED OVER BY POLICE OFFICER FOR A VEHICLE WONDERING, I'VE OWNED A LOT OF JEEPS NEVER HAD THIS TYPE OF PROBLEM, I FEEL THIS COULD BE DANGEROUS FOR CERTAIN DRIVERS, IT HAPPENS MOST ON PERFECTLY SMOOTH PAVEMENT IN A STRAIGHT LINE, IN ROUGH ROADS IT SEEMS TO BE OK WINDEE ROADS IS OK ONLY IN A STRAIGHT LINE AT HIGHWAY SPEED'S YOU CANNOT KEEP THE VEHICLE IN THE LANE.

THE WELDS ON THE REAR SUSPENSION ARE HORRIBLE. THERE ARE LARGE PIECES OF SLAG WHEREVER THERE ARE WELDS. THERE ARE ALREADY PLACES WHERE SOME SLAG HAS FALLEN OFF AND SPOTS HAVE STARTED TO RUST. THE ENTIRE FRAME HAS SLAG ON IT AND HUGE MESSY WELDS. THERE ARE WELDS MISSING ALONG THE FRAME. THE FRAME WAS DENTED AND HIT WITH SOMETHING BEFORE BEING INSTALLED. ALL OF THESE THINGS CAN LEAD TO WEAKENING IN THE METAL OR FAILURE IN THE WELDS.

VIOLENT HOOD FLUTTER, THOUGHT IT WAS GOING TO BREAK LATCHES/ SWING UP INTO WINDSHIELD JUNE 2018 LESS THAN A MONTH AFTER BUYING THE JEEP (WILLY'S W PACKAGE) I TOOK IT FROM SOUTH FLORIDA ON MY WAY TO NASHVILLE FOR A NEW JOB. HOOD FLUTTER ALL THE WAY AT 60-70MPH ON A HIGHWAY. A WEEK LATER I REPLACED THE HOOD LATCHES WITH AFTER MARKET ONES AND HAVEN'T HAD A PROBLEM SINCE.

CAR LEAKING FUEL THE CAR TURNED OF WHILE APPROACHING A STOP LIGHT (~15MPH). I PUT IT PARK AND STARTED IT AGAIN, NO PROBLEM. AS I APPROACHED THE NEXT STOP LIGHT, IT TURNED OFF AGAIN. THIS TIME IT TOOK CRANKED FOR ABOUT 4 SECONDS BEFORE STARTING. I HEADED TOWARDS THE NEAREST PARKING LOT AND THE CAR STARTED HESITATING. WHEN I PULLED IN I FOUND THAT IT WAS LEAKING GAS FROM WHAT APPEARED TO BE ABOVE THE GAS TANK. IT PUDDLED UP BEHIND THE PASSENGER REAR OF THE VEHICLE. GOT IT TOWED TO THE DEALER FROM THERE. - NO GAS LEAKED WHERE IT WAS PREVIOUSLY PARKED FOR OVER 6 HOURS. - PROBLEMS STARTED ONLY A COUPLE MINUTES AFTER STARTING IT - CAR HAD A FULL TANK OF GAS, FILLED IT THAT MORNING. - AS THE TOW DRIVER GOT IT LIFTED, A LOT MORE GAS STARTED LEAKING OUT. (WHILE ONLY THE FRONT END WAS ON THE FLAT BED). - ABOUT A HALF A GALLON OF GAS LEAKED OUT (THAT I KNOW OF) *BF UPDATE 11/2/18*JB

NEW JL SAHARA HAS SERIOUS PLAY IN THE STEERING WHEEL MAKING IT A CONSTANT BATTLE TO GET THE CAR TO TRACK STRAIGHT. YOU HAVE TO CONSTANTLY MAKE ADJUSTMENTS TO KEEP THE VEHICLE IN YOUR LANE. I WAS PULLED OVER FOR 'ERRATIC DRIVING' ON A 45MPH CITY ROAD ON THE FIRST DAY OF OWNERSHIP. I HAVE NOT BEEN PULLED OVER IN 10 YEARS PRIOR TO THIS. THERE IS A FULL 1" OF LOOSE PLAY IN THE WHEEL WHEN DRIVING AT ANY SPEED. THE TRACK WILL NOT ADJUST IN THAT 1" RANGE SO YOU GET A 'SHAKEY' EFFECT TRYING TO STEER ACCURATELY. THIS IS MY 3RD WRANGLER MODEL AND SOMETHING IS OBVIOUSLY WRONG. IT IS NOT A "JEEP THING" AS MY TJ AND JK MODELS DID NOT HAVE THIS TYPE OF PLAY IN THE STEERING. FCA IS AWARE OF THIS ISSUE AND NEED TO STOP SALES AND ISSUE AN IMMEDIATE RECALL BEFORE SOMEONE DIES.

