2018 Jeep Wrangler Complaint Log

BOUGHT THE VEHICLE MAY 2018. AFTER DRIVING FOR A WEEK BROUGHT BACK TO DEALER IN REGARDS TO LOOSE STEERING AND A DEAD SPOT THAT I COULD MOVE THE WHEEL 3 INCHES BEFORE THE TIRES WOULD MOVE. DEALER SAID IT WAS A JEEP THING. THIS IS MY 4TH JEEP WRANGLER AND NONE OF MY PREVIOUS MODELS HAD THE ISSUE. THEY SAID IT WAS DESIGNED TO BE THAT WAY. AFTER ANOTHER MONTH I BROUGHT IT BACK COMPLAINING OF THE SAME PROBLEM AND THAT I SAW FORUMS THAT STATED OTHERS WERE HAVING ISSUES. ONCE AGAIN, TOLD IT IS THE WAY THAT JEEPS HANDLE. I TOOK THE JEEP TO A 4 WHEEL DRIVE PLACE FOR AN ALIGNMENT. AFTER ALIGNMENT THE VEHICLE HAD THE SAME ISSUE. I HAVE SINCE PUT ON LEVELING KIT AND 35 INCH TIRES. WHEN I BROUGHT IT BACK TO JEEP BECAUSE I HEARD OF A SOFTWARE PATCH AND NEW STEERING BOX THAT WAS SUPPOSE TO FIX STEERING. DEALER SAID THAT BECAUSE I PUT ON 35 INCH TIRES THAT THERE IS NOTHING THEY CAN DO. I NOW HAVE 27K MISERABLE AND DANGEROUS MILES ON THE VEHICLE. I SEE THAT JEEP JL AS ALMOST 1K OF COMPLAINTS ABOUT THE STEERING. IT IS A SAFETY ISSUE WHEN YOU CANT KEEP IN YOUR LANE!

WE BOUGHT THIS JEEP SUV IN MAY 2018 AND FROM THE ACQUISITION DATE WE NOTICED A PRONOUNCED AND DANGEROUS SHAKING OF THE WHEELS, STEERING WHEEL. AND BODY OF THE VEHICLE EVERY TIME A ROAD BUMP OR UNEVEN PAVEMENT IS ENCOUNTERED WHEN DRIVING 55 MPH AND ABOVE. FOR THE SHAKING TO STOP WE HAVE TO SLOW TO UNSAFE SPEEDS BELOW 50 MPH ON THE HIGHWAY.

WHILE DRIVING THE POSTED SPEED LIMITS, ON ANY STREET, I AM CONSTANTLY FIGHTING WITH THE STEERING WHEEL JERKS OUT OF MY HANDS, EVEN THOUGH I HAD SEVERAL PROFESSIONALS LOOK AT MY TIRES, WHEELS, SUSPENSION COMPONENTS, TIE RODS, STABILIZER BAR, STEERING DAMPENER, BALL JOINTS, ETC. MY JEEP HAS THIS MASSIVE DEATH WABBLE, WHERE I CONSTANTLY HAVE TO FIGHT THE STEERING WHEEL! ON 15+ DIFFERENT TIMES (IT DOES NOT MATTER IF I AM DRIVING ON A HWY 70MPH, SECONDARY ST'S 40MPH, 5-LANE ST'S AT 50MPH, OR WHILE DRIVING IN A SUBDIVISION AT 25MPH), JUST TRYING TO TURN MY JEEP BECOMES A HUGE CHALLENGE, EVEN ON A GOOD DAY! I BELIEVE THAT MY ELECTRIC POWER STEERING IS ALSO DEFECTIVE TOO, THE STEERING WHEEL VIOLENTLY JERKS ME INTO ONCOMING TRAFFIC, & INTO OTHERS LANES WITHOUT ANY WARNINGS! I FINALLY CONTACTED 'SYNERGY MANUFACTURING' WHO TOLD ME THAT ALL OF THE STEERING COMPONENTS ON THE JL'S ARE NOTHING BUT CHEAP GARBAGE, THAT ALL NEEDS TO BE REPLACED! THEY HAVE A REPLACEMENT KIT, WHICH FIXES THE PROBLEMS, FOR LESS THAN $1,200! WHICH SOUNDS LIKE A BARGAIN, IF IT MEANS THAT MY FAMILY REMAINS SAFE, COMPARED TO BEING KILLED IN YET ANOTHER FCA DEATH TRAP! ALSO, ONE'S FIRE RETARDANT BLANKET (UNDER THE HOOD), IS FALLING APART! I ONLY HAVE 1,800 ORIGINAL MILES ON IT, ITS NEVER EVEN BEEN OFF ROAD YET! I'VE GONE TO 7 DIFFERENT JEEP DEALERS, & NOBODY HAS ANY NEW REPLACEMENT PARTS, & ALL OF THEIR CUSTOMERS NEED TO GET IN LINE BEFORE THEY SHALL EVEN LOOK AT MY JEEP! I WOULD EXPECT A FLAWLESS RUNNING & DRIVING JEEP JL WRANGLER UNLIMITED RUBICON, AFTER SPENDING WELL OVER $60,000!!! CAN YOU PLEASE HELP ME? ALL ONE HAS TO DO, IS SEARCH ANY OF THE JEEP JL FORUMS, SEARCH YOUTUBE, E.G., & ONE SHALL SEE THOUSANDS OF EXACTLY THE SAME COMPLAINTS! NEVER AGAIN FCA, YOU LOST ME AS A CUSTOMER, ITS A MIRACLE THAT MY FAMILY & I AREN'T DEAD!!!

AT HIGHWAY SPEEDS OF 50 OR MORE THE STEERING HAS 3"S OF PLAY IN IT TURNING THE STEERING WHEEL WITHOUT MAKING THE VEHICLE ACTUALLY MOVE IN THAT DIRECTION. THIS MAKES IT HARD TO STAY IN MY LANE AND IT IS TIRING MAKING CORRECTIONS EVERY SECOND. MY JEEP DEALER LOOKED AT IT AND SAID EVERYTHING IS TIGHT AND GAVE IT BACK TO ME AS COULD NOT FIND ANYTHING WRONG. REALLY?

WHILE DRIVING AT HIGHWAY SPEED THE JEEP WANDERS ALL OVER THE ROAD REQUIRING CONSTANT STEERING CORRECTION AND SOMETIMES REQUIRING EXTRA FORCE TO BE PUT ON THE STEERING WHEEL. UPON MY OWN INVESTIGATION THERE IS A TSB OUT FOR THIS BUT IT DOES NOT FIX THE PROBLEM I ALSO TOOK THE TIME TO INSPECT MY STEERING COMPONENTS AND FOUND THAT THE BALL JOINTS WERE NOT TORQUED TO SPECIFICATIONS THEY WERE ONLY HAND TIGHT

EXCESSIVE WANDERING IF VEHICLE WHILE DRIVING. CONSTANT STEERING CORRECTION IS NEEDED BUT THE STEERING WHEEL HAS EXCESSIVE PLAY SO IT CONSTANTLY OVER CORRECTS. EXCESSIVE MOVEMENT IN THE STEERING WHEEL WITH LITTLE MOVEMENT OF THE TIRES.

STEERING NEARLY LOCKS UP WHILE DRIVING IN HOT WEATHER. DRIVING ON WINDY ROADS THE WHEEL FIGHTS ME WHILE TURNING ONLY TO LET GO CAUSING ME TO SWERVE. IT'S THE WORST ON HOT DAYS WITH THE TRUCK FULLY WARMED UP (MID 80'S, AC ON). THE STEERING ISSUE HAPPENS IN BOTH DIRECTIONS BUT FEELS LIKE STRONGER RESISTANCE GOING LEFT. ALSO HAD A SCARE WHEN THE WHEEL GOT STUCK GOING BACK TO CENTER AFTER MAKING A RIGHT TURN. THIS ALMOST FORCED ME INTO THE WOODS WITH MY DAUGHTER IN THE TRUCK. CHANGING LANES AND GENTLE CURVES ON THE HIGHWAY ARE ALSO SCARY. I'VE HAD THE TRUCK FOR LESS THAN 2 WEEKS AND I'M GETTING INCREASINGLY MORE NERVOUS TO DRIVE IT. SUMMERS COMING, MEANING LOTS OF HOT DAYS AND THAT'S WHEN IT'S BAD. HAS HAPPENED SEVERAL TIMES ALREADY.

HAVING ISSUES WITH STEERING COMPLETELY LOCKING UP WHEN DRIVING. NOTICE THE EFFECT WHEN DRIVING FAST AND SLOW. ALSO, YOU CAN HEAR A CLICK FROM THE STEERING COLUMN WHEN TURNING PAST THE CENTER ALIGNMENT.

AT RANDOM TIMES WHEN DRIVING VEHICLE IT FEELS AS IF MY JEEP IS FLOATING OVER THE ROAD AND IN AND OUT OF MY LANE. I NOTICE IT MORE AS HIGHER SPEEDS. WHEN I TRY TO COMPENSATE IT FEELS LIKE THE STEERING IS ALL OVER THE PLACE AND YOU HAVE TO OVER CORRECT TO GET IT TO RESPOND. IT CAN BE VERY SCARY. TOOK IT TO DEALER AND HAD IT CHECKED OUT. THEY HAD OVER INFLATED THE TIRES. THEY CORRECTED TIRE PRESSURE BUT IT STILL HAPPENS AT RANDOM TIMES. THEY SAID IT CHECKS OUT FINE. I FEEL LIKE IT AN ACCIDENT WAITING TO HAPPEN. OTHER JEEP OWNERS HAVE DRIVEN MY VEHICLE AND THEY AGREE THAT IT IS NOT NORMAL. I KNOW IT HAS ELECTRONIC STEERING. IT FEELS LIKE A LOSS OF STEERING CONTROL AT TIMES.

POWER STEERING APPEARS TO BE MOMENTARILY LOCKING UP OR FAILING WHILE THE VEHICLE IS IN MOTION AT SPEEDS OVER 30 MPH. HAVE EXPERIENCED THE ISSUE NUMEROUS TIMES WHILE DRIVING ON ROADS WHICH CURVE TO THE LEFT. THE STEERING WHEEL SUDDENLY BECOMES VERY STIFF AND NEARLY IMPOSSIBLE TO TURN TO THE LEFT. THEN, ALL OF A SUDDEN, IT RELEASES CAUSING THE VEHICLE TO SWERVE TO THE LEFT. THIS HAS HAPPENED ON CITY STREETS GOING 30-50 MPH AND ON HIGHWAYS GOING 60-75 MPH. SAID OCCURRENCES HAPPENED SEVERAL TIMES IN THE LAST MONTH, THE LAST ONE BEING YESTERDAY ON 5/23/18.

BACKUP CAMERA NOT DETECTED. STARTED AS INTERMITTENT PROBLEM, BUT IS NOW FULLY NON-FUNCTIONING. DISPLAY SAYS "UNABLE TO CONNECT TO BACKUP CAMERA". SEEKING DEALER HELP.