I TOOK DELIVERY OF THIS NEW VEHICLE IN EARLY JUNE 2018. SINCE FIRST DRIVING IT, I AM EXPERIENCING WAY TOO MUCH "STEERING PLAY" AT THE CENTER POSITION OF THE STEERING WHEEL AT SPEEDS ABOVE 40-50 MPH, ESPECIALLY WHEN DRIVING ON PERFECTLY STRAIGHT AND SMOOTH HIGHWAYS. AT TIMES IT IS QUITE DIFFICULT TO KEEP THE VEHICLE ON A RELIABLE STRAIGHT PATH; TOO MUCH FREQUENT STEERING INPUT IS REQUIRED TO STAY COMFORTABLY CENTERED IN MY LANE. I'VE HAD SEVERAL "WHITE KNUCKLE" DRIVING EVENTS IN PERFECT DRIVING CONDITIONS (SUNNY, DRY, GOOD ROAD, NO EXCESSIVE SPEED) -- ALL DUE TO THE VAGUE STEERING AND CONSTANT NEED TO CORRECT AND RE-CORRECT A STRAIGHT-LINE STEERING PATH WHEN DRIVING ABOVE APPROXIMATELY 40-50 MPH. I HAVE HAD A JEEP DEALER INSPECT THE VEHICLE. THE DEALER ADJUSTED THE WHEEL ALIGNMENT, BUT OTHERWISE PRONOUNCED IT OK. THE WHEEL ALIGNMENT DID NOTHING TO CORRECT THE PROBLEM. I HAVE HAD THIS "WANDERING STEERING" PROBLEM ON MULTIPLE OCCASIONS WHILE DRIVING THIS VEHICLE. I AM INDICATING TODAY'S DATE IN THE "WHEN DID THIS HAPPEN" SECTION OF YOUR FORM.

I HAD JUST PURCHASED THE VEHICLE AND WAS DRIVING IT HOME ON THE FREEWAY, WHEN I NOTICED THE VEHICLE WANDERING ALL OVER THE ROAD. THERE WAS AT LEAST ONE INCH OF FREE PLAY/DEAD SPACE IN THE MIDDLE OF THE STEERING TRAVEL WHERE STEERING INPUT DID NOT RESULT IN CORRESPONDING TURNING EFFECT. THIS CAUSED CONTINUAL CORRECTION AND OVER-CORRECTION. IT WAS A FRIGHTENING EXPERIENCE TO SAY THE LEAST. IT WAS ESPECIALLY BAD IN WINDY CONDITIONS OR WHEN PASSING LARGE TRUCKS.

THE STEERING GETS STUCK AT VARIOUS TIMES WHEN TURNING TO THE LEFT. MY FAMILY WAS EXITING A HIGHWAY ON OUR RIGHT, TAKING THE OFF RAMP TO ANOTHER HIGHWAY ON OUR LEFT. THE VEHICLE DID NOT WANT TO TURN TO THE LEFT IN THE CURVE OF THE OFF RAMP. IT TOOK SIGNIFICANT FORCE TO KEEP IT FROM HITTING THE SIDE OF THE ON RAMP (WHICH WAS ON AN ELEVATED HIGHWAY) THEN OVER CORRECTED FROM THIS SIGNIFICANT FORCE AND PUT US INTO THE NEXT LANE BARELY MISSING OTHER CARS. ON ANOTHER OCCASION WE WERE NOT ABLE TO TURN TO THE LEFT WHEN MERGING LANES ALMOST CAUSING ANOTHER ACCIDENT.