WELDS ON 2018 JEEP WRANGLER JLU SPORT FRAME ARE BAD IN MANY WAYS. PROBLEMS INCLUDE: -INCOMPLETE WELD IF TRACK BAR WELD WHICH COULD CAUSE FAILURE AND LOSS OF STEERING CONTROL -POROUS WELDS - MANY OF THE WELDS ARE POROUS -LACK OF PENETRATION -OVERWELD AKA WELD DRIP -NEARLY 90% OF THE WELDS HAVE WELD SLAG THAT WAS NOT CLEANED OFF BEFORE PAINTING. RESULTING IN PARTS OF THE WELD NOT BEING PAINTED AND PRONE TO RUST AND EVENTUAL FAULURE -THERE IS ALSO A GREAT DEAL OF WELD SPRAY THAT SHOULD HAVE BEEN CLEANED OFF -THERE ARE ALSO WELDS THAT WERE NOT COMPLETED...FOR INSTANCE THERE IS ONE ON EACH SIDE IN THE REAR WHERE THEY ONLY WELDED HALF OF THE TUBING THAT SHOULD HAVE RECEIVED A COMPLETE WELD AROUND ITS CIRCUMFERENCE. WELDS WERE EXAMINED BY PRESTIGE JEEP AND A DISTRICT REP WHO SAID THEIR WERE FINE HOWEVER THIS WAS NOT A CERTIFIED WELDING INSPECTOR. CASE WAS BROUGHT TO THE ATTENTION OF JEEP CARES/JEEP WAVES WHO LOOKED OVER SOME 160 PHOTOS I SENT OF THE WELDS AT WHICH POINT THEY SAID THIS ISN'T A CONCERN. IRREGARDLESS OF THE SAFETY ISSUES...AT MINIMUM THERE SHOULD BE PAINT ON THE WELDS ON MY FRAME. THE SAFETY ISSUES THEMSELVES ARE FRIGHTENING AS ONE OTHER OWNER OF THE SAME VEHICLE HAS ALREADY HAD HIS TRACK BAR BRACKET BREAK OFF WHILE DRIVING DOWN THE FREEWAY. HE IS LUCKY TO BE ALIVE. I HAVE MANY PHOTOS THAT I AM HAPPY TO SEND IN HOWEVER, YOUR SITE ONLY ALLOWS 5. THIS JEEP IS 3 WEEKS OLD AT THE TIME OF THESE PHOTOS AND HAS SEEN RAIN 4 TIMES. AS YOU CAN SEE IN THE PICTURES THERE ARE HOLES AND POROSITY IN THESE WELDS. THE COPPER SPOTS ON THE WELDS ARE SLAG THAT SHOULD HAVE BEEN CLEANED OFF BEFORE PAINT AS PAINT WILL NOT ADHERE STRONGLY TO SLAG AND WHEN THE SLAG FALLS OFF IT WILL LEAVE THE WELDS UNCOVERED. JEEP IS REFUSING TO TAKE CARE OF THE ISSUE AND I AM NOW SEARCHING FOR A CERTIFIED WELDING INSPECTOR TO EXAMINE BEFORE BRING IT TO THE ASSOCIATED PRESS

UNPAINTED AND EXPOSED WELD SLAGS ON ENTIRE FRAME. WELD SLAGS WILL FLAKE OFF AND EXPOSE RAW METAL THEN RUST THREW AND WEAKEN FRAME. WEAKNESS OF FRAME WILL BE CATASTROPHIC IN AN ACCIDENT AND FCA SHOULD INSPECT, REPLACE ALL VEHICLES WITH THIS LIFE THREATENING DEFECT IMMEDIATELY.

MY NEW 2018 JL MODEL JEEP WRANGLER UNLIMITED SPORT WITH LESS THAN 3,000 MILES HAS HAD THE STEERING WHEEL LOCK UP 4 TIMES NOW WHILE DRIVING AND THE WHEEL WILL NOT TURN. INCREDIBLY DANGEROUS AND SOMEONE IS GOING TO GET INTO A VERY BAD ACCIDENT. I HAVE READ ON THE JEEP FORUMS AND THIS IS HAPPENING TO OTHERS WITH THE NEW 2018 JL MODELS THIS HAS HAPPENED ALL 4 TIMES WITH VEHICLE IN MOTION AND AT DIFFERENT SPEEDS!!! 20 MPH THE LOWEST AND AT 70 MPH NOT GOOD IF YOU CAN'T TURN WHEEL IT'S ONLY A MATTER OF TIME!!!

UNINTENDED ACCELERATION: BOUGHT A 2018 JEEP WRANGLER RUBICON ON 14 MAY 2018. ON 15 MAY 2018, I BROUGHT IT TO THE CAR WASH. AFTER PULLING OUT OF THE CAR WASH ONTO TO ADJACENT ROAD, VEHICLE ACCELERATED WITHOUT ANY INTERACTION FROM MYSELF. I PRESSED THE BRAKES AND THE VEHICLE CONTINUED TO REV THE ENGINE AS I RELEASED THE BRAKES, THE VEHICLE CONTINUED TO ACCELERATE. I CONTINUED TO TAP AND THEM SLAM THE BRAKES TO BRING THE VEHICLE TO A HALT. ON THE VEHICLE SCREEN, IT INDICATED SOMETHING ALONG THE LINES OF "ELECTRONIC THROTTLE REQUIRES SERVICE" AND HAD THE ICON FOR THE "STOP-START" FEATURE AS DISABLED WITH AN EXCLAMATION POINT. AFTER GETTING THE VEHICLE UNDER CONTROL AND OUT OF TRAFFIC, I WAS ABLE TO CYCLE THE ENGINE BY POWERING OFF. THE PROBLEM DID REPLICATE. BUT I BROUGHT IT DIRECTLY TO THE DEALERSHIP, WHERE THEY DIAGNOSED FAULTS (BUT UNAWARE OF THOSE FAULTS.) I RECEIVED POOR SERVICE FROM GATOR CHRYSLER JEEP WHO SAID THEY'D LOOK AT IT BUT IT WAS MOST LIKELY A CRUISE CONTROL ISSUE (NOT TRUE AS THE VEHICLE STARTED UNDER 20 MPH AND TAPPING THE BRAKES DID NOT STOP THE ACCELERATION.) VEHICLE IS CURRENTLY BEING EXAMINED AT BONIFACE-HIERS JEEP.

I HAVE HAD THE "DEATH WOBBLE" SINCE MAY. I'VE GONE THROUGH 3 STABILIZERS, ALL ON MY DIME, BECAUSE MY ORIGINAL STABILIZER WAS DAMAGED. HAVE TAKEN MY JEEP TO TWO DEALERS AND TWO OFFROAD SHOPS. THE OFFROAD SHOPS INSIST NOTHING IS WRONG WITH MY LIFT, AND IT'S AN FCA ISSUE. DEALER DOES NOT TAKE IT SERIOUSLY BECAUSE OF THE LIFT, AND TELLS ME TO REPLACE STABILIZER. THE "ISSUE" IS CAUSING ME TO GO THROUGH MULTIPLE STABILIZERS AS THEY GO BAD ATTEMPTING TO PREVENT THE "DEATH WOBBLE"

STEERING/WHEELS FREEZING WHEN TURNING (MOSTLY RIGHT), MULTIPLE DATES WITH LATEST DATE LISTED BELOW *TT VIN NOT VALID UPDATED 9/20/18*JB

THE CAR'S STEERING LOCKS UP AND BECOMES DIFFICULT STEER UNTIL THE DRIVER PULLS HARD TO A DIRECTION, THE STEERING ALMOST FEELS LIKE IT'S LOCKED AND THE HARD PULL BREAKS IT LOOSE. ON A FEW OCCASIONS IT FORCES THE CAR TO JOLT AS IF YOU ARE TRYING TO OVERCORRECT. THIS HAPPENS AT FREEWAY SPEEDS. HERE IS A LINK OF ANOTHER DRIVER EXPERIENCING THE SAME PROBLEM. HTTPS://YOUTU.BE/BTOLEZ3UJGI I AM TAKING MY CAR BACK TO THE DEALERSHIP TO HAVE IT LOOKED AT. *TT UPDATED 8/16/18*JB UPDATED 9/20/18*JB

LOOSE STEERING PLAY IN WHEEL ALWAYS CORRECTING TO STAY ON ROAD

MY NEW JEEP WRANGLER HAS AN EXCESSIVE ABOUT OF 'PLAY' IN THE STEERING. I'M CONSTANTLY TRYING TO CORRECT IT JUST TO KEEP IT GOING THE DIRECTION INTENDED. IT'S VERY DIFFICULT TO DRIVE ANY DISTANCE. I'M WORN OUT WHEN I ARRIVE AT MY DESTINATION DUE TO STEERING ISSUE. I'M ALSO AFRAID THIS IS A SAFETY ISSUE. PLEASE HELP!

FRAME HAS WELDS THAT ARE SUBSTANDARD ON THE PASSENGER SIDE. ESPECIALLY AROUND THE CONTROL ARM BRACKET. LARGE AREAS OF POROSITY, AND SLAG ALL OVER THE FRAME. TOOK TO DEALERSHIP, AND SERVICE ADVISOR IMMEDIATELY IDENTIFIED WHICH WELDS WERE NOT UP TO SPECS. AFTER 4 DAYS, DEALERSHIP TURNED BACK VEHICLE, SITING I WOULD NEED TO GO TO ANOTHER DEALERSHIP SINCE THEY DO NOT HAVE PROPER FACILITIES TO REPAIR FRAME WELDS. WENT TO DEALERSHIP #2 WHICH WAS REFERRED BY DEALERSHIP #1. AFTER 4 DAYS, I RECEIVED A CALL THAT ENGINEERS HAD MECHANIC LOOK AT OTHER WELDS, AND SAID IF THEY ARE THE SAME, THEY ARE GOOD WELDS. HOW CAN A MECHANIC WHO IS UNTRAINED IN WELDING IDENTIFY OVER THE PHONE WHAT A SUBSTANDARD WELD IS OR IS NOT ? I HAVE HAD MY VEHICLE INSPECTED BY 2 PROFESSIONAL WELDERS, AND BOTH HAVE IDENTIFIED WELDS THAT ARE NOT UP TO SPECIFICATIONS, AND NEED ATTENTION. OTHER VEHICLES OF THIS SAME MAKE MODEL AND YEAR HAVE HAD ISSUES WITH CONTROL ARM BRACKETS FAILING DUE TO INSUFFICIENT WELDS IN THE SAME LOCATION, WHY IS FCA NOT DOING ANYTHING, AND WHY HAS THE NHTSA NOT FORCED A RECALL ? THIS IS HIGHLY UNSAFE, AND NEEDS IMMEDIATE ATTENTION.