THERE IS EXCESSIVE PLAY IN THE STEERING WHEEL, WHICH PROGRESSES AS THE SPEED INCREASES. IT BECOMES VERY DIFFICULT TO KEEP IN THE LANE ON THE HIGHWAY. THE VEHICLE "WANDERS" AND REQUIRES CONSTANT STEERING CORRECTIONS. EXACT VEHICLE IS A JEEP UNLIMITED WRANGLER (JLU) SAHARA 2018

THE STEERING IS EXTREMELY LOOSE AND VAGUE ON CENTER. THERE IS NO MOVEMENT WITH THE WHEELS IN RELATION TO STEERING INPUT FOR 1.5 INCHES ON EITHER SIDE OF CENTER. THIS RESULTS IN CONSTANT CORRECTION AND OVER-CORRECTION CYCLES TO TRY TO MAINTAIN LANE POSITION. THE PROBLEM IS NOTICEABLE AT 45MPH, AND IS SIGNIFICANTLY WORSE AT HIGHWAY AND INTERSTATE SPEEDS (70MPH). BUMPY OR WINDY CONDITIONS MAKE THE CONTROL PROBLEMS WORSE. THE PROBLEM BECOMES MORE UNSAFE ON CURVY ROADS WITH HEAVY TRAFFIC WHERE I AM UNABLE TO MAINTAIN SPEED WITH OTHER VEHICLES AND IT'S VERY DIFFICULT TO REMAIN WITHIN LANE MARKINGS.

THERE IS TOO MUCH PLAY IN THE STEERING WHEEL (NEED TO MOVE STEERING WHEEL TOO FAR BEFORE VEHICLE REACTS). ALSO, THE VEHICLE TENDS TO "WANDER" AND DOES NOT TRACK IN A STRAIGHT LINE (ESPECIALLY AT HIGHWAY SPEEDS). I HAVE TO MAKE CONSTANT STEERING CORRECTIONS TO STAY IN MY LANE. THE PROBLEM IS ESPECIALLY NOTICEABLE WHEN TRAVELING ALONG CURVES AS THE VEHICLE STARTS TO SWAY ERRATICALLY BACK AND FORTH WITH THESE ADJUSTMENTS. DRIVING THE VEHICLE TAKES TOO MUCH WORK AND SEEMS UNSAFE. I HAVE TAKEN IT TO THE DEALERSHIP TWICE FOR THIS ISSUE. THE FIRST TIME, I WAS TOLD THAT NOTHING WAS FOUND AND THAT OTHER SIMILAR MODELS DROVE THE SAME. THE SECOND TIME, SOME ADJUSTMENTS WERE MADE, BUT IT WAS STILL FOUND TO BE "IN SPEC." THIS IS MY 5TH JEEP WRANGLER - NONE OF THE OTHERS FELT THIS UNSAFE TO DRIVE. I SUSPECT THERE MAY BE A PROBLEM WITH THE 2018 JL REDESIGN.

THIS IS A BRAND NEW VEHICLE. THE STEERING IS LOOSE. THERE'S A DEAD SPOT WHEN THE WHEEL IS CENTERED. IT IS VERY DIFFICULT TO DRIVE ESPECIALLY SPEEDS OVER 50 MILES PER HOUR BECAUSE THE STEERING WHEEL HAS PLAY IN IT BEFORE THE WHEELS ACTUALLY TURN.

THE STEERING IS VERY LOOSE ESPECIALLY AT HIGHWAY SPEEDS. I CONSTANTLY NEED TO CORRECT MY STEERING TO STAY IN MY LANE. I CAN MOVE MY STEERING WHEEL ABOUT 2" EITHER LEFT OR RIGHT WITHOUT ANY RESPONSE. I HAVE DEFLATED MY TIRES TO 34PSI AND I HAVE REPLACED THE STEERING STABILIZER WITH AN AFTER MARKET ONE TRYING TO RESOLVE THIS ISSUE. I HAVE 6K MILES ON IT AND IT HAS DONE THIS FROM DAY 1. I MENTIONED THIS TO MY DEALER AND THEY SAID "ITS A JEEP THING, THAT'S THE WAY THEY DRIVE". WELL I HAVE OWNED 2 OTHER JEEPS BEFORE AND THEY DID NOT HANDLE LIKE THIS. THIS MAKES IT VERY FATIGUING TO DRIVE FOR LONG DISTANCES.

JEEP STEERING IS VERY VAGUE, CONSTANTLY DRIFTING LEFT THEN RIGHT. NEED TO KEEP CORRECTING THE SEERING WHEEL.