NEW VEHICLE WITH 300 MILES ON ODOMETER EXHIBITED VAGUE STEERING AND WONDERED BACK AND FORTH ALL OVER THE ROAD. REQUIRES CONSTANT STEERING WHEEL INPUT TO DRIVE IN A STRAIGHT PATH DOWN THE HIGHWAY. TIRE PRESSURES ARE ALL SET TO SPECIFICATIONS. TEST DROVE TWO ADDITIONAL IDENTICAL MODELS AND HAD THE SAME EXPERIENCE. FOUND MANY REPORTS FROM OWNERS ONLINE OF THE SAME PROBLEM. THE STEERING/HANDLING IS VERY DISCONCERTING ON THE NEW WRANGLER JL MODELS. AFTER ONE MONTH WITH THE VEHICLE, DRIVABILITY HASN'T IMPROVED. HAVE NOTIFIED JEEP DIRECTLY VIA THEIR WEBSITE AND SOCIAL MEDIA REPRESENTATIVES. WILL BE DISCUSSING ISSUE WITH MY DEALERSHIP IN THE NEAR FUTURE.

CRUISE CONTROL "ON" AT APPX. 55 MPH - HAD TO BRAKE DUE TO TRAFFIC - BUT, CRUISE CONTROL REMAINED "ON" - ONLY HEAVY BRAKING EVENTUALLY STOPPED VEHICLE - CRUISE CONTROL WAS "FIGHTING" THE BRAKES - BRAKES "WON" THAT BATTLE. TOOK IT TO DEALER WHO COULD NOT FIND ANYTHING WRONG. *TR

2018 JEEP WRANGLER. CONSUMER WRITES IN REGARDS TO RUST ON WHEELS. *LD THE CONSUMER STATED UPON LIVING THE DEALERSHP THE LEFT REAR WHEEL CAME OFF CAUSING THE CONSUMER TO CRASH.*JS

I OWN A 2018 JEEP WRANGLER UNLIMITED 4 DOOR RUBICON. PURCHASED IT IN MAY 2018. IT HAS 3,682 MILES ON IT. FROM THE FIRST DAY I PURCHASED IT AND EVERY DAY THEREAFTER, THE STEERING HAS BEEN EXTREMELY LOOSE TO THE POINT THAT YOU HAVE TO KEEP TURNING THE WHEEL BACK AND FORTH TO KEEP THE VEHICLE TRAVELING IN A STRAIGHT LINE TO REMAIN IN YOUR DRIVING LANE. IT FEELS AS IF YOU WERE DRIVING AN OLD STYLE TRACTOR AND GIVES ONE THE IMPRESSION THE VEHICLE WILL GO OFF OF THE ROAD OR STRIKE ANOTHER VEHICLE NEXT TO YOU. THE HIGHER THE RATE OF SPEED THE MORE ONE HAS TO STEER BACK AND FORTH TO KEEP THE VEHICLE MOVING IN A STRAIGHT LINE. I HAVE TAKEN THE VEHICLE BACK TO JEEP TWICE TO REPORT THE ISSUE FOR REPAIR AND BOTH TIMES THEY HAVE INDICATED THAT THERE IS NOTHING WRONG WITH THE VEHICLE. THOUSANDS OF OTHER OWNERS HAVE MADE THIS COMPLAINT AND CHRYSLER JEEP IS REPLACING SOME OF THE DRAG BARS OR STEERING ASSIST ON SOME VEHICLES WHILE OTHER OWNERS ARE GETTING THEIR COMPUTER RESET TO CORRECT A FAULTY FACTORY SETTING WHICH ALLEGEDLY CAUSE THIS PROBLEM. IS NHTSA GOING TO GET OFF OF ITS ASS AND OFFICIALLY DO SOMETHING ABOUT THIS OR DO WE HAVE TO START A CLASS ACTION TO SEE RESULTS? JEEP KNOWS ITS A PROBLEM. THEY KNOW THEY ARE LIABLE. I AM AN ATTORNEY WHO CURRENTLY REPRESENTS AN 18 YEAR OLD BOY WHO TOTALED AN EXACT SAME VEHICLE AS MINE WHEN HIS STEERING LOCKED UP AND HE CRASHED HEAD ON INTO A TELEPHONE POLE. NOW JEEP IS SENDING THEIR ENGINEER TO INSPECT THE VEHICLE.HOW MANY PEOPLE HAVE TO DIE OR BE INJURED BEFORE YOU ACT?

AFTER TURNING THE STEERING WHEEL STRAIGHT AFTER A LEFT TURN, JUST BEFORE IT HITS THE 12 O'CLOCK POSITION, THE POWER STEERING LOCKS UP OR RESISTS. DOES NOT HAPPEN ALL THE TIME, MOSTLY WHEN THE ENGINE IS AT FULL OPERATING TEMPERATURE. SOMETIMES THE RESISTANCE IS STRONG WHERE IT CAN CAUSE YOU TO FIGHT IT AND OVER CORRECT. I CAN HERE A CLUNKING SOUND THROUGH THE STEERING WHEEL THAT ORIGINATES AT POWER STEERING MOTOR. THIS CLUNKING DOES NOT HAPPEN WHEN THE ENGINE IS COLD, ONLY WHEN THE ENGINE IS HOT AND WHEN I'M EXPERIENCING THIS PROBLEM. *TT UPDATED 9/20/18*JB

VEHICLE WAS PARKED AND WOULD NOT ENGAGE INTO A GEAR. I TURNED OFF AND RESTARTED AND WAS ABLE TO GET INTRO GEAR, AND ENGINE LIGHT WAS ON, IT WOULD NOT GET OUT OF 6TH GEAR, BROUGHT TO DEALER AND THEY SAID TRANSMISSION NEEDED A RE FLASH, AND IT WAS GOOD, NEXT DAY IT WOULD NOT GO INTO GEAR, I SHIFTED TRANSFER CASE FROM 2H TO 4H BACK TO 2H AND ENGINE LIGHT WAS ON, I WAS ABLE TO DRIVE TO DEALERSHIP. I WAS TOLD THAT THEY ARE PUTTING IN A NEW TRANSMISSION AND AM WAITING FOR COMPLETION. I DO NOT FEEL SAFE WITH THIS VEHICLE AND AM LOOKING FOR A BUY BACK FROM MANUFACTURE, VEHICLE ONLY HAS 1,500 MILES ON IT. *TT UPDATED 9/20/18*JB