THERE IS AN ISSUE WITH THE STEERING CONTROL SYSTEM ON 2018 JEEP WRANGLER FROM THE FACTORY. THE ISSUE REQUIRES CONSTANT STEERING EFFORT TO KEEP THE VEHICLE IN LANE AT HIGHWAY SPEEDS. THE VEHICLE WANDERS AROUND ALL OVER THE LANE ABOVE 65 MILES PER HOUR. THERE SHOULD BE A RECALL FOR THIS VEHICLE, BECAUSE IT IS UNSAFE TO DRIVE ON THE HIGHWAY. THE FOLLOWING VIDEO ILLUSTRATES THE PROBLEM: HTTPS://DRIVE.GOOGLE.COM/FILE/D/1V75CD60U9MY1QUWAD3XSCWY-PRPUCLTX/VIEW LINK TO OTHER OWNERS, WHO HAVE ENCOUNTERED THE SAME ISSUE: HTTPS://WWW.JLWRANGLERFORUMS.COM/FORUM/THREADS/STEERING-FEELS-LIKE-IT-HAS-PLAY-AND-DRIFTS.3691/

WHEN DRIVING AT SPEEDS OVER 50+ MPH AND HITTING A BUMP IN THE ROAD, THE STEERING WHEEL WILL SHAKE VIOLENTLY UNTIL SPEED IS REDUCED TO BELOW 40 MPH. THE DEALER HAS SERVICED IT TWICE TRYING TO ADD A DAMPENER HOWEVER THIS DOES NOT FIX THE PROBLEM. DEALER NOW SAYS THE PROBLEM MOST LIKELY CAN'T BE FIXED.

VEHICLE HAS AN UNUSUALLY LARGE "DEAD" SPOT WHEN THE STEERING WHEEL IS ON CENTER. VEHICLE REQUIRES CONSTANT SMALL CORRECTIONS TO REMAIN IN THE CENTER OF A LANE WHEN DRIVING AT HIGHWAY SPEEDS, AND ROAD IRREGULARITIES OR WIND GUSTS CAN CAUSE ABRUPT (BUT SMALL) CHANGES IN DIRECTION REQUIRING A QUICK RESPONSE FROM THE DRIVER TO MAINTAIN THE DESIRED DIRECTION. OFF-CENTER THE STEERING CONTROL APPEARS FINE, PARTICULARLY AT LOWER SPEEDS.

THERE IS EXCESSIVE PLAY IN THE STEERING WHEEL, CAUSING CONSTANT CORRECTIONS FOR STRAIGHT HIGHWAY DRIVING, AND THE VEHICLE WANDERS ALL OVER THE LANE. CONSTANT ATTENTION IS NEEDED TO GO STRAIT. IF LOOKING AWAY FOR A SECOND, I HAVE FOUND MYSELF DRIFTING INTO AN ENTIRELY DIFFERENT LANE.

THE STEERING ON A BRAND NEW JEEP WRANGLER JLU SPORT IS VERY LOOSE WITH A DEAD SPOT AT THE TOP. IT IS EXTREMELY CHALLENGING TO MAINTAIN A LANE WHEN DRIVING, ESPECIALLY AT HIGHWAY SPEED. UNDER HARD BRAKING THE VEHICLE WILL PULL ONE WAY OR THE OTHER BECAUSE IT FEELS LIKE NOTHING IS KEEPING THE FRONT WHEELS STRAIGHT, CORRECTING IT IS SCARY AS THE VEHICLE SWAYS SIGNIFICANTLY.

THE STEERING ON A BRAND NEW JEEP WRANGLER JL RUBICON IS VERY LOOSE WITH A DEAD SPOT AT THE TOP. IT IS EXTREMELY CHALLENGING TO MAINTAIN A LANE WHEN DRIVING, ESPECIALLY AT HIGHWAY SPEED. UNDER HARD BRAKING THE VEHICLE WILL PULL ONE WAY OR THE OTHER BECAUSE IT FEELS LIKE NOTHING IS KEEPING THE FRONT WHEELS STRAIGHT, CORRECTING IT IS SCARY AS THE VEHICLE SWAYS SIGNIFICANTLY.

I HAVE POSTED IN ANOTHER THREAD ABOUT THE STEERING ISSUE, BUT I WANTED TO UPDATE YOU ALL AS WELL. I PICKED UP MY NEW JLU RUBICON OVER A MONTH AGO AND AFTER LIMITED DRIVING (200 MILES), IT SITS IN THE DRIVEWAY. THE DEALER TIGHTENED UP THE STEERING BOX, BUT THAT WAS NOT THE FIX. IT IS SIMPLY DANGEROUS TO DRIVE AT SPEED ON THE HIGHWAY. WHAT EXACTLY HAPPENS IS WHEN YOU TRY TO MAKE A SMALL STEERING INPUT, NOTHING HAPPENS. SO YOU ADD A LITTLE MORE INPUT AND IT OVER CORRECTS LEADING YOU TO TRY TO CORRECT IN THE OTHER DIRECTION WHICH MAKES IT OVERCORRECT IN THE OTHER DIRECTION. NOW YOU HAVE TO FIGHT IT TO KEEP IT IN ITS LANE, ITS LIKE DRIVING ON A SNOW COVERED ROAD. SO YESTERDAY I ASKED THE SERVICE MANAGER TO CALL HIS JEEP REP AND THIS IS HIS REPLY: "YES IT IS STEERING GEAR, STEERING CHUCK. THERE IS NO SENSE REPLACING WITH THE SAME ONE THEY HAVE THAT THEY ARE USING ON THE ASSEMBLY LINE. THEY NEED TO HAVE A UPDATED ONE FIRST, OR WE ARE NOT ACCOMPLISHING ANYTHING AT ALL. I AM ON IT WITH THE T/A FOR CHRYSLER.......WAITING ON HIS RESPONSE. CHRYSLER IS VERY AWARE OF THE CONCERN NOW." SO JEEP IS AWARE AND SWAPPING OUT THE STEERING BOX SEEMS LIKE IT'S NOT THE FIX. I'M NOT REAL HAPPY THAT THEY ARE NOT PUBLICIZING THIS TO NEW JLU OWNER. I DON'T KNOW WHAT A STEERING CHUCK IS, BUT EVIDENTLY IT NEEDS TO BE UPDATED. THIS IS AN ONGOING PROBLEM WHICH STARTED RIGHT WHEN I TOOK DELIVERY AND CONTINUES TO TODAY. I HAVE SINCE DROPPED THE JEEP OF AT THE DEALER AND WILL NOT PICK IT BACK UP UNTIL THE PROBLEM IS SOLVED.

STEERING HAS BIG DEADSPOT IN MIDDLE WHERE YOU TURN THE WHEEL AND IT DOESN'T ACTUALLY TURN THE TIRES/VEHICLE. IT'S MORE NOTICEABLE ABOVE 60MPH. IT CAUSES THE VEHICLE TO BE ALL OVER THE LANE AND CAN BE SCARY AT TIMES AS IT WILL SOMETIMES CAUSE ME TO GET TOO CLOSE TO OTHER VEHICLES IN NEXT LANE OVER. THIS IS NOT FOR A SINGLE DATE. IT HAPPENS ALL THE TIME.

FRAME WELDS DOES NOT PASS YOUR SAFETY STANDARDS AND JEEP ADMITTED THAT IT WAS BAD AND THEY WAS GOING TO SWITCH JEEPS BUT ALL THE NEW JLS ARE BAD AND STARTING TO RUST THEY HAVE POROSITY REAL BAD ALL OVER. *DT *TR

THE JEEP WILL NOT HOLD A LINE. IT WANDERS OR DRIFTS THUS CAUSING CONSTANT MOVEMENT OF THE STEERING WHEEL TO MAINTAIN TRAVEL IN DESIRED DIRECTION. I.E. IF TRAVELING STRAIGHT, THE STEERING WHEEL REQUIRES CONSTANT INPUT. THE SAME APPLIES IN A SMOOTH CURVE. SPEED OF VEHICLE SEEMS TO NOT BE A FACTOR. I TOOK DELIVERY ON 6/12/2018 AND NOTICED THE ISSUE SAME DAY. I SCHEDULED AN APPOINTMENT WITH THE DEALER AND DELIVERED IT TO THEM ON 8/01. A NEW STEERING BOX HAS BEEN ORDERED BUT I HAVE NOT RETAKEN POSSESSION OF THE VEHICLE AT THIS TIME. THANKS, (XXXX) PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