MY 2018 JEEP WRANGLER HAS EXPERIENCED POWER STEERING FAILURE PRIMARILY DURING HIGHWAY DRIVING AND MORE OFTEN IN COLD WEATHER.YOU BECOME AWARE OF THE FAILURE AFTER ENTERING THE HIGHWAY AND ATTEMPT A SLIGHT CORRECTION RIGHT OR LEFT AND REALIZE THERE IS NO POWER ASSIST. YOU APPLY MORE PRESSURE THEN REALIZE IT IS GOING TO TAKE A LOT MORE EFFORT TO MAKE THE CAR MOVE IN THE DIRECTION DESIRED, THE INITIAL THOUGHT IS THE CAR IS NOT GOING TO TURN BUT WITH MORE PRESSURE IT FINALLY MOVES.THIS MAY CONTINUE FOR A FEW SECONDS OR CAN COME AND GO FOR MILES.I CANNOT MAKE THE CAR DO IT AT WILL SO I'VE MADE NO EFFORT TO HAVE THE CAR REPAIRED. I ALSO HAVE FOLLOWED FORUMS ON LINE DESCRIBING STEERING PROBLEMS BUT AS OF YET,IT APPEARS THERE IS NO DEALER REPAIR OFFERED. THE CAR HAS BEEN IN SERVICE SINCE 5/5/2018.THE PROBLEM HAS PERSISTED SINCE SHORTLY AFTER DELIVERY.I AM CURRENTLY JUST PAST 40K MILES IN THIS TIME PERIOD.OUT OF FACTORY WARRANTY BUT I DID PURCHASE A 100K MILE WARRANTY AT TIME OF SALE.I KEEP THINKING THIS PROBLEM IS GOING TO BECOME A RECALL ALONG WITH EXCESSIVE STEERING PLAY,(WANDERING),AND THE EVER FAMOUS "DEATH WOBBLE" OF WHICH THIS VEHICLE HAS ALL THREE.SO FAR THAT HASN'T HAPPENED. REGARDLESS OF BEING TERMED SAFETY ISSUES MY EXPERIENCE IS THAT THEY ARE MOST CERTAINLY SAFETY ISSUES.THANK YOU,[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

FROM THE DAY THIS VEHICLE WAS NEW IT HAS HAD ERRATIC TRACKING DOWN THE ROAD THAT REQUIRES CONSTANT CORRECTIONS. WE HAVE HAD TWO DIFFERENT DEALERSHIPS LOOK AT IT & THEY CLAIM IT IS NORMAL. I BEG TO DIFFER AS I HAVE OWNED 5 JEEP WRANGLERS IN THE PAST & NEVER WAS THE STEERING SENSITIVITY THIS BAD. THERE IS SOMETHING NOT NORMAL. IT REQUIRES BOTH HANDS BE ON THE WHEEL AT ALL TIMES.

I HAVE THE NEW JL WRANGLER. THIS IS A REDESIGNED WRANGLER FOR 2018. SINCE TAKING DELIVERY ON 5/2/18 I HAVE EXPERIENCED LOSE STEERING WITH WHAT SEEMS TO BE A DEAD SPOT WITH THE STEERING WHEEL. THIS ALLOWS FOR THE JEEP TO WONDER IN THE TRAFFIC LANE. AT TIMES IT FEELS VERY UNSAFE WHERE YOU FEEL LIKE YOU COULD LOSE CONTROL OR END UP IN AN ADJACENT TRAVEL LANE. THE DEAD SPOT IS A FEW DEGREES RIGHT AND LEFT OF CENTER. IT FEELS LIKE YOU CAN MOVE THE WHEEL WITHOUT ANY STEERING INPUT TO THE FRONT WHEELS. BECAUSE OF THIS YOU ARE OFTEN FIGHTING WITH THE STEERING WHEEL AS YOU MAKE CORRECTIONS TO THE LEFT YOU END UP GOING TOO FAR AND HAVE TO CORRECT BACK TO THE RIGHT. THIS OCCURS AT ALL SPEEDS, BUT SEEMS MORE PREVALENT AT HIGHER HIGHWAY SPEEDS. MAYBE BECAUSE IT FEELS MORE SCARIER AT THOSE SPEEDS? JEEP AND FCA SO FAR SEEM TO INDICATE THIS IS NORMAL JEEP WRANGLER STEERING. HOWEVER I HAVE HAD PREVIOUS JEEP WRANGLERS WHERE THE STEERING DID NOT FEEL THIS WAY. AS WELL AS CONFERRING WITH OTHER JEEP OWNERS BOTH OF PREVIOUS MODELS AND THIS NEW MODEL WHO DO NOT EXPERIENCE THIS PROBLEM. I HAVE HAD THE JEEP IN TWICE FOR SERVICE WITH THE DEALERSHIP I PURCHASED THE JEEP FROM, BUT NOTHING WRONG HAS BEEN FOUND. I HAVE DRIVEN OVER 3600 MILES ON THE JEEP TO DATE IN HOPES THAT IT WOULD GET BETTER. HOWEVER THE ISSUE IS STILL THERE.