TERRIBLE STEERING, DRIFTS WAY, WAY TOO MUCH. THERE IS APPROXIMATELY 1' OF PLAY TO LEFT AND RIGHT. IT IS DIFFICULT TO STAY IN LANE. DEALERSHIP DOESN'T KNOW WHAT TO DO. VEHICLE HAS LESS THAN 3000 MILES, IT'S A 2018 JEEP WRANGLER JL. THIS IS AN UNSAFE DRIVING CONDITION THAT'S NEEDS A REPAIR OR SOLUTION TO CORRECT BEFORE PEOPLE ARE SERIOUSLY INJURED.

LOOSE STEERING, VEHICLE DRIFTS AND WANDERS WHILE DRIVING, CONSTANTLY NEEDING TO CORRECT STEERING TO GO STRAIGHT

THE STEERING HAS ABOUT 2 INCHES OF PLAY SIDE TO SIDE AND ON THE HIGHWAY AT 70 MPH IT CAN CHANGE LANES ON ME AND TAKES CONSTANT CONTROL ALL OF THE TIME. TOOK IT TO THE DEALER AND THEY SAID YES IT HAS PLAY BUT THAT IS NORMAL. THAT CAN'T BE CORRECT AS OTHER VEHICLES HAVE NO PLAY AT ALL. SOMEONE IS GOING TO GET HURT SOMEDAY IF YOU DON'T TELL THEM TO FIX THIS.

STEERING IS LOOSE AND HARD TO CONTROL ON HIGHWAY. STEERING WHEEL LOCKED UP/FROZE WHILE TAKING A LEFT TURN ON HIGHWAY PREVENTING OPERATOR TO CORRECT VEHICLES DIRECTION. VEHICLE MOVED INTO OUTER LANES WHERE A COLLISION COULD HAVE OCCURRED. STEERING HAD BEAME STIFF AND USING A LARGE AMOUNT OF FORCE WOULD NOT CORRECT STEERING WHEEL. SOON AFTER, STEERING WHEEL TIGHTENED AGAIN AT LOW SPEEDS WHEN MAKING A SLOW LEFT TURN ONTO HIGHWAY CENTER LANE.

MY REAR GLASS IMPLODED WHILE THE JEEP WAS PARKED IN MY DRIVEWAY. I WAS 30 FEET AWAY HEARD A POP, TURNED AROUND AND SAW THE GLASS ALL OVER THE DRIVEWAY. THERE WAS NO EVIDENCE OF ANYTHING HITTING THE GLASS. THE TEMPERATURE WAS IN 75 DEGREES. IT APPEARS TO BE A MANUFACTURING DEFECT.

THE VEHICLE HAS EXCESSIVE PLAY IN THE STEERING. AS A RESULT, THE VEHICLE WANDERS AND EXCESSIVE STEERING WHEEL TRAVEL IS REQUIRED TO BRING THE VEHICLE BACK TO THE CENTER OF THE LANE. THIS OCCURS WHEN THE VEHICLE IS IN MOTION AND WHEN TRAVELING AT BOTH CITY AND HIGHWAY SPEEDS. IT IS A CONSTANT STRUGGLE TO KEEP THE VEHICLE CENTERED WHEN TRAVELING. THE ISSUE IS WORSE WHEN TRAVELING ON SLIGHTLY UNEVEN OR ABOVE NORMAL ROAD CROWN. THE STEERING WHEEL CAN BE CENTERED, OR CROOKED TO EITHER SIDE. THIS DEMONSTRATES THE EXCESSIVE PLAY IN THE WHEEL.

STEERING WHEEL HAS A LARGE DEAD SPOT CAUSING THE DRIVER TO CONSTANTLY MOVE THE STEERING WHEEL LEFT AND RIGHT TO KEEP THE WRANGLER GOING STRAIGHT.

THE STEERING IS LOOSE. YOU CONSTANTLY HAVE TO CORRECT TO THE LEFT OR RIGHT TO KEEP THE JEEP TRACKING IN THE LANE OF TRAVEL. THERE IS ALSO A "DEAD SPOT" ABOUT 1/4 TO 1/2 TO THE LEFT AND RIGHT WHERE IF YOU TURN THE STEERING WHEEL THERE IS NO MOVEMENT FROM THE FRONT WHEELS. THIS HAPPENS AT ALL SPEEDS.

VEHICLE'S FRONT END SHAKES UNCONTROLLABLY WHEN YOU HIT A BUMP AT HIGH SPEEDS. YOU ALMOST HAVE TO STOP IN ORDER TO STOP THE SHAKING. IT HAS BEEN OCCURRING CONTINUOUSLY SINCE I GOT THE CAR. JEEP HAS ORDERED PARTS FOR THE ALLEGED REMEDY, BUT THEY ARE ON BACKORDER - WHICH MEANS A LOT OF THIS IS GOING ON.

VEHICLE IS UNBELIEVABLY UNSTABLE WHILE DRIVING. DARTS BACK AND FORTH AND IS ALMOST IMPOSSIBLE TO KEEP IN SINGLE LANE. MUST KEEP BOTH HANDS ON WHEEL AT ALL TIMES AND BE 100% FOCUSED ON KEEPING VEHICLE IN SINGLE LANE. CANNOT BE CONSIDERED SAFE.

THE JEEP WANTS TO WANDER. IT IS NEXT TO IMPOSSIBLE TO HOLD A STRAIGHT LINE WHILE DRIVING. IT IS MOST NOTABLE AT HIGHWAY SPEED. CONSTANT CORRECTION IS NEEDED TO STAY IN YOUR DRIVING LANE. I PREVIOUSLY OWNED THREE JEEP JKS, 2007, 2012 AND 2015 MODELS AND DID NOT HAVE THIS PROBLEM.

BACKUP CAMERA FAILS TO WORK 100% OF THE TIME. BLUE SCREEN ONLY

THE JEEP WANDERS AND DRIFTS AT HIGHWAY SPEEDS...STEERING IS BAD!!! I GET THE WANDERING AND THE DEAD SPOT AND FLOATING FEEL WHEN ON LONG STRAIGHT AWAYS DOING 50+ MPH. IT'S A CAUSE AND EFFECT BECAUSE OF THE UNRESPONSIVENESS OF THE STEERING, SO YOU OVERCORRECT CAUSING YOU TO GO SIDE TO SIDE IN THE LANE. THUS MAKING IT ALMOST IMPOSSIBLE TO KEEP IT GOING STRAIGHT AND REQUIRING YOU TO DRIVE WITH TWO HANDS ON THE WHEEL. MY TIRES WERE AT 44 PSI. AIRED THEM DOWN TO 38 PSI. DID NOT HELP BECAUSE THE STEERING AT HIGHER SPEEDS IS JUST SLOPPY AND UNRESPONSIVE WITH A GOOD 1 INCH PLUS OF PLAY IN THE WHEEL. I ALSO TRIED THE ROUGH COUNTRY STEERING STABILIZER. IT DID NOTHING TO HELP THE WANDERING. IT WAS ACTUALLY WORSE THEN STOCK. IN FACT I GOT A LOT MORE BOUNCE ON THE TIRES WHEN I HIT A BUMP OR HOLE IN THE ROAD, SO I PUT THE STOCK STEERING STABILIZER BACK ON. IT SEEMS THAT IT TAKES THE COMPUTER A FEW SECONDS TOO LONG TO RECEIVE THE INPUT FROM THE STEERING WHEEL. I'M NO ENGINEER OR MECHANIC AND I'M NOT TOO SMART (LOL) BUT I CAN TELL YOU THERE IS AN ISSUE WITH THE SOFTWARE AND STEERING BOX (GEAR). LIKE I SAID, I HAVE HAD NUMEROUS JEEPS AND TRUCKS AND I HAVE BEEN A POLICE OFFICER FOR OVER 20 YEARS, SO HAVE A TON OF DRIVING EXPERIENCE AND I HAVE NEVER HAD ANY VEHICLE WITH THIS STEERING ISSUE. THIS IS A SERIOUS SAFETY ISSUE ESPECIALLY AT HIGHER SPEEDS ON MAJOR HIGHWAYS, WHERE YOU FEEL IT AND DEAL WITH IT MOST. JEEP AND FCA NEED TO GET THERE [XXX] IN GEAR AND FIX THIS ISSUE ASAP BEFORE THERE IS A FATALITY. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

BAD AND INCOMPLETE RUSTING WELDS.