VEHICLE WANDERS. DEAD SPOT IN STEERING. SIGNIFICANT INPUT REQUIRED TO KEEP VEHICLE UNDER CONTROL AT HIGHWAY SPEEDS.

THIS 2018 WRANGLER JL WANDERS ALL OVER THE ROAD. ALIGNMENT IS GOOD AND ALL PARTS SEEM TIGHT. JUST WON'T TRAVEL IN A STRAIGHT LINE ALL STOCK. I HAD A 2012 OF THE SAME MODEL AND IT DID NOT DO THIS. MOSTLY ABOVE 30 MPH THE TROUBLE BEGINS.

I NOTICED AS SOON AS THE TEMPERATURE DROPPED BELOW 45 DEGREES THAT THE STEERING BECAME STIFF/DIFFICULT WHEN TURNING. I WILL GIVE A COUPLE OF EXAMPLES OF THIS ISSUE. ON ONE OCCASION, I WAS PULLING OUT OF MY DRIVEWAY AND WAS ATTEMPTING TO TURN LEFT ONTO MY STREET. THE STEERING WHEEL DID NOT WANT TO TURN AND I HAD TO MUSCLE THROUGH THE TURN. ON ANOTHER OCCASION, I WAS TURNING ON A EXPRESSWAY RAMP AT THE POSITION OF THE STEERING WHEEL FELT AS IF THERE WAS A KNOT THAT I HAD TO ROLL ONTO EITHER SIDE TO CONTROL THE VEHICLE. THE ISSUE WITH MY VEHICLE HAPPENS WHEN IT'S BELOW 45 DEGREES AND THE VEHICLE IS COLD. THE VEHICLE IS IN MOTION AND THE ISSUE IS MORE PREVALENT ON THE STREET AND LESS PREVALENT (BUT NOTICEABLE) ON THE HIGHWAY. THE PROBLEM ONLY OCCURS WHEN TURNING. LAST WINTER I ASKED THE DEALERSHIP TO LOOK AT THE STEERING AND THEY REPORTED EVERYTHING WAS FINE. THIS WINTER (2019) I BROUGHT THE VEHICLE IN FOR SERVICE. THE TECHNICIAN REPORTED HE FOUND THE ISSUE ONLINE AND CORRECTED THE ISSUE. UNFORTUNATELY, THE ISSUE IS NOT RESOLVED AND THE VEHICLE IS STILL DANGEROUS TO DRIVE.

THE STEERING FEELS LOOSE. IT WANDERS ON THE ROAD EVEN AT LOW SPEEDS

AFTER HAVING THE VEHICLE ONLY 300 MILES I EXPERIENCED MY STEERING LOCKING UP WHILE GOING 70 ON A SLIGHT TURN. I TOOK MY FOOT OFF THE GAS PEDAL AND APPLIED THE BRAKE AND THEN THE STEERING WENT BACK TO NORMAL. I'VE EXPERIENCE THIS ONE OTHER TIME AFTER DRIVING FOR AN EXTENDED PERIOD OF TIME BUT HAVE A HARD TIME RECREATING THE CONDITIONS WHERE IT HAPPENS. *TT UPDATED 9/21/18*JB

STEERING WANDERS RIGHT AND LEFT AND IS VERY LOOSE AND LACKS CONTROL TO BRING IT BACK WHILE IN MOTION. PARTICULARLY BAD WHEN TURNING

Water is inside passenger seat and driver side Always is raining water problem

REAR CAMERA INTERMITTENTLY FAILS TO TURN ON AND DISPLAY WHEN CAR IS PUT INTO REVERSE AND DRIVING IN REVERSE. JEEP DEALERSHIP SAYS THIS ISSUE IS NOT REPORTED AND NO KNOWN SOLUTION EXISTS. LEAVING THE JEEP OFF FOR SEVERAL HOURS RESOLVES THE ISSUE. THE ISSUE SEEMS TO BE RELATED TO A SOFTWARE PROBLEM BUT DOES NOT RESOLVE WITH A "RESET" OF THE ELECTRONIC INFORMATION SYSTEM. MULTIPLE USERS HAVE REPORTED THE EXACT ISSUE IN ON-LINE JEEP FORUMS.

WINDSHIELD WIPERS AND HEADLIGHTS STUCK ON DESPITE CONTROLS SET TO OFF POSITION. NO TURN SIGNALS OR HIGH BEAMS EITHER. HAD TO PULL THE WINDSHIELD WIPER FUSE TO BE ABLE TO DRIVE VEHICLE HOME. TRIED TO DISCONNECT THE BATTERY AND STEP ON THE BRAKE, THEN LEAVE IT DISCONNECTED FOR 20 MINUTES, BUT THIS DID NOT RESOLVE THE ISSUE. VEHICLE IS NEW, ONLY A COUPLE OF WEEKS OF OWNERSHIP. COMPLETELY STOCK, NO MODIFICATIONS. *TT *TR

WHILE DRIVING IN HIGH WINDS, HOOD FLUTTERS.....RISES UP ABOUT 1/2-1 INCH DUE TO STRETCHING OF HOOD CLAMPS. WHILE IT HASN'T BROKE, I HAVE READ OF IT BREAKING ON JEEP FORUMS. I WOULD THINK OVER TIME WITH SOLAR EXPOSURE, TEMPERATURE CHANGES AND REPEATED STRESS, THE POSSIBILITY OF FAILURE WOULD BE GREAT. I WAS IN NEW MEXICO IN HIGH WIND CONDITIONS AND TWO LANE HIGHWAYS WITH TRUCKS COMING BY AT HIGH SPEEDS SO ADMITTEDLY THE WORST CONDITIONS, BUT IT DOES NOT SEEM LIKE A SAFE SYSTEM. THE SINGLE METAL CENTRAL LATCH DOES NOT SEEM LIKELY TO HOLD IF THE SIDE PLASTIC/RUBBER CLAMPS FAIL. AT HIGHWAY SPEEDS, THIS COULD BE CATASTROPHIC. REGARDLESS, IT IS DISTRACTING TO THE DRIVER.

THE WRANGLER HAS HAD LOOSE STEERING AND HARD TO KEEP STRAIGHT ON THE HIGHWAY SINCE LEASED. HAD BACK TO DEALER SEVERAL TIMES. IT HAD BOTH THE STEERING DAMPENER AND SWAY BAR REPLACED ONLY FOR THEM TO TURN AROUND AND TELL ME THAT THEY COULD NOT DUPLICATE THE ISSUE. IT IS GETTING WORSE THE MORE MILES THAT ARE PUT ON IT. I AM REALLY DISAPPOINTED IN JEEP/CHRYSLER! *TR

BRAND NEW JEEP WRANGLER UNLIMITED SPORT JL EXHIBITS POOR HANDLING/STEERING ON HIGHWAYS. VEHICLE "WONDERS" ALL OVER THE LANE. IT REQUIRES CONSTANT STEERING WHEEL INPUT TO MAINTAIN A STRAIGHT LINE. I TEST DROVE 3 SEPARATE MODELS AND ALL OF THEM EXHIBITED THIS BEHAVIOR. I REPORTED MINE TO JEEP AND WAS TOLD "THERE ARE NO ISSUES OR FIXES REPORTED AT THIS TIME." I'VE OWNED SEVERAL JEEPS IN THE PAST, NONE OF WHICH WONDERED ALL OVER THE ROAD LIKE THIS. I BELIEVE THERE IS AN ISSUE WITH THESE NEW JL MODELS THAT NEEDS INVESTIGATION.

VEHICLE HAS THE TENDENCY TO WANDER DURING HIGHWAY DRIVING. YOU WOULD HAVE TO CONSTANTLY PROVIDE INPUT TO THE STEERING WHICH CAUSES FATIGUE. IT DRIVES AND FEEL LIKE YOU'RE IN A WINDSTORM.

TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. WHILE DRIVING APPROXIMATELY 70 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. IN ADDITION, THE ELECTRONIC STABILITY CONTROL WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO HUDSON CHRYSLER JEEP DODGE RAM (625 ROUTE 440 SOUTH, JERSEY CITY, NJ 07305) WHERE IT WAS DIAGNOSED THAT THE TRACK BAR FRACTURED AT THE AXLE FRAME AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 800.

STEERING LOOSE OR NOT TIGHT. VEHICLE WANDERS ALL OVER THE ROAD. WILL NOT TRACK STRAIGHT. HAS TO MUCH PLAY IN THE STEERING. YOU CAN MOVE THE STEERING WHEEL BACK AND FORTH ABOUT ONE INCH AND NO RESPONSE IN THE STEERING. ALWAYS CHASING THE VEHICLE TO KEEP IN ON THE ROAD.

AS THE VEHICLE IS IN MOTION, THERE IS ABNORMAL PLAY IN THE STEERING WHEEL. I HAVE TAKEN THE VEHICLE IN FOR SERVICE TO CORRECT THIS ISSUE, BUT IT WAS NOT RESOLVED. THE STEERING WHEEL CAN BE TURNED APPROXIMATELY 3-5 DEGREES BEFORE ANY RESPONSE FROM THE WHEELS AND DRIFTS CONSIDERABLY WHILE DRIVING.

IN MOTION OVER 45MPH, THE JEEP WILL SUDDENLY EXPERIENCE A STEERING WOBBLE THAT CAUSES ALMOST COMPLETE LACK OF CONTROL. TO FIX THE ISSUE, SPEED MUST BE DECREASED TO <10MPH WHICH CAN BE EXTREMELY DANGEROUS DUE TO TRAFFIC AND HIGH SPEEDS. THE STEERING WHEEL IS ALMOST IMPOSSIBLE TO CONTROL. PROBLEM IS REPRODUCIBLE ON ALL ROADS AND IN ALL CONDITIONS. I WOULD ESTIMATE THAT THE DRIVER IS LEFT WITH 10% CONTROL OF THE VEHICLE, AND LEFT IN A VERY DANGEROUS SITUATION.

THE STEERING AT SPEEDS OVER 50 MPH HAS 2-3" OF PLAY WITH THE STEERING WHEEL GOING STRAIGHT. SO I AM CONTINUALLY FIGHTING TO KEEP IT STRAIGHT. THIS HAS BEEN GOING ON SINCE I PURCHASED IT.

EXCESSIVE PLAY IN THE STEERING ALSO WANDERS ALL OVER THE ROAD. THIS HAS BEEN HAPPENING SINCE I TOOK DELIVERY OF VEHICLE AND THE DEALER SAYS THERE IS NOTHING WRONG.

TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL WAS LOOSE WITH A HALF INCH OF ADDITIONAL PLAY. THE CONTACT STATED THAT WHILE DRIVING IN THE RAIN, THE VEHICLE HYDROPLANED DUE TO THE PLAY IN STEERING WHEEL. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TWICE TO PREMIER CHRYSLER DODGE JEEP RAM OF BUENA PARK (7301 ARTESIA BLVD, BUENA PARK, CA 90621, (714) 646-7110) WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS WORKING AS DESIGNED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS LIKE NHTSA CAMPAIGN NUMBER: 18V343000 (STEERING). THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 10